RESOURCES: PHONETIC

A Alpha The NATO phonetic alphabet listed here is more formally known as the Bravo International Radiotelephony Spelling Alphabet. It is the most widely used Charlie spelling alphabet in use around the world today.

D Delta Though often called "phonetic ", spelling alphabets have no Echo connection to systems like the International Phonetic Foxtrot Alphabet. Instead, the NATO alphabet assigns code words to the letters of the Golf acrophonically (Alpha for A, Bravo for B, etc.) so that critical Hotel combinations of letters (and numbers) can be pronounced and understood by those who transmit and receive voice messages by radio or telephone I India regardless of their native . Juliet Kilo The paramount reason is to ensure intelligibility of voice signals either over Lima radio links, or when in use over the telephone. Mike In telesales, this alphabet can be used everyday when confirming order details, November or address and contact information with prospects and clients. It can also be Oscar used very effectively when leaving voicemails, too (TIP: always be sure to P Papa repeat your telephone number when leaving it on a voicemail). Quebec Romeo The pronunciation of the words in the alphabet as well as numbers, when Sierra required, may vary according to the language habits of the speakers. However, it can easily be seen (and heard!) that using the phonetic alphabet has massive Tango impact when speaking on the telephone. U Uniform Victor You can print this page out, and use it daily, or simply make a note of the list Whiskey to the left in a size that is good for you - perhaps even sticking it to your X-Ray telephone, or the side of the monitor, like a lot of other readers have.

Y Yankee We hope this free resource is useful for you. Zulu

WWW.TELESALESMAGIC.COM TELESALES TIPS, TACTICS & TECHNIQUES! Don’t forget Daily Telesales Tips on @telesalesmagic