PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
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SURUHANJAYA TENAGA (ENERGY COMMISSION) No. 12, Jalan Tun Hussein, Precinct 2, 62100 Putrajaya, Malaysia. T : 03 8870 8500 F : 03 8888 8637 Toll Free : 1-800-222-78 (ST)
ISSN No. : 2289-5094 ST Publication No. : ST(P) 08/07/2018 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
4 CONTENTS
CHAPTER CHAPTER CHAPTER 01 02 03 BACKGROUND 07 PIPED GAS SUPPLY 17 SUPPLY RELIABILITY 25 Gas Supply Act 1993 08 AND CONSUMPTION AND SERVICE QUALITY Functions of the Energy 08 Natural Gas Supply in 18 Gas Malaysia Berhad 26 Commission Under Act the Peninsula and (GMB) Performance 501 Sabah Indicators Gas Specifications 09 Liquefied Petroleum 23 Complaints and 28 Gas (LPG) Supply in the Inquiries Received by Gas Distribution 11 Peninsula GMB System Gas Malaysia Berhad 29 (GMB) Client’s Charter Performance Sabah Energy 32 Corporation (SEC) Client’s Charter Performance
CHAPTER CHAPTER CHAPTER 04 05 06 NATURAL GAS TARIFF 35 FINANCIAL 39 GAS LICENSEES 41 AND LPG PRICES PERFORMANCE OF Gas Utility Licence 42 Natural Gas Prices To 36 GAS UTILITY LICENSEE (GUL) IN THE PENINSULA Gas Utility Licensee In Private Gas Licence 42 The Peninsula (PGL) Natural Gas Tariff By 36 Category In The Peninsula Liquefied Petroleum 37 Gas (LPG) Prices In The Peninsula Natural Gas Prices in 37 Sabah and Labuan PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
5 CONTENTS
CHAPTER CHAPTER CHAPTER CHAPTER CHAPTER CHAPTER 01 02 03 07 08 09 BACKGROUND 07 PIPED GAS SUPPLY 17 SUPPLY RELIABILITY 25 GAS RETICULATION 45 GAS FITTING, GAS 49 COMPETENCY 53 Gas Supply Act 1993 08 AND CONSUMPTION AND SERVICE QUALITY SYSTEM APPROVALS APPLIANCE AND GAS Gas Contractors 54 EQUIPMENT Functions of the Energy 08 Natural Gas Supply in 18 Gas Malaysia Berhad 26 Approval to Install (ATI) 46 Gas Competent 55 APPROVALS Commission Under Act the Peninsula and (GMB) Performance Approval to Operate 46 Persons 501 Sabah Indicators (ATO) Gas Specifications 09 Liquefied Petroleum 23 Complaints and 28 Gas (LPG) Supply in the Inquiries Received by Gas Distribution 11 Peninsula GMB CHAPTER CHAPTER CHAPTER System Gas Malaysia Berhad 29 (GMB) Client’s Charter Performance Sabah Energy 32 Corporation (SEC) Client’s Charter 10 11 12 Performance GAS TRAINING 57 GAS SAFETY AUDITS 59 NEW GUIDELINES OR 63 INSTITUTIONS CIRCULARS ISSUED IN 2016
CHAPTER CHAPTER CHAPTER CHAPTER CHAPTER CHAPTER 04 05 06 13 14 15 NATURAL GAS TARIFF 35 FINANCIAL 39 GAS LICENSEES 41 GAS ACCIDENTS 65 GAS UTILITY 71 GAS UTILITY 75 AND LPG PRICES PERFORMANCE OF Gas Utility Licence 42 LICENSEES CONTACT LICENSEES CONTACT Natural Gas Prices To 36 GAS UTILITY LICENSEE (GUL) INFORMATION INFORMATION IN THE PENINSULA Gas Utility Licensee In Private Gas Licence 42 Gas Malaysia Berhad 72 Headquarters 76 The Peninsula (PGL) Sabah Energy 72 Regional Offices 76 Natural Gas Tariff By 36 Corporation Sdn. Bhd. Category In The Peninsula Liquefied Petroleum 37 Gas (LPG) Prices In The Peninsula Natural Gas Prices in 37 Sabah and Labuan
1.0 BACKGROUND PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
8
GAS SUPPLY ACT 1993
The government introduced the Gas Supply Act 1993 (Act 501) and Gas Supply Regulations 1997 to regulate piped gas supply and utilisation activities. The main objective is to protect the interests of the consumers and the public who are affected by the supply activities whilst at the same time ensuring continued viability of the gas supply businesses. Act 501 prescribes the administrative and technical standards in the aspects of safety, reliability, economy, efficiency and quality.
In Act 501 gas is defined as methane, ethane, propane, butane or hydrocarbons which may consist of one or more of the above gases in the form of gas or liquid. Natural gas is mainly methane with a small percentage of other hydrocarbons and non-hydrocarbon gases whereas Liquefied Petroleum Gas (LPG) comprises of mainly propane and butane. Other typesof gases, such as oxygen, nitrogen and acetylene used in the industrial sector are not covered by Act 501.
The act is not applicable throughout the gas supply chain. Its scope covers only the supply of natural gas through pipeline downstream of the last flange of the city gate station or the supply of LPG from the filling point of storage tanks or cylinders to gas appliances. Natural gas transmission and lateral pipeline systems (up to and including the city gate stations) are outside the scope of Act 501. Presently, Act 501 is only applicable in the Peninsula and Sabah.
FUNCTIONS OF THE ENERGY COMMISSION UNDER ACT 501
a) To ensure a licensee satisfies all reasonable demands for gas through pipelines. b) To ensure a licensee could finance the provision of gas supply services. c) To protect the interests of consumers of gas supplied through pipelines in respect of i. The prices charged and the other terms of supply. ii. The continuity of supply. iii. The quality of the gas supply services provided.
d) To regulate the composition, pressure, purity and volume of gas supplied through pipelines. e) To promote efficiency and economy to supply gas through pipelines and the efficient use of gas supplied through pipelines. f) To protect the public from dangers arising from the distribution of gas through pipelines or from the use of gas supplied through pipelines. g) To enable persons to compete effectively in the supply of gas through pipelines. h) To investigate any accident or fire involving any gas pipeline or installation. PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
9
GAS SPECIFICATIONS
PENINSULAR MALAYSIA
Average composition of natural gas supplied by Gas Malaysia Berhad (GMB) to consumers in the Peninsula:
MT-JDA Gas Kerteh Gas Composition [Mole (%)] [Mole (%)]
CH4 84.04 94.90
C2H6 4.95 2.24
C3H8 1.62 0.24
iC4H10 0.12 0.05
nC4H10 0.07 0.04
iC5H12+ 0.07 0.01
nC5H12+ 0.03 0.04
C6H14+ 0.03 0.03
CO2 7.48 1.51
N2 1.59 0.85
Table 1: Average Composition of Natural Gas Supplied by GMB
Natural Gas Property MT-JDA Kerteh
Specific Gravity 0.68 0.59
Gross Calorific Value, (kcal/Sm3) 8,862 9,024
Burning Velocity, (m/s) 0.28 0.31
Upper Flammability Limit, (%) 15 15
Lower Flammability Limit, (%) 5 5
Auto-ignition Temperature, (°C) 537 537
Theoretical Air Requirement, (m3/m3) 9.71 9.74
Table 2: Typical Characteristics of Natural Gas Supplied by GMB PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
10
Gas Mole (%)
C3 H8 40.0
iC4H10 30.0
nC4H10 30.0
Table 3: Average Liquefied Petroleum Gas (LPG) Composition in the Peninsula
Typical LPG Characteristics
Specific Gravity 0.56 @ 15.56°C; water =1
Gross Calorific Value, (kcal/Sm3) 28,059
Burning Velocity, (m/s) 0.46
Upper Flammability Limit, (%) 8.5
Lower Flammability Limit, (%) 1.9
Auto-ignition Temperature, (°C) 510
Theoretical Air Requirement, (m3/m3) 28.81
Table 4: Typical LPG Characteristics
SABAH AND LABUAN
Mole (%) Mole (%) Gas Composition Kota Kinabalu, Sabah Labuan
CH4 92.61 91.66
C2H6 3.24 3.72
C3H8 1.50 1.37
iC4H10 0.30 0.26
nC4H10 0.35 0.29
iC5H12+ 0.14 0.09
nC5H12+ 0.01 0.06
C6H14+ 0.16 0.04
CO2 1.43 1.67
N2 0.16 0.84
Table 5: Average Composition of Natural Gas Supplied by Sabah Energy Corporation (SEC) PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
11
Typical Natural Gas Characteristics Kota Kinabalu, Sabah Labuan
Specific Gravity 0.61 0.61
Gross Calorific Value, (kcal/Sm3) 9,536.58 9,536.58
Burning Velocity, (m/s) >0.39 >0.39
Upper Flammability Limit, (%) 14.0 14.0
Lower Flammability Limit, (%) 4.0 4.0
Auto-ignition Temperature, (°C) >630 >630
Theoretical Air Requirement, (m3/m3) 9.87 9.87
Table 6: Typical Characteristics of Natural Gas Supplied by SEC
GAS DISTRIBUTION SYSTEM
Kangar
Kulim
Prai Paka
Kerteh Gas Processing Seri Manjung Plant
Gebeng
Kuala Lumpur Shah Alam Bangi
Klang Putrajaya
Senawang Port Dickson Segamat Ayer Keroh Alor Gajah Natural Gas Supply Areas Pasir Gudang
Johor Bahru
Figure 1: Regions with Natural Gas Distribution Pipeline Networks in the Peninsula PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
12
Region Type of Gas North Central South East
Kamunting, Kuala Lumpur, Petaling Jaya, Pasir Gudang, Gebeng, Kulim, Parit Batu Caves, Selayang, Shah Tanjung Langsat, Teluk Kalong, Buntar, Alam, Klang, KLIA, Sepang, Tebrau, Tampoi, Kemaman, NibongTebal, Salak Tinggi, Puchong, Larkin, Plentong, Kerteh and Prai, Kangar, Banting, Nilai, Balakong, Senai, Kulai Kuantan Port Seri Manjung, Sungai Buloh, Bangi, Dengkil, Air Hitam, Kluang, Sungai Kajang, Cheras, Teluk Senawang, Cheng, Petani, Panglima Garang, Beranang, Seremban, Alor Setiawan, Bestari Jaya, Jeram, North Gajah, Natural Lumut, Port, Bandar Sultan Sulaiman, Ayer Keroh, Lipat Gas Tronoh, Pandamaran, Ijok, Seri Kajang, Padang Kembangan, Semenyih, Cheng, Terap, Kundang, Rawang, West TanggaBatu, Chuping Port, Port Klang, Bangi, Batu Berendam, Meru, Subang Jaya, Kapar, Bukit Rambai, Putrajaya, Cyberjaya, Seremban 2, Damansara and Subang Jaya Sendayan, Masai, Pegoh and Yong Peng
Kangar, Kuala Lumpur, Ampang, Johor Bahru, Kuantan Sungai Selayang, Kepong, Plentong, Dua, Bukit Cheras,Batu Caves, Mont Tampoi, Masai, Mertajam, Kiara, Setapak, Shah Alam, Skudai, Tebrau, Tanjung Klang, Puchong, Kajang, Kulai, Nusa Tokong, Prai, Semenyih, Kuala Selangor, Bestari, Bukit Ipoh, Banting, Puncak Alam, Indah, Nusajaya, LPG Setiawan, Jenjarom, Seri Kembangan, Iskandar Puteri, Teluk Intan, Rawang, Bandar Baru Bangi, Bandaraya Taiping, Subang Jaya, Sepang, Melaka, Peringgit, Kampar, Alor Damansara, Petaling Jaya Alor Gajah, Setar, Kulim, Seremban, Jitra, Sungai Senawang, Nilai, Petani Bahau, Lukut, Kuala Pilah
Table 7: Areas with Natural Gas and LPG Supply in the Peninsula by GMB PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
13
SOUTH CHINA SEA SULU SEA Kinabalu Kota Kinabalu Park
Mt. Kinabalu (4,095.2 m) Labuan
SABAH BRUNEI
Natural Gas Supply Areas
SARAWAK
Figure 2: Areas with Natural Gas Supply in Sabah and Labuan
Areas with natural gas supply in Sabah and Labuan are limited to the Kota Kinabalu Industrial Park (KKIP) and Labuan as shown in Figure 2. PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
14
Industry Residential Commercial Single Development M M M M > 20 psig > 20 psig 0.43 psig 4.3 psig 4.3 psig M M M Area Station Station Service Station Service Station Service Station Regulating Gas Supply Act 1993 Act Gas Supply Line (35-50 psig) Distribution Station District = Gas Meter Feeder Line M (150-260 psig) Figure 3: Typical Natural Gas Distribution System 3: Typical Figure Station Note: Industrial installations are not covered by Gas Supply Act 1993 Odoriser The Last Flange of City Gate Station
City Gate
Station Transmission Pipeline Transmission PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
15 Residential Commercial Second Stage Regulator Stage Second R2 Internal Piping Internal Piping Internal M M R2 First Stage Regulator Stage First R1 Figure 4: Typical LPG Distribution System 4: Typical Figure R1
= Gas Meter Gas = 80-100 psig 80-100 M System Cylinders Bulk Tank Bulk Manifolded Figure 5: Natural Gas Piping System for Supply to Residential Users
LPG Store
Manifold Cylinders
or
Bulk Tank
or Natural Gas Station Building Boundary / Property
Private Road Building Boundary / Property
Isolation Valve
LPG Store / Gas pipe from Natural meter outlet of Gas Gas Pipe from station or storage outlet connection individual unit Station flange up-to isolation valve appliances
Responsibility of the Gas Utility Licence Responsibility of the Joint Management Body or Local Authority Responsibility of the Owner or Resident 2.0 PIPED GAS SUPPLY AND CONSUMPTION PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
18
NATURAL GAS SUPPLY IN THE PENINSULA AND SABAH 163,483,304 158,770,535 147,342,490 138,244,288 127,380,253
2012 2013 2014 2015 2016 Gas Consumption (MMBtu) Year Figure 6: Total Natural Gas Consumption in the Peninsula
7,000,000
6,000,000
5,000,000
4,000,000
3,000,000
2,000,000 953,653 1,000,000 2,997,194 6,539,332 3,133,430
0 North Central East South Gas Consumption (MMBtu) Region
Figure 7: Average Monthly Natural Gas Consumption According to Region in the Peninsula PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
19 294,387 284,156 233,723 93,582 74,684
2012 2013 2014 2015 2016 Gas Consumption (MMBtu) Year
Figure 8: Natural Gas Consumption in Sabah and Labuan
Region
North Central East South
Average Monthly NG Usage Rate 2,997,194 6,539,332 953,653 3,133,430 (MMBtu/month)
Number of City Gate Stations 11 10 5 11
Number of Industrial Customers 142 416 43 218
Number of Commercial Customers 0 933 1 1
Number of Residential Customers 0 12,339 0 0
Table 8: Natural Gas Stations in the Peninsula PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
20
2.0 PIPED GAS SUPPLY AND CONSUMPTION
162,451,003 MMBtu 1,007,563 MMBtu 24,738 MMBtu
Industry Commercial Residential Gas Consumption (MMBtu) Category
Figure 9: Natural Gas Consumption by User Category in the Peninsula in 2016
35,000,000
30,000,000 Non-Metallic Industry Basic Metal Industry 25,000,000 32,817,174 Electrical & Electronic 31,258,184 20,000,000 Machinery & Equipment Rubber products 15,000,000 Food, Beverages & Tobacco Fabricated Metal Products 10,000,000 18,996,952 Chemical Products 16,609,184
3,742,369 Glass Products 5,000,000 14,325,025 12,270,125 10,730,111
10,856,212 10,845,667 Others 0 Gas Consumption (MMBtu) 2016
Figure 10: Natural Gas Consumption by Industry Sub-sectors in the Peninsula in 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
21
14,000
12,000
10,000
8,000 Industry Commercial 6,000 Residential
4,000
2,000 709 565 11,392 740 630 12,455 771 799 12,568 795 862 12,571 819 935 12,339
0 2012 2013 2014 2015 2016 Number of Natural Gas Users Year
Figure 11: Number of Natural Gas Users in the Peninsula
25
20
15 Industry Commercial 10 Residential
5 0 0 0 0 0 0 0 0 0 0 12 18 20 22 23 0 2012 2013 2014 2015 2016 Number of Natural Gas Users Year
Figure 12: Number of Natural Gas Users in Sabah and Labuan PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
22
2.0 PIPED GAS SUPPLY AND CONSUMPTION
2,500 2,114 1,993 2,040 1,889 2,000 1,818
1,543 1,430 1473 1,500 1,330 1,262 Steel
Polyethylene 1,000 Total 556 558 564 567 571
500
0 2012 2013 2014 2015 2016 Length of Pipelines (km) Year Figure 13: Length of Natural Gas Pipelines in Operation in the Peninsula
9,000 8,018 8,018 8,018 8,081 8,081 8,000
7,000
6,000 6,718 6,718 6,718 6,718 6,718
5,000 Steel
4,000 Polyethylene
3,000 Total
2,000 1,300 1,300 1,300 1,300 1,300
1,000
0 2012 2013 2014 2015 2016 Length of Pipelines (meter) Year Figure 14: Length of Natural Gas Pipelines in Operation in Sabah PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
23
LIQUEFIED PETROLEUM GAS (LPG) SUPPLY IN THE PENINSULA
300,000
290,000 298,897 280,000 289,747
270,000 278,624 278,324 260,000
250,000 260,431
240,000 2012 2013 2014 2015 2016 Gas Consumption (MMBtu) Supplied by GMB Year
Figure 15: LPG Consumption in the Peninsula
250,000 247,855 200,000 240,649 223,027 219,067 205,912 150,000 Industry Commercial 100,000 Residential 59,282 54,009 55,297 51,042 49,098 50,000 510 275 0 0 0 0 2012 2013 2014 2015 2016 Gas Consumption (MMBtu) Supplied by GMB Year
Figure 16: LPG Consumption in the Peninsula by Sector PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
24
2.0 PIPED GAS SUPPLY AND CONSUMPTION
25,000
20,000
15,000 Industry Commercial 10,000 Residential
5,000 0 1,170 21,058 0 1,204 22,480 0 1,195 22,985 0 1,287 23,175 0 1,325 22,959
0 2012 2013 2014 2015 2016 Number of LPG Users, Supplied by GMB Year
Figure 17: Number of LPG Users in the Peninsula
80 71.91 71.91 71.91 71.91 71.91 70 71.62 71.62 71.62 71.62 71.62 60
50 Steel 40 Polyethylene
30 Total
20
10 0.29 0.29 0.29 0.29 0.29 0 2012 2013 2014 2015 2016 LPG Pipeline Length (km) Operated by GMB Year
Figure 18: Length of LPG Piping System in the Peninsula 3.0 SUPPLY RELIABILITY AND SERVICE QUALITY PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
26
GAS MALAYSIA BERHAD (GMB) PERFORMANCE INDICATORS
0.8000
0.7000 0.5812
0.6000 0.7489
0.5000
0.4000
0.3000 0.1480 0.1492
0.2000 0.0874
0.1000
0.0000 2012 2013 2014 2015 2016 SAIDI (Minutes/Customer/Year) Year
Figure 19: GMB’S System Average Interruption Duration Index (SAIDI)
0.0030
0.0025 0.0029 0.0020 0.0022
0.0015 0.0021
0.0010 0.0016
0.0005 0.0010
0.0000 2012 2013 2014 2015 2016 SAIFI (Disruption/Customer/Year) Year
Figure 20: GMB’S System Average Interruption Frequency Index (SAIFI)
*Note* SAIDI and SAIFI lower readings indicate better performance. PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
27
600.00
500.00 575.23
400.00 260.90 300.00
200.00 66.83 70.71 54.05 100.00
0.00 2012 2013 2014 2015 2016 CAIDI (Minutes/Disruption) Year
Figure 21: GMB’S Customer Average Interruption Duration Index (CAIDI)
6.0000 4.9512 5.0000 4.0171 5.4379 3.9115
4.0000 3.6000 Leakage from the gas pipeline for 3.0000 every 1000 km 3.7392
2.0000 Leakage at stations and consumer 2.4659 0.9000 premises for
1.0000 2.0632 every 1000 1.9219 customers
0.0000 2012 2013 2014 2015 2016 Leakage Index Year Figure 22: GMB’s Pipeline Leakage Index
*Note* CAIDI and Pipeline Leakage Index lower readings indicate better performance. PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
28
GAS SUPPLY INTERRUPTIONS AND GAS LEAKAGES AT GMB’S FACILITIES
20
18
16
14
12 Natural Gas 10 LPG 8 Total 6
4 2 0 2 0 18 18 12 7 19 2
0 Industry Commercial Residential Number of Gas Supply Interruptions Types of Installations
Figure 23: Number of Gas Supply Interruptions in 2016
100
90
80
70
60 Natural Gas 50 LPG 40 Total 14 1 15 4 20 24 22 71 93 30
20
10
0 Industry Commercial Residential Number of Gas Leakages Types of Installations Figure 24: Number of Gas Leakages in 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
29
GAS MALAYSIA BERHAD (GMB) CLIENT’S CHARTER PERFORMANCE
PERCENTAGE COMPLIED CLIENT’S COMPLAINTS OF ITEM TO CLIENT’S CHARTER RECEIVED COMPLIANCE CHARTER (%)
WRITTEN 5 working 5 3 60 COMPLAINT days after the complaint is received
COMPLAINT & 24 hours after 3 3 100 INQUIRY VIA THE the call is made TELEPHONE
Table 9: Complaints
PERCENTAGE COMPLIED CLIENT’S COMPLAINTS OF ITEM TO CLIENT’S CHARTER RECEIVED COMPLIANCE CHARTER (%)
BILL ACCURACY 5 working days 0 NA NA
Table 10: Bill Payment a) DEPOSIT
PERCENTAGE NO. OF COMPLIED REFUND CLIENT’S OF CUSTOMER SERVICE TO CLIENT’S TYPE CHARTER COMPLIANCE TERMINATION CHARTER (%)
DEPOSIT Industry Returned 12 3 25 within 1 month after service termination
Commercial Returned 323 49 15 within 1 month after service termination
Residential Returned within 1,109 1,048 95 2 months after service termination
Table 11: Refund PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
30
b) BANK GUARANTEE
PERCENTAGE COMPLIED CLIENT’S NO. OF BANK OF REFUND TYPE TO CLIENT’S CHARTER GUARANTEE COMPLIANCE CHARTER (%)
BANK GUARANTEE To be released 8 3 38 within 1 month after service termination
Table 11: Refund (cont’d)
PERCENTAGE COMPLIED CLIENT’S NO. OF CALLS OF ITEM TO CLIENT’S CHARTER RECEIVED COMPLIANCE CHARTER (%)
EMERGENCY To send an 522 522 100 RESPONSE emergency response team within 90 minutes after a call is received
Table 12: Emergency Response
PERCENTAGE NO. OF COMPLIED CLIENT’S OF ITEM PERMITS TO CLIENT’S CHARTER COMPLIANCE ISSUED CHARTER (%)
THIRD PARTY Written notice 10,976 10,976 100 SUPERVISION at least 3 days before commencement of work
Table 13: Third Party Supervision PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
31
NO. OF PERCENTAGE REQUESTS COMPLIED CLIENT’S OF ITEM FOR PIPELINE TO CLIENT’S CHARTER COMPLIANCE LOCATION CHARTER (%) INFORMATION
IDENTIFICATION 4 days after 760 760 100 OF GAS PIPELINE application is LOCATION received
Table 14: Identification of Gas Pipeline Location
PERCENTAGE NO. OF COMPLIED CLIENT’S OF ITEM PLANNED TO CLIENT’S CHARTER COMPLIANCE DISRUPTIONS CHARTER (%)
PLANNED Customer will 2 2 100 DISRUPTIONS be notified at least 48 hours before disruption begins
Table 15: Planned Disruptions
PERCENTAGE NO. OF GAS COMPLIED CLIENT’S OF ITEM METERS TO CLIENT’S CHARTER COMPLIANCE CHANGED CHARTER (%)
REPLACEMENT OF Gas meter will 64 64 100 GAS METERS be replaced 3 days after completion of the investigation
Table 16: Replacement of Gas Meters PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
32
SABAH ENERGY CORPORATION (SEC) CLIENT’S CHARTER PERFORMANCE
PERCENTAGE COMPLIED CLIENT’S COMPLAINTS OF ITEM TO CLIENT’S CHARTER RECEIVED COMPLIANCE CHARTER (%)
WRITTEN 5 working 0 NA NA COMPLAINT days after the complaint is received
COMPLAINT & 24 hours after 23 9 39 INQUIRY VIA THE the call is made TELEPHONE
Table 17: Complaints
PERCENTAGE COMPLIED CLIENT’S COMPLAINTS OF ITEM TO CLIENT’S CHARTER RECEIVED COMPLIANCE CHARTER (%)
BILL ACCURACY 5 working days 0 NA NA
Table 18: Bill Payment
PERCENTAGE NO. OF COMPLIED REFUND CLIENT’S OF CUSTOMER SERVICE TO CLIENT’S TYPE CHARTER COMPLIANCE TERMINATIONS CHARTER (%)
DEPOSIT Industry Returned 0 NA NA within 1 month after service termination
Table 19: Deposit Refund PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
33
PERCENTAGE COMPLIED CLIENT’S NO. OF CALLS OF ITEM TO CLIENT’S CHARTER RECEIVED COMPLIANCE CHARTER (%)
EMERGENCY To send an 0 NA NA RESPONSE emergency response team within 45 minutes after a call is received
Table 20: Emergency Response
PERCENTAGE NO. OF COMPLIED CLIENT’S OF ITEM PERMITS TO CLIENT’S CHARTER COMPLIANCE ISSUED CHARTER (%)
THIRD PARTY Written notice 0 NA NA SUPERVISION at least 4 days before commencement of work
Table 21: Third Party Supervision
NO. OF PERCENTAGE REQUESTS COMPLIED CLIENT’S OF ITEM FOR PIPELINE TO CLIENT’S CHARTER COMPLIANCE LOCATION CHARTER (%) INFORMATION
IDENTIFICATION 4 days after 0 NA NA OF GAS PIPELINE application is LOCATION received
Table 22: Identification of Gas Pipeline Location PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
34
PERCENTAGE NO. OF COMPLIED CLIENT’S OF ITEM PLANNED TO CLIENT’S CHARTER COMPLIANCE DISRUPTIONS CHARTER (%)
PLANNED Customer will 2 2 100 DISRUPTIONS be notified at least 48 hours before disruption begins
Table 23: Planned Disruptions
PERCENTAGE NO. OF GAS COMPLIED CLIENT’S OF ITEM METERS TO CLIENT’S CHARTER COMPLIANCE CHANGED CHARTER (%)
REPLACEMENT OF Gas meter will 1 1 100 GAS METERS be replaced three (3) days after completion of the investigation
Table 24: Replacement of Gas Meter 4.0 NATURAL GAS TARIFF AND LPG PRICES PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
36
NATURAL GAS PRICES TO GAS UTILITY LICENSEE IN THE PENINSULA
50.00 Regulated Price
38.20 LNG Indexed Price 40.00 35.25 33.12 32.50 30.35 29.27 30.28 30.00 26.71 25.83 26.49 23.31 23.98
20.00 21.55 21.55 21.55 21.55 21.55 21.55 20.05 20.05 20.05 20.05 20.05 20.05
10.00
0.00 Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Price (RM/MMBtu) Month
Figure 25: Natural Gas Prices to Gas Utility Licensee in the Peninsula for the Year 2016
NATURAL GAS TARIFF BY CATEGORY IN THE PENINSULA
Range of Gas Tariff (RM/MMBTu) Tariff User Category Consumption Category Jan 2016 – Jun Jul 2016 – Dec (MMBtu) 2016 2016
A Domestic User 0 19.52 19.52
B Commercial 0-600 23.78 25.20
C Commercial 601-5,000 23.90 25.33
D Industrial 5,001-50,000 24.14 25.58
E Industrial 50,001-200,000 25.19 26.69
F Industrial 200,001-750,000 25.19 26.69
L Industrial 750,000 & above 26.03 27.58
Average (RM/MMBtu) 25.53 27.05
Table 25: Natural Gas Tariff in the Peninsula for the Year 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
37
LIQUEFIED PETROLEUM GAS (LPG) PRICES IN THE PENINSULA
5.00 4.42 Low Cost Medium Cost High Cost 4.50 4.25 Residential Residential Residential 3.93 3.84 3.85 3.76 3.81 3.80 3.78 3.70 4.00 4.42 3.66 3.62 4.25 3.50 3.93 3.85 3.76 3.81 3.84 3.80 3.78 3.66 3.62 3.70 3.00
2.50 1.90 1.90 1.90 1.90 1.90 1.90 1.90 1.90 1.90 1.90 1.90 1.90 2.00
1.50
1.00
0.50
0.00 Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec LPG Price (RM/kg) Month
Figure 26: LPG Prices in the Peninsula for the Year 2016
NATURAL GAS PRICES IN SABAH AND LABUAN
Prices of natural gas supplied in Sabah and Labuan are based on the Gas Sales and Purchase Agreement signed by the licensee (SEC) and the users according to Section 18 of the Gas Supply Act 1993.
5.0 FINANCIAL PERFORMANCE OF GAS UTILITY LICENSEE IN THE PENINSULA PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
40
Return on Sales 2.94%
Return on Fixed Asset 10.49%
Return on Equity 11.74%
Table 26: Key Financial Ratios* (%) for the year 2016
*Note* SAIDI and SAIFI lower readings indicate better performance. 6.0 GAS LICENSEES PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
42
GAS UTILITY LICENCE (GUL)
Type of Gas Licensee Effective Date Validity
Natural Gas GMB 1 September 1998 30 Years
LPG GMB 15 December 2000 20 Years
Natural Gas SEC 1 September 1998 30 Years
Table 27: List of Licensees
PRIVATE GAS LICENCE (PGL)
1,500
1,300 1,346 1,100 1,088 1,111 Renewal 1,015 900 988 916 New 700 775 Total 672 500 626 640
300 416 430 375 362 336 0 2012 2013 2014 2015 2016 No. of PGL Issued Year
Figure 27: Number of Private Gas Licenses from 2012-2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
43
189, Educational Institutions 14% 294, Restaurants 22% 264, Resorts / Clubs 83, 19% 6% Hotels
184, Hospitals 14% 160, 172, Shopping Complexes 12% 13% Others
Figure 28: Number of Private Gas Licenses by User Category in 2016
7.0 GAS RETICULATION SYSTEM APPROVALS PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
46
APPROVAL TO INSTALL (ATI)
1,400 1,358 1,255 1,243 1,200 1,088 1,052 1,000 1,168
1,046 1,007 ATI Issued NG 800 941 906 ATI Issued LPG 600 ATI Issued Total 400 236 209 190 200 146 147
0 2012 2013 2014 2015 2016 Number of ATI Issued Year
Figure 29: Approval to Install (ATI) Issued from 2012 – 2016
79, 6%
14, 1% Commercial
Residential
Industry 1,150, 93%
Figure 30: Approval to Install (ATI) Issued based on Locations of Installation in 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
47
APPROVAL TO OPERATE (ATO)
1,200 1,076 1,033 995 1,000 882 813 800 883 837 847 ATI Issued NG 600 711 691 ATI Issued LPG
400 ATI Issued Total
186 193 191 200 158 102
0 2012 2013 2014 2015 2016 Number of ATO Issued Year
Figure 31: Approval to Operate (ATO) Issued from 2012 – 2016
50, 6%
9, 1% Commercial
Residential
Industry 823, 93%
Figure 32: Approval to Operate (ATO) Issued based on Locations of Installation in 2016
8.0 GAS FITTING, GAS APPLIANCE AND GAS EQUIPMENT APPROVALS PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
50
70
60
50 Approval to Assemble, 40 Manufacture Gas Fittings, Gas Appliances 30 or Gas Equipment Approval to Import 2 2 6 0 4 27 11 56 15 59 Gas Fittings, 20 Gas Appliances or Gas Equipment 10
0 2012 2013 2014 2015 2016 Number of Approvals Issued Year
Figure 41: Approvals to Assemble, Manufacture or Import Gas Fittings, Gas Appliances and Gas Equipment from 2012-2016
350
300
250
200
150
100 43 27 37 287 307 50
0 2012 2013 2014 2015 2016 Number of Approvals Issued Year
Figure 42: Approvals Issued for Gas Fittings, Gas Appliances and Gas Equipment from 2012 – 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
51
15, 5%
45, 15% Gas Fittings
Gas Equipment
Gas Appliances 246, 80%
Figure 43: Approvals Issued According to Gas Equipment, Gas Appliances and Fittings in 2016
14
12
10
8
6
4 1 13 2
0 Polyethylene Fittings Flexible Rubber Hose Number of Approvals Issued Type of Gas Fitting
Figure 44: Approvals Issued in the Gas Fitting Category in 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
52
70 Gas Cock 60 Gas Detector
Gas Filters 50 Gas Heat Pump
40 Gas Meter
Gas Regulator 30 Gas Tap
20 Pressure Gauge 2 6 3 2 8 5 37 63 61 61 Valve 10 Miscellaneous
0 Number of Approvals Issued Type of Gas Equipment
Figure 45: Approvals Issued in the Gas Equipment Category in 2016
20 18 16 14 12 10 4 3 3 3 7 7 18 8 6 4 2 0 HOT WATER GAS COOKER GAS FRYER GAS GRILLER GAS HOB GAS RANGE GAS RICE COOKER SYSTEM Number of Approvals Issued Type of Gas Appliance
Figure 46: Approvals Issued in the Gas Appliances Category in 2016 9.0 GAS COMPETENCY PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
54
GAS CONTRACTORS
120
100
80
60 New 1 41 3 35 1 0 7 5 100 17 40 Renewal
20
0 Class A Class B Class C Class D Total Number of Registrations Gas Contractor Category Figure 47: Gas Contractor Registrations in 2016
No. Gas Contractors Audit Date
1. Astaraya Sdn. Bhd. 15 April 2016
2. Globegas Engineering Sdn. Bhd. 10 May 2016
3. Ezra Engineering & Trading 20 July 2016
4. Far East Gas Engineering 22 July 2016
5. Madrid Engineering Sdn. Bhd 23 August 2016
6. AIE Engineering (M) Sdn. Bhd. 9 September 2016
7. Ilham Warisan Jaya Enterprise Sdn. Bhd. 4 October 2016
8. Langsutra Sdn. Bhd. 10 October 2016
9. Alpha Flowtech Sdn. Bhd. 21 October 2016
10. I Drill Pipelines Constructions Sdn. Bhd. 4 November 2016
Table 28: Gas Contractor Facility Audits in 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
55
GAS COMPETENT PERSONS
1,000
900
800
700
600
500 83 295 246 186 170 980 400
300
200
100
0 Engineer Gas Class I Gas Class II Gas Class III Gas Total Filter
Number of Certification Issued Supervisor Filter Filter Gas Competent Person Category Figure 48: Gas Competent Person Certifications Issued from 1998-2016
350
300
250
200
New 0 24 2 96 1 0 28 0 53 3 326 150 125 Renewal 100
50
0 Engineer Gas Class I Gas Class II Gas Class III Gas Total
Number of Registrations Supervisor Filter Filter Filter Gas Competent Person Category Figure 49: Gas Competent Person Registrations in 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
56
Session 2012 2013 2014 2015 2016
Written exam 4 1 0 0 1
Interview 24 19 32 17 39
Table 29: Gas Competency Examination & Interview Sessions
Candidates 2012 2013 2014 2015 2016
Written exam 3 5 0 0 17
Interview 68 54 81 34 128
Table 30: Gas Competency Examination & Interview Candidates
Gas Effective Competency Non- Actions by the Energy No. Name Suspension Registration Compliance Commission date No.
Subregulation Suspension of certificate of Muhammad 86(6) Gas competency for 2 years under 25th August 1. Anas Bin JBE (PKG) 06 Supply Subregulation 86(3) Gas 2016 Marjunit Regulations Supply Regulations 1997. 1997.
Subregulation Suspension of certificate of Muhammad 86(6) Gas PKG-T- competency for 2 years under 25th August 2. Arif Bin Supply 1-B-04-2013 Subregulation 86(3) Gas 2016 Ismail Regulations Supply Regulations 1997. 1997.
Subregulation Suspension of certificate of Ahmad 86(6) Gas JBE(JGGI) competency for 2 years under 25th August 3. Bakri Bin Supply 145 Subregulation 86(3) Gas 2016 Othman Regulations Supply Regulations 1997. 1997.
Subregulation Suspension of certificate of 86(6) Gas Samsuddin JGG-T- competency for 9 months 25th August 4. Supply Bin Md Taib 2-C-04-2012 under Subregulation 86(3) 2016 Regulations Gas Supply Regulations 1997. 1997.
Subregulation Mohd Suspension of certificate of 86(6) Gas Mahazam JGG-T- competency for 9 months 25th August 5. Supply Bin Mohd 3-C-25-2012 under Subregulation 86(3) 2016 Regulations Zain Gas Supply Regulations 1997. 1997.
Table 31: List of Gas Competent Persons Suspended by the Energy Commission in 2016 10.0 GAS TRAINING INSTITUTIONS PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
58
Name & Address of Study Contact Information Course Offered Institution Mode
INSTITUT KEMAHIRAN MARA (IKM) Tel : 07-2370001 / 07-2361129 Jalan Teroka Off Jalan Datin Full Fax: 07-2364289 i. Gas Fitter Class I Halimah, Time Website: www.ikm.edu.my/jb Karung Berkunci 848, 80990 Johor Bharu, Johor.
UTM MPRC INSTITUTE FOR OIL i. Gas Engineer/ & GAS Tel : 07-5535653 Supervisor Block N29A, Lengkuk Suria, Fax: 07-5545667 ii. Gas Fitter Class I Part Faculty of Petroleum and Website: http://www.utm.my/ iii. Gas Fitter Class Time Renewable Energy Engineering, mprc/ II Universiti Teknologi Malaysia, iv. Gas Fitter Class 81310 UTM Johor Bahru, Johor. III
KOLEJ ANTARABANGSA TEKNOLOGI & PROFESIONAL Tel: 04-9779177 (KATPM) PERLIS Fax: 04-9771200 Full i. Class III Gas Fitter Peti Surat 40,Km 5, Website: www.katp.edu.my Time Jalan Padang Besar, 01000 Kangar, Perlis
Table 32: Accredited Gas Institutions
No. Gas Institution Audit Date
1. Institut Kemahiran MARA (IKM) 24 September 2016
2. UTM-MPRC Institute for Oil & Gas 25 September 2016
Table 33: Gas Institution Facility Audits in 2016 11.0 GAS SAFETY AUDITS PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
60
54, 24%
Approval to Install (ATI)
Approval to Operate (ATO) 167, 76%
Figure 50: Inspections conducted for the issuance of Approval to Install (ATI) & Approval to Operate (ATO)
20 MID VALLEY MEGAMALL
23 AEON MALL SEREMBAN 2
26 IMAGO SHOPPING MAL
62 SURIA KLCC
14 DPULZE SHOPPING CENTRE
26 SETAPAK CENTRAL MALL
25 AEON MALL AU2
0 10 20 30 40 50 60 70 Main Premises Number of Inspected Gas Outlets
Figure 51: Gas Safety Taskforce Inspections Conducted at Shopping Malls Throughout the Peninsular and Sabah PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
61
100.0
80.0
60.0
40.0
20.0 85.5 97.3 33.2 62.5
0.0 Installation Installation ON-OFF Label Pilot Flame of of on Operating Pressure Percentage of Compliance Gas Detector Solenoid Valve Gas Appliances Reduced to 0.5psi Gas Safety Measures
Figure 54: Percentage of Compliance to the Gas Safety Measures in 2016
1,200
1,000
800
600
400
200 972 19 50 25 2 3
0 License Notices on First Notice Second Stop Work Time Extension Renewal Gas Piped or Audit Notice Order on Rerification Number of Notices Sent Reminder Registration Comments Works Type of Notices Sent
Figure 55: Notices, Reminders or Stop Work Order Sent to Existing Gas Installations
12.0 NEW GUIDELINES OR CIRCULARS ISSUED IN 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
64
No. Reference Number Title Objective
To ensure that welding Non destructive test (NDT) works on gas piping requirement for welding are done according to 1 ST(IP/JG/P)16/2/3(52) works on gas piping sized 4 approved standards and do inch and above. not pose any danger to the public.
To assist gas contractors Guidelines on the and gas competent Implementation of Periodic 2 NA persons when conducting Inspections and Leak Tests periodic inspections on for Gas Piping System existing gas piping system.
Table 34: New Guidelines or Circulars Issued in 2016 13.0 GAS ACCIDENTS PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
66
9
8
7
6
5
4
3
2
1
0 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Number of Reported Accident Year Figure 57: Number of Gas Accidents that were Reported to the Energy Commission from 2002 to 2016
14
12
10
8
6
4 10 13 5 1 1 2 2
0 Poor Third Party Negligence By Poor Poor Other Maintenance Works Near Gas Operating Workmanship Number of Accidents Gas Pipeline Contractors Procedure Causes of Gas Accident
Figure 58: Causes of Gas Accidents From 2002 to 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
67
12.0 NEW GUIDELINES OR CIRCULARS ISSUED IN 201 No. Location Date Approximate Time
Shopping mall in Kuala Lumpur 1 • Grill & bar restaurant 5th April 2016 9.45 AM • Fast food outlet
2 Apartment in Kuala Lumpur 8th December 2016 4.15 PM
Table 35: List of Gas Accidents Reported to the Energy Commission in 2016
SUMMARY OF GAS ACCIDENTS IN 2016
Gas Accidents at a Shopping Mall in Kuala Lumpur
Date & Time 5th April 2016 at approximately 9.45 am
Number of Victim 9
Gender 5 Males and 4 Females
i. 5 food & beverages outlet crews ii. 1 fast food outlet crew Victim’s Occupation iii. 2 maintenance crews of the shopping mall iv. 1 gas competent person
i. Food & beverages outlet restaurant Locations of Accidents ii. Fast food outlet
Type of gas installation Gas piping droppers before the gas meters.
Shopping mall maintenance crews were carrying out recommissioning works on the after-gas meter piping due to the installation of main bypass valves on the main piping Summary of the Accident system. Unfortunately, during the recommissioning process, two separate explosions occurred at two outlets injuring 9 people.
i. Failure to effectively implement permit-to-work system. Cause of Accident ii. Unsafe practices during recommissioning
Action taken by the Commission under the Gas Suspension and Cancellation of Certificates of Competency Supply Act 1993 & Gas under Subregulation 86(6) Gas Supply Regulations 1997. Supply Regulations 1997
Table 36: Case Summary PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
68
12.0 NEW GUIDELINES OR CIRCULARS ISSUED IN 2016
2nd stage regulator Vaporiser
ARAS LG 1st stage regulator MAKAN PLACE LG001- LG084- LG008 LG078
LG 0059-LG 0060 LG 0061-LG 0069 LG 0070-LG 0077 LG 0009-LG 0017 underground tank 2x20kL
BOOKSTORE Tenant LG 057-LG 053 LG 052-LG 043A LG 053-LG 035 6 LG 34 LG 33 LG 32 LG 31 LG 30
Hypermarket
Petunjuk: LG 33-34 Paip penaik (Riser) Lokasi kejadian Paip gas utama Letupan Gas Paip gas dalaman
Figure 59: Gas Piping Layout for Fast Food Outlet
GE- 11B & 12 ARAS G Lokasi kejadian Letupan Gas
Hotel MENARA
Shop Shop
STORE
9 Shop Supermarket Department Store Shop Hotel
Petunjuk: Paip penaik (Riser) Paip gas utama Paip gas dalaman
Figure 60: Gas Piping Layout for Food and Beverage Outlet Restaurant PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
69
Gas Accident at an Apartment Complex in Kuala Lumpur
Date & Time 8th December 2016 at approximately 4.15 pm
Number of Victim 1
Gender Male
Victim’s Occupation Maintenance technician
Gas meter riser room located at 5th floor of an apartment Locations of Accidents complex in Kuala Lumpur
Type of gas installation After gas meter piping.
Maintenance technicians were carrying out nitrogen purging work due to blockage in the piping. Unfortunately, during Summary of the Accident the purging process, an explosion occurred in the riser room where the gas meter is located injuring one technician who was manning the valve.
Cause of Accident Still under investigation
Action taken by the Commission under the Gas Still under investigation Supply Act 1993 & Gas Supply Regulations 1997
Table 37: Case Summary
Pipe size = ¾ inch, Length of pipe ≈ 40 m
The explosion occurred during the purging process
GM
GAS METER GAS VALVE
Gas meter riser room House unit
Figure 65: Schematic diagram of the piping at an apartment complex in Kuala Lumpur
14.0 GAS UTILITY LICENSEES CONTACT INFORMATION PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
72
GAS MALAYSIA BERHAD
HEADQUARTERS
Address: No. 5, Jalan Serendah 26/17, OCC Hotline : 1-800-88-9119 or 1-800-5656 Seksyen 26, Peti Surat 7901, 40732 Shah Alam, Selangor. OCC Email : [email protected] Tel : 03 5192 3000 OCC = Operations Control Centre Fax : 03 5192 6766 Website : www.gasmalaysia.com
REGIONAL OFFICE
SOUTH EAST NORTH PLO 343, Jalan EmasTiga, Lot 104, No. 27, Jalan Todak 4, Pusat Bandar Kawasan Perindustrian Pasir Gudang, Gebeng Industrial Area, Seberang Jaya, 81700 Pasir Gudang, 26080 Kuantan, 13700 Seberang Jaya, Johor. Pahang. Pulau Pinang.
Tel : 07 252 2314 Tel : 09 583 6340 Tel : 04 398 1727 / 1757 Fax : 07 252 2561 Fax : 09 583 6339 Fax : 04 398 2636
DISTRICT OFFICE
SELANGOR, Bangi SELANGOR, Shah Alam PERAK, Seri Manjung No. 30, Jalan 4/12B, No. 1, Jalan 13/15, 9 PSN PM7, 43650 Bandar Baru Bangi, Sekyen 13, 40000 Pusat Bandar Seri Manjung, Selangor. Shah Alam, Selangor. 32040 Seri Manjung, Perak.
Tel : 03 8922 1191/ 1192 Tel : 03 5511 9914 Tel : 04 976 8400 Fax : 03 8922 1190 Fax : 03 5511 9912 Fax : 04 976 0625
KUALA LUMPUR, Jalan Gurney WP PUTRAJAYA, Putrajaya NEGERI SEMBILAN, Senawang No. 20, Jalan Gurney, No. 1, Jalan P9 B/1, No. 34, Jalan Bunga Raya 9, 54100 Kuala Lumpur. Precinct 9, Pusat Perniagaan Senawang, 62250 Putrajaya. Taman Tasik Jaya, Tel : 03 9206 7800 70400 Seremban, Fax : 03 9287 4282 Tel : 03 8888 5264 /5224 Negeri Sembilan. Fax : 03 8888 3990 Tel : 06 678 1995/5348 Fax : 06 678 6937
JOHOR, Kluang No. 9, Jalan 53B, Taman Kluang Barat 86000 Kluang, Johor.
Tel : 07 771 2105 Fax : 07 777 2108 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
73
SABAH ENERGY CORPORATION SDN. BHD.
HEADQUARTERS
Address: 1st, 2nd & 3rd Floors, Wisma Bandaraya, Jalan Mesjid Lama, Locked Bag No. 2, 88990 Kota Kinabalu, Sabah.
Tel : 088 311290 / 299 Fax : 088 311361 Website : www.sabahenergycorp.com
REGIONAL OFFICE
LABUAN UNIT Saguking Warehouse D8, P. O. Box 80244, 87012 Labuan, Wilayah Persekutuan.
Tel : 087 418 060 / 417 162 Fax : 087 413 877
PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016
75
15.0 ENERGY COMMISSION CONTACT INFORMATION HEADQUARTERS
SURUHANJAYA TENAGA No. 12, Jalan Tun Hussein, Precinct 2, 62100, Putrajaya.
GPS Coordinate : 2.919175, 101.688459 Toll Free No : 1-800-2222-78 (ST) Phone : (603) 8870 8500 Fax : (603) 8888 8637 Web : www.st.gov.my
REGIONAL OFFICES
Address Phone No.& Fax
SELANGOR, KUALA LUMPUR & PUTRAJAYA Tingkat 10, Menara PKNS Tel : 03 - 7955 8930 No. 17, Jalan Yong Shook Lin Fax : 03 - 7955 8939 46050 Petaling Jaya, Selangor
NEGERI SEMBILAN & MELAKA Tingkat 4, Wisma Perkeso, Tel : 06 - 231 9594 Jalan Persekutuan, MITC, Fax : 06 - 231 9620 75450 Ayer Keroh, Melaka.
JOHOR Suite 18A, Aras 18 Tel : 07 - 224 8861 Menara ANSAR 65 Fax : 07 - 224 9410 Jalan Trus 80000 Johor Bharu, Johor
PULAU PINANG, KEDAH & PERLIS Tingkat 10, Bangunan KWSP, Tel : 04 - 398 8255 13700 Seberang Jaya, Butterworth, Fax : 04 - 390 0255 Pulau Pinang. Address Phone No.& Fax
PERAK Tingkat 1, Bangunan KWSP, Tel : 05 - 253 5413 Jalan Greentown, Fax : 05 - 255 3525 30450 Ipoh, Perak.
KELANTAN & TERENGGANU Tingkat 6, Bangunan KWSP, Tel : 09 - 748 7390 Jalan Padang Garong, Fax : 09 - 744 5498 15000 Kota Bharu, Kelantan.
PAHANG Tingkat 7, Kompleks Teruntum, Tel : 09 - 514 2803 Jalan Mahkota, Fax : 09 - 514 2804 25000 Kuantan, Pahang.
PANTAI BARAT NEGERI SABAH Tingkat 7, Bangunan BSN, Tel : 088 - 232 447 Jalan Kemajuan, Fax : 088 - 232 444 88000 Kota Kinabalu, Sabah.
PANTAI TIMUR NEGERI SABAH Tingkat 3, Wisma Sabah KM12, Tel : 089 - 666 695 W.D.T. No. 25, Fax : 089 - 660 279 90500 Sandakan, Sabah. NOTES
SURUHANJAYA TENAGA (ENERGY COMMISSION) No. 12, Jalan Tun Hussein, Precinct 2, 62100 Putrajaya, Malaysia. Tel : 603 8870 8500 Fax : 603 8888 8637 Toll Free Number: 1-800-2222-78 (ST)
www.st.gov.my
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