<<

We are pleased to debut the new look of Facilities Manager. This reflects the progressive direction of APPA and the character of our members. Inside you will find the same quality information­ all in an updated format. Enjoy the transformation! h ck I ilters

Juggle less. Manage more.

Run your educational institution's maintenance department efficiently and effectively with a CMMS that fits your every need. Whether you use one of TMA's desktop solutions, TMA eXpress, TMA WorkGroup, TMA Enterprise, or the most -■- ---■■- TMASYSTEMS powerful web-based system available for facilities - ··­ Success Made Simple WebTMA, you can be assured that you're on the leading -- edge of facility maintenance management.

800.862.11 30 • www.tmasystems.com • sales@t masyst e ms.com The Lab of the

The Lab of the Future: 30 Building Facilities that Attract Premier Faculty and Students By Tim R. Haley

Busting the Limits 32 of Science Laboratory Economics By Robert C. Bush We're not talking about your old high school science lab with the traditional microscope, Bunsen burner, and beaker. Today's laboratories offer technology that w ill blow your mind and colleges are challenged to keep up with the times.

Focusing on the Invisible By Tim R. Haley

Reducing the Risk of 44 Dangerous Chemicals Getting into the Wrong Hands By Nancy Matthews How do you secure dangerous chemicals in an open learning environment? The U.S. Department of Homeland Security's quest to regulate the threat of chemical misuse extends to college and university facilities.

Facilities Manager I january/february 2008 I 1 ••• From the Editor ...... 4 ••••••••••• ••••••••••••••••••••••••••••••• • ••• Facilities Digest ...... 6 •••••••••••••••••••••••••••••••• •••• By Kisha D. DeSandies ••••••••••••• ••••• ••••••••••••• •••••••• Events ...... 7 •••••••••••••••••• •••••••••• ••••••••••••••••••••••••••••••••••••••••••••••••• ••• Regional Reports ...... 10 ••••••••••••••••••••••••••• •••••••••••••••••••••••••••••••••• ••••••••• •••••• Executive Summary ...... 18 •••••••••••••••••• •••••• Lessons Learned from the Giant Sequoia Trees ••••••••••••••••••••••••••••••• By E. Lander Medlin •••••••• Code Talkers ...... 20 ••••••=====re @ Glidepath to Compliance: Managing the ••••••••••• Regulatory Risk/Return Trajectory in •• • Educational Facil ity Enterprises •• By Michael A. Anthony, P.E. and Richard Aaron, Esq. •

Membership Matters ...... 24 Extreme Website Makeover By Norm Young and Leslie Young

September 2007 Institute/Toolkit Wrap-up ...... 26

Facility Asset Management ...... 48 Pay Now or Pay Forever: The Design of Control System Software By Greg Cmar, Bill Gnerre, and Kevin Fuller

The Bookshelf ...... 52 Book Review Editor, Theodore J. Weidner, Ph.D., P.E., AJA

New Products ...... 55

Ad Index ...... 56

2 I january/february 2008 I Facilities Manager What's good for business is good for society. Turn to TAC for complete building solutions that cut energy usage. Go to tac.com today.

Copyright C 2006, TAC, a company of Schneider Electnc. t.a.c. · Transformation is all around as (Mayzf une), The Rise to Greatness we begin the new year. APPA continues CTuly/August tie-in with the APPA 2008 manager to embrace the change spurred by our conference), APPA Award Wmners and extensive branding initiative and the ew President Profile (September/ President resulting targeted mission to elevate October), and Campus Safety and Alan 5. Bigger, EarlhamCollege faci lities professionals into inAuential Security (November/December). We'll Executive Vice President leaders in education. Th:1t is what continue to improve the content of the E. Lander Medlin, [email protected] APPA is about, and that is our focus magazine by asking you, the members as we move forward. and readers, for your opinions and needs Editor [n addition to a new logo and a in a readership survey scheduled to be Steve Glazner, [email protected] completely redesigned and enhanced conducted in the March-April timeframe. Managing Editor website, APPA introduces another Another project undergoing major Kisha D. De5andies, [email protected] manifestation of our brand identity with transformation this year is APPA's annual a redesign of the cover and layout of Facilities Perfom1ance Indicators (FPI) Subscriptions/Circulation Fflcilities Manager magazine. You'll see Report. In December we concluded the Cotrenia Aytch, [email protected] a newly designed ba.1rner on the cover, data collection portion for fiscal year 2006- Design & Production depicti ng the cleaner lines and forward 07, and our programmers and analysts touch three motion that reAect APPA's fresh approach are preparing the final report and new to all the products, services, and programs dashboard indicators for publication in Printing offered to our members and others in the late February. You'lJ see more automated Corporate Press, Inc. educa tional facilities profession. You'll fea tures, streamlined dashboards, and Editorial Office see a more readable typeface throughout a focus on the balanced scorecard and 703-684-1446 ext. 237 the magazine-designed with more color, "executive tier" survey results. Fax: 703-549-2772 brighter graphics, and cleaner layout. T hanks tO all the 200+ institutions Many thanks to the Information and that completed the FPT Survey this Advertising Gerry Van Treeck, 847-562-8633 Research Committee, the APPA staff year, including all 16 of the University [email protected] (particularly Kisha DeSanclies, managing of 1orth Carolina system schools, tl1e editor, and Jill Amsrutz, director of many Canadian institutions, and most www.appa.org/facilitiesmanager communications and marketing), our of the campuses in the California State Facilities Manager (l~~N 0882-7249) is pe~hshed six umes ayear printer Corporate Press, and our new U niversity system. We look forward (January, March, May, July, September, and November). Send design partners at touch three (including to even greater participation by more editorial submissions to [email protected]. Apon10n of APPA's annual Les McCarty and Wendy Rogers) for all systems and cohort groups when the next membershipdues ($53) PilY5 for 11M' IUO!(nproo 10 Foobte Manager. Additional annual sublcnptions cost $66 for APPA members. S120 of their input, suggestions, and assistance FPI Survey opens in August 2008. (j) for non-members. Contact the editorial office for artKle repnnts. to make this happen. Copyright © 2008 by APPA. Contents may not be repnnted or Facilities Manager wi ll continue to bring reproduced 1n any form without wnnen perm~sioo. The opinions you the substantive content that you expressed are those of the authro and do not necessanly reflect the views of APPA. Ed11orial mention of comJ)ilnies or j)IOducts ~ have come to expect since its inception for informational purposes only and should not be construed as an in 1985. \,Ve have a dynamic editorial endorsement. actual or implied, by APPA. calendar in place for 2008, beginning Coming in March/April POSTMASTER: SPnrl arlrlrp,;~ changes to Facilities Manager, with this issue on T he Lab of the 1643 Prince Strl'l't, Alexandria, VA 22314-2818. Furure. Many tha n.ks to Tim Haley, Bob Preview of upcoming APPA AboutAPPA Bush, Lora Boehlke, and Lee Burch of sustainability anthology: The Green APPA promotes !earler;hipi ned1Kat1onal raciltttes for professionals Jacobs Carter Burgess for putting into Campus - Meeting the Challenge seeking :o buildtheir carl'l'rs, transform their 1ns1ttu1tons. and elevate the value and recognition of faolit1es in educauon. APPA words the work they had developed as a of Environmental Sustainability orovides 11embers the opportunity to explore trends, ~sues, and special section of the APPA 2007 H all of Features exploring sustainability & best practices in educational facihtJes through research, publica­ tions, professional development and credentialing. Formerly the Resources in Baltimore lastJuly. environmental stewardship Associat10n of Physical Plant Administrators, APPA 11 the assoctatton Other themes planned for future issues Preview of APPA 2008: The Rise of choice for 5,200 edura110nal rarihnt'5 professionals at more th.in 1,500 learning insmuttonl throughout the United States, Canada, of the magazine include Sustainability to Greatness and abroad. For more informatron. VIII! us at wwwappo/lfg. and Environmental Stewardship (March/ 2008 Readership Survey April), Custodial, Grounds, ancl Trades

4 I january/february 2008 I Facilities Manager Doyo ve enough seating for your events?

• Light weight - 7 lbs ~~DE IN TIJE USA • Polypropylene seat and back WITH in 13 colors feature handle AMERICAN & drain holes STEEL, • Steel frame in 7 colors PLASTIC • Free hot stamp ID AND LABOR! • Sample available • 5 year warranty Get Commercial Quality THE HEAVY DUTY PLASTIC Get Commercialite® FOLDING TABLE • Light weight folding tables hold over 3500 lbs! • Top & frame bolted together aM~ using locking nuts (Jaftg'~ • Accepts standard skirting clips • Polyethylene blow molded top has a 800.333.2687 smooth writing surface, resists heat, www.. mccourtmfg.com stains, chemjcals & weather and is sealed TOLL FREE FAX 800.982.2530 Fort Smith, Arkansas against biological contamination Phone: 479-783-2593 • Fax: 479-783-7608 By Kisha D. DeSandies

APPA's Inaugural EFP Richard Gentry, Texas A&M International AVP Hired at APPA Headquarters Credential Recipients University APPA recently hired John F. Bernhards APPA congratulates Harley Grimes, Middle Tennessee as its new associate vice president and the individuals who State University deputy executive officer. Bernhards, who passed the first Educational David Hatch, North Carolina State began in lat e Facilities Professional (EFP) University January, provides exam in September 2007 Martin Hughes, Richard Stockton management and received the EFP College of New Jersey oversight for APPA credential, designating Jeff McConnell, Middle Tennessee programs and them as a professional State University administrative proficient in the primary Raymond Popp, Principia Corporation support, and assists areas of educational Thomas Shewan, Florida State University Executive Vice facilities management. The Jeremy Todd, University of Minnesota/ President Lander credential is earned through Twin Cities Medlin in general association management. a comprehensive examination Roger Wakeman, Phillips Exeter Academy Previously, Bern hards was the vice president testing knowledge in four core Eugene Wojtynek, Pine Crest Preparatory for marketing and public relations at the areas key to the profession: general School Alliance for Telecommunications Industry administration; operations and Solutions in Washington, D.C. He will use maintenance; energy and utilities; and In April, you too can take your career to his extensive association management planning, design, and construction. the next level by earning Educational Facilities experience to assist in operational execution Those receiving the EFP designation are: Professional (EFP) credential. The EFP is a and the implementation of our strat egic Leon Bivens, University of Maryland/ way to validate the unique knowledge and initiatives across various program areas. Eastern Shore competence required of an accomplished Bern hards holds a bachelor's of science Don Blackston, Spelman College/ professional in the educational facilities field. degree in journalism from the University of Clement & Wynn, LLC The next EFP preparatory class will be Apri l 18 Maryland, College Park. Thomas Bl ume, University of Portland in Scottsdale, Arizona, and exams will be given Allen Boyette, North Carolina State April 18 or 19. For eligibility requirements and University to apply for the preparatory course or exam, David Crane, University of Minnesota/ visit www.certification.appa.org. New Membership Year Approaches Twin Cities The 2008-09 APPA membership year begins April 1, 2008 and runs through March 31, 2009. The first membership dues notices Have You Visited the APPA w ill be mailed in February. Prompt Website Lately? payment is greatly appreciated Our address hasn't changed but the APPA and spares APPA the expense of website's look, feel, and navigation structure sending multiple invoices. Your have been transformed. The website's new regional membership dues are also look and enhanced functionality give users included on this invoice, so prompt the ability to efficiently access and personalize payment helps your region as well. information for their specific needs. So visit us Contact Director of Membership & online at www.appa.org, take a look around, Outreach Tom Base at tom@appa. buy a book, or register for a course, and send org for questions regarding APPA your feedback to [email protected]. membership.

6 I january/february 2008 I Facilities Manager EVENTS

APPA EVENTS - 2008

Rise to Greatness in Assess your organization's financial March 3-4 CAPPA Technology Conference Educational Facilities performance. San Antonio, TX. Donna Grebe, [email protected]. Only the astute educational facilities Ensure the effectiveness of the facilities March 19-21 20084th Annual FLAPPA professionals who are at our annual department's primary processes. Conference: Taking the " LEED" on Being "Green • conference in San Antonio will be able to say, Prepare your employees to embrace University ofNo rth Florida, Jacksonville, FL. "Remember the great APPA 2008 conference?" future challenges. http://www.tlappa.org. Register today at www.appa.org/ training/ Meet and exceed your customers' needs. April 18 EFP Prep Course Scottsdale, AZ. appa2008 to be one of those who seek to Achieve the benefits of developing a high April 18 or 19 EFP Exam Scottsdale, AZ. build their careers, transform their institutions, performance organization. April 19-23 Leadership Academy Scottsdale, AZ. and elevate the value and recognition of April 19-23 Supervisor's Toolkit Scottsdale, AZ. educational facilities. APPA 2008: The Rise APPA 2008 is open to anyone with an to Greatness, July 9-11 in San Antonio, Texas interest in public and private educational May 25-28 GAPPA Annual Meeting Jekyll Island, GA. www.gappa@org. is designed to make sense of the seemingly facilities, including: vice presidents, business conflicting demands on the educational officers, and directors of educational July 9-11 APPA 2008: The Rise to Greatness San Antonio, TX. facilities field and help you learn how to: institutions and directors of museums, Meet the demands of an increasingly government/public buildings, and facilities July 7-11 Supervisor's Toolkit San Antonio, TX. competitive environment. suppliers to educational institutions. July 12 EFP Prep Course San Antonio, TX.

July 12 or 13 EFP Exam San Antonio, TX.

OTH ER EVENTS- 2008

March 2-4 Stitching the Campus Quilt: SCUP's 2008 Mid-Atlantic Regional Conference Pittsburgh, PA. www.scup.org/regions/ma.

March 31-April 23rd Smart & Sustainable Campus Conference College Park, MO. www.nacubo.org.

April 7-8 LEAN Management Models for Facilities Management and Capital Projects Conference San Diego, CA. www.tradelineinc.com/ lean2008.

April 21-22 The 2008 International Conference on Biocontainment Facilities Washington, DC. www.tradelineinc.com/ bio2008.

May 7-9 COAA Spring Owners Leadership Conference St. Louis, MO. www.coaa.org.

June 1-3 Provision of Cleaning & Grounds Services at Post Secondary Institutions Alberta, Canada. www.uofaweb.ualberta.ca/facilities.

June 17-19 Elevator U 2008 Conference Arizona State University, Tempe, AZ. Second Thought Leaders Report Released http://www.elevatoru.org. APPA recently published the second report in July 12-15 NACUBO Annual Meeting our Thought Leaders Series-Educational Facilities Chicago, IL. www.nacubo.org. and the Impact ofT echnology, Expectations, and July 19-23 SCUP's Annual International Competition. tn April 2007, representatives from APPA Thought leaders Series Conference and Idea Marketplace Montreal, QC. 2007 student affairs, academic affairs, and administration http://www.scup.org/annualconf/43/index.html. joined facilities leaders at the second Thought For more information or to submit your organization's Leaders Symposium to consider three major event, visit www.appa.org/applications/calendarl challenges confronting higher education as a events.cfm. whole: evolving technology, changing stakeholder expectations, and the impact of competition on both those drivers of change. Download the 2007 Thought Leaders report at www.appa.org or order a printed copy at no charge by calling 703-684-1446.

Facilities Manager I january/february 2008 I 7 APPAAward Nominations Accepted Year-Round Did you miss the January 30 deadline for the 2008 Walter Wade Remembered as a Dedicated APPA Leader awards? Don't fret-nominations 1978-79 APPA president Walter W. Wade, 88, Monticello, Indiana died are now being accepted year-round December 20, 2007. A pioneer in progressive facilities management for for APPA's institutional and individual colleges and universities, Wade spent 35 years awards: building a firm foundation with uninterrupted Award for Excellence construction and campus development at Effective and Innovative Practices Award Purdue University, ultimately serving as the APPA Fellow school's first vice president for physical facilities. Meritorious Service Award Under Wade's leadership, Purdue earned Pacesetter Award national recognition for its orderly, rational Awards submitted after January 30, 2008, will be approach to plant management. He also considered for the 2009 cycle. For more information or developed a w idely copied facilities inspection to submit an award, visit www.appa.org/ recognition. program and was instrumental in the development of a model to determine the approximate levels of funding necessary to maintain the facilities of all state universities. Biz Partner Rep Appointed to Board These accomplishments earned him an APPA Meritorious Service Dan Whitezell, vice president of marketing and Award in 1968. Wade retired from Purdue in 1981 . sales for Spirotherm, Inc., was recently appointed Surviving are t wo sons, David J. Wade of Lafayette, Indiana, and as a Business Pa rtner At-Large Member to the William D. Wade of Monticello, Indiana. In memory of WalterW. APPA Board of Directors. This role gives Wade, memorial contributions may be made to Indiana School for Business Partner members a voice at the APPA the Blind and Visually Impaired, 7725 N. College Ave., Indianapolis, Board table and recognizes the significant IN 46240. contributions they make to APPA.

Coming This Spring - New APPA Publications an effective program for environmental Sustainability and environmental standards have been hot management and compliance, a topics for educational campuses and facilities around the world. regulatory and campus programs matrix, APPA is publishing two comprehensive resources covering the and legislative/ regulatory program summaries. latest trends, issues, and solutions on these topics. The Green Campus - Meeting t he Challenge of Environmental Sustainability: This anthology of art icles from Facilities Manager explores the meaning of genuine environmental sustainability- in global and local terms-while profiling many excellent ca mpus environmental program s. It also includes new essays from top campus environmental leaders and advocates addressing many opportunities for ca mpus greening. Environmen tal Compliance Assistance Guide (2nd ed.): This update is a comprehensive guide to assist facilities and campus safety professionals in meeting current environmental regulatory requirements. The guide provides elements of

8 I january/february 2008 I Facilities Manager Special Member Discounts on Buildings, Frugalisms Books For a limited time, APPA members can purchase Buildings ...The Gifts that Keep on Taking, for $50. That's 30 percent off the initial price. This must-have tool provides institutions with a framework for integrated decision making in the long-term management and maintenance of a facility built with donated money. APPA members can also buy President, Alan Bigger's book, Frugalisms: Creative Ideas on Leadership in Facilities and Housekeeping Operations, for $45. Published by the International Executive Housekeepers Association (IEHA), this book is an anthology of Bigger's Frugal Housekeeping columns in IEHA's magazine, Executive Housekeeping Today. This is a great resource for tips on floor ca re, staffing, budgeting, and customer service. You can purchase these books at www.appa.org/bookstore. Special discount ends March 31. KEY STRATEGIES Register for April Educational Programs to promote leadership APPA is offering the and growth in educational Leadership Academy and facilities management. Supervisor's Toolkit April 19- 23 in Scottsdale, Arizona. The Leadership Academy is designed Develop and execute a in four tracks, each emphasizing • "brand" initiative. a different perspective and 1 type of leadership skill on an individual, interpersonal, Develop and implement an managerial and organization level. The Supervisor's Toolkit is an open-ended and pragmatic 2. enhanced website to become approach to help supervisors realize their personal and professional growth. Go to www.appa. the "go to" resource for org/training for more information and to register for these programs. facilities questions.

Expand research to build Correction 3. credibility and visibility by In the November/ December 2007 issue on page 21, Decision Chart 2 was incorrect. senior institutional officers. See the correct chart below. The author's e-mail address was also incorrect. It is [email protected]. We apologize for the errors. E-mail the author for a Engage in symbiotic and copy of the spreadsheet and chart Wizard. 4. collaborative partnerships.

Engage young facilities 5. professionals.

Provide targeted cutting­ - 6. edge educational programs. Establish credible and valued - 7. credentialing programs for individuals and institutions. -.L_:~::::::::;::::::;:::;:::=::::::::;::::::=:::;::::_---.::;;;--=-... -, ______- - _, - - 11tM 1111 ata ltUI 111M 111$ ll'M •11 Jlhl ll1t - Year

Facilities Manager I january/february 2008 I 9 ••••••••••• • .l ••••••••• • •• I ••••••••••••••••••••••••••• l •••••••••••••••••••••••••••• CAPPA ~············ ERAPPA ~·~ •······••••••····••••• • ~ MAPPA ············•~ PCAPPA ·············I RMA ···········••' SRAPPA ~··:1••··········· ••••••~·····••••······•••···••• •••••••••••••••••••••• • • • ••••• ••••••••••••••••••• ••••••••••••••• ••••••••••••••••• ------• •••• 10 I january/february 2008 I Facilities Manager -- ~ NAL •••• •••• E •• •••• ••••••••• ••••• •• ••• • •••••••••••••••••••• f you missed your regional conference •• •••••• last fall, this annual report will update you on what happened at the 2007 regional • •••••• Imeetings . •• •••• APPA's six regions serve member institutions across the United States and Canada. They function ••••••• independently from international APPA and offer their own educational programs, annual meetings, publications, ••••••• and other benefits. Each region also maintains its own set ••••••• of officers, committees, and activities . Participating in regions and state and local chapters ••••••• is a great way to become active with APPA. Many APPA board and committee members began their service at a •••••• regional meeting. ••••••••••• •••••• • - --•--- Facilities Manager I january/february 2008 I 11 REGIONAL REPORTS

attendees, which was followed by a welcome A special banquet honored graduates Central Region BBQ and the opening of the exhibition hall. of the Supervisor's Toollcit; Larry Zitzow Sunday night football and the Bead Queens received tl1e ewsletter award; Miles Vickie Younger wrapped up the evening. Abernathy, 1ea1 Swames, and Julio •• CA PPA Newsletter Editor Monday and Tuesday were fi lled with Cisneros were given certificates of •• high-quality educational opportunities Merito ri ous Service; John Brake was given ••••••••••••• • ••••• including four tracks: (I) Leadership, tl1e President's Award; and Joe Phillips •••••••••••t ••••••• ••• ••••••••••••• lanagement, and \ Vorkforce was ho nored with the Distinguished ••••••••••••••• • •••••••• Development; (2) Sustainability- Member Award. We are so proud of tlie •••••••••••••••••• •••• •••••••• Today's Investment for Tomorrow's accomplishinents of o ur members. It has •••••••••••••••••• ••• • •••••••••••••••••• Future; (3) Stewardship-Lif• • e been a very good year. •••••••••••••• ••• • ••••• ••• Cycle Perspectives· and •••••••••• ••• • ••• •• •••••••• (4) Innovation and C,,h ange. ·······•·••••••••••·•· ••••••·····•·•·· •• ••••••• .. .T he conference ran very 2008 Regional Conference e e ••••••••••••••••••••••••••••• • •••••• weU-exceUent speakers and terrific CAPPA ••••••••••••••••••••••• coordination by the "home team." OCTOBER 11 -1 S, 2008 •••••••••••••••••••••••••••••••••••••• Individual CAPPA membership Oklahoma City, OK ••••••••••••••••••••••••••••••••••••••••••••••• is currently at 634 and instin1tional www.cappa.org ••••••••••••••••••••• membership nwnbers 164, wit!, The Central Region consists of Arkansas, ••••••••••••••••••••••••••••••••••••• recruionent efforts continuing. Techi1ology Kansas, Manitoba, Missouri, Nebraska, ••••••• •••• ••••••••• • 2008 is being planned. North Dakota, Oklahoma, South Dakota, • •• There will be many pre-conference Texas • • offerings to include: grounds, custodiaJ hree hw1dred eighty members, and maintenance rodeos; safety programs; business partners, guests, and and project mruiagement. Several progran,s T other friends gathered October were tested in 2007 and were very 20-24, 2007 in Fayetteville, Arka11sas, for well received. Inforn,ation services has Eastern Region the 2007 CAPPA Annual Educational continued enhancements to tl1e website and Symposium and Business Expositio n. considerably improved the Easy Post system Dan Gearan This outstanding meeting was hosted by for handling meetings and registration. ERAPPA VP of Technology & Mike and Terry Johnson and the University Elections were held during the business Communications of Arkansas staff. meeting, and the new CAPPA board Pre-conference activities began on includes: ttawa was tlie backdrop for the Thursday with 32 participants in the • Mike Johnson, president 2007 ERAPPA rumual meeting APPA Supervisor's Toolkit, followed by • J.B. Messer, First vice president 0 September 30 - October 3. the executive board meeting on Friday. • Larry Zitzow, Second vice president The conference theme Capital Ideas Committees gathered early Saturday • Ted Weidner, Third vice president fo r Sustainable Resource Ianagement morning for a group breakfast and then • Sue-Anna Miller, Treasurer emphasized the need for all of us to broke out into individual sessions. • Art Sykes, Secretary become better stewards of our global T he Fayetteville team knows how to have • Darrel Meyer, APPA senior regional environment. T he Keynote speaker was a good time ru1d showed us the areas hot representative Dr. David Suzuki- an award-winning spots through a variety of optional activities. • David Millay, APPA junior regional scientist, environmentalist, and one of Seventy-six golfers played the Stonebridge representative Canada's most recognizable and beloved Meadows Golf Club on Sw1day while • Pat Apel, Education chair public figures. The experience was one others enjoyed the scenery on an Arkansas­ • Randy Culver, Membership chair that made a lasting impression on all Missouri Railroad Tour (robbed by masked • Vickie Younger, ewsletter editor who attended. horsemen) and took a Backyard Billionaires • Terry Major, Information services The conference was hosted by tlie tour. A first-timers reception welcomed 95 • John Greene, Immedia te past president Ontario Universities and O ntario Colleges

12 I january/february 2008 I Facilities Manager ••••••••••••• •••••••••••• ••••••••••••••••••••••••••• •••• •••••••••••••••••• •••••••••••••••••• ••••• •••••• In addition to •••••••••••••••••••••••••••••••••••••••••••••••••• recognition ofERAPPA Midwest Region ••••••••••••••• ••••••••• scholarship recipients and ...... •••••••••••••••••••------.....••••••. APPA award recipients, Don Ernie McVay .... Briselden, Ron Dupuis, and Earl MAPPA Newsletter Editor ••• Smith were awarded Emeritus status . ••• Several bylaw changes and updates e salmon were making their •• were passed at the meeting, which utumn run up the Grand River ••• included a new Board position for o ur T s MAPPA gathered on its banks • organization, Vice President of Annual for the 2007 educational conference ••• Meetings. This position will work with October 6- 10 in Grand Rapids Michigan . • host committees for our annual meetings A quartet of hosts- Ferris State University, Ke note speaker Dr. David Suzuki addre~ses ERAPPA to h elp coordinate and assist in planning Grand Valley State University, orth mimbers at their Capital Ideas for Sustainable the meetings. Anne Babcock (Carleton Central Michigan College, and Western Resource Management conference. University) was appointed as the interim Michigan University- welcomed more Vice President of Annual Meetings until than 500 attendees to this joint meeting under the leadership of Mario Bouchard the first election for this position which of the region (MAPPA) and state orga­ and Darryl Boyce. The host committee will be conducted in Baltimore next year. nization (Michigan APPA, MiAPPA) in provided a stimulating education program New ERAPPA President Willy Suter Grand Rapids. and fantastic entertainment that took (AmericaJ1 University) looks forward to A golf outing to the Egypt Valley advantage of the sights in Ottawa. The continuing to promote ERAPPA as the Country Club--a PGA senior course­ conference finished with a wonderful source for education and professional was on the agenda Sunday morning for awards banquet that was held in the collaboration. 80 early arriving attendees. That evening Grand Hall of the Canadian Museum of "I think ERAPPA has benefited from the conference kicked off with a welcome C ivilization. Outgoing President Glenn solid leadership over the years and a reception at the Gerald R. Ford Presidential Smith thanked a multitude of people solid foundation for what we do has Museum. Surrounded by exhibits and for the successes of the past year. It was been establi shed, Suter said. "My goal is artifacts from the life of the late President, an impressive venue and a tremendous to help ERAPPA members become part the museun1 was an inspiring venue for cu lmination of the week's events. of the so lution to the primary issue of beginning the" etworking on the Grand." "Ottawa was a tremendous host for o ur times." Monday morning began with the conference," said Smith. "It is clear breakfast, followed by the Keynote that our commitment to the education Speaker: Mary Jane Pories. An alumna of program was, and continues to be, first the comedy troupe Second City, Pories rate. We received a tremendous amount is an award-wining of positive feedback and look forward to actor/improviser carrying that momentum to Baltimore ••••••••••••• • ••• and writer who next fall." ••••••••••••••••••••• •••• There were four new board members ••••••••• ••••• elected at the meeting: ••••••••• •••••••• • Keith Woodward (Quinnipiac •••••••••••••• •••••••••• University), president-elect •••••••••••••••••••••••••••••••••••••••••• •• • • Dan Gearan (Saint Joseph's College •••••••••••••••••••••••••••••••••••• of Maine), VP of technology and ••••••••••••••• •••••• communication •••••••••••••• •••••• • Terry Pellerin (Worcester Polytechnic •••••••••••••••••••••••••••••• Institute), VP of chapter affairs •••••••••••••••••••••••••••• • Lou Dursi (Princeton University), •••••••••••••••••••• treasurer (second term) •••••••••••••••••••• ~~=~-~~~=-~••···················•••••••••••••••••••••••••••••• Facilities Manager• ••••= january ••/february • I 13 REGIONAL REPORTS

fo unded Fish­ fin al choice was a trip to the Steelcase ladder Inc. She U ni versity Learning Center 's Classroom uses improvisation of the Future. Regardl ess of which tour to improve was taken, participants were rewarded teambuilding, with an enriching experience. commrn1ication T he MAPPA 2007 Educational and creativity, and Conference ended with dinner at the she emphasi?.ed the worl d-renowned VanAndel Museum on application of these the banks of the G rru1d River. Following tools for use in our a wonderful dinner, Fred Plant of workplace: Va lparaiso University passed 1. Focus the presidential gavel to 2. Yes (say yes and Martha May from Purdue

build on it) Education Committee, converses University. Martha looks 3. Be in the with colleagues as they showcase forwa rd to the challenges moment MAPPA resources. Right: President­ the upcoming year brings Elect Martha May, Purdue University, and took the opportunity to attends the opening MAPPA T he educational reception at the Ford Museum. express her sincere thanks sessions began after to her coll eagues who have th e keynote, which entrusted her wi th this also happened to include Tim Thim­ leadership opportunity. The mesch, a co-host from G rand Valley State following MAPPA Officers Uni versity. Monday sessions included: for 2007-2008 were install ed: • Your Consultant Works for You by from Tortheastern Illinois University • Martha May (Purdue Craig Scully (Design Collaborative) facil itated the Small School Discussion. University), president • T he Latest Trends with LEED by Tuesday morning began with the annual • John Ott (The Ohio State University Jim N icolow (Lord, Aeck & Sargent) business meetings being conducted for OARDC), president-elect • Cool Trends on Campus by John both MAPPA and MiAPPA. FoUmving • Brandon Baswell (Michigan State Andrepont (The Cool Solutions the breakfast and business meetin gs, University), treasurer Company) educational sessions continued with • Ralph Zia (Northeastern Illinois • Access Management/Security Info vari ous Confli ct Management sessions. University), secretary Exchange by Joseph W hite (A-I During Tuesday's lunch, our co-hosts • Greg Fichter from (Indiana Corporate H ardware) were recognized for the outstanding University), senior representative • Seven Habits of a Highly Effective conference they coordinated. T he • Jerry Carlson of (Butler University), Maintenance & Operations Director MAPPA Officer Election was also held junior representative and the Seven Deadly Signs by Herb with John On (Ohio State University­ Crawford (SchoolDudc); OARDC) being unanimously supported T he exhibit hall was fi ll ed with more for President-Elect and Ralph Zia than I 00 booths and filled with exhibits (Northeastern Illinois University) being from our valued busiJ1ess partners. T he unanimously selected as Secretary. 2008 Regional Conference e e afternoon wrapped-up with the always­ Educational sessions continued Tuesday M APPA popular Large/Small School Discussion afternoon and the end of the session day O cto b er 5-8, 2008 Sessions with topics that ranged from bio­ concluded with participants having to Madison. WI fuels to sustainability to waterless urinals make the tough choice of which of three www.m-appa.org to the University President's Climate Lener. terrific tours to take. T he first was a tour The Midwest Region consists of Illinois, Kris Ackerbauer from the U niversity of LEED sites within Grand Rapids. Indiana, Iowa, Michigan, Minnesota, Ohio, of Wisconsin- Madison faci litated the Another choice was a tour of the Grand Wisconsin Large School Discussion and Ralph Zia Valley State University's Pew Campus. The

14 I january/february 2008 I Facilities Manager ••• •••••••• • • ··········...... ······••◄ , ··· ·······••◄ ··· ·······••◄•• ···••••···········••◄······••◄•••••••• sn-ategies, highlighting their approach to available, ••••••••••••••••• Pacific Coast the new generational challenges affecting membershjp is ••••••••••••• business and lugher education. The growing, and •••••••••••••••••••••••••• following sessions covered cha!Jenges in thatnext yearour •• •••••••••• •••••••• Region recruionent and retention, and building a host is Robyn Pierce ••••••••• • •• Mark Hunter new facil ities organizational culture. of Portland State. ••• ••••••••• PCAPPA Newsletter Editor Leadership i11 educational facilities T ll OSe In. d'I Vl'd ua Is WIl O ha ve •••••••••••• ca nnot be distilled into two topics, contributed outstandjng service to PCAP- • •: he joint annual PCAPPA & and there were plenty of additional PA were honored at the meeting, as wel l. • RMA conference October l 0-13 sessions to demonstrate the breadth of This year tl1e gentlemen so honored were T in AJbuquerque, New knowledge necessary in our endeavors. Towny Angel and D an Johnson. Towny was a successful conference was had by Topics ranged from Doug C hristensen received tl1 e warm thanks from PCAPPA all. Strong educational sessions formed introducing Li fc Cycle Management of for his six continual years of service to the heart of three very full days; book­ the Facility portfolio, to Jeri King's work the PCAPPA Board. Dan received the ended by first class golfing, a truly unique on reimbursement rates. One goal of the Meritorious Service award fo r many years banquet, and surrounded by the incredible combined PCAPPN RMA conference of dedicated effons on both the PCAPPA spectacle of a balloon fi esta. was sharing experiences from our two board and the APPA board. If there was one message that rang out regions. T he many and diverse sessions Finally, APPAs international board was loud and clear in all of the educational achieved tl1js goal admjrably by mixing ably represented by President AJan Bigger. sessions, it was sustainability. Eleven of presenters from across the western states President Bigger congratulated PCAPPA on 21 educational sessions and one of two and Canada. its many successes both at the conference and keynotes focused on the many aspects of I in its wider support of facilities managers. H e • ~ "" this broad topic. Throw in another three ~ k also took the opportunity to share the results energy related presentations, and nearly ., -~ f f of APPAs new branding endeavor. 67 percent of the educational opportunities • ' • T he uruque strucmre of this joint ~ . spoke to the important responsibilities w conference provided new oppommities for of faci lity professionals in facing these ' our business partners and new opporrwuties serious challenges to our world today. for our membershjp to meet vendors \Vhat made the sessions so valuable was from the Rocky Mow1tain region. The the positive thread that ran through many conference faciljty layout wove the paro1er of the presentations, represented most booths throughout the hotel, creating great clearly by the title of one session; "It's Easy ability for informal discussions and lots of Being Green." Still, education facilities face time. The closing meeting between professionals are nothj11g if not realists. business parmer representatives and Salas O ' Brian Engineering presented the conference management staff was a very gory details of one LEED project tl1at positive affair, with much praise for the style went drastically wrong (not one of theirs!). and amount of interaction possible. A wise man once said tliat we learn more from our failures than our successes ... tlus 2008 Regional Conference conference let us learn from both. e e PCAPPA attendees enjoy the International PCAPPA AJ1other area of significant focus at Balloon Fiesta. October 5-7, 2008 (tentatively) the conference was tl1e largest resource Portland, OR managed by every faci lities professional; The business meeting began with a www.pcappa.org our people. Keynote speaker Cecy welcome by President "Buzz" Telson. The Pacific Coast Region consists of PCAPPA officers each then briefly took Kuruvilla of Sodexho primed the group Alaska, American Samao, British Columbia, by describing tl1e company's diversity and the stage and provided a status update. Ca lifornia, , Hawaii, Idaho, Nevada, inclusion journey. She opened Sodexho's Members heard that the treasury is sow1d , Oregon, Washington, Yukon Territory playbook and shared key staff development the scholarship program is successful and

Facilities Manager I january/february 2008 I 15 REGIONAL REPORTS ••• - ••••••••...... • ••• ••••••••••••••••••••••••••• •••••••••••••••••••••••••••• Rocky ••••••••••••• , RMAmingled ...•••...... ••••••.....••••• 1 Mountain •••••••••••••• •••••••••••••• Region ••••••••••••••••••••••••• •••••······•••••····•••••••··••t Mary Vosevich • •••••••••••••••••••••••• RMA President • ••• •••••••••••••••••••• successfully competed with the "Land of •••••••••••••••••••••• Enchantment's" m:rny attractions and ew Mexico was the host site •••••••••••••••••••••••••••••• distractions. for the joint RMA-PCAPPA • •••• •• • Boredom was not an option at this year's N annual meeting October I 0-13 • •• conference. Li addition to outstanding in Albuquerque. "\Nl1ar a treat it was for • • educational sessions, our opening social RMA to host this years conference with our We were honored to have Cecy Kuruvilla and closing bat1quet cfumer at the H otel colleagues to the west. It was quite an event and Edward Mazria as our keynote speakers. Albuquerque located in historic , as over five hundred attendees, including Ms. Kuruvilla, Sodexho's Higher-Education along with our New Mexican fiesta-themed 60-plus business partners, came together to Market Senior Director of Diversity, dinner at the beautiful Sandia Resort share knowledge and expertise. discussed this international mega-finn's and Casino, a variety of special events We were honored to have APPA President, "diversity journey." Most of us learned that and activities were offered. D elegates Alan Bigger, Immediate Past President, we were traditionalists-in-boomer-clothing, were treated to excursions to the 2007 Cluistopher Ahoy, and Executive Vice exhibiting some Gen X and Y behaviors. foternationaJ Balloon Fiesta which included President Lander M edlin in attendance. We Ed Mazria, Principal ofMazria and the dawn patrol and special shapes rodeo, were also forumate to hold the meeting while Associates Architectural Consu ltants, the G lowdeo and fireworks show, at1d the the L1temational Balloon Fiesta was taking delivered a presentation on G lobal always exciting Saturday morning mass place in Albuquerque. And, as is typical for any Warming. Ed drew great applause for his ascension of over 700 hot air balloons. 1 ew APPAaffiliated event, we were all up at the riveting, non-political assessment. Few Mexico's incredible fall weather provided crack of dawn the first day to play golf or go APPA audiences have been so deeply moved for a great day of golf for those playing to the balloon fiesta. by a scientific and sociological review of the in our conference golf tournament which Our conference theme-Sustaining sustainability challenge we are facing. was held at UNM's nationally recognized a Balanced Mission-was very timely, The educational sessions that followed Championship Golf Course. as we are all challenged with operating the keynote addresses were equally For those wishing to experience our OLU- respective facilities in a more efficient provocative and infom1ative. We rallied southwestern culture, a day trip to Santa manner. For many, sustainability means PCAPPA'.s and RMA'.s most dynamic Fe or shopping in Old Town Albuquerque energy conservation. But it is important to thought-leaders and innovators to deliver was just the ticket. In addition, conference note that it truly transcends all operations. cutting edge presentations. Delegates attendees could choose an afternoon of Sustainability is about good human had access to a balance of presentations New MeAi co wine tasting at the beautiful resources, good business practices, good from nationally recognized authorities on customer relations, being accountable, physical plant staff development, resource 2008 Regional Conference e e and in short, doing the right thing. If we matiagement, and sustainability. Most RMA look around our organizations, there are popular were sessions on early campus September 28-October 1, 2008 opportunities galore ro function in a more successes in advancing sustainability Park City, UT sustainable mam1er. To that end, I think progranis, new approaches to strategic www.rmappa.org our speakers and topics were right on point. asset management, and case srudies The Rocky Mountain Region consists of The challenge now is to use the infomiation that linked academic success to facility Alberta, Arizona, Colorado, Montana, New that was presented and share it with our condition. Congrarulations to those who Mexico, Saskatchewan, Utah, Wyoming colleagues throughout our region. designed an education program that

16 I january/february 2008 I Facilities Manager ••••••••••••••••••••••••••••••• • ••• --=====• ..••••••••••••••••••••••••••••••••••••• ... ~ ..... ==== •••• ••••• ==-=------~~-,••••••••••••• ...... •••••••• . - •••••••••••••••••...... ••••• ...c--••• . ,e •••••••••••••••••••••••••• •••••••••••••••••••••••••••••••••••••••• •••••• Casa Rodeiia Wmery, take on an ••••••••••••••••••••••••••••••• •• •••••••••• advenrurous day trip to the Albuquerque •••••••••••••••••••••••••••••••••••••••••••• Biological Park and Zoo, or •••••••••••••••••••••• spend the afternoon touring the University •••••••••••••••••••••••••••••••••••••••••• of Campus, renowned for its ••••••••••••••••••••••••••••••••••••• pueblostyle architecture and high desert ••••••••••••• campus arborerum. In keeping with our ew • •••• •• ••• Mexico heritage, conference entertainment • provided by Mariachi 1 uevo Sonido, UNM's intrepid conference Alma Flamenca, and The ew Mexican Above: Deborah Love, reporter dripped Marimba Band was enjoyed by all. Vice President for seawater all over the Institutional Equity at Tulane University, and bus back to the hotel Sylvester Johnson, but enjoyed herself Southeastern also ofTulane and Vice thoroughly. President at-Large of President Brooks SRAPPA. Right: The gave the President's Region members reconnected during the opening ward to orthem Kate Van Sant SRAPPA reception at Kenrucky University SRAPPA Vice President for the host hotel. and congratulated Communications Larry Blake's staff tour of Cincinnati. One of the highlights on an excellent conference, resulting in a he 56th Annual SRAPPA of the Conference was a trip to Keeneland standing ovation. The SRAPPA Service Conference-Win, Place ur Show­ Racetrack, where we ate lunch in the exclusive Award was presented to Bob McMains of T was hosted by r orthem Kentucky top Aoor of the club house and had a Emory University, and Appreciation Awards University, October 6-9 in Covington, chance to bet on the horses. One of our went to David Gray and Brenda Dressler of Kentucky. The Riverfront Marriott was members won S400, but he paid me not to Middle Tennessee State University. the official Conference hotel, a beautiful divulge his name. The grand prize was an Alaskan cruise fucility connected to the orthem .Kenrucky for two, won by Alyson Goff, Program Convention Center offering ideal convenience SRAPPA officers selected for 2007-2008: Manager for Finance and Facilities for the for attendees, presenters, and exhibitors. • Glenn Reynolds, President South Carolina Commission on Higher T he festivities began on Sarurday with • Larry Blake, President-elect Education. the obligatory golf tournament, and the • John Malm.rose, First vice president Iext year's Conference \vill be held at the first official social event was an evening • D an Young, Second vice president Medical University ofSouth Carolina in reception fearuring shrimp coclnail, burgoo, • JeffTumer, VP for long-range planning Charleston, and in 2009 SRAPPA \vill meet pecan pie, and generous helpings of many • Kate Van Sant, VP for communications; at Embry-Riddle eronautical University in other delicacies, held next to the lobby • Sylvester Johnson, VP-at-large Daytona Beacl1, Florida. (j) gazebo of the Marriott. • Curtis Reynolds, Secretary/treasurer T he traditional SRAPPA diversity • Ron Brooks, APPA representative-elect reception and women in facilities session • Marion Bracy,Junior APPA were combined for a very successful represen tari ve presentation and workshop given by Deborah • Joe F1Sher, Senior APPA representative Love, Vice President for Instirutional Equity at Tulane University. Many interesting Tuesday's reception was held at the educational sessions were offered, including Tewport Aquarium, followed by banquet several on sustainability and one on pandemic and address Ii-om the president of orthern planning for higher education instirutions. Kentucky University. Attendees had an Spouse tours included an up-close-and­ opportunity to explore the Aquarium, personal look at a brewery and a historical including the chance to pet a shark. Your

Facilities Manager I january/february 2008 I 17 Lessons Learned from The bark's chemical makeup is also resistant to pests that would othern·ise the Giant Sequoia Trees harm and/or deter its steady growth. These trees grow slowly, steadily, and diligently By E. Lander Medlin over time, undeterred by the external crises of fire and wind which so frequently undermine die longevity of other tree.~­ he largest living thing o n recognition of facilities in education. how instructive for each of us and our o,m earth is the Sequo ia tree. \ \'ith nearly a century under our belt, professional community. So I ask: T There are a number of things the APPA community can look to the • \Vhere docs your strength come from? about life, longevity, and the trength Sequoia trees for the secrets to thriving • vVhac actions are you caking to ensure of community we can learn from these amidst seasons of environmental, industrial, susc,ined growth? ma gnifi cent creations. and social change. • Arc you focused on just surviving amidst As APPA continues to build on our From a seed the size of a piece of this firestorm of change, or are you multifaceted community, we are learning oaaneal and growing only six inches to one thriving? chat we must synergize our efforts in foot per year, Sequoia trees can extend to • [ low do you achieve deliberate focus on promoting leadership in educational well over 300 feet tall across their lengthy that which is most important? facilities for professionals seeking to lifetimes; ome Sequoias are a old as • How do you create or stimulate that build their careers, transform their the pyramids. vVhere does this sustained sense of urgency so necessary to achieve institutions, and evalu:ne the value and growth and longevity come from? There organizational excellence? arc a number of contributing factors. • Who can see your leadership? First and foremost is the nanire of • \Vho is benefiting from your leadership? the Sequoias' root system. Although The life and qualitie.~ of the Sequoia each individual tree's roots arc shallow, trees offer diese and many more questions extending only two to three feet deep, fo r you co ponder during the new year d1ey arc spread out and entangled "~d1 as you consider your organization's one another giving e:ich tree the collective professional growth and development, as strength of d1e entire community of trees. well as your own. This provides them unmatched scrcngd,, Consider the great fire of 191 8, when with a synergistic effect that is evident Thomas Edison's laboratory building in their incredible longevity. Only d,ree burned. The battery technology he was Sequoia trees have fallen in the last I 00 worki ng on caught fire, with the raging years, and tho e few had somehow spawned blaze engulfing much of the buildi11g outside the cluster of the community before the fi re could be arrested. Edison In addition, the whole unit of trees grows walked with his son die next day amidst the straight and stands tall, contributing to the charred embers and reportedly exclaimed, integrity of purpose and strengd, in and for "Don't worry son; there is great value in the community. disaster! AJI our mistakes are burned up. Amazingly, Sequoias not only survive We can start anew!" \Vith dus attitude lus but actually thrive in the midst of a fi re. focus was not on just surviving the fire but Indeed, their fire-resistant bark is two on diriving from that fire. And, indeed he feet thick and needs the fire to reduce did. Three weeks later Edison in,,ented the thickness for better growth. Further, d,e phonograph. [ [e said the fire cleared the fire's heat releases minerals in the away all the other distractions so he could soil for nourishment, thins out other focus on diis important project. Sometime.~ competition, and releases its seeds for it ta kes a crisis to clear away everything more equoias to grow. superfluous so we can focus on what is

18 I january/february 2008 I Facilities Manager most important. In our organizations, APPA. Your contributions (such as serving association of choice for educational one of the great challenges is creating on a comnlittee, rw1ning for an elected facilities professionals. or stimulating that sense of urgency for office, writing an article, or being part of Ultimately, we all gain immeasurably from ourselves and our organization to acl1ieve an organizational evaluation team) will and build upon d,e collective knowledge ru1d the same focusing effect. And, from time to add immense value to this professional expertise of others to improve ourselves, time, we should consider whether our focus network, thereby strengthening the om· organi1..ations, and our profession. (jl should be on what we should "start" doing profession itself and the synergy we provide rather than our tendency to focus on what throughout the educational commmlity. Lander Medlin is APPA's executive vice we should "stop" doing. C hoose now to make APPA the president. E-mail her at [email protected]. Frankly, this is all so difficult to do alone. However, you can draw upon the great strength fo und in the community of educational facil ities professionals in APPA's membership. Ultimately, it is about the relationships we have huilt over time and the network we have created as a result that wi ll expand our knowledge, sustain our growth, and stimulate new perspectives. Like the oatmeal-sized seed of the Sequoia, big things come in small packages. Such is the case when consideri ng APPA'.s array of programs, products, and services. Taken individua lly, education from our e>..'tensive number of educational programs (like the SFO Summit, Annual Conference, Certification, Institutes, Academy, and Toolkit); knowledge from Facilities Manager magazine, books, and the website; and iJ1dustry standards derived from our staffing guidelines, key faci lities performance indicators, and evaluation criteria could seemingly be considered Rental Solutlons little things. What would be lost if a building's HVAC or Power system were to break down for a lengthy Nonetheless, each represents small period? Tenants, revenue, or even life! These systems are such an integral part of our everyday life that even temporary shutdowns are unacceptable. seedlings that sprout in support of your The solution - Carrier Rental Systems. individual professional development. Typical Appl/cations IJowever, systematically combined, they • Supplemental Tower Water • Supplemental Heating • Supplemental Steam help build a solid foundation, like the • Temp. HVAC Systems • Backup HVAC Systems • Comfort Cooling intertwinecl root system of the Sequoia, • Clean Room Humidity Control • Water Damage Drying • Emergency Power • Construction Site Humidity and Ventilation Control enhancing each facilities professional's career growth and upward mobility For additional information and equipment specifications, check our web site www.hvacportablesystems.com or call 800-586-9020 today and find out why and helping each facilities organization we are "The Ones to Call"! achieve unparalleled excellence and reach greater heights. And, much Like the commwlity of 8 -5 6-9020 the giant Sequoia, you too can give www.hvacportablesystems.com • back to the profession and demonstrate Rental Systems New Natn8. Satn8 Great Soluoons. your leadership by contributing to this enom1ous root system through your A Subsidiary of Gamer Corporation. Form9r/y doing business as HVAC Portable Systems. active engagement and participation in

Facilities Manager I january/february 2008 I 19 • Chapter 28 ofNFPA 101 (The Life Glidepath to Compliance: Safety Code) would reference an ANSI/ Managing the Regulatory Risk/Return APPA standard on dormitories and pennit industry-specific exceptions Trajectory in Educational Facility Enterprises that distinguish student housing from commercial- class aparnnents and hotels. By M ichael A. Anthony, P.E. and Richard Aaron, Esq. • T he N ational Electric Safety Code (ANSI/IEEE C.2) would reference Author's Note: This article provides p;enernl care sectors, driven by Sarbanes-Ox.ley the unique "system wi th a system" information only and does not constitute legal and the Joint Commission QCAH O), are conditions of campus power advice for any parlicular situation. tooled up for regulatory compliance and distribution networks that operate robust enforcement. in a manner si1nilar to cooperative erplexed by the proliferation of and investorowned utilities. To the codes and standards wi th slow extent there is a reasonable degree Pga ins in fund ing to meet their of uniforn1 ity, the newly developing objectives? H igher education and other ARGUABLY, WE ARE NOT FAR utility best practices intended to enterprises in highly regulated sectors FROM ACONTINUAL STATE OF promote safety, adequate service, face a common prohlem in figuring out NON-CONFORMITY BECAUSE, and reliability would be considered how to capture, assess, and calibrate risk as an analog for generally accepted in code and standards compliance. TO PARAPHRASE BROOKS BAKER, operating guides and practices. Complicating typical out-of-step FORMER APPA PRESIDENT, • Legislation pending in the U.S. House conditions among standards that update "BUILDINGS SOMETIMES FALL ~nd Senate in the Campus Fire Safety every 3-5 years is the federal-state-local Right-to-Know Act of 2007 (S.354 and alignment that enforces them. T he federal OUT OF COMPLIANCE EVEN BEFORE HR.592) will require an annual report government gives states the power to make THEY ARE FINISHED BEING BUILT:' to the Secretary of Education and to decisions about matters not specifically all users of campus facilities. Campus assigned to the federal government. fire safety information could be made But in some states, municipalities have SECURE LINKAGE WITH LIKE-MINDED uniform across our sector if we have authority only when it is granter! to them ORGANIZATIONS a hand in setting the standard for by the state. T he detennination of who APPA's mastery of the code and counting, analyzing and presenting it. has authority in which circumstance is not standard universe might be more fully • Re-shuffling of the training and enshrined in a single state policy; rather, it realized with accreditation as a Standards "qualified person" definitions that is delegated by individual laws passed by Developing Organization (SD O) through appear in labor and trade association the state legislature that assign authority American ational Standards Institute guidelines. to various entities in particular situations. (MTSI). Just as our facility-related The state legislature creates local documents refer to "other applicable T here are many other examples. It municipalities and decides what powers standards," those other standards could may not be possible, nor even desirable, they should have. State agencies typically reference one of our own. M uch of what to relax a local jurisdiction's adoption try to comply with local ordinances- is needed to establish consensus for best of od1er international standards. Many even when not required to--unless they practices is already in place. What effect colleges and universities operate as have a compelling reason not to do so. might an ANSI/APPA standard have? "campus states" anyway with their own Even when an organization is able to • T he lnternational Building authority- having jurisdiction. It does proactively catch a regulatory issue, it Code would reference an ANSI/ not mean that everyone in our sector has must docun1ent for authorities having APPA standard on the special to do things the same way, either. The jurisdiction that it was successfully considerations in educational conditions of maintenance and supervision remediated and then show there is an facilities which are commonly built, for educational facilities in Florida can be, ongoing process in place to mitigate risk in stages, in wide time intervals, and probably should be, different from for the fumre. T he fi nancial and health with mixed occupan cy classes. facili ties in British Columbia.

20 I january/february 2008 I Facilities Manager It still needs to be determined if we Existing installations. hazard" requirement that appears in need one document or several guidelines/ Existing elecn·iwl i11stallatio11s that do NFPA 70E - Standard for Electrical standards (a discipline design guideline, not comply with the provisions ofthe Safety in the Wod..--place by marking an O&M standard, etc.). It would code shall be permitted to be continued incident energy numbers on be important not to exaggerate the i11 use 1111/ess the allthority having equipment that may not need to be difference between "educational facility j11risdictio11 determines thm the lack of worked on energized by one electrician practice" from "commercial practice." conformity with the code presents 1111 because the PPE requirement is That might wea ken the case for ANSI­ i111111i11ent d1111ger to occupants. Where aggressively enforced by OSHA; or, accreditation. Still, such a standard, or cha11ges are required for correction of 2. funcling alterations to a donnitory with groups of standards, could integrate h11z11rds, n rensonnble n11101wt oftime a capacity of 500 students that does not the common elements of compliance shn/1 be given for compliance, depending meet current seismic zone requirements. tasks across our sector and among 011 the degree ofhnznrd. our consultants. The extent to which H ow can we make this decision a little ANSI-accreditation benefits the goals of T his language is identical to Section less like a day at the track? An engineer's regulatory authorities will be mirrored in 80.9(8) of the Administration and solution might be, "give me fundiJ1g bottom-line benefits for our sector. E nforcement Aru1ex G of the 2008 NEC to solve 5 percent of the problem and which many-but not all-jurisdictions then in 20 years, we'll have it finished." THE GLIDEPATH adopt as enforceable. Design, even This kind of percentage compliance A prospective SI/AP PA standard budgeting, decisions are made with speed resembles some local goverrunent would have to help us reckon with a highly personal views of the word requirements that a certain percentage problem that dominates all of our budgets: "reasonable." Imagine a facility manager (often 5 percent) of new multifamily maintaining 11011-confonning facilities. having to decide between: housing meet more rigorous ADA Arguably, we are not far from a continual l. fundiJ1 g an effort to meet the "Aash physical accessibility requirements than state of non-confonnity because, to paraplu·ase Brooks Baker, fonuer APPA president, "Buildings sometimes fall out of compliance even before they are finished being built." Code updates, occupancy ~ GALE changes, and the sheer complexity of new building systems make the argument an Consulting En ginee r s urgent reality. Engineered Solutions for Roofs, Thus, non-conformity may be Walls, Windows, and Waterproofing. close to being the rule-rather than the exception-in many colleges and Our Services Include: universities in the United States. To Condition Assessments deploy capital to limit risk, facilities t professionals must travel along a t Forensic Investigations glidepath, or a trajectory with a narrow t M aintenance Plans and Budgeting tolerance. Too much repair and t Design Consultations alteration will trigger a complete code t Preparation of Design Documents upgrade; too little maintenance wi ll t Construction Period Services result in denial of occupancy or loss of t Construction Inspections business continuity. T here is risk on t Expert Testimony both sides of the mandate. Even when conditions in a facility Specialized Building Envelope Engineering are grandfathered, risk does not Services for Educational Facilities Since 1964 disa ppear. Duty-of-care issues remain; retroactivity clauses in various codes Gale Associates, Inc. and standards come into play. Take, 1-800-366-1714 for example, language that comes [email protected] from the State of Michigan Bureau of Construction Codes: www.galeassociates.com

Facilities Manager I january/february 2008 I 21 code talkers cont'd required under the Fair H ousing Act. (e.g., insurance or warnings), taking facts and circumstances. How would you limit li tigation risk in the measures to avoid the risk (e.g., adoptiJ1g Stated another way, is there a duty intervening tim e? new practices to eliminate), reducing the of care to address a foreseeable risk of Mitigating or li miting risk involves two risk consequences (e.g., adopting protective harm? A duty of care can be seen as a steps: identifyi11g the risk and developing safety measures or emergency responses) legal obligation requiring adherence to a measure or strategy to address the and accepting some of the consequences of a standard of care to avoid foreseeable foreseeable consequences. Strategies the risk. Each strategy should be g.rnged by ham1. While the obligation can arise include shifting the risk to another party a reasonableness test which considers the from government laws and regulations, the obligation can also be a simple test of reasonableness- whether or how a reasonable man, under the circumstances, would act. If so, does compliance with codes or standards establish a reasonable response to the risk? Tn some cases, the answer is yes. In other cases, the standards are only one measure of reasonable conduct. Codes and standards do, and should, allow for waivers and exceptions, and frequently are prospective, cl1ereby "grandfathering" existing conditions because codes and standards alone do not take into accow1t the specific fac ts and circumstances including the costs of complying. The risk of litigation, like acts of God, unfortunately cannot be avoided. The next best step to avoidance can be taking a reasonable response to a foreseeable risk and acting accordingly. Compliance wi th uniform codes and standards provide one strategy but not a safe harbor. Perhaps the determination of confor­ mi ty, and effective advocacy for damages, is more of an art than a science. For additional context on this subject, go to the archives section at www.appa. orglfacilitiesmrmnger to read Quality Measurement in a Facilities Management Environment (Facilities Mn11ager May/ June 2004) by Richard Robben, director of plant operations at the U niversity of Michigan-Ann Arbor. (j)

Michael A. Anthony is senior electrical engineer at the University of Michigan and APPA's representative on the National Electric Code. E-mail him at maanthon@ bf.umich.edu. Richard Aaron is a partner at Honigman, Miller, LLP and specializes in business and energy matters. E-mail him at [email protected]. This is his first article for Facilities Manager.

22 I january/february 2008 I Facilities Manager BUILDINGS ... The Gifts that Keep on Taking A Framework for Integrated Decision Making

RODNEY ROSE with David A. Cain, Ph.D., James J. Dempsey, P.E., and Rich Schneider

THE HIGHLY ANTICIPATED Buildings ... The Gifts That Keep on Taking is now on sale. Primary author Rodney Rose presents the oft-neglected considerations for the hidden costs and long-term management and maintenance of a facility built with donated money. Buildings ... is a timely, must-have tool for all educational facilities managers and other top university administrators.

Buildings... highlights detailed findings of a four-year project sponsored by APPA's Center for Facilities Research (CFaR) on best practices for facilities planning and managem ent. Primary author Rod Rose identifies: • Seven key facilities issues • Strategic questions to consider • Asset investment perspectives We love to receive donations for building or renovating appealing campus facilities, This essential resource will equip but we struggle down the road because we facilities administrators w ith a don't realize the long-term impact of the framework for evaluating facilities gift. With more intricate facilities demands, investment alternatives to support higher costs, and stricter standards, facilities their institution's mission and help managers and key administrators need a achieve long-term goals. concrete framework to help us be good stewards of our facilities. PRINCIPA L INVESTIGATORS -Brooks H. Baker. Ill, Associate VP for Facilities, University of Alabama-Birmingham, Douglas K. Christensen former APPA President Brigham Young University Rodney Rose STRATUS - Heery International Terry W. Ruprecht MEMBER PRICE: $70.00 University of Illinois, Urbana-Champaign through March 31- $50.00! NON-MEMBER PRICE: $95.00 Purchase the book at ISBN: 1-890956-38-4 www.appa.org/ bookstore Extreme Website Makeover By Norm Young and Leslie Young

f you go to www.appa.org, you will ...._...... ,_..__ .--·-...... _.....__­ see a complete website overhaul. ~---·- IAfter a great deal of membership demands, the dee

24 I january/february 2008 I Facilities Manager through words and images which engage virtually any infon11ation on the APPA we must continue to focus on vision and young and seasoned professionals alike. website. Another substantial improvement transforn1ation in tlie evolution of APPAs Of course, first impressions only go is a new content management system which site. Thus, the Information and Research so far. There must be substance and enables APPA staff from various deparrments Committee has established a standing relevance backing up those impressions. to update sections of the website as needed. website subcommittee to work with APPA The ability to provide useful information 11,.is software will greatly enhance the ability staff to ensure the site remains comprehen­ on a va riety of topics with inruitive ofstaff to keep the site current without sive, collaborative, and credible. website navigation and continual updates builds relying on teclmicaJ support. is a living thing, so as APP grows, the credibility and enhances the importance All of tl1 ese features will result in a direct content \viii expand and change to adapt to of APPA as a "go to" resource for benefit to APPA members, as more timely member needs well into tl1e future. facilities professionals. and detailed information and resources will Visit your new APPA home and let us be at our fingertips. know what you think at welnmlstet® WHAT'S MY MEMBER BENEFIT? 11pp11.01g. (j) 171ere are many tangible benefits for us POSITIONING FOR A BRIGHT FUTURE as members. The new site is generally more Creating the new APPA website is just Norm Young is the executive director of accessible and easier to use. 111e homepage tl1e begim1ing of the transformation. The facilities at the University of Hartford in is much cleaner and more dynamic, subtext of Strategy #2 notes: Connecticut and a member of APPA's providing a quick view of the latest news "As tl1e world shifts technology from Information and Research Committee. and events. The navigation is intuitive, and in fo rmation to communication, it will be E-mail him at [email protected]. Leslie most information can be accessed ,vith only critical for APPA to compete with other Young is APPA's web and database a few clicks. The enhanced search engine providers by improving the content and systems manager. E-mail her at leslie@ is a substantial improvement from previous delivery of its website." appa.org. This is their first article for versions and allows for instant access to Now tliat we have this exciting tool, Facilities Manager.

Facilities Manager I january/february 2008 I 25 APPA INSTITUTE & TOOLKIT WRAP-UP Phoenix, AZ - September 2007 2008 APPA Programs PPA's ended its 2007 education program year strong with offerings of the popular April 19-23 programs, the Institute for Facilities Scomdale, AZ Management and the Supen'lsor's Leader~hip Academy, Toolkit, September 9- 13 in Phoenix, Ariwna. Supervisor's Toolkit Special d1anks to d1e deans: Mary Vosevich, Jay Klingel, Cheryl Gomez, and Don July 7-11 Guckert, who continually provide a San Antorno, TX broad range of topical material fo r the Supervisor's Toolkit educational facilities professional. Students had the opportunity to interact with September 7- 11 experts who shared their knowledge and Austin, TX speci fi e experiences. Institute for Facilities Management. Supervisors Toolkit

For more information on APPA's educational programs, visit www.appa.org/educa1ion.

The Su pervisor's Toolkit trainers- 1ancy Yeroshefsk.'Y and Michelle Estep-Frederick- taught the latest techniques ro fro ntline supernsors. This group spent an intense week learning how to be effecti ve supervisors and hone their skills. T here were 5 I Institute graduates and more than 400 individuals who completed va rious core areas of the L1stitute program. APPA looks forwa rd to promoting leadership for more educa tional facil ities professiona ls in 2008.

26 I january/february 2008 I Facilities Manager September 2007 Toolkit Participants

Randall Arnold, Principia College Melba Bick, Principia College Joseph Borden, University of North Carolina/ Greensboro Nik Butera, Babson College Richard Carruth, Linfield College Ken Collins, San Diego State University Mark Cusack, Montana State University September 2007 Institute Donald Day, Brigham Young University/Idaho Teretha Day, UCLA Graduates Marion Dierze, Fanshawe College of Applied A & T Tiger Funk, Southern Utah University Darrell Agopsowicz, University of Regina Mike W Jordan, Texas Tech University Car/con Ho, University of Hawaii Sam S. Arlia, Case Western Reserve University Tom Kane, Bentley College Gary Hodge, Western Washington University Gary Atkins, Cornell University Marqarer S. Ke/land, Virqin1a Commonwealth Score Holmes, Dartmouth College Walter Banziger, Montana State University University William Jones, University of California/Los Angeles David Barkenhagen, University of North Texas Paula S. King, Drexel University Marcin Klein, University of Alaska/Fairbanks Eugene Bellomy, University of Victoria Shawn A. Albaugh Kleppe, University of Iowa David Laliberte, University of Colorado/Boulder Greg Benton, University of North Carolina/ Romeo Lopez, Babson College Oris McCray, University of North Carolina/Greensboro Greensboro Diane Marcinez, San Mateo County Community Kevin Miller, Vassar College Richard Berwanger, University of Central Florida College Distria Robert Miller, University of Alaska/Fairbanks Don Blackston, Spelman College/Clement & Wynn Joseph C. Martinez. The College of William Jose Molina, UCLA Facilities Management Kelly Bledsoe. Wesleyan College and Mary Edward Morasch, St. Mary's College of Maryland Thomas H. Blume, University of Portland John Marujo, Wentworth Institute of Technology Stephen Morrow, Western Washington University Paul H. Bringhursr, Brigham Young University Gwen E. McCoy, Indiana University Allen Nelson, Western Washington University Allen Boyerre, North Carolina State University Todd T. McComb, California State University/ Dennis Nieves, Vassar College William Bryant, Cornell University Sacramento Ruben Oliver, Langston University Scotr Byars, California State University/Northndge Viera, Menede7, University of Colorado/Boulrier Jagaite Packard, University of California/Los Angeles Laura E. Coar, Rollins College Delma Munoz, San Fr;insico Stare llniver,ity Steve Pflipsen, University of Colorado/Boulder Pierre deGagne, University of Ottawa Mary Pardo, Texas State University/San Marcos Mark Rhodes, Principia College Carol P. Dietz, Case Western Reserve University Vita P. Paschal, Campbell University Ralph Savage, Southern Utah University Allison Dixon, Rutgers University Alfred J. Robles. University of Arizona Jason Schlosser, University of Colorado/Boulder Michael Duncan, Aiken Technical College Sherry J. Ruesch, Dixe State College of Utah Terry Sullivan, Babson College Sandra S. Ellis, Texas Tech University Hal Shelton. University of North Carolina/ Roberr Thebodo, Dartmouth College Ben Elisondo, California State University/Northridge Greensboro Gary Vargas, Santa Clara University Stephen H. Fore, Virginia Commonwealth University John Shenette, Bentley C.ollege Glenn Wallace, Trinity Western University German Gonzalez, California State University/ Roberc A. Simmons, University of Missouri- Willie Wright, Saint Louis Community College North ridge Kansas City Christina M. Goodermote, University of Rochester Brad Sonqhursr, Yakima County Robyn Green, University of Texas/ Austin Tom Sullivan, University of Michigan/Ann Arbor Christopher J. Gunther, University of Maryland/ James Surran, California State University/ Baltimore County North ridge David Hatch, North Carolina State University Jeremy Todd, University of Minnesota/Twin Cities Ad Van Hess. Drexel University Mark A. Townsend, Purdue University Julie Im, Middle Tennessee State University Christopher I. Vet,ck, Catholic University of America Chaudry Jameel, University of Montana r I. Wile1, lJniver,ity of Texas/ Austin

Facilities Manager I january/february 200B I 27 Hotel

For more 1nformabon and to register visit. Marriott R1vercenter Hotel www appa.org/training/appa2008 101 Bowie Street Download a copy of the preliminary program at. San Antonio. Texas 78205 wwwappa.org/tra1mng/appa2008/program.cfm 210-223-1000 Conference Room Rate: S168 per night+ 1675% lax (Single/Double Occupancy) Please call the hotel directly to reserve your room(s). Remember to advise your reservatmn agent that you are attending APPA 2008 to obtain the group rate. MmshaEgai ..... _.._ ...... ~•w Qllga-. ~ Wl!!ons • Spaala:GlmlltCay l'nmt811Skls • Speaker: 1odtl Dunn CumnerSerw:e • Speaker: Matt A•

Spouse/Guest Program APPA 2008 Hall of Resources & (subject to change and additional charges) Sponsorships la V11hta-a unique arts and crafts community with Missions of San Antonio- for histmy lovers wanting The Hall of Resources provides business partners the opportunity to shops. working artists, and restaurants. to go back to the mission penod to explore the sites connect with key decision-makers from 1risbtubons around the world Interested in part1c1patmg as an exh1b1tor at APPA 2008? Visit us at MiSS1on San Antonio de Valero (The Alamo) from the time of the Spanish dnve to save souls and expand their world dominance msouth Texas. www.appa.org/tra1ning/appa2008/exh1bitors.cfm to download your -established in 1718 as the city's first mission, contains relics and mementos from the Republic of This is San Antonio-includes a trip down the San application for space today. For assistance with booth reservations. please Texas and otters narration on the fall of the Alamo. Antonio River on a guided barge: a visrt to Hemis contact Maxine Mauldin. exhibits coordinator, at [email protected]. Fair Park: a dnvmg tour through many of the city's Sponsorships of APPA 2008 meals. SBSS1ons. and special events are Missions and Margantas-sights of the Mission Trail also available. Please contact Suzanne Healy, director of educational followed by lunch with margaritas and a cooking historic and arts districts: a stop at the Alamo and the historic and haunted Menger Hotel. programming at [email protected] for sponsorship opportunities. demonstrabon.

Both studies reveal significant implications on the "\Vhat would ca use a prominent stem cell researcher with importance facilities have in attracting top students to a world-class reputation and an office view of the Golden our educational institutions. The CFaR report included Gate Bridge to move from the University of California, San responses from over 16,000 students, from 46 institutions, Fran cisco to the U niversity of Minnesota?" Tivo reasons: across the United States and Canada. Forty-five percent "First, the U niversity of Minnesota had established the of the respondents reported a grade world's first Stem Cell Institute," point within the 3 .5 to 4.0 range. STUDENT RECREATION and second, Ui'vl had developed, Va rious questions on the decision "first-class research space in the new process were directed to the AREAS, PHYSICAL EDUCATION McGuire Translational Research relative importance of the physical Facility." As Dr. Carlson further environment of an institution. At FACILITIES, SOCIAL AREAS, states, "It takes state-of-the-art the top of the "essential" or "most AND MOST IMPORTANTLY, laboratories to attract top-ranked important" characteristi cs list are scientists." T he U niversity of academic-oriented facilities, with STUDENT HOUSING, ARE Minnesota has made a com.rnionent the top of the list being "facilities to advance their positioning in for their major." Although the TYPICALLY EMPHASIZED IN science and technology and stated study does state that "there is not a UNDERGRADUATE RECRUITING di.is in their Strategic Positioning correlation of grade point with the Report ofSeptember 2007. satisfa ction of campus faci lities," it PAMPHLETS AND CATALOGS. Early in 2001, a special committee does clearly report that faci lities do of researchers at Purdue University have an impact on the choice of an institution. distributed a survey to the faculty at its West Lafayette In looking at all of the university and college recruionent campus. T he survey covered a range of topics, one being data that is available on the Internet, or that a prospective the recruionent and retention of faculty members. T he family receives in the mail, it seems that undergraduate survey included a few questions on the reason why faculty student recruionent is primarily focused on favorable initially chose Purdue. The following four factors surfaced student life, extracurricular activities, overall rankings of the from the survey: institution in the national polls, and maybe the attractiveness l. Prestige of tl1 e unit, school, or university (88% agreed of the grounds, or at least the ability to circulate on campus that this was a positive influence) without getri.ng lost the first couple of years. Student 2. U niversity benefits (81%) recreation areas, physical education facilities, social areas, and 3. Balance between teaching and research responsibilities (78%) most importantly, student housing, are typically emphasized 4. Access to research facilities (72%) in undergraduate recruiting pamphlets and catalogs. Most Although facilities ended up as number four on the infonnation seems to focus on all but the academic facilities, list of those choosing Purdue, a significant percentage of especially for the first-year or transfer student. the respondents included it. In 2005, P urdue University However, graduate student recruionent seems to focus built the impressive Bi rck anotechnology Center and on the program , including the "faci lity," the program's currently have a new Structured Biology Center on tl1e qualifications/ rank, and the backgrounds of faculty. If the drawing board. The physical environment of a university graduate student is in the sciences, engi neering, or a related or college ca mpus has an effect on the recruionent of fi eld, having the "lab of the future" would definitely be both the best and the brightest students and faculty an attraction and perhaps a strong recrui011ent amenity. members. Although there is no conclusive evidence at However, most importantly, the graduate student is looking this time indicating tl1at a specific space, such as a "lab of for a strong institutional reputation, and faculty members the future," could ato·act the best and the brightest, all that have noteworthy credentials. Attracting tl1e best and indicators point in that direction. (j) the brightest faculty may be strengtl1ened by the level of invesonent and commi011ent the institution makes to its Tim Haley is the senior project manager for education research and teaching laboratories. project development for Jacobs Carter Burgess, Seattle, WA. Marget Sughrue Carlson, Ph.D., an alumnus of the E-mail him at [email protected]. This is his first article for University of Minnesota, wrote i11 November 2006, Facilities Manager.

Facilities Manager I january/february 2008 I 31 D • • • • • • • □ •

• • • THE LIMITS • • • • OF SCIENCE • hen you entered your first science • lab in high school, it was probably • • W not that much different than the LABORATORY • lab where your parents had their first taste of • "real" science. "Hands-on" was the rule, and • • experimentation was encouraged in a 30' x ECONOMICS • 40' room where theory and practice collided • • to inspire . BY ROBERT C. BUSH • For the most part, these were just wet • and dry labs. The wet labs were equipped • • with Bunsen burners, test tubes, and the • all-important fume hood. The dry labs • • had models, weights, rock samples, and • various devices that measured in basic • dimensions. Both labs had a handful of Zeiss • • light microscopes tucked away in cases • and minimal storage closets for samples • and reagents. These lab resources haven't • • changed much (with a few exceptions) • primarily because of the cost to upgrade • • laboratories . • •

Facilities Manager I january/february 2008 I 33 REALITIES OF LABORATORY ECONOMICS Labs at the college level are still dominated by teaching On the college level, however, labs are very different. and learning for 20 to 30 students at a time. Colleges are Increased workforce specialization demands comparable cha llenged to keep up with the times, however. Older lab specializations in college education. The proli feration of labs spaces simply cannot be converted to updated, speciali zed includes geology labs, materials labs, hydrodynamics labs, fl uid labs mostly hecause of the physical limitations of the lab room mechanics labs, general chemistry labs, organic chemistry labs, and/or building. Replacement facilities are often the answer, but inorganic chemistry labs, microbiology labs, meteorology labs, developing comprehensive fund ing for these is a huge challenge. aerospace labs, and astrophysics labs. Increasingly, replacement science buildings are found at the top of the list for state support or bond funding, where education leaders and policymakers jockey for position among their peers. Each university research laboratory is unique to its own discipline and set up to conduct research in a paradigm w1ique to a particular professor. Daily access to a typical university research lab may be limited to a major professor and a post-doctoral student or two who guide experimental design and oversee operation of the lab. A few graduate students and a handful of higher level undergrads are fortw1ate enough to have a role in the hands-on research that goes on in these h1bs. By this juncture, these students are a committed core of fuu1re scientists. I was lucky enough to be a part of the o·ibe in a visual psychophysics lab, where complex optical instrumentation combined with behavioral apparau1s (such as the ubiquitous "011aze"), a microscopy and tissue station, a surgical suite, and a PDP-8 minicomputer witl1 several workstations to control instrumentation and crunch numbers existed. Because this goes way beyond 'cleaning'. It's the power of resorative It is not uncommon for a large state bonding from SaniGLAZE, the world's leader in tile & grout restoration. or well-funded private university to have scores of such expensive labs that Your school's image is something that you work hard to establish. a sca nt few students and professors use Don't let bad impressions of unsanitary tile and grout affect a good reputation. for intensive research efforts. Professors As they say, 'perception is reality', and the reality about tile and grout surfaces even compete intensively for a wide is that their porous nature absorbs more than everyday cleaning can handle. variety of contracts and grants to support Unless they have undergone the SoniGLAZE process, they will just their favorite lines of inquiry, pay for the continue to become more and more unsanitary. use of space, and upgrade or buy new equipment. The university administrators No more ugly tile & grout with the power of the SaniGLAZE process. must figure out how to convert these ma ny disparate sources of income into justification for suitable fac ilities to house SaniGLAZE rhe most up-to-date labs expected by NEW TILE & GROUT WITHOUT REPLACEMENT top researchers. Avenues such as "lease­ www.saniglaze.com le::ise back" design and construction are 1he world's leader in tile and grout res1oration - Schedule increasingly popular as means of focusing ~ Holder 1.866.873.6947 • Dept. 19 the many sources of funding.

34 I january/february 2008 I Facilities Manager At the very pinnacle are the U.S. Colleges are challenged to keep up with the na tional labs, such as the Argonne National Laboratory, ational High Magnetic Field times, however. Older lab spaces simply cannot Laboratory, Fermi National Accelerator be converted to updated, specialized labs mostly Laboratory, or the Lawrence Livermore ational Laboratory. The extraordinary because of the physical limitations of the lab room expense of setting up and operating these and/or building. labs mea ns that they are each unique, • • • • • • • • • • • • • • • • • • • non-replicative, and exclusive. Consequently, these labs are lower per capita costs. Funding for science fa cilities at this level constructed and run as national strategic resources, often by is often an artifact of the FTE approach (full-time equivalency a consortium of universities with line-item support of the students)-where the formulae fo r distribution of limited Department of Energy or another federal agency. Even though construction, maintenance, and operation dollars are based billions of public dollars are spent annually to maintain and on the number of students served. At this level, working from operate these labs, practical access is Hmited to the top two basic themes of laboratory- wet and dry labs-means tier of accredited researchers in a given fie ld- Nobel that there is opportuni ty for modularity. T homas Register laureates, their peers, and their research fellows. lists no fewer than 300 companies in orth America that offer modular laboratory components, units, or OVERCOMING THE LIMITS OF LAB ECONOMICS related services. There is clearly a trend toward this Trends are evident; the more specialized sort of standardization, as school districts and the lab, the more expensive it is, and the less some communi ty colleges struggle to make accessibl e it becomes. Or conversely, the ends meet on limited raxpayer allowances. more accessible a lab needs to be, tl1e fewer No one is exempt from economic realities. resources can be dedicated per capita, and Colleges nationwide still struggle to find the the less specialized it becomes. From a right balance of cost and capabilities numerical standpoint, "real" science is to create compelling environments in many respects out of reach of the for students to gain a flavor of majority of science students. Thus differentiated disciplines. U niversities tl1e fundamental question is: "I low can compete intensively for government real scientific experience be economically and private grants that will allow them offered to today's proto-scientists?" to keep up with the pace of change for One approach to answering this question high-end equipment and laboratory resources comes from the virtual lnb. It has been nearl y two decades demanded in state-of-the-art research labs. By definition, there since the first vi rtual alternatives were offered to students who are a limited number of instin1tions that have the political and had ethical or moral dilemmas about "pithing" and dissecting financial muscle to become national and international centers a frog in first-year biology. Over a decade has passed since of excellence, where hi ghly specialized labs are second to none. the first viable "Virtual Frog Dissection Kit" was offered This all means that a Darwinian bottleneck applies, and there free of charge by authors at the Lawrence Berkeley National are no easy solutions. Laboratory. \Vhile there is tremendous merit to increasingly realistic virtual laboratory "gaming," the virrual world will only take an experimenter so far, since consequences are controll ed and limited by programs that do not all ow tl1e srudent to experience real lessons APPA's Educational Facilities Professional (EFP) lea rned. credential gives you official recognition of your Another alternative gaining traction is experience and knowledge as an individual lnborntory 1nod11/nri-:,ntio11. This solution dedicated to enhancing the credibility of the Start earning your EFP credential works best on the "left side" of the today. Check the website for dates educational facilities field and advancing your and locations of the preparatory laboratory economics dynamic, where career within it. course and exam administration. higher numbers of students still means overall higher aggregate costs of labs but

Facilities Manager I january/february 2008 I 35 Trends are evident; the more specialized the lab, the more expensive it is, and the less accessible it becomes. Or conversely, the more accessible a lab needs to be, the fewer resources can be dedicated per capita, and the less specialized it becomes. From a numerical standpoint, "real" science is in many respects out of reach of the majority of science students. • • • • • • • • • • • • DAWNING AGE OF THE ILAB • From the perspective of solution to this daunting equation may be found in the expectations, lawmakers and conjunction of trends in tele111e11y, computing and the lute111et, 1111d taxpayers are increasingly rnbotics-the iLab--a hybrid environment that promises to allow impatient to significantly expand the oppommities and benefits users from anywhere on the planet, or in space for that matter, of specialized labs for students and researchers-naturally, to access, control, manipulate, and analyze results of scientific witl,out a parallel, prohibitive increase in expenditure. A experiments that are physica lly removed from tl,eir location. Telemetry: Just a hundred years ago, many large areas of the United States were still prone to annual flooding. As it is today, prediction was an essential tool to prepare for the worst case. For starters, a pole in tl,e stream was adequate to measure bod, height and rate of Aow. The limited predictability offered by thjs metl,od was not enough, however, a11d the USGS began locating measurement and reporting sites further upstream to extend tl,eir predicti\'e horizon. Time and staffi ng required to collect, commu1ucate, and manage data from reporting stations represented a challenge tl,at was overcome after\Vorld War U, when tl,e addition of simple radio telemetry "patched" onto local instrumentation allowed remote data coll ection. Today, tl,ere are millions of independent monitoring stations tl,at, witl,out human intervention, send a continuous stream of real-time data to databases tl,at are in rum accessed by computer programs designed to detect anomalies and generate warnings witl, adequate warning horizons. Computing and the Intem et: W hen computing first showed up on

36 I january/february 2008 I Facilities Manager college and university can1puses in the Understanding that there would be Little late 1960s and early 1970s, it was in the long-term tolerance for dumb terminals, form of mainframe machines-heavy IBM and other mainframe manufacturers iron. Access to computers was Limited begin putting "memory" and a bit of to high-end users during these early processing power into remote terminals, years. Processing was done in heel-to- making them smart. Coupled with the toe batches, and most involved running technology tl1at was maturing around the manually encoded data (remember the field of telemetry, it was not long before ubiquitous punch-card stacks?) that wouJd workstations were untethered from tl1eir be fed in through an ungai.nJy reader, and mainframe hosts altogether. then processed by simple programs that The last piece of the computing/Internet were written in assembly language and equation was the move from batch stored on a tape. The work of writing processing to tin1esharing on processors. and "tweaking" programs was done on a Instead of heel-to-toe processing of single workstation hard-wired to the mainframe. batches, much shorter segments of code Graduate students and some higher level The USGS began locating telemetry sites like these from a variety of programs could be run undergrads lined up at specified times to upstream to improve their forecasting of flooding in i.n priority order, resulting in much more collect their printouts. If there was even select areas. efficient use of processor time. With this a small glitch- Like a hanging chador one line of imperfect breakthrough, college and w1iversity computing centers found code- that wouJd mean starti11g over by manually checking code that they were flooded with requests for "processor cydes" by :mcl clata sets, and waiting once again in queue for your print job. researchers from all parts of tl1e globe. The bigger and faster the With more demand for university computing resources, computing resource, the greater the demand. data also began to be encoded and stored on large portable discs or tapes. Corrections or changes to data became invisible to the naked eye. oisy punch-card readers disappeared. N ext, parts of programs and in some cases complete programs, began to be shared and were even made available in electronic "libraries." This began to create a level of demand that could not be met witl1 the limited nwnber of hard-wired workstations coupled to any one mainframe computer. Similarly, inefficiencies in heel-to-toe batch processing began to be recognized, since there would be inherent peaks and valleys in processor usage, while each new program was loaded and each data set read in. It began to dawn on owners of these expensive resources that processor time I ographerfs dream. was the most precious commodity in tl1e [ Afacility manager's nightmare. 1 equation. Economics are never very far away. Colleges and universities fou nd that Snow in an HVAC system can keep a guy up at night, either worrying about additionaJ "dumb terminals" couJd be the problems it might cause or working to get rid of it. The rea ssurance of a patented added to the computers, allowing the user SnoStop snow eliminator is that it stops and melts snow at the air intake ... without the to initiate programs, ca ll data sets, and steep pressure drop of conventional solutions. C-a. ,,...C-ro,1n ® watch the resuJts, but programs still had to Big picture, you could save both money and sleep. J/"'--'-'J r- he written and edited from a workstation s Now ELIMINATOR hooked directly into the computer. Professors fOR MORE INFORMATION, V ISIT WWW.MISTOP. COM I 800-647-8671 (being professors) found a way to get YOUR WORRY·F"REE HVAC MOISTURE PREVENTION SOLUTIONS. terminals to work from thei r offices or labs. MJSmP"

Facilities Manager I january/february 2008 I 37 While the major national labs had The conjunction of unmet motor manipulation, r::ictile sensitivity, and been in the game during the earliest, visual guidance of our work. most expensive era of computing, they demand for access to These areas have received the most foun d themselves becoming centers of advanced labs, telemetry, attention from researchers in robotics. :mention fo r another reason altogether. robotics, and the Internet Advanced robots can now recognize The formidable combined computing objects by shape a1id mass, extend arms resources of the national labs, linked in lead us to a vision of the and articulate joints for microscopic these new ways, created a new national future where laboratories positioning, and use tactile sensitivity strategic resource. This first showed up to pick up and move objects without on the horizon as ARPAJ.'-.TET and its become shared resources crushing or dropping them. T he Ay in defense corollary DARPANET, and then - much like the expensive this ointment is the brain. T here is still ultimately the public Internet. mainframes of old. a lot to be done to ga in facile, adaptive Robotics: Isaac Asimov's dream of control of these robotic capabilities. Even humanoid robots widi positronic brains • • • • • • • • the most sophisti cated programs designed was a far cry from reality when he started writing his famous "I to enable autonomous operation of advanced robots are far Robot" series in the 1950s. By today's standards, crude actuators down die food chain from the amazing, adaptive human mind. and joints have been a part of the manufacturing landscape for An interesting adaptation to advanced robotic capabi lities, some time. Sure, these have removed much of the risk of defects though, is the human-robot interface. T hink of the Mars Rover from production, assembly, and processing lines, but are no as a highly sophisticated robot, with some li mi ted decision­ replacement for their biological analogues-that being us "carbon making capability "on board." W hen the Rover met unlmown units." We humans have key attributes that enable us to function conditions, however, it had to wait for hours wh1le its human smoothly in the controlJed settings of scientifi c laboratories: fine operators back in Pasadena, aided by telemetry, figu red out what its next move should be and sent a program dirough the great void, telling it what to do. Closer to home, Space Shutde astronaut~ routinely work on die International Space Station-an orbiting lab-moving a robotic boom "arm" by a remote marupuJaror that translates the human ami movement of the astronaut operator into th e galactic proportions of die boom. Back on earth, robotic technologies have advanced to the degree that most fine surgery is performed by highly skill ed surgeons observing their work on a screen that shows a microscopic view of the subject area, and using super-fine instrwnents controlled by • Feasibility Studies actuators that "step clown" die skilled, • Energy Studies yet gross movements of the surgeon's • Distribution System Design hands. More recent is the ability to Stanley Consultants perform surgery via the Internet. ow A Stanl,y GrOI.I) Company • Building Systems being demonstrated, di1s technology Engineering. ErNironmoital ard Constnriln SeM

38 I january/february 2008 I Facilities Manager expensive ro train a couple of specialists and equip operating In their own words, "iLabs is dedicated to the proposition theatres with telemerry, the Internet, and robotics than it is ro that on line laboratories- real laboratories accessed through populate the world with special ists. the Internet-can enrich science and engineering education hy greatly expanding the range of experiments that students OPENING GAME-THE ILAB IS ALIVE! are exposed to in the course of their education. U nlike The conjunction of unmet demand for access to advanced conventional laboratories, iLabs can be shared across a labs, telemerry, robotics, and the Internet lead us to a vision university or across the world. The iLabs vision is to share of the future where laborarories become shared resources­ expensive equipment and educational materials associated with much li ke the expensive mainframes of old. A proliferation lab experiments as broadly as possible within higher education of "observation stations" are already here. When Dr. Robert and beyond. iLab teams have created remote laborato ri es Ballard explored the depths of the ocean looking for the at MIT in microelectronics, chemical engineering, polymer remains of the Titanic, he rook 5th to 12 th graders all over crystallization, structural engineering, and signal processing the world with him, live, via the lnternet. While scientific as case studies for understanding the complex requirements workstations are now a ubiquitous part of the landscape, they of opera ring remote lab experiments and scaling their use are still largely doing the sa me thing they were doing over three to large groups of students at MIT and around the world." decades ago-crunching data. For the most part, workstations (http:llicnmp11s.111it. edul ilabs/) that control instrumentation are still found in close proximity Move over virrual and modular labs-iLnbs are coming to the actual experiments. A

Extreme Homepage Makeover

Visit APPA's home on the Web-www.appa.org-the address hasn't changed but the site's look, feel, and navigation have been transformed.

Stop by, take a look around, maybe buy a book or register for a course, AND give us your feedback on the new site: [email protected]

...... , .___..__...... ,..._ ...... , - _,. - c-. ~ APPA1J .--=:-: ::~::-: :~;:-~~~-: I '":'..: / ' I , ·~ 5--:!:-=-...E::.-: =:.."":::-.:..-=-= -----·-----­~------=--..... --- ==-·..=-~--:. __...__4 ___ ..__._ ---­------­.,...... ---- ... __,., __ .__...,_ .. __ ~-- ---·-­ __ ...., .....,. __ _ .,...... ------_____- ______----::..":.:".:~.----·--··.. ___ :::.:.-:.:.._,,_------______...., ..,... ----•-.-----·------______-···------==---,.._,.,_- ===-====--:.:,.-=-=':.:_-S ------·-- .. _... ----­___ ,.. __ _ ...... ~..., ______...... __ ------·-- ____ ...... , ____.. _, .,_ ------·-1~~~~ ------·· ------·------··-·-...,. ______.. --___...... - --·-----·------..-:------·-----•-...... ·•- ww.appa.arg-Your 60-To Resource for Educational Facilities Information on the Web 40 I january/february 2008 I Facilities Manager I I ou can't see it, but soon it will be everywhere. The size of •,• one nano is a billionth of a meter. Nanotechnology is the science of building microscopic devices at the molecular and subatomic levels. These invisible tools are destined to be used in a vast number of industries and fields of engineering and science.

In the medical field, nanotechnology will be used to help with diagnosing and treating diseases. For instance, tiny gold-coated "nanoshells" could act like smart bombs, zeroing in on a tumor, entering cancer cells, and lying in wait until an infrared beam or radio wave signals the particles to release an intense, deadly dose of heat energy that destroys the cancer cells.

Facilities Manager I january/february 2008 I 41 • Creating all the space necessary for research team members to operate properly in proximity to one another • Minimizing or eliminating spaces d1at are identified with T his is all well beyond my understanding, given the biology a particular department laboratory of my youth, where I used mice, wonns, toads, and • Establishing clearly defined circulation patterns other unsuspecting crearures to learn the strucrure of a living • Providing interior glazing to allow people to see one another. organism. The overlying question is how do we teach this Are collaborative, interactive, and multidisciplinary spaces new technology, and where? \ Viii we use the same educational and buildings the o nly changes necessary to facilitate d1e labo ratory facili ty that has existed for years at every school, teaching of new technologies? If this is the case, perhaps the college, or university? renovation of all current laboratories requires essentially D oes the design and development of an educational gutting what we have and creating a large shell that can be laboratory really change when the focus of the teaching is used to place mova ble fixrures, served overhead by utilities that invisible-the nano world? Even the word nanotechnology is are on large grids allowing fo r maximum flexibility, and not as radical as one can believe, and to imagine a strucrure that enclosing the space or creating any subspace. faci litates the teaching of such science generates thoughts of a H owever, it is not d1at simple. The invisible nano requires fundamentally different narure when it comes to design. sophisticated viewing equipment, environmentally dustfree, I-lowever, today the dominion of educational laboratory vibration resistant, RF (Radio Frequency), and EMI design is being explo red and changed, not o nly to facilitate (Electromagnetic Interference) controll ed to degrees unheard the extreme of the nano world, but to increase flexibility for of only a decade ago. An open, interacti ve space may be an coll aborative initiatives of the "real world" and crossdisciplinary area for discussion and interdisciplinary partnerships, but the engagements, all driven by the new technologies. actual nano laboratory is a tighdy controlled space. Today's In the article, "Trends in Lab Designs" published in Whole trend is new space, as opposed to renovating space. H igh-bay /311ildi11g Design Guide, the authors stated, "Science functions laboratorie - wid1 Aexible and movable fixtures-are a must, best when it is supported by architecrure that facilitates both such as in the Molecular Science and E ngineering Building at structured and informal interaction, flexible use of space, and Georgia ~lcch. Designed by CUI I2A, it is a multi-disciplined sharing of resources" (Watch & Tolat, 2007). They further building offering a variety of spaces including nanobiotech and noted that, "modern science is an intensely social activity. nanochemistry. The most productive and successful scientists are intimately Another example can be found at the University of Arizona, fami liar with both the substance and style of each other's work. where the Meinel Optica l Sciences Research Lab is a physical They display an astonishing capacity to adopt new re earch sciences faci lity designed by Architects Richard+ Bauer. It approaches and tools as quickJ y as they become available. Thus, contains 47,000 square feet, including a multitude of labs science functions best when it is supported by architecnire that allowing research in total darkness o r at extremely low levels faci litates both strucn1red and informal interaction, fl exible use of light. In every lab, overhead Aex grids \vi th connections of space, and sharing of resources." for power, data, and lasers bring the necessary energy and A collaborative laboratory, according to the article, requires: technology to the microscopy systems. The building contains • Creating fl exible engineering systems and casework that C lass I 0,000 clean-rooms with a small amount of Class I 00 encourage research teams to alter their spaces to meet thei r space, absolutely necessary for today's nanotechnology. needs T here are great examples of laboratories specifically built • Designing offi ces and write-up areas as places where people for nanotechnology, such as the ational Standards and ca n work in teams Technology Laboratory, designed by HOR Architects. This • Creating "research centers" that are team-based facility is specifi ca lly designed to:

42 I january/february 2008 I Facilities Manager " ... spy 1111 i11divid1111/ 1110/ecule in n throng of millions, to seize it, 1111d to mnnipulate it... To arrange ntoms into 1111 ordered nmwtedmnlogy a LE RCH BATE S lnndscnpe ofprecisely spnced steps nnd terrnces ... To determine the size of1111 electriw/ cuirem by t11b11/11ti11g, one by one, the number ofe lectrons flowing by... To gnuge distm1ces in increments tinier tb1111 the mdius of111 1 ntom ... To mensure the strength ofn chemical bond between 1111 antibody mu/ a virus particle." T he facility was completed in 2004 and, at the time, had few equals among the top research facilities. Is the nanotechnology laboratory the "lab of the furore" or is it merely a "now thing?" T here are other new discoveries that are currently developing; how will they affect our institutional facility design? Will Lhe "lab-on-a-chip" or MENlS-the integration of biochemical analysis with microelectromechanical systems-change current design parameters? O r wi ll the needs for robotics and automation in tl1e laboratory change the need for more energy, more space, and different space? And what if virtualreality laboratories at several instirutions, such as tJ1e U niversity of ew York, UCLA, tJ1e University of Cormecticut, or the Swiss Federal lnstirute of Technology, were to be merged wim the current state­ of-the-art nanotechnology, and we were able to teach using less space with fewer restrictions on air quality and the cleanliness of the space? The website for the Building Science Laboratory at the University of California, Berkeley (http://11rch.ced. We would like to thank all of our berkeley.ed11/reso11rceslbldgscilbsllbsl.htm{) states, "T he clients and associates for contributing quality of our built envirom11ent depends on the ability of designers to judge, in advance, how their designs ,vi ii to our success as we celebrate our perform when constructed. For individual designers, 60 year anniversary. this judgment comes from training and experience, bur tJ1e knowledge underlyi ng their judgment often originates from research." The nano may be invisible, but the impact of this new technology and its future subdivisions are currentJy Lerch Bates understands the way buildings interact with people and how ~ systems come stimulating the design of the laboratory of tJ1e future. (j) together to emance OY8l1III use and effecweness. We bring this insight to al facets of wrtical and horizontal Tim Haley is senior project manager for education transportation, materials managamenl/materials WWW 8 tes m handling, fa,;:ade access and~ systems. project development for Jacobs Carter Burgess, Seattle, WA. E-mail him at [email protected].

Facilities Manager I january/february 2008 I 43 44 I january/february 2008 I Facilities Manager •1• he U.S. Department of Homeland Security (DHS) is working to enhance the security of facilities storing chemicals that could either be stolen or used by terrorists to inflict mass casualties and destroy critical assets. DHS has identified security issues at these facilities, including the potential for chemical release; theft or diversion; and sabotage or contamination. l~l:l)lJC:INC; ·r1-11: l~ISI< C)I= l)ANc;1:1~C)lJS c:1-11:1v11c:A1_s CJ 1:·1··1·1 NC; I N·1·c> ·r1-11: \ftfl~C)NCJ 1-IANl)S

By Nancy Mathews

Under the Department of Homeland Security Appropriations specific chemicals and storage thresholds for these chemicals. Act of 2007, DHS has the authority and fundi ng to regulate The addition of Appendix A to the Rule triggered a fas t-paced secwity at facilities storing chemica ls considered to be h.igh-risk complian ce schedu le. (P. L. 109-295, Section 550). The Department of H omeland T he initiating event is fairly straightforward. If a facility Secwity Chemical Facility Anti-Terrorism Standards (CFATS) Final stores any of the chemicals listed in Appendix A at the storage Rule (6 CFR Part 27) was published in the Federal Register Aprjl 9, thresholds given, the facili ty will have 60 days to register each 2007. T his Rule uses 19 Risk-Based Perfom1ance Standards (RBPS) facility and complete the on-line C hemical Survey Assessment designed to improve the security of facilities storing chemicals. Tool (CSAT), or To p Screen. Top Screen asks for detailed OHS expects 1uost submissions to come from chemical information on the quantity, storage method, and location of any manufacturing, storage and distribution facilities, petrolew11 COI that exceeds the given threshold. Universities and colleges refin eries, and liquefied natural gas storage (peak shaving) faci lities. may request a 60-day extension with no further explanation. These facilities can store one or more of the "chemicals of The process of matching a fa cili ty's inventory to the COI interest" at the threshold quantity identifi ed in Appendix A of the seems simple, but it ignores the challenges seen by organizations Rule. Depending on the types and quantities of chemicals stored that aren't traditionally classified as large chemical handlers, at research and laboratory facilities, universities and colleges may such as universities, co lleges, hospitals, and other medical be responsible for responding to these new standards. research facilities. Due to the nature of the operations and funding of these institutions, chemical purchasing is often FAST-PACED COMPLIANCE SCHEDULE TO COMPLETE TOP SCREEN conducted by researchers, rather than through a central offi ce. On ovember 20, 2007, Appendix A: Chemicals oflnterest Thus, these institutions don't al ways know which chemicals they (COi) was published in the Federal Register, identifying the have on property.

Facilities Manager I january/february 2008 I 45 WHO IS RESPONSIBLE FOR COMPLIANCE ACTIVITIES? needs not only the street address, but the GPS coordinates for The Depar011ent of H omeland Security's Chemical Security each identified chemica l. In addition, DIIS's analysis of your Top Task Force is reaching out to the top 50 large chemical handlers Screen submission, and subsequent classifica tion under CFATS to assist them in complying with CFKfS. But DHS originally as either a high-risk/regulated facility or a low-risk/not-regulated estimated 40,000 faci lities will need to submit a Top Screen and facility, includes an examination of the surrounding community approximately 6,000 of those will be classified as high-risk. and neighboring businesses. Another concern is that many facilities that should comply with CFATS may not even know that d1e rule exists. Thanks to IDENTIFYING SECURITY VULNERABILITY AND PLANNING professional organizations focusing on environmental health and FOR SITE SECURITY safety (EHS) and large chemical handling companies, word is O nce a facility submits its Top Screen, DIIS will analyze gradually reachi11g d1e intended targets. And, while security is d1e the results and determine whet11 er or not d1e faci lity will be primary driver of the rule, EIIS professionals seem to be tasked categorized as high-risk. Each facility will be electronically notified wid1 leading compliance activities. of t11e results, and facil ities deemed high-risk will be assigned a Whed1er compliance is assigned to EIIS, security, emergency Tier ( I to 4, with 1 being t11 e highest risk). The owner/operator of services, or facility operations, the ultimate responsibility lies facilities deemed high-risk will be provided with a list identifying with a designated offi cer at the instirution, who must signoff on which of the 19 Risk-Based Performance Standards (RBPS) the CSAT/fop Screen submission, verifying its content. For d1ey ,vill need to address in a Security Vulnerability Assessment colleges and universities, this may be the president, provost, (SVA) of their site, due 90 days after noti.fication. a look at dean, or another senior official. the 19 risk-based PerF01111ance standards (rbPs) vVhen OHS categorizes a faci lity as high-risk, they use the following 19 RBPS GETTING INFO TO COMPLETETHETOP SCREEN- THE BASICS to commwucate measures required to secure chemicals. It is up to DHS has assigned chemicals to a category (or in some cases the facility to interpret these and detem1ine the best methods for multiple categories) of security vub1era bility, based on thei r implementation of and response to the identified RBPS: potential use: Release, Theft, and/or Sabotage. \Nhile cumbersome to review in concert with ppendix A COI, these I. Restrict Area Perimeter 11. Training categories are imponant to identify because of their associated 2. Secure Site Assets 12. Personnel Surety security vulnerabilities. 3. Screen and Control 13. Elevated Threats When determining if you have a COi at the threshold Access 14. Specific Threats identified in Appendix A, remember d1at d1e ca lculation is -+. D eter, D etect, Delay 15. Reporting Significant cumulative, so if a chemical has a 500 lb. d1reshold and you have 5. Shipping, Receipt and Security Incidents d1ree buildings storing 200 lhs. each, the aggregate total is 600 Storage 16. Incidents and Suspicious lbs., and must be reported. Also, if the identified chemical makes 6. Theft and Diversions Activities up over I percent of the constiruents of a mixrure, you must 7. Sabotage 17. Officials and Organization include the sum total in your analysis. 8. Cyber 18. Records Coll eges and w1iversities are exempt from including chemicals 9. Response I 9. Any RBPS specified used in la boratories which fall under the category of Release; 10. Monitoring byDHS however some of those are also categorized as Theft or Sahotage chemicals, in which case they must be reported. lnfom1ation While requirements will va ry at each specific site, it is likely about the Rule relevant to colleges and universities is available that training and records wi ll be on most lists. on d1e Campus Safety, H ealth and E nvironmenta l Management Association (CSHEMA) website atwww.cshema.org. CSH EMA SITE SECURITY PLANS (SSP) and the ational Association of College and U niversity Rusiness The fina l step fo r each facili ty will be to design and Officers (NACUBO) have been closely following the rule and implement a Site Security Plan (SSP), cl osing any security have posted guidance on everything from how to request a 60- gaps identifi ed in t11e SVA and taking into consideration day extension, to a Li st of the most common chemicals found on the applicable RBPS. All faci li ties wid1 multiple buildings, campuses on the CSHEMA site. including colleges and universities, are given Aexibi lity to Respondents need to ga t11 er not only d1e types and quantities defi ne thei r boundaries as either the enrire property or the of chemica ls, but also the types of storage containers used. individual building where the COI is stored. Can one person pick the container up and carry it away' Is it The Ru le expects faci lities to develop a layered approach in a tank on wheels that could he hitched to a vehicle? Is it in a to security measures, with a written plan which describes each permanent storage tank d1at could be sabotaged, used to ignite component and how it- in combination with other security an explosion, or tampererl with for deliberate release? Also, DHS measures-will address the identified RBPS. T he owner/

------46 I january/february 2008 I Facilities Manager THE RULE EXPECTS FACILITIES TO many usefu l tools, such as a PDF file of the Top Screen questions and a Top Screen users manual, dozens of FAQ's, DEVELOP A LAYERED APPROACH CVI training, and contact information for the CSAT help TO SECURITY MEASURES, WITH A desk. Institutions need to begin this process now in order to address the important issues of creating a database of current WRITTEN PLAN WHICH DESCRIBES chemicals, identifying funding fo r security improvements, and EACH COMPONENT AND HOW maintaining confidentiality while developing site security plans in coordination with local public agencies. © IT-IN COMBINATION WITH OTHER SECURITY MEASURES-WILL Nancy Mathews is a certified emergency manager and serves as senior disaster response manager for Haley & ADDRESS THE IDENTIFIED RBPS. Aldrich, Inc., Manchester, NH. E-mail her at nmathews@ haleyaldrich.com. This is her first article for Facilities Manager. operator of the facility will also be required to maintain and update the SSP on a regular basis. Facilities covered by the Coming Soon Rule have Aex.ibility in determining the methods they wi ll use to meet the requirements. DHS will assess the adequacy Environmental Compliance Assistance Guide for of those security measures by reviewing the written SSP and Colleges and Universities, second edition conducting site visits. Published by APPA and CSHEMA. Available at www.appa.org/bookstore PROTECTING CHEMICAL-TERRORISM VULNERABILITY INFORMATION (CVI) Of course, businesses and institutions are concerned with keeping detailed chemical inventories and security vuln erability data private. Many states have "Right to Know" or "Sunshine" laws which require a faci lity to disclose GET A GRIP••• to the public which chemicals are on on your facility, with ManageWize™ site. Emergency response plans shared Cleaning Management Software.™ with local law enforcement and fire deparm1ents may also be available as With over 15 years of use in the industry public documents. and a remarkable ROI, MCMS is recognized T his Rule treats all such information, as best-in-breed software by experienced once submitted to DH S through the facility managers everywhere. Top Screen, as Chemical-Terrorism Not only do we offer great software, we support VulJ1erability Tnfonnation (CVI). This our product with on-site training, expert startup information remains secure under the support services and a network of experienced CVI designation, and is not subject to any consultants to help you get a grip on your facility. "Right to Know" laws. In fact, DHS takes protecting CVI so seriously that anyone Call 1-877-551-9523 for an on-line demonstration with access to the CVI must complete CVT or download a free evaluation copy today. training to ensure they understand the www.managewize.com responsibility to protect what they know. \,Vhile there are significant penalties for non-compliance (up to $25,000/day), the intent of this regulation is to improve chemical security, not collect fin es. DHS is doing it~ hest to assist institutions 60 Kensico Rd. STE 26,Thornwood, NY 10594 with the C:FATS process. Their website email: [email protected] (www.dhs.gov/chemicalsecurity) includes

Facilities Manager I january/february 2008 I 47 Pay Now or Pay Forever: The Design of Control System Software By Greg Cmar, Bill Gnerre, and Kevin Fuller

PAY FOREVER he vast majority of buildings, new access and high-tech laboratori es so Iowa State's T or old, simply do not operate well. business students and faculty can replicate real­ T he construction industry works on a world situatio ns. "get in, get out, get paid" approach to delivering buildings. T he llVAC and capable of sophisticated control strategies. other building systems may work well However, the software tools to program enough for acceptance and occupancy, them make it difficult (sometimes virtually but typically don't work well from t he impossible) to achieve what the hardwa re viewpoint of the operations and main­ is capable of doing. Design engineers' tenance staff that has to li ve with the understanding of control systems, building for the next couple of decades. especia lly DDC systems, is often lacking. T his "pay fo rever" approach dominates Add to that a copy/paste approach to our industry today, even when buildings deliverables, and you have a recipe for a are formally commissioned (or retro­ sequence of operations that is littered with commissioned). T he reason fo r it all vagueness and incomplete instructions_ starts with the control system's design. NO HABLE INTEGRATION GOOD INTENT, BAD DESIGN Let's look at an example. Figure A shows T he building highlighted is the Gerdin team was able to trace the building the air handling system attempting to Business Building at Iowa State University, problems back to the o riginal source. perfom, a wam1-up command. T here is an 11.3,000 square-foot building constructed T he operations staff is often blamed for one room operating below the wann-up in 2003 . Its HVAC system~ include three air "screwing up the building." However, this command setpoint, whicl, triggers the handlers and 218 VAVboxes with reheat­ analysis showed that over 80 percent of the control. What we see is that the supply air some of which are fan-poweredplus fan coil issues identi fi ed existed the day the school temperature rises and most of the rooms units, exhaust fans, pumps, etc. took occupancy of the building-traced follow suit. However, the remainder of the U pon a thorough analysis of the to design intent or controls programming rooms don't need wam1-up at all, and many building operations, the analysts implementation errors and omissions. get too wann, getting well above 80°F. identified a few dozen issues. T he Why did dtis happen? T he VAV boxes indiVldual problems found weren't SOFTWARE :t HARDWARE remained in cooling mode while the the most interesting part. What was Let's refine what part of the design had warm-up command took place. T hey interesting were the "bigger picture" issues. The mechanical design was fine. were trying to cool with hot air­ issues and identi fying the root cause of T he breakdown was in the sequence of opening their dampers further as the each problem. We're not talking about operations-a.k.a. the software layer of room got hotter. Where did this process the root mechanical or control issues, but the control system. More specifically, go wrong? While the A.H U sequence back to where the process went astray. most issues were at the integration level defined the wann-up cycle, there were Through discussions with the facilities of the controls programs. no instructions fo r VAV operations staff, and while reVlewing the original T he current controllers available during wa rm-up; no one considered the design documents (and changes), the from vendors are highly advanced ancl integration between the two.

48 I january/february 2008 I Facilities Manager 'i AHU supply a.- temperature ------"""l'-+-=_~=~=~..::=_ ..,...... ,UI~.._:_.,.:-- +-1--i meases to mkl-90s d!Aing - - ~ -""'•...- wanTM.Jp - =-=::"'~:: ::: about H VAC systems, but he knows a lot =- :::- .::!::::- ~.,.,,:: :....:: """' - ..... - ~ at.11.W about design and a lot about software, • ------;~ e!!_!!!e!!!_!!!!_,_,!!!.._~,!!!•"!!!"'-!!!- !!ee,eel-f--1 Rooms, which were already and what we're talking about is a software t•=-'=~""::::ll.Pft in range, overheat i design problem. The new specification needed to dcLi vcr a fresh approach to communicating the building's operations, as well as ensure predictability and con­ ------Only one room temperature is below the warm-up sistency of the resulting implementation. •-±------,,...,,.,,...-----,,•.,,,. - ----,,.,...,,-----,,,1_ command setpoinl f lJl7 ,w 11/U 1111' tVtt The design intent is to enable Iowa State to achieve three simple goals: Figure A: Warm-up control gone wrong. • Meet comfort and IAQ requirements in every individual occupied space, Therefore, the Gerdin building AN OPERATIONAL DESIGN (SOFTWARE) • Do so at the minimum possible wound up with a warm-up command SPECIFICATION operating cost, and that worked exactly as specified ... and Rerurning to our case srudy, Iowa State • "We don't want to have to clink with entirely wrong. (OK, not entirely wrong, opted to reprogram the control system tl1e system." mostly that pesky detail of the VAV based on a well-engineered, detailed, and T he team creating the new specifica tion boxes needing to know about the warm­ well documented operational design. includecl professionals from engineering, up cycle.) Iowa State was enrolled in the "Desig11 is not just whnt it looks like softw~re, ;i ncl communications disciplines. "pay forever" plan, experiencing daily nnd feels like. Design is how it works." Sure, there are points Lists and sequences energy waste during heating season by -Steve Jobs (co-founder ofApple , Tue) of operations (with extensive detail), but providing a lot of unnecessary heat and Now, Steve Jobs may know notl1ing the new specification also tackJed topics then needing to immediately correct that mistake witl1 cooling. T hey also paid tl1rough hot and cold calls. While the fix to this wann-up command example is straightforward, it represents a systemic problem. The software layer of Early Warning Leak Detection Systems control systems, particularly the integration logic, is lacking. [r's not just tlus building, Wrth patent,ed or this school. Every building (even tl10se "Sensing Panel" technology. recently commissioned) our anaJysts have reviewed has significant operational Water from: problems caused by poor integration leaking roof control programming. or leaking hot water pipe or PAY NOW leaking cold water pipe C uring the "pay forever" siruation or leaking drain pipe is a difficult issue. It's not as simple as, or "take two ASHRAE standards and call over flowing drinking fountain or me in the morning." T he path to fixing over flowing toilet the building was to fix the software, and or over flowing sink tl1e prerequisite to fixing the software or... was to create a software specification. Are your computer and electrical systems safe from undetected water leakage? ... Don't wait 'till its too late! RECOGNIZE THE ISSUE Software comnussioning is not some­ thing the industry is automaticaJly qualified Call 1-800-533-6392 today for free catalogs and pricing or to do. Engineers and commissioning visit our web site at: WWW.WA1EIAUll'.aJIIIOiJIIII professionaJs comnussion the hardware and construction aspects of a buiJding. But soft­ From the Mfg'r of Systems installed in over Dorten Products Af'.BRT" 6615 W. L.ayton A..,.---. WI. 53220 ware engineering is a separate discipline. WanR 19,000 sites across the U.S.

Facilities Manager I january/february 2008 I 49 facilities asset management cont'd never included in standard specs, such as a requirements for operations and in tegration-level tests show that the entire description of the operational philosophy; performance. The following highlights system works as it should. how the wliversity defines and measures some of the main sections: Operations Manual: D espite only comfort and IAQ; and an extensive set of Philosophy: This section provides an accounting for 17 percent of the issues acceptance criteria. overview of how the contro l system must found, operational errors do cause function in language that both engineers building performance to degrade over ANATOMY OF AN OPERATIONAL and non-engineers can easily understand. time. Why? O perators are rarely trained SPECIFICATION It describes the approach to each aspect on how the system works. They know Again, the key word here is opemtional. of control system operations, but not the how equipment works, but they do not With the exception o f adding some detailed sequence o f operations. often have the background to realize the sensors, there were no hardware or Comfort/IAQ: Comfort expectations are syste mic effects of some of their actions. confi guration changes in the physical virtuaJJy absent from most specifi cations, system. However, the new specification aside from setpoint specifications or o·ite SUCCESSFUL APPROACH represented a complete redefinition of statements such as, "the system shall Proble ms in modern buildings nearly the control system software. provide a comfortable work/learning always trace back to inadequate control Existing control specificati ons tend to environment." The new specification systems programming, typicall y the be written by engineers, for engineers. defines comfort and indoor air quality result of inadequate software design. The new specification informed design requirements based on the ASHRAE Software is as importan t a component engineers, controls engineers, building 55-2004 and 62.1-2004 standards. Design of building controls as hardware, and automation system vendors, mechanical intent is not accepted as a proxy for requires its own specification. T he contracto rs, fi eld mechanics, and other anytlling- the wliversity measures and software specification goes well beyond suppliers/contractors of th e university's verifies confonnance, and therefore the the standard sequence of operations method of measurement is detailed as wel l. provided as part of system designs today. Points: The specification defines a This approach is required to make DDC series of naming standards desig ned to systems finally deliver on their potential, FIND ITALL provide users with an understandable, and make well -performing buildings as maintainable system. I t then defines commonplace as they should be. which points are mapped to the control W e are pleased to report that after C system user interface, which are fo llowing this new specification and tre nded, and which are coll ected into an fixing only sequences (not hardware), 2 external historical da tabase as a record Gerdin's energy consumption has for the building owner. dropped (confirmed via the utility bill) by Control Strategies: T his is the 15 percent when measured directly, and a meat of the specification with the 18 percent when normalized for weather. most important aspect being to make m RESOURCE the result predictable. T he software specification must provide sufficient Interval Data Systems, L1 c. Pay :a detail to remove the inconsistency and Now or Pay Foreve1; Commissioning unpredictabili ty from the result. The the Design of Control System Sofrwan. design engineer, controls contractor, or N ational Con ference on Building the design's commissioning agent must Commissioning. May 2007. (j) properly define the integration software. Acceptance: Finally, there are Greg Cmar is cofounder and CTO of Interval acceptance criteria. The specification Data Systems, Inc. in Watertown, MA. defines acceptance criteria at three levels: E-mail him at [email protected]. Bill comfort, component operations, and Gnerre is cofounder and CEO of Interval integration operations. Comfort checks Data Systems, Inc. E-mail him at bgnerre@ validate that each individual room in intdatsys.com. Kevin Fuller is executive vice the building meets thermal com fort and president and general manager of utility ventilation requirements. Component billing at Interval Data Systems. E-mail him operations checks each piece of equipment at [email protected]. This is their first to assure it is running properly; and the article for Facilities Manager.

50 I january/february 2008 I Facilities Manager CHRISTOPHER K. AHOY Managing campus facilities is like managing a small municipality. 2006-07 APPA President To effectively manage an Christopher Ahoy shares entire campus' physical assets, the wisdom he has administrators need to connect gained while leading Iowa the goals of their facilities with the State University Facilities complex mission of the institution. Planning and Management Chris' book will provide the tools Department on a 12-year to transform your institution into a journey to becoming a world-class organization.. world-class organization. This is a key resource for -E. Lander Medlin, Executive VP, APPA fellow facilities managers who are eager to lead their own organizations on the path to greatness. Leadership in Educational Facilities Administration will bolster your leadership skills and transform the way you approach educational facilities management. Leadership in Educational Facilities Administration Author Chris Ahoy offers solutions to the biggest examines leadership styles, types of people in an challenges facing the facilities management field to organization, and the importance of mission and help you: vision statements. Woven throughout the book • Develop the next generation of facilities is a detailed account of Ahoy's use of the latest management leaders in performance improvement methodologies­ • Adapt to a global economy including Baldrige and Six Sigma-to streamline • Respond to ecological problems operations and satisfy customers. • Garner recognition along the way Book Review Editor: Theodore J. Weidner, Ph.D., P.E., AIA

This issue addresses three important and working in the public arena with the go and often have little construction or elements of APPA's Body of Knowledge complex public construction requirements business know-how. These companies may (BOK)-design, construction, and the Commonwealth demands, I can not be the well-capitalized firms that are leadership. Start the new year off right understand how the Big Dig was also covered by typical contract requirements and consider these books. referred to as the Big Pig (over budget for performance and payment bonds, but as by a factor of five or more). The suppliers of key components mey may have a BROKEN BUILDINGS, BUSTED BUDGETS: 1970s' attempts to rein-in the old-boy, costly, adverse effect on me project anyway. HOW TO FIX AMERICA'S TRILLION-DOLLAR mysterious, and corruptible Massachusetts LePatner advocates several changes in CONSTRUCTION INDUSTRY consmtction environment by legislating me construction industry. by Barry B. LePatner, University how construction is supposed to be done • Vertically integrate construction; create of Chicago Press, Chicago, 2007, just increased the networks, mystery, a corporation that fabricates its own 185 pages, hardcover, $25. and opportunities for corruption. In my parts, windows, doors, shingles, Reviewed by Ted Weidner opinion, the laws don't work; LePatner woodwork, brick, etc., and eliminate me provides examples of how they don't work need for multiple conflicting technical he APPA Body of and suggests a different specifications and multiple intermediaries T Knowledge indudes approach. who take a percentage along die way. a great deal ofi.nformation On the positive side, While me Levitts did mis in Levittown, it about the design and he cites the massive doesn't appe,1.r likely in our highly construction of facilities, residential development decentralized and regulated environment. which is an important ofLevittown, tlie Recently, vertically integrated industries element in a facility officer's BROKEN BUILDINGS, post-war, Long Island have been moving toward increased job. It is also a costly and BUSTED BUDGETS community meant to subconm1cti11g and use of multiple risky area for colleges provide affordable home suppliers; this too is possible, but mere are BAR.RT B. .LEP,.._TNER and universities, as Barry ownership to thousands odier tedmical demands, which reduce LePatner points out in of returning Gls and die likelihood. Broken Buildings, Busted their families. Levittown • Create large companies serving large Budgets. was a construction regions (or die entire country) so economic I first learned about success, producing a large variations can be ameliorated. LePatner Broken Buildings from a nuniber of limited designs recognizes me difficulty of mis wim many colleague who sent me an op-ed piece in assembly-line fashion. What H enry conflicting codes and regional construction LePatner wrote in the Boston Gk1be. I Ford did to automobile and men aircraft tedmiques. The capital requirements alone thought the op-ed piece was slanted, so production, Armur Levitt and his sons did would require enormous investment and I decided to buy the book and attempt to housing after the war. ''You can have resources. to debunk the author. As I read Broken any color as long as it's black" was Ford's • Increase use of the design-build Buildings I came to agree wid1 the audior's way to keep production ofdieModel-T del.ivery mediod, where designers and opinion about problems in the design economical. In me Levitts' case, home contractors work togemer and provide and construction industry and some of his owners could d10ose from minor variations a fixed price for die project upfront. suggestions for improvement. in me finished product but omerwise, each Th.is approadi carries its own risks for So here's a facility officer's perspective­ house in town was me sanie as everyone me owner who must have a significant throughout Broken Buildings, LePatner elses. Architects don't like me initial concept in-house staff ti.me focused on careful presents examples of what he considers but do like how individual homeowners have plarui.ing and budgeting to maximize successful and unsuccessful construction changed meir houses over time. Obviously, va lue. There are APPA members who use projects. The Big Dig-Bostons effort me homeowners didn't like die unifomtity this delivery memod for all building types: to bury me elevated I-93 highway mat and made d1anges to personalize their homes donnitories, dassrooms, and research cut through downtown Boston-fearures to meir liking. facilities. prominently as an example of a LePamer points out mat me design • Increase me detail provided by architects construction project gone bad. After and construction industry is full ofs mall, and engineers. TI1e AIA appears resistant living in Massachusetts for five years mom-and-pop operations that come and to increased detail (and responsibility by

52 I january/february 2008 I Facilities Manager the NE team) as evidenced by recent of tl1ese institutional representatives is here seems to be a consensus changes to d1eir standard documents. important. APPA members can leverage T across management publications (I hope to get a review of d1ose documents tl1eir lmowledge and expertise to address regarding the character traits of effective in a future colunm.) tl1js and otl1er recommendations. leaders: credibility and curiosity; • improve tlle transfer of information The autllor makes a convincing positivity and resiliency; courage between tlle NE team and contractors to argument using examples of problems and forward thinkjng; and focus and eliminate confusion, errors, delays, an

Facilities Manager I january/february 2008 I 53 the bookshelf cont'd

• Acting with intention and positivity choosing to not allow thoughts about the There are a number of management • lakjng personal responsibility for past or future to color or distract from books, which give advice on how to things you want to inAuencc the moment-or at least choosing to be sa·ucture an orga1uzation or what to say • Knowing when to use and aware of how they are impacting your to inAucnce others. Traversi, who describes trust your intuition perception of it-you can pay herrer leadership as d1c ability to rransfonn • Looking for connections others anention to the people, opportunities, one's personal energies into exm1ordinary may not yet see threats and the interrelationship of things interpersonal resul ts, takes a more elemental • Communicating with honesty before you. The purpose of d1e past, he approach and focuses instead on how to and empathy says, is to remind us of happiness and manage your own d1oughts and energies. 1"i-aversi also provides a va riety of tips, good dungs and to help us learn so that we By making conscious decisions about how techniques, and exercises to help put can make bener decisio ns for the futu re. we think and act, we affect how we arc these choices into daily To replay d1e past for any perceived and followed. All in all, it is an action. While some of the other reason is usually neither interesting choice. (j) proposed techniques may THE s3-uRCE productive nor enjoyahl.e. lean a bit toward the new­ Similarly, d1e purpose of Ted Weidner is assistant vice chancellor age, includjng meditation LEADERSHIP thinking about the future is of facilities management & planning at and positive visualization, to figure out a way to make the University of Nebraska-Lincoln and many are simple, practical, tomorrow even bencr d1an president of Facility Asset Consulting. and easily applied. today. A sample of his advice: E-mail him at [email protected]. The author suggests when you can, plan; when you Suzanne Drew is the director of staff the most fundamental cannot, pray and d1en redirect development and management at the choice is the decision to your focus onto somethiJ1g that University of Nebraska-Lincoln. E-mail live in the present. By you can cona·ol or influence. her at [email protected].

54 I january/february 2008 I Facilities Manager Flow(on International recently introduced the FlowCon Quick Crete Products adjustable flow controller that is pressure-independent introduces the Halo and can be applied wherever Aow control is important. smokeless ash receptacle. \Vhile it is controlling Aow, the device is also equalizing The H alo provides a truly tl1e differential pressure to smooth out the operation smoke-free environment at of the system and ensure a consistent level of comfort the entrances to buildings, for building occupants. This pressure equalization also athletic stadiums, stores, reduces strain on the control valves, pumping mechanisms eating establishments, and and comfort-creation equipment. Importantly, energy other outdoor areas where consumption smoking is proh_ibited or is reduced discouraged. In addition because the tO completely eliminating system is smoke, the Halo receptacle dynamically keeps the eyesore of used balanced robacco products out of automatically. public sight, maki ng for a This all-in­ cleaner and more attractive one device can environment. T he Halo's Halo smokeless ash receptacle be adapted covered design also keeps to piping out rain, snow, and other elements, making it practical for use FlowCon ldjustable flow controller packages in every state. Tobacco-related litter is a major problem on and hose many campuses, and research shows that if ash receptacles are kits and is available with a variety of electronic actuators provided, most smokers will use them. www.hnloqc.co111 and outfitted with a manual close-off va lve. GPMs are adjustable either externally or by using an optional internal Solar0ne8 Lighting announces the Flare Solar Powered adjustment cartridge. www.fiowco11 .co111 Lighting Line. T he Flare Line combines new styling with state of the art LED and solar technology. Operating North Safety Products' K2 Series hardhat saves money independently from the electric grid, they will remain without compromising quality or versatili ty. This low-cost li t, even during unit offers a stylish profile and rigid shell Flare Solar power shortages. The Powered design that workers love. An ideal Lighting Line independent power surface area is provided front source enables these and center for custom logo lights to be sited flexibly imprinting. The K2 offers and installed easily, a choice of Quick Fit or without trenching and Ratchet suspensions. repaving. SolarOne® also Each orth K2 comes supplies solar-powered complete with bus shelter lig hting, accessory slots, basic patl1way li ghting, 4-point chinstrap and custom lighting anchorage, for applications such as 3-level height parking lots. For more adjustment and information contact comfort features. SolarOne Solutions at ANSI Type I , Class E ._... 877-527-6461 or visit compliant. www.northsafe(y.com www.solnro11esol11tions.co111.

Facilities Manager I january/february 2008 I 55 new products cont'd

Valspar Flooring has gone green, announcing it has voluntarily Weldcraft offers its new Triad"' (TTG Plus) rungsten grinder reduced the volatile organic compound (VOC) emissions of to provide welding operators wi th the accuracy and versatility its EC-17 Ultra UVR Epoxy coating to comply with VOC needed to prepare rungsten for both orbital and hand-held regulations in all 50 states, including the most stringent in T IG applications. Featuring precision-drilled entries, Triad the counoy, the South accommodates six different rungsten electrode diameters- Coast Air Quality 0.040, 1/16, 5/64, 3/32, 1/s and 5/32 i11ch-and offers four different Management District grinding angles (15°, 18°, 22.5° and 30°) to ensure reliable arc (SCAQMD) Rule 113. starting and good weld penetration. Triad's robust industrial­ EC-17 is versa tile and grade motor also provides consistent cutting and facing can be used in industrial capabilities (up to 5/ 32-inch) to eliminate the need and cost for and decorative flooring additional tungsten preparation tools. www.weldcrnft.com (j) applications, serving as WeldcraftTriad a stand-alone coating (clear or pigmented), a system topcoat, a quartz system grout coat, or a binder in a slurry system. It adds Valspar Flooring New Products listings are provided high-gloss appearance, by the manufacturers and suppliers and selected by the while providing long-lasting protection against dusting, editors for variety and Innovation. For more Information or chalking and yellowing. www.vnlspmfiooring to submit a New Products listing, e-mail Gerry Van Treeck at [email protected].

Index of Advertisers

Adams FM' ...... www.adamsfm2.com ...... 36 ACME Manufacturing Corp...... www.mistop.com ...... 37 APPA 2008 ...... www.appa.org/training/appa2008 ...... 28 APPA Certificat ion ...... www.certification.appa.org ...... 35 APPA New Website ...... www.appa.org ...... 39 APPA Publications ...... www.appa.org/bookstore ...... 23, 51 Bartlett Tree Expert Company...... www.bartlett.com ...... 53 Carrier Rental Systems ...... www.hvacportablesystems.com ...... 19 Dorlen Products Inc...... www.wateralert.com ...... 49 DriTherm International ...... www.dritherm.com ...... 22 FAMIS Software, Inc ...... www.famis.com ...... Cover 4 Gale Associates, Inc ...... www.galeassociates.com ...... 21 Gilsulate International, Inc...... www.gilsulate.com ...... 25 Informed LLC...... www.contractron.com ...... 47 Lerch Bates & Associates, Inc ...... www.lerchbates.com ...... 43 Mccourt Manufacturing ...... www.mccourtmfg.com ...... 5 SaniGlaze International, LLC ...... www.saniglaze.com ...... 34 Schonstedt Instrument Company ...... www.schonstedt.com ...... 50 SchoolDu de.com ...... www.scooldude.com ...... Cover 3 Stanley Consultants Inc...... www.stanleyconsultants.com ...... 38 TAC/Tour Andover Cont rols ...... www.tac.com ...... 3 Tero Consulting Ltd ...... www.tero.ca ...... 54 TMA Systems...... www.tmasystems.com ...... Cover 2

56 I january/february 2008 I Facilities Manager As the # I provider of on-demand software for facility, technology and business operations - designed exclusively for education, SchoolDude is helping more than 3000 education clients turn problems into success stories! Learn how these solutions are just what you've been looking for. Stay within budget. Leave work on time. Problem solved. May we help you?

• Evalueserve market research report released November 27, 2007.

See for yourself at www.schooldude.com/hefmsurvey.

SCHOOL For more information DUDe call: 1-877-868-DUDE e-mail: [email protected] Save money. Manage operations. Look good. visit: www.schooldude.com B right est

USC IVERS ITY OF SOUTHERN CALIFORNIA

How do you create one of the world's finest institutions of higher learning and the oldest research university in the West? Begin with fifty three students in one building. Ten teachers. No electricity or telephones. Add a little more than 125 years of vision, courage and unstoppable achievement and you have the University of Southern California. From its modest beginnings in 1880, the school has become world renowned, home to more than 33,000 students and 3,100 full-time faculty. It combines a strong liberal arts program with a wide range of professional training, but it doesn't stop there. As a major resea rch institution, USC is also committed to actively contributing to what is taught , thought and practiced throughout the world, including the subject of football. It is among the Best and Brightest in the world and has made FAMIS its Integrated Workplace Management System of choice.

The Best and Brightest use FAMIS. famis· FAMIS Softw are, Inc : 4 Plaza, Su i te 1000 • Irvine, CA 92614 • 800-774-7622 • www. famis.com

Facilities Management • Mai ntenance & Operat ions • Real Estate • Projec t Management • Performance Ma nagement