RESOURCES: PHONETIC ALPHABET A Alpha The NATO phonetic alphabet listed here is more formally known as the B Bravo International Radiotelephony Spelling Alphabet. It is the most widely used C Charlie spelling alphabet in use around the world today. D Delta Though often called "phonetic alphabets", spelling alphabets have no E Echo connection to phonetic transcription systems like the International Phonetic F Foxtrot Alphabet. Instead, the NATO alphabet assigns code words to the letters of the G Golf English alphabet acrophonically (Alpha for A, Bravo for B, etc.) so that critical H Hotel combinations of letters (and numbers) can be pronounced and understood by those who transmit and receive voice messages by radio or telephone I India regardless of their native language. J Juliet K Kilo The paramount reason is to ensure intelligibility of voice signals either over L Lima radio links, or when in use over the telephone. M Mike In telesales, this alphabet can be used everyday when confirming order details, N November or address and contact information with prospects and clients. It can also be O Oscar used very effectively when leaving voicemails, too (TIP: always be sure to P Papa repeat your telephone number when leaving it on a voicemail). Q Quebec R Romeo The pronunciation of the words in the alphabet as well as numbers, when S Sierra required, may vary according to the language habits of the speakers. However, it can easily be seen (and heard!) that using the phonetic alphabet has massive T Tango impact when speaking on the telephone. U Uniform V Victor You can print this page out, and use it daily, or simply make a note of the list W Whiskey to the left in a size that is good for you - perhaps even sticking it to your X X-Ray telephone, or the side of the monitor, like a lot of other readers have. Y Yankee We hope this free resource is useful for you. Z Zulu WWW.TELESALESMAGIC.COM TELESALES TIPS, TACTICS & TECHNIQUES! Don’t forget Daily Telesales Tips on @telesalesmagic .