How to Deal with Crises, Cuts, & Conflict

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January/february 2010

THE MAGAZINE OF THE AMERICAN LIBRARY ASSOCIATION

Coping Mechanisms HOW TO DEAL WITH CRISES, CUTS, & CONFLICT

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GLOBALG L OBB AL HEADQUARTERS:HEADQD UARTERR S : PPROVO,ROVOO , UTAH – 8800-288-802000-288- 8 020 – wwww.sirsidynix.comw w.sirsi d ynn ixi x ..como m CONTENTS American Libraries | January/February 2010 Features midwinter meeting planner 79 welcome to new england Former vice president Al Gore, authors, advocacy, and youth media awards highlight the Boston agenda

95 where to eat in boston midwinter attendees won’t want for dining options By betsy clarke and jessica snow

Able in afghanistan 44 One woman’s fight to reform information access in a war-torn nation BY carol a. erickson

It’s the content, stupid 79 48 Librarians must help overcome resistance to research published online BY steven escar smith and holly mercer 44

embracing change for 52 continuous improvement In a period of transition, libraries must redevelop their services to create loyal customers BY peter hernon and ellen altman 98 ringing out for literacy 56 A bellwether program celebrates new readers BY judith gibbons 58

LEAD Story 40 How to thrive by design in tough times A low-cost library makeover can turn newbie visitors into hardcore patrons BY lisa rosenblum Cover design by Taína Lagodzinski CONTENTS American Libraries | January/February 2010 | Volume 41 #1&2 | ISSN 0002-9769

Departments 5 ala.org

Information Technology 52 30 tech trends 33 dispatches from the field Digital Renewal by tom peters 34 internet Librarian info the Woods By Joseph Janes 35 in Practice brand Perception 2.0 by Meredith Farkas

People 100 Currents

Updates and Trends Professional Development 10 ala 102 youth Matters some of My Favorite Reads 16 perspectives By Jennifer Burek Pierce 29 newsmaker: Wesley Adamczyk 103 next steps NEW inspiration, Seattle-style By brian mathews Special Report 104 librarian’s Library charleston on My Mind By Mary Ellen Quinn 38 year in review 105 rousing Reads Gold in the Stacks By Bill Ott 48 106 solutions and Services Opinion and Commentary 4 from the editor resolutions and Rollouts By Leonard Kniffel 6 president’s Message crisis in Colton Libraries By camila alire 20 8 reader Forum Letters and Comments 36 public Perception advertisers | page How the World Sees Us 37 on My Mind B & H Publishing Group | 83 OCLC | cover 3 Big Cozy Books | 26 SirsiDynix | cover 2 The Faces of Circulation By Toccara porter Brodart | 7 The Library Corporation | 112 will’s World EBSCO | 43 cover 4 By Will Manley E-Image | 3 That’s News to Me Esquitino | 57 Geico | 42 events H. W. Wilson | insert American Library Association 60 ala annual conference Innovative Interfaces | 19 American Libraries | 28 Kingsley | 15 Booklist | 59 advance registration Library of Congress | 12 Conference Services | 60–78 Northern Micrographics| 23 Development Office | 88–94 Jobs Recorded Books | 99 Graphics | 87 University of Oklahoma Membership | 25 108 Career Leads from joblist Libraries | 21 Office for Library Advocacy | 81 your #1 Source for Job Openings Making The Most Of Your Investment In Microforms

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http://www.e-imagedata.com 340 Grant St. Hartford, WI 53027 Ph 800-251-2261 Fax 262-673-3496 4 american libraries | january/february 2010 .org, nowcommentenabled. americanlibrariesmagazine Visit ournewwebsiteat FROM THE EDITOR |Masthead your choiceswould bewithavisittoamericanlibrariesmagazine.org. a look at the top 10 library stories of 2009 (p. 38), then let us know what search from their vantage point at Texas A&M University (p. 48). Last, take bons (p.56),andStevenEscar Smith andHolly Mercer defend onlinere- More inspirationcan befound in“RingingOutfor Literacy”byJudith Gib- bring libraries to remote areas of Afghanistan during a time of war (p. 44). story aboutoctogenarianNancy Hatch Dupreeandherdetermination to hometown budget woes seem mild by comparison, read Carol Erickson’s in communities,schools,andacademiaeverywhereAmerica. contributions of librariestoeducationandimprovingthequalityof life .org. Bothsitesarelookingfor storiesandtestimonyabouttheessential advocacy atilovelibraries.organdawareness-raisingatyourlibrary visiting theAssociation’s twowebsites for thepublicandparticipatingin the countrycontinuestobestrong,andALAinvitesyouhelp itgrowby fighting cutsinlibraryservice(p.22).Publicsupport for librariesacross sit-in atCalifornia StateUniversity inFresno, wherecollegestudentsare tostayafloat(p.20),aswella the ColtonPublicLibraryanditsbattle and jump intotheconversation;welookforward tojoiningyouthere. newblogs,web-onlyspotlights—andgoahead joy theexpandedcontent, Pleasevisitthesiteanden- allthearticleswillbe comment-enabled. ed, of mostof the print magazine’s andasmanyof content, youhaverequest- staff comparedwiththeoldsite. We’ll nowbeableto offer HTMLversions Editor SeanFitzpatrick and offers clearbenefitstobothendusersand built in the open-source content management system Drupal by Associate time for ALA’s Midwinter Meeting in Boston (p. 79). The new site was service quality will be tied to rolling out a newly redesigned website in vice QualityfromPeter Hernon andEllenAltman(p.52),inLisa trons inanexcerptfromtheforthcoming ALAEditionstitleAssessingSer- promising thelong-termintegrityofourinstitutions”(p.16). County Douglas Library calls“strategiesforreininginexpenditureswithoutcom- Colorado’s of are LaRue James country what this in need to services going library of who us of advancement All the for resolve. work new with 2010 approach to me inspired C For aninspiringstudyinresolvethefaceof adversitythatmakes our Also inthisissuearereportsfromCalifornia ontheongoingsagaof For partof Libraries, theeffort American toreininexpensesandassess We canalsogainmorefooting inwhat’s reallyimportanttolibrarypa- Libraries thismonth,andjusttheactofreadingthemhas ing demands—isthefocusofseveralpiecesinAmerican oping withchange—especiallyshrinkingbudgetsandgrow- by Leonard Kniffel Resolutions and Rollouts

techniques thatstrivefor qualityservice. spotlighting creative library management (p. 103) that will spend the next year Steps,” anewcolumn byBrianMathews Tough Times” (p.40),and in“Next Rosenblum’s “How toThrivebyDesignin z Editorial policy:ALAPolicyManual,section10.2 Jim Teliha; CynthiaBischoff, interns LoriReed Paul Prentiss, A. Amber Pace, K. Andrew e-mail americanlibraries americanlibrariesmagazine.org 50 THE MAGAZINEOFAMERICNLIBRRY ASSOCIATION associate editors senior editors editor inchief online career classifiedads: JobLIST.ala.org local 312-944-6780•fax312-440-0901 extension plus 800-545-2433 free toll noncommercial educationalpurposes. ciation. St., Chicago,IL60611.©2010American LibraryAsso- I Printed inU.S.A.Periodicalspostagepaidat Chicago, (ALA). Association Library American the by yearly times American Libraries( published Perkins, 800-545-2433x4286. with 40%discountforfiveormore; contactCharisse Customer Service.Allowsixweeks.ingleissues$7.50, visit www.ala.org. Claimmissingissues:ALAMemberand 800-545-2433 x5108,e-mailmembership price forindividualsincludedinALAmembershipdues. U.S., Canada,andMexico;foreign: $80.Subscription Libraries andotherinstitutions:$70/year, 10 issues, subscribe free. online available issues 2003–2010 of PDFs searchable Lexis W.Wilson, ProQuest, from text full Available americanlibrariesmagazine.org. at index 1996–2010 indexed advertising. refuse to right the reserves ALA ment. Acceptance ofadvertisingdoesnotconstituteendorse- advertising salesmanager advertising representatives John chair advisory committee director JohnChrastka•[email protected] membership development M Manley,Meredith Farkas,JosephJanes,Will Brian columnists reprintsrights, permissions, joblist classifiedadvertising/adtraffic publishing technologydirector marketing andsalesdirector associate executivedirector publishing department production editors production director design andproduction , c/o c/o Libraries, Personal members:Sendaddress changestoA llinois, and additional mailing offices. PO offices. mailing additional and llinois, athews, E . Huron Huron . George M.Eberhart•[email protected] •x4212 M Sean F. Fitzpatrick•[email protected] •x4219 Beverly Goldberg • [email protected] • x4217 x4217 • [email protected] • Goldberg Beverly Pamela A. Goodes • [email protected] • x4218 x4218 • [email protected] • Goodes A. Pamela B aterials in this journal may be reproduced for for reproduced be may journal this in aterials S ill Ott, Jennifer andstrom, andstrom, Greg Landgraf•[email protected] •x4216 S M t., t., Leonard Kniffel •[email protected] •x4215 embership embership Gordon Flagg•[email protected] •x4213 N C exis, and and exis, hicago, hicago, ISSN S @ usan Franklin, Jill Grogg, Grogg, Jill Franklin, usan 0002-9769) is published 10 10 published is 0002-9769) ala.org I B L 60611 60611 L R urek Pierce, I nformation Access. Full-text Full-text Access. nformation ecords, ALA, 50 50 ALA, ecords, [email protected] •x5282 EBSC

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Taína Lagodzinski M Donald Chatham O Publishing, H. H. Publishing, O Mary JoBolduc, Jennifer Brinson @ C ary S S ala.org, or arlos Orellana Orellana arlos ignorelli, ignorelli, T Mary ackay Brian Searles M E E Troy Linker Katie Bane llen Quinn . Huron Huron . A merican merican S T

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5 ALA | President’s Message Crisis in Colton Libraries

Visible and organized grassroots advocacy works by Camila Alire

was traveling in Califor- deal with the recession by providing ed an opportunity to work on cutting nia when the November 12 job search strategy materials and costs while attempting to keep at announcement was made programming. “Many of the Colton least one library open. to close Colton Public residents who need these services, This is where grassroots advocacy ILibrary, which thankfully has don’t have computers at home to ap- needed to be organized and visible. since reopened (see page 20). ply for jobs,” she added. Colton residents, like thousands At the height of the crisis, I was The majority of the students that around the country, care about their able to meet with library board utilized the Homework Assistance libraries, and they advocated for President Pete Carrasco, Friends Center, funded by the California State them with their elected representa- Vice-President Library, were minori- tives. But they must continue to do Linda Tripp, and Residents ties; and most of the so. Advocacy for libraries is more Ruth Martinez, understood work-study student critical during these tough economic who had just been tutors provided by San times. laid off as manag- the need for Bernardino State Uni- er. The passion budget cuts, versity were minori- Spotlight on Spectrum that they displayed but their real ties as well. The center Ida Z. daRoza (2003 scholar), cata- was heartfelt even was extremely popular loging and Spanish services librar- though they were concern was how those and included a focus ian at San Mateo County (Calif.) still shell-shocked cuts were made. on helping parents Library system, is the 2009 recipi- by the interim city improve on ways to ent of the California Library Associ- manager’s decision. help their children with homework. ation’s Technical Services Interest This particular closure hits home Many of the library’s programs Group Award. with library topics that I feel strong- were literacy-related, including She is one of 18 contributors to ly about—diversity, literacy, and ad- Americorps volunteers who worked Staff Development Strategies That Work!; vocacy. with diverse adults to develop and Stories and Strategies from New Librar- The Colton library system is rela- expand their basic literacy skills, ians (Neal Schuman, 2008), edited by tively small, with two libraries and summer reading programs, and Georgie L. Donovan and Miguel A. the Homework Assistance Center library book clubs. Figueroa. daRoza also created a Tech- that serves 51,000 residents. More nical Services Interest Group on than 70% of the residents are mi- An overnight massacre Facebook and in Second Life. norities; hence my concern about Advocacy will play a big role in the Support Spectrum by making a deleting library services to diverse challenge to reopen library doors in tax-deductible contribution to the residents. Colton. On November 17 at the first ALA-Spectrum Scholarship Pro- It broke my heart to hear Marti- city council meeting after the deci- gram, 50 E. Huron St., Chicago, IL nez, a 20-year–plus library employ- sion was made, the crowd of com- 60611; send an e-mail message to ee, talk about how area residents munity residents was overflowing. the ALA Development Office at january/february 2010 were losing a lot—particularly They understood the need for budget [email protected]; or donate

| through the vast array of outreach cuts, but their real concern was how online at www.ala.org and click on

programming that serves its diverse those cuts were made. It was an give ALA. z community and varied age groups. overnight massacre. As library offi- She mentioned that the closure hap- cials told me, they were never given ALA President Camila Alire is dean emerita at the University of New Mexico in pened just as the library was busier the chance to make alternative bud- Albuquerque and Colorado State University in

american libraries than ever before, helping residents get cuts. They would have appreciat- Fort Collins. Visit camilaalire.com.

with the community community the with Public libraries libraries Public and other materials materials other and books the owning a essentially are in common. 8 american libraries | january/february 2010 endeavor socialistic Libraries, ReaderForum,50 E.Huron St.,Chicago,IL 60611-2795. be limitedto300words. [email protected]; fax312-440-0901; orAmerican The editorswelcomelettersaboutrecent contentsormatters of generalinterest. Letters should smart-ass andapedant,buttourge not green. socialistic islikesayingthecolorjade big government,buttosaytheyaren’t and run,theycertainlyaren’t partof most publiclibrariesare locallybased not socialism.Itcanbeargued thatas brought uptoclaimpubliclibrariesare interested toseewhatsophistriesare libraries ingeneral.I,atleast,wouldbe regarding publiclibraries—andmaybe major politicalfigures andpundits get theviews,officialandunofficial,of measure, socialismactuallyworks. are oneofthefewcaseswhere, inlarge socialistic endeavorwiththecommu- public librariesare essentiallya federal administration. ism” attheprograms ofthecurrent Republicans are nowshouting“social- government—and atwhatlevel—the considers appropriate activitiesof question ofwhateachcandidate discuss themuchmore important government sizetoavoidhaving As wellastheusualsmokescreen of Socialism Amongthetacks andCommentsLetters OPINION |ReaderForum I bringthisupnotjusttobea It behoovesAmericanLibrariesto The problem forlibrariansisthat because they some views hateful to even more libraries are Perhaps public common. materials in other the booksand nity owning truth wherever itmaylead,nortolerate people “are notafraidtofollowthe reason. According toThomasJefferson, position thattheyhavelostsightof have becomesopassionateabouttheir ment’s jobistobeonlyanumpire. the federalgovern- government andthat firm believerinlimited health care. Iama government control of with thecallfor have amajorconcern many peoplewho them. not inlockstepwith attack everythingandeveryonethatis ultra conservativesandliberalsto the road ofBigrother hasledboth government hasgonetoofartoward country overwhetherthefederal trying totakeaposition.” debate overhealthcare haseveryone Kniffel’s view(p.6)that“thenational agree withEditorinChiefLeonard to socialism(AL,Nov., p.12–13).I others wouldcompare publiclibraries I findittroubling thatJ.B.Postand standards. potential ofviolatinglocalcommunity issue ofinterlibraryloanhavingthe tors makeitanissue. some ofthemore extreme commenta- ALA togetaheadofthematterbefore It ismyopinionthattheseultras I amoneofthe The current ongoingfightinthis Atleastfornow, wecanavoidthe Paoli, Pennsylvania liberals will see that that see will liberals Hopefully, the ultra ultra the Hopefully, arguments never never arguments heated and positions extreme and conservatives solve anything. J. B.Post feelings andnothinggettingdone. solve anything.Itonlyleadstohurt positions andheatedarguments never and liberalswillseethatextreme to combatit.” any error, solongasreason isleftfree Morris (see.p.101). She,alongwiththe another great librarian,Ms.EffieLee My condolencesonthepassingof Another Great LeaderPasses heating andcooling. State are alsoconvertingtogeothermal Muncie, Indiana,andinot(N.Dak.) engineer saysBallStateUniversityin $573,000 issimilartoconventional ben saidtheup-front investmentof winter. last energy in 50% to College thought worthpromoting. college received somelocalnewsthatI A recent remodeling atmyson’s Green LibrariesWork ground last summer. last ground the into 230-feet wells geothermal W isconsin, included installing 30 30 installing included isconsin, Hopefully, theultraconservatives College President Karen Halbersle- T he newly renovated renovated newly he D exter exter geothermal, buttheir is amongthefirsttogo thing fortheplanet.” you’re doingtheright the knowledgethat you liveeverydaywith tial,” sheadded.“Plus, over timeissubstan- systems. “Thepayback chilled andhotwater L ibrary in in ibrary Northland College T Stephenville, Texas, hey saved 30% 30% saved hey Mark A.Blanchard Columbus,Ohio N Brian K.Rankin A orthland orthland shland, shland, estimated theannual costofcollege were incollege. we since changed have things that money, textbooks asequivalenttopizza she’s stillthinkingoftheprice of distasteful. be to naivety perceived found Ms.Imler’s chucklingovertheir but providers, textbook as role our library outofamisapprehension about remark aboutneedingpizzamoney. seeking textbooks,asidefrom aflip students mightcometothelibrary stop toconsiderthereasons that be troubling indeed.Notoncedoesshe is certainlywell-titled,butIfounditto “T Bonnie Imler’s OnMyindcolumn T sympathy. profession. contributions toourwonderful have leftyouwithisthelegacyoftheir heroes. But,whatEffieLee(and.J.) due thepassingofsuchtruelibrary has notbeenagoodyearforBCALA librarian. that Ihadstartedoutasachildren’s of children’s servicesandwasdelighted could, shequizzedmeonmysupport with somegreat tips.Andlikeonlyshe for ALApresident andprovided me supportive ofmeduringmycandidacy ALA AnnualinChicago.Morriswasso give—ALA HonoraryMembership. of themthehighesthonorwecan leadership thatALAbestowedonboth true leader. And,itwasbecauseoftheir what E.J.wastolibraryeducation—a the rest ofus. Association (BCALA)members,butfor Black CaucusoftheAmericanLibrary have beentruelegaciesnotonlyforthe late E.J.Josey(AL,Aug./Sept.,p.29), extbook Provider Confusion roublesome T In 2008,theWashington Post S Please acceptmyhumblest My heartgoesouttoallofyou.This Indeed, itwassogoodtoseeherat Morris wastochildren’s services ure, some students come to the the to come students some ure, I would like to let her know know her let to like would extbooks” (Nov., p.35) ALA President Camila Alire I I f @ foolish astothinkwemighthelpthem. rather thanlaughatthemforbeingso as well as students) about these issues, industry by informing our users (faculty effect change in the textbook publishing publishers themselves. applying thesamecriticismto the seller”without students “atthemercy of options asputting aspersions onthese Imler wouldcast I can’t believethatMs. sellers mightnotbeideal, services anddiscount online bookrental by theirprofessor. While of thetextbookadopted a battered earlieredition resourceful canyieldresults, evenifit’s library becausetheyhopethatbeing the current system—theycometothe classes attheinflatedpricescharged in buy thebookstheyneedfortheir much oftheirresale value. adopted forclassroom useandlose worthless, astheycannolongerbe renders theolderversionsinstantly slightly different pagination.This same contentwithadifferent coverand year thatare frequently really justthe excess, producing neweditionseach $1100 perstudent.That’s alotofpizza! textbooks tobebetween$700and their textbooks. college studentscomingintolook for count on a bunch of high school and situation. “T November OnMyindcolumn roublesome T s librarians, we should work to As librarians,weshouldworkto Students simplycannotafford to The textbookindustryisbloatedby P Bonnie Imlergotitsorightinher ublic librarians get the same E very fall and spring, Comment at americanlibrariesmagazine.org extbooks.” M ost of the time, we Hillary Corbett Students simply simply Students buy thebooks prices charged. inflated the at to afford cannot their classes they needfor I can Boston can’t afford toretire. or IRAtooklastyear, Berthamostlikely benefits. And,giventhehither401(k) time forthoselibrarianstoretire. But Y W An observationonWillManley’s Will’s Can We Afford Retirement? bookstore. off goingtotheschoollibraryora limited inaudience,sotheyare better because theyare cost-prohibitive and find theirtextbooksinapubliclibrary, are lookingfor. our county libraries carry the books they have toturnthemawaybecausenoneof for theerrors. conference oncopyright.ALapologizes Property Organizationdiplomatic past advisortotheWorld Intellectual Committee oftheOCLCboard, and (RLG), pastchairoftheRLGProgram chair oftheResearch LibrariesGroup Association ofResearch Libraries,past University, ispastpresident ofthe responsible for22librariesatColumbia James Neal(Dec.,p..11–12),whois CORRECTION: ALAtreasurer candidate ears” (AL,Nov., p..64).Yes, maybeit’s orld column“RetiringtheGolden I alwaystellstudentstheymaynot Brentwood (N.Y.) PublicLibrary position notrequiring with apart-time position, orreplace it chance toeliminatethe by administratorsasa retirement isoftenseen situations, aperson’s opening. translate intoanew that theiroldjobwill there’s noguarantee In today’s budget Yukon, Oklahoma Christine Dettlaff Nick Ziino,

9 american libraries | january/february 2010 10 american libraries | january/february 2010 A u A Settlement Guide Released Google Book Search Urges FCC to Increase Cap FilesALA E-rate Comments, rbby ee ulse otie the outside published were probably titles language foreign those of most and English; in not are Google with ing partner libraries research the in titles the of 50% as much “as Since States. theof outside publishedbooks most excludes it because settlement the of scope the reduces significantly agreement (ASA) settlement amended PDF file a at wo.ala.org/gbs. as available is It notes Band, that Jonathan the e re g A t n e m e l libraries to relevant t those t particularly e S d e d n e m A e ment h T : I I I t r Pa ies to release with the Association of Research Librar important requests, because it is is it because requests, important other less much requests, one ity improve broadbanddeployment. including education, in needs currently capped at $2.25 billion billion $2.25 at capped currently to program e-rate the to changes broadband on comments for call fund allof themosturgentorprior- the program’s inceptionin1997. per year— the daywhenitwillnotbeableto pdate |ALA guide written legal t n a t l u s n o c l a g e l y b n e t t i r w e, d i u g e h T The e-rate program is nearing nearing is program e-rate The and Research Libraries have joined joined have Libraries Research and College of Association its and LA that describes the major revisions, revisions, major the describes that LA submitted a response response a submitted LA Commission’s (FCC) (FCC) Commission’s November 23totheFed- eral Communications Communications eral a levelunchangedfrom A Guide for the Perplexed Perplexed the for Guide A U nited - - - t h e A S A o r t o fi l e o b j e c t i o n s , a n d F ebru d n a , s n f o o i comments. t its t file to u Justice of c o e t j p b o o o t e s l r e fi ary b 4 o m as t e the r m deadline o s for A the s S Department a A l e c h r t o f e n i l d a e d books. of removal request to olders aand creates new for window rightsh issues; privacy addresses settlement; receivingconsortia under thebenefits Center from the category of institutional Library Computer Online the excludes access to longer no and books of libraries database the public at used be can to increase the number of terminals that authority the Registry Rights Book the settlement.” plies to half as many books as the original U needs within the original intent of intent original the within needs rector of ALA’s Office for Informa- information services. should not consider expanding the the expanding consider not should advanced telecommunications and and telecommunications advanced for inflationandtoprovidefullsup- for support,” saidAlanInouye, di- the program— school and library current for port compensate to cap the increase to tion Technology Policy. type of entitiesorserviceseligible FCC the needs, existing meet to .S. . . . The ASA, therefore, likely ap likely therefore, ASA, The . . . .S. “Until thee-ratecapisincreased The court has set January 28 as the the as 28 January set has court The s e d i v o r p A S A e h t t a h t t u o s t n i o p d n a B The Association is urging the FCC FCC the urging is Association The Maintaining the flexibility of the the of flexibility the Maintaining universal accessto - - - Act, ALAhasconcludedthattarget- Act, homepage, www.ala.org. ALA the from navigation top-level now bequicklyaccessedwith new can statistics and research Library Added OnlineSection Research, Statistics Broadband Plan. mind-boggling in their complexity complexity their in mind-boggling the in change fundamental that is ies andschools,ALAcontends.The munications Actof 1996.Sincead- changed are the application and and application the are changed e-rate programisalreadydesigned essential is program e-rate current ed, proactive actions should now be be now should actions proactive ed, beneficiaries needonlytosubmit libraries arenotuniversallyavail- vanced services to schools and and schools to services vanced support access to advanced services, services, advanced to access support that speeds at libraries and schools applications. The Association’s view view Association’s The applications. and technologies— actions to require service providers providers service require to actions and detail,” Inouye added. as authorizedundertheTelecom- able 12 years after enactment of the the of enactment after years 12 able disbursement processes, which are are which processes, disbursement program isunnecessary. to accommodateevolvingemphases to meetingtheneedsof locallibrar- to connecttheirnetworks plying for e-ratediscounts. tegral componentof theNational major deterrentstolibrariesinap- undertaken andincludedasanin- bursement processes, which are are which processes, bursement simplifying theapplicationanddis- “However, what does need to be be to need does what “However, ALA reaffirmsitspastsupport for Finally, theFCCshouldconsider prospective prospective State LibraryAgencies. Archive, andthe ChiefOfficers of Internet the Foundation, Frontier Copyright Alliance,theElectronic Library the by jointly filed were comments The disabilities. with persons other or blind the for works facilitating accesstocopyrighted regarding 4 December Office right to theLibraryof Congress’ Copy- comments filed Alliance, Copyright Library the of member a as ALA, for Reading Disabled Call for More Access more atwww.ala.org/ala/research. studies, andtopicalarticles.Learn research fromnationalhousehold libraryvaluestudies, opinion data, tures andservices,state-levellibrary annual studiesof libraryexpendi- type of libraryandincludelinksto recruitment andretirement. about library staffing, and workforce sity of thelibraryworkforce, research which highlightsstudiesonthediver- andLibraryStaffStatistics, brarianship workforce areavailablethroughLi- about the library profession and the reach and use of the studies. Research and mediakitssupportinglocalout- tailed researchreports,issuesbriefs, available for theseinitiativesarede- graphics study. Among the resources year; andanongoingmemberdemo- ation SalarySurvey, now in its 26th 50); theALA–AlliedProfessionalAssoci- Technology AccessStudy(AL, Nov., p. tistics’ Public Library Funding and clude theOffice forResearchandSta- libraries of portance provide evidenceregardingtheim- to evaluation and research of tance Profession emphasizetheimpor- the of I—Advocacy/Value Goal under ALA’s objectives key libraries. for advocate they as constituents and members its supporting to mitment to furtherdemonstrateALA’s com- plan strategic 2010 to Ahead the of The website reorganization is part Library statisticsareorganizedby Broad ALAresearchinitiativesin- tion,” the comments state. state. comments tion,”the quired tochange thecurrentsitua- and willnotdelivertheresults re- addressed be must that problems the to solution comprehensive a offer not do law, model ganization or aWorld Intellectual PropertyOr- market andvoluntarymechanisms, because otherproposals,suchas ally impaired. accessibility for theblindandvisu- tilateral treatytoresolveissuesof “A multilateral treaty is needed needed is treaty “Amultilateral The groupsarecallingfor amul- V programs. their in literacy information evaluate and elevate, encourage, to curriculum. of core the at concepts 21st-Century Learning,”furtherconnectsSLMPtocurrent educational egon, November5– Programs Media Library School for Guidelines Learners: Learner andEmpowering 21st-Century the education haveasharedfor visionthatAASL’s Standards and professional development. areas: learningstandards andprogram guidelines;advocacy;community; undergo momentouschanges.Thethree tofiveyearplancoversfourgoal guide thedivisionasschoollibrarymediaprograms (SLMP)continueto ( ians The AmericanssociationofSchoolLibrar 21st Equipping Educators with process and toolkit for school library media specialists ( specialists media library school for toolkit and process implementation an developing is guidelines, program and standards ing dia field. excellence, facilitatechange,anddevelopleadersintheschoollibraryme- of strengthening thetotaleducationprogram. Itsmissionistoadvocate means a as schools secondary and ementary extension oflibrarymediaservicesinel- February. Formore information,visitwww.ala.org/aasl/aasleducation. and January in courses four-week features topics, inquiry and collaboration guidelines. program the of chapters a offer will division year, the SLMS structuring21st-centuryprograms. Amongotheropportunitiesthis and program guidelines. ensure educatorswithinfluenceare advocatesofthelearningstandards assessment. program and self-evaluation for rubric isit www.ala.org/aasl/fallforum formore information. A Learning4ife (4),AASL A The 2010professional developmenthighlightwillbeinPortland,Or AASL ligning with plan objectives, objectives, plan with ligning strategic plan, adopted by by adopted plan, strategic AASL -Century Tools Associations: AA professional development opportunities are essential tools for for tools essential are opportunities development professional The Associ are modelsofexcellenceforlearning. ) promotes the improvement and and improvement the promotes ) 6, asAASL L ’s nationalimplementationplanforthelearn- — StephanieBook,manager, communications 4 ’s Fallorum,“Inocus:TheEssentialsfor L webinar series in in series webinar AASL AASL P T articipants will leave with new insight insight new with leave will articipants ’s he e- he (FCC), ALA highlighted the vital vital the highlighted ALA (FCC), Commission Communications the Federal to filing 4 December Ina EconomicDevelopment Libraries Can Be Key to bers of society.” on anequalbasiswithothermem- persons toreadandaccessculture impaired visually and blind world’s the enable will that solutions logical range of legal,market, andtechno- framework thataccommodatesa aims to ensure stakeholders in in stakeholders ensure to aims B

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11 american libraries | january/february 2010 12 american libraries | january/february 2010 how broadbandaccessspursbusi- ticularly broadbandadoption— development andbroadband— economic between relationship the regarding comments for FCC’scall broadband internetaccess. and terminals computer access lic government resourcesthroughpub- to access and education, long life- smallbusinesscreation, ment, by supportingworkforce develop- role librariesplayincommunities u The filingwasinresponsetothe pdate |ALA Toll-free inU.S.1-800-255-3666 |Outside U.S. +1-202-707-6100 CATALOGING DISTRIBUTION SERVICE Fax +1-202-707-1334 |www.loc.gov/cds |[email protected] 101 Independence Ave., S.E. Washington, U.S.A. D.C. 20541 headings. FindLC/Dewey correlations quickly. across all LC classes orthecomplete LC subject subject headings. Updated daily. Search andnavigate Full-text display of all LC Classiﬁcation schedules & Classiﬁcation WEB enhanced bibliographic web-based toolbox, including: The newly launched Desktop 3.0 24-7.resources—available 280 of themost important cataloging andmetadata An integrated, online documentation system with Cataloger’s Desktop 3.0 Major Upgrade! trials,For FREE complete theorder forms at: www.loc.gov/cds/classweb/application.html www.loc.gov/cds/desktop/OrderForm.html Å Å Å

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cheons duringthePublicLibrary will keynote authoreventsandlun- who speakers the among are Nelson Kadir and Wolff, Euwer Virginia Vowell, Sarah Grafton, Turow,Sue Authors Nicholas D. Kristof, Scott 2010for PLA All-Star Lineup Slated training ingeneralinternetuse. have 93% and applications; ware have formal classesinusingsoft - es ingeneralcomputerskills;71% Apr. 11– Mar. 23–27: Jan. 15– ALA Events Sept. 23–25: Aug. 4– Jun. 24– Apr. 30:Eldíadelosniños/ El Calend alsc. alsc. Institute, Atlanta,ala.org/ ala.org/pla. ciation, ence, midwinter. Meeting, Boston,ala.org/ L Alabama, bcala.org. Librarians, Birmingham, of ence D.C., ala.org/annual. Conference, W dia. Day/Book ay),ala.org/ (Children’s libros los de día W ibrary ibrary eek, ala.org/nlw. 9: NationalConfer 19: 29: ALAAnnual 17: Public LibraryAsso- S P A ervice to Children Children to ervice ortland, ortland, ALA N frican frican National Confer A ational ational ssociation for for ssociation

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with ALA’s Campaign for America’s for ALA’s with Campaign stories their share to encouraged are programming library”–themed your @ thrive “Communities in terials atwww.ala.org/nlw. PSAs. Librarianscandownload ma- tor, andscriptsfor useinradio - press releaseandletter-to-the-edi sampleincluding aproclamation, Spanish, and English in available also are theme the on focusing rials for library promotions.Othermate- online available are PSAs The cast. service announcements,andapod- public radio and print in appear thrive @yourlibrary.” 11–17. Thethemeis“Communities National LibraryWeek (NLW), April Book, isthisyear’s honorarychairof Medal winnerfor TheGraveyard Author Neil Newberry Gaiman, NLW Chair Honorary Neil Gaiman Named ister, visitwww.placonference.org. among others. Award, King Scott Coretta the New York Timesbestsellerandwon a Story ofNegrowas LeagueBaseball, Wethorial debut, AretheShip:The Author Luncheonspeaker. His au- Children’s the is Nelson illustrator Award-winningauthor/ cheon. er attheYoung AdultAuthorLun- Lemonade trilogy, willbe thespeak- Literature Hall of Famer LuisUrrea. ber of literaryawards,andLatino will feature Turow, winnerof anum- Lifesince1996. American a contributingeditorfor NPR’s This and books bestselling four of author closing sessionspeaker isVowell, The session. opening the note litzer Prize–winnerKristof willkey - Oregon. land, conference, March 23–27, inPort - national 13th (PLA) Association’s Libraries planning to participate participate to planning Libraries will Gaiman chair, honorary As For moreinformation andtoreg- Make the of author Wolff, Euwer Adult AuthorLuncheonspeakers New York TimesjournalistandPu- at www.alastore.ala.org/nlw. be purchasedthrough theALAStore can products Graphics all with along files NLW-themedweb sign. transit downloadable a is year this New bookmarks. and poster a cluding ing thethemearealsoavailable, in- message [email protected]. e-mail an sending by Libraries, ALA Graphicsproductssupport- ACRL communitytoday. demonstrating value.V a comprehensive review ofliterature, methodologiesandbestpracticesfor Academic LibrariesComprehensive ResearchReview andeport,providing economic situation in higher education. education. higher in situation economic is afree onlineresource providing aroad maptonavigatethecurrent O from ACRLinonehandylocation. nect initiativecollectsacademiclibrary-specifictechnologyinformation best practices,andthought-provoking discussion.OurnewACRLT research, of wealth a to gateway your are standards and blogs, books, nals, Philadelphia forournextnationalconference. colleagues. your O Second Life,andvianumerous discussionlists.Joinfree monthlyACRL to virtualworlds.JointheconversationinALAConnect,onFacebook, commons information to sciences health from ranging topics on interests your share who peers with collaborate and connect to opportunities lent opment dollars—register forthree, getafourthfree. The ACRLFrequent LearnerProgram helpsstretch yourprofessional- devel teaching andlearning,copyright,W e- our opportunities onavarietyofsubjects.Keepcurrent onhottopicsthrough that produce results: ment. Here are justafewwaysACRLisdeliveringresearch andresources more committedthanevertoproviding youastrong return onyourinvest- and Research Libraries(ACRL)is times. T on yourinvestment Making aoodreturn hese are challenging economic economic challenging are hese ur ur n P ACRL iscommittedtomakingthecaseforlibrariesinuncertaintimes. Looking forinformationontrends inacademiclibrarianship?ACRLjour ACRL sections,discussiongroups, andinterest groups provide excel- ACRL offers affordable onlineandin-personprofessional development activities and agenda of one of ALA’s divisions. Next month: month: Next ALA’s of divisions. one of agenda and activities oint chat sessions to share ideas on breaking hot button issues with with issues button hot breaking on ideas share to sessions chat oint S Each month the Association’s Associations spotlights the the spotlights Associations Association’s the month Each trategic trategic L T earning program. program. earning Associations: A he he The Associ A ssociation of College College of ssociation T Association forLibraryServicetoChildren hinking hinking S ubmit a program proposal for for proposal program a ubmit —David Free, marketingandcommunicationsspecialist isit usatwww.acrl.org tolearnmore andjointhe G uide for for uide U pcoming seminars and webcasts cover online online cover webcasts and seminars pcoming A cademic cademic eb design,andemerging technologies. tional recommendations to its its to recommendations tional vice toChildren hasaddedaddi- ALA’s Association for Library Ser- Children Announced WebsitesBest for of ALA’s onlinecommunities. the nect.ala.org/node/85425), home community inALAConnect(con- I n 2010, we will debut the the debut will we 2010, n Members canjointhenewNLW at L ibrarians in the the in ibrarians A ion’s C RL 2011 and join us in in us join and 2011 CRL N ew ew

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13 american libraries | january/february 2010 14 american libraries | january/february 2010 ate siteswhennecessary. site toensurecurrencyandreevalu- entire the check regularly also They votes onthesitestobeincluded. potential sitesfor inclusionand evaluates and reviews Committee ents, caregivers,andteachers. section withsitesof interesttopar- Thereisalsoaspecialtainment. aquariums, andgamesenter- and zoos space, and astronomy including headings, subject verse age andyounger, organizedintodi- of interesttochildren14 yearsof children. links tooutstandingonlinesitesfor source thatcontainshundredsof .org/greatsites), theonlinere- Great Web Sitesfor Kids(www.ala u select receive discountsofupto26%on 1,800 FedExOfficelocations. off other select services at more than fice copy and print services and 10% save upto20%onselectFedExOf- ALA sa Kids for Web Sites Great ALSC’s websites to links features site The and lowing discounts on select services. Membersreceive thefol- F5YF21. com/4932/ andenterpasscode advantagemember.visionary. on specificprintingquantities. ble forsavingsupto70%,depending finishing servicesTheyare alsoeligi- and graphics production and select vices; and up to 10% on select signs on selectprintingandcopyingser O pdate |ALA ffice business services: up to 20% O T ve onFedExserices F organizational members can o enroll, visithttps:// rganizational members already ed F ed E x international shipping E x E xpress, Member aler F ed E

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forms a tables willbeforthcoming. round and divisions for forms tition during theMidwintereeting. Convention andExhibitionCenter in theCouncilroom attheBoston able from LoisAnnGregory-W son inorder toobtainsignatures. paper petitionsfrom person carry physically to need the nating the petitionprocess easier, elimi- petition deadlineisJanuary29. ber of signatures electronically. and thenobtaintherequired num- type ofpetitiontheywishtocreate that allows members to select the means of an electronic petition form office by petition may now do so by Individuals wishingtorunforanALA E sponsor thefirstnationalPreserva- tions andTechnical Serviceswill ALA’s Associationfor LibraryCollec- Preservation Week ALCTS First to Host logos. download logos.visitwww.ala.org/ To language. country’s each into brary” brandhasbeentranslated the campaignand“@yourli- sociations andInstitutions ternational Federation of LibraryAs- for America’s LibrariesandtheIn - Libraries developedALA’s Campaign ber of theCampaignfor theWorld’s ation of Jamaica isthenewestmem- The LibraryandInformation Associ- Libraries Campaign Jamaica Joins World’s lectronic Information about electronic pe- Paper petitionswillstillbeavail- T To date, 36 countries have joined joined have countries 36 Todate, he form was designed to make make to designed was form he v ailable ts

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publicprograms. titles. Spanish three receive to option the and ages, all of readers for terials books for youngreaders,bonusma- 17 the receive to spring this selected editedbyChristianY.ment, Dupont Influence ofAmerica’s Founding Docu- and Independence:TheOrigin Declaring companion book. Also included is ries to public audiences, as well as the including therightstoshowse- winning documentary byKenBurns, edition of TheCivilWar,the award- ming, the Bookshelf features a DVD fect Union.” To stimulateprogram- for theHumanities. ship withtheNational Endowment Public ProgramsOfficeinpartner- ALA’s by sponsored project, grant Bookshelf People” the “We seventh and schoollibrariestoapplyfor the January 28isthedeadlinefor public Grant Deadline Nears “We the People” www.alastore.ala.org, Store, ALA the at purchase for able poster andbookmarkisalsoavail- for information andresources.A munity partnershipsfor preservation. general publicbystrengtheningcom- tions preservation awareness for the tion Week, May 9–15, targetingcollec- lifelong learning,andinternet brary technology andjob-seeking, date issuesbriefsrelatedtopublic li- /plinternetfunding. nology AccessStudy, www.ala.org Public LibraryFunding andTech- the in published data recent most the online available making is tistics ALA’s Office forResearchandSta- NowBriefs Online Public Tech Library To apply, visitwww.ala.org/ be will libraries 4,000 of total A This year’s themeis“A More Per- Visit www.ala.org/preservationweek The information providesup-to-

/research/initiatives. briefs, visitwww.ala.org/ala issues the of copies To ic. download and examplesrelatedtoagiventop- data local providing for template nology deployment. concerns of librariesaroundtech- specific—and sometimesunique toraiseawareness ofas needed, the cials, funders, and program partners, stakeholders, includingelectedoffi - as educationaltoolswithcommunity couraged tousethesebriefingpapers connectivity. Librarystaffsareen- Staff mayalsousethis format as a in anexclusive2009GamingDaysponsorship. U.S publiclibrariesalsoreceived boxedsetsofHasbro games the socialandrecreational sideofgaming.More than16,700 annual NationalGamingDay@yourlibrary, whichfocusedon of gamesNovember14astheyparticipatedinALA Carolina (left),andSkokie(Ill.)PublicLibraryplayanassortment Children atthePublicLibraryofJohnstonandSmithfield,North

“Learn CreateShare@yourlibrary.” is theme year’s This Association. ALA’s Young AdultLibraryServices Week, March 7–13, sponsoredby Registration isopenfor Teen Tech Registration Open Teen Tech Week Larra [email protected]. technology needs.Sendfeedback to library around awareness raising in additional toolsthatwouldbeuseful feedback aboutfuturetopicsand Resources, including activity activity including Resources, invites also team research The ’s second .org isanonprofit supporter. tions, andTutor.com. DoSomething clude ALAGraphics,EvancedSolu- users of technology. ethical and competent are teens that pose of theinitiativeistoensure charge, attheirlibraries.Thepur- of free them, to available ogies take advantageof themanytechnol- Teen Tech Week encouragesteensto .ala.org/teentechweek. tools, areavailableonlineatwww publicity and presentations, ideas, The 2010promotionalpartnersin- 2007, since annually Celebrated game on z

15 american libraries | january/february 2010 16 american libraries | january/february 2010 M Ways toDealwithThem Tough andEight Times vital. The good news: recent jumps in technology (RFID, (RFID, technology in jumps recent news: good The vital. and maybethe onesdoingthejobsyouconsider most leave, to want you ones the always aren’t leave who ple Butthisisn’tum. necessarilystrategic,either. Thepeo- off. people lay or (furlough), off days force hours, duce re- freezehiringandwaitforBuy peopleout, attrition, this: like looks drastic to gentle from continuum The count. head reduce to seek libraries enough, isn’t that centage of thecostof benefitstotheemployee.When some librariesfreezesalariesandshiftahigherper- people, losing without costs To reduce budget. annual the of 80% to upwards 51% least at from ranging cost, of library staff.For everypubliclibrary, thisisthekey al decline. one thatmostoften leadstogener- gic. It isthe path mosttaken, and Itapproach. iseasy, butnotstrate- our missionthanothers. and practicesaremoreessentialto cretionary. Somelibrary programs utilities orinsurance—aren’t dis- The problemis,someitems—like more cost-effective alternatives. frivolous expenses,ordiscover exercise maywellhelprootout percentage of reductions.Suchan large organizationabsorbauniform Just make everydepartmentina basic approaches.Not allof themaregoodones. eight are there believe I Inlibraries, it. do meowners tions. Making cutsisn’t Ho unusual.Businessesdoit. - compromising thelong-termintegrityof ourinstitu- of somestrategiesfor reininginexpenditureswithout career. one’s of course the over evitable tem, andthisisadipinthecycle.Suchdipsare- T rends |Perspectives Most institutionsmove bystagesalongthiscontinu- 2. Reducethenumber (orcost) “nickel-and-dime” the is This 1. Make across-the-boardcuts. overview an provide to is article this of purpose The facing significant financial troubles. We arepartofalargereconomicsys- troubles. financial significant facing United States,andevenworldwide—are any publiclibraries—inColorado,the unwilling topayfor. that theyare demand services to tend People common dilemma: also exposea may It emotions. strong up stir will library a Closing nied byareduction inworkforce. that thisreallyonlysavesmoney ifitisalsoaccompa- Note schedules. their shift simply users library if it, of all use—or the of 95% preserve might hours in duction libraries haveapredictablebell curveof use.A20%re- Most it. run to costs it less the open, is library a hours level of service,butatfewer locations. high a provide to continue to whole a as library the allow well buildings—may of number the strategy—reducing between locations,staffingcostsperuse,etc.).This service standards(costof distance circulationperitem, other as well as facts, financial the of presentation clear checked be to have item an should times many How use: this mightbethetimetolookatsomebenchmarksof hand, other the On again. back it get to hard very very, It’s relevance. collection lose It’sto easy dangerous. most the among is strategy this that concluded have I budget. acquisitions the budget: the balance to spending of category second-largest their to look libraries many money maybehardtocomebyinacrisis. capital and too, cost, a has technology That news: good servicewithfewer staff.Thenot-so- to providebetter automatedmaterialshandling)may allow us self-check, Inevitably, helpful members members helpful Inevitably, 6. Raisefinesand fees. 5. 3. The fewer fewer Reduce thehoursofThe libraryoperations. jobs, save to effort Inan Gut thematerialsbudget. closure must be buttressed by a by buttressed be must closure suicide byoursilence. we needtosayso,orcommitslow willing topayfor. If that’s thecase, demand servicesthattheyareun- common dilemma:People tendto essary funds.It mayalsoexposea birth of politicalwilltoraisenec- community. Thatmight mean the up strongemotionsinalmostany prepared: Closingalibrarywillstir als, IT, andmaintenance. Butbe library expenditures:staff,materi- facilities. Buildings drive most titles. fewer of copies more buy to need we Maybe retained? be to out In general,theargument for 4. Reducethenumber of library

Photo: Peyton Hoge and direct language. Say what you might cut. Invite the anybody hearsustalkaboutit. impressive intoday’s provided businessenvironment, astatisticthatisparticularlyevery taxdollarreceived, ly returntotheircommunities between$4and$8for Investment studies outtherenow. Libraries consistent- that aren’t Thereisasprinklingof used. goodReturnon those support won’t you and programs, your of success Letpeopleknowthatyoutrackthe andhowmuch. from, comes money the where just say to campaign public a well. That’s whattransparencyisabout. possible aboutwhattheydo,andittakes todoit Publicinstitutionsshouldpresentasclearacase open. orwhatisnecessarytokeeplibraries arefunded, them inadequate funding.Most peoplehavenoideahow operation andsuggestthatthereisnoconsequencefor service totheircommunity. Theyhidetherealcostsof theyprovideadis- cuts withoutanyfussordisruption, second camp. the to belong I clear. them make or invisible, them Make cuts: about philosophies basic two be to seem There of tone importance The management. geous able explanationof “tighttimes” todemonstratecoura- serves few. Thisisthetimetouseperfectly grasp- and lot a costs and service, of benchmarks basic meet doesn’t practice, best isn’t that something we’redoing tion outof itscomplacency. In allof ourorganizations, doing anyhow. Now isthetimetoshake theorganiza- the librarymoreheavily. on depends now that community a with resonate well institution whoseusegoesupbutfundingdoesnotmay ey available.Butthemessageof donationstoapublic there’svolunteers. Ontheotherhand, lessprivatemon- potential of pool the is larger the are, there layoffs more the hand, one the kind services,orvolunteerlabor.On efforts fromoneareatoanother. refocus deliberately to and did”) we and fees, our raise to us told (“You effect relations public for both anyhow, sense make may fees transaction these in hike some But use. reduce is do they What money. of lot a erate checkouts. or cards library for charge even or reserves, meeting rooms,rentoutinternetuse,assessafee for for charge fines, our Boost “free”: for provide now we services for charge is do to have we All solved. easily are problems financial our all that suggest public the of When youneed tomake cuts,tellpeoplewhy, in simple Mount this: means clear reductions budget making So When conscientiouslibrarianstrytoabsorbbudget be shouldn’t you know you something doing 8. Stop 7. In myexperience,however, mostof thesedon’t gen- Seek privatefunding,whetherindollars,in- director, Douglas County Libraries, Castle Rock, Colorado director, CastleRock, DouglasCountyLibraries, can helpthemlearntobetherefor us,too.—James LaRue, us, and if that becomes part of our message, maybe we institution totheinfrastructureof oursharedlives. effective servicedelivery, andthevitalsignificance ofour topointoutour longhistoryofabout it, remarkablycost- our valuetothepublic,butbeemboldenedtalk hunt for newjobs,orsimplyhangoutinafriendlyplace. don’t requireanoutlayof retoolfor cash, anewcareer, ple borrowwhattheycannotbuy, programsthat attend all acrossthecountryareseeinganupsurgeinuseaspeo- or winningwhentheydo. making ittotheballot, are libraries fewer that and communities, and lives our on significance less far have that services other many expenditures onlibrariesareafractionof thecostsfor actual the that support, and use between relationship no report “From AwarenesstoFunding” showsus—thereis 2008 OCLC’s that—as cost, libraries what idea no have citizens most that fact plain the crisis: larger the to turn Today’s crisiswillpass.Atthattime,libraries re- for future the stage the Setting when ithappens,remindthemwhy. a lotof publicity, too.Saywhenit’s and goingtohappen, take itsplacetoensurethesustainabilityof theinstitution? the table. If something is saved, then what is supposed to public to weigh in, but keep the costs of your services on featuring Goodwin. than 650people attendedalecture andfundraisinggala Literary A Goodwin wasintowntoreceive thelibrary’s 2009 Library (NPL)Director DonnaNicely. November7. Kearns Goodwin(left)joinsNashville( T Pulitzer rize–winningbiographerandhistorian Doris We are there for our communities when they most need This givesusanopportunitynotonlytodemonstrate A financialdownturnhaspredictableresults:Libraries And when you decide what is going to be cut, givethatAnd whenyoudecidewhatisgoingtobecut, Historian onored ward, sponsored by theNPLFoundation.More enn.) Public

17 american libraries | january/february 2010 18 american libraries | january/february 2010 T tectural tradition of nearly 100years.Asamodernex - major components of SMU’s collegiateGeorgianarchi- 21st century,” Turner “At noted. thesametime,itreflects appropriate inrepresentingthe first U.S. president of the sponsibility andcompassion,” saidLangdale. based onthecoreprinciplesof opportunity, freedom, re- topublicservice share thestoryof acouplecommitted their ranchinCrawford totheWhiteHouse, andhelpus span of GeorgeandLauraBush’s life andservice,from building andlandscapeevoke elementsof“The thefull tradition reflecting Modern design D B itors,” PresidentGeorgeW. Bushsaid attheunveiling. while atthesametimebeingwarmandwelcomingtovis- will capturethedignityof theoffice ofthepresidency, Valkenburgh indesigning abuildingandlandscapethat building andlandscapedesignwereondisplay. following thebriefing.Renderingsandmodels of the GeraldTurnerSMU PresidentR. alsoansweredquestions Foundation and andmemberof thedesigncommittee, dor toCostaRicaMark Langdale,presidentof theBush 18 duringanewsbriefingatSMU. Former U.S. ambassa- unveiled thedesignof thePresidentialCenterNovember andlandscapearchitect MichaelStern, Van Valkenburgh scape,” saidanewsrelease announcingtheunveiling. within alow-maintenance,quintessentiallyTexas land- the AmericanGeorgiancharacterof theSMUcampus,set modern brickandlimestonestructurethatcomplements an integralpartof Thedesignis“a theentirecomplex. miles northof downtownDallas.Alibrarywillconstitute will belocatedatSouthernMethodist University, five “presidential library,” and astheyarecommonlyknown, vide 50%oftheirrigationneededforsite. collects and surface runoffandroofrainwaterwillpro- cleanses, conveys, that system ment to landscaping reduce irrigation,andastorm-watermanage- native panels, water hot solar als, locally sourced and20%recycledbuildingmateri- including strategies, design sustainable T rends |Perspectives The planfor thecenter“reflects auniquedesignthatis “I applaudtheworkof RobertSternandMichael Van Former M. First architectRobertA. LadyLaura Bush, When itopensin2013, thenewcenterwillbe14th ush P esign G been designed to achieve LEED platinum certification andwillincludenumerous platinum LEED achieve to designed has been Center Presidential Bush W. George he residential L oes for the G Hartford, Connecticut. Museum Centeratthe Mark Twain House andMuseum in terson Institute in Jamestown, New York; andthe seum inStockbridge, Massachusetts; theRogerTory Pe- past.” Thefirmalso designedthe Norman Rockwell Mu - across time,connectingthepresent andfuturewiththe idea thatarchitecturemustengage inaconversation staff basedin New York City. Thefirmis “dedicatedtothe firm of architects,interiordesigners,andsupporting intramural sportsonthewestlawn. ing performances intheoutdooramphitheaterand bide numerous spacesfor eventsandgatherings,includ - and staff;the University Park community. It willpro- library andspecial-eventvisitors;SMUstudents,faculty, park thatwillengageabroadrangeof users,including species. birds, andotherwildlifenative habitatfor butterflies, savannah andwoodlandclearingsthatprovidearangeof tall-grassprairiewithseasonal wildflowers;and yards; picnicking, orplaying;numerous gardensandcourt- wildflower meadow;largetree-shadedlawns for sitting, traction inandof itself,withseasonabledisplaysinthe the SMUcampusaspecialplacefor learning,” hesaid. addition tothestatelybuildingsandgroundsthatmake pression of ourheritage,thisfacilitywillbeawelcome Center emphasizesmodernityandlushlandscaping. An architectural rendering oftheGeorge W ibrary U ibrary Robert A.M. SternArchitects,LLP,Robert A.M. isa220-person They alsowantthelandscapetofunctionasanurban The architectshopethatthelandscapewillbeanat- reen nveiled; . BushPresidential —L.K. We’re Different

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Untitled-1 1 12/10/2009 10:16:03 AM 20 american libraries | january/february 2010 O looking fabulosLY gAY missal of all17librarystaffers. effective immediatelywasthedis- that hadsprungopenfor FY2010. Also effort topluga$5-millionbudgetgap The move was part of an emergency ing shut down as of the very next day. community thatthelibrarieswerebe- staff, trustees,andthe nounced tolibrary Colton officials an- only three weeks after hours and staff, came opening, with limited American Libraries. to exulted Carrasco Pete President board library munity,” the rightdirectionforthiscom- in step a certainly is libraries the of opening “The notice. day’s one with shut them slammed abruptly administrators city after month in Colton,California,lessthana libraries two of doors the open A California T T rends |Perspectives The Decemberre- utrage G levels has forced back back forced has levels national and state, local, the at support n outpouringoflibrary department store.” a closing like not It’s community. the in institution an is “Alibrary Colton Publicboard Library —Pete Carrasco, president, president, Carrasco, —Pete ets T ets own Closes I heard. “There are things that can be be can that things are “There heard. voices their make to chambers Council City the into crowded residents disgruntled 100 some ing downadepartmentstore.” in thecommunity. It’s not like clos- manager [RuthMartinez] thatshe library our told basically and library the at up “showed officials city that Heby phoneafterthefact. toldAL notified was Carrasco trustees; with consulting first without libraries the shuttered which management, city by loop” the of out completely “left was board library the that angry particularly was Carrasco closures, Only five days after the closures, closures, the after days five Only 12 November the of time the At hem R hem brary is an insti adding,“Anoted, li- 50 hours,Carrasco of furloughs received having members staff CPL’sfull-time five of heels the on hard came nouncement ing.” Thatharshan- no previouswarn- with job a of out was community members throughout thecity. lesbian, bisexual,transgender, queer, andintersex photographs donatedtoSFPLbymore than60gay, branch through February14.Theexhibitioncomprised newly renovated Eureka V Fabulous,” onviewatSanrancisco Public Library’s part oftheexhibit“Snap/shot:99Y of 2006anddonatedbyT of colorinOakland,California.T for thisshotatButter, anoutdoorclub forlesbians Cast andcrew ofthemusicalcomedy4EvRPnKposed tution eopened

ts L ts choices.” support shouldnotbeoneof these library cutting . . . situation, nancial difficultfi- to “theextraordinarily due state the throughout and Colton in officials to left choices” “painful of array limited the withstanding not- Sheemphasized that, Burton. Association PresidentKimBui- statement wasCalifornia Library sider.” City Manager BobMiller torecon- urge [and] closures the to tion leadership toexpresstheiropposi- residents “tocontacttheirlocal economically,” andencouragedarea struggling is community a when solution the of “part as ies’role a statementthatemphasizedlibrar- tion PresidentCamilaAlireissued made,” AmericanLibrary Associa- sion difficultchoicesmust be CountySun. 17 SanBernardino November the to according clared, Vice-President LindaTripp de- for help,” ColtonlibraryFriends community the ask you when done Also weighing in with a formal formal a with in weighing Also Acknowledging that“inareces- onilyn Sideco,thephotois alley/Harvey Milkemorial ibraries; aken inthesummer ears ofLooking —B.G.

Photo: San Francisco Public Library away.” going not but it’s away, go Section 215 like tosee would us of “Many —Lynne Bradley A to Patriot Provision Act’s Library State Associations for Join Call End be reauthorized, if only temporarily. temporarily. only if reauthorized, be would provisions the that predicted of Office passage. final before reconciled be to have will they and contain modificationsto the measures, versions Both Committees. Judiciary Senate and House the by approved been have provisions the authorizing re Bills groups. terrorist con to not nected are they if even suspects non-American on spy to government the allows provision, wolf” “lone the on the as other, known devices; multiple communicate who suspects on the government conducts surveillance where wiretaps” “roving one permits 31; set to were also December expire 215 sunset. to Section a resolution calling for approved Congress to allow Council governing the Conference, Annual 2009 sociation’s As At the 11, attacks. 2001, terrorist passed six weeks after the September to also associations the records, of Many expire. bookstore and of library searches conduct to Department 215,the Justice Section permits which resolutions calling for Congress to passed allow had associations library state of 34 the USA Act approached, Patriot yn Baly drco o ALA’s of director Bradley, Lynne provisions Act Patriot other Two the 31 for e r r o f e n i l d a e d 1 3 provisions r three of e authorization b m e c e D e h t s G which which Congress hurriedly of critical the Patriot Act, Association has long been oversight. judicial prior without ers provid service internet other and libraries from records obtain to letters security national issue secretly to authority FBI the gives which 505, tion Sec to opposition voiced overnment Relations, Relations, overnment The American Library Library American The ------obstacle to reforming the Patriot Act Act Patriot the reforming to obstacle away.” going not it’s “but observed, she away,” 215 go Section see to like would us of “Many terrorism. on act to failing as seen be since no of member wants to Congress period, extended more a for newed re be not would provisions the that days. 60 to 30 for perhaps expire,” to set are that provisions three the of “apass would gress extension modest early December that she expected Con on she hold, told care reform was putting everything health else pass to effort the that Noting Bradley added that the biggest biggest the that added Bradley chance little saw Bradley However, Dan Hazen,Dan Associate Librarian Collectionfor Development, Harvard University Contact for Information: Rhonda Cannon, University of Oklahoma Oklahoma Cannon, University of Rhonda Contact for Information: JamesNeal, Vice President for Inform Charles Lowry,Charles Executive Director, Association Researchof Libraries JoanGiesecke, Dean of Libraries, University Nebraska,of Lincoln Libraries, Norman, OK 73019; OK73019; Libraries, Norman, REGISTRATION DEADLINE: February 19, 2010 2010 19, February DEADLINE: REGISTRATION Dennis Dill Dennis University of Oklahoma Libraries presents Repackaging Libraries for Survival Repackaging LibrariesforSurvival American Libraries Libraries American Allen Powell,Allen President, EB http://libraries.ou. Carla Stoffle,Carla Dean Libraries,of University Arizonaof Climbing OutoftheBox: Jay on, Associateon, Director, Oklahoma City, Oklahoma University of Oklahoma Libraries Libraries University Oklahoma of 27 Jorda KevinGuthrie, President, Ithaka Peggy V. Helmerich Chair Peggy V. Helmerich th AnnualConference Conference Chairman Chairman Conference Phone: 405-325-2611 Phone: 405-325-2611 March 4-5, 2010 n,President CEO, OCLCand Sul H. Lee, Dean Sul H. Lee, Dean Speakers: in in - -

SCO Information Services edu/conferences ation Services,Columbia University well. as reform for fought House the in many and Ron Wyden (D -OR) and added that Richard Durbin Feingold (D-WI), (D-IL), Russell Senators out singled She us.” supported who to those thanks to say 215, said Bradley, librarians “really need Section not against in prevail its effort reform. for call did not administration but the Obama said, she made,” have been could that changes modest some changes. were no “There with provisions the of reauthorization for calling are which with the FBI Department,” and Justice “was that the went White House along UniversityTexas,of Austin [email protected] Even if the library community does does community library the if Even

; —G.F .

21 american libraries | january/february 2010 22 american libraries | january/february 2010 T We told them that since we were were we since that them Wetold study. and stay to them allow would we that but closed was building the that them informing students, the building, Peter McDonald talked to tants werealsointhebuilding. several studentpublicsafety assis- and library the to assigned cer Theuniversitypoliceoffiate dean. - and myself,DaveTyckoson, associ- services, library of dean McDonald, Peter students; of dean Coon, lyn president for studentaffairs;Caro- vice Oliaro, Paul were protesters the with stayed that staff University to leave Refusing F mum impact. could putuptheirsignswithmaxi- seen fromoutsideandwherethey be could protesters the that so tion microfilm. Thiswasastrategicloca- tables bythecurrentperiodicalsand the at overflow the with but windows mainly bythesecond floornorth, the on located were They 20. vember Friday,after itclosedat5p.m. No- nonstudents) stayedinthelibrary on thecampusofFresnoState. Library Madden Henry the at in” of asuccessfulstudent“study- story the is This action. taking are students state the of region vative campus, buteveninthisconser- Fresno isnotknownasaradical at University State California Cruz. Santa and Berkeley, UCLA, at arrested been and marches, held buildings, occupied have Students less. getting and more have resultedinstudentspaying fees student rising and tions California. Statebudgetreduc- T rends |Perspectives After closing the rest of the the of rest the closing After About 100 students (and a few few a (and students 100 About resno S lic universities throughout throughout universities lic of studentactivismatpub- resurgence a been has here tudents P preorganized press conference. We conference. press preorganized speak. not did but watched officials versity to solidifytheirstance,andthe uni- was This them. affecting were cuts budget the how about other each a circleandprovidedtestimonialsto in gathered They media. the for tion their issuesandtorallyposi- about talk to meeting spontaneous expected themtobedoing. we what and for here were they what set thetonethatstudyingwasreally color. Byhelpingthestudents,we in printing on books finding to tism chology treatmentsincasesof au- from searchingcognitiveneuropsy- ranged helped I that ones the but dents heworked withweredoing, am notsurewhatexactlythestu- I questions. reference with students the of most helped I and McDonald out. them help would we that said we so study-in, a be to was sit-in the along withfruitandwater. of camein— pizzas for thoseinside.Alot side topassalongfood did allowthoseout- We doors. front the near outside mained re- library by5p.m., not make ittothe did who inside, dents mothers of twostu- ers, includingthe students andsupport- Some floor. second the generalareaof the in stay to them asked also we For safety, ter. they couldnotre-en- that left someone if and inside come could else one no closed, At 10 p.m., the students held a held students the p.m., 10 At a held students the p.m., 8 At of purpose the that told Wewere rotest with S

less. across Californiahavedemonstratedagainstpayingmore for “study-in” toprotest cutsinlibraryhours.Collegestudents CSU Fresno studentstalkwiththemediaduringaNovember a.m. Bythistime,some40–50stu - a.m. ter McDonald stayeduntilaround 1 questions. their answered he and funding, and hours library about protest the of organizers the to talked also He Saturday. on later opening for that wecouldpreparethebuilding so morning Saturday a.m. 8 before leave would but night the stay could they that agreed students the and plans for therestof theevening.He about students the to talked ald dents’ event. watched; afterall,thiswasthestu- and sat staff University doors. front and gates exit the through call-and-response a doing often chanting, the in joined outside the bers outsidethelibrary. Thoseon friendstoraisethenum- and texted Our university!”Theyhadcalled university? Library!” and“Whose chanted sloganssuchas“24-Hour and release press a read dents allowed themediainandstu- I left at about 12:20 a.m., andPeI leftatabout12:20a.m., - McDonOnce themediahadleft, - tudy-in night to get us more funding. You funding. more us get to night library somuch thattheywillstayall to seestudentswhocareabout the heartwarming is it issues, budget er hours wereusedasasymbolof larg- library the While hours. library more for fight to night all stay who dents andtheadministration. a mutualrespectbetweenthestu- with left all and misconduct any for well. No onewasarrestedorcited behaved and point their made They civilly. acted everyone and aged and respectful.Nothing wasdam- courteous were students the protest, turned off. Throughouttheentire were returnedandcomputers books All started! they when than cleaner was building the that served Once theywereallgone,weob- clips. video and photos took and including thetwomothers—cheered the crowdoutsidefrontdoor— whatremained ofAs theydeparted, respectful and Courteous together. in sotheentiregroupcouldleave back came then dumpster, big the in bags the put we and door back the out them of few a with went I night. the during accumulated had that carrying trashbagsfullof debris dents werecomingdownstairs the secondfloor. By7:45thestu- from noise some and talking heard sleep. some area onthefirstfloortotryget reference the to down come had students four and quiet, really was It were. we than tired more andtheylookedmained, even Approximately 20studentsre- Coon. Carolyn and Oliaro Paul did for theendingofa.m. as thesit-in, automatically onatimerat1:30a.m. off turned lights The overnight. ing campus policemonitoredthebuild- of Variousshifts remained. dents First, youhavetoadmirestudents Some observations: we a.m., 7:40 about At 7:15 at library the to back came I

the entireevening.IwasonFace- during media other and text, phone, through communication stant dents andsupporterswereincon- huge roleinmodernprotests.Stu- because theyhadtohaveasmoke. left wereoutsidewhenIcameback lemma. A few who were inside when I ing areainside,thiscausedarealdi- in onceoutsideandthereisnosmok- ers. Since students could not get back the rainandcold. in outside so do to entirely another is it and building, warm a in night protesters. It isonethingtostayall the of two of mothers the cluding thing outsidethefrontdoors,in- same the did who people seven or six the more even admire to have Third, social networking plays a plays networking social Third, protests Second, are hard on smok- of us. turned intoaproudmomentfor all campus and library the for eye black a been have could What groups. two the between link the as serving for McDonald Peter Dean andespeciallyour administration, students, our of proud very am I planned. as peaceful as was test arrests atothercampuses,ourpro- to therestof theworld. time real in live shown be will and can event an such in happens that Everything trustees. of board the of member student former a with chats live including side, staff the from situation the reporting book California StateUniversity, California Fresno At a time when you read about about read you when time a At —Dave Tyckoson, associatedean, Henry Madden Library,

23 american libraries | january/february 2010 24 american libraries | january/february 2010 N Cypress Lake Middle School, Fort York; Dana Thomas,mediaspecialist, Education Library, City College of New assistant professor, Center for Worker Ó’Scanláin (Scanlon),librarianand town County(S.C.) Library;Séamus Dwight McInvaill, director, George- Cleveland (Ohio) Public Library; Administration LibraryDepartment, Karen E.Martines, head of the Public War College, Newport, Rhode Island; Juda, reference librarian, U.S. Naval Américas, Mercedes, Texas; Alice K. School District, Biblioteca Las SouthTexaslibrarian, Independent Public Library;LucyHansen, lead young adultservices,RiverEdge(N.J.) Grunwerg, directorof youthand Lena–South Tucson branch;Laura County (Ariz.)PublicLibrary, Sam Gómez,branchmanager, Pima Sol A. librarians. This year’s chosen 10 are: media specialists,andthreeacademic public librarians,threeschoollibrary Times buildingonEighthAvenue. ceremony atthesplendidNew brarians totheDecember3award to welcomeAmerica’sfavoriteli- out turned had city entire the if as people inthestreetsmadeitseem that way,andsome750,000extra ter. Atleastthetimingmadeitlook Christmas treeatRockefellerCen- city’s the of lighting the with A N T Gómez Sol A. rends |Perspectives The award winners included four merica’s F

ew Y Love MyLibrarianAward I 2009 the of winners 10 the welcomed City York ew Martines Karen E. Karen E. ork W City Thomas Dana

York

Oceana Oceana Wilson avorite L her materials budget. CarnegieCor- her materialsbudget. serving thattherewas25centsleftin ob- cango sofar!”shesaid, “This dents atCypressLake Middle School. share the$5,000 prizewithherstu- quipped thatshecouldhardlywaitto good library service. about thelife-changing benefits of eyes of many asthewinnerstalked award ceremony brought tears to the holiday gift, and the speech-filled paid triptoNew York madeanifty The $5,000 prizeandall-expenses- booze without Bartenders of theirpeers. jury a by selected and patrons their across thecountry, nominated by professionals library by dedication and service quality recognizes award the Association, Library American York andadministeredbythe New of Corporation Carnegie and College. Library,Crossett Bennington(Vt.) library andinformation services, gan; andOceanaWilson, director of ester Hills PublicLibrary, inMichi- Roch- youth serviceslibrarian, field Hills, and School, Bloom- Elemen cialist, Conant er, mediaspe- Carolyn Wheel- Myers, Florida; Award winnerDanaThomas Sponsored bytheNew York Times tary Grunwerg Laura Laura elcomes the proclama- the tonewith Gregorian set dent Vartan poration Presi- @ McInvaill Dwight Dwight ibrarians More atamericanlibrariesmagazine.org O’Scanláin

Séamus Séamus Wheeler noted, sums upthebestwayWheeler noted, That, today?” question good a ask in herlibrarythatreads:“Did you poster a has she that well-wishers of audience the told Wheeler Carolyn Winner unsolvable. seem sometimes that problems solve them help needs of theirpatronsandtryto information and questions the minus thebooze,” astheylistento “bartenders are librarians that joked community asteachersandfriends. the in place central their and work She praisedthewinnersfor their granted.”for taken be never should this but all to open are “libraries that noted and circulationattheTimes, nior vicepresidentfor marketing economic times,Yasmin Namini, se- troubled in oflibraries portance proud tobealibrarian.” “and very I’m library,”said, he brary for help.“We seeitallatthe are homelesslookingtohisli- who people and jobs their lost have who people that said Gómez A. Sol for libraryserviceshasskyrocketed. tough economictimes,thedemand ies “thepeople’s university.” freedom anddemocracy”librar- brarians “thegreatdefenders of notaprivilege.”right, He calledli- tion that“access toknowledge isa Award winnerLauraGrunwerg Emphasizing theheightenedim- Several winnersremarked thatin Wheeler Carolyn Alice K. Alice K. Juda

Hansen Lucy

Photo: San Francisco Public Library was asingleperson:librarian.” community. And at the center of it all search, and a bringing together of triumphs inre- learning enhanced, transformed, families strengthened, were stories of problems solved, lives year’s award,” Stevens noted, “there for this that libraryuserssubmitted “Throughout the 3,200 nominations gress handedouttheawards. berta Stevensof theLibraryof Con- in Virginia andPresident-Elect Ro- Rettig of the University of Richmond than 3,200 satisfiedlibrarypatrons. from nominationssentinbymore ery day. The10winnerswereselected the livesof millionsof Americansev- braries and who make a difference in who workinournation’s 123,000 li- of thehigh-standardprofessionals winners for 2009 are representative librarian. your love to learn to ALA Immediate Past PresidentJim The I Love My Librarian Award Make your mark atALA-Vote in the2010Election Important Deadlines Important —L.K.

80 5523, x. , or 5, ext. 545-2433, (800) All aboard on theALAElection,call [email protected] For moreinformation January 10. exhibit runsthrough series. Theinteractive the HarryPotterbook Hogwarts Express from W the Tank Engineby Allsburg, Thomas Express byChrisV including thePolar on children’s literature, train displayisbased annual electrictoy in itsfourthyear, the Children’s Center. Now Public Library’s Fisher at SanFrancisco along a35-foottrack holiday trainsitting Lionel Oscalereplica engineer powersthe A younglocomotive . A wdry, andthe email: an

25 american libraries | january/february 2010 26 american libraries | january/february 2010 T F N Pam SandlianSmithinadistrict Director said sustainability,” decisions baseduponlong-term state. carbon-positive its into building Brighton the pushed which branch, yet-to-be-built a and Brighton between equally split credits offset donated$2,400 incarbon- Pittman, is anticipatedtouseannually. it than more dioxide—16% bon offsets 167,620poundsofcar- September, in opened which ing, in theUnitedStates.Thebuild- library carbon-positive first the be to believed is branch rado, new AnythinkBrighton,Colo- Rangeview LibraryDistrict’s credits, carbon-offset of gift T rends |Perspectives “At everystep,wehavemadeour The generalcontractor, Fransen irst Carbon- irst ew Colorado F cooling system, and a and system, cooling and heating geothermal a panels, solar to hanks

the initialbuildingplans,butli- of part not was system energy solar the said Hansen power. building’s generates morethanathirdof the mental Design(LEED)certification. Leadership inEnergyandEnviron- seek will buildings the of one cept or$962,500,”lion, Allex- headded. hard constructioncostof $5.5 mil- total the of cost total the of percent 17.5 represented library Brighton Anythink the at implementations efficient energy our all of cost “The Hansen Libraries. toldAmerican Steve Director Communications braries andrenovatethreemore, lion projecttobuildfour newli- Poli Architects, is part of a $40-mil- Humphries by designed branch, libraries.” our of all at neutral carbon be tually press release.“Ourgoalistoeven- A 108 kW photovoltaic system system photovoltaic kW 108 A Brighton $7.2-million The P ositive L acility Becomes

ibrary

changes tothebuildingplans. complished withrelativelyminor whichHansengrant, saidwasac- also hadtofindfundsmatchthe ment of LocalAffairs.Thedistrict grant fromtheColoradoDepart- $300,000 a for apply to portunity brary addeditwhenhadtheop- building is darn good darn is building of size this for which year, a carbon of pounds 345,000 emits branch Brighton the credits, Withoutcarbon-offset the air. energy of blowingheated orcooled the half about requiring winter, in it heat and summer in building the cool to helps it floors, the round; whenit’s pumping through about 58degreesFarenheit, year- to moderates fluid the of perature thetem- Whileunderground, lot. wells 500feet belowtheparking to floors the through fluid ries ing. Aclosedsystemof pipescar- features include: carbon intheair,” Hansen said. we’ll tonsof alsonotbeemitting to seethereturnoninvestment, costs. “For the10yearsitmaytake about $30,000 ayearinenergy Solarenergywillsavethelibrary n Other environmentally friendly friendly environmentally Other

Geothermal heatingandcool- Rangeview Library District Library Rangeview communications director, communications —Steve Hansen —Steve

library.—U.S. Immigration andCustomsEnforcement, Nov. 9. in 1938,Nazisoldiersconfiscated therare B ible fromIKG the Kultusgemeinde Wien(IKG).Duringtheannexationof Austria the BibletoV Attorney’s officefortheSouthernDistrictof New Y tage, U.SImmigrationandCustoms EnforcementU.S andthe. len bytheNazis.Onovember9at Museum ofJewishHeri- back inthehandsofitsrightfulowners 71yearsafteritwassto- A two-volume,16th-centuryBomberg/Pratensis RabbinicBibleis AUSTRIA no datehasbeenset.—AssociatedPress, Nov. 17. condition. Thelibraryplanstoputthebookinanexhibition,but and received individualizedcleaningandrepair dependingonits tion instituteinFlorence. Eachofthe280drawingswasremoved the pastsevenyearsatOpificiodellePietre Dure conserva- Sebastiano Resta.Thebook,knownastheCodexesta,spent phael andLeonardo daV cently restored scrapbookofdrawingsbysuchartmastersasRa- The BibliotecaAmbrosiana inMilanunveiledNovember17are- ITALY won £500inthecontest.—BBCSomerset,Nov. 23. we’re allreaders around here.” Theboothcostthem£1,butthey she said,“butthatceasedafewmonthsagosoitwasmissedand a mobilelibraryhere which calledonceaweekonMonday,” ed convertingtheirstoabookexchangekiosk.“W the phoneboothsitwasdecommissioning,JanetFishersuggest- that BritishT When villagersin UNITED KINGDOM Fair December2.—GuadalajaraInternationalBookFair. named LibrarianoftheY Library SectionoftheAsociaciónMexicanadeBibliotecarios,was of theStateJaliscoinGuadalajaraandpresident ofthePublic Helen LadróndeGuevaraCox,advisorfortheNewPublicibrary MEXICO 3 1 elecom wassponsoringacontestforcreative usesof ienna’s Jewishcommunity, knownasIsraelitische 1 4 estbury-sub-Mendip inSomersetfoundout ear attheGuadalajaraInternationalBook inci collectedbythe17th-centurypriest 2 Gl e usedtohave ork returned obal Rea 2 5 3 4 Advocate, Nov. 24;Canowindra News,Nov. 11. and raiseawareness abouttheworkpublic libraries do.—Forbes 5–8, wasagreat waytobreak downthestereotype oflibrarians vices ManagerAlanFlores saidthattheevent,heldNovember “Bat outofHell”motorcycle tour. Gosford CouncilLibrarySer a tourofruraltownsaspartthe1000km BiblioT from Campbelltown,Canberra,Gosford, andManly—undertook ver andblackPhantommotorbikes.A group ofpubliclibrarians— by librarianswhohitthehighwaylikeabatteringramontheirsil- Rural librariesinNewSouthW AUSTRALIA country.—The NewsInternational(Karachi),Dec.3. own books.Itisnowtheoldestandlargest publiclibraryinthe Lieutenant-Governor SirCharlesAitchison,whodonated75ofhis niversary inDecember. Thelibrarywasinauguratedin1885by The PunjabublicLibraryinahore celebratedits125than- PAKISTAN sion ofIraq.—AgenceFrancePresse, Nov. 24. looted whenitwasransackedinApril2003aftertheU.S.-ledinva- collections, butaround 15,000 statuesandvaluableartifactswere um onceheldoneoftheworld’s mostimpressive Mesopotamian museum wouldbefreely availableonlineinearly2010.Themuse- try, told reporters thatsome14,000digitalimagestakenatthe 24. EricSchmidt,onthelastdayofathree-day tourofthecoun- at theIraqiNationalMuseum,itsCEOsaidinBaghdadovember Internet search giantGooglewilldigitizeartifactsanddocuments IRAQ Vanguard, Nov. 26. sential componentinpromoting literacyandeducation.—Lagos school librariesinthecountry, notingthatlibrarieswere anes- Executive Director Gloria Essien Dannerlamentedthelackof to agovernmentsecondaryschoolinOnne,majorporttown. Mobil, inNovemberdonatedafullyequippedlibrarycomplex The MobilProducing Nigeriacompany, asubsidiaryofExxon- NIGERIA 6 6 ch 5 7 8 7 ales were visitedinearlyNovember urismo 2009 8 -

27 american libraries | january/february 2010 28 american libraries | january/february 2010 annually. pounds million a than more of sions would typicallyhavecarbonemis- that acomparablysizedbuilding Headded said. good,” Hansen darn is building of size this for which 345,000 poundsof carbonayear, emits branch Brighton the its, ing summer. with awningstoprovideshadedur- winter, in light direct receive dows lighting needed. artificial of amount the regulate to ballasts stepped and sensors motion window orskylight. no is there if even spaces, interior illuminate to tubes reflective hrough ral lightoutside,anddeliverit T rends |Perspectives “Without thecarbon-offset cred- “Without n n n Introducing thenew

than 100years,in printandonline technology professionals informedformore Keeping library andinformationscience South-facing facades.Win- including controls, Lighting Solatubes. Thesecapturenatu- www.americanlibrariesmagazine.org —G.L. —G.L. Eloise BackhomeinNewYork www.americanlibrariesmagazine.org ● ● ● ● ● ● visit usintheexhibits at booth#1402 plus RSSfeeds for newissues issueofALDirect, archives—every AL Direct and “Green Your Library” by Laura Bruzas New blogs—“Perpetual Beta” by JasonGri ey Web-only spotlights Expanded content Facebook, Twitter, ALAConnect, andmore openfor comments andeasytoarticle share on More ways to getinontheconversation—every And ifyou’re atALAMidwinter,

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Enjoy! was honored. personality KayThompson, with nightclub performer and for creating Eloisein1955 where Knight,bestknown at theLibraryionsdinner Paul LeClerc November2 made byNYPLPresident The announcementwas New Y that havebeendonatedto illustrations, andotheritems Broadway posters,magazine is partofhiscollection New Y Eloise, drawnin1964for his 6-year-old character colored pencilsketchof Illustrator HilaryKnight’s ork PublicLibrary. ork City’s PlazaHotel, learn abouttheAmericanmentality. similated totheAmericanscene, getas- alized Ihadtogeteducated, writing abookisanotherissue.Ire- that havingadesireisonething, But evenasayoungboyof 16,Iknew helping theAlliesfightGermans. catering totheSovietsandStalinfor was coveredupbecausetheWest was Polish tragedy. TheKatynMassacre aboutthe Americans knewverylittle phan in1949, allalone,I realizedthat came totheUnited Statesasanor- tragedy, butfor humanity. WhenI were Polish andsuffered ahorrific for posterity, notonlybecausewe sire tocommemorateallthoseevents but toageneral audience.Itooka acceptable notonly tothepublisher a bookinsuchwaythatitwould be time. SoIdedicatedmyselfto writing the bookorIwouldhavewasted my or acommercialpublishertopublish wanted auniversityof highstanding How didthebookgetpublished? Wesley Adamczyk: When GodLookedtheOtherWay? American Libraries: Why did you write I NEWSMAKER: create aneyewitnessrecord ofthetragedysuffered bythePolishpeople. with Adamczykrecently athishomeinDeerfield,Illinois,aboutefforts to led toaretelling ofthehistoryW the formerSovietUnionfollowingcollapseofcommunismin1989has Iron Curtain.Thetestimonyofsurvivorsandtheopeningarchives of for thethousandswhosuffered afatelittleknownonthewestsideof cago Press, 2004),Adamczykbecamethevoice of War, Exile,andRedemption(UniversityofChi- When GodLookedtheOtherWay: AnOdyssey to freedom. Withthepublicationofhisbook disease andstarvationwhileleadingherchildren Soviets intheKatynMassacre; hismotherdiedof at hard labor. Hisfatherwasmurdered bythe Poles whowere exiled,imprisoned,orenslaved his family. Hewasamongmore thanamillion at age7from hisnativePolandtoSiberiawith n 1940,authorW esley Adamczykwasdeported It wasmyde-

Wes I orld W l 10 years to do it. 10 yearstodoit. it’s easiersaidthandone;ittookme of SoonIfound deportation. outthat with hisvoice,goingbacktothetime through theeyesof ayoungboyand gamble anddecidedtowritethebook such apainfulordeal? How were youabletoreconstruct 1989 validatedyourwork? lowing the collapse of communism in Has theopeningofSovietarchives fol- notes in 1990 when the Soviets still notes in1990when theSovietsstill needed documents, andIbegantaking read about it? I lived it. Of course I go to the best library in the world to people under the Soviets. Do I need to example of thetragedyof thePolish crying, yes. beria inwinter. Therewasalotof cluding junglesanddesertsSi- wandering allovertheuniverse,in- Ilost10yearsof again. mychildhood, it’sit, like goingthroughitallover an understatement;whenonerelives Veryhood issuppressed. painfulis Much of whathappensinone’s child- do wasgobacktomysubconscious. ey ey ar II.AmericanLibrariestalked Ad am c What Ihadto zyk I’m a living kresy-siberia.org. from thebooksonwebat before thewar. You canviewscans tage, andhowwewerebroughtup mirror imageof Polish culture,heri- during theirdeportationordealisa Whatthosechildren wrote Australia. er astheSovietUnion, India, and countries, asfarawayfromeachoth- graph booksinscribedin16different I’vecollected 30auto- it anddateit. something for theirfriendsandsign would inscribesomethingordraw years ago, where children and women tograph bookswereverypopular 12 countriesandfour continents.Au- and wentfromPoland toSiberiaand sister andsurvivedthedeportation started withonethatbelongedtomy graph books.T you’ve amassedacollectionofauto- tion aboutthedeportation,and Y something tohumanity. As apersonwho triedtocontribute How doyouwanttoberemembered? a libraryorarchive? mary source. Will they be deposited in The autographbooksare arare pri- more andastimegoeson. cution of Polish officers atKatyn— suchastheexe- things havecomeout, had the lock and key, but certain never metwasscaryenoughfor them. autograph book to a guy they have them up. The idea of sending their children. They don’t want to give them for theirchildrenandgrand- treasures and people want to leave Theyarefamily so manysurvived. ou’ve recently organizedanexhibi- Interview ell usaboutthem. |trends I am amazed that I amamazedthat z

29 american libraries | january/february 2010 30 american libraries | january/february 2010 the agreement. modify to parties prompted the Department Justice the by filing unfavorable An C ment.” concerns, while preserving the core benefits of the agree- “weredevelopedtoaddressmanyofDepartment, these overseeing thedeal,including theonefromJustice made afterareviewof submissionsfiled withthecourt their communities.” subscribe inawaythatwouldallowthemtofullyserve “no information onwhetherorhowpubliclibrariescould librarian KarenCoylelamentedthattherevisionoffers Onherblog, terminal perlibrarybuildingwasallowed. ies toaccessthedatabaseof books;previously, onlyone the number of terminalsthatcanbeusedatpubliclibrar - let theirworksbedistributedatnocost. rightsholdersto Creative Commonslicensing,permitting cisions regardingorphanworks.In itallowsfor addition, independent fiduciarywhowouldberesponsible for de- locate rightsholdersandcallingfor theappointmentof an revenue generatedfromunclaimedworkstobeused treatment of orphanworks,directingaportionof the and anunfavorableSeptember18filingbythe Justice De- Dec.2008,p.30), works andforeign publications(AL, cism overantitrustconcernsandtreatmentof orphan ary 18. response; thefinalfairnesshearingwilltake place Febru- sets aFebruary 4deadlinefor theJustice Department’s shortly beforeamidnightdeadlineonNovember13. Authors the Guild, andtheAssociationofAmericanPublishers Google, by filed was The settlement project. amended Search Book Google’s challenging suits T R T echnologyTrends | In thepartiesnotedthatchanges, astatement, The amendedagreementpermitsGoogletoincrease The originaldeal,reachedinOctober2008,drewcriti- filing A proposedtimetablesetoutinthesettlement ackles F evised G file objections and amicus briefs to a revised revised a version ofaproposedsettlementlaw- to briefs amicus and objections to 28 file January until have parties oncerned or Canada. Itor Canada. alsoaddressesthe the United Australia, Kingdom, Copyright Officeorpublishedin ther registeredwiththeU.S. agreement tobooksthatwereei- limitsthe amended settlement foreign rightsholders,the modify theagreement. partment promptedthepartiesto In responsetoconcernsfrom oreign T oogle B itles, O ooks S tive, becauseit’s muchlesscomprehensive.” search Libraries.“It- willmake itsignificantlylessattrac Butler, alawandpolicyfellow attheAssociationof Re- shesaidintheNovemberEnglish texts, 24eSchoolNews. “It makes abigdifference” for studentsresearchingnon- associate deanof librariesatCarnegieMellon University. changes thevalueof itinaway,” observedErikaLinke, lish worksasdetrimentaltotheproject’s value.“It increasing accesstoalltheworld’s books.” around theworldtofulfillourlongstandingmission of forward tocontinuingworkwithrightsholdersfrom Dan ClancyonGoogle’s PublicPolicy Blog,“butwelook modifications,” saidGoogle BooksEngineeringDirector asaresultof our many countriesthroughthesettlement won’t beabletoprovideaccessasmanybooksfrom byatleasthalf.“We’resettlement disappointedthatwe titles wouldreducethenumber of workscoveredbythe November 16thattheeliminationof millionsof foreign change totheagreement:TheWall StreetJournal estimated able asaPDF fileatwo.ala.org/gbs. III:TheAmended SettlementAgreementisavail- plexed Part particularly thoserelevanttolibraries. AGuideforthePer- consultant Jonathan Banddescribingthemajorrevisions, bylegal Research Librarieshavereleased aguidewritten Research Libraries,andALA’s Associationof Collegeand ing, BloombergreportedDecember2. firm couldargueitscaseatthe February 18fairnesshear- standard for preliminaryapproval,” butChinsaidthe “doomed from thestartandfailstosatisfyevenlow is Amazonclaimedthesettlement vised settlement. .com toreconsiderhispreliminaryapprovalof there- rejectedonDecember1arequestbyAmazon agreement, running advertising?” cally, “Dowereallywantthecardcatalogof thefuture play byaprofit-maximizing company.” He asked rhetori - the “Google’s one-stopbookshop[model]isafor-profit sumers wouldexpectfromanypubliclibrary,” andthat November 18that“thedeallacksbasicsafeguards con- Peter Brantley, cochairof theOpenBookAlliance,said safeguards Consumer “It’ll Anglo-centricsystem,” beapretty notedBrandon Academic librarianssawtheremovalof thenon-Eng- The removalof foreign booksisthemostsignificant The American Library Association, theAssociationofThe AmericanLibraryAssociation, U.S. DistrictJudge who isoverseeingthe DannyChin, ettlement ettlement rphans —G.F. T plans. libraries. Thesegrantswillhelpthemexecutethose for upgradingandsustaininginternetconnectionsin been supportingthesestatesastheydevelopedstrategies York, andVirginia. For thepastyear, thefoundation has state librariesof Arkansas,Kansas,Massachusetts, New ies saytheircurrentinternetspeedisinsufficient. .ala.org/ors) recentlyreportedthat60%ofalllibrar- www see or 14, p. Nov., Library Associationstudy(AL, American An bandwidth. increased provide to ability libraries’ than faster growing is access internet speed broadband stimulusfunds.Patrondemandforhigh- federal for compete libraries public help to states additional 14 with partnerships announced and states that the bandwidth shaper was installed to make it harder to it make harder installed was shaper the bandwidth that Libraries American told reference, and technology of ager man Joseph, Tommy down,” bogged gets just it in, come to start people as day the ”Through crawl. a to databases access slowing to the and internet online was traffic but tion, heavy in cases some receives.category websites each bandwidth much how adjusts and different categorizes Cymphonix that from shaper bandwidth T Protect Access Resources to Online TestsLibrary Bandwidth Shaper to M G The partnerships with 14 additional states—Alaska, states—Alaska, additional 14 with partnerships The The $3.4 millioningrantswillbedividedamongthe The The connec a 10-megabit has library The boro (N.C.) Public Library has installed an $8,000 $8,000 an installed has Library Public (N.C.) boro G connection, internet overtaxed an address o ates F illion to B B etter bolster internet connections for libraries in five five in libraries for connections internet bolster to grants in million $3.4 nearly 1 December ted he BillandMelindaGatesFoundationcommit- Greensboro News Greensboro & Record . oundation Commits $3.4 reported November 15 November reported - - databases toacrawl. online and internet slowing accesstothe was traffic heavy cases some in but connection, hasa10-megabit Library The GreensboroPublic reens - roadband A content. adult in blocking enough far go shapers bandwidth the think don’t and websites with adult content are while athat said Joseph category that pornography. to access the for patrons system dation’s website,www.gatesfoundation.org. and Melinda GatesFoundation. Readmoreonthefoun- long seriesof well-timedbooststolibrariesfromtheBill funding. e-rate federal more secure libraries help to sistance awarded thefederal stimulusgrants;andtechnicalas- are states the if funds matching some receive also and ReinvestmentAct(ARRA).Participating stateswill funded through theAmericanRecoverytunity Program, mation Administration’s BroadbandTechnology Oppor- through theNational Telecommunications andInfor- libraries competefor federal broadbandstimulusfunds help to assistance consulting and technical provide will foundation the instead, grants; not are ships tion’s Thepartner- newOpportunityOnlineprogram. Utah, Vermont, andWashington—make upthefounda - Oklahoma, Jersey, New Nebraska, Carolina, North tana, Colorado,Delaware,Idaho,Arizona, Kentucky, Mon- The grantsandpartnershipsrepresentanotherina reaction from parents who want filters filters want who parents from reaction negative notably with mixed, been has system new the to reaction that added He allocations. bandwidth adjusting and shaper bandwidth the with perimenting available. always are for paid has library the materials that ensure to he said, resources, in public investment” our protect to trying are “We content. filtering of intention not the with was installed shaper bandwidth the slows, - ex still is library the that said Joseph ccess — —L.K.

G.L.

31 american libraries | january/february 2010 32 american libraries | january/february 2010 years. years. embargo theirworkforuptofive G to dissertation entire the release computer. these dissertationsthrough hisorher G with partnership first-of-its-kind a be to believes it what created has submissions, dissertation ic While otheruniversitiesallowelectron- Chronicle reported sertations online,theSanFrancisco doctoral studentstosubmittheirdis- (Calif.) Universityhasbegunallowing itoring, andexpandedmusicservices. ments andmoneytransfer, healthmon- phones in2012,includingmobilepay- 10 functionsthatwillbeperformedon research firmGartner’s listofthetop reporting proach, ReadW W i for more photos, recipes, games,andmuch networking, social news, for options with smartphones, for applications free zine identified Te T oogle, or only 20%, and they may may they and 20%, only or oogle, read to anyone allow will that oogle indows indows echnologyTrends | Digital Dissertations Mobile AppsCelebrated ch tr launched a new Collections Collections new a launched has The SmithsonianInstitution epartment in the week following Department inthe weekfollowing 404 images taken by the ies’ DigitalProjects unithasdigitized The UniversityofNorth museums. and chives, from theSmithsonian’s libraries,ar journals) electronic and files, sound videos, images, (including resources 265,900 and records searchable million 2 than more contains center collections.si.edu. at Center riteW M P S hone, hone, obile, and other phones. phones. other and obile, tudents have the option to to option the have tudents eb tookadifferent ap- en December 1 the top 100 B ds i N lack digital collectionsupd N ovember 18 on the the on 18 ovember ovember 16. 16. ovember B n B erry, S tanford tanford S D ri tanford tanford A exas Librar PC Maga- allas ndroid, ndroid, ef S T earch earch he he

P olice - - translation ofFacebookCEOMark provided provided grant. L Ingram Digitalwithmoneyfrom a and medicine,were purchased from health, language, biography, history, subjects focusingonclassicliterature, wide onlinelibrary. Thee-books,in library websitesandtheNCLivestate- e libraries beganoffering 318new ibrary ibrary B S the Diego Librarieshaspartnered with atSan The UniversityofCalifornia T electronic items. 7-million-item collectionofprintand related materials with the university’s museum’s visualartcatalogs and access tomore than8,000ofthe available in the libraries’ K the assassinationofPresident JohnF ooks in in ooks Facebook’s Letter, T New E-books exas History, texashistory.unt.edu. an ennedy. M D S iego in useum of Contemporary ervices and and ervices D D ecember 1 a facetious facetious a 1 ecember T ecember through local local through ecember he photos are now publicly L a Jolla to integrate N M orth Carolina Carolina orth useum staff will T echnology echnology ranslated P ortal to find wheretostay A A

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. . the UniversityofN orth T part ofacollection newlydigitizedby The jailofficeattheDallasCityHall, freaking world.Eatit,MySpace.” “ to translated F lion peoplearound theworldare using of the of citizens become renounce yournationalaffiliationsand willfully all you when future so-distant preparing youforthedayinnot- “ as translated removed be would networks regional that ment highlights: Zuckerberg’s announce- controls. privacy revised explained that membership Zuckerberg’s openlettertothesite’s person oratlibraries.ucsd.edu. have access to acebook to share their lives online” online” lives their share to acebook Facebook”; and “More than 350 mil- and onlinebookingsites. each hotel is linked to reviews rating oramenitiesoffered, and users tolimittheirresults bystar pounds, or coded by price in dollars, on aGoogleMapandcolor- hotel rooms, whichare shown Center (left)toidentifynearby Convention and an address, such as the hotel search. is anewGoogleMaps–powered R oom ates A tlas (www.roomatlas.com) W U E C e are taking over the the over taking are e uros. U SD sers can input ’s holdings in E xhibition F exas Libraries. G ilters allow I am simply simply am A rand rand mong the the mong B F oston acebook’s acebook’s B R ritish epublic epublic

Photo: Dallas Municipal Archives, City Secretary’s Office, City of Dallas ATLAS isoneroute toaninteractivefuture forolddigital collections users expect. The first phase of the the of phase first The expect. users today’s ways in engaging and tive 1918,” tomake themmoreinterac- The First OneHundred Years 1818– Heroes: Unsung Other Womenand Illinois “Early popular the as such interest, public and value proven existing, agingdigitalassetsof revitalize and repurpose to is ATLAS of goal The .atlaspodcasts.org). take the ATLAS project(www the ALSmemberlibrariestounder- Learning Times (LT) andseveralof Syndicated Sites(ATLAS) project. ance’s Trail toLearning-Castsand outdated interfaceswithitsAlli- such revamp and refresh, update, to way one shown has Illinois of (ALS) come technologicallyoutdated. they’ve be- use, in still are many and although documents, these to cess improved ac- significantly and time the at innovative were or historicalperiod.Theprojects documents centeredonaplace and maps, images, historical of ects ofteninvolveddigitization own endeavors.Theseearlyproj- their in engaged already were libraries many entrepreneurs, ley B Renewal Digital In 2009, ALS partnered with with partnered ALS In2009, System Library Alliance The in theeyeofSiliconVal- tures wereevenagleam of massdigitizationven- wave current the efore aging digitalassets.

ATLAS project is is project ATLAS The goal of the the of goal The revitalize existing, existing, revitalize to repurpose and and repurpose to

and revitalized. revitalized. and revamped, refreshed, be to resource valuable this for need a created has resources, and Web tools 2.0 various tions basedontheemergenceof coupled withrisinguserexpecta- web, the of maturation and growth the decade, past the Over day. itseemsdatedandfrumpy to- out, when it came en wascutting-edge nying text. andwrote accompa- scanned them, pioneers, women topic: to cording libraries weregroupedgenerallyac- participating from text and es the firstcentury of statehood. Imag- periences of Illinoiswomenduring capture andconveydigitallytheex- Early IllinoisWomen intendedto tral IllinoisandledbytheALS, lections of 10librariesinwestcen- project wasfinished June 30, 2009. mation to life. When users launch launch users When life. to mation 2.0 tools—tobringhistoricalinfor- Web other and YouTube videos, data, historical images, podcasts, find to use can users which Illinois of maps podmaps—interactive uses ATLAS works How ATLAS But althoughEarlyIllinoisWom- Created in1997–98fromthecol- Dispatches from theField| TECHNOLOGY lected images, institutions se- ticipating ians frompar- and war. Librar- entertainment, and arts cation, medicine, edu- work, gion, public life, reli- each other. replace or with compete than rather other, each complement methods access basic two The teraction. as chosen subjectgroupings,aswell carefully with professionals by trolled accessthatispredefined emphasis onhavingbothcon- team’s project the of importance very engagingandinteractive. content the exploring makes map of podcast hotspotsonanavigable representation visual The be. could through theuseof podmaps,many revitalization to amenable are ects While notallearlydigitizationproj- manageable. is bor-intensive, collaborative effort whilela- that, purposed andrevitalizedthrougha es andothercontentcouldbere- that existinghistoricaldigitalimag- they aremadeavailable. before team project the by reviewed are Submissions collection. existing the complement to podcasts tional finished podcastsorideas for addi- users. online of tations the existingexperiencesandexpec- web-based maps,thusbuildingon similar toGoogleMaps andother is podmap The wish. they as pan and map of Illinoisthattheycanzoom interactive an see they homepage, ATLAS the from podmap the organizations innovate. Services, asmallcompany thathelps Second Life)isfounderofTAP Information TOM Peters(MaxitoRicardoin The project also reinforced the the reinforced also project The The ATLAS projectdemonstrates either submit also can public The un con trolled accessviauserin- z by Tom Peters

33 american libraries | january/february 2010 34 american libraries | january/february 2010 Notes onInfoCamp A Info the Woods I’ve actuallyfound Twitter useful— and Ithinktheconvenersdid too. was verypositive.Ilearnedalot, naturally,work, butmyexperience spur of Theydon’t themoment. all oftencreate, andlead, ontheflyand up totheparticipantsimagine, entirely are that sessions multiple with akeynote eachdayandthen unconference. InfoCamp startsoff what’s goingtohappen. knows nobody because nature, ence’s off-the-cuff unstructured, bracing toexperienceanunconfer- quite it’s presentations, prepared ly planning conclaveswithelaborate- years-in-the- to highlystructured, used us of those for fascinating; are Unconferences Elkington. Rachel and Louie Aaron named dynamos of couple a by led and founded ence my firstInfoCamp, anunconfer- to went I of. fall—sort this camping go to duced however, in- flush toilets. and stores fore grocery a timebe- to back go reason to no see I and reason, a for here maintained thatcivilizationis always I’ve but thing, of sort that mean, it’sfineforthosewholike TECHNOLOGY |InternetLibrarian It’s also, by the way, the only time time only the way, the by It’s also, an do to ways of lots are There was, I the outdoorsy type. I type. outdoorsy the inclination by not am me wellwilltestify,I s anyonewhoknows the-cuff nature. nature. the-cuff It’s quite bracing bracing quite It’s to experience an an experience to unstructured, off- unconference’s websites (especially intheautomo- ornone. joining thepartywithlittle are people more and technique, search and search with experience more getting are people More vide”: growing too. is category that and month, previous engine hasn’t seenthatsearchinthe and thatcategoryisrisingquickly. words; 3%areeightwordsormore, two quarter another word, one are ence-friendly hour: snippets fromherfastandaudi- random few a are Here Fox. essa note bysearch-engineexpertVan- was particularlytaken withthekey- IBeing thesearchgeekthatIam, Fox talks the good. nation anddiversity, which isallto plan yourown!) and infocamp.info at look a (Have courage tosignupgiveasession. the up worked people as too, ing TheInfoCampon. wikikept updat- me afullerviewof whatwasgoing in othersessions(ormyown)gave reading tweetsfrompeoplesitting The percentage of traffic to traffic of percentage z The z There’s agrowing“search di- z For 20%of queries,thesearch z Aboutaquarterof websearches Lots of cross-polli- folks. keen other and design, web and experience user as specialistsin well as librarians of participants—lots of breadth the was part Maybe the coolest coolest the Maybe story. z in—the forest. .Butthat’s another if itwasheldataconference center Even Hartley. Jan friend dear my out help and there be to glad was I job. first a on out starting just someone for advice to searching federated to sustainability from ranging ously 15 minutestoeachtopic,spontane- This wasonebiggroupthatgavejust Libraries. Research and College of ALA’s of Association chapters of theWashington andOregon meeting annual the at session a time pate inanotherunconference, this tion biz. lenges tothoseof usintheinforma- presents opportunitiesandchal- still amovingtargetandassuch It’s it. with familiar quite become to evolve,evenaftermostof ushave continues clearly search that serve make of otherthantoob- allthat, them. what engineactuallyproduced of regardless highly more them rate they’ll and them on name Google ple thesameresultswith Google thanothertools;givepeo- sored results. the organicresults,bypassingspon- or directnavigationisrising. search enginesasopposedtolinks tive andsportsfields)comingfrom intlib of Washington inSeattle. Sendideasto the InformationSchool oftheUniversity Joseph Janes A few weekslater, Igottopartici- to what sure entirely not I’m for higher is perception z Brand to directly go searchers of z 85% @ ischool.washington.edu. is associateprofessor in by JosephJanes Brand Perception 2.0 T versations canimpact theirbrand. asthesecon- are havingabout them, itor theonlineconversationspeople trons. Librariesshouldactively mon- your library, socanyourotherpa- the thingspeoplearewritingabout your library’s name?If youcan find comes upinsearchenginesunder library online?Doyouknowwhat what patronsaresayingaboutyour Doyouknow their onlinereputation. clientele frequentsandmonitoring their presenceinthespaces manage theironlineidentitythrough Organizations of alltypesshould me Google M an organization’s brand. with ahighGooglerankcanimpact someone ajob,negativereview cost can Facebook on photo mising cial mediaposts.Just asacompro- posts, tweets,ratings,andotherso- blog through online perceived are brands their how at looking now are Organizations individuals. as about concerned be only should we people havepostedaboutus. things the and online put have is builtuponallofthethingswe identity Online prospects. job future their impact can posts mising photographsorderogatory ally disappearsandthatcompro- teens thatnothingonlineeverre- warned have They sites. working oping apresenceonsocialnet- ools foronlinereputation management Online identity isn’t something something isn’t identity Online adults aboutdevel- in educatingyoung role a play to tried have librarians any traditional media, andmore.traditional media, Twitter, social networkingsites, blogs, on organization your about saying are people what track to you allowstion (socialmention.com), ter mentions.Onesite,Social Men- same functionalityfor finding Twit- the offer (tweetbeep.com) Beep andTweetScan (tweetscan.com) Tweet Tools like name. library’s their contains that written been has post a when know them let to alerts up set can people .google.com), Google BlogSearch(blogsearch like tool a Using library. their tion yourlibrary. send youthelatestresultsthatmen- Google Alert(google.com/alerts)will tive impressionof thelibrary. A Google rankcouldgivepeopleanega- ments are 1–3 years old, the site’s high library staff.Whileall of thecom- from students and no responses from which contains dozens of complaints Library Sucks,” group “uOttawa the Facebook in Ontario is Library Ottawa University of search for the doing aGoogle results when One of the first page may influence their perceptions. what they find on that first results your library’s website this way, and through a Google search. People find ers are saying about your library is Websites where users can rate local about tweet or blog people Some One basicwaytofindoutwhatus- They canrespond! What can libraries libraries can What find negative do whenthey comments online? online? comments

In Practice|TECHNOLOGY mote yourbrandinapositiveway. tions onlineisthebestwaytopro- engaging inconstructiveconversa- wants to improve the library. Actively staff takes feedback seriouslyand manner willshowpatronsthatlibrary reviews. Responding in a considerate respond directly on Yelp to negative Youbook groupifyoujoinit. caneven feature, andyoucanposttoaFace- ments, Twitter has the @ response can respond!Most blogsallowcom- find negativecommentsonline?They valuable input. brary’s reputation, but for getting not onlyusefulfor managingyourli- deal of feedback, so visiting the site is Library. Many arelongandgiveagreat In geographicareaswithatech-savvy from diners to plumbers to doctors. .com) allow users to rate everything your library. SitessuchasYelp (yelp places to look for comments about businesses andservicesarealsogood [email protected]. Contact herat A BestPracticesWiki. Wants toBeFree andcreated LibrarySuccess: Information Science.Sheblogsat State UniversitySchoolofLibraryand Vermont, andpart-timefacultyatSanJose initiatives atNorwichUniversityinNorthfield, MEREDITH FARKAS isheadofinstructional What can libraries do when they paign (Ill.) Public paign (Ill.)Public reviews for Cham- Library and eight Boston Public 167 reviews for example, thereare few reviews. For will have at least a likely that libraries population, it’s by Meredith Farkas z

35 american libraries | january/february 2010 OPINION | Public Perception How the World Sees Us

“I see the web and everything it stands some computer algorithm that guessed Baccelaureate program despite not own- for as being an immense improvement and failed—again. And again. And ing a computer at home. Instead, she over our old arrangements. It’s absurd again.” types papers at school or at the library, to sit around sentimentalizing about PC Mech’s RICH MENGA on the library’s even filching her sister’s library card in or- the decline of the book in the face of importance today, despite many technolo- der to buy more computer time than the li- the kind of knowledge that the web gists’ arguments to the con- now gives us, and the research it allows trary. “Are Libraries Dying?” “Access to knowledge is a us to do.” Dec. 2. TERRY BELANGER, MacArthur fellow and right, not a privilege.” founder of Rare Book School, in “The Book “Libraries are open to all Carnegie Corporation President Vartan Gregorian Mechanic,” Chronicle of Higher Education, but this should never be at the opening of the I Love My Librarian Award Dec. 6. taken for granted.” ceremony, Dec. 3. New York Times Senior Vice “I typed in ‘Luddite,’ and [the OPAC] President for Marketing and Circulation brary’s 30-minute limit. “Lack of Computer gave me a list of six books (six!) as well YASMIN NAMINI, at the 2009 I Love My Access Hampers Some Students,” Wash- as links to Amazon reviews. I set out to Librarian awards ceremony, Dec. 3. ington Post, Dec. 6 find each book. . . . I spent three hours at the library and did not learn much “Bound volumes . . . tell you all the de- “Too much time has been spent think- about Luddites, but what I did find ac- tails historians don’t.” ing about ‘libraries of the future.’ The tually gave me chills. This is what I dis- Author PETE HAMILL discussing the impor- reason for falling use is that too little covered: If you have a specific tance of bound newspaper volumes for re- attention has been given to what peo- destination, the web is the place to go. search for his historical novels. “Pete ple have wanted in libraries of today. If you just need to search, there is no Hamill Talks about Newspapers, Fiction, The balance of resources has swung place like the library.” and Life with Keyboard and Pen,” Syracuse too far away from the obvious daily Author DIANA WAGMAN, on her quest for (N.Y.) Post-Standard Entertainment and need. The reason why use has declined information about Luddites at the Los An- Weekend Blog, Dec. 6. is not because people have lost their geles Public Library, “A Luddite in the desire or need for reading or what Library,” Los Angeles Times, Nov. 22. “[Without a computer] there’s a kind of books contain or because technologies a wall, a barrier to the world.” have changed, but because public “The library has the advantage simply YING WU, senior at J. E. B. Stuart High libraries haven’t got what they want. for the reason their catalogs were or- School in Falls Church, Virginia, who has And in their turn because of that have ganized by live human beings, and not a 4.2 GPA in her school’s International lost their reputation for being useful places to visit.” RICHARD CHARKIN, executive director of Bloomsbury Publishing, in Empower, In- form, Enrich, the consultation paper published December 1 as part of the UK Libraries Modernisation Review. january/february 2010

| “She taught me from a library book.”

Grammy-winning singer MYA, explaining how her mother was her first dance in- Syndicated comic Mother Goose and Grimm artist Mike Peters mocking the limitations structor, Dancing with the Stars, ABC-TV, of e-books, Nov. 30. Nov. 16. z american libraries

36 On My Mind | OPINION The Faces of Circulation

Staff attitudes can slight their centrality to library operations by Toccara Porter

hat is the recipe for whether circulation staff were pres- Circulation work is not solely creating a circula- ent or not, without reproach. limited to physical duties. It repre- tion worker? You These attitudes sents the first add three or four lead to the work These attitudes point of contact able-bodiedW individuals, one of circulation be- for most library tablespoon of a circulation study ing deemed sim- lead to the work users. The loca- guide, bake for about one month ple or far below of circulation tion of the circu- of trial-by-fire on-the-desk ex- the level of tasks a being deemed lation desk is perience, and you have what is professional generally nearest called the circulation worker. librarian should simple or far below to the entrance As a former circulation worker stoop to. In Soul the level of tasks a doors. Circula- who ultimately became a reference on Ice, Eldridge professional librarian tion workers can librarian (in other words, I was just Cleaver analyzed set the tone for passing through the department), I the relationship should stoop to. the manner of find myself compelled to vent on the between whites customer service lack of respect shown to circulation and blacks as the physical body be- that patrons can expect to receive at workers. ing metaphorically representative of other service desks in the library. the black man, whereas the white Inviolate boundaries man represented the brain. Simi- Technology central Judging by the attitudes held by larly, circulation seemingly repre- Circulation workers are also tech- some reference staff at my library sents the physical being—that is, the nologically savvy. Integrated library (conscious or not), circulation lifting and shelving of heavy loads systems, scanning machinery, theft workers and the circulation desk from book and media carts. Cer- systems, and robotic retrieval sys- may as well have gone by the moni- tainly the brain is not used in these tems are all part of the technology ker “dummy worker” or “dummy duties, right? The reference desk, in used in various circulation depart- desk.” Why? There were clear turn, is symbolic of the cerebral, ments. The skills needed to operate boundaries set between circulation being the turf of those with a vast these systems are department-spe- and reference, both stated in the job knowledge base and the cognitive cific but are just as central to the handbook and observed tacitly. Cir- abilities to locate sources in the daily operations of the library as culation workers were not to pro- library, perform the reference in- reference or special collections. vide assistance to patrons unless terview, and offer readers’ advisory. The list can go on. The main point questions were directional in nature is that every position in the library or related to a circulation-oriented Delivery problems is necessary to help all workers per- function like a basic library catalog The problem in all of this is less in form their job efficiently. Circula- search. Crossing that line resulted the message itself—different de- tion staff are valuable to the service

in stern looks from some reference partments obviously have different of a library and should be treated january/february 2010

staff, followed by a review of duties responsibilities—but in how that that way. z |

administered by the supervisor. Yet message is delivered. One type of reference staff could freely roam worker should not be treated as in- Toccara Porter is a reference librarian at the University of Louisville in Kentucky. She around the circulation desk per- ferior because the nature of the was formerly a circulation worker at Columbus forming that department’s duties, work varies. (Ohio) Metropolitan Library. american libraries

37 The Year in Review

Recession Sanctuary The silver lining in the clouds that overshadowed much of 2009 was that despite libraries’ paring down their budgets, cutting hours, and even closing doors indefinitely, people nationwide turned to their libraries as they embraced a back-to-the-basics lifestyle. On the scale of amenity versus necessity, library technology used for job seeking, continu- 1 ing education, and e-government tips the scales for libraries, making the case for their necessity.

Fiscal Tsunami The late 2008 fiscal fallout turned our attention toward pinches and cuts in public libraries, so much so that the stories became too frequent to report. It was only the biggest of the big stories that captured our attention, such as threats that the State Library of Michigan would be closed, its collections scattered throughout various other state-level departments. 2 Shelter from the storm often came in the form of grassroots efforts.

Tragedies and Triumphs There was a time when American Libraries would cover just about every threatened library service cutback or closure that the editors got wind of—in those days, such unimaginable, offbeat stories were what riveted readers. But in 2009, what used to be unimaginable in Libraryland became all too 3 commonplace, and some of the most gripping stories were about the few libraries that overcame their budget woes.

Defending the Freedom to REad Homosexuality was clearly in the lead as the hot-button issue that most raised the hackles of would-be censors in America. Released in April, the American Library Association’s list of the top 10 most frequently challenged books of 2008 reported that And Tango Makes Three, by Justin Richardson and Peter Parnell, ranked first, withThe Perks of Being a Wall- 4 flower and Uncle Bobby’s Wedding placing 6th and 8th respectively for the same reason.

The crisis hits academia Many academic libraries faced major planned or potential budget cuts as the nation’s economic meltdown took its toll. Reports and announcements from U.S. universities showed that significant budget cuts were widespread among members of the Association of Research Libraries and other institutions of 5 higher education across the country. Read more about the the top library stories of 2009. Comment or post your own top 10 at The Year in Review americanlibrariesmagazine.org.

Google Gaining Lawsuits challenging Google’s Book Search project on copyright grounds remained unsettled as 2009 came to a close. Concerned parties have until January 28 to file objections and amicus briefs to a revised version of a proposed settlement of lawsuits challenging the project. The settlement was filed by Google, the 6 Authors Guild, and the Association of American Publishers.

E-Books Escalate

As Amazon, Sony, and other manufacturers of e-book readers unveiled their new wares, the market flourished. Amazon released the Kindle 2 to much fanfare but reined in a text-to-speech feature following protests from the 9,000-member Authors Guild, which claimed the reader’s ability to convert text to spoken word infringed on the audiobook business. Meanwhile, the 7 New York Times reported in mid-October that about 5,400 public libraries loan e-books and audiobooks.

Lead Scares Assuaged The controversy appeared with an unanticipated flurry and disappeared as quickly, once librarians explained what the Consumer Product Safety Improve- ment Act would mean if it were applied to library books for children. But the disappearance was only a postponement, gaining the library community just 11 months in which to build a case for legislation that would exempt ordinary books, which pose no threat of lead contamination to children. 8

Open source Open source software has been hard at work in the deepest back rooms of libraries for years, with most web servers running on the Linux-Apache- MySQL-PHP cocktail. But in 2009, more than ever before, OSS solutions began to take a front seat in discussions about nearly every other aspect of computing infrastructure: ILSs, discovery layers, patron terminals, and web CMSs. 9

Record Crowd in Chicago Much to the surprise of many, nearly 29,000 librarians and library supporters attended the American Library Association’s Annual Conference June 9-15 in Chicago. It handily outdrew last year’s conference in Anaheim by some 7,000 people, and in the middle of a major recession, set a new ALA conference attendance record. 10

Visit the new American Libraries website, starting with americanlibrariesmagazine.org/09inreview 40 american libraries | january/february 2010 F have beencutby20%. hours staff and week, a days three early close branches your tions, but with a little imagination and some diligent diligent some and imagination little a with but tions, collec- your display you how or points service walk your staff they when see you way the changing mean they might It doors. your through what like they time—if and money their spending been they’ve where cafés internet and bookstores the to alternative may attractive users an discover library new these pass, boarding a print or loyal into DVDs out check users to in come only novice they if Even turn customers. to order in libraries our Figure rare opportunity: out what want really people from a is enduring now are libraries most scenario news” bad library indecadesareliningupfor librarycards. a public inside been haven’t who people and skyrocketed While it may seem optimistic, hidden in this “good news/ have count gate and Circulation news: good the Now economy isdown,halfof local The irst thebadnews: How to Thrive by Design in Tough Tough hardcore patrons can turnnewbievisitorsinto A low-costlibrarymakeover Times

and founder of Envirosell. A self-described retail retail self-described A Envirosell. of founder and Buy the conference featured Paco Underhill, author of Council, Urban Libraries by the Sponsored design. retail audio conference on improving customer service through them wanttocomebackoncethe economyimproves. goal: determining how to improveThe inside. get theytheironce do theyexperiencewhat and go theywhere and make library, the and use people how out find toencouraged us standardized library input and output measures, Envirosell in retail, service, home, and online settings. Instead of consultingusing firm specializing in the study of human behavior researchandglobal Envirosell,surements adeveloped by times. tumultuous these of best can library draw which any almost to committed make the from model satisfaction—a customer in improvements measurable and usage library in increases consistent in resulted transformation The makeover. a such just accomplished have Library Public (Calif.) Hayward the tial to nontraditional visitors as a trip to the grocery store. essen- as visit library a make can you detail, to attention We discovered Envirosell through an October 2005 2005 October an through Envirosell discovered We mea- retail innovative with this accomplished Hayward Withofhelp the at staff library tools, evaluation retail

by LisaRosenblum

Why Why We

tablishments. Surveys also showed that customers were were customers that showed also Surveys tablishments. es- retail to forvisits time long library,a the considered in minutes 21–30 spent 37% that showed and consistent Cameras didnotcapturetitles beingborrowed.) posted in both English were and signs Spanish about concerns, the privacy videotaping. to response (In patterns. usage analyze to reviewed was which tape, of hours 350 over self-checks—generated the by and computers, cess activity—i.e., near the checkout near the desk, public ac- most the was there where points touch at ceilings the in small a received incentive and for completing the library survey. Video the cameras set left up they as English or long how Spanish either determine in surveyed were to they and stayed, minutes people 30 to up for tracked were patterns Movement areas. library key in usage and traffic of analysis video and surveys, satisfaction tomer elements: customer tracking and dot-density maps, cus- and white—whichwasthesamethroughoutbuilding. brown scheme—largely color the in was consistency only there were no separate rooms for group or quiet study. The areas of the building, and while there was a small teen area, separate two in available was use computer Public inside. walked they as signs homemade of variety a navigate and desk service large a circumvent to had patrons their language, Whatever speakers. Vietnamese and Hindi, nese, number significant a included native also of Chi- Tagalog, facility served a community that was almost 80% Latino but 8,000-square-footthe 2001, in expanded and 1960s early with nocapital-improvementfunds. all And options. information other comunity’s the with and customers modern provide a to level of customer appeal satisfaction that to could compete library fashioned old- an transform to how know to wanted HPL service. of provision their in traditional were and mid-century (the Main and the smaller Weekes branch) were designed measure thesuccessof itsinnovations, to sought SJPL centers. technology and signage, sistent con- colorful marketplace, new-books a points, service cluded the introduction of self-service options, one-stop in- that program improvement capital $212-million ofa midst the in was Library Public José San 18-branch The different. more been have hardly could systems two The Voting with their feet standpoint. floor-layout a from behavior customers’ their examine LSTAgrant, an by funded and, up team to libraries public José San and Hayward the inspired ence “people and products and people and spaces.” The confer- anthropologist, Underhill studies the interaction between Initial data for both library systems were relatively relatively were systems library both for data Initial main three had methodology evaluation Envirosell’s WeWeekesthe to the study in our Built limited branch. buildings two Library’s Public Hayward contrast, By not afford professional signs throughout the branch, we branch, the throughout signs professional afford not Envirosell’s credo that “less is more.” Although we could there. library the of viewpoint lasting and first their form customers as brand, library the reflect should area The giveaways. or fliers as such or distraction clutter little a such houses zone right, done When entering. after acclimate to customers allows that zones are an at usually area a of store entrance, transition, formed adecompressionzone. space empty extra the desk; single a at staff support and a librarian with point service a one-stop we created place In to side. one its moved and in cut half we literally which entryway,the at desk Firstcirculation large the was go to accordingly. Library Branch Weekes the remodeled we has abigimpactoncustomersatisfaction. it privacy, customer on intrudes it thinking even stand, some librarystaffmayfindthisapproachhardtounder- While needs. their about users ask proactively to desk the behind from out get to needed staff confusion, tomer tioned in places other than at direct service points. sta- when utilized better be may librarians that suggesting of questions required the services of a credentialed tional librarian,ones, such as “Where are the direc- DVDs?” were staff of Inasked questions fact,of majority onlythe result, 15% a As sections. adult and teen the as wascolor same the painted area children’s the e.g., locations; area indicate to Adding to the confusion read. was the absence of color cues ingly located and their handmade quality made them hard to mislead- be to out turned often signs Directional strollers. This was especially true of caregivers with small children in or such cluttered spaces as the large, clunky circulation desk.ever, they could notHow - books. navigateout checking our and minefieldlocating as offunctions basic confusing signs showedmapscustomersthat willingwereperformto such when itcomestocreatingandnurturingbrandloyalty. it also suggests that libraries may have a built-in advantage patrons get some upset when why collections or furniture are explain moved, may this While week. a once library surprisingly regular, with 70% reportedly visiting the same in halfandmovedtooneside. circulation desk,whichwecut large the was First togo We also revised our signage philosophy to adhere to to adhere to philosophy signage our revised also We decompression environments, retail in used Often money), no almost (but information this with Armed cus- reduce to order in that indicated also data The dot-density and videotape both branch, Weekes the At

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someusersneedhelpusinglibraries.I outward-facing bookcoverswere themost came out of of out came that recommendations additional the mong Bold, retail-like promotional signageoutdoors Libraries are local.N ALA members could get an additional discount discount additional an get could members ALA H ayward ayward on carinsurance. Getafreequotetoday. L ibraries can too, if they they if too, can ibraries P ewspapers thrive when when thrive ewspapers ublic ublic P erhaps the new trend trend new the erhaps L ibrary’s ibrary’s E nvirosell nvirosell ntuitive ntuitive and adding a large, attractive sign. In addition to new new to addition In sign. attractive large, a adding and and some by removing section stacks extensively weeding sense. little makes area this for items expensive ing also because teens can be hard on tables and chairs; buy- but change, styles as look area’s the refresh to year each the chose Teens We it replace IKEA. from machine. was purchased which furniture, single a at sit could people of group a so rearranged were center teen the in puters Com- areas. brand and consolidate to steps further took even we knew one no that revealed answers survey but library the throughout wandered ages sign indicatedwheretopayfines. dollar a and point, referenceservice the over placed was sal symbols pointed out key services: A big question mark units speak for itself. To aid multilingual patrons, univer- gether; for example, we let the alto- presence disappeared of signage DVDs some in but display ranges, book cated above the teen center. Printer-generated signs still indi- hung skateboard a and area children’s the indicated kite sional signs also added aesthetic interest; an airplane and three-dimen- The zones. different library’sthree the of purchased just enough to effectivelydesignate the location We also made room for a technology center in the adult all of patrons that showed maps dot-density the Since

a teen area, we we area, teen a had There was a rise from 3% to 11% of all visitors who said said who visitors all of 11% to 3% from rise a was There of those rated surveyed the space than better it was before. 90% while changes the noticed teens 10 of out 6 tomers; find to easier items inagivendepartment. was it said users more percent Fourteen it: notice people more the have, you signage less the that us convinced but our experience may be counterintuitive, It 8%. to 23% from dropped of directions asking number patrons the and added, were computers more no usage rose in the new consolidated tech center even though sightlines. better providing and inside to outside from transition abetter customers affording congestion, zone that replaced the old circ station alleviated entryway decompression The desk. circulation downsized cated, relo- the preferred they said surveyed those of percent Ninety higher. experience total their rated and books, patron satisfaction. Visitors stayed longer, browsed more found that our low-cost makeover dramatically improved PCs. child-oriented few a and rugs, toys, shelves, book- colorful as well as possible, as items many as out face to wall slat colored added we signs, children’sarea Usage of the teen area rose from 11% to 25% of all cus- computer time, staff saves design good that Proving grant, LSTA second a by funded study, follow-up The at theALAMidwinterMeeting inBoston! Stop bytheEBSCObooth #1744 Quality Content Quality s Resource Management Resource s Access s

Integration work, wecanturnthemintolifelong patrons. work, home- our Netflix doing their by cancelling but account, after DVD a for in stopping be only may They regulars. should do all we can to convert these into visitors stop-gap we into our and libraries, Millenials) GenXers (especially increases circulationandmakes thewaitseemshorter. proximity The PCs. internet use to up lined patrons near with mixed collections such as locating a popular collection areas themed creating terms, library sales—in adjacency Also, Underhill generally favors floorplans that encourage attractively. out face books its and entrance the to closest is it since popular more been have should display that to the new-book area; Envirosell observed that items from bookstores in those as such gondolas display adding was visiting. for reason primary their was children’sarea the As changes in the economy draw ever more new users users new more ever draw economy the in changes As tweaks service design-driven suggested other Among s and neighborhoodservicesforthecityofHayward. Information Sciences.Shewasformerlydirector oflibrary the SanJoseStateGraduateSchoolofLibraryand aswella part-timefacultymemberat California, Lisa Rosenblumisdirector oflibrariesfor Sunnyvale, Consultation e-resourcemanagement. in autopilot to get you’ll thing closest The EBSCONET course with the resources they need. resourcesthey the with course – have you on users your keep you help to All time. resourceyour valuable perhaps most up the freeing system, easy- thanto-maintain access, easy-to one efficiently with before more ever information manage to your able be You’ll system. ERM maintaining the an and ease implementing of help burden we information, specific collection- EBSCO your with fields data 100 auto-populating By you. for work the-scenes behind- doing by e-resources your of control ® ERM Essentials ERM ™ puts you in full full in you puts z

43 american libraries | january/february 2010 One woman’s fight to reform information access in a war-torn nation by Carol A. Erickson

ABLE in Afghanistan

lue-eyed octogenarian The 2009 Afghan presidential elections were lengthy and disappointing, highlighting the extreme levels of Band information advocate corruption that are endemic in this war-torn nation of 31 million. Three decades of fighting and instability have led Nancy Hatch Dupree is a rare to a near-complete breakdown in the educational system, bright spot in Afghanistan with many educated Afghans fleeing the country. Partner this with indifference or even active hostility to secular today. But the impact of her education among many rural populations and the result is literacy rates estimated at 28% at best, or some say more work can only be fully appre- accurately, 15%. ciated in its brutally unglam- While the U.S. government’s Agency for International Development (USAID) has spent over $6.9 billion in aid to

orous context. Afghanistan since 2002, less than 6% of those funds are and A C KU P hotos: Jay Corcoran funding for good work such as Dupree’s, the government’s had government U.S. the wished he while that noted also He individuals. by accomplished be can what of example her an as seen effort her nor praised but Dupree firsthand, work Afghanistan met never had he reception the of Afghanistan’s 32 provinces. 34 in sites rural 215 throughout books 230,000 than which (ABLE), Extension Libraries Box ACKU the as well as country, the in library modern most the currently (ACKU), the University Kabul at develop Center Afghan to effort an spearheaded has She heritage. time to documenting and preserving Afghanistan’s cultural and PakistanHolbrooke.Richard Dupree Afghanistan to Special Representative Obama’s Barack President by Dupree Hatch Nancy of work the of celebration and reception Hill Capitol 2009, 15, September a to backdrop a bags used byshopkeepers. make in to sold weight bulk or at bazaars scarce, was wood when exist, longer having become sources for heat to no fuel stoves during times collections those of Most importance. capital of Kabul had its own library with collections of great Prior to the wars, every government ministry in the Afghan B ing industry. destroying thecollections.Andthereisalmostnopublish- ity, or climate control, and an infestation of insects that are is electric- plagued bypreservationchallenges,withnoheat, Afghanistan of Archive National The computers. few outdated collections, with no automation, no heat, and very with albeit operates, now but years, Taliban and war civil the during destroyed was Library University Kabul the of been in crisis for years: There is no national library. Much virtually nonexistent. is acquisitions for Money salaries. to devoted largely and few remaining public libraries, but its budget is miniscule of Culture and Youth governs the country’s Ministry The receive. sectors other what of 10% scarcely receiving underfunded, luxury afforded toonlya few. dreamed-ofa are libraries school books, - text and paper, pencils, pens, of ages only inselectedurbanareas.With short- operating buildings school with trees, of are conducted in tents or under the major shade with improvements still needed. education, Many schools to dedicated efore the war This dismal state of affairs served as served affairs of state dismal This has Afghanistan in books and information to Access perennially is sector education The Holbrooke admitted that until has dedicated a lifea dedicated - has has placed more placed has in thiscountry.” there ispotential that understand to people want “I the committee: to collect the practical materials, reports, materials, practical the collect to committee: the about 1%of theresources. only use realistically could library the of clients Pashto, resources printed in languages other than the local Dari or collection. In addition, because of low literacy rates anda the such house to Afghanistan in place the no was had there U.N.funds, the if even that but resources, those of all strate that not only was it impossible to afford to purchase demon- to wanted He list. book Afghan comprehensive a compiled Dupree Louis regardless, but request, this of written been about ever Afghanistan. The Duprees recognized had the illogicality that book single every purchase launched county. Nations the United the rebuild chaos, to the try Recognizing to efforts uncoordinated implementing all followed, (NGOs) organizations mental nongovern- of Dozens Afghanistan. in work her resume expelled in1978,andrelocatedtoPakistan. were husband her and she until country the around sively - exten traveled She Dupree. Louis archaeologist married then and guidebooks, writing into fell wife,diplomat’s a of an accident.” Dupree initially arrived in Kabul in 1962 as 40 over years. She admits for that her foray into Afghanistan worked was “sort has she which in country the about private all efforts undertaken intheregion. supplement to adequate not were resources Afghanistan’s 34provinces. in establishinglibrarycentersat215ruralsites32of women. Photosthroughout illustratetheresults ofherwork N ancy ancy Instead, the Duprees proposed a pragmatic approach to When the Soviet-Afghan war ended, Dupree was able to passionate and articulate is Dupree 83, of age the At H atch atch D upree (facing page) works with with works page) (facing upree committee’s ambitious goal was to to was goal ambitious committee’s library and informedcommittee them that the Salam’s Operation on serve to husband her U.N.and Dupree asked The etc. resources, human health, on committees various of establishment the through Afghanistan to assistance better to coordinate humanitarian and (Peace) economic Salam Operation A fghan fghan

45 american libraries | january/february 2010 46 american libraries | augjanuary/februaryust 2007 2010 book on geography to address the schools’ lack of curriculum topic. To date, ACKU has published over 80 titles, the first a each on Pashto or Dari simple in less or pages 100 write to thatthegeneral public suggested andthen found anauthor sustainable businesses? in earthquakes have we Afghanistan? What do kind of industries should Why we develop as unpredictable: were answers Their about. read to wanted they subjects what with printresourcesviatheABLEmobilebookinitiative. began herefforts tosecuregrantsprovideAfghanschools Dupree and ofdonors, imagination the caught that fact this the beyond official curriculum—nothing onagricultureorhealth.” them Itwas for information no is there seeing and provincial schoolwithallof thesebright-eyedgirlsandboys with morebooksfromACKU. updated periodically are and community the in stay which boxes, those manage to how decides community local The there. working NGOs the via provinces the to distributed are that books 200 about contains Each wheels on ACKU. box mobile of component extension book mobile the initiate to Dupree inspired that populations refugee and read that.” Her heartalmostbroke, Dupreesays. could I “Once whispered, and book a up picked who girl While visiting a refugee camp, she met a beautiful teenage early 1990s for an unexpected transformational encounter. the in community Afghan northern a to traveled Dupree E nized therewereinformation needselsewhere.” recog- we time, same the at NGOs, the by needed ments docu- the of all collecting were we that and realized we while organized, more bit a got nothing, with started We know anything about how to run a library or how to catalog. as she reflects on the beginnings of this project.“We didn’t and Information Center. Dupree chuckles good-naturedly Resource Afghan the ACKU, to precursor the established committee library the 1989, in Thus, languages. local in materials published locally as well country,as the rebuild and “lessons learned” that NGOs developed when trying to nlightenment the in pages of abook TheACKU Board ofEditors compiled thelist of subjects Dupree and her colleagues asked ABLE users to tell them Dupreesays,nothingis“There sadder than goinginto a rural to attention of lack the of recognition this was It interest isacollectionof Taliban newspapersinEnglish. the Taliban years when all else was destroyed. Of particular is unique in the world and was protected in Pakistan during for collection the records decades, over Built the purposes. preservation of many digitize to trying is library the access to multimedia collections. a Its stacks are bursting offers but computer It and staff, professional room, Library. reading pleasant University Kabul the within space and literacy.” true,the personal freedomvalue that arrives onlyand through educationbook a of pages the within available ment enlighten- personal “Afghansthe realize said, Jawad Said Ambassador however country; the in development library not able to specify the exact amount of money dedicated to to ask the Afghan people about their information needs. time the taking was one no ofone that was revelations many them.” This distributed and parliament the by passed laws the and constitution the of copies Wegot constitution. the goinghavetoanydemocracy, you’re people havehavetoaccess “If to pragmatic. again once was approach Dupree’s Democracy requires access on actual written sources. on actualwritten not and was, law the what of memory their on based cases Afghan parliament. Judges were making decisions in court tion, and they had no idea what laws had been passed by the one hadprovidedthecouncilswithcopiesof theconstitu- newly established Afghan constitution. The problem was that no the and needs community on based government be to supposed channeling recommendations were and requests to the national who councils, provincial Afghan these books,withover200,000 bookspublishedtodate. ofPashtoeach ofin and Dari 1,000 printedin copieseach care, andgoodhealthpractices.ACKU nowhasanaverageof Afghan include history, beekeeping, theenvironment, raisingchickens, eye topics published Other subject. the on ACKU currently operates in a cramped but very popular D.C.,wasWashington, in Afghanistan of Embassy The And it didn’t stop there. Dupree worried about the the about worried Dupree there. stop didn’t it And Photos: ACKU to microfinance, agriculture to industry, health to educa - to health industry, to agriculture microfinance, to guaranteeing thattheirskillswould rapidlydeplete. readers, new the for book single a provide not did training pleted, com- of was training the goal after but a read, to had adults 600,000 that organization one multilateral of spoke She out.” get and in get to fixes quick love money,more means They work. more and thinking, more it “Because responds, Dupree mandatory work, a their of component as books and access information include because nooneusesthem.” are read, while the English books are in pristine condition off the shelves. Our books are scruffy looking because they numbers of book donations in English that are never taken materials as well. are“There organizations providing huge by theU.S. government.” Farsi obtaining materials from from Iran due to the prohibited economic sanctions was imposed Embassy U.S. the Dari, and the Iranian publishing community is robust, but Dari or Pashto. The Farsi language of Iran is very similar to went people we kept asking us if we could obtain books for them in “Everywhere languages. local the in materials providing of subtitled Americanfeature films. and documentaries, books, dren’s chil materials, learning language English- magazines, books, and classes; and discussions for space have publicreadingrooms;meeting “Lincoln seven Centers” throughout the country that established has type servicestotheouterreachesof Afghanistan.” library- bring to attempts few the of one is program box book ABLE its addition, InLibrary. National facto de the tion of materials on Afghanistan that exists anywhere. It is even else nothing is collec- comprehensive most the is ACKU likeit. remotely “There says, 2009, to 2007 from information resource officer for Afghanistan and Pakistan Mary Nell Bryant, who served as the U.S. State Department’s S ABLE its outreach project. continue and programs, educational various provide conduct internet; the and databases, computers, to access documents; 50,000 over house will center the 2010, late in open to Scheduled Karzai. Hamid President at the Kabul University campus on land donated by Afghan focus is the construction a new permanent ACKU structure trategy often ignores the obvious Because of the limited space for ACKU, Dupree’s current In 2009 Dupree wrote, “Every sector, from economics from sector, “Every wrote, Dupree 2009 In not do organizations aid askedinternational When why Dupree stresses the critical need for more local-language challenge the stresses also Bryant Afghanistan in Embassy U.S. the that reports Bryant - constitution.” have accesstothe to have people democracy, a have to going are you “If be madeatwww.dupreefoundation.org. found at www.ackuaf.org, andtax-deductibledonationscan be can University Kabul at Center Afghan the of work the at: contacted [email protected]. be can She forward. for moving programs Afghanistan aid into publishing and books, with libraries, experience hands-on of decades recom- her and incorporate mendations and her with down sit to time the take will community aid international the that hope they canspeakwithintelligence.” but we need to give them the information they need so that cally conscious. It is possible for them to raise their voices, politi- more be to period refugee the during learned and younger is population ofthe proportion high A past. their about information sharing by one, Western a adopt not knowledge theyneedtokeep programsafloat.” sustainable components thatto omit would supply players with the only fixes, quick launch and recommendations, expensive propose avidly analysis, profound write missions data, collect fact-finding Short-term obvious. the may be, but high-sounding strategy papers too often ignore it Simple repeating. needs observation simple a such why from wonder benefit may Readers opportunities. can learning stimulating governance to rights human or tion, Given Dupree’s expertise in Afghanistan, one can only can one Afghanistan, in Dupree’sexpertise Given Exchanges Board. ResearchAssociation, andIREX: International and and MelindaGatesFoundation,theAmerican Library She hasheldkeypositionsatReadGlobal, theBill librarianship. years workingonissuesofinternational hasspentover20 Associates inAlexandria,Virginia, Carol A.Erickson,president ofCarol A.Erickson need to help strengthen their culture, their strengthen help to need imposing another culture on them. We without it do to need we but survive, them help to need We to. adhered very a strong culture of have their own that they’ve they but war, of period long a through been have and geous coura- very are Afghans country. this in potential is there that understand Afghanistan’s future. “I want people to Dupree is passionate about about passionate is Dupree More information about about information More z

47 american libraries | january/february 2010 It’s the Content, Stupid Librarians must help overcome by Steven Escar Smith and Holly Mercer resistance to research published online it’s the content, stupid. stupid. content, it’s the popular a political the expression adapt from nearly two is to decades ago, Instead, it technology. that networked or of product container, digital a in available made is work the that fact the form, the with do to nothing has process reward and tenure the in scholarship digital for commentary. Simply put, often the biggest stumbling block interpretive or explication critical of work extended the ated with the ideal of the lone scholar laboring to produce associ - typically not characteristics nature, by mentary manuscripts. or letters of collections or concordances, indexes, encyclopedias, bibliographies, editions, critical at scutwork worst—the online equivalents of academic author as or subject best, guides, regarded at been scholarship long second-tier has web the to amenable most proven far so has that content the of much because lem certain kinds of work in relation to others. This is a prob- of value the about biases to has longstanding do ered with consid- sufficiently been not has that factor serious one But obstacles. legitimate all are These more. and pertise, for ex- oftechnical dearth a to ofleadership, fetishism lack a to print, to preservation, from long-term about years—everything doubts the over suggested been have website? scholarly a or posting blog he asked, what are the and vetting reward processes for a So, materials. subject-based of archives online nificant sig- develop to beginning also are field his blogs. in on Scholars place taking is field his in work the cutting-edge of most However, articles. journal electronic his of evaluation the about concerns no had he say researcher a Weheard or recently monograph. journal of scholarly the especially committees, when they work in media promotion other than the digital and equivalent tenure by aged that their efforts are not sufficiently rewarded or encour- stand theobstaclesaswelladvantages. as key stakeholders in this arena, librarians must under - to however, many and impediments the transition, digital are, There scholars. for readership wider a and feedback faster and publishers, for workflows efficient more and proved access for smaller capital investments consumers, im- and prices lower are advantages these among Chief Online work also tends to be collaborative and docu- and collaborative be to tends also work Online Many reasons for this resistance to online scholarship complain often online research produce who Scholars L farther afieldfrom thetraditionalmodels. even research for outlets other and wikis, scholarly websites,onlinearchives, blogs, journals aswellthedevelopmentof and monographs digital of growth the from come will benefits Many scholarship. online important stake in the development of of development the in stake important an have librarians and ibraries

provides some background on its creation, but offers offers but creation, its on perhaps and background some repository provides disciplinary a in dataset new important an deposit of the effect announces “in that tion terly the emergence of the “stub article,” a form of publica- mary records,therawmaterials of research. pri- as of think might humanist a data—what developing greater appreciation for the work involved in gathering a and additionally is There reward. and recognition of issues well-established traditions for dealing the with and sorting in out Also, sciences humanities. collaboration is a necessity, so there are long and the than establishment tific scien- the by meritorious as viewed are research of sions discipline; but many more types of publications or expres- to discipline from varies venues publication legitimate of and sessions beyond. These formats are not poster of equal value and the to range reports technical to abstracts to article journal traditional the from everything discipline, range of publication formats and venues—depending on the example, scientists have traditionally been open to a wider For publication. and research online to adapt to quicker been has community scientific the ofreason part the least tently reportedthehighestpercentagesof inexperience.” pletely: “Carnegie Doctorate–granting institutions consis- greater the likelihood that work online is disregarded com- the department, the established better and larger the that work of any kind. digital Even more evaluating discouraging, in the experience survey any found had surveyed department chairs the half than fewer that 2007 in found tion Promo- and Tenure for Scholarship Evaluating on ForceTask scholarship.” and research of reality everyday the of influenceare “nolonger hypothetical but increasingly part tions. And as the report underscores, their existence and “newmedia”publica- or “new model” development and exchange of means emerging other and these calls tion, Libraries, every day. A 2008 report from the developed Association being of are Research devices and groups, e-forums, new and are ubiquitous, websites and institutional discipline, personal, listservs, boards, influence—blogs, discussion and podcasts, wikis, impact in growing is venue and Clifford 2007 August the in noted Lynch A different culture prevails in the sciences, and this is at Yet the Modern Language Association’s of Report the MLA tool research a as web the that disputing no is There Current Models of Digital Scholarly Communica- Scholarly Digital Modelsof Current CTWatchQuar-

49 american libraries | january/february 2010 50 american libraries | january/february 2010 Preservation, after all, is a crucial part of validation: We validation: of part crucial a is all, after Preservation, form. digital in record scholarly the preserve to ability our to improve work to continue must we specifically, ing collections so they are available for the long term. More resources thoseso they can be describing located and studied, and scholars, manag- to value future and current their on based resources selecting done: always have we can wedotohelp? ofunderstanding what challenge, particular this better a With scholarship. to digital the impediments understand must librarians arena, digital the in stakeholderskey As role Librarians’ tenure.” to pathways multiple ing more capacious conception of scholarship by . a develop . should . whole establish- a as profession “The pointedly: should be the raison d’être of publication.” And even more lication is not the raison d’être of scholarship scholarship; a at means bottom, to make scholarship public . . . . Pub- is, which publication, with equated be not should arship This in large measure is why the report argues that assumptions. “scholsuch - involve force task MLA the of dations ies into society at large. The aforementioned recommen - integration of new scholarly developments and discover- worked technology often refer to the benefits of a greater benefits. societal greater reap on the notion that a wider conception of scholarship will drawn often have it like others and effort This learning. and teaching reward better to processes review their in revisions implement to departments many led and ship Bass) focused on attention teaching as a form of scholar- In 1990, Ernest L. Boyer’s been raised before for reasons wholly apart from the web. have others over work academic of kinds various valued than intheproductionof scholarship. rather service the in working and as seen are archivists who librarians by preserved and gathered typically are many humanistic disciplines. Primary materials, after all, in concept unfamiliar an least very the at is them, in data the of compilation the or repositories the of creation the alone the idea of giving anyone significant credit for either let datasets, like something preserve to repositories nary discipli- of existence very The committees.” promotion and tenure to familiar system traditional the within cited and acknowledged, nized, have their work to widely recog- the dataset the of allows compilers This cations. ing that to subsequent publi- little analysis of the data, leav- In general terms, there is still great value in is Invalue there what great doing still terms, general net- of virtues the promoting arguments Similarly, often has academy the why and how rethink to Efforts Scholarship Reconsidered degree of confidence content preserve digital digital can preserve More before libraries libraries before with the same same the with (Jossey-

work tional beginning, middle,orasingleconclusion. journal online “article”An blogs. or websites other nontraditional the in to link often Postings postings. on comment to readers allows blog forA oftendestined formalis not publication. scholarship is a complement to a traditional publication, digital it some While multimedia. and software-intensive may be nonlinear, unstructured, or open-ended. It is often scholarship Digital complex. structurally or conceptually form, whiledigitalworksareoften dynamic. capability. repository’s a Institutional such repositories are best suited for work beyond in a fixed often are ship tion need, but these “new media” forms of digital scholar- Institutional repositories fulfill a portion of theimportance. preserva- scholarly future of be will that works for ity scholarship, thereby assuming digital stewardship responsibil- preserve one and collect are to use can repositories libraries method digital or Institutional and journals. books print of equivalent digital the in expressed isnot that content especially most asprint, of confidence libraries can preserve digital content with the Such same degree centuries. for efforts are formats underway, but much analog more work in remains before scholarship ing cation system and have taken responsibility for preserv- strategies. preservation digital that are pursuing universities” major with affiliated not are teaching and research for nology ars experimenting with the most innovative digital tech- New-Model Scholarship: Resources, How Will It Survive?, Information and Library on Council the for based strategy.” Yet as Abby Smith noted in her can 2003 term report long the careers; their beyond extends that term long the in it can’t do clearly and term short the in even work scholarly resources, or expertise to ensure preservation oftime, the their lack own faculty individual “Most Academy, the and the April 2003 issue of the online journal in observed Lynch Clifford As obsolete. formats file and technological advances quickly render hardware, software, tion. The shelf life for digital media is much shorter, and lenges. Books are a relatively stable container for informa - forms of scholarship. print they record, will not be regarded as fully legitimate How do libraries preserve this new model scholarship, scholarship, new model this preserve How do libraries New scholarly forms may be database-driven or otherwise Libraries are a central part of the scholarly communi- The digital medium presents many preservation chal- remains as print only does not necessarily have a tradi - a have necessarily not does Vectors be addressed by an organizationally organizationally an by addressed be degree of confidence as the the as confidence of degree served with at least the same or whatever) cannot be pre- websites, blogs, wikis, they new forms of scholarship (be if and valuable, is what save portal: Libraries portal: “many schol- means of scholarly communication, a broader range of range broader a communication, scholarly of means the of one remove challenges tolegitimizingdigital scholarship. can librarians usable, and cessible ac- remain will works digital that confidence tablishing es- By continuum. preservation the in roles their assert should stewards trusted and traditional as libraries But scholarship. of forms new preserving for responsibility scholarship. digital sustaining for sibility erative approaches libraries should take to share respon- coop- the of examples are repositories digital certify and analyze, develop, to metrics-assessing-and-certifying) (www.crl.edu/archiving-preservation/digital-archives/ and mation, work led by the Center for Libraries Research daitss.fcla.edu) from the Florida Center for Library Auto- State: Sunshine the in Archive (Dark DAITSS Stanford, from (www.lockss.org) Safe: Stuff Keep Copies of (Lots In North America, collaborative programs such as LOCKSS have curatorial Libraries experience needed for it. digital preservation. disseminate and produce to infrastructure technology common a providing by and review peer for to legitimize digital scholarship by developing a framework working are www.nines.org) Online: Scholarship century Advanced Collaboratory: Technology www.hastac.org), and and NINES (Nineteenth- Science Arts, (Humanities, HASTAC (projectbamboo.org), Bamboo Project as such Groups scholarship. of modes new of availability term publications for preservationexperiments. further recommends libraries take custody of new media cies and capabilities for archiving differing formats. She data creators during all phases of with creation and declaring poli- working recommends itories—libraries—she providing additional context by for digital stewards works. For responsible repos- as act to librarians for easier it declaring the work’s intended longevity. These steps make declaring the intended a use formats, and audience nonproprietary for the beginning and work, and standards when using project, librarians with working including is can sustainable, take scholarship to digital their ensure ship notintheirpurview. also must decipher how to preserve new forms of scholar- munication infrastructure. However, inevitably, librarians com- scholarly the of sustainability the in trust of a level provide may services these for support Library and blogs. wikis scholarly using communicate to scholars for infrastructure the provide (www.tdl.org) Library Digital Texas the as such Consortia challenge. the to proaches pursue a preservation strategy that includes multiple ap- should Libraries publications? traditional to blance resem- little bears and unstructured, complex, is which o ae ul datg o ntokd ehooy s a as technology networked of advantage full take To with organizations only the not are libraries Research long- for critical are collaboration and Partnerships Abby Smithrecommendsshort-termactionsscholars

software-intensive andmultimedia. or open-ended.Itisoften be nonlinear, unstructured, Digital scholarshipmay contributions will be available for future research and and research critique. future for available be will contributions their of record the knowing pursue scholarship, of modes confidently new can scholars so strategies ervation analysis. and study future for available are they ensure lections, and employ several complementary measures to col- disciplinary developing when traditional alongside formats media new consider should Librarians ceived. re- typically have they than processes reward traditional of and more deserve frastructure scholarship credit in the the in- to sustaining are crucial resources lections. Such col- archival and concordances, indexes, encyclopedias, as such products author and subject guides, critical well-rewarded—again, editions, bibliographies, been not has than many the value of the very work that in so many fields We and orders. pecking cal better hierarchies understand progress by a slavish adherence to outdated or nonsensi- hampering inadvertently not are we that so scholarship scholar- digital ship. with odds at not are impact and rigor on emphasis its and of review peer fundamentals the that demonstrates and kinds all of work online evaluating for 6, 2008, June the in published model, The websites. scholarly to a proposed Olsen recently model for peer review adapting tool for insuring rigor. Idaho State University vital Provost a Gary is review peer and process, review the in rigor on others. over content of kinds cultural and disciplinary biases about the value of certain most to serious impediments longstanding online scholarship: the of one removing to essential is revaluation a processes to a accommodate wider array of Such activities. change does require a But rethinking ofstandards. ofthe review lowering and a reward require not does change a work must be recognized and rewarded accordingly. Such Libraries and librarians must implement digital pres- of conception wider a encourage should Librarians In pushing for a broader understanding, we must insist Chronicle of Higher Education, provides a framework z Libraries. communication atTexas A&MUniversity is headofdigitalservicesandscholarly University Libraries.Holly Merc for collectionsandservicesatTexas A&M Steven Escarmithisassociatedean

51 american libraries | january/february 2010 52 american libraries | augjanuary/februaryust 2007 2010 for Continuous Improvement Continuous for EMB by PeterHernonandEllenAltman their servicestocreate loyalcustomers In aperiodoftransition,librariesmustredevelop cadre ofloyalcustomers. in customer service and to create a the timetoplanfor improvements by the new technologies. Now is changes and challenges created have adapted wonderfully to the economy. Even so, most libraries nication and the downturn in the technology andscholarlycommu- have been buffeted by changes in changes in the recent past; they enced someseriousunplanned unplanned. Librarieshaveexperi- Change can be planned or P progress requires change. all change is progress, but all rogress implies change. Not RA C I NG C NG : “mental and physical exhaustion, burnout, burnout, exhaustion, physical and “mental : Librarianship Thomas W. Shaughnessyin the July 1996Journal of Academic by cited dangers suffering staff manage against guard must and managers stress senior coping, of part As ties. library’sthe to communi- out reaching enjoys and library the of area particular a to confined not is that workforce new applications. with pace keep and creation content in as engage opportunities libraries and challenges new pose internet the Technologyservices. and library of value the determining and assessment should not exclude program evaluation andAccountability space. physical versus virtual and place, a as library the processes, and functions roles, and services reference defining includes This models. service venting rein- or development, service of importance the stressed Herrera Luis Librarian City Francisco San issues, these an April 2009 presentation at Simmons College reviewing In engagement. civic and development, workforce hoods, neighbor - and redevelopment development, economic the define to help encompasses which areas building, library’scommunity in role Those arise. challenges new as expertise need librarians public which in areas gests sug- libraries, public in leaders and librarians state some oig ih hs ise ad hlegs eurs a requires challenges and issues these with Coping The box on page 53, developed from conversations with HA NG E

full-time students that, for the 2008–09 academic year, academic 2008–09 the for that, students full-time informs University Suffolk of Library Sawyer libraries, return in the range of $1.40 to $3.34.” Turning to academic spent the supporting citizens ofSFPL, San Francisco see a dollar every “for that notes .ca.us/news/berkstudy.htm), of theFriends of theSanFrancisco PublicLibrary(sfpl.lib Study oftheSanFrancisco PublicLibrary, a 2007 publication library providestoitscommunity. forth. the that benefits qualitative and quantitative the so on settle and productive?” Consequently, “How the types of metrics that libraries use should satisfied?” “How well?” “How of issues addressing while agencies), ment govern- other with and units academic with competition (e.g., context political a within occurs budgeting that ing needs withthoseof recogniz- otherunitsintheinstitution, its balance must organization Any organizations. service complex of managers are librarians that recognition and requires the adoption of a multiple-stakeholder framework how manygradelevels? reading levels after their attending summer reading programs? increase If yes, by children Do employment? time full- found services job-related other or service résumé library the using people Formany services. how instance, or satisfaction and outcomes—the impact of programs and none reflect but customer-focused measures, outputs relating to service performance quality or outputs comprise their reflect typically metrics The communities. their adequately to contribution not do metrics dissatisfaction these stakeholder because created has reported and The type of metrics that libraries have historically collected Gathering metrics library and theirstaffs. libraries for time rewarding, but an challenging, suggest extremely changes these all, in All services. improved workforce committed to demonstrating a accountability and and decision-making evidence-based toward moving plant. physical the Complicating reconfigure matters even more, a number they of libraries are as time same the at services consolidating are libraries Some staff. the for and staff reassignment; the result is an increased workload downsizing produce also cuts Budget budget. acquisitions and having to take funds for equipment purchases from the budgets, resulting in an inability to keep pace with inflation operating in reductions to severe experiencing are libraries efforts frustrating and intervene.” problems, to solutions cross-functional preventing time, response slowing by distress library’sthe the to instances adds some structure Instress. of symptoms other and morale, low frustration, Providing for Knowledge, Growth, and Prosperity: A Benefit A Prosperity: and Growth, Knowledge, for Providing which accountability, involve may questions Such of number a recession, economic current the to Due

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53 american libraries | january/february 2010 54 american libraries | augjanuary/februaryust 2007 2010 and theirstaffs. time forlibraries rewarding, but challenging, extremely suggest an These changes expect. expect. groups in providing those services that customers need and community other and faculty, the administration, central with partner should Libraries process. placement job the providing an educational or workforce; a cultural facility; a and assisting educating learning; advancing businesses; for role, their or students, faculty, retaining and address attracting in instance, should they Rather, outputs). their and (inputs demonstrating organization broader the ones within uniqueness to report they that metrics most indicators ent weakness. those on meaningful totheorganizationwhileovercominginher- concentrate should they ones?Libraries havechoicesaboutwhattheyassessandreport; Which needed? are metrics complete many How the story. tell not does indicator or customer-related metric One adopted. metrics the among siveness cohe- be must there and institution, the to important is and customer satisfaction. loyalty, customer of maintenance and creation the effectiveness, organizational on impact direct a has tions the library. Themeeting orexceedingof customerexpecta- or counts, turnstile metrics), (input allocation budget to (www.suffolk.edu /sawlib/faq.htm). inclined so are they if amount that of calculations the review can parents their and Students minimum value of $433.36 a for use of library collections accrue and services. would students visits, in-person or credit per hour. In $26 return, depending about on the frequency paid of their virtual student part-time a whereas they paid about $382 of their tuition to support the library, four perspectives: the user in the life of the library, the user Dugan, Peter E. Hernon, Nitecki and Danuta A. discuss metrics from Robert authors 2009) Unlimited, (Libraries In In the limit not should libraries public and Academic what reflect must develop libraries metrics Whatever Libraries reporting metrics frequently list those relating iwn Lbay Metrics Library Viewing

rm ifrn Perspectives Different from reflect the outcome of of physical or virtual visits to outcome the reflect not do they Furthermore, effectiveness. zational organi- convey or tomers cus- to important is what with deal to and to many?” fail “How than more indicate they cessed), pro- title or fielded tion ques- reference each for gathered (e.g., easily a hash mark are “countables” such Although metrics). volume of business (output

how dolibrariesrecognizeit? an but library, also the for opportunity relations is public excellent customers longtime of appreciation Formal patronage. their appreciates library the that know them let to opportunity an is customers loyal longtime of tion the of use to identifica- technology, The facilities, collections. or staff, relate might purpose The use. library for customer’spurpose the and page this on box the in listed and itsservices. on repeat use and those making the most use of the library concentrates Loyalty support. their demonstrated already one. Current customers who frequently use the library have new a get to is it than customer current a keep to cheaper and easier far is It organization. any of success the of part important an is customers loyal serving and Identifying Maintaining customer loyalty innovative competitive position addressing future expecta future addressing position competitive innovative an out stakes that vision service a develop to important is Service drives the library, not vice versa. For this reason, it Developing aservice vision customers. on impact their showing by part, and in stakeholders, to value contribution their demonstrate to libraries enable institution in the life of stakeholders. Some of the metrics the and library the and user, the of life the in institution and the library in the life of the institution, the library and n dtriain f oat ms ades h issues the address must loyalty of determination Any Other • Equipmentuse • Materialuse • Occupancyrate In-house phone, In-person, • • Byservicearea T • Downloads • Frequency sessions O Website/database/ ransactions ransactions P chat, virtual (reference) A C hits and and hits C F i g ure of Library Use 2: C 2: Library Use haracterization Workshops/programs Workshops/programs • Instruction(course Service requests • Interlibraryloan • E-book/audiobook/ including Reserve, • (by Circulation • Loaning/Returns offered programs) and use playaway registration e-reserves format)

- sus eta t ay evc ognzto a a ie of time a at intense competition. organization service any to central issues goal andmetricsof howmanyormuch do not deal with worthy a is improvement Continuous itself. challenge to “good is service and that improve to organization an inspire not enough” belief does A improved. be can thing every - mistakesthat and believe successes and their from customers, and seek out new customers. They should learn current delight ofcustomers, expectations changing meet other issuesandimprovingthequalityof libraryservices. with dealing to fundamental are they but issues, only the not are service customer and quality, Service satisfaction, better. customers their serve to libraries for opportunity These are the delivery.real challenges, service and they present improve an excellent to applied be can gained edge most tocustomers,andhowtheknowl- the matters what in determine aside to set order be to needs belief This library. public the to support financial providing propositions local of favor in vote to supportive—willing be and loyal, be satisfied, be numbers, large in come will customers exists, library and programsheldorcanceled. open hours as such change service a to reacting is public the how library the informs months few a over tions percep- measured of movement Any well asactionsorchangesundertaken. as made decisions to reactions gauge also exist. can charts The gaps service where improvement, needing and those effectively; with deal already libraries believe they those important; find customers services which indicate charts The survey. satisfaction online its to respondents from generates (www.countingopinions.com) Opinions is neededtousequadrantchartssuchasthoseCounting service thatcustomersregardasexemplary. necessary tomaintainlevelsof exemplaryservice—thatis, resources the commit and time; over performance mark bench- objectives; and goals, priorities, set should They know or can anticipate the expectations of their customers. the assume not service reward they provide should is exemplary or and that they automatically Librarians encourage, service. exemplary recognize, identify, to made what to people, all outstandingly.or be effortwell should An do can libraries to things all be to continuing from desirable,andperhapsinspiring. oriented, future- challenging, clear, brief, be should vision a Such tions related to customer-service quality and satisfaction. Libraries should take the quality journey; they need to need they journey; quality the take should Libraries a because that, myth a is There One way to identify service gaps where corrective action or ofservice, provision the from shift should Attention

by customers. and judged experienced be only can and benefit impact, value, The library’s

for themtoknow: want most of people the time; in order for most them to do so, it is important what provide to try managers library not ashighapriorityfire,publicsafety, andsoon. is library the that view the or change to unwillingness an libraries for funding increases. The actual reason is either from requests to give often managers governmental and new adopt or academic that explanation the also is lack This indicators. organization, the of aspect some change some of response frequent offer services, libraries new that suggestions to librarians the is resources of lack A Time for action, not excuses time for z action. the is Now is. it think We services? and with materials those are they satisfied how and services, and materials of terms in want they what are, they who out find to staff and judgedbycustomers.Is itworththetime,money, and library’s value, impact, and benefit can only be experienced and preferences—libraries can target marketing strategies responsiveness. factors as timeliness, helpfulness, courtesy, reliability, and information-gathering behavior—whattheyactuallyuse; intensity of theirrelationshiptothelibrary; Customers, tobepublishedin JanuarybyALAEditions. of AssessingServiceQuality: SatisfyingtheExpectationsof Library University ofArizona. Thisarticleisexcerptedfrom thesecondedition Indiana University, anddirector oftheGraduateLibrarySchoolat a facultymemberattheUniversitiesof KentuckyandToronto andat n n n Even though their budgets are mostly static or declining, With information about customers—their characteristics

the demographic characteristics of customers and the customers’ preferences for materials,basedontheir customers’ views of library performance on such such on performance library of views customers’ part in driving these choices. The The choices. these driving in part large a play desired is what ofobtaining make choices. Ease of use and likelihood and service library’s resource reputation. the of ment of use heavy materials andservicesanenhance- their their is and requirements customers library about ened budget cuts. The payoff of learning threat- oppose actively or for issues bond support rally will who customers loyal libraries cultivate can they that so help respond evaluations Patrons’ to both present and potential customers. Present and potential customers customers potential and Present New Zealanduntil1997.Shehasbeen UniversityofWellingtonVictoria in of LibraryandInformationStudies, was visitingprofessor intheDepartment Boston. EllenAltman, nowretired, of LibraryandInformationSciencein Simmons CollegeGraduateSchool Peter Hernonisaprofessor atthe

55 american libraries | january/february 2010 56 american libraries | january/february 2010 for thebell: reader. new another has County Pulaski rings, bell the time each that know workers and activates an electric bell in the Directly tower. Downtown building. residents 2008 below, the a buzzer in located in the feature second-floorchildren’s room prominent a is lighted by the opportunity to ring the Literacy Bell. high- morning memorable a is reward Her library. public morning,Olivia rode a school bus for a field trip to the new milestone: Olivia is now an independent reader. Earlier this about70 kindergarten and 1st-grade students celebrating a aloud. Phillips—the first book that the proudly kindergarten student She read staff. of copy library library the displays the with chats she as shows First you read a book book a read you First when bell this Ring the rationale explains the A button above framed poem A This is an exciting day for Olivia, who is part of a group of level comfort her and library, the using up grew Olivia brick bell tower, from visible Somerset’s Main Street,

by Joan by Cat Scaredy a Is Tiger c litera Out R A bellwetherprogram celebratesnewreaders table top. a on jumbled books favorite of stack Librarian Carol Sexton,and finallyto a Children’s to then Wilds, Sonya Kentucky. Sherunsfirsttohermother, Somerset, in library Library’smain Public County Pulaski of department P central Kentucky county. The tax increase from $.03 to $.06 provide for the needs of the 52,000 residents of the south- office to a 45,000-square-foot modern facility equipped to revenue to move from a 12,000-square-foot converted post petition tax a planning campaign. was library the when time the at idea his away filed mentally she that explains Laughingly, Burdine bell. the for inspiration with Buthod Craig 2009, credits Louisville (Ky.) Free Public Library Director to thepubliclibrary. After succeeding at the task, they are rewarded with a trip and at it read to school. aloud a or aide, volunteer teacher, book favorite their Schools—chose County Pulaski eight almost 60% of kindergarten and 1st-grade students from Pulaski County Public Library sought the increased increased the sought Library Public County Pulaski July in director library as retired who Burdine, Judith readers— first-time 675 year, the of course the Over I amareadernow! hear Towho all clear message Its All byyourself. dashes around the children’s the around dashes igtails flying,5-year-old Olivia inging for for by JudithGibbons y like alphabet recognition and distinguishing letter sounds. skills develop to works and students kindergarten tutors she where School, Elementary Eubank participating the at volunteer a is Wilson Renee program. the jumpstart to it took a team of aides, teachers, librarians, and volunteers spark necessarytopromotepositive literacypractices.” gomery also says that the cooperative program “creates the Mont- readers. emerging for opportunities literacy vide and improvedeconomicdevelopment,” sheelaborated. skills workplace improved to transfer rates literacy proved encourages parents and caregivers to read to students. “Im- district continually stresses the importance of education and lives.” your in stone “You arereaders!”Then sheadds,“Today begins amile- exclaims, and children the congratulates she members, family and students to remarks introductory In project. programs, is the school system’s driving force behind the recognizing themasreaders. certificates clutch They book!” first my read “I proclaim, sit on the floorin a brightredwearing pinssemicircle that honorees arearrivingfor theringingof theLiteracyBell. the of friends and family 50 almost and finishing is time story preschool packed.A is room The caregivers. or family their with regularly library the visit third a About ment. librarian ishelpingacustomerpickoutaudiobooks. referencea andinternet negotiatingassistingpatronsthe staffers areLibrary communityroom. the in ganizationis retired-teachers’local The or- use. phone ofcell basics the mingwithactivity. meetingSeniorsaroom learninginare At 10 a.m., the parking lot is packed and the building is hum- With bells on Bell ineverylibrarythestate.” Literacy a have to in It’sought we aWonderfulthink I Life. touch of like fantasy Tinker Bell or wings the angel getting a It’s readers. lifelong for beginning symbolic a also is Bell Literacy The quest. a of end the is “It Burdine. said parents.” the especially and faculty, the project: the Walmart, embraced the school district, the Everyone school media specialists, cooperation. munity com- of level our at amazed always am “I marveled. she together,” enhanced put to easy so for was “It attainment. educational cornerstone a as Bell Literacy the utilize voters—several thousandmorethanrequired. of12,000support over the with 2004 registered in passed In addition to parents, grandparents, and caregivers, caregivers, and grandparents, parents, to addition In The district and the public library work together to pro- Between official duties, Montgomery noted that the school Mardi Montgomery, Pulaski County Schools director of children The format. similar a follows program Each Up the stairs more students head to the children’s depart- “It’s a piece of magic when a child reads that firstbook,” fully to partners sought Burdine construction, During with community support and collaboration. with It support and community collaboration. has become own its of life a had quickly and off took concept its and families. their and students her for to She incentives readers. budding calls it a real motivator offering opportunity tremendous a is program the that it.” love New feels My kids it. love “I gushes, she charges, her gathers she As reading. pupils her have to thrilled is participate inthelibraryprogram. and goal reading their accomplish to able were garteners With this support 23 extensive network, Eubank kinder- The library’s Carol Sexton agrees: “The Literacy Bell Bell Literacy “The agrees: Sexton Carol library’s The Shopville Elementary School Media Specialist Janet New

57 american libraries | january/february 2010 58 american libraries | january/february 2010 ing literacy and educational attainment. attainment. educational and literacy ing As First Commission. Lady, she is concentrating her energies on improv- Literacy Kentucky the of member ing in the commonwealth for over 25 years and was a found- literacy with involved been has Beshear program. for one is soproudtobeareader.” library, adding, “Oh, did my the it granddaughter and it was left great. She just had she that exclaimed siastically the manager for Walmart’s financial She support. enthu- thanked Bell line checkout the Literacy in the grandmother a of programs, one of day The testimonial. a hear “Ring theBellfor Literacy”program. store donated $162,000 locally, including $30,000Somerset forthe the year, a of span the In resources.” Walmart with community our to back giving is cornerstone “Our infrastructure. local the supporting projects of plethora a in involved been has he time, that 2003.Since in erset program. Walmart manager Allen Adcock arrived in Som- lifelong readingequalssuccessandisimportanttous!” a statement in our community that literacy, language, and Kentucky First Lady Jane Beshear was an invited guest guest invited an was Beshear Jane Lady First Kentucky to store the in or street the on stopped often is Adcock the at present wasn’t partner community third The to continueasreadersandachieversthroughoutlife. ers who applaud, give them high-fives, and encourage them staff. Along the route, the students run a gauntlet of support- librarythe good-byeto wavesand mother her hugsOlivia their belongings and head back down the stairs to the buses. and tutoringfor teachersandlibrarians. tips visit the downloading to schools one-on-one provide also personnel library Public cooperative. media a digital download free books from Kentucky Libraries Unbound, can patrons library how explaining instructions includes story. MP3 The with loaded player an bag age-appropriate anCenter, and Education Adult County Pulaski the from of brochurescontaining a letter congratulations, a book, and 2020graduationratestoskyrocket. 65.6% in the 2000 census. The wants cooperative the 2010 the and 1990 in school high from graduated who 56.2% the the over improvement vast 85.5%,a was rate year,graduation school 2006–07 the In level. 6th-grade the on only reads resident Sexton county adult average the that says dream. a than rather reality a education college a make to aims partnership The to literacy. effort local improve united a of part is program Bell Literacy The P the able toparticipateinwithouttheabilityread.” has reading that been her not would she that opportunities up open to power show helps It Bell. Literacy the ring to able be to proud and excited very is child “My future. the in years 16 or 15 either graduation, college children wear stickers giving the anticipated date of their The taken. are of photos have lots so present, members students family Many bell. tower the each activate positions to then child Sexton book. bell-ringer the sign The reviews. captivated. are students musical and skits environmental cluded in- have Programs students. elementary-school older models tokeep Kentuckystudentsinschool. and afterward said that she is always looking for successful in life. She applauded the students for their determination education and ofreading importance the spokeabout and artners literacy in fe a oetu mrig te elrnes gather bell-ringers the morning, momentous a After bag a receive students library, the in lunch Following Olivia glows with anticipation. Her mother comments, to class by up line honorees program, the Following by provided is entertainment celebrations, most For sessions two in participants 100 over to read Beshear of ALA’s CommitteeforLibraryAdvocacy. Council andchairs the AdvocacyTraining Subcommittee Public LibraryAssociation.Sheisamember ofALA LibraryAssociationandtheKentucky Southeastern for LibrariesandArchives, shewaspresident ofthe writer. Recentlyretired from theKentuckyDepartment Judith Gibbonsisalibraryconsultantandfreelance z

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Untitled-1 1 11/11/2009 11:09:55 AM

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12/8/2009 3:45:56 PM AMERICAN LIBRARY ASSOCIATION 2010 ANNUAL CONFERENCE & EXHIBITION WASHINGTON CONVENTION CENTER | WASHINGTON, D.C. | JUNE 24-29, 2010

ALA ANNUAL CONFERENCE IS THE BEST PLACE TO ADVANCE YOUR CAREER, CONNECT WITH COLLEAGUES AND TO LEARN NEW TECHNIQUES THAT IMPROVE LIBRARY SERVICES TO YOUR COMMUNITY. THERE IS SOMETHING FOR EVERYONE AT ANNUAL!

PROGRAMS ON TOPICS INCLUDING: • Blogs, Web presence and making the most of the Internet • Cultural programs for any and all • Training and mentoring • Advocacy and fundraising • New ways to serve teens and children • Cutting edge innovations in technology for library services • Outreach to underserved populations

OPENING GENERAL SESSION SPEAKER • Toni Morrison

AUDITORIUM SPEAKERS: • Sue Monk Kidd and Ann Kidd Taylor • Dave Isay • Nancy Pearl with Mary McDonagh Murphy • and more!

EXCELLENT EVENTS INCLUDING: • The Sixth Annual Bookcart Drill Team World Championships • Libraries Build Communities Volunteer Day • The ALA/ProQuest Scholarship Event at the Newseum

NEW THIS YEAR! JOIN US FOR OUR OPENING DAY RECEPTION FRIDAY, JUNE 25, 2010 2010 Exhibit Hours: Friday, June 25, 5:30 - 7:30 pm; Saturday-Sunday, June 26 - 27, 9:00 am- 5:00 pm; Monday, June 28, 9:00 am - 4:00 pm

EARLY BIRD REGISTRATION BEGINS JANUARY 4, 2010 , 9:00 AM CT REGISTER EARLY FOR LOW RATES AND GREAT SPEAKERS, PROGRAMS AND EVENTS!

For up-to-date information, check out www.ala.org/annual, or visit the Annual Conference Wiki at wikis.ala.org/annual2010/ to network or learn about official and unofficial events happening during the Annual Conference.

Untitled-2 1 12/17/2009 11:35:34 AM ANNUAL CONFERENCE ANNUAL CONFERENCE WASHINGTON CONVENTIONCENTER & AMERICAN LIBRARY ASSOCIATION 2010 EXHIBITION | WASHINGTON, D.C. | JUNE24-29,2010

Untitled-2 1 TU ORSUFA THE AT STUFF YOUR STRUT 4:00 PM-5:30PM•WASHINGTON CONVENTIONCENTER,WASHINGTON, D.C. MUSIC UBRO PARTICIPANTS OF NUMBER PHONE/FAX FPOIIGMUSIC PROVIDING IF FRECORDED IF OTC NAME CONTACT TEAM OF NAME OETRFL NTEFR EO N A OCNEEC SERVICES CONFERENCE TO FAX AND BELOW FORM THE IN FILL ENTER TO TO ENTERFILLIN THE FORMBELOW AND FAX TO CONFERENCESERVICES 312-280-3224 I RPIS COAE N H DIAINO ORPEERS!! YOUR OF ADMIRATION THE AND ACCOLADES TROPHIES, WIN UDY UE2,2008 29, JUNE SUNDAY, 4:00PM-5:30PM CRL ONE) (CIRCLE RG OTEAAANA OFRNE20 EST AT WEBSITE 2008 CONFERENCE ANNUAL ALA THE TO GO OR OR GO TO THE ALA ANNUAL CONFERENCE2010 WEB SITE AT WWW.ALA.ORG/ANNUAL CRL ONE) (CIRCLE E NO YES MRCNLBAYASSOCIATION LIBRARY AMERICAN CRL ONE) (CIRCLE ASTEC OTHER CD CASSETTE DURING THE2010ALAANNUALCONFERENCE UIGTE20 L NULCONFERENCE ANNUAL ALA 2008 THE DURING • EODDLIVE RECORDED NHI OVNINCNE,AAEM CALIFORNIA ANAHEIM, CENTER, CONVENTION ANAHEIM RULES RULES WILL BESENTUPONRECEIPTOFENTRY UE ILB ETUO EEP FENTRY OF RECEIPT UPON SENT BE WILL RULES ANNUAL CONFERENCE&EXHIBITION2010EARLY BIRDREGISTRATION HT OREYO DEMCO® OF COURTESY PHOTO EC A UPYU O1 AT O ORTA’ S,AYETAWL AET EPOIE YTETEAM THE BY PROVIDED BE TO HAVE WILL EXTRA ANY USE, TEAM’S YOUR FOR CARTS 12 TO UP SUPPLY CAN DEMCO UBRO RCSNEEDED TRUCKS OF NUMBER E-MAIL ADDRESS REPRESENTING COST X.DATE EXP. NUMBER CARD CREDIT RDTCARD CREDIT LYNE 27,2010 12,2009 OENTER TO CRL ONE) (CIRCLE BOOK TEAM DRILL CART CHAMPIONSHIP WORLD LBAY ON ETC) TOWN, (LIBRARY, 5 DEADLINE $50 CART DRILL CART TEAM SIXTH ANNUAL BOOK WORLD CHAMPIONSHIP DEADLINE FORENTRY: MAY 14, 2010 IAM MXDISCOVER AMEX MC VISA SIGNATURE WWW.ALA.ORG/ANNUAL PNOE BY SPONSORED O ENTRY: FOR UE1 2008 1, JUNE 312-280-3224

12/17/2009 11:38:11AM

61 american libraries | january/february 2010 Untitled-2 1 62 american libraries | january/february 2010 ANNUAL CONFERENCE&EXHIBITION2010EARLY BIRDREGISTRATION WEB-SITE AT WWW.ALA.ORG/ANNUAL FORUPDATES. ADDITIONAL SPEAKERSAREBEINGADDEDTOTHISSERIES.PLEASECHECKTHEANNUALCONFERENCE THE AUDITORIUMSPEAKERSERIESWILLBEHELDSATURDAY-TUESDAY OFANNUALCONFERENCE. AUDITORIUM SPEAKERSERIES OPENING GENERALSESSION Award for General Fiction. Her newest book, #1 a was and self-awakening, and marriage midlife of themes explores Chair, novel, Sue’s circles. religious within effect breaking ground a had that memoir a Daughter, Dissident the of Dance The theology,Turningfeminist life. published to mid she explorations her Waits Heart the When SATURDAY, JUNE26,10:30–11:30A.M. SUE MONKKIDDANDANNTAYLOR SATURDAY, JUNE26,8:00-9:00A.M. NANCY PEARL WITH MARY MCDONAGH MURPHY Sponsored byHarperCollins Patchett, andTerry Pratchett. Doctorow,Ann L. E. as diverse as authors interviewed has she Pearl, Action Figure. On her monthly television show, Book Lust with Nancy Librarian the for model the is Year. She the of Reviewer Fiction her named Journal Library 1998, In occupation.” or profession her of responsibilities or duties the beyond books of world the in work ous meritori done …has who woman American living “a to given Award, Association Book National Women’s the awarded was she 2004 In Reason, and Moment, Mood, ery Ev for Recommendations Reading New 1,000 Lust: Book More and Reason; and Moment, Mood, Every for Reading Recommended Lust: Book Interest; and Moment, Mood, Every for Reading Recommended NPR’s on regularly Morning Edition. books She’s the author on of comments and world the throughout bestseller and winner of the 2005 Quill 2005 the of winner and bestseller TimesYork New uhr f h ucmn book, upcoming the of and author filmmaker award-winning Emmy Murphy, McDonagh Mary interview will Pearl Nancy sic, clas American an 2010), 11, (July Mockingbird In celebration of the 50th anniversary of f edn t lbay n cmuiy groups community and library to reading of a Mockingbird. Kill To of Years Fifty of Celebration A Boo: and Sponsored bySimon&Schuster Fudge and;LittleCloudandLadyWind. are children for books newest Her 1993. Literature for Prize Nobel the won She 1988. in Fiction for Prize numerous. Some of her acclaimed titles include: titles acclaimed her of Some numerous. Toni Morrison is a Nobel Prize-winning American author, editor, and professor. Her contributions to the modern canon are SATURDAY, JUNE26,5:30–6:30P.M. TONI MORRISON recounts her vivid spiritual transformation at transformation spiritual vivid her recounts Nancy f e siiul erh Hr eod book, second Her search. spiritual her of Surprise Joyful Secret Life of Bees influenced the writing of her first novel deeply that place a Georgia, Sylvester, of town tiny the in up grew Kidd Monk Sue er sek aot h pleasures the about speaks Pearl all published by Sasquatch Books. Books. Sasquatch by published all Book Crush: For Kids and Teens: For Kids Crush: Book ecie te beginnings the describes Traveling with Pomegran . Kidd’s first book, cu, Atticus Scout, The Mermaid Mermaid The

To Kill a God’s The - - - - - The Bluest Eye, Song of Solomon, of Song Eye, Bluest The Sponsored by Penguin Group USA USA Group Penguin by Sponsored ates, amemoirsheco-authoredwithhermother, SueMonkKidd. a book about her travels, which evolved into on working writing, in career a pursue to left She assistant. editorial an as college after years two for worked she where SC, Charleston, in a journeytoredeﬁnethemselvesandrediscovereachother. France, chronicling Sue and Ann’s travels together, as they undertake Kidd Taylor Ann is a dual memoir set against daughter the backdrops of Greece and her with co-authored Story, Mother-Daughter A ates: bestseller. His new book, new bestseller.His mentary work, including Listening Is an Act of Love docu radio public his of out the grew that books four of also editor or author is Isay Dave Fellowship, “Genius” MacArthur a Congress. of of Winner Library the at Center Folklife American the in placed are interviews all of Copies website. StoryCorps the at heard be also oral history archive. StoryCorps interviews air weekly on NPR and can build upon that work and break new ground to create a new American rare institutional award at the 66th Annual Peabody Awards in 2007. tives to reach underrepresented voices. StoryCorps was honored with a ed in StoryCorps, many of whom have come as a part of special initia across the country. To date, more than 50,000 people have participat- aoia Se a pbihd rils n esy in essays and articles published has She Carolina. Sponsored byAmericanLibraries Corps, willbepublishedbythePenguin PressinApril2010. Established Ann id alr s gaut o Clmi Clee n South in College Columbia of graduate a is Taylor Kidd in 2003 and based in Brooklyn, StoryCorps hopes to the 1930s, which recorded oral history interviews of (WPA) Administration Progress Works the ter af itself models StoryCorps scope, in and spirit In listening. through people everyday of lives the celebrates and honors that project history oral it Dave Isay is the founder of StoryCorps, a nonprof A.M. 11:30 – 10:30 27, SUNDAY, JUNE DAVE ISAY Mom: A Celebration of Mothers from Story from Mothers of Celebration A Mom: and , which won the Pulitzer the won which Beloved, Traveling with Pomegran- , a

magazine Skirt! New York Times Peeny Butter Butter Peeny 12/17/2009 11:38:47AM

- - - - - Untitled-2 1 www.ala.org/annual. at available be will ALA Camp for Registration not. or Conference be nual would An the that attending was parent area the whether provider Washington regular a the to paid within live who delegates expens to care es child reimburse not will ALA ALA. Camp center,day care ALA the in care child only covers This Association. the $32 by and member, paid parent the by per paid $48 care with the $80, is of day per cost child, total The 2010. 25-29, June week, Annual the Conference of day each for parent fully-registered day, any per to $64 family of per maximum a to child per day, per $32 of amount the in care child ALA Camp on expended charges the reimburse will ALA be betweenthreemonthsand17yearsofage. are must pm daily. Tuesday,Children am to 6:00 7:30 29, 25 through June counselors June Friday, from Center Convention The Washington ACCENT’s at children. operate will with camp experience of nurtur environment. plenty with a professionals in educational fun-loving orga activities safe, children’s company onsite ing, quality is childcare provide ACCENT professional to children. nized recognized attendees’ nationally ALA for a center chil great activity a planned dren’s has AC Inc. again, Arrangements, Once Children’s affair. on family CENT a meeting annual year’s this Make CHILD CAREANDCAMPALA needs. special other any you discuss if to wish or only, center convention the in use for scooter, or wheelchair [email protected] at Visel wheel Michelle contact Please of basis. served number ﬁrst come, limited ﬁrst a on a scooters and chairs maintain upon we Based city, 2010. each 14, May in after availability received requests to response in accommodations of availability attend the guarantee meet cannot we to needs, made ees’ be will effort every While need. specifying special your statement a append and form registration your appropri on box the ate check please meeting, this in participation your pact im may that need communication or physical special a have you If SPECIAL NEEDS are transit) available atwww.dcconvention.com/directions.aspx.compublic . and (driving Directions rooms. sleeping include to block hotel ALA the of part be will hotels additional and events, host some will hotels more Several events. special and programs meetings, host will are and hotels, hotels “Co-Headquarter” and Four “Headquarter” 20001. designated D.C. Washington, NW, Place Vernon Mount 801 at located Center, Convention Washington E. Walter the at held be willprograms and meetings and speakers, keynote exhibits, the ence, Confer Annual 2010 the For hotels. several and center convention a in place takes event the Conference, Annual ALA the of size the to Due CONFERENCE LOCATION GENERAL INFORMATION as soon as possible to reserve a reserve to possible as soon as ANNUAL CONFERENCE&EXHIBITION2010EARLY BIRDREGISTRATION ------

Calvin [email protected],ext.4280. Service Placement contact information, more For be listed. shall ranges salary policy.available this All with comply to agrees tion organiza the services, ALA through advertising By origin.” national or race, lifestyle, of individual handicap, mental or regardless physical age, sex, color, creed, employment, for applicants or employees library all for opportunity of equality to committed is “ALA states, 54.3 Policy at 800-545-2433,ext.4280. Calvin Beatrice contact should Center Placement the in booth a want who Employers JobLIST. on ad online active an placing after scription’ sub Service ‘Placement the purchase should seekers job registered of resumes review to want who Employers interview. an schedule you time the at JobLIST on placed ad active an have must facilities viewing inter the use to want who Employers www.joblist.ala.org. at site Web JobLIST on the them post should positions to post want who Employers job between communication employers. and direct seekers for allow also will It information. resume to your access subscription Service Placement the choose who employers give will Registration recommended. is but required, not is Registration seekers. job to free are www.joblist.ala.org services All . Job Conference. seekers should register and search for jobs on JobLIST at cruitment (HRDR), the Placement Service will be available at the Annual Provided by the ALA Ofﬁce for Human Resource Development and Re PLACEMENT SERVICES visit please apply, http://www.lib.jmu.edu/org/ala/. to or information For 2010. 2009-January vember No between accepted be will Applications Program. Conference nual An- the in listed are times and relating topics Session Poster handouts session. the away to give and questions, answer posters, to present conference the during block time a given are presenters Accepted problems. library to solutions creative or programs research, current of representations graphic to share or libraries librarians individual for an opportunity vide pro sessions Center.Poster Convention Washington at 2010 28, and 27 26, June on displayed be will Sessions Poster Conference ALA The POSTER SESSIONS price. Thisinformationisincludedwiththedescriptionofevent. ticket of an additional as part meals include banquets and conferences Meals are not included with regular Conference registration. Some pre MEALS Manager Beatrice Manager 12/17/2009 11:40:23AM ------

63 american libraries | january/february 2010 Untitled-2 1 64 american libraries | january/february 2010 ANNUAL CONFERENCE&EXHIBITION2010EARLY BIRDREGISTRATION available basis only (i.e., register early to get the hotel of your choice). a space on reservations make to continue will Experient 2010 21, May After units. housing or in multiple occupancy double for guests pairing Please respon room. the assume not does Desk requested Housing ALA the that the note occupying everyone for departure and arrival of dates accurate give to sure Make choices. six include must requests All tax. applicable to subject are rooms All Desk. Housing ALA The with directly book you when only available are rates Special per not room, basis. the first-served first-come, a for on assigned are quoted rooms all and are person, Rates section. this in included is rates their and hotels selected of list A availability. to subject 2010, reser Hotel reservation. housing a make to Conference Annual the for registered be must You AND INFORMATION HOTEL RESERVATION DEADLINES pri the ensure to encryption SSL features form reservation housing The fax/mail. via form your send at phone online register the either must over you that made and be cannot registration that advised be Please discounts. rate hotel special for eligible are you Exhibitor, or Attendee registra and hotel ALA’sofficial is Experient GENERAL TRAVEL INFORMATION TRAVEL INFORMATION Applicable restrictions apply. apply. restrictions Applicable only. sales of point U.S. to apply Discounts Lufthansa. or Express, ed are avail discounts international Special and advance. in book more you or days when 30 ticket fares select on extended be will discount tional addi An Canada). and Island Hawaii, states, Canada, 48 Air (US Lakes by Great or Air,operated flights share code United or press, Unit on travel qualifying off discount 5% A guests. at to exclusive discounts special with save and airline and airfares applicable lowest best journey times to the meeting. Fly on United Airlines, the official the offers Travel Gant only. el.com 2010 the through Gant Travel to booked by phone, 1-800-644-7313 be may travel itineraries for Custom arranged Conference. Annual been ALA have fares meeting Special AIRLINE RESERVATIONS ANDDISCOUNT at Experient contact or cancellations, changes or to make reservation, your garding the re questions by any have you If acknowledged hours. 72 be within sent and will desk travel reservation room the of Confirmation CANCELLATIONS ORCHANGES HOTEL CONFIRMATIONS, open MondaythroughFridayfrom8:00–5:00pm(CST). call please only inquires for Experient cancellation policy. cancellation policy. Check your confirmation for details on your hotel’s hotel’s your within cancel you if reservations. refundable is hotel deposit hold night’s first Your to required is card credit a to guarantee tax a ble based on specific fare codes available on United, Unit , not the hotel. One night’s room and and room night’s One hotel. the not 1-800-974-3084, v ation requests will be accepted until May 21, 21, May until accepted be will requests ation v acy of your information. To reach reach To information. your of acy . Experient is Experient 1-800-974-3084. or email, t www.ala.org/annual ion company. As an ALA ALA an As company. ion ala@ganttrav- e , ntd Ex United d, t endees and and endees s ibility of of ibility or or - - - - counts off the lowest applicable fares. fares. applicable lowest the off counts United the dis greatest the receive to early number. referencing booking ID recommend We by organization your Support #500CR. code Call: Gant is email Travel Gant Email: TravelGant at Phone: free toll Metrorail: Airport tol Hillareaaveragearound$14. help you select a taxicab based on your destination. Taxis to the Capi (baggage claim) exits of each terminal. Dispatchers at each stand will Taxicabs: TRANSPORTATION INFORMATION REAGAN NATIONAL AIRPORT Baltimore, withdetailsavailableatwww.bwiairport.com. at available details with Virginia, in Airport International Dulles and D.C. in Washington Airport National by Reagan is serviced D.C. Washington AND INFORMATION AIRPORT TRANSPORTATION fee applies pm CST, MondaythroughFriday. Aminimalservicefeeapplies. for Parking Garages B and C (bus shelter #3 and bus shelter #5) #5) You maygetmoreinformationathttp://www.wmata.com station. . shelter bus and #3 shelter (bus Metrorailthe to connects which bridge enclosed an access may you C and B Garages Parking for the to streetside curb, and terminal board the any “Airport Exit Shuttle” A: bus. At Terminal the stops station. the to directly connect which C: and B Terminal elevators. Use either via of two enclosed pedestrian bridges on the accessible concourse level fully also station. is Metrorail station The Airport the to entrances all at purchased be locates may machines cards at fare Metrorail Airport. National C and Reagan B at terminals of level concourse the to connected station trorail calling 800-BLUEVAN (258-3826). AM & 11:30 PM. Reservations to 6:30 and from the airport between can be you made by assist will Representative Service Guest uniformed A terminal. each at curbside located area, to boarding Transportation SuperShuttle the Ground for signs follow Claim, Baggage At quired. a wl a BI ipr i nearby in Airport BWI as well as www.metwashairports.com,

T United Airlines directly at 1-800-521-4041. Provide promotionalProvide 1-800-521-4041. at directly Airlines United ravel S dac rsrain fr ueSute r nt re not are SuperShuttle for reservations Advance huttle: aia sad ae ovnety oae na te Arrivals the near located conveniently are stands Taxicab The Washington, DC Metrorail system has an elevated Me H ours: 7:30 am – 6:00 pm (CST). (CST). pm 6:00 – am 7:30 A minimal service service minimal A [email protected] from 8:00 am – 5:00 5:00 – am 8:00 from 1-800-644-7313 12/17/2009 11:40:57AM - - - - TRAVEL INFORMATION Untitled-2 1 the busshelter. at outside up you pick will B30 The A/B. on Concourse of level located lower is the stop other the and Concourse International the of level lower the on located is One Stops. Bus Express two are Metro There System. Washington the of Line Green the on located is which Station, Metro Greenbelt the to week a days 7 minutes, 40 every runs service Express/B30 BWI The Station. Metro Greenbelt the and BWI between connection a direct provides service bus Metro Metrorail: Express BWI can bemadebycalling800-BLUEVAN (258-3826). airport the from and to Reservations service. arrange to or information call please closed, are counters When AM. 2:00 to AM 6:00 from open is and C) (Concourse #10 claim baggage near is other The AM. 2:00 to AM 7:00 from open is and A) Concourse – baggage level lower the claim on area. One is near located baggage claim #1 both (Southwest Airlines - Terminal counters ticket two the of Airport Metrorail: Airport A cabintoWashington D.C.averagesaround$57-$61. Terminal. Main the of level lower the on area ”TaxiPassengers” the at center dispatch the from day a 24-hours available Taxicabs:are Taxis DULLES AIRPORT TRANSPORTATION INFORMATION TRAVEL INFORMATION claim area of the Lower Level of the BWI Airport Terminal. Taxis to to Taxis Terminal. Airport BWI the Washington D.C.averagearound$90. of Level Lower the baggage of the area of claim outside just located is stand taxi BWI The Taxicabs: BALTIMORE/ WASHINGTON INTERNATIONAL AIRPORT (BWI) site athttp://www.washfly.com. web WashingtonFlyer the to go cost, its and airport the leaves Flyer Washington the when out Toﬁnd Line. Orange the on station VT/UVA You can also take the Washington Flyer bus to the West Falls Church- at information more out Find between. http://www.wmata.com in . stop one just with Blue lines and Orange the re on station change Rosslyn to (exact you takes person 5A the per quired), $3 just For Metrobus. using trorail 3826). to and from the airport can be made by calling Guest Service Representatives available until 12:00 AM. Reservations with PM, 10:30 to AM 6:00 from open is counter ticket The you. assist willRepresentative Service Guest uniformed a where outside proceed on called, is number located ticket your When exit. the are before just level, lower the counters ticket SuperShuttle Vans. Ride tion/Shared Transporta- Ground towards signs follow Claim, Baggage At quired. S S After you claim your luggage, please proceed to one one to proceed please luggage, your claim you After huttle: dac rsrain fr ueSute r nt re not are SuperShuttle for reservations Advance huttle: Coming from Dulles International Airport, connect to Me to connect Airport, International Dulles from Coming 800-BLUE VAN (258- for for 826-2700 (888) ANNUAL CONFERENCE&EXHIBITION2010EARLY BIRDREGISTRATION - - - -

Conventions cannot be booked via Internet. Please be sure to refer refer to sure be to Please Internet. via booked be cannot Conventions agent. travel local at Amtrak book To call 2010. reservation 2, your July – 2010 21, June between DC Washington, to fare rail available lowest the off discount 10% a offers Amtrak Amtrak: TRAIN AND BUS TRAVEL TO WASHINGTON, D.C. forget tostopbytheirboothandsaythanksforthelift! be Don’t will Gale. by provided is and service bus Complimentary onsite. conference) available the during available newspaper show (the daily Cognotes in published be will destinations) and locations times, pickup daily (including schedules service bus Shuttle disabilities. with attendees for provided be also will Service conference. the during ter Cen Convention Washington the and hotels participating all between operate will Learning, Cengage Gale by sponsored buses, shuttle Free ALA SHUTTLEBUSSERVICE to receive thespecialdiscount. calling when D005980, (AWD), Number Discount Worldwide Avis at event this for website the during cars rental for Avis the meeting. For rates and reservations call with rates exclusive negotiated has ALA RENTAL CARS 9424 orgoonlineatwww.greyhound.com. at Greyhound contact information, For NE. ST 1st 1005 at Greyhound: tion charges. accommoda applicable full the of payment with seats Class First week, or a days seven departures all except for holiday blackouts. Offer for valid with Sleepers, Business Class Regional Amtrak on valid is Fare Service. Acela Trainand Auto the on valid not is offer This tion. Convention Fare Code X83A-979 Code Fare Convention All Greyhound buses arrive and depart from the station station the from depart and arrive buses Greyhound All . You must mention the the mention must You www.avis.com . (0) 872-7245 (800) 1 when making your reserva your making when 800-331-1600 or access or contact your your contact or 800-229- 12/17/2009 11:41:34AM - - -

65 american libraries | january/february 2010 Untitled-5 1 66 american libraries | january/february 2010 ANNUAL CONFERENCE&EXHIBITION2010EARLY BIRDREGISTRATION HOTEL MAP&INFORMATION HS KEY: breakfast included; rooms available; =high speedinternet access;IN=internetin room; AT =complimentary airporttransportation; SF =smoke free hotel; F =ﬁtness center; FB WI =full breakfast included; =wireless internet access BC =business center; IP = indoorpool; H =handicapped accessiblerooms; CAT OP =outdoor pool; =complimentary airporttransfer; RS =room service; HB =hot breakfast; CB 12/17/2009 2:42:47PM SA =continental =smoking HOTEL MAP&INFORMATION HS KEY: breakfast included; rooms available; =high speedinternet access;IN=internetin room; AT =complimentary airporttransportation; SF =smoke free hotel; F =ﬁtness center; FB WI =full breakfast included; =wireless internet access BC =business center; IP = indoorpool; H =handicapped accessiblerooms; CAT OP =outdoor pool; =complimentary airporttransfer; RS =room service; HB =hot breakfast; breakfast; =hot CB SA =continental =smoking Untitled-5 1

3. Renaissance Washington DC H $256/$281 2. GrandHyattWashington HEADQUARTER -H,BC,IN(WI/FI),SA,F, IP,$231/$231 RS 1. HiltonWashington HEADQUARTER -H,OP, BC,IN(HS),SF, F, RS H 18. HolidayInnCapitol-H,OP, BC,IN $209/$219 $189/$199 17. HenleyParkHotel-BC,IN(WIFICOMP), 16. HamptonInnDC-H,BC,IN(WIFI/HSCOMP),SA,F, IP, CB(HOT) 15. HamiltonCrowne Plaza-H,BC,IN(HS),SF, F, IP, RS 14. FourPointsSheraton-H,IN(HSCOMP),SF, F, IP, RS 13. Fairmont-H,BC,IN(HS),SA,F, IP, RS 12. EmbassySuites-H,BC,IN(HS),SA,F, IP, CB(HOT),RS 11. Doubletree Hotel-H,BC,IN(WIFI/HS),SA,F, RS 10. DonovanHouse-H,OP, BC,IN(WIFI/HS),SA,F, RS 9. Courtyard Northwest-H,OP,N (HS),SF, BC,I F 8. Courtyard byMarriottEmbassyRow-H,BC,IN(WIFI),SF, F, IP 7.Marriott Courtyard CC-H,BC,IN(HS)SF, F, IP, RS 6. 5. BeaconHotel-HBCIN9WIFI/HS),SA,F, IP, RS 4. CapitalHiltonCO-HEADQUARTER -H,BC,IN 22. HyattRegencyWashington onCapitolHill- H, BC, I 21. HotelRouge-H,BC,IN(WIFI)SF, RS 20. HotelHelix-H,BC,IN(WIFI),SF, RS 19. HolidayInnCentral-H,OP, IN(COMP),SA,RS 35. Westin CityCenter-H,BC,IN(WIFI/HS),SF, F, RS 34. Washington Plaza-H,OP, BC,IN(WIFI-COMP),SF, F, RS 33. Washington Marriott-H,BC,IN(WIFI/HS),SF, F, IP, RS 32. MayﬂowerRenaissance-H, BC,IN(HS),SF, F, RS 31. MStreet Renaissance-H,BC,IN(WIFI/HS),SF, F, RS 30. RedRoofInn-H,IN(HS),SA 29. MorrisonClark-H,BC,IN(HSCOMP),SF, F, RS 28. Metro CenterMarriott-H,BC,IN(HS),SF, F, IP, RS 27. MandarinOrientalHotel-H,BC,IN(WIFI/HS),SA,F, IP, RS 26. Madison-H,BC,IN(WIFI/HS),SA,F, RS 25. LiaisonCapitolHill-H,BC,IN(WIFI/HS),SF, F, OP, RS 24. L 23. JWMarriott-H,BC,IN(WIFI/HS),SA,F, IP, RS O H, BC,IN(WIFI/HS-COMP),SA,CB(COTINENTA Comfort InnConv T

SF, F, RS(historicproperty- noADA) ’Enfant Plaza-H,OP, BC,IN(WIFI),SF, F, RS E L

. Center- ANNUAL CONFERENCE&EXHIBITION2010EARLY BIRDREGISTRATION E A DQU

(HS -Comp),SA,F, RS A RT E R -H,BC,IN

(HS), SA,F, RS L) N

NA $206/$206 (WIFI), SF, F, IP, RS

29$1 $219/$219 (HS), SF, $219/$219 F, IP, RS S D $189/$189 $239/$269 $209/$209 19$8 NA $189/$189 $192/$202 $199/$219 $172/$182 $229/$259 $179/$179 $239/$239 $199/$199 $209/$239 $199/$209 $219/$249 $179/$179 NA $189/$189 NA $169/$169 $179/$179 NA $199/$199 $155/$160 $215/$235 $150/$150 $185/$195 19$7 $199/$219 $199/$219 $179/$179 $159/$159 $179/$179 $169/$179 $159/$159 $159/$159 19$8 $219/$249 $179/$199 $189/$189 $205/$225 $159/$159 $229/$249 $185/$185 $209/$229 $209/$209 $189/$189 $179/$179 NA $159/$159 $219/$239 $179/$179 NA $199/$199 $225/$255 $205/$205 $209/$239 $195/$195 $179/$179 $174/$194 $239/$259 $154/$154 $219/$219 I O N U GLE/ B L E

T Q $219/$249 R U IPL A D E/ 12/17/2009 2:43:32PM

67 american libraries | january/february 2010 Untitled-2 1 68 american libraries | january/february 2010 exhibit onlybadges willnotbehonoredifsenton only oneform. multiple for Requests badges. only exhibit for person per form one Use registration. Supreme Exhibits and Only, Exhibits Plus, Exhibits for refunds No onsite. available be also will badges only Exhibit $75. for sessions Series Speaker Auditorium the all and Session General General Session for only $35, or visit the exhibits, attend the Opening Opening the attend and exhibits the Visit page. next the on form tion Visit the exhibits only, for $25 in advance, by completing the registra EXHIBITS ONLY, EXHIBITS PLUS,EXHIBITSSUPREME available atwww.ala.org/annual. also is card credit your with registration online Secure ID. photo and register online. Bring your membership card or proof of dues payment Fees will increase to onsite rates after May deadline. 14, 2010 the but you may meet still to early Mail apply. will rates After advance rates. 5, March Bird Early the receive to 2010 5, March by submitted exhibit or electronically or registration postmarked only.be badges must forms Registration full for person per form one Use check. one with pay and events listed all for register Youmay follows. that form the of sections all complete and type or print advance, Toin register EARLY BIRDREGISTRATION Membership [email protected]. of Director Chrastka, John e-mail you, for right is membership which about questions have you If savings. substantial a at conference for register www.ala.org/annualand to go library.Then, your and you for products Graphics and Editions ALA on discount members-only your you on the cutting edge of news that affects all types of libraries; and keeps that Libraries American of edition e-mail weekly our Direct, AL join and start taking advantage of new and improved beneﬁts such as: re- or join www.ala.org/membershipto to go First, membership. from ongoing beneﬁts to your career and professional knowledge that come as well as discount registration member the both receive to sociation as the join to invited are ALA of members former and Non-members JOIN ALAANDSAVE! ** * must show proof of membership Non-member: $230 ALA studentmember:**$85 ALA retiredmember:*$125 Advance: March6-May14,2010 Early Bird:January4-March5,2010 Registration opensonJanuary4,9:00amCT. REGISTRATION DATES DAILY FEES WEEKLY FEES See theregistrationformonnextpageforweeklyfeedetails ALA personalmember:* m ust showproofofALAstudentmembershipandschoolID (Paidonsiteonly)

$170 HOUSING REGISTRATION & EARLY BIRDDEADLINEISMARCH5,2010–ADVANCE DEADLINEISMAY 14,2010

- - INFORMATION PAYMENT verify thestatusofyourregistrationandhousing. to 800-974-3084 or [email protected] at Center Service tomer Cus- Experient’s call or e-mail please week, one within confirmation written a receive not do you If confirmation. housing and registration a mail or e-mail will Headquarters Housing and Registration ALA The CONFIRMATIONS chase order, theymustbereceivedpriortotheconference. pur by paying If onsite. payment as orders purchase accept longer no will we note: Please dollars. U.S. in are Fees Express. American or MasterCard VISA, your charge or Association Library American the to payable checks Make registration. your with payment full Include No Refunds afterMay14, 2010 Non Member$180 Division Member $95 ALA Member$100 (May 14,2010)yourrefundwillbe: deadline cancellation Conference Annual the before registration ence Confer Annual the cancel but Meeting, Midwinter the attend you If Non Member$135 Division Member:$55 ALA Member$55 your AnnualConferenceregistrationrefundwillbe: Meeting cancellation deadline (December 4, 2009), but do not cancel If you cancel the Midwinter Meeting registration before the Midwinter to receiveafullrefundminus$50foradministrativefees. marked beforetheMidwinterMeetingdeadline(December4,2009) Written requestsforcancellationtheentireBundlemustbepost- BUNDLED CANCELLATION POLICY will beprocessedaftertheannualconference. No Exhibits Only, Exhibits Plus or Exhibits Supreme refunds. Refunds solutely no refunds for cancellations postmarked after May 14, 2010. Ab- accepted. be will cancellations phone No fee. processing $25 a less refund full a in result will Cancellations 2010. 14, May by faxed or postmarked and writing in made be must cancellations registration Otherwise, writing. in made time, any at welcome are Substitutions REFUNDS ANDCANCELLATIONS other questions. number,ID any registration for Annual or your obtain reservation, your confirmed.You1-800-974-3084statusofcall alsothe check may to confirmationemailreceivehousinganyourreservation once been has record. You your may findfax yourto form staff directly our to for 1-800-521-6017order and in you confirmation will your from number ID special events. Please ensure that you include your Annual registration may use the following forms to register for housing, preconferences and ings by registering for both the Midwinter and Annual conferences. You sav the of advantage took you participant, Registration Bundled a As DID YOUUTILIZEBUNDLEDREGISTRATION? Retired Member $95 Student Member$28 Retired Member$55 Student Member$25 12/17/2009 11:43:58AM - - - EARLY BIRD 2010 REGISTRATION & HOUSING FORM

ANNUAL REGISTRATION ID:

REGISTRANT INFORMATION: All mailings concerning the INSTRUCTIONS: Annual Conference will be sent to you at the address provided below: Both pages must be completed and returned with payment (US funds) or credit card information, Mr. Ms. Mrs. Dr. I am a first time registrant of postmarked or electronically submitted by March the ALA Annual Conference 5, 2010 to receive the Early Bird rates. Forms post- Member Number marked after March 5, 2010 will be processed at the advance rate. Name: First Last THREE WAYS TO ADVANCE REGISTER: Position Title BY MAIL: Send form and payment to: ALA Early Bird Registration Organization Name 568 Atrium Drive Vernon Hill, IL 60061-1731 Address MAKE CHECKS TO: American Library Association Address Line 2 BY FAX: If you pay with a credit card you may fax your completed registration form 24 hours a day by City State Postal Code dialing 800-521-6017. Note: Do not mail form if previously faxed. Send fax only once. Country Is the above mailing address: ONLINE: Access the ALA 2010 Annual Confer- home work ence homepage at www.ala.org/annual and select “Registration.” Non-members and former mem- Daytime Phone Fax Number bers are invited to join ALA at www.ala.org/membership prior to registering for maximum savings. E-mail CANCELLATION POLICY: Written requests for refunds must be postmarked by May 14, 2010. Attendees may receive exciting information from exhibitors like invitations, Cancellation of registration will result in a handling contests and other hot news. fee of $25 for each item cancelled. No phone can- COUNT ME IN! Yes No cellations. No refunds after May 14, 2010. No refunds given for “Exhibits Only”, “Exhibits Plus” BADGE INFORMATION: Complete the information below, abbreviating and “Exhibits Supreme” badges. Refunds will be as needed. Write clearly and please do not exceed the maximum characters. processed after the annual conference. PLEASE COMPLETE THE SURVEY BELOW First Name (15 characters) 01 Principal Product Interest (circle one) 01 Books, Periodicals, Documents Last Name 02 Library Automation (15 characters) 03 Equipment, Furniture, Shelving 04 A/V Equipment/Materials Institute/Organization 05 Services (25 characters) 06 Other Products and Services

City State 02 Purchasing Decision-Making Role (circle one) (25 characters) 01 Final 03 Recommend 02 Specify 04 No Role If you have a physical or communication need that may affect your participation in conference activities, please contact Conference Services at the number given 03 Purchasing Plans Next 12 Mos. (circle one) below. We cannot ensure the availability of appropriate accommodations without 01 $0-49,999 04 $350-499,999 02 $50-99,999 05 $500-999,999 prior notification of need. 03 $100-249,999 06 $1 million + I have a special physical or communications need and will contact Michelle Visel at [email protected] to discuss accommodations no later 04 Operating Expenditures (circle one) than May 14, 2010. 01 $0-499,999 02 $500-999,999 03 $1 mil-1,999,999 ORGANIZATIONAL MEMBERS: Employees of ALA Organizational Members 04 $2 mil-4,999,999 will get a special discounted rate off the non-member rate if they register together. This 05 $5 mil + attractive rate: Early Bird - $225, Advanced - $250 and On-Site - $330 is available if four or more employees register at the same time. Purchase orders, checks or credit cards will be accepted. For more information contact [email protected] or [email protected].

Untitled-2 1 12/17/2009 11:47:11 AM Untitled-2 1 70 american libraries | january/february 2010 ANNUAL CONFERENCE&EXHIBITION2010EARLY BIRDREGISTRATION NAME MEMBERNUMBER ANNUAL REGISTRATION ID: column. Addupallyoureventsandputthatamountintothe“Total fromSectionIII.”Please printclearly. Include thepriceofyourregistrationandnumberticketsyouwishtopurchase,thenputﬁnalamountin“AmountEnclosed” to theexhibits,OpeningGeneralSession,andAuditoriumSpeakerSeries) Exhibits SupremeBadge the exhibitsandOpeningGeneralSession) Exhibits PlusBadge (Includes accessonlytotheexhibits) Exhibits OnlyBadge Nonmembers andformermembersareinvitedtojoinALAathttp://www.ala.org/membership priortoregisteringformaximumsavings. Non-Member ALA StudentMember** ALA RetiredMember ALA DivisionMember* ALA PersonalMember* Type Registration I. ANNUALCONFERENCEREGISTRATION: II. OTHEREVENTS: * mustshowproofofmembership**ALAstudent ALA ProQuestScholarshipEvent “Amount Enclosed.” PAYMENT INFORMATION: Cardholder Signature Credit CardNumber Your paymentindicates thatyouagreetothetermsright. CheckVisaMastercardAmericanExpress EVENTCODEPRICEPERTICKET#OFTICKETSAMOUNTENCLOSED ADD THETOTAL FROM SECTIONSIANDIIABOVE,ENTERHERE: (Includes accessto (Includes access

Copy theeventcodefromfollowingpagesforeventsyouwishtoregisterintocolumnbelow.

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tedne t hs vn cnttts emsin for your permission photograph to be taken constitutes at the event and event used for ALA purposes. this at Attendance Photography: cancellation policy. conference annual the after processed be will Refunds badges. Supreme” “Exhibits or Plus” “Exhibits Only”, “Exhibitsfor given refunds No 2010. 14, May after refunds No tions. cancella phone No cancelled. item each for $25 of fee handling a in result will post registration of be Cancellation 2010. must 14, May refunds by marked for requests Written Policy: Cancellation PLEASE NOTE:

TOTAL FROMSECTIONI: TOTAL AMOUNTENCLOSED: TOTAL FROMSECTION II: = = = = = Onsite $ $ $ $ $ $ $ $ $ 100 25 380 130 230 260 260 35 45 AmountEnclosed . See Bundled registration Bundled See . 12/17/2009 11:45:07AM - - Untitled-2 1 ANNUAL REGISTRATION ID: be madeontheALAAnnualConferenceWeb siteat:WWW.ALA.ORG/ANNUAL. DUPLICATE FORMS-Ifsharingroom(s)designateonepersontosendrequest.Besureincludeyoure-mailaddress.Reservationscanalso Complete thecreditcardportionofformforﬁrstnight’s deposittobebilledautomaticallyuponreceiptbyhotel.DONOTSEND Please completethisforminitsentiretytoensurespeedyprocessing.Allhotelsrequireaonenight+taxcreditcardguaranteeholdyourroom. Arrival day/date E-mail Address Country City Street AddressorP.O. Boxnumber Name ofCompanyorFirm Last nameofpersonrequestingroomsandconfirmation CONFIRMATION WILLBESENTTO: INSTRUCTIONS: DEADLINE FORSUBMISSION:MAY 21,2010 Cardholder Signature Card Number Please guaranteemyreservation to(checkone): CREDIT CARDGUARANTEE—FIRST NIGHT+TAX IMPORTANT NOTES: 5 3 1 (Please printnameandnumberofhotelaslistedonHotelLocatorMap) HOTEL CHOICES 3 1 print lastnameﬁrst (Please donotduplicate.Ifsharingaroom,designateonepersontocompleteform.) OCCUPANT(S) Please make checkspayable toAmericanLibrary Association. • • •

made with the hotels at least 5 days prior to the arrival date. date. arrival the to prior days 5 least at hotels the with made Allchangesand/orcancellationspriorto Rooms are assigned on a “first come/first served” basis and room availability for your your for availability room and basis arrival/departure. served” come/first “first a on assigned are Rooms Failure to check into your hotel on the scheduled date of your arrival will result in the cancellation of your reservation and a charge charge a and reservation. your reservation your guarantee of to used card cancellation the credit in the to result tax will and room arrival your night’s of one date to equal scheduled the on hotel your into check to Failure otherwise requested. Please check to ensure the hotels you have requested have have requested have you hotels the smoking roomsavailableifselectingthisoption. ensure to check Please requested. otherwise Smoking RoomRequested:Allroomsareconsiderednon-smoking roomsunless EARLY BIRDDEADLINEISMARCH5,2010–ADVANCE DEADLINEISMAY 14,2010 HOUSING EARLY2010 BIRD P S

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YOU MUSTBEREGISTEREDFORTHECONFERENCETOREGISTERHOUSING. D

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12/17/2009 11:45:46AM

71 american libraries | january/february 2010 Untitled-2 1 72 american libraries | january/february 2010 ANNUAL CONFERENCE&EXHIBITION2010EARLY BIRDREGISTRATION Event Tickets: Advance:$89Onsite: ing AmericanLibraryAssociationPresident Incom- Stevens, Roberta President; Association Speakers: Camila Alire, Current American Library Dinner and entertainmentwillroundouttheevening. members. board new and presidents The night will also recognize the incoming Divisional President. Association Library American new the of role the assumes she as Stevens ta Join us in celebrating the inauguration of Rober Event 7:00p.m.–midnight Tuesday, June 29, Doors open at 6:30 p.m. – SPECIALEVENT INAUGURAL BANQUET Event Tickets: ALA MLSscholarships…includingSpectrum! towards go proceeds and law, by applicable as ets early!! Remember, tickets are tax-deductible, hands-on exhibits. Don’t delay and get your tick and technology up-to-the-second with history an experience that blends five centuries of news attendees offer will June Newseum Saturday,The 2010. 26th, on Newseum new the at DC Washington in headlines make will Bash ship Scholar ALA/ProQuest The NEWS! BREAKING Saturday, June26,7:00–11:00p.m. – SPECIALEVENT SCHOLARSHIP BASH ALA/PROQUEST ra wl icue ebrhp Development, Membership include will areas Presentation association. your lead to you pare and discuss a full agenda on topics to help pre together meet to leaders) incoming (especially Leaders Chapter for opportunity great a vides pro Annual, and Midwinter ALA both at mittee Com Relations Chapter ALA the by presented Workshop, Leaders Chapter for Orientation The Friday, June25,9:30a.m.–4:00p.m. – SPECIALEVENT ORIENTATION CHAPTER LEADERS Event Tickets: Advance:$10Onsite: tion T-shirt areincluded. participa a and transportation, Lunch, funds. library local to contributed be will fee istration the pick to one in which they able wish to participate. Your reg be and projects various of the advance in notified be will participants All effort to help local libraries and the community! service day-long this in participate to Register Friday, June25,8:00a.m.–5:00p.m. – SPECIALEVENT COMMUNITIES LIBRARIES BUILD EVENTS ANDPOSTCONFERENCES PRECONFERENCES, SPECIAL C C C ode: ode: ALA1 ode: Advance: $40Onsite:$45 ALA2 ALA3 ------Event Tickets: Speakers: kick-off. Book-signingreceptionincluded. conference unforgettable an is this that know you a MVON, experienced you’ve If world. one sharing cultures unique many the of us minds re and celebrates that art performance and a music of word, spoken rich program presents and perspectives different from artists and ers writ together brings Nation One Voices, Many world. our enriches that creativity and diversity Don’t miss this annual celebration of the literary Friday, June25,6:00 –9:00p.m. – SPECIALEVENT WASHINGTON, DC MANY VOICES,ONENATION: Event no onsitetickets Onsite: $70; Non-Member, $50; Member dent Stu $40; Member Retired $60; roundtable) Table(anyRound Member $60; division) (any Tickets: quires advance registration and includes lunch. re event This Advocacy. and Training, Media Organizational Excellence, New Revenue Ideas, ALA—Diversity Event onsite and advance in both free is Registration is made possible by your ALA dues. Thisfreerally from theWashington Office Conference.Annual2010the register for fice. Register for this free event, when you contact Kristin Murphy in the ALA Washington Of questions, any have you If be! can advocacy legislative fun much how see and involved get to way exciting an is This offices. Hill Capitol their in staffs their andofficialselected their with meet center. Afterand rally,the will participants frontfeatured be willattendees most the to cheer on libraries! The state or unit with feature guest andspeakers, photochanceops, anda a.m. 11 at begin to rally a on the U.S. Capitol grounds. ALA will host ParkSenateUpper at meetwill D.C. ton, advocates from all 50 states and Washing- library 2010, 29, June On (NLLD). Day Legislative Library National replace will Day Advocacy Library only, year this For Upper SenatePark Tuesday, June29,11a.m. – SPECIALEVENT LIBRARY ADVOCACYDAY C C ode: ALA6 ode: ALA4 Advance: ALA Member $70; Division Division $70; Member ALA Advance: Advance: $10Onsite: $10 C ode: To be announced ALA5 - - - - - ALA-GLBTRT Event Tickets: 2010. 14, May end Table sales each. $50 for purchasing 10,20,30,or40individualtickets by reserved be Tablesmay 27. Sunday,June until Registration ALA from $60 for onsite each, and $50 for advance in purchased tickets be may Individual Achievement. Lifetime Award for Hamilton Virginia - the King of Scott Coretta celebration inaugural the marks year This youth. and children for books of trators year’s best African American authors and the illus- honoring breakfast annual Book this at King Awards Scott Coretta 2010 the Celebrate Tuesday, June29,7:00–9:00a.m. – SPECIALEVENT BOOK AWARDS BREAKFAST THE CORETTA SCOTTKING Event N/A $75 Onsite: Tickets:Advance: Ro berta Stevens,Camila Alire(invited) keynote; Brey-Casiano, Carol Speakers: (Event #EventCode:ALA11) reception to this prior of Folger tour VIP special note Also details. for www.merrittfund.org Visit Library. Shakespeare Folger the at delight and drinks, dinner, for us Join 40 2010! in is old years discrimination, of because or freedom intellectual of defense their of because rights employment denied been have who brarians li help to 1970 in founded Fund), Merritt The (aka Fund Humanitarian Merritt C. Leroy The Monday, June28, 6:30 -9:30p.m. – SPECIALEVENT ANNIVERSARY CELEBRATION MERRITT FUND40TH ALA-MERRITT Event Tickets: speakers. This isaticketedevent. and breakfast a with List 2010 Rainbow the celebrate will Project Rainbow The Sunday, June27,8:00–10:00a.m. – SPECIALEVENT BREAKFAST RAINBOW PROJECT ALA-GLBTRT, ALA-SRRT Event Tickets: a brunchandspeakers.Thisisticketedevent. The Stonewall Book Awards will be celebrated Monday,with June28,10:30a.m.–1:00p.m. – SPECIALEVENT AWARDS BRUNCH STONEWALL BOOK ALA-EMIERT C C C C ode: ALA7 ode: ode: ode: Advance: $50Onsite:$60 Advance: $50Onsite: Advance: $50Onsite: ALA10 ALA9 ALA8 12/17/2009 11:47:47AM - - Untitled-2 1 Event Tickets: Advance:$55Onsite: $55 Board Membersand othermemberleaders. portunity to meet and greet the AASL President, op the providing Reception President’s AASL Awardsthe following mediately the is Luncheon the Year Award. Special guest speaker TBA. Im presti gious National School Library Media Program of the including Awards, AASL 2010 the of presentation col the at lunch enjoy your and leagues of accomplishments the Celebrate Monday, June28, 12:00 –2:00p.m. – SPECIALEVENT AASL AWARDS LUNCHEON AASL Event Tickets: Past Presidentsinvited) AASL (Only conversation. and lunch for tunity oppor this miss Don’t Presidents: Past AASL Saturday, June26,12:00–1:30p.m. – SPECIALEVENT LUNCHEON AASL PAST PRESIDENT’S AASL Event Tickets: Advance:$25Onsite: lishing, LibraryofCongress Speakers: cluded withregistration. in is authors award-winning with luncheon A library. main segregated the at him to available un be otherwise would that books with him providing youth, his in role vital a played biles bookmo how describe will Congress of brary 101. Li the of Bookmobiles Eubanks Ralph W. speaker Keynote and marketing, options, advocacy, service mobile fuels, and covering vehicles eco-friendly discussions feature will program Sunday Bookmobile annual 4th The Sunday, June27,10:30a.m.–1:30p.m. – SPECIALEVENT OUTSTANDING LIBRARY SERVICES DELIVERING - BOOKMOBILES ALA-OLOS, ABOS Event Tickets: Advance:$50 Onsite:N/A staff Library members Shakespeare Folger Speakers: #ALA10) that evening to participate in this tour. (Event Fund banquet need to the Merritt attend Celebration. 40th Note: Anniversary You do not its of part as Fund, Merritt the benefit to ceeds of the historic building and its collections. Pro tour scenes” the “behind private a offering be will Library Shakespeare Folger the of staff The Monday, June28,5:30-6:30p.m. – SPECIALEVENT FOLGER SHAKESPEARE LIBRARY ANNIVERSARY VIPTOUR OF MERRITT FUND40TH ALA-MERRITT C C C C ode: ode: AAS1 ode: ode: ALA11 Free advanceregistration W. Ralph Eubanks, Director of Pub- of Director W.Eubanks, Ralph AAS2 ALA12 ------Event Tickets: dessert, conversation. coffee, and for colleagues your join Social and ISS the to over on head lunch, After Sunday, June27,1:30-3:00 p.m. – SPECIALEVENT SECTION (ISS)SOCIAL INDEPENDENT SCHOOL Event Tickets: Advance:$32Onsite: portation to/fromtherestaurantisonown. lupita pollo sauce). Transonion fresh with and breast (chicken salad, Guapos enchiladas, cheese and chicken fajitas, beef and chicken include may items pm. Menu 6-8 from Guapos at room party the in dinner social a tour. Enjoy metro station and close to the schools on the ISS favor Tenleytownthe to next located ite, conveniently local a restaurant, Mexican Guapos dinner at for colleagues your join schools, dent indepen D.C. Washington of tour ISS the After Friday, June25,6:00–8:00p.m. – SPECIALEVENT RESTAURANT GUAPOS MEXICAN SECTION (ISS)DINNERAT INDEPENDENT SCHOOL Event Tickets: from backgrounds. women diverse faith, young educating Catholic to Roman committed the in rooted preparatory school college a is VISITATION TOWN GEORGE D.C. Washington, of section sades Pali the in 8 Grade through School Nursery in students 500 than more educates SCHOOL DAY in EPISCOPAL other PATRICK’S ST. each ways. from many different are who dents stu together brings preparatory consciously that college school a Center. is Convention BURKE de the EDMUND will to Tour School from/return ISS part the for bus The Friday, June25,1:00–5:00p.m. –SPECIAL EVENT SECTION) SCHOOL AASL –ISS(INDEPENDENT AASL –ISS(IndependentSchoolSection) AASL –ISS(IndependentSchoolSection) AASL C C C ode: ode: ode: ANNUAL CONFERENCE&EXHIBITION2010EARLY BIRDREGISTRATION Advance: $35Onsite: Advance: $50Onsite AAS5 AAS4 AAS3 ------

ACRL Event Student Member$85;Non-Member$295 $125; Member Retired $245; Member Table Round $195; Member Member (ACRL) Division ALA $245; Onsite: and Advance Tickets: gelist Student Member$95;Non-Member$325 $125; Member Retired $295; Member Table Round $245; Member (ACRL) Member Division $295; ALA Onsite: and Advance Tickets: versity ofTennessee, Chattanooga Uni- - Manager ILS Web and Librarian Technology Shurr, Library Andrea Technology; of Information Head Griffey, and Jason Reference Instruction; of Head Cairns, Virginia ing; Process- Materials of Head Dean, Asst. Acting Speakers: projects. building and renovation of bolts and nuts the address and collaborations, campus of pitfalls and eﬁts ben the learning, student enhance that lices po and technologies, services, culture, library Examine budgets. and timelines associated of of development avenues the and broad partnerships, and input of creation the nologies, tech- 2.0 and making decision use data-driven of the including spaces, and environments library century 21st creating for strategies and techniques to participants introduce will ence aca- meeting preconfer This needs. other as well as demic by holistically students libraries serve academic century 21st Successful Friday, June25,9:00a.m.–4:30p.m. – PRECONFERENCE LEARNING ENVIRONMENT CREATING A21STCENTURY ACRL ACRL Event Speakers: accomplish inyourownlibrary. to goals of sources. list a with institution your information to Return several from data with websiteslibrary creating and collections digital for Flickr using data, library enhance to maps using include Examples to patrons. web more reach the from content with data library up mash to use to tools what Discover world. the around libraries from examples consider and used, be can they how mashups, about Learn Friday, June25,1:00–4:30p.m. – PRECONFERENCE DELIVER LIBRARY DATA EXPLORING NEWWAYS TO LIBRARY MASHUPS: C C ode: ACR1 ode: ACR2 Nicole Engard, Open Source Evan Source Open Engard, Nicole Theresa Liedtka, Dean; Mike Bell, Bell, Mike Dean; Liedtka, Theresa 12/17/2009 11:48:15AM - - - -

73 american libraries | january/february 2010 Untitled-2 1 74 american libraries | january/february 2010 ANNUAL CONFERENCE&EXHIBITION2010EARLY BIRDREGISTRATION Event Student Member$85;Non-Member$295 $125; Member Retired $245; Member Table Round $195; Member (ACRL) Division $245; Tickets: nia UniversityofPennsylvania Technology/Information Literacy Librarian / Assistant Professor, Califor Instructional L. Sittler, Ryan University; Shippensburg Professor, Speakers: planning. lesson useful in engaging while classroom, instruction library ap the to its plication understand and theory pedagogical basic with familiar become to opportunity the have will Attendees activity. on focus strong a with workshop “hands-on” very a be will this theory, in grounded Though li- instruction. brary to approaches pedagogical broad a of on discussion based be will session active this basic to design, or of instructional pedagogy knowledge limited information have who in programs teaching literacy those for Intended Friday, June25,1:00–4:30p.m. PRECONFERENCE – INSTRUCTION LIBRARY DESIGNING INNOVATIVE LIBRARY INSTRUCTORS: FOR PEDAGOGY PRACTICAL ACRL Event Member $389 Non- $129; Member Student $129; Member Retired $279; Member (ALCTS) Division $329; Tickets: Library), University ofCalifornia-SantaBarbara Map Head (Formerly, Emeritus ian Librar Larsgaard, Mary University; State vania Pennsyl Librarian, Cataloging Maps Andrew, Paige Iowa; Northern of University liographer, Speakers: expanded upononDayTwo. and items digital to applied be will one Day on covered Principles resources. cartographic tal digi covers two Day maps; hardcopy on focus will sessions one Day well. as covered be will areas/topics Additional description. and physical data, mathematical title(s), description: bibliographic of areas three on focusing one, catalogers, learn map cataloging basics on Day experienced to interest of topics advanced ing includ but novice, the for primarily Intended Friday, June25,8:30a.m.–12:00noon p.m. 5:00 – a.m. 8:30 24, June Thursday, – PRECONFERENCE PAPER TODIGITAL PARCHMENT TOPIXELS, RESOURCES: FROM CARTOGRAPHIC OF CATALOGING &DESCRIPTION ALCTS ALCTS C C ode: ode:

Advance and Onsite: ALA Member Member ALA Onsite: and Advance Advance and Onsite: ALA Member Member ALA Onsite: and Advance Susan Moore, Catalog Librarian/Bib og ok Rfrne Librarian/ Reference Cook, Doug ACR3 ALC1 ------ALCTS Event $99; Member Non-Member $279 Student $99; Member, Re tired $199; Member (ALCTS) Division $239; Tickets: ist, LibraryofCongress Talis;TechnologyInformation Summers, Ed Special Champion, Standards Open & erability Management Associates; Ross Singer, Interop- Metadata Consultant, Phipps, Jon LLC; pheira, Ze President, Miller, Eric Syracuse, of stitute Director of Metadata Initiatives, Information In Hillmann, Diane University; York New brarian, Consulting; Corey Harper, Metadata Service Li Coyle Karen Karen Consultant, Libraries Digital Coyle, Libraries, Campus River Rochester of University Services, Management Information Speakers: in hands-onexercisestocreatelinkeddata. participate will Attendees projects. data linked Linked Data and relate them to library-centered of principles the Semantic describe will Web? Presenters the in participants effective are ies librar that ensure will steps concrete What it? ment. What does this mean, and how urgent is Data environ web broader the Linked in function can it so into transformed be must data meta library that say experts Web Semantic Thursday, June24,8:30a.m.–5:00p.m. – PRECONFERENCE WITH THEWORLD LIBRARY DATA CONVERSE DATA: MAKING LINKED Event $99; Member Student Non-Member $279 $99; Member Re tired $199; Member (ALCTS) Member Division ALA $239; Onsite: and Advance Tickets: Library Consortium Executive Director, NELLCO, New England Law , Tracy L. Thompson-Przylucki Springer; Sales, Network Director, , Boissy Robert State University; Pennsylvania Librarian, Copyright & es Speakers: and consortial. and local both workflow; negotiations, and staffing procedures; and policies on impact their and ONIX-PL) SERU, cover (DLF-ERMi, will standards emerging formats, experience new some with managers license for workshop workflows. This and tions the impact of examine new licensing models on their collec to need librarians development collection and acquisitions that means media and of streaming The e-books rise in popularity Licensing Friday, June25,8:30a.m.–5:00p.m. – PRECONFERENCE CHALLENGES NEW STANDARDS, NEW FORMATS, NEW TIGER: TAMING THELICENSING ALCTS C C ode: ode: Advance and Onsite: ALA Member Member ALA Onsite: and Advance — Jennifer Bowen, Assistant Dean for for Dean Assistant Bowen, Jennifer ek Abt , lcrnc Resourc- Electronic , Albitz Becky ts o js fr eil ayoe anymore! serials for just not it’s ALC3 ALC2 ------ALCTS ALCTS Event Non- $99; Member $279 Member Student $99; Member Retired $199; Member (ALCTS) Division $239; Tickets: Library ofCongress Division, & Tillett Standards bara Policy , Chief, Bar Texas; North of University Professor, ate Associ , Miksa Shawne Inc.; VTLS, Librarian, Principal , Espley Joint John College; Librarian, Staff Forces Catalog , Ellett Robert cine; Medi of Library National Section, Cataloging Speakers: Head, , Bushman Assistant Barbara alog librarymaterialsapplyingthenewrules. for geared practitioners who is will need to know how to cat- workshop This RDA. in coding MARC21 and rules new the of overview an be mats using RDA. Included in the workshop will for various of cataloging the through guided are participants as focus the the be will rules of new implications Practical this in preconference. offered basics the with yourself pare Pre fast! approaching is implementation RDA Friday, June25,8:30a.m.–5:00p.m. – PRECONFERENCE RDA 101 Event $99; Member Student Non-Member $279 $99; Member Re tired $199; Member (ALCTS) Division $239; Tickets: Library Patrick University University; Brown Services, Digital Head, Yott, State Pennsylvania ian, versity of Virginia; Kevin Clair, Metadata Librar Uni Sciences, Social & Manager,Humanities Services Digital Ruotolo, Christine Speakers: using XSLT inahands-onsetting. projects library digital in metadata manipulate to how learn to opportunity the have will pants projects. In this full-day preconference, partici library digital their in formats of variety a into records metadata and catalog transforming of XSLTemploy to professionals data means a as meta and catalogers prepare will session This Friday, June25,8:30a.m.–5:00p.m. PRECONFERENCE XSLT FORDIGITAL LIBRARIES– C C ode: ode: Advance andOnsite:ALAMember Advance and Onsite: ALA Member Member ALA Onsite: and Advance ALC4 ALC5 12/17/2009 11:48:47AM ------Untitled-2 1 Event Tickets: Advance:$94Onsite: Caldecott Medals. Speakers: tickets willbeavailableatthedoor. No first. occurs whichever Friday, noon or out, sold is event the until Counter Registration line Tickets p.m. are $94 and will be available 6:45 at the On at open doors dinner; to prior able avail- bar) (cash Cocktails children. for books of distinguished most the year’s and illustrators and Caldecott Medalists and Honorees, authors Newbery the celebrate to gala this for us Join Sunday, June27,6:00-11:00p.m. BANQUET- SPECIALEVENT NEWBERY CALDECOTT ALSC Event $325 Non-Member $325; Member Student 325; Member (ALSC) Retired $325; Division Member $325; Member ALA Non-Member$280; Onsite: $180; Member Student $180; Member Retired $195; Member (ALSC) Division $249; Member ALA Tickets:Advance: Seeger, KadirNelson,andmore. Vaccaro Laura Pinkney, Jerry Selznick, Brian illustrators award-winning and educators, um Speakers: will beheldattheCorcoranGalleryofArt. event this *Note participants. awaiting ements original art door prizes are just a few exciting el and model, storytime book” “whole innovative an paint, with experiences hands-on strations, demon Studio books. picture recent in tions connec- aesthetic and meanings deeper the uncover to stories surface beyond look to learn will attendees educators, museum and sionals, of award-winning illustrators, publishing profes company the In profession. our of values core pleasure from a everything book has to offer are deriving and critically, closely,thinking Looking Friday, June25,8:00a.m.-6:30p.m. – PRECONFERENCE TODAY PLAY) (AND HOW PICTUREBOOKSWORK DRAWN TODELIGHT: ALSC ALSC Event Tickets: Advance:$55Onsite: $55 share ideas, to concerns opportunity and successes perfect with others. A program. President’s traditionalthisatluncheon follows whichtrythe coun the across from TrusteesFriends Join and Sunday, June27,12:30–2:00pm – SPECIALEVENT SERVICES (SOS)LUNCHEON SPECIALIZED OUTREACH ALTAFF ALTAFF C C C ode: ode: ALS1 ode: Children’s book art directors, muse directors, art Children’sbook Winners of the 2010 Newbery and and Newbery 2010 the of Winners ALS2 ALT1 ------ASCLA ASCLA Event Student $45; Member Member $45;Non-Member$45 Retired $45; Table Round $45; Member (ALTAFF) Division $45; Member ALA Onsite: $35; Non-Member $35; Member Student $35; Member Retired $35; Member Table Round $30; (ALTAFF)Member Division $35; Member ALA Advance: Tickets: discount. ous gener a at purchase free for available away others and given books some with follow, signing book will A treats. sweet of variety sandwiches, a and finger coffee, tea, Enjoy books. forthcoming and life writing their authors discuss will bestselling other with along Crumb Mc Sharyn event! traditional this miss Don’t Monday, June28,2:00–4:00p.m. – SPECIALEVENT TEA AUTHOR GALA Event Student $45; $45 Member Non-Member $45; Member Retired $45; Table Round $45; Member (ALTAFF) Division $45; Member ALA Onsite: $45; Non-Member $45; Member Student $45; Member Retired $45; Member Table Round $40; (ALTAFF)Member Tickets: ets early to this event, which is always a sell-out. purchase at a generous discount. Purchase tick for available be will others and free away given be will books Some follow. will signing book a ers. Wine and cheese platters will be served, and writ hilarious of lineup a featuring evening this headline will ALTAFF Poundstone Paula and spokesperson Comedian calendar! your Mark Sunday, June27,5:30-7:30p.m. – SPECIALEVENT THE LAUGH’SONUS! Onsite: ALA Member $170; Division (RUSA) (RUSA) Division $170; Member ALA $175; Onsite: Non-Member $120; Member Student $120; Member Retired $140; Member (RUSA) Tickets: implementing use of these tools at your library. successfully and needs, their match that dia me- social identifying audience, your knowing on focus will workshop this Inc., Forrester, of Bernoff Josh and Li Charlene book by popular Groundswell on the in Based discussed concepts resources? the our Where invest library? we my should for useful most are tools overwhelming—what seem can podcasts, and including technologies, YouTube, sites, Twitter networking social blogs, social of world The Friday, June25,9:00 a.m.–12:00p.m. – PRECONFERENCE MEDIA-DRIVEN WORLD SUCCESS INASOCIAL GROUNDSWELL: UNCOVERING ALTAFF ALTAFF C C ode: ode: ANNUAL CONFERENCE&EXHIBITION2010EARLY BIRDREGISTRATION Advance: ALA Member $155; Division Division $155; Member ALA Advance: Advance: ALA Member $45; Division Division $45; Member ALA Advance: ALT3 ALT2 - - - - ASCLA Event Member $170;Non-Member$260 Student $170; Member Retired $215; Member (ASCLA) Division $225; Member ALA $225; Onsite: Non-Member $145; Member Student (ASCLA)Member$185; Retired Member$145; Division $195; Member ALA Advance: Tickets: Nancy Bolt,president,Bolt&Associates Department; Reference Library Public (Ind.) ty Speakers: strategies. management business and services your ing and pric tips, marketing Takeaways experience include skills. their with them align to how and opportunities consulting identify to gether to work will Participants potential. consulting your uncover to self-assessment a through you guide and role consultant’s the of overview an tants Nancy Bolt and will present Sara Laughlin consul Seasoned workshop. full-day this with success consulting library for yourself career? Prepare next your as consulting Considering Friday, June25,9:00a.m.–5:00p.m. – PRECONFERENCE CONSULTANT SUCCESSFUL LIBRARY TO KNOW TO BECOME A TOOLKIT: WHAT YOUNEED ASSEMBLING ACONSULTING ASCLA Event Member $185;Non-Member $275 Student $185; Member Retired $215; Member (ASCLA) Division $250; Member ALA $250; Onsite: Non-Member $160; Member Student (ASCLA) Member $205; Retired Member $160; Tickets: University. Alexander Vanderbilt Library, Heard and Jean Research, and nologies Tech Innovative for Director Breeding, shall Mar D.C.; Washington, Project, Life American Speakers: innovative implementationsofresource-sharing. digital publishing, library end-user research, and definition of resource-sharing; and the impact of the broadening are that approaches innovative systems; disparate across resources sharing in inherent limitations technological We’ll discuss also information. provided traditionally have libraries how from significantly differ they how differenters’information-seeking behaviorsand us examine We’ll access. content and sharing resource- to approaches traditional challenging technology and how its pervasive development is of examinationthought-provoking a for us Join Friday, June25,9:00a.m.–5:00p.m. – PRECONFERENCE IN LIBRARIESANDBEYOND WANT: INFORMATION ACCESS GIVING PEOPLEWHAT THEY Event Member $135;Non-Member$190 Student $135; Member Retired $155; Member C C C ode: ASC2 ode: ASC3 ode: ASC1 Advance: ALA Member $235; Division Division $235; Member ALA Advance: Sara Laughlin, Director, Monroe Coun- Lee Rainie, Director,Rainie, &Lee Internet Pew 12/17/2009 11:49:13AM ------

75 american libraries | january/february 2010 Untitled-2 1 76 american libraries | january/february 2010 ANNUAL CONFERENCE&EXHIBITION2010EARLY BIRDREGISTRATION Event Tickets: is required.Noticketswillbesoldatthesite. for international librarians). Advance registration free is event (this bar open and d’oeuvres hors cuisine, regional ideas, and culture of mixing a professionals from around the world. Join us for information of hundreds with network to tunity oppor unique a offers reception this attendees, ALA Annual Conference. Open to the all conference at countries 80 than more from librarians Tablewith celebrating (IRRT)and welcoming in Round Relations International the join Please Monday, June28,6:00-8:00p.m. – SPECIALEVENT RECEPTION INTERNATIONAL LIBRARIANS IRRT Event Tickets: This preconferencewillbefollowedbylunch. Advocacy.”of Grassroots “International on cus fo will which program this attend to you vites in Table Round Relations International The Friday, June25,9:00a.m.-1:00pm – PRECONFERENCE ADVOCACY OF GRASSROOTS INTERNATIONAL IRRT IRRT Event Member $75; Non-Member $150; Onsite: $150 Student $110; Member Retired $110; Member (LEARNRT) Table Round Divi $130; Member $130; sion Member ALA Advance: Tickets: County, Mecklenburg Charlotte, NC & Charlotte of Library Public Department, Resources Human Coordi nator, Development & Learning Reed, Lori GA; Lawrenceville, Library, Public County nett Speakers: ing e-content. and recognize technical constraints in publish e-learning, to practices best design structional in apply e-learning, presenting for resources cost-effective and free identify to: how knowing session this from Walk away of uses e-learning. to innovative and how effective with demonstrate learners engage Reed Lori Jay and trainers Turner library maverick Face-to-Face, buildings toattendtrainingevents.InBeyond their leave to staff library for difficult creasingly in- it makes budgets busted and time Limited Friday, June25,8:30a.m.–12:00p.m. PRECONFERENCE – TRAINING STAFF FOR BEYOND F2F:NEWMETHODS LEARNRT LEARNRT C C C ode: ode: ode: LEA1 Advance: $35Onsite: Advance: $75Onsite Jay Turner,Jay Training Manager, Gwin IRR2 IRR1 ------Event Mem ALA Member $380 Non- Onsite: $235; Member (LITA) Division $350; and ber Advance Tickets: Web Hollister, Services Librarian,SUNYCortland Amanda LISHost; Specialist, Speakers: la, Silverstripe,andDrupalCMSs. compare basic installations of WordPress, Joom brarywebsites. Bring yourlaptop exploreto and li enhance to used be can CMSs source open functionality and features, and demonstrate how agement systems, compare and contrast system man content several of overview an provide will workshop This websites. library to features 2.0 content creation and maintenance and add Web systems distribute to management libraries for opportunity an present content source Open Friday, June25,9:00a.m.-4:30p.m. – PRECONFERENCE OPEN SOURCE CMS PLAYROOM Event Member $380 Non- $235; Member (LITA) Division $350; ber Tickets: nior Lecturer, VictoriaUniversityofWellington Chawner,Se- Brenda Rochester; of University Manager, Web Initiatives Lindahl, David versity; Uni State Oregon Services, Library Innovative for Chair Family Gray Reese, Terry Speakers: and managing themigrationprocess. migrations performing for tricks and tips Group and invited speakers will share practical Interest Software LITA the Source of Open bers mem- preconference, the During B? point to A point from get they did how But Koha. Evergreen, and Duraspace, as such systems tory reposi digital and ILSs source mi open to grated successfully have libraries of number A Friday, June25,9:00a.m.-4:30p.m. – PRECONFERENCE LIBRARY SYSTEMS MIGRATING TOOPENSOURCE LITA LITA LITA C C ode: ode: LIT1 dac ad nie AA Mem ALA Onsite: and Advance Karen A. Coombs, Web Application Application Web Coombs, A. Karen LIT2 ------Event Division (LITA) Member $205; $350 non-member.Tickets: Michigan StateUniversityLibraries Librarian, Technology and Reference Tobias, Christine Libraries; University State Michigan Services, Web of Head Sattler, University Kelly Libraries; State Michigan Librarian, erence Speakers: look foryourLibGuidessite. unique a create to CSS using and code, footer the header/ custom adding by interface LibGuides customize further to how on instructions and provide will workshop tabs, hands-on This colors, borders. of selection limited a from choose to banner,and a upload to ministrators ad allows template LibGuides The web. the to subject etc. portals, information guides, post course guides, to libraries enables management that content system hosted a is LibGuides Friday, June25,1:00p.m.-5:00 LIBGUIDES SITE YOUR CUSTOMIZE Event Student Member$100;Non-Member $225 $125; Member Retired $125; Member Table Round $75; Member (LLAMA) Division $125; Tickets: the toursandanswerquestionon site. conduct to present be will architects the and Benning library DC the from Representatives branches. and Anacostia Shaw, the including This libraries completed system. recently 3-5 visit library will tour branch its of re- building comprehensive and important an begun recently has Library Columbia of District The Friday, June25,8:30 a.m.–4:30p.m. – PRECONFERENCE DC, BRANCHLIBRARIES TOUR OFNEWWASHINGTON, LLAMA/BES Event Tickets: easily assessablebycaborMetro. is venue the but provided, not Transportationis gift to support LLAMA educational programming. show. A portion of each ticket is a tax-deductible the to specials. Ticketsadmissionincluderadio Mia, and can be heard four times a year on NPR corded re 29 albums, including have their latest, Obama Steps Capitol The Steps. Capitol The Join LLAMA and friends for a night of satire with Friday, June25,7:30–10:00p.m. CAPITOL STEPS-SPECIAL EVENT A NIGHT OF LAUGHS WITH THE LLAMA LLAMA LITA C C C ode: ode: ode: Advance and Onsite: $320 ALA Member; Advance: $50 Onsite:$50 Advance and Onsite: ALA Member Member ALA Onsite: and Advance Jenny Brandon, Web Designer/Ref- Web Brandon, Jenny LIT3 LLA2 LLA1 12/17/2009 11:49:38AM - - Untitled-2 1 Event Student Member$125;Non-Member$325 $225; Member Retired $225; Member Table Member Round $175; Member ALA (LLAMA) Division $225; Onsite: and Advance Tickets: Joan Roberts, MaureenSullivan(panel) Ken Reynolds, Chadwick, Brian Siggins, Cindy Jack Giesecke, Jones; DeEtta line; Speakers: approach canhaveinavarietyofsettings. positive a that impact the you show will arship emerging field of Positive Organizational Schol dynamic the in scholars known well with along libraries, academic and and public from Speakers panelists workplace. resilient and tive, produc humane, more a create to you help will ones, negative the eliminating on focusing than rather library, your of aspects positive the promoting how show will preconference This Friday, June25,8:30a.m.–4:30p.m. – PRECONFERENCE PHILOSOPHY ORGANIZATIONAL THROUGH APOSITIVE TRANSFORMING LIBRARIES FULL? HALF OR EMPTY, IS THEGLASSHALF LLAMA/HRS Event ber $295 Mem Non Member $95; ber $195; Student Mem Retired $195; Member $145; Table Member Round Mem (LLAMA) Division ALA $195; Onsite: ber and Advance Tickets: Univ. of Dayton; Katie Clark, Univ. of Rochester Speakers: in mind. advocate and plan to for spacesandservicesdesignedwithusers data visual using for strategies and wayfinding skills new activities. with home Return design surveys, customer-led and video studies, and photo ing data visual includ- techniques, analysis with and collection experience hands-on ting get Spend researchers, experienced live. with day they the how into peek a getting by better users your Understand librarian. a customer, not a like library your at look to Learn Friday, June25,8:30a.m.–4:30p.m. – PRECONFERENCE DATA VISUAL USING AND COLLECTING EYES: NEW THROUGH LOOKING LLAMA/MAES C C ode: LLA4 ode: LLA3 Nancy Kress, Nancy UNLV;Kress, Webb, Kathleen als hitasn Mnc Wor Monica Christianson; Marlys ------Event Member site tickets on- Student no Onsite: $230; Non-Member $150; $150; $190; Member Table Round Retired $190; Member vision Di $190; Member ALA Advance: Tickets: ALA-OITP; Russell, Janice Pilch,UniversityofIllinois Carrie Eighth University; State California Spring-Ford, Davis, Anthony PA; Center, Kardick, Grade Maria sity; Univer Purdue Ferullo, Donna Louisville; Speakers: round out theprogram. will speaker to lunchtime A policies risk. assess copyright institutional terpreting in and analyses, use of fair situa performing tions, particular address provision(s) to law Copyright appropriate the work, a of identifying status copyright the assessing in experience gain will participants work, day to studies and case real-life scenarios from their Using day culture. and content users, nect con- to striving while managing materials in copyrighted face librarians issues of plexity com- the explores program interactive This Thursday, June24,9:00a.m.–4:00p.m. – PRECONFERENCE AND WHAT’S BESTPRACTICE FAIR WHAT’S LEGAL, WHAT’S LIBRARIANS: UNDERSTANDING FOR ISSUES COPYRIGHT OITP OITP Event Tickets: Speakers: more. and ing, build coalition budgets, on focus will sessions Breakout time. financial difficult this in library your for advocate better to how learn and tips, latest the get stories, success Hear economy. a tough -- during thrive -- even and survive can libraries some economic how Learn can! the we Yes, crisis? through it make libraries Can Friday, June25,1:30–5:00p.m. – PRECONFERENCE INSTITUTE WORKSHOP ECONOMY: ANADVOCACY SURVIVING INATOUGH Office forLibraryAdvocacy(OLA) OLA C C ode: ode: ANNUAL CONFERENCE&EXHIBITION2010EARLY BIRDREGISTRATION Advance: $50 Onsite: no onsite tickets TBA TBA OIT1 OLA1 Dwayne Buttler, University of of University Buttler, Dwayne - - - - - Event onsite tickets no Onsite: $160; Non-Member $100; Member Table Member Student $100; Round Member Retired $120; $120; Member sion Divi- $120; Member ALA Advance: Tickets: Anne Gilliland,OhioStateUniversity University; A&M Texas Clement, Gail Arizona; of University Brewer, Michael sin-Milwaukee; Wiscon of University Lipinski, Tomas isville; Speakers: round outtheprogram. contracts, and more. A lunchtime speaker will publishing to addenda authors’ and students and faculty among rights authors’ practices; preserving best and streaming online video for access; digitization and reformatting tion, preserva 108, Section reserves; and use fair include and will covered Topics educational missions. service research, institution’s the support to striving while managing materials in copyrighted face librarians issues of plexity com- the explores program interactive This Tuesday, June29,9:00a.m.–1:00p.m. – POSTCONFERENCE ACADEMIC LIBRARIANS COPYRIGHT ISSUESFOR Event Member $60 ber $55;StudentMember Mem- Retired $55; Member (RUSA) Division $60; Member ALA Onsite: $55; $50; Non-Member Member Student $50; Member $50; Retired Member Retired $50; Member (RUSA) Tickets: table, purchase10tickets. a To reserve program. the after books sign will Khaled include Hosseini and Susan Elizabeth Phillips. Authors guests breakfast Past work. their about speak to authors listening while fast break delicious a Enjoy List. Reading and List Books Notable the including winners, award book RUSA 2010 the from Hear tradition! ence Confer Annual this at reading of pleasure power and the celebrate to wel lovers book advisory, all comes readers’ to home the RUSA, Sunday, June27,8:00-10:00a.m. – SPECIALEVENT LITERARY TASTES BREAKFAST RUSA andCODES RUSA OITP/ACRL C C ode: ode: Advance: ALA Member $55; Division Division $55; Member ALA Advance: Dwayne Buttler, University of Lou of University Buttler, Dwayne OIT2 RUS1 $ 5 Non- 55; 12/17/2009 11:50:05AM ------

77 american libraries | january/february 2010 Untitled-2 1 78 american libraries | january/february 2010 ANNUAL CONFERENCE&EXHIBITION2010EARLY BIRDREGISTRATION plied by vendors, and how to use this data to to data this use to how and of vendors, by plied creation the reports, manipulation of regarding canned reports sup- knowledge tical other and important workplace issues. development You’ll gain prac collection to about staffing, how decisions and make to sources numbers these of use variety a from to able attendees help sort through the will myriad of ILL statistics avail preconference This Friday, June25,8:30 a.m.–12:30p.m. – PRECONFERENCE WE PROVIDETHEMTO HOW WE USE THEM, AND WHO STATISTICS: WHAT WEGATHER, INTERLIBRARY LOAN RUSA STARS Event Member $165;Non-Member$245 Student (RUSA) $165; Member Retired $195; Member Division $215; Member ALA $220; Onsite: Non-Member $150; Member Student $150; Member Retired $175; Member (RUSA) Tickets: better serveourpatrons. relevant, remain that willtechnologies newer how projecting and skills and tools refer ence traditional acknowledging fession, pro our on union” the of “state a offer will where speakers see Our to headed. actually hype are things the beyond looking the es, of discussion servic user and reference of lively state current a for us join Come Friday, June25,9:00a.m.-5:00p.m. – PRECONFERENCE REMEMBERING THEPAST ENVISIONING THEFUTURE, REFERENCE EVOLUTION: RUSA MARSandRSS Event Member $100;Non-Member$245 Student (RUSA) $100; Member Retired $125; Member Division $170; $220; Member ALA Non-Member Onsite: $75; Member Student $75; Member Retired $100; Member (RUSA) Tickets: our our in nation’s capital. of researching most when the resources and make time to how us show will Humphreyditionally,John genealogist noted Ad and research. American Native in expert Revolution; an American the of Daughters the from Holocaust representative a Museum; States Memorial United the from ordinator co reference Lewis, Megan include will ics the Li brary in Washington, D.C. Speakers and top at Revolution American held the be of will Daughters workshop full-day This Friday, June25,8:30a.m.–5:00p.m. – PRECONFERENCE GENEALOGY GEMS CAPITAL’S HIDDEN OUR DESK: REFERENCE GENEALOGY THE BEHIND RUSA HistorySection C C ode: RUS3 ode: Advance: ALA Member $195; Division Division $195; Member ALA Advance: Division $145; Member ALA Advance: RUS2 ------Event Non-Member $285; Onsite:Noonsitetickets $195; Member Student $195; Member Retired $195; Member (YALSA) Divi sion $235; Member ALA Advance: Tickets: services andprogramming.Lunchincluded. development, collection for strategies Explore to landscape. difficult this maneuver managed successfully have they how about librarians, and authors with along development, lescent ado- of field the in experts from Hear dress. ad to librarians for difficult be can others and Topicscollection? sexuality,like privacyabuse, and services teen your through topics lescent ado sensitive but critical address to best how about worrying yourself found ever you Have Friday, June25,9:00a.m.-5:00p.m. – PRECONFERENCE TOPICS INTEENSERVICES DEALING WITH“SENSITIVE” IT’S PERFECTLY NORMAL: YALSA YALSA Event Member $30;Onsite:Noonsite tickets Retired Member $25; Student Member $15; Non- Member $25; Round Division Table Member*$25; (SORT) ALAMember $15; Advance: Tickets: conference. the after Toprocessed be (SORT). Table Round Organization Staff the in membership year one a to of you entitle rate will $25 registration ALA the paying member, ALA current a are you *If headquarters. Trust of National and tours Library Cincinnati the private of Society for Circle DuPont the of in middle fountain/benches the at meet will We Friday, June25,9:00a.m–12:00p.m. – SPECIALEVENT CIRCLE SORT WALK OFDUPONT Sort Sort Event dent Member$135;Non-Member$190 Stu $135; Member Retired $155; (RUSA) Member Division $170; Member ALA $175; Onsite: Non-Member $120; Member Student $120; Member Retired $140; Member (RUSA) Tickets: provide qualityservice. C C C ode: YAL1 ode: SOR1 ode: Advance: ALA Member $155; Division Division $155; Member ALA Advance: RUS4

- - - - – SPECIALEVENT LUNCHEON MARGARET A.EDWARDS YALSA Event Tickets: ership throughsocialnetworkingchannels. and read leveraging fiction discuss will Authors gaming. fan including channels, reading print and digital of interaction the and nology and reporters, academics will explore teens’ daily use of tech- Librarians, opportunities. ing writ and reading with teens connect to tools Are can use you how Learn web ready? libraries 2.0 content. online of range new and a create consume people young as literacy, lescent ado- transformed has web participatory The Friday, June25,12:30-4:30p.m. – PRECONFERENCE WITH WEB2.0TOOLS PROMOTING TEENREADING Event Tickets: The and sponsored byBooklistmagazine. YALSA by reception. administered a is award by annual followed writing, about their speak authors book honor and author award-winning L. Printz to Michael listen Come Monday, June28, 8:00 -10:00p.m. – SPECIALEVENT PROGRAM ANDRECEPTION MICHAEL L.PRINTZ YALSA Event Tickets: rive atyourtabletotalk! and every 3 or 4 minutes, a new author will ar table a at sit will Librarians awards. literary five YALSA’sof one received have or lists selected annual YALSA’s six of one on appeared who have authors meet to opportunity an you give will klatch coffee informal This authors! ning Enjoy coffee and meet with YALSA’s award win Sunday, June,27,9:00-10:00a.m. – SPECIALEVENT YA AUTHORCOFFEEKLATCH YALSA Event Tickets: nal magazine. S by sponsored and YALSA by administered is award annual The time. of period a over popular been have that work her or his of body specific a as well as author, an talk about their writing. The Edwards Award Award honors Edwards A. Margaret 2010 the of winner the to listen and lunch for us join Come Saturday, June26,12:00-1:30p.m. YALSA C C C C ode: ode: ode: ode: Advance: $99 Onsite: no onsite tickets Advance: $19 Onsite: no onsite tickets Advance: $59 Onsite: no onsite tickets Advance: $29Onsite:$35 YAL2 YAL5 YAL4 YAL3 chool Library Jour Library chool 12/17/2009 11:50:30AM - - - - - Photo: Boston Convention and Visitors Bureau Welcome to New England youth mediaawards highlightBostonconference agenda Former vicepresident AlGore, authors,advocacy, and T young adultliterature. or youth to contributions significant and lasting for practitioners and illustrators orauthor/illustrators standing African-American authors, and aplaque,willrecognizeout - $1,500 of consisting Achievement, Lifetime for Award Hamilton .com/ALAyma. tion resultsusingTwitter attwitter also instantlyannouncepresenta- ALAwill alawebcast.unikron.com. visit view, to Unikron; via streamed cast of the announcementwillbe BCEC.Afreeliveweb- Ballroom, Grand a.m., 9 to 7:30 from 18, conference, takingplaceJanuary news Awards at theYouthMedia announced be will Winners Adults. lence inNonfiction for Young ciation (YALSA) Awardfor Excel- Young AdultLibraryServicesAsso- Lifetime Achievementandthe King– new awards— two including awards, media youth 2010 the of announcement the mark also will Midwinter meeting, ness Place arecoheadquartershotels. and theBostonMarriottCopley Sheraton Boston Hotel and Towers The Waterfront. Westin the is tel uary 15–19.Theheadquartersho- the ALAMidwinterMeeting,Jan- United States,willbethehubfor exhibition centerinthenortheast The Coretta Scott King–Virginia King–Virginia Scott Coretta The Essentially anAssociationbusi- Virginia Hamilton Awardfor described as the largest largest the as described (BCEC), Center Exhibition and Convention Boston he the Coretta Scott Scott the Coretta lished for young adults (ages 12–18) 12–18) (ages adults young for lished honor the best nonfiction book pub- in Nonfiction for Young Adultswill cy andOutreachServices. supported byALA’s Office forLitera- formation Exchange Round Table and of theEthnic andMulticultural In- KingBookAwardsCommittee Scott award issponsoredbytheCoretta the 1975John Newbery Medal. The the 1974 National BookAwardand Hamilton (1936–2002),recipientof winning children’s authorVirginia Itbe recognized. isnamedfor award- numbered years,practitionerswill trators orauthor/illustrators;inodd- award willbegiventoauthors,illus- of theoldestcitiesinUnitedStates. Boston isthecapitalandlargest cityoftheCommonwealthMassachusetts,andone The YALSA Awardfor Excellence In even-numbered years,the Preview |MidwinterMeeting2010 Copley Place Westin Essex CenterSouth. p.m., 10 to 8 from 18 January reception award book free a host will YALSA byNinastill (Dutton) LaCour. K.Mifflin) Madigan;and hold L. by Huntley; ( Houghton FlashBurnout after (BalzerandBray)byAmy Garcia andMargaret Stohl;TheEver- Kami by Brown) Creatures (Little, Brown) byMalinda Lo;Beautiful author. published for young adultsbyapreviouslyun- whichhonorsabookwritten Award, Morris C. William 2010 the for year. publishing during aNovember 1–October31 (Little, (Little, The fivebooksare:Ash finalists the named also YALSA

79 american libraries | january/february 2010 80 american libraries | january/february 2010 Preview |MidwinterMeeting2010 ALA President’s Program Program President’s at herALA Ethiopia Reads,askeynote speaker of director executive and founder welcome Yohannes Gebregeorgis, will Alire Camila President ALA President’s agenda. D them, additional resources, and also also and resources, additional them, for designed programs other about than theyhopedfor:information more them give also but questions initial persons’ the answer only not enthusiasts.” nonfiction for pages these signing other materials.Ijustfinishedde- to pathfinders nonfiction online our you show me let response, e-mail an for waiting are we While interested. are you if series, the in titles other borrow also can we and libraries, partner local our of one from title easily. We’ll interlibrary loanthat you for here it get can we “but responds, member staff the it,” have we think don’t “I own. doesn’t tion itemthatthelibrarycurrently ence deskandasksaboutanonfic- year.” this them add to able were we that excited we’re highlight ournewresources, and They month. this offer we programs me tellyouabouttheotherfree we’re lookingatthisweek’s list,let while and in, interested are you one the Let’s find schedule. “Here’sthe energetically, responds member this week!” the circulation desk staff programs of number a “Wehave starts. program the time what asks and desk circulation the at arrives user) or teacher,parent, student, I A patron comesuptotherefer Or maybethisoneringsabell: n both situations, library staff staff library situations, both n miliar? Acustomer(patron, oes thisscenariosoundfa- ad How tomakeadifferencefromwhereyousit v oc a - cy at thefronlines message to their users or to their their to or users their to message that convey to approach propriate opportunity orthespecificand ap- B library. their of importance the and value the illustrate that stories great have and job their about passionate respective communities.Theyare they provide criticalservicestoour lines; front the at serve libraries special and academic, school, lic, workers around thecountryinpub- E Share yourstory customers. customers. for designed services and sources services andintroduce newre- library of one’s knowledge expand also but problem initial an solve friends, neighbors,andcoworkers. family, with interaction that share will users) new or patrons interested other with sharing for suggestions and brochures library of copies tiple Hopefully, thatperson(withmul- needs. user specific meet to vices serving inalibrarythattailorsser interest, of areas their in experts are staff library that knowledge the comes upforavote. measure library a when polls the at results positive and/or donation, teraction inthefuture, apotential the groundwork forapositivein- lay and loyalty, and use customer M good customerservicewilllead? Citizenship.” Informed and Development to Key The Ethiopia: in “Literacy is topic BCEC.His GrandBallroom, p.m., 5:30 to 3:30 from 17, January very day, librarians and library library and day, librarians very ut they don’t always have the the have always don’t they ut aybe that interaction will increase increase will interaction that aybe Gebregeorgis willfocus onthelit- E xchanges like these not only only not these like xchanges W ho can quantify where where quantify can ho

- programs for diverse communities. communities. diverse for programs literacy family of models sustainable and replicated easily producing are Latinos andtheSpanishpeaking— L N ians of ALA,ChineseAmericanLibrar L A affiliates—American IndianLibrary literacy. ThefiveALAethnic library service—reading and of foundations basic the of one frontlineadvocacy). cacy University(www.ala.org/ toolkit isavailableonlineatAdvo- also available. available. also cal andregional initiativeexpertsis to otherexcellenttools.Alistoflo- referrals of host a and templates, for commonsituations,publicity scripts modules, training day-long and half-day feature resources line specific audiencesinmind.Theon- those with librarians special and academic, school, public, front-line basis. daily a on value own their and libraries of value the for advocate to nities library staff identifythoseopportu- front-line help to tools practical of of initiative—” home. at family and friends ibrary and and ibrary ibrarians ssociation, ssociation, ational ational A multilingual publishing. He was Hewas publishing. multilingual and children, to books of tion freedistribu- braries inEthiopia, establishing children’s andyouthli encourages aloveof readingthrough eracy workof which hisorganization, —JulieTodardo andPattyWong A T ALA President CamilaAlire’s ll Communities”—focuses on on Communities”—focuses ll A he he lire’s initiative also celebrates celebrates also lire’sinitiative ssociation, and and ssociation, A A dvocacy at the the at dvocacy A ssociation to to ssociation T L ssociation, ssociation, I nformation nformation oolkits were created by by created were oolkits A ibraries: ibraries: sian/ P acific acific R T eforma: the the eforma: he he B P S F lack Caucus Caucus lack romote romote ervices to to ervices ront ront A H merican merican eart eart

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- Photo: David Fox “Skip” Auld, director of the Durham Durham the of director Auld, “Skip” libraries. lic, school,academic,andspecial als, resources,andservicesof pub- to promotethediverseprofession - opportunities seize to staff support library and librarians train and designed tomotivate,encourage, line advocacy, aunique initiative BCEC (seesidebar). 260, Room p.m., 3:30 to 1:30 from 16 January Sit” You Where How toMake aDifferencefrom “Advocacy ontheFront Lines: (Calif.) Library;andothersfor County Yolo at librarian/archivist county Wong, Patricia moderator Ethiopia. tablishing children’s librariesin Heroes in2008for hisworkines- CNN’sTop of 10 one as selected Panelists include: Hampton Hampton include: Panelists The programwillfocus onfront- Alire; President join addition, In An InitiativeofALAPresidentDr.CamilaAlire 2009-10 ALAPresident Dr. CamilaAlire Frontline Advocacy@Midwinter2010: :0-33 .. Room 260 To more, learn please visitwww.ala.org/frontlineadvocacy. $GYRFDF\*RYHUQDQFH2IÀFHDQG2IÀFHIRU/LWHUDF\DQG2XWUHDFK6HUYLFHV &DPLOD$OLUH3UHVLGHQWLDO,QLWLDWLYH:RUNJURXSVLQFRRSHUDWLRQZLWKWKH$/$2IÀFHIRU/LEUDU\ Libraries,Associate Deanof Marquette University. Thispaneldiscussionissponsored by the Connie Williams, Library Past Association;andJeanZanoni, theCaliforniaSchool Presidentof Peterson, Donovan CorrectionalFacility, theRichard SeniorLibrarian of SanDiego, CA; for theDouglasCountyLibraries; Anita Services Support Logan, AssociateDirectorof Panelists theDurhamCountyLibrary; Rochelle include:Hampton “Skip”Auld,Directorof academic,andspeciallibraries. public,school, of resources, andservices to promote to seize opportunities the diverselibrarians professionals, staff and library support Frontline Advocacy, auniqueinitiative designedtomotivate, encourage andtrain from thefront linesispossible:Join ALAPresidentCamilaAlireandguestsinadiscussionon BostonConvention andExhibitionCenter should –have arole inadvocating for theirlibrary andtheprofession. how Learn advocating Do you thinkadvocacy isjustfor thehigher-ups inyour organization? Everyone can –and 1:30 -3:30p.m. Saturday, January 16,2010 How toMakeaDifferencefromWhereYouSit Correctional Facility, San Diego, Diego, Facility,San Correctional Donovan Richard the at brarian Libraries; AnitaPeterson, seniorli- services atDouglasCounty(Colo.) associatedirectorofgan, support County (N.C.) Library;RochelleLo- alternative toNewY Wintertime inBostonmeansthecreation oficesculptures during FirstNight,an Advocacy ontheFrontLines: ear’s Evecompletewithmusicanddance. Wisconsin. Wisconsin. Marquette University, Milwaukee, libraries, of dean associate Zanoni, Jean and Association; Library president of theCalifornia School past Williams, Connie California;

81 american libraries | january/february 2010 82 american libraries | january/february 2010 Preview |MidwinterMeeting2010 The new book further further book new The mate Crisis. Our Choice:How We CanSolvetheCli- follow-up toAnInconvenientTruth, his of respectively, hardcover, and paperback in editions readers young and version, adult an released ously Viking Children’s Books,simultane- and Books Puffin with along Truth, Inconvenient nal publishersof An November 2009, Rodale,theorigi- thorities ontheclimatecrisis.In be oneof theworld’s foremost au- Goreiswidelyconsideredto work, environmental his for Prize Peace documentary. Award–winning emy Reason andisthesubjectof anAcad- andTheAssaultonconvenient Truth, AnIn- Ecology andtheHumanSpirit, Balance: the in the bestsellersEarth of author the He is years. eight for States January 20, 1993, andserved 45th vicepresidentof theUnited the as inaugurated He was 1990. and 1984 in U.S.Senate the and 1976 in Representatives of House BCEC. Grand Ballroom, p.m., 2:30 to 1:30 from 16, January Lecture Memorial Curley Arthur annual 11th the deliver will Gore Al Hot topics Corecipient of the 2007 Nobel Nobel 2007 the of Corecipient U.S. the to elected was Gore P will beavailable. companies library-related and ies representatives from variouslibrar uary 17from 10a.m.– to provide career assistance. seekers andemployers,aswell Level Zero, BCEC,toassistjob Center willbeavailableinHallB, and Recruitment,thePlacement An openhousewillbeheldJan- man Resource Development rovided byALA Hiring? Jobseekin Visit theplacementservicescenter ’s OfficeofHu- noon, where - booth inthePlacementCenter. tration isavailableatthescheduling ing inthesubjectline.Onsiteregis- ala.org,using MdwCareer Counsel- send ane-mailmessagetobcalvin@ ference attendees.T provide 20-minutesessionstocon- in SanJose,California.hewill development consultantandcoach hosted byCaitlinWilliams,acareer- will takeplaceJanuary16and17 The goalistoestablishasetof prin- UnderstandingandRespect. Nurturing and Traditional CulturalExpressions: cuss thelatestdraftof Librarianship general discussion. group discussions,followed bya sion willconsistof facilitatedsmall- BCEC. Theses- Grand Ballroom, a.m., 10:00 to 9 from 17 January on Meeting Information Membership of theCouncil/ExecutiveBoard/ part as plan 2015 the shape help to objectives and goals strategic draft nity todiscusstheAssociation’s and memberswillhaveanopportu- likely Councilors haveafullagenda. information. to access public free and of intellectualfreedom principles the to cation orates hislifelong dedi- lecture seriescommem- ton PublicLibrary. The and wasdirectorof Bos- president in1994–95, forward. moving fects we candotoaltertheef- what and causes, its and situation the explores Free career-counseling sessions Council isalsoexpectedtodis- ALA’s governingCouncilwill ALA as served Curley o preregister Grand Ballroom, BCEC. from 1:30to2:30p.m., Lecture January16, Arthur CurleyMemorial for the11thannual Al Gore isthespeaker

Regional Library Cooperative. ecutive director of the Central Jersey the profession, andConniePaul, excuses onleadershipdevelopment for ment consultantwhosepractice fo- anorganizational-develop- Sullivan, tion andeducationwithMaureen participate. will country the ly 100librarystaffers fromacross Room 151A/B,BCEC.Approximate- p.m., 5 to a.m. 8 from 15 January session kicks off withadaylong nowinitsfourthprogram, year, alawash.org. Kristin Murphy at Specialist Relations Government Office Washington ALA contact tion, and theirstaffs. For moreinforma- officials elected their with meet will participants rally, a After libraries. on cheer to chance a and nities, ture guestspeakers, photoopportu- Legislative Day. Theevent willfea- Library National replace will Day Advocacy Library only, year Forthis exhibitors of request the at 29 June D.C.ington, hasbeenchangedto during AnnualConference inWash- event the for date The Day. Advocacy winter for theupcomingLibrary [email protected]. at Information, to Access Public on Program Office Washington ALA rectly toCarrieRussell,director, orsentdi- website (wo.ala.org/tce) ed priortoMidwinter attheTCE Participants willreceiveorienta- Leaders Emerging The 2010 Planning willcontinueatMid- access, andthedevelop- collection preservation, digital as services library such on impact an have that (TCE) expressions al tion of traditionalcultur- management andprotec- the addressing ciples heritages. heritages. cultural their of ship seeking librarysteward- communities local with relationships of ment Feedback canbepost- kmurphy@

Photo: Tipper Gore Photos: Powell, Kelly Campbell; Chevalier, Sven Arnstein giving campaign for the ALA general general ALA the for campaign giving annual the benefit will proceeds Conference inWashington, D.C. All Annual upcoming the for tration be enteredinaraffle forfreeregis- and tags luggage as laminated cards business two have can attendees fle. conferenceFor a$10donation, hosting a“Dollarsfor Scholars” raf- Development andRecruitmentis able atwww.ala.org. sponsoring organizationsisavail- and participants selected the of Annual Conference. Acompletelist and Meeting Midwinter the tending leader inordertodefraycostsof at- emerging an of support nancial tions. Eachsponsorcommitstofi- affiliate groups,andotherorganiza- chapters, state tables, round offices, sponsorships fromALAdivisions, Emerging Leadershavereceived More than a third of this year’s this of third a than More ALA’s Office for Human Resource to help younger Christians remember key apologetics apologetics more. and key quotes, notable topics, remember Christians younger help to 20 top ﬁve arguments, lists anti-Christian common against tactics 25 with along leaders, youth popular most today’s Students for The comparisons. and sidebars, passages, “problem” on notes study introductions, book along with day from modern apologists, and contributions Bible Study Apologetics The 9 7D9>EH?D= d[VaaV\Zh^ci]Z igji]hd[HXg^eijgZ# >H?IJ? includes dozens of articles collected from line features unique articles articles unique features line Apologetics Study Bible Bible Study Apologetics 7 to BigScreen,” January 15,from4 Table AuthorForum—”From Book Round movies attheALA/Exhibits become books bestselling their seeing of process the and riences thors whowilltalkabouttheirexpe- Don’t missanexcitingpanelof au- From book to screen ditional information. .ala.org/dollarsforscholars for ad- Visitin theregistrationarea. www ALA “Dollarsfor Scholars” booth, scholarship endowments. Donors may contribute at the the at contribute may Donors DI Coming Coming Soon ALSO Guides QuickSource The Holman Holman Learn more at ApologeticsBible.com. Available at bookstores nationwide. ™

The Bourne Deception. cy andTheBourne Lega- with suchentriesasTheBourne continue theJason Bourneseries sen byRobertLudlum’s estate to stories. Van Lustbaderwasalsocho- than 30novels,novellas,andshort writing career, more hehaswritten Duringhisnearly30-year The Ninja. Times bestsellersTheTestament and eral thrillers,includingtheNew York and Julie Powell. Chevalier, Tracy Hogan, Chuck er, BCEC, featuring EricVan Lustbad- Ballroom, Grand p.m., 5:15 to Van Lustbader istheauthorof sev- Exhibition Center. B the 15 from 4 to 5:15 p.m., in to Author Forum,”rom Book E speakers fortheALA/ and JuliePowellare the Lustbader, T W xhibits oston Convention and riters (from left) B G ig

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83 american libraries | january/february 2010 84 american libraries | january/february 2010 Preview |MidwinterMeeting2010 Room, unlessotherwisenoted. W Board meetingsattheW Grand Ballroom, andExecutive and ExhibitionCenter(BCC), held intheBostonConvention (APA) Councilsessionswillbe p.m. n Burroughs Room. BCEC, Room260. n p.m, 12:15–12:45 Council, n p.m. A n JANUARY 19 p.m., n 4:30 p.m. n p.m., Candidates n p.m. n JANUARY 18 n a.m. Session, 9–10 Membership Information n JANUARY 17 noon, BCEC,Grandallroom. Candidates Forum,11a.m.– n JANUARY 16 a.m.–noon. n JANUARY 15 Bo

aterfront, Commonwealth Council III,8a.m.–12:30p.m. E ALA-APA Informationand Council Council Executive Board II,1:30– E Council Council Council/Executive Board/ P Executive Board I,8:30 Council Forum,2–3:30p.m. council residential and and residential xecutive xecutive xecutive xecutive Professional Association ll ALAand–Allied W B C ard nd estin estin E C, C, F II I , 10 a.m.–12:15 a.m.–12:15 10 , F , 10 a.m.–12:15 a.m.–12:15 10 , orum, 8:30–10 8:30–10 orum, G B B W orum, 12:30–1:30 12:30–1:30 orum, rand rand oard oard oard oard aterfront, aterfront, T B III reasurer reasurer allroom. allroom. , 1–5:30 1–5:30 , estin

stories was pulled from the slush slush the from pulled was stories short her of one when 1993 in scene BCEC. Ballroom, Grand a.m., 9 to 8 from Gilbert kicks off January 16 withElizabeth Series Speaker Sunrise annual The continues Series Speakers lished inDecember. Her Cleaving,waspub- secondbook, ring Meryl StreepandAmyAdams. adapted intoamotionpicturestar- Cooking Dangerously,whichwas ing memoir, JulieandJulia:My Year of in her2005New York Timesbestsell- Cooking. Shedetailedtheexperience Child’s ofFrench Mastering theArt dition throughall524recipesinJulia yearlong cookingandbloggingexpe- when sheembarked onanambitious rity tocyber-celebrityhoodin2002 Johansson. Scarlett and Firth made intoafilmthatstarredColin was . GirlwithaPearlBright Earring and Burning ble DiscoverAward, which receivedtheBarnesandNo- , cluding GirlwithaPearl Earring bestselling authorof fivenovels,in- Strain. er The Toro, of theNew York Timesbestsell- del Guillermo with coauthor, also is He picture. motion major a become ofThievesisslatedto King. Prince best novelsof theyearbyStephen 10 the of one called ofThieves, Prince Award–winner Hammett 2005 novels, includingTheStandoffand Sunrise peakerseries. Adriana T Authors ElizabethGilbert(left)and Gilbert broke onto the literary literary the onto broke Gilbert Powell thrustherselffromobscu- Chevalier istheNew York Times several of author the is Hogan rigiani are featured guestsatthe

television writer, anddocumentary playwright, BCEC, award-winning Room252A/B, from 9to10a.m., lowship for his research and writing. 2006, hereceivedtheMacArthur Fel- lenge for Safer Surgical Care. In Health Organization’s GlobalChal- Gawande is also director of the World for Surgery and Public Health. research director for the BWH Center Harvard School of Public Health, and Health Policy and Management at the professor in the Department of vard Medical School, associate sociate professor of surgery atHar- House from1992to1993. He isanas- presidential campaign and White health policy advisor in the Clinton magazine. He served as a senior Cancer Institute, andtheNew Yorker (BWH) in Boston, the Dana Farber Brigham and Women’s Hospital Books), isduefor releaseinJanuary. Checklist Manifesto (Metropolitan 2002. Gawande’s The anewbook, nalist for theNational BookAwardin Notes onanImperfectSciencewasafi- BCEC. GrandBallroom, a.m., Performance January 17, from8to9 bestseller Better:ASurgeon’s Notes on will talkabouthisNew York Times ber-one bestseller, Pray, isEat, Love. aNewrecent book, York Timesnum- Gilbert’s most Award. Critic’s Circle Book National the and Award Book National the both for 2002 in nalist woodsman EustaceConway, wasafi- ography of eclecticmodern-day Man TheLastAmerican , herbi - Book. was alsoaNew York TimesNotable Men HerAward. Stern , secondbook, PEN/Hemingway the for finalist a was and Prize, Pushcart the ceived New York TimesNotable re- Book, , wasa short storiestitledPilgrims Writer.” American an of but De- lished undertheheading“The pile atEsquiremagazineandpub- January 18, 18, In anewtimeslot on January Gawande is a staff member of the His bookComplications:ASurgeon’s Writer andsurgeonAtulGawande Her acollection of firstbook,

Photo: Gilbert, Deborah Lopez participating exhibitors. final program book for alisting of the Check win. to present be to have don’t you and 15 January off fled Thegiftswillberaf- the reception. visit theexhibitor’s boothduring gift, a win to To register gifts. 30 than more of one win to opportunity ture food andmusic,aswellan January to2p.m. 18,9a.m. and p.m.; 5 to a.m. 9 17, and 16 Januaryary 15,5:30to7:30p.m.; Exhibithoursare:Janu7:30 p.m. - Exhibits RoundTable from5:30to its and ALA the by Reception hosted precedingtheAll-Conferencep.m. 5:15 at ceremony ribbon-cutting a BCEC, opensJanuary 15,with B, and A Halls in hall, The exhibit exhibits the in Action uled tobepublishedinFebruary. the sequeltoVery Valentine, issched- giani’s Valentine Brava, book, next , most recently, Very Valentine. Tri- The QueenoftheBigTime;Rococo;and, Lucia; Times bestsellingnovelsLucia, Big StoneGapseriesandtheNew York speak. filmmaker AdrianaTrigiani will arts culminateswithafireworks display. sculpture. Thecitywidecelebrationofthe A daytimelookataFirstNightice The openingreceptionwillfea - She istheauthorof thebestselling advocating for library issues. Advo- and theirgeneral experienceswith use, they tools the involved, get they library advocateswilldiscuss how and eral legislation. Librarians sions willfocus onadvocacyfor fed- The first of thesetwoplenaryses- Sessions IandII Washington OfficeBreak– speakers at10:30(below). Break-Out sessionswillfollow the advocacy. federal and Settlement, neutrality, theGoogleBookSearch network funding, broadband ments, tions, theUSAPatriot Actamend- such topicsaslibraryappropria- on speakers include will session The 8 a.m.–noon,Room156A/B,BCEC Washington Office UpdateSession J meetings Other ries sessions. plus thethreeSunriseSpeakers Se- include allfour daysof theexhibits and $50 are badges Supreme hibits for allfour days of theexhibits.Ex- Only badgesare$25andgood Exhibits Supremebadge. or Only Exhibits an up Pick area? hibit floor during the presentations. freshments willbeservedontheex- Complimentaryre- to1:10p.m.. a.m. simultaneously January 18 from 10 technology. Presentations will occur highlight the latest trends in library this year. A variety of companies will the exhibithall. in galleys and books free away give will some and signings book feature will publishers Participating vices. (ALTAFF) andALAConference Ser- Advocates, Friends andFoundations the Associationfor LibraryTrustees, 16, sponsoredby from2to4p.m., light onAdultLiterature,January an Have friends or family in the the in family or friends Have The Technology Showcase is back Other eventsincludetheSpot- u ary 16 Out p.m., Room153C,BCEC improve your group and maximize Come hear experts discuss ways to P Trustees and Friends for Bolts and Nuts Out SessionII. final program for detailsonBreak- the Check strategies. advocacy tive stepsincraftingeffectake- thenext techniques for thosewhowantto extensive more discuss as well as issues, library to difference a make highlight thesmall,easywaysto will session this and suming, cacy doesn’t havetobetime-con- ar t I—10:30a.m.–noon,P Room 159. Assembly, 1– n JANUARY 17 Commonwealth Room. p.m., view Committee,noon– n Commonwealth front, tee, 9– n JANUARY 16 157A. 1:30– Finance andAuditCommittee, the and Committee B n Hancock R oom. p.m., 1:30 and AuditCommittee,noon– the and Committee B n JANUARY 15 Financial Meetings udget udget udget

Planning andBudget Budget AnalysisandRe- Finance andAuditCommit- Joint Joint 2:30 p.m., p.m., 2:30 W 11 a.m.,W estin estin A A M M nalysis and and nalysis and nalysis eeting of the the of eeting the of eeting W estin estin 2:30 p.m., p.m., 2:30 W aterfront, aterfront, B ar C estin W W E t II— aterfront, aterfront, APA F C, C, R R inance inance eview eview eview R R B oom oom 1:30 1:30 APA 1:30–3:30 1:30–3:30 oom oom ater C E C, C, -

85 american libraries | january/february 2010 86 american libraries | january/february 2010 Preview |MidwinterMeeting2010 Boylston St Scholarship Fund. GLBTRT willalso support FTRF’s GordonConable ed atthedoortocovercostsand Donationswillbeaccept- provided. be will Refreshments p.m. 6 at open Doorsbooks beginningat7:30p.m. Social. Midwinter ALA’s GLBTRT with conjunction tobeheldinannual authorevent, breaking booksattheFTRF’s fifth and signcopiesof theirground- ( Willhoite Michael Mommiesand ) Two Has Leslea Newman (Heather p.m., 7 (GLBTRT) MidwinterSocial and Transgendered RoundTable (FTRF)/Gay, Bisexual, Lesbian, Foundation Read to Freedom J ery County(Md.) Library. Falls Chapter, Friends of Montgom- Little president, and chair Section Friends ALTAFF Schmidt, san no County(Calif.)Library;andSu- services coordinator, SanBernardi- volunteer and friends and treasurer Hoklotubbe, ALTAFF secretary/ Worcester (Mass.) Library;Robin of Friends the of president and Massachusetts Friends of Libraries tor; AliceWelch, presidentof the ALTAFFner Reed, executivedirec- vocacy, and board recruitment. ad- sales, membershipdevelopment, will include fundraising ideas, book your bestpracticeswithothers.Topics your ability to raise money, and share Daddy’s Roommate)willdiscuss an The authors will speak and sign sign and speak will authors The Speakers willincludeSallyGard- C ommuni u ary 17 . t y y C hurch o hurch f Bos t on, 565 565 on, that Kennedyloved. belongings. Thelibraryandmuseum islocatedona10-acre parkoverlookingthesea personal numerous and videos, films, as well as declassified, and classified papers, The onlypresidential libraryinNewEnglandhousesPresident JohnF 24th the Jr. and King Luther Martin of birthday 81st the marks year This W a.m., 6:30–7:30 Holiday SunriseObservance Jr. King Luther Martin Dr. J conference registrants. Open toall socializing reception. networking, and host theirdessert, State LibraryAgencies(COSLA)will (ASCLA) andtheChiefOfficers of Cooperative LibraryAgencies The Associationof Specializedand W 8:30 to11p.m., BurroughsRoom,Westin ASCLA/COSLA Reception of Boston’s resourcelibrary. Church Community the to donate to youth GLBT for drive book a conduct a a an terfron terfron u ary 18 G rand Ballroom Ballroom rand Friends, andoundations. T Association ofLibrary sponsored byALA Boston Grandallroom, 2–4 p.m.,HyattRegency Author T will speakattheGala and JaniceY W W rustees, Advocates, oods, KarlMarlantes, riters (from left)T ea, January18, . KLee A /B, /B, W ’s eri es t in in are $45onsite. TicketsAwards duringtheprogram. National Friends of LibrariesWeek the of winners the recognize will ALTAFF discount. generous a at sold many booksgivenawayandothers TeriWoods. Janice Y. Lee,KarlMarlantes, and K. LeCraw, Holly Johnson, Marilyn andpastries. sandwiches, tea, cuss theirworkwhileenjoyingfinger and Foundations. Hear writersdis- Library Trustees, Advocates,Friends sponsored byALA’s Associationfor Friends of LibrariesUSAandnow formerlytional event, sponsoredby Join bestsellingauthorsatthistradi- p.m., 2-4 Gala AuthorTea sponsibilities RoundTable. day Task Force, andALA’s SocialRe- the Dr. Martin LutherKingJr. Holi- Association, Library American the time. press at final not was day, which takes placeontheactualholi- honor. his in holiday national the of anniversary Boston A book signing will follow, with with follow, will signing book A include will authors Featured Sponsored bytheBlackCaucusof The speaker for thisyear’s event, G rand Ballroom, Ballroom, rand z . Kennedy’s H ya tt

R egency egency

Photos: Lee, Amy K. Boyd; Kennedy Library, David Fox Celebrate March 7-13, 2010

Teen Tech Week is a national initiative aimed at teens, librarians, educators, parents, and other concerned adults that highlights the many types of technology available to teens at libraries. The 2010 theme — Learn Create Share @ your library — encourages creativity and positions the library as a place to safely explore technology at libraries, including DVDs, music, gaming, video production, online homework help, social networking, tech workshops, and more. For more information on Teen Tech Week, visit www.ala.org/teentechweek.

2010 Teen Tech Week Set 1 ©2010 American Library Association | Produced in Partnership with YALSA | Design by Distillery Design Studio | www.alastore.ala.org Set contains: • 1 Poster 2010 Teen Tech Week Poster $12 • 2 Bookmark packs $25

2010 Teen Tech Week Set 2 Learn Create Share Set contains: Bookmark

©2010 AMERICA • 1 Poster $8.50 PRODUCED IN PARTNERSHIP N LIBRARY ASSOCIA TION WITH YALSA – WWW.ALASTORE.ALA.ORG • 2 Bookmark packs • 1 Banner $75 ORDER EARLY! Due to fluctuating demand, some products may sell out! 2010 TTW Digital Download Set In order to receive your Teen Tech Week Set contains: products in time, please place orders • TTW Poster File before February 24th. • TTW Web Files • Learn Create Share Pamphlet • TTW Flyer Get Connected Banner $119 $59

Visit the ALA Store to see Teen Tech Week digital art and other downloads!

2010 Teen Tech Week Flyer [download] $29

Learn Create Share Pamphlet [download] $29 (not shown) Removable Decals $10 2010 Teen Tech Week Web Files [download] Ample space for $19 (not shown) customization! 2010 Teen Tech Week Poster File [download] $89 (not shown)

www.alastore.ala.org ALA Store purchases fund advocacy, awareness, and accreditation programs for library professionals worldwide. American Library Association would like to thank its 2009-2010 Library Champions In the late 1990s, ALA’s Library Champions program was launched by a select group of corporate and foundation supporters who joined together to form a broad-based group to advocate for libraries and the library profession. The Campaign for America’s Libraries and its @ your library® brand—which now supports libraries across the nation by fostering public awareness on the extensive range of services available at their community library—was established from their vision. Today, the Library Champion program continues to build upon their incredible success and encourages the next generation of corporations and foundations to join them in a call to action and powerfully proclaim the importance of the library in American society. Their investment in ALA’s advocacy efforts has developed multiple programs that include: National Library Week, Library Card Sign-Up Month, and En Tu Biblioteca and Connect with your kids @ your library. In addition, their support has enabled ALA to create public relation and marketing tool-kits and other turnkey resources that can be used by all types of libraries. ALA appreciates the Library Champions’ generous commitment to increasing the importance of libraries as information, learning, and community centers throughout the nation. To each of you, thank you for supporting ALA and for making the Campaign for America’s Libraries a success. New Library Champion members add strength to ALA’s initiative for public awareness and advocacy for America’s libraries. Please visit www.ala.org to learn more about ALA’s Library Champions and their role at ALA and The Campaign for America’s Libraries.

David A. Pointon, Industry & Becky Snyder, President and Publisher George Coe, President, Baker & Bob Sibert, President Government Business Manager Ron Boehm, CEO Taylor Institutional BOUND TO STAY BOUND 3M LIBRARY SYSTEMS ABC-CLIO BAKER & TAYLOR BOOKS

3M offers the latest in RFID, self-service, automated Founded in 1955, ABC-CLIO is an award-winning Baker & Taylor’s products and services are designed Since 1920 our company has put children’s books in materials handling, security and PC management publisher of reference titles, academic and general with you, our customer, in mind. We have more than our unique binding so they are durable enough to solutions backed by a dedicated project management interest books, electronic resources, and books for 180 years of experience serving libraries around the withstand the heavy circulation they get in schools team and unparalleled service and support. We’ll librarians and other professionals. Today, ABC-CLIO world. Since 1828, we have brought libraries the and public libraries. Our company’s mission is to help you create a more human library and a more publishes under four well-respected imprints. ABC- widest range of product offerings in the industry, help librarians put quality books in their libraries fulfilling and enjoyable experience for your patrons. CLIO serves the history profession, history teachers, as well as value-added and customized services to has not wavered since my grandfather founded the and students and scholars of history with a complete line of award-winning databases, books, and eBooks, meet your needs, and ultimately, the needs of your company. As a Library Champion, and as a founding partner patrons. Today, we are committed to developing new of the “@ your library®” campaign, 3M is also along with social studies reference and curriculum Bound to Stay Bound has tried to support ALA, resources for middle and high school libraries and products, programs and services that are in-step with librarians and libraries in other ways through committed to helping increase public awareness of today’s technology and the changing needs of you the vitality and value of today’s libraries globally. classrooms. Greenwood publishes high-quality, the years. Since 1985 we have sponsored several authoritative reference books and general interest and your patrons. By providing superior service and scholarships a year for students trying to become FOUNDED: 1902 topics across the secondary and higher education support, we are helping to ensure that your library children’s librarians. Since 2001 we have sponsored CONTACT: Shelly Pagel 651.733.8141 curriculum. Praeger is widely regarded for scholarly remains a champion in your community. ALA’s Robert F. Sibert Award for informational www.3M.com/us/library and professional books in the social sciences and humanities, with emphasis in modern history, military FOUNDED: 1828 children’s books. Being a Library Champion is, studies, psychology, business, current events and CONTACT: Information Services 800.775.1800 or we feel, just one more good way to strengthen our social issues, international affairs, politics, visual and [email protected] country’s national treasures, its Libraries. performing arts, and literature. Libraries Unlimited/ www.btol.com FOUNDED: 1920 Linworth publishes professional materials for librarians, media specialists, and teachers. CONTACT: Mike Brady 800.637.6586 www.btsb.com ABC-CLIO’s corporate headquarters is located in Santa Barbara, CA, with offices in Denver, CO. For more information, visit the ABC-CLIO website at: www.abc-clio.com. FOUNDED: 1955 CONTACT: www.abc-clio.com

Untitled-3 1 12/17/2009 12:03:27 PM American Library Association 2009-2010 Library Champions INVESTING IN AMERICA’S LIBRARIES

Pamela Smith, Senior Vice President Jon Malinowski, President Marty Kahn, CEO Richard W. Dreiling, CEO BWI/FOLLETT LIBRARY THE COMBINED BOOK BOWKER RESOURCES EXHIBIT DOLLAR GENERAL

When Richard Rogers Bowker, Fredrick Leypoldt, BWI and Follett Library Resources are proud to The Combined Book Exhibit began in 1933 as the Dollar General’s commitment to literacy spans the and Melvil Dewey founded the ALA, they shared support the American Library Association’s advocacy original Book Mobile, providing a venue for librarians life of our company and remains strong because of the a joint vision: to promote best practices, awareness, efforts through the Library Champions program. As to find new books and make wise decisions with significant need in our nation. Our co-founder, J.L. and efficiencies in the daily affairs of the devoted Follett Corporation companies, we are committed their limited funds during the Great Depression. Turner, was functionally illiterate when he started librarians of their day and for future generations. to providing the highest quality books, audiovisual Now celebrating their 75th year, The Combined the company recognized today as Dollar General. We understand that sometimes various circumstances in life Today, more than ever, Bowker is focused on that materials, digital content, value-added services, and Book Exhibit has a rich history as a staple at over personal assistance to public libraries and schools 25 shows each year, where librarians and educators prevent individuals from achieving their educational vision – from the daily needs of librarians to the goals. Whatever the circumstances that initially prevented bigger picture of librarianship in America. With around the world. Our goal is to use our experience can relax while searching through the vast CBE and expertise to anticipate and exceed your needs. collection of small, medium and large presses. With someone from experiencing educational success, we discovery-based products and services designed believe it is never too late to learn. We also believe to increase patron usage of the library, as well as Librarians have the lofty, yet challenging, mission of their sister company, The American Collective educating and entertaining the children, teens and Stand, The Combined Book Exhibit is not only a that learning to read, receiving your GED or learning analysis and reporting tools to help justify funding, the English language is an investment that opens new Bowker -- a ProQuest company -- continues to make adults of their communities and our mission is to venue for librarians to see new books, but a venue for make it easier for you to do great things. publishers to display their books worldwide. doorways for personal, professional and economic growth championing the cause of librarians our highest for individuals and families. priority. FOUNDED: 1873 With our first 75 years of showcasing quality CONTACT: BWI 800.888.4478 www.titletales.com publications behind us, we are honored to give even Since the Foundation’s inception in 1993, the Dollar FOUNDED: 1872 more back to the library community by becoming General Literacy Foundation has awarded more than CONTACT: Tina Taylor 734.272.7224, Ext. 2540 Follett Library Resources 888.511.5114 www.titlewave.com Library Champions. We look forward to our next $24.5 million in grants across our 35-state market area. In www.bowker.com 75 years serving the library community even more addition to cash grants, Dollar General’s Learn to Read effectively, as the premier connection between free literacy referral program has provided more than publishers and librarians. 50,000 literacy referrals. Information about the referral program is available in the “Do you want to read better?” FOUNDED: 1933 brochures displayed on our stores check-out counters. CONTACT: Jon Malinowski 914.739.7500 www.combinedbook.com www.thebookcheckout.com FOUNDED: 1939 CONTACT: Dollar General Literacy Foundation 615.855.5201 www.DollarGeneral.com

Joe Largen, Chairman, CEO & Allen Powell, President President Karen Lotz, President & Publisher Mike Grasee, President EBSCO INFORMATION BRODART COMPANY CANDLEWICK PRESS DEMCO, INC. SERVICES

Brodart Company has a rich history of partnering At Candlewick Press, we dedicate ourselves to For over 100 years DEMCO has supported the EBSCO proudly acknowledges the library with librarians to bring library patrons information creating the highest quality books for young valuable work of librarians—taking pride in providing community and the good works being accomplished in comfortable and functional environments. readers. Located in Somerville, Massachusetts, we the best service possible. Our mission is to continue by librarians worldwide. Through our Books & Automation, Contract are America’s largest employee-owned children’s to anticipate future needs... to supply products Furniture, and Supplies & Furnishings Divisions, publisher. Our independence allows us to pursue a and services that support the activities of library Our association with ALA and other information we have the expertise, products and services to help wide range of creative choices while we serve our professionals and improve library environments by and standards organizations allows us to actively librarians capitalize on opportunities and manage young “constituents” from infancy to adulthood. We making them more attractive and user-friendly. The participate in the ongoing discourse between the challenges facing them. We are honored to be honor librarians, who give as much care and attention people of DEMCO demonstrate their continuing libraries, publishers and vendors. It also gives a Library Champion and delight in supporting the to the alchemy of connecting readers and books as we commitment to library professionals through their EBSCO the opportunity to contribute to various important contributions of libraries and librarians to try to give to each detail of the publishing process. support of the Library Champions Program and our sponsorship and scholarship programs created to communities worldwide. participation at ALA’s conferences. subsidize continuing education and conference From the very beginnings of our U.S. company, attendance for librarians. FOUNDED: 1939 we have been privileged to work closely with FOUNDED: 1905 the American Library Association. We now are As EBSCO invests in your professional development, CONTACT: John Carson 800.233.8467 CONTACT: John Ison 608.241.1201 we also invest in our services for e-resource access www.brodart.com especially proud to support their advocacy efforts www.demco.com and the mission of allowing young people from and management, a natural extension of the print all backgrounds equal opportunity to learn that subscription support we’ve provided for more than libraries—and books—are “for life.” 65 years. FOUNDED: 1991 Thank you for the opportunity to work together. CONTACT: Sharon K. Hancock 617.588.4432 FOUNDED: 1944 www.candlewick.com CONTACT: Susan R. Knight 205.980.6707 www.ebsco.com

Untitled-3 1 12/17/2009 12:03:43 PM American Library Association 2009-2010 Library Champions INVESTING IN AMERICA’S LIBRARIES

Richard G. Ketchum, Chairman Erik Engstrom, CEO Guy Marhewka, CEO Kristen Kochan, Director FINRA INVESTOR ELSEVIER EDUCATION FOUNDATION GAYLORD BROS., INC. HIGHSMITH INC.

Elsevier is proud to be an active advocate of libraries The FINRA Investor Education Foundation is Gaylord Bros. has helped librarians meet the needs Helping Librarians Reach Every ReaderSM worldwide. Today, librarians and Elsevier are proud to partner with ALA on Smart investing@your of their patrons, students and staff for over 100 years. partnering in new ways that support our common library®, a grant program addressing the growing Through the continual development of innovative Since 1956, Highsmith Inc. has been providing fresh goal: making genuine contributions to the global need for reliable financial and investor education and quality products, we’ve endeavored to make ideas, services and products to help librarians engage science and health communities. at the grassroots level. Increasingly, individuals are the library environment and processes more inviting readers of all ages. From furnishings, equipment and responsible for navigating complex financial decisions and user friendly. Gaylord has also focused on supplies that create inviting and effective learning Librarians play a primary role in the development of virtually every day. Even knowing where to turn for providing expert guidance in library layout as well as environments to our exclusive Upstart posters, our electronic products as well as providing valuable information can be a challenge. Participating libraries custom products that meet the specific demands of literature and promotions, we have everything you advice and insight through Elsevier’s various advisory are helping patrons at library facilities, at home via individual libraries. need to encourage a love of reading that stretches boards. With our combined efforts together we beyond the library. the Web, at the workplace, and at myriad community Gaylord is proud to participate in the ALA Library are able to improve scholarly communication and locations to access unbiased, quality resources and facilitate the mission of researchers and faculty. Champions program as a means of enhancing the FOUNDED: 1956 educational opportunities to improve their financial essential role that school, college and neighborhood CONTACT: Sue Lenz 608.743.8113 At Elsevier, we recognize and value the diverse decisions. libraries play in assisting people of all ages in Customer Service 800.558.2110 contributions of libraries everywhere and look The FINRA Foundation supports innovative research the pursuit of literacy, research and community www.highsmith.com forward to our continued collaboration. We do not and educational projects that give underserved involvement. underestimate the importance of librarians. Americans the knowledge, skills and tools necessary for financial success throughout life. To date, the FOUNDED: 1896 FOUNDED: 1880 CONTACT: Amanda Rose 315.634.8440 CONTACT: Daviess Menefee, Global Director for FINRA Foundation has approved approximately $50 million in investor education and protection www.gaylord.com Institutional Relations at [email protected] www.elsevier.com initiatives through a combination of grants and targeted projects. FINRA, the Financial Industry Regulatory Authority, is the largest non-governmental regulator for all securities firms doing business in the United States. FINRA is dedicated to investor protection and market integrity. FOUNDED: 2003 CONTACT: George Smaragdis 202.728.8988 ZZZÀQUDIRXQGDWLRQRUJ

Patrick C. Sommers, President Founders Larry Page and Sergey Matti Shem Tov, CEO Brin Harold Regan, President & CEO GALE, PART OF CENGAGE EX LIBRIS GROUP LEARNING GOOGLE H.W. WILSON COMPANY

Ex Libris Group is a leading provider of Gale is committed to providing value to libraries and Librarians and Google share a goal: to organize H.W. Wilson is proud to support ALA as a Library library automation solutions, offering the only power to users. With a focus on the user experience the world’s information and make it universally Champion. We’re happy to help broaden the reach and comprehensive product suite for the discovery, and increasing usage, we stand side by side with accessible and useful. We support librarians who impact of America’s libraries, and enhance the services management, and distribution of all materials—print, library partners to promote the library as a vital part work each day to further that mission, enriching available to library users. electronic, and digital. Dedicated to developing of its community. Library advocacy is part of who we our lives by providing access to knowledge, culture, the market’s most inventive and creative solutions, Support for the Library Champions program is just one are and where we’re going. literacy and learning. We’re excited to collaborate dimension of H.W. Wilson’s 111 years of commitment to Ex Libris leads the way in defining and designing with librarians in the quest to connect people and efficient, user-friendly products that serve the needs We are delighted to be an ALA Library Champion. libraries worldwide. Our most important mission – providing information, and we’re proud to be an ALA Library the highest quality access and the most relevant information of academic, research, and national libraries today, It’s all part of our continuing heritage of serving Champion. enabling them to transition into the future. By libraries and librarians and supporting the good work for research – remains as vital as ever, and complements our collaborating closely with customers and industry of the American Library Association. FOUNDED: 1998 desire to advance other aspects of library service. visionaries, Ex Libris addresses the evolving CONTACT: Jessica Ng 650.214.5284 Our editorial integrity assists libraries in connecting with FOUNDED: 1954 www.google.com requirements of libraries in the high-tech era. http://gale.cengage.com more patrons on-site and on the web. The dedication of Founded more than 25 years ago, Ex Libris the dozens of librarians on the Wilson staff is highlighted maintains a fast-growing, impressive customer with every WilsonWeb search at new workstations around base, serving thousands of sites in more than 75 the country. The Wilson name and subject files – the most countries on six continents. The Ex Libris customer consistent, precise, and reliable you’ll find anywhere – help list, which reads like a who’s who of the world’s make even the broadest periodicals collections more top academic institutions, reflects the company’s accessible and valuable for research. strategic focus on academia, national libraries, and The connection between America’s libraries and library users research institutions. is the foundation of H.W. Wilson’s success, and we look forward to continuing our support of the Library Champions FOUNDED:1986 program in strengthening that connection. CONTACT: 800.762.6300 [email protected] FOUNDED: 1898 www.exlibrisgroup.com CONTACT: Frank Daly 718.588.8400 www.hwwilson.com

Untitled-3 1 12/17/2009 12:03:57 PM American Library Association 2009-2010 Library Champions INVESTING IN AMERICA’S LIBRARIES

Rich Rosy, Janice M. Stebbins, President Annette Harwood Murphy, Vice President/General Manager & CEO President & CEO Fred Marks, COO INGRAM LIBRARY JANWAY COMPANY THE LIBRARY SERVICES INC. USA INC. CORPORATION MARQUIS WHO’S WHO

Why is Ingram Library Services a Library Champion? JanWay Company is proud to support ALA as a For over 34 years, librarians worldwide have Marquis Who’s Who has been providing libraries and It’s simple – ILS is dedicated to serving! Our Library Champion. Libraries play a key role in turned to The Library Corporation for information individuals with trusted biographical information mission is to serve the needs of librarians, library the development of educational and economic management tools and services for their libraries since the first edition of Who’s Who in America was communities and library associations. With access opportunities within their communities. We hope and patrons. The Library Corporation is committed published in 1899. to the largest selection of books and audiovisual our contribution will help to sustain the long-term to delivering the most up to date and innovative selections in the industry; our products and services products to meet librarians ’ needs. We believe in The librarian’s role of guiding people to authoritative health of libraries, our country’s most valuable and accessible sources of information is just as are designed to simplify your business while information resource. listening to those we serve and taking the initiative enhancing your ability to service your patrons. to meet their expectations. important today as it was over 100 years ago. Marquis JanWay Company holds the unique position in the Who’s Who is committed to helping libraries achieve Being a Library Champion is more than simply library world of being the largest full-service provider The Library Corporation is proud to support this goal by providing world-class directories and supporting; it’s a way to say thank you for all you do of custom printed promotional and fundraising the Library Champions program, which sustains databases that are constantly evolving to appeal to in your communities. products. Our specialties include items for librarians and library advocacy programs. Library today’s researchers. promoting reading programs, Library Week, literacy, Champions recognizes the achievement of individual FOUNDED:1970 @your library librarians, while increasing public awareness and Marquis Who’s Who is proud to support the library ®, anniversaries, new construction, community and serve as an ALA Library Champion CONTACT: Valerie MacLeod, Vice President, Sales community outreach, conferences, and internet/ promoting advocacy programs – important reasons to 800.937.5300, Ext. 35516 online services. Some popular products are canvas, stand behind this program. FOUNDED: 1899 www.ingramlibrary.com nylon, non-woven and plastic bags, library hour FOUNDED: 1974 CONTACT: Michael Noerr 800.473.7020 ext. 1044 magnets, mouse pads, bookmarks, pencils/pens and www.marquiswhoswho.com “Go Green” items. CONTACT: Lisa Prodywus 800.325.7759 www.TLCdelivers.com As a Library Champion, JanWay is committed to helping libraries in their efforts to promote vital services to the community. FOUNDED: 1981 CONTACT: Janice M. Stebbins 800.877.5242 ext. 101 www.janway.com

Laura Salmon, Vice President Publishing, Academic & Library Candace Parker scores for libraries during Jerry Kline, CEO & Chairman Solutions Library Card Sign-up Month INNOVATIVE INTERFACES LEXISNEXIS Luckily, the most important school supply of all won’t cost you a thing. It’s a library card! Olympic gold medalist and 2008 WNBA Rookie of the Year Candace For over 30 years, Innovative Interfaces has The LexisNexis Government and Academic team Parker let Americans dedicated its energies to meeting the needs of serves the information needs of academic, secondary know that a library card libraries and the challenges of library automation. schools, and public libraries, as well as government is the “smartest card” Innovative fulfills this mission with trusted markets. We offer a wide array of printed indexes, in every wallet during products including Millennium, the market-leading microform collections, electronic databases, and integrated library system, INN-Reach (direct digital archives, such as the U.S. Serial Set and Library Card Sign-up consortial borrowing solution), Electronic Resource Congressional documents – all designed to make Month (September). Management, and the Encore discovery services vast information sources completely manageable platform. Innovative’s customer service ranks among and accessible. Thanks in part to the best in the industry and its partner-focused funding from ALA’s approach and long-term outlook allow it to be a We design products with the goal of simplifying and Library Champions, stable, responsive provider to the library community. ensuring successful research for students, faculty, knowledge workers, and librarians. In our quest to a print public service Today, thousands of libraries of all types in over 40 announcement (PSA) countries rely on Innovative’s products, services, create truly useful products, we rely on librarians for and support. The company is located in Emeryville, their support, candor, and feedback. We hope that featuring Parker California with offices around the world. librarians realize they can rely on us, too; supporting appeared in national the ALA Library Champions program is merely magazines, reaching FOUNDED: 1978 one way we hope to demonstrate our unwavering CONTACT: Gene Shimshock, VP Marketing 510.655.6200 commitment to the profession. nearly 9 million [email protected] Americans. Radio PSAs FOUNDED: 1974 featuring Parker also www.iii.com CONTACT: Marina Ilishaev 800.638.8380 www.lexisnexis.com/academic aired in 30 markets nationwide. Libraries also used the PSAs locally, as the PSAs could be downloaded for free from the ALA Web site.

Untitled-1 1 12/17/2009 12:05:10 PM American Library Association 2009-2010 Library Champions INVESTING IN AMERICA’S LIBRARIES

Patricia Glass Schuman, President Neal-Schuman Publishers and Greg Leeds, President & CEO Past-President ALA Jonathan Worrall, CEO MIRRORSTONE/WIZARDS NEAL-SCHUMAN MARSHALL CAVENDISH MERGENT, INC. OF THE COAST FOUNDATION

Since 1970 Marshall Cavendish has been a highly As a proud member of the Library Champion family, At Mirrorstone, we are dedicated to offering books The Neal-Schuman Foundation, established in 2000 regarded publisher of illustrated reference books for Mergent is pleased to offer our strong support of the that will turn reluctant readers into lifelong readers. by Neal-Schuman Publishers’ founders Patricia Glass school and public libraries. In recent years, we have American Library Association. We publish fantasy series fiction for young readers, Schuman and John Vincent Neal, strives to aid and significantly expanded our publishing program to knowing that research shows these are the kinds promote charitable research and education for the meet reader demands, and in 2006 launched Marshall Mergent, Inc. has been compiling and distributing of books that appeal most to children who think improvement of libraries. An active ALA member Cavendish Digital, which brings our award-winning public company information since 1900. Mergent’s they hate to read. From the lavishly illustrated and past President (1991-92), company president print titles into digital form, in order to meet the new unique history has enabled it to be an innovative and New York Times best-selling A Practical Guide Schuman founded the Library Advocacy Now challenge of information technology. leader in easy-to-use, powerful information tools that to Dragons and Practical Guide to Monsters, to the program and co-founded the Library Champions combine functionality with the latest in technology. unique adventures of dragons in the Dragon Codex program. Marshall Cavendish Reference Books: illustrated Mergent offers business professionals and individual series to the brand new trilogy written just for young encyclopedias covering a wide range of curriculum investors a full range of research tools through data readers by New York Times best-selling author R.A. For over thirty-five years, Neal-Schuman Publishers related topics. Benchmark Books: nonfiction published feeds, print, and online formats. Mergent’s databases Salvatore and his son Geno, our books have turned has served the library and information science in series for elementary through high school readers. contain detailed information on over 15,000 U.S. many young readers on to a lifetime of fantasy community with all of the professional, reference Marshall Cavendish Children’s Books: picture books, public companies, 20,000 non-U.S. public companies reading. For the past four years, we have supported and training materials needed to succeed amidst nonfiction, and fiction from distinguished authors and and 17,500 municipal entities, as well as extensive libraries by offering free teaching and discussion continuous change and challenges. Always evolving, artists. Marshall Cavendish Digital: customizable, Web- corporate and municipal bond, UIT, and dividend guides, classroom activities and programming ideas Neal-Schuman’s 2010 releases include The Tech based digital collection of reference resources. information. downloadable from our website. We are proud to Set, a series of ten practical, cutting-edge field extend our support by becoming a sponsor of ALA. guides to today’s hottest technologies for information The Library Champion program offers Marshall FOUNDED: 1900 professionals, and new co-publications with YALSA, Cavendish the opportunity to help ALA in its mission CONTACT:Brian Whelan, Director of Marketing LITA, PLA, and Library Journal. We are proud to of advocacy for American libraries. As proof of its belief FOUNDED: 2004 800.342.5647 CONTACT: Shelly Mazzanoble 425.204.2693 join ALA’s Library Champion program in support of in the inestimable value, now and forever, of libraries, www.mergent.com library advocacy. Marshall Cavendish is proud to offer its support to the www.MirrorstoneBooks.com advocacy efforts of ALA. FOUNDED: 2000 FOUNDED: 1970 CONTACT: Patricia Glass Schuman, President Neal- CONTACT: Walter Harvey 914.332.8888 Schuman Publishers and Past-President American www.marshallcavendish.us Library Association, 212.925.8650 www.neal-schuman.com

Joe Mansueto, Chairman, Founder Jay Jordan, President & CEO The Campaign for the World’s Libraries & CEO continues to grow OCLC ONLINE COMPUTER MORNINGSTAR LIBRARY CENTER Launched in 2001, the Campaign for the World’s Libraries continues to grow with new members. This fall, the Romania Library Association (ABR) and Library and Information Association of Jamaica (LIAJA) became the newest members of the campaign. It is a pleasure to partner with an organization OCLC strongly supports the Library Champions ABR also hosted a presentation on the Campaign for the that looks for better ways to serve people. We at program and its commitment to library advocacy and World’s Libraries at its Annual Conference where its new “@ Morningstar are proud to be Library Champions and the vital efforts of librarians around the world. biblioteca ta” logo was unveiled. The Association of Greek to support the American Library Association. Since 1967, OCLC and its member libraries have Librarians and Information Scientists showcased the @ your Morningstar, Inc. is a leading provider of been working together for the public good. Each library brand at the 2009 International Federation Associations independent investment research in North America, day, the OCLC community of librarians in more and Institutions (IFLA) Conference in Milan, Italy. Europe, Australia, and Asia. Our goal is to offer than 71,000 libraries in 112 countries uses OCLC products that improve the overall investment cooperative services to help people find the The Campaign for the World’s Libraries was developed by ALA experience for individual investors, financial advisors, information they need. Each day, these Library and IFLA and is designed to showcase the unique and vital and institutions. Founded more than 25 years ago, we Champions help to advance research, scholarship roles played by public, school, academic and special libraries continue to evolve and expand our products. We’re and education. We at OCLC are proud to be committed to delivering world-class investment advocates for libraries and librarians and the ideals worldwide. research and services to people around the globe. they embody. To date, 36 countries have joined the campaign, and the “@ FOUNDED: 1984 FOUNDED: 1967 your library” brand has been translated in each country’s CONTACT: 866.215.2509 CONTACT: Bob Murphy 800.848.5878 language. The @ your library brand is currently available in 31 [email protected] www.oclc.org/home/ languages and is also available for download in each partner www.morningstar.com country’s flag colors.

Untitled-1 1 12/17/2009 12:05:30 PM American Library Association 2009-2010 Library Champions INVESTING IN AMERICA’S LIBRARIES

William Schickling, President & CEO Richard Robinson, Chairman, Steve Laird, President POLARIS LIBRARY President, & CEO Gary M. Rautenstrauch, CEO SYSTEMS REFERENCEGROUP SCHOLASTIC INC. SIRSIDYNIX

Today’s libraries are looking for better ways to ReferenceGroup is proud to be a Library Champion. Scholastic is proud to once again join the ALA in SirsiDynix helps libraries succeed. Using SirsiDynix serve their patrons and streamline staff workflow. championing the important role school libraries play means you have the leader in strategic technology And that’s precisely what we do at Polaris Library ReferenceUSA offers online research tools containing the most accurate and up-to-date business in providing all children access to books, research, solutions on your team, with deep functionality and Systems. As a forward-thinking library automation and technology. experience working for you. company, our goal is to keep you at the leading edge and residential data available worldwide. Librarians of technology, helping you to maximize resources, and library patrons use ReferenceUSA’s detailed As a long-time supporter of ALA, we believe in the SirsiDynix offers a comprehensive suite of solutions reduce costs and improve patron satisfaction. information to search for jobs, conduct market importance of libraries as a valuable resource for for superior library management and user experience. research, find and study businesses and much more. improving student achievement. Through Scholastic These solutions help libraries improve internal Our mission at Polaris is to help libraries better serve Enjoy instant access to a comprehensive database Library Publishing, we continue to respond to the productivity and enhance a library’s capabilities to their communities. The ALA Library Champions of 20 million businesses world-wide, 135 million needs of libraries by developing print and technology better meet the needs of people and communities, program is an opportunity for us to support libraries U.S. households and 205 million U.S. residents products and services through the well-regarded making libraries more relevant than ever. SirsiDynix in their ongoing efforts to maintain positions of and 12 million Canadian households. Our newest Grolier, Children’s Press, Franklin Watts, and Grolier also assists libraries through software-as-a-service, strength and relevancy within their communities. modules include detailed information on Consumer Online imprints. We are proud to provide libraries personal consulting, and other professional services. Lifestyles, U.K. Businesses, New Homeowners, FOUNDED: 1975 with the resources they need to prepare our children New Movers and New Businesses. ReferenceUSA for the future. SirsiDynix serves more than 20,000 library outlets CONTACT: William Schickling 800.272.3414 ext. 4580 makes research fast, accurate and easy! and 300 million people through its 4,000+ library and [email protected] FOUNDED: 1920 consortia partners in the Americas, Europe, Africa, www.polarislibrary.com FOUNDED: 1992 CONTACT: 800.621.1115 the Middle East and Asia-Pacific. CONTACT: Steve Laird 866.361.4996 www.scholastic.com/librarypublishing [email protected] For more information, please visit www.sirsidynix.com. FOUNDED: 1979 CONTACT: David Malkmus 800.917.4774 www.sirsidynix.com

Edwin Buckhalter, Chairman Marty Kahn, CEO Blaise R. Simqu, President & CEO Derk Haank, CEO SEVERN HOUSE PROQUEST SAGE PUBLISHERS LTD. SPRINGER

At ProQuest, “Library Champion” is a title we strive Librarians stand at the forefront of the information If the future of world civilization lies with education, Libraries are important partners for Springer, one of the most renowned scientific publishing houses in the world. Without to earn everyday. To us, being a Library Champion revolution. SAGE stands beside them. For more then it is unacceptable that any country should fail you, the scientific community would not have access to our means investing in library education, honoring great than 40 years, SAGE has consulted and conferred to educate its children (and in some cases adults) content and our publications would remain a well-kept secret. educators and supporting schools with free resources. with librarians to help meet the ever-changing needs to read and write and to introduce them to the When I started college, the library’s role as a “hall of knowledge” It means sharing with libraries our marketing of library patrons. Through our Library Advisory pleasures of gaining knowledge and experience and its pride in the collection of human understanding and expertise and our research. It means understanding Group at the ALA Annual Conference, SAGE through reading. research was what fascinated me most. Today, as a publisher, I am especially proud to be part of a the core tenets of librarianship, standing shoulder representatives and librarians exchange ideas, discuss Libraries reinforce teaching and open wide horizons company that publishes more than 5,500 new book titles and to shoulder with libraries in support of intellectual initiatives, and plan strategies for the future that to all, irrespective of their background. At a time of 1,900 journals every year. We first launched our Springer eBook freedom will enhance the library experience for the millions Collection at ALA 2006 in New Orleans and celebrated by budget cuts and economic difficulties it is critical for donating eBook collections worth US $ 1 million to the seven who depend on these vital institutions. SAGE shares the ALA to maintain its support for The Campaign Our business is partnership with libraries and it’s with librarians a passion for information that shapes universities most drastically affected by Hurricane Katrina. built on a foundation of respect for the role of for America’s (and the World’s) Libraries. When we launched the product, we had 10,000 titles to offer. and betters the world and value the critical role Now, less than three years later, there are almost 30,000 – the library to illuminate, educate and excite its that libraries play in promoting literacy, learning I am only too delighted that Severn House’s making us the largest eBook publisher in the world. community, no matter its composition. We happily and culture. SAGE was founded on the idea that contribution demonstrates our ongoing willingness to Currently, we are in the middle of a pilot project, MyCopy, give back to an industry that has done so much for engaged scholarship lies at the heart of a healthy support library advocacy via the Champion program, with twenty institutions which allows the registered patrons us. We’re honored and humbled to be called Library society. Today SAGE is a global, growing group of which in turn helps produce a balanced society – and of university libraries to order a softcover copy of over 10,000 Champions. individual eBooks at a competitive price. If the pilot is companies, including the most recent addition to its future leaders in the community. successful and there is sufficient demand, we will greatly expand the SAGE family, CQ Press. SAGE is privileged to this offering. FOUNDED: 1938 FOUNDED: 1974 CONTACT: Tina Taylor 734.761.4700 ext. 2540 further this vision as a Library Champion. SpringerLink, our electronic platform, which we are redesigning, CONTACT: Jill Lesser 212.888.4042 allows and instant overview of all material available on a www.proquest.com FOUNDED: 1965 www.severnhouse.com particular subject, whether a journal or a book. Our online journal archiving activities now allow access to all of our journals CONTACT: Tom Taylor, VP of Marketing and Sales back to Volume 1, Issue 1. Usage of SpringLink is enjoying 805.410.7599 unprecedented growth in usage. www.sagepublications.com For more information and demonstrations, please visit us at our booth here in Denver. FOUNDED: 1842 CONTACT: George Scotti, Channel Marketing Director [email protected] www.springer.com/librarians

Untitled-1 1 12/17/2009 12:05:48 PM American Library Association 2009-2010 Library Champions INVESTING IN AMERICA’S LIBRARIES

Mike Boswood, President & CEO - Healthcare and Science Patrick Gaston, President Paul Gazzolo, President STANDARD & POOR’S THOMSON REUTERS VERIZON FOUNDATION WORLD BOOK, INC.

Standard & Poor’s is thrilled to support library advocacy Thomson Reuters is the world’s leading source The Verizon Foundation is dedicated to the World Book sets the standard in publishing accurate, through the Library Champions programs. We hope to of intelligent information for businesses and advancement of K-12 education. As a leading current, and reliable reference and learning materials ensure that children and adults throughout the country professionals. We combine industry expertise with broadband company, our future depends on educated for children and adults. The company is committed continue to benefit from the wonderful services and innovative technology to deliver critical information workers and consumers. We know that in America to creating educational products that meet the programs that libraries have to offer. to leading decision makers in the financial, legal, and around the world educational achievement drives highest standards of editorial excellence in print tax and accounting, scientific, healthcare and media economic prosperity and social change. Thinkfinity. and online. Standard & Poor’s NetAdvantage is the single source markets, powered by the world’s most trusted news org. is our signature program for k-12 education – a solution for Academic Libraries, Public Libraries, organization. With headquarters in New York and free web site that offers users more than 55,000 For nearly a half-century, World Book has and Corporate Libraries and Information Centers. major operations in London and Eagan, Minnesota, resources in all K-12 academic subjects. Thinkfinity. continuously recognized and supported the work of NetAdvantage puts you in touch with the information Thomson Reuters employs more than 50,000 org’s resources are provided in partnership with the American Library Association and its affiliate you need by offering fast and easy access to our most people in 93 countries. For more information, go to 11 of the nation’s leading educational and literacy organizations as advocates for their members and the popular publications: Industry Surveys, Stock Reports thomsonreuters.com. organizations, which include the National Center constituents they serve. (PDF, HTML, and Interactive), Mutual Fund Reports, for Family Literacy, ProLiteracy Worldwide, the The Outlook, The Register of Corporations, Directors and FOUNDED: 1948 We at World Book are honored to champion the International Reading Association and the National ALA, librarians, and teachers in their efforts to Executives, Security Dealers of North America, Credit CONTACT: Sue Besaw 215.823.1840 Council of Teachers of English. Thinkfinity’s Week, and data from our Stock Guide, Bond Guide, www. thomsonreuters.com facilitate learning and broad, equal access to the lesson plans, educational games and videos provide highest quality educational information. Earnings Guide, and Dividend Record databases. Plus, teachers, students and parents with an exciting and Global Industry Surveys, and Global Reports including engaging way to advance learning. Thinkfinity FOUNDED: 1917 Annual Reports, Interims and Corporate and Social supports librarians, media specialists and teachers Responsibility (CSR) Reports. Available exclusively for CONTACT: Chris Senger 312.729.5800 with free, standards based materials that engage www.worldbookonline.com the Academic Library Market, we offer Compustat Excel students and make learning fun. Visit www. Analytics and International Fundamental Reports. thinkfinity.org To learn more about NetAdvantage please call: 1-800-523- 4534 for fast and friendly product support. FOUNDED: 2000 CONTACT: www.verizon.com/foundation FOUNDED: 1860 CONTACT: Enza Messina, Marketing Manager 212.438.4036 www.netadvantage.standardandpoors.com

Jose Luis Andrade, President SWETS Library Champions make it possible to increase awareness and advocate the value of libraries and librarians across the country and around the Serving the library and information industry for more than 105 years, Swets recognizes the central role libraries play in supplying access to relevant, timely world. To learn how you can become a information, vital to the continuous success of its patrons. In addition to traditional print resources, the expanding and complex demands of accessing Library Champion and help ALA speak and managing electronic content makes librarians’ and serials professionals’ roles more important than up and speak out for libraries, please ever. Partnering for the acquisition, access and management of scholarly, business and professional information, Swets provides libraries with innovative FRQWDFWWKH$/$'HYHORSPHQW2IÀFHDW services and support required to successfully meet the growing needs of customers. 800.545.2433 ext.5050 FOUNDED: 1901 CONTACT: Elyse Profera, Swets NA Marketing Communications, 800.645.6595 ext 2126 or via email at [email protected]. www.swets.com

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but lively with a great selection of selection great a with lively but smallish is bar The available. when produce local uses and friendly, vegetarian-andvegan- is fresh, food The End. South the in other the locations, oneinSouthBoston and Boston The Franklintwo has Café .seldelaterre.com. 617-720-1300.255 StateSt. www Ddaily,$$$$. L, brunchSat.–Sun. place. special-occasion festive, breads andpastriesmake thisisa scrumptious and list wine sive - a highlightof Anexten themenu. is broth, saffron and garlic, tomato, baisse, theclassicseafood stewwith in alivelyatmosphere.Bouilla- by BetsyClarkeandJessicaSnow ’s MapCafé.

95 american libraries | january/february 2010 96 american libraries | january/february 2010 ALA |MidwinterMeeting2010 .winebar.com 617-542-5108.www South St. $$$$. LMon.–Fri., DMon.–Sat. 129 A nicechoicefor asplurge. in Paris andwelcomesyoucommeça. the bar. Theowner learnedhiscraft wine listandoften in topnotchjazz menu isoffered, withanextensive food is bistro styleandaprixfixe rant shouldexercisethemwell.The this French-Mediterranean restau- French for “yoursmilemuscles,” and Les Zygomates.zygomatesis Ave. 617-536-7669. No website. $. B,LMon.–Sat. 429Columbus accordingly. plan so room, of atimemachine.There’s nobath- out come both could patrons the and prices The more. and hash, turkey pancakes, toast, breakfast—French stick-to-your-ribs a for come since 1927, thisdineristheplaceto Charlie’s Open SandwichShoppe. .addisredsea.com. 617-426-8727.ont St. www $$. Ddaily, 544Trem LSat.–Sun. - things. of number a sample to want you if go to way good a are and person per $15–$25 cost dinners Combination flavorful. and The spicesinthedishesaredistinct food. your dip and up, pick hold, to use you that bread spongy like group. It acrepe- startswithinjera, a with go to fun it’s always and experience wonderful a is taurant Addis RedSea.ThisEthiopianres- End South .com. 350-0010. www.franklincafe South End:278ShawmutAve.617- Dorchester Ave.617-269-1003. $$$. Ddaily. SouthBoston:152 problem. no mashed potatoesat1:00a.m., delicious craving you’re if so a.m., 1:30 until served is menu full The drinks. mixed and beers, wines,

8862. www.toddenglish.com. neuil Hall Marketplace. 617-523- 188Fa Ddaily;brunch Sun. $$$$. L, - pricey. it’s Unfortunately, two. or cocktail signature a after especially booths, clam-shaped the in twirl you as Wonderland in Alice like You’llfeel Todd English’s empire. chef rity seafood restaurantispartof celeb- noisy and KingFishfun HallThis . connection.com. 617-742-2286.St. www.irish Ddaily,$$. L, 160State BSat.–Sun. bands playsomenights. and waitstaff, Irish an has busy, try theBlackRose.It’s loudand ferent beersinaBostoninstitution, grub andwanttosamplemanydif- pub into If you’re The BlackRose. Marketplace Hall Faneuil .com. 617-338-6060.St. www.theredfez Washington 1222 daily. D L, $$-$$$. music. Arabic live is there nights Saturday on and beers, and wines Eastern trées. Thebarservesafew Middle fels, withacoupleof orkibbeh, en- ghanouj, hummus, olives,fala- baba try plates); (small mezzes as well as entrées serve They with adateorgroupof friends. bitof alotofand tryalittle things food, thisisagreatplacetogo The RedFezEastern For Middle . cuisine.com. 617-859-4805. www.oneworld St. Tremont 578 daily. D L, $$$. welcome. Vegetarians andcarnivoresalike sated. feeling out walk both and entrée one and samosas, naan, some share could people two mean portions Big experience. an quite is which dishes, Indian the of each in spices distinct the taste to able be MelaYou . will

andschmicks.com. 617-720-5522. www.mccormick ketplace, North Market Building. Ddaily.$$$$. L, 1Faneuil Hall Mar- hour deals. happy and lunch good are there but lish gentlemen’s club.Expensive, sphere willremindyouof anEng- the excellentserviceandatmo- and delicious, and fresh is seafood The way. own its in good as just and Foods Sea Legal to rival major the is McCormick andSchmick’sThis . .arkrestaurants.com. Marketplace. 617-227-2038.www Ddaily.$$$. L, 340Faneuil Hall now. nicer are rudeness, their for known once waitstaff, The “r”s. your ping ding willcauseyoutostartdrop- slaw, andatrademarkIndian pud- beans, baked cod, rib, Prime cific. were born—since1826,tobespe- you before since here been has New Englandfare,thisrestaurant traditional Durgin-ParkServing . District and a large movie theater, theater, movie large a and District Theater the both near is taurant Pho Pasteur. ThisVietnamese res - 542-2505. www.eastoceancity.com. Ddaily.$$. L, 617- 25-29BeachSt. choices. their sample can you friends—so Bring tions. andporkop- plethora of beef,duck, a also is there but specialty, a is food serves authenticChinesefood. Sea- establishment this vegetarians, East OceanCity.Not theplacefor 426-4338. No website. Ddaily.$$. B,L, 9Tyler 617- St. edge—but it’s worthit. the over you put can It morsels. human conveyorbeltof tantalizing a like is Pearl China at experience The Boston. in go to place the is this sum, dim like China PearlIf you . Chinatown

.kingandi-boston.com. 617-227-3320.Charles St. www 145 daily. D Mon.–Sat., L $$. items. up mixing and adding to open also are they and oil, in cooked aren’t that items menu regular of number fair a and King andIhasavegetarianmenu more. needs really that city a in rant King andIisadecentThairestau- Street, Charles on Also King andI. .com. 227-4340. www.panificioboston Ddaily.B, L, 144 617- CharlesSt. $$$ ($for coffee and baked goods). great start. that’s a coffee, and goods baked the are try you all if but dinner; and lunch, and servesbreakfast, rant islocatedonthelastblock Therestau- rants onCharlesStreet. homes, antiquestores,andrestau- the viewing by is in it take to way best the and Boston, sential Panificio. BeaconHill isquintes- .com. 617-227-8822. www.annastaqueria St. Cambridge 242 daily. D L, B, $. only. Cash stock. en the regularriceismadewithchick- because rice, veggie the specify to sure make but too, options have ans burrito orsomecarnitas.Vegetari- Hill getyourenergyupwithafilling Beacon around walking you’re When can eatandwellfor under$6! You food. Mexican fast hearty, ple, Anna’s Taqueria. Straight-up,sim- Beacon Hill boston.net. 617-482-7467 www.phopasteur St. Washington 682 daily. D L, B, $. vores alike. options for vegetariansandcarni- food here,andthereareplentyof terrific the complements service or afterashow. Fast, no-nonsense so it’s aperfect placetogobefore

too. dishes. It’s agreatchoicefor lunch veal and chicken the especially cials, spe- with plentyof extraordinary has awarmandfriendlyatmosphere ian favoritewiththelocals,l’Osteria l’Osteria. AnotherconsistentItal - .carmenboston.com. North Square.617-742-6421. www $$$$. DTues.–Sun., LFri.–Sat. 33 lows. Reservationsrecommended. to please—ifyourexpenseaccountal- other food guides.Candlelitandsure earns highestratingsfromZagatand loy’s Italian cuisineconsistently North Endresidents.ChefJeff Mal- expensive, Carmenisatopchoiceof Carmen. Intimate, romantic,and boston.com. 617-723-6733. www.anticoforno St. Salem 93 daily. D L, $$–$$$. neighborhood. the in vorite perfect thingfor chillynights.Afa- raves—the of lot a gets soup bean Itsthough. ribollitaorTuscan white Anticoismorethan pizza, Boston. in pizza oven brick best the of some andoutofoven, thisovencomes old means Antico Fornoname The . End North Antico FornointheNorthEnd.

was a favorite haunt of Paul Revere Revere Paul of haunt favorite a was lished in1654,TheGreenDragon The GreenDragonTavern. Estab- .com. 617-523-3783. www.modernpastry St. Hanover 257 Pastry: Modern 742-3050. www.mikespastry.com. Mike’s Pastry: 300Hanover 617- St. and jointhebestdebateinBoston. cannoli better has who Youdecide rivals. Street Hanover these of one because everybodyhasdessertat Why?It’srants donotservedessert. Many wonderfulNorth Endrestau- Mike’s Pastry/Modern Pastry. restaurant.com. 857-362-7288. www.grezzo St. Prince 69 Tue.–Sun. D L, $$$. acceptable option. an is desserts of couple a with going infor adrinkortwoalong The food isonthepricierside,so wines. and beers biodynamic and vegan with along drinks specialty serve They vegan. and raw, ganic, isItalian-inspiredezzo andallor- Grezzo Restaurant.Thefood atGr- www.losteria.com. 723-7847. Ddaily.$$$. L, 617- 104SalemSt.

97 american libraries | january/february 2010 98 american libraries | january/february 2010 ALA |MidwinterMeeting2010 licious. It’s asmall, friendlyplace andde- fun, tapas placeiscrowded, TabernaSpanish deHaroThis . .elephantwalk.com. 617-247-1500.Beacon St. www Ddaily,$$$. L, 900 brunchSun. menu. special gluten-free a even and offerings ItCambodia. hasmanyvegetarian colonial of reminiscent sphere The décorismodernwithanatmo- cuisines. French and Cambodian strikes a pleasingbalancebetween Walk Elephant Walk Elephant . .brownsugarcafe.com. Ave. 617-787-4242.www Commonwealth 1033 daily. D L, $$. neighbors. ty ticularly amongitsBostonUniversi- Brown Sugarisacityfavorite,par- vegetarians. for choices great clude Rice andnoodledishesgalorein- atmosphere. inviting and serene a with food Thai delicious fordable, winner, BrownSugarcombinesaf- Brown Sugar. Aconsistentprize Square Kenmore .com. 227-2750. www.unionoysterhouse Ddaily.$$$$. L, 41Union 617- St. ing andfor findingsomelocalcolor. chair.” Agoodrestaurantbothfor eat- celebrities that “sat in your exact and have plenty of stories of famous working there for more than 20 years chatted up by waitstaff who have been his favorite booth. If you go, you’ll be nedy, it now has a plaque dedicating tutions—frequented byJohn F. Ken- of thosequintessentialBostoninsti- Union OysterHouse . Thisisanother 367-0055. www.somerspubs.com. Ddaily.$$. L, 11Marshall 617- St. options apartfromtheappetizers. vegetarian many without grub, pub feel Thefood toit. istypicalIrish 17th-century good a has still it and

1950’s diner vibe paired with Asian- Asian- with paired vibe 1950’sdiner Betty’s Wok andNoodle Diner.A Neighborhood Bay Back .olearysbrookline.com. Brookline. 617-734-0049. www St., Beacon 1010 daily. D L, $$–$$$. music. Irish live thereisThree orfour nightsaweek, specials. daily and pie, shepherd’s stew, beef Guinness the try Also you. please will alone scones and cut abovepubgrub.Thesodabread a is food The set. movie a not pub, thing: Anauthentic,untouristyIrish O’Leary’s. Thispubcafé isthereal .com. 617-277-8272. www.tabernaboston $$$$. DMon.–Sat. 999BeaconSt. like you’re notinBostonanymore. feel may you European, so is sphere Theatmo- squid initsownink. there’s adventurous, really feel you if or paella, some Share list. wine fantastic a and kitchen open an with Spice grilledT ofu SteakwithIndonesianFriedRiceatranklinCafe.

Room toric McKim building.TheMap Room Café, bothlocatedinthehis- RestaurantandMapCourtyard lowed inthelibrary, exceptatthe Square. Food anddrinkarenotal- Copley Library, Public Boston The CateredAffairRestaurantsat andnoodle.com. 617-424-1950. www.bettyswok Ave. Huntington 250 daily. D L, $$. afterward. packed get ty’scan show intoyourplans,althoughBet- tively. You maywanttoincorporatea respec- door andacrossthestreet, next are Hall Symphony and atre of noodleorrice.Huntington The- type and meat, decide), chef the let (or veggies sauce, a You choose in. you lure to fare Latino-inspired and chante statueand fountain center- Italianate withtheBac- courtyard BPL’s in lovely permitting, weather or, café the in enjoyed be can that tea and coffee pastries, sandwiches, serves tasty salads, salads, tasty Café serves

- location atFaneuil Hall marketplace. Steve’sbook. alsohasatakeout-only will easeyourmindandpocket- able coffee-shop style and fast service stefado) seldomvary, but itscomfort- The daily specials (always octopus limited selection of beer and wine. spanikopita, pastitsio, gyros, and a Greek fare,includingsalads,kebabs, and-true traditional inexpensive Steve’s GreekRestaurant.Tried- .thecateredaffair.com/bpl/. 617-859-2251.www ston St. Mon.–Fri. 700Boyl- (Courtyard). L (MapRoom), Mon.–Sat. L $-$$. cream. vonshire clotted ginger sconeislegendary),andDe- (the scones sandwiches, tea with tea afternoon traditional a and lunch more formal, butlovely, offering is Restaurant piece. TheCourtyard Web-based that’s languagelearning easy, fast,andeffective! LY0755 American LibrariesJan10 ad.indd1 s)NTERNATIONALLANGUAGEAND s0ICTUREWORDASSOCIATION s0ERSONALPROGRESSTRACKING s s0RONUNCIATIONANALYSIS s-ULTIPLELEARNINGEXERCISES s!FOCUSONREADING WRITING s s LANGUAGEOPTIONSAND%3, cultural resources word recognition SlowSoundFORFASTERSPOKEN speaking, andlisteningskills learned items Intelligent Refresh formaintaining Register foroneofourweekly webinars atwww.recordedbooks.com

Library EditionLibrary Online Recorded Books menu isonthesmallersideand food isgoodandinexpensive.The kind of divey, butdon’t despair:The hood barandrestaurantthatlooks localneighbor- Delux. Afunkylittle .theothersidecafe.com. Newbury 617-536-8437. St. www 407 Sat.–Sun. brunch daily, D L, $. loud. little a get can music The warning: A carnivores. hardcore from raw-foodists andvegansupto ranging plans dietary for options and sandwich-basedmenuprovides salad, soup, The cheap. fed well get will and welcome feel will tourists the youngandhiplocals,although The OtherSideCafé.Acozycafé for www.stevesgreek.com. 316NewburySun. 617-267-1817. St. Ddaily,$. L, BMon.–Sat., brunch Additional activities provide a fun way to cement their knowledge, and and knowledge, accent. their perfect helps their practice pronunciation cement to way fun a provide activities Additional options. testing multiple and charting Items Learned through progress their track patrons as works system learning personalized Byki The trouble. more and quickly note takes of those items that give learn them they material the It recognizes and weaknesses. strengths patrons’ your on based success to path Online Byki BYKIONLINE RECORDEDBOOKSCOMs sWWWRECORDEDBOOKSCOM Presents provides a personalized personalized a provides Transparent LanguageandRecorded Books

Affordable for libraries ofallsizes! Byki Online: Library Edition Edition Library Online: Byki Brought toyou by

can be run on PC or Mac! or PC on run be can cafe.com. 617-267-8688. www.tridentbooks St. Newbury 338 daily. D L, B, $–$$. and justbe. alone be can you where place of type smoothies andcoffees too. It’s the Great burrittos. breakfast and perpetual breakfastof omelettes a is offered Also momos. an es like vegancashewchiliandTibet- but thereareplentyof veggiechoic- vegetarian, strictly not is food The browse. to magazines Buddhist and nice varietyof offbeat literary, art, independent bookstorewitha Café. TheTrident isafantastic and Booksellers Trident The 617-338-5258. No website. $$. DMon.–Sat. 100ChandlerSt. ally withatleastonevegetariandish. changes onafrequentbasis,gener- z 12/1/09 12:44:16 PM

99 american libraries | january/february 2010 People | Announcements Currents

n Stacey Aldrich has been n On December 31 Irene appointed state librarian of Claudnic retired as direc- California by Gov. Arnold tor of the Oglesby (Ill.) Schwarzenegger. Public Library. n Sue Burton retired as n December 4 Ann Cous- Anne Hepburn Brenda Mathenia Tom Sloan Betty Waznis director of Portsmouth ineau retired as Solano (Va.) Public Library County, California, direc- promoted to dean of n Brenda Mathenia has November 1. tor of library services. Francis Marion Universi- been named associate uni- n Judy Cater has been n Bill Dane has retired as ty’s James A. Rogers versity librarian for client appointed the interim head of Newark (N.J.) Library in Florence, South services and facilities at dean for the Division of Public Library’s Special Carolina. the University of Leth- Social and Behavioral Sci- Collections Division. n Todd Elliott became bridge in Alberta, Canada. ences at Palomar College n Effective January 1, library director of Ports- n October 26 Shayna in San Marcos, California. Joyce M. Durant has been mouth (Va.) Public Library Muckerheide became the on November 1. special events coordinator n Joanne Eustis has re- at the Arizona State tired as university librar- Library, Archives, and cited ian at Case Western Public Records. Reserve University in n Mimi O’Malley has Cleveland, Ohio. been hired as an instruc- n naperville (Ill.) Public Library executive director n Jana Fine has been tional designer for the Donna Dziedzic has been named an Influential Wom- promoted to assistant di- Learning House in Louis- an in Business for 2009 by The Business Ledger. rector and outreach coor- ville, Kentucky. n the Association of Academic Health Sciences dinator for Tuscaloosa n Hartford (Conn.) Pub- Libraries presented the association’s prestigious Cor- (Ala.) Public Library. lic Library has appointed nerstone Award to Tony Mazzaschi, senior associate n Joyce Garczynski has Matthew K. Poland chief vice president for biomedical and health sciences joined the Albert S. Cook executive officer. research at the Association of American Medical Col- Library at Towson (Md.) n Elaina Norlin has been leges, on November 9. University as communica- appointed director of Bro- n Jonathan Rodgers, head of the Near East tions and development ward County (Fla.) Division at the University of Michigan’s Hatcher librarian. Library’s African-Ameri- Graduate Library in Ann Arbor, received the 2009 n Michael Handy has can Research Center. Partington Award. Presented at the Middle East been appointed deputy as- n Joann Palmeri has Librarians Association’s annual conference, the sociate librarian for been appointed history of award recognizes members who have displayed a library services at the science librarian at the high standard of excellence and accomplishments in Library of Congress in University of Oklahoma the field of Middle East librarianship. Washington, D.C. Libraries in Norman. n Tom Sloan, executive director of the DuPage n Anne Hepburn has n Loren Rothschild has Library System in Geneva, Illinois, has been award- joined Pacific Northwest been named to the board of ed the 2009 Distinguished Alumnus award from College of Art in Portland, trustees of the Huntington january/february 2010 the Florida State University School of Library and Oregon, as technical Library, Art Collections,

| Information Studies in Tallahassee. services and archives and Botanical Gardens in

n the historic renovation of the Noe Valley/Sally librarian. San Marino, California. Brunn Branch of San Francisco Public Library was n In November, Linda n Joy Rucker has retired recognized with a Preservation Design Award from Lord, acting state librar- as librarian at the Weber the California Preservation Foundation. ian, became Maine State Road branch of the St. Louis

american libraries Librarian. County Library.

100 People | Announcements

obituaries

n Mary Bobinski, director of the president from 2003 to 2005 public librarian at Cleveland Public Amherst (N.Y.) Public Library and oversaw a $17-million ren- Library in 1946 and in 1963 became from 1973 to 2006, died Novem- ovation and expansion of the the first coordinator of children’s ber 20. Indiana State Library before his services at San Francisco Public n Janet Bergquist Dixon died retirement in 2004. Library. Among her many achieve- October 21. She was maps librar- n American Libraries recently ments, Morris established the ian; liaison to the geosciences, learned of the December 26, Children’s Historical and Research environmental dynamics, and an- 2007, death of Jamie R. Graham, Collection at the Children’s Center thropology programs and depart- 92, the first African-American of SFPL, founded the San Francisco ments; and full librarian/full librarian hired by Washington Chapter of the Women’s National professor at the University of Ar- University Libraries in St. Louis, Book Association, and became the kansas Libraries in Fayettevile. Missouri. first African-American president n Winifred E. Duncan, 77, head n Ja-Lih Lee, Cupertino com- of the Public Library Association. librarian for Chicago Public munity librarian at the Santa n Lillian R. New, 98, a Chicago Schools from 1974 until her re- Clara County (Calif.) Library, died librarian for 58 years and long- tirement in 1991, died November December 1 of leukemia. In addi- time head of the children’s de- 1 of a brain tumor. tion to her work at Santa Clara partment of Chicago Public n Charles Ray Ewick, former County Library, Oakland Public Library’s main library, died of Indiana state librarian, died of Library, and San José Public natural causes December 8. New cancer August 29. Library, Lee served in a variety of was known as “Miss Bunny” to Before becoming roles with the California Library children who watched her after- state librarian, he Association and ALA, including school television program in the served at India- president of the California chap- late 1950s and early 1960s. Al- napolis–Marion ter of the Chinese American though she had no college degree, County Public Librarians Association. she read widely and stressed Charles Ray Library, Rolling n Effie Lee Morris, 88, longtime reading to children at the library. Ewick Prairie (Ill.) children’s literature librarian, edu- n James R. Przepasniak, 74, Library System, and at the Indi- cator, and advocate, died November deputy director of library services ana State Library. A member of 10 of cancer. Morris, who was at El Paso (Tex.) Public Library, the Chief Officers of State awarded honorary ALA member- passed away from heart complica- Library Agencies, he was its ship in 2008, began her career as a tions October 25.

n The University of Okla- n Betty Waznis has been University Library in Riv- Telecommunications Ser- homa Libraries has ap- named director of Chula er Forest, Illinois. vices, left ALA November pointed Alexandra Shadid Vista (Calif.) Public Library. 30. librarian of the Western n In December, Melanie At ALA n Kristin Krutsch is a History Collections. Wilke became head n Jennie Hammond, new production editor n November 11 Doris librarian at Northwest program coordinator for for Production Services, Ann Sweet became direc- Community College in the Office for Intellectual including American

tor of library services at Terrace, British Columbia, Freedom, left ALA Novem- Libraries. january/february 2010

Assumption College in Canada. ber 13. n Barbara A. Macikas be- |

Worcester, Massachusetts. n Ning Zou has been ap- n Matthew Ivaliotes, in- came executive director of n Elizabeth Waddell has pointed instruction coor- ternet adminstrator for In- the Public Library Associa- been appointed director dinator at Dominican formation Technology and tion November 23. z of EMpact Sales at EBSCO

in Birmingham, Alabama. Send notices and color photographs for Currents to Katie Bane, [email protected]. american libraries

101 Professional Development | Youth Matters Some of My Favorite Reads

How’s a YA literature professor to choose? by Jennifer Burek Pierce

hat’s your fa- anyone, okay, everyone to read it and jacketed historian, quirky ghosts, vorite book? be swept away by it, too. Sometimes and a Revolutionary War backstory, If you’re like me, the book turns out to be an ugly what’s not to like? Pope, who taught that’s a tough ques- duckling of sorts, and it’s hard to Milton and Shakespeare, won a tion.W There’s the one that captures convince prospective readers of its Newbery Honor for her other YA ti- the mood you’re in, the one that attractiveness. In a library, you won- tle, The Perilous Gard. Yet The Sher- pulls you out of the mood you’ve der if you can justify keeping it on wood Ring is far better. been in, the one with those charm- the shelf; in a class, you wonder 3. The “Encounter Lost to Time” ing turns of phrase, the one with the about its presence on the syllabus. title: I can’t quite recall when I first cunning plot turns, the one with the curled up with Jean Webster’s Dad- better-than-you’d-hoped-for end- Teacher’s pets dy-Long-Legs (Grosett and Dunlap, ing, and more. Here, then, is a handful of current 1912), but the tween daughter of It depends on what one means by and enduring infatuations that my friends has recently developed a favorite. Do I tell you Walden is my students might soon encounter. fondness for this epistolary ro- favorite because it’s deep and true 1. The “It Reminded Me of mance, too. A sweet, innocent story and visiting the cabin site near Con- Friends” title: Brad Barkley and is what she’s looking for in a book cord, Massachusetts, resonates ev- Heather Hepler’s Scrambled Eggs at right now, her mother tells me. ery time I walk in Midnight (Dutton, 4. The “I Didn’t Want to Like It— the woods? Or To There’s this 2006). I have dear At All” title: Seth Grahame-Smith’s the Lighthouse and book, and friends who go annu- Pride and Prejudice and Zombies its visions of writ- ally, like moths to the (Quirk Books, 2009). Like a good ing and artistry? you love it, proverbial flame, to Jane-ite, I looked askance at the ef- Or do I tell you and you want the Renaissance faire frontery of this interloper until a about the book someone, anyone, in Shakopee, Minne- chance encounter (or some reviews that I’d want to sota, and they love me on libraries’ teen sites) led me to crawl into bed with okay, everyone to be even when I won’t go turn a few of its pages. Dear Reader, when my sinuses swept away by it, too. with them. A book set I confess—it made me laugh. seem bent on re- at one such faire, then, Such an eccentric list omits as enacting Zeus’s birth of Athena, less was irresistible. It offers a tender much as it shares. It’s decidedly im- the whole arrival-of-wisdom bit? portrayal of teen romance and, as a perfect, omitting my favorite liter- Right now choosing a single book bonus for unreformed English ma- ary bear, Iorek Byrnison; the new isn’t my problem. I’m preparing to jors and those yet-to-be, our hero and strangely exhilarating Levia- teach an enigmatically named course provides one nifty little explanation than; the overwhelming voice that titled Young Adult Resources, which of T. S. Eliot’s “Love Song of J. Alfred reveals How I Live Now; and so many for me usually involves the novel and Prufrock.” authors whose “electric life, which january/february 2010 the research literature that contextu- 2. The “Library Discard That Fol- burns within their words” (per Per-

| alizes issues experienced by teen lowed Me Home” title: Elizabeth cy Shelley) charges and challenges protagonists. A couple of colleagues Marie Pope’s The Sherwood Ring the youthful world. z and I talked recently about a guilty (Houghton Mifflin, 1958). Attracted moment in selecting readings for by its cover, I had to have this book JENNIFER BUREK PIERCE is assistant such a class: There’s this book, and from the Friends’ store. With an or- professor of library and information science at the University of Iowa in Iowa City. Contact her you love it, and you want someone, phaned heroine, an estate, a tweed- at [email protected]. american libraries

102 Next Steps | Professional Development Inspiration, Seattle-style

Spotlighting creative library management practices by Brian Mathews

hat makes a library in attendance at classes and pro- relevancy to its patrons.” inspiring to its users? grams, which has risen steadily to SPL is currently facing a 5% budget The key component nearly 200,000 participants each year. reduction. To address this shortfall, is the relationship SPL is taking timely and critical the library is reconfiguring and re- Wit builds with the people it serves. next steps to address the needs of a ducing operating hours systemwide. Seattle Public Library is a showcase particular segment: job seekers. A In addition, it is continuing to reduce for this attribute. In 2008, just $50,000 grant funded by the Gates administrative salaries and exploring in time to face what has become a Foundation and Washington State furlough options. Despite these set- global financial crisis, the library Library is allowing Seattle to expand backs, Hildreth remains positive. completed the 10-year “Libraries services to people looking for work. A When asked about the future, she for All” campaign, which resulted new Job Resource Center designated in the construction of several new for job hunters features computers What’s inspiring about branches and improvements to and career reference materials and this ambitious plan is the every other library building. offers workshops on résumé writing, What’s most inspiring about this interviewing, job searching, and fi- way the city’s librarians ambitious plan is the way the city’s nancial planning. Additionally, SPL is took it to the streets. public librarians took it to the streets, hosting career fairs to bring employ- attending community meetings and ers and job seekers together. The next stated that her library is planning to visiting neighborhoods to ask people phase of the project includes expand- engage Seattleites in the spring, what they wanted in their libraries. ing online resources to connect pa- “we’re going to begin a new round of Community outreach led to changes trons with experts in different fields, strategic planning by hosting a series in collections and policies, but also to and creating an online social space for of community conversations in order specific renovation needs for the vari- job seekers to comment and share to stay in touch with our patrons.” In ous branches: One wanted a commu- strategies. addition to these neighborhood talks, nity landmark, another a “green” roof, SPL will administer a systemwide and another a relaxing reading room. Save the time of the user survey, conduct focus groups, and ex- These direct conversations enabled As we strive to foster relationships plore trends on emerging technolo- the library to customize its branches. with our patrons, marketing and ad- gies and user experience design. Seattle City Librarian Susan Hil- vocacy is essential. Hildreth’s advice is Hildreth emphasizes this: “I think dreth sees empowering users as criti- to “keep the library at the forefront of you have to build a culture that bases cal. “Our library is the place where the people’s minds.” Whether helping all decisions, activities, and services community gathers, learns, teaches, people find jobs, helping students on what is in the best interest of the celebrates, and listens,” she says. Hil- with homework, or providing meeting user.” She advises, “It is challenging dreth envisions the library as an in- space for local organizations, the because sometimes we think we know tellectual and cultural common space. library must remain a visible part of what is best but we really need to de-

Libraries nationally have been the community. Hildreth warns that termine that from the user’s point of january/february 2010

gaining a reputation as “third place” “it is crucial to maintain public sup- view, not our own.” z |

destinations, locations between home port for libraries because once sup- Brian Mathews is an assistant university and work that enable people to mingle port declines, so will our ability to librarian at the University of California, Santa and congregate. SPL has witnessed a provide services.” She continues, “If Barbara. Over the next year, his new column will spotlight professional leadership strategies dramatic rise not only in annual visi- this happens, then use goes down, for creating and sustaining inspirational

tors—over 7 million last year—but also then funding, and then the library’s libraries. american libraries

103 Professional DEVELOPMENT | Books Librarian’s Library

Charleston on My Mind by Mary Ellen Quinn

don’t usually get to attend cutting-edge issues take so long to ways in which attitudes regarding the Charleston Confer- appear in book form. If you don’t race have changed? That’s what ence (in fact, I’ve only been want to wait until late 2010 to see Binnie Tate Wilkin sets out to ex- to one), so I look forward what happened in 2009, you can plore in African and African Ameri- Ito seeing the annual Charleston go to the Charleston Conference can Images in Newbery Award Conference Proceedings. The 2008 website, where many of the 2009 Winning Titles. In the medal’s early edition showed up on my desk this presentations are now available. days Africans and African Ameri- past November Indexed. 242p. $40 from Libraries Unlimited cans were represented mainly as The theme (around the (978-1-59158-933-4) cartoon characters when they were for the 2008 time that the represented at all. The 1923 win- Charleston 2009 confer- Eye on the Prize ner, The Voyages of Doctor Dolittle, ence was tak- What does the list of Newbery has proven to be one of the most Conference ing place). The Award winners tell us about the controversial choices because of its was “The Best of theme for 2008 Times … the Worst was “The Best of Times … of Times,” and the the Worst of New From ALA presenters covered Times,” and topics in budgeting, the presenters covered topics Moving Materials: Physical Delivery in Libraries, collaboration, in budgeting, edited by Valerie Horton and Bruce Smith, offers content development, collabora- insights on what is described as “the forgotten and format tion, content function”: getting materials from point A to point B. development, Chapters tackle such topics as delivery service or- and format, to name a few areas. ganization and management, outsourcing, materials Since I missed “8,000 Citations management systems, and relationships among participating libraries. A final section addresses home …Are You CRAZY?” “The Role of delivery and courier services. the Library in a Fully Googlized Indexed. 202p. PBK $70 (978-0-8389-1001-6) World,” “How Not to Read a Mil- lion Books,” and other intriguing- Moving Your Library: Getting the Collection from Here to There sounds sounding sessions, I’m glad to similar but deals with shifting a whole collec- now have written versions in my tion rather than just pieces of it. Author Steven hands. It’s ironic—and a reminder Carl Fortriede makes what many consider of how slowly a nightmare more manageable by breaking things still it down into steps, from measuring shelves, training workers, and assembling supplies to

january/february 2010 move in actually dealing with boxes, hand trucks, and | print world— special items such as unbound periodical files. that the pro- One caveat: An entire chapter is devoted to ceedings for microforms, but there’s very little on other a conference nonprint formats. that address- Indexed. 192p. PBK $70 (978-0-8389-0994-2)

american libraries es so many

104 (978-1-55570-684-5) Indexe. 300p. PBK$65fromNeal-Schuman sibilities.” solutions for theircomplexrespon- practical of search in sionals cifically for busylibraryprofes- first inanewseries“designed spe- the is book the Association, Library American the of Association Library Copublishedbythe Public hitters. heavy library public many so of vice from theexperienceandexpertad- benefit to able be to It’s good books. Notes; othersareexcerptedfrom magazineorTechPublic Libraries sections Six Hughes. Kathleen by ed Library DirectorsandManagers, edit- Public for Reader PLA together inThe More than30articlesaregathered Wisdom Library Public (978-0-8108-6959-2) Indexe. 242p. PBK$40fromScarecrowPress positive images,however. of selection best the for list Award KingBook Scott mends theCoretta over theyears.Theauthorrecom- Booklist’s Reference BooksBulletin. Mary Ellen QuinniseditorofALA

z honor books) books) honor the pecially choices (es- Newbery the in reflected portrayals, the have so progressed, has nation the As sitivity. racial insen- published in previously were articles the of Many and more. technology, cess, tions, ac- communica- advocacy, ics relatedto explore top- I idly thanwe’vebeenshownina longtime. deathly pallorofcivilization,but itshowsuswhatwe’velostmore viv- the escaping no is there that us remind to fantasy anti-utopian first credulity butwithexcitementandasenseofrevelation. Thisisn’t the thing wecallhumansexuality. too-cerebral that of bounds the beyond far ecstasy erotic an him with treetops. and rooftops of magic the all with soaring ape’s back, traordinary ape from thelab-coatedneedle-pokersandfleesLondononex- Madelene, thewifeofazoodirector, rescues aspecial saved. be can’t included, mans ing ustoconfront therealization thattheanimals,hu- quickly Høegmovesinaverydifferent direction, forc- story. love and myth, fable, fantasy, of mix audacious an (1996), Smilla, I’mespeciallyfondofTheWoman andtheApe directions. new altogether in fiction narrative of bounds the stretching for genius a with novelist cal every genre, butaboveallheisthatrare thing,agenuinelyphilosophi- shores. our stormed has son, crime writers,ledbyHenningMankellandStiegLars- of wave a as bit a faded has name his recently but thriller, literary bestselling a was (1993), Snow of Sense first booktoappearintheU.S.,Smilla’s relationships. individual beyond well extend novelist ish as awayofapproaching hisreal subject:thehumanheartinturmoil. Baldwin inAnotherCountry, heusesthedramaofforbiddenrelationships Schneider treats thisthememasterfully. Like James in the1960swasavailabilityofforbidden,and entrancing characters.Partofthelure ofSanFrancisco but alsothetortured, passionatelivesofagroup of not onlythecityatasignature momentinitshistory Secret Love(2001),andBeautifulInez(2005)—evokes from theearly1960sinto’70s—BlueBossa(1998), high onmycumulativebestlist. rank to continue books whose authors of couple a about words few a life. new them give to advisor readers’ books that may no longer be on book club club book on be longer no may that books ery librarianknows,ontheotherhand,thatstacksare fullofgold— books continuetopourforth,it’s easytofocusonlyonwhat’s new. Ev- umn. Sweet Thunder, forexample—havealready beencelebratedinthiscol- The FourCornersoftheSky, MarkFrost’s GameSix,andWilHaygood’s favorite titlesof2009—DaraHorn’s AllOtherDays, but time, t’sbest-books-of-the-year Remarkably, wemeeteachoutlandishturninthestorynotwith- Of theHøegnovelspublishedinU.Ssince Human heartsare alsointurmoiltheworkofDan- Bart Schneider’s trilogyofnovelssetinSanFrancisco S o that leaves me looking beyond the borders of 2009. 2009. of borders the beyond looking me leaves that o I Bill Ottistheeditorandpublisher ofALA’s Booklist. t starts out like a save-the-animals saga, but but saga, save-the-animals a like out starts t P eter eter ROUSING READS H øeg, but the effects of that turmoil turmoil that of effects the but øeg, Gold intheStacks S he also falls in love with the ape and shares shares and ape the with love in falls also he H øeg dabbles in almost almost in dabbles øeg A long the way, though, way, though, the long S I have a problem. problem. a have T candinavian candinavian his year, then, year, then, his A H -lists but that need only a only need that but -lists øeg’s E . M

T I . across the city’s the across . ’m going to say say to going ’m ichael ichael M any of my my of any A M s new new s alone’s

american libraries | january/february 2010 105 106 american libraries | january/february 2010

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107 american libraries | january/february 2010 PROFESSIONAL DEVELOPMENT | Classifieds Career Leads from

Your #1 source for job openings in Library and Information Science and Technology

Place a Job Ad Consultants or Classifieds personnel guidelines. ALA requires that Visit JobLIST.ala.org to establish an “Librarians’ Classifieds” and organizations recruiting through the institutional account in order to place Web- “ConsultantBase” are convenient and Association’s publications or placement only ads, print ads in American Libraries economical ad sections that put your products services comply with ALA antidiscrimina and C&RL News, or any combination. Print and services in front of more than 100,000 tion policies. Policy 54.3 states that the ads in American Libraries cost $7.50 per readers. See print ad rates above. No ALA Association “is committed to equality of line, $5.50 for ALA institutional members. institutional member discount. Discounts for opportunity for all library employees or Display ads range from $125 to $2,340. multiple insertions: 2–5 months, 5%; 6 applicants for employment, regardless of Print ads may be posted on JobLIST for months or more, 10%. ConsultantBase race, color, creed, sex, age, disabilities, 60 days for an additional $75, $65 for ALA appears in the January, April, June, and individual life-style or national origin.” By institutional members. Complete rate and October issues. advertising through ALA services, the orga size information at JobLIST.ala.org. nization agrees to comply with the policy. Advertising Policies Ads are edited only to conform to standard Print Deadline A salary range is requested for all job style. Acceptance of an advertisement does February 5 for the March issue, which mails recruitment ads per ALA guidelines. The not constitute endorsement. ALA reserves about March 1. Ads received after the 5th ALA Allied Professional Association the right to refuse advertising. will be published as space permits through endorses a minimum salary for professional about February 15. librarians of not less than $40,000 per year. Billing Job applicants are advised to explore Payment Terms: Visa, MasterCard, or Contact “faculty rank” and “status” carefully. ALA American Express. If pre-approved, net 30 E-mail [email protected] or call 800-545- opposes residency requirements and from invoice date. Invoice and tearsheet 2433, Katie Bane, ext. 5105. Career Leads, loyalty tests or oaths as conditions of mailed to the advertiser following American Libraries, 50 E. Huron St., Chicago, employment. Job titles should reflect publication. Cost of ad furnished upon IL 60611; fax 312-337-6787. responsibilities as defined in ALA request.

ASSISTANT PROFESSOR POSITION. Head of Cataloging, Tulane or its equivalent; minimum of 3 years The University of Tennessee School University. Howard-Tilton Memo- of experience in an academic library or of Information Sciences invites appli- rial Library seeks a knowledgeable and research library with 2 years of original cations for a nine-month, tenure-track team-oriented cataloging professional cataloging experience using an auto- faculty appointment at the rank of to join the Technical Services Division. mated cataloging system and OCLC’s Assistant Professor, effective, August The Division consists of five depart- WorldCat; demonstrated knowledge 1, 2010. Review of applications begins ments: Acquisitions, Cataloging, Data- a n d u n d e r s t a n d i n g o f A AC R 2 R e v., LC R I , February 1, 2010. For more informa- base Management, Electronic Resources LCCS, LCSH, and MARC21 formats for tion visit http://www.sis.utk.edu/ Management and Stacks Management. bibliographic, holdings, and authority node/11077 or contact Dr. Suzie Allard This position oversees all cataloging data; minimum 2 years of supervisory at [email protected]. The University of functions for an ARL-level library. This experience; excellent organizational, Tennessee is an EEO/AA/Title VI/Title position reports directly to the Direc- analytical, and communication skills; IX/Section 504/ADA/ADEA institution tor of Technical Services and oversees demonstrated time and project manage- january/february 2010 in the provision of its education and a department of 4 librarians and 7 FTE ment skills; demonstrated ability to ad-

| employment programs and services. All staff. Responsibilities include leadership just workflow for service needs; proven

qualified applicants will receive equal a n d m a n a g e m e n t o f c a t a l o g i n g i n a l l f o r- ability to solve problems; vision to see consideration for employment without m a t s a n d l a n g u a g e s . T h e H o w a r d -T i l t o n the library as a whole and recommend regard to race, color, national origin, Memorial Library is a rapidly changing solutions; reading knowledge of at least religion, sex, pregnancy, marital status, environment, and its Head of Cataloging one modern European language; strong sexual orientation, gender identity, age, is expected to develop expertise with commitment to continued personal and physical or mental disability, or covered emerging technologies and lead and/or professional development. PREFERRED: veteran status. participate in innovative library projects. Experience with cataloging digital american libraries REQUIREMENTS: ALA-accredited MLS resources; experience with outsourc-

108 ing cataloging; working knowledge of metadata standards; familiarity with Ex Libris Voyager. ENVIRONMENT: Tulane University is located in picturesque uptown New Orleans and borders the St. Charles Avenue streetcar line and Audubon Park. Howard-Tilton Memorial Library is the university’s main library, an ARL research collection supporting programs in the humanities, social sciences, Dean of University Libraries and the sciences. Recently, the library Kent State University invites applications and nominations for the has reorganized, refocused its collections, and is developing an architectural position of Dean of University Libraries with the expectation of a July plan for expansion. The library seeks to 2010 appointment. We are looking for a highly-motivated and visionary build its professional staff by recruiting leader who is committed to furthering the excellence agenda of the talented, energetic librarians interested University and the University Libraries. The successful candidate will in shaping the future of Tulane and New be capable of articulating a clear and compelling vision of the enduring Orleans. The Carnegie Foundation for the Advancement of Teaching ranks strength of library traditions and the evolving role of the academic Tulane University in the top 2 percent library. of universities nationwide as a university with very high research activity. COM- The Libraries are a member of the Association of Research Libraries PENSATION: Salary is commensurate and a founding member of OCLC and OhioLINK. with qualifications and experience. Librarians are academic appointees. To learn more about this opportunity, see: Librarians do not have tenure or faculty www.library.kent.edu/deansearch rank, but in other respects receive the benefits of faculty members. Review Please send all application materials to: Phyllis Vair, Search of applications will begin immediately Coordinator, Kent State University, Office of the Provost, and continue until the position is filled. P.O. Box 5190, Kent, OH 44242. E-mail: [email protected]. To apply, qualified candidates submit a letter of application, résumé, and Equal Opportunity/Affirmative Action Employer names of 3 professional references via email to Andrea Bacino (abacino@ tulane.edu) or mail to: Howard-Tilton M e m o r i a l L i b r a r y, At t n . : A n d r e a B a c i - no, Tulane University, 7001 Freret St.,

Chief Executive Officer – Tulsa (OK) City-County Library

Grow with Us – In the No. 1 Place to live in the U.S. – Tulsa! The Tulsa City-County Library Commis- sion seeks a new Chief Executive Officer to lead efforts to build on its solid foundation of being a top library program. Work with the Library Commission to determine the strategic direction and policies for the library; develop and maintain a communications strategy locally and nationally; serve as chief library spokesperson with the media and public; develop and implement plans for new library facilities, services, and programs; advise Tulsa Library Trust Board and Friends of the Tulsa City-County Libraries; raise funds, develop and maintain donor relations to enrich library services. The challenges are exciting and the opportunities are endless! See http://www.gossagesager.com/tulsaJD.doc for the complete job description. The Tulsa City-County Library System is an independent library district with a permanent tax rate exclusively dedicated to public library services. Governed by an 11-member, appointed Board of Commissioners, the system is a dynamic library system serving the 585,068 residents of Tulsa County in the middle of “Green Country” in Northeastern Oklahoma. Library staff (269.5 FTEs) utilize a budget of $25.8 million to operate 25 locations and an active bookmobile serving an increasingly diverse area—recently named a Five-Star Library by Library Journal, the system celebrated a record 5.2 million circulation, as well as increases in foot-traffic. TCCL also boasts a well-supported Tulsa Library Trust and active Friends groups. Tulsa boasts a widely diversified business base and is one of “America’s Most Livable Communities” and recently ranked (by Relocate America) as the “No.1 Place to Live.” Known as the mecca for arts in Oklahoma, art deco masterpieces abound in many of its downtown buildings. Tulsa’s rich cultural legacy—ballet, opera, symphony, museums—and its outstanding higher education facilities and recreational amenities help it earn these accolades and greatly enhance the area’s quality of life. Additional information on the Tulsa City-County Library System and the community can be found at: www.gossagesager.com/Tulsalinks.htm Minimum requirements: an MLS from an ALA-accredited program; ten years of progressively responsible public library experience with a minimum of five years of executive level administrative experience in a multi-branch urban or suburban system. Advanced management training

(MPA, MBA or similar degree), proven experience reporting to a policy-making board, and success in collaborating with county or municipal of- january/february 2010

ficials are highly desirable. Essential skills include: excellent internal and external communication skills that inspire and motivate; the ability to de- |

velop and implement a shared vision of innovative library service for the System; skill in building and maintaining effective relationships with the Library Commission, staff and with community leaders; experience in strategic planning, facilities and space planning, fiscal management, library technology, fund development, and working with library trusts and foundations. Compensation: The hiring salary range is $130,000-150,000 with a competitive benefits package. For further information: Contact Dan Bradbury, [email protected] or at 816-531-2468. To apply, please send a cover letter and current resume as Word attachments via email. This position will close February 14, 2010. american libraries

109 PROFESSIONAL DEVELOPMENT | Classifieds

to Karolyn Prince-Mercer, Senior Vice as a director, assistant director or head President, The Mercer Group, Inc., of a large department • Excellent writ- SyStemS Librarian 5579B Chamblee Dunwoody Road, ten and verbal communication skills • The George Washington University #511, Atlanta, GA 30338. Voice: 770- Demonstrable commitment to a high Law School, Jacob Burns Law Library 551-0403; Fax: 770-399-9749. E-Mail: level of patron service • Ability to recruit, mentor and maintain talented staff • seeks a systems librarian. Review of kprince-mercer@mercergroupinc. com; Website: www.mercergroupinc. Ability to maintain a positive working applications will begin February 1, com. Charleston County is an Equal Op- relationship with the Library Board and 2010, and continue until the position portunity Employer. Charleston County School District • Strong knowledge of is filled. Additional information and de- does not discriminate on the basis of technology germane to public libraries. tails on the application procedure are race, color, religion, creed, sex, age, Any experience with managing union available on the Law Library’s website, marital status, national origin, political staff and grant writing would be a ben- http://www.law.gwu.edu/Library/Pages/ ideas or disability in employment of the efit. Starting salary of $55,000, which is EmploymentOpp.aspx. The George provision of services. negotiable depending on experience and qualifications. Also included is a Washington University is an equal op- University Archivist, The Uni- comprehensive benefits and retirement portunity / affirmative action employer. versity of Dayton Libraries seek package. Expected starting date is June an innovative, collaborative, and 21, 2010. Equal Opportunity Employer. service-oriented professional to serve To apply, please submit the following New Orleans, LA 70118-5682. Tulane as University Archivist. The University before February 15, 2010: Letter of University is an ADA/AA/EO employer. Archivist oversees the acquisition, pro- application; Detailed resume; One Women, minorities, and veterans are cessing, use, security, and preservation page statement detailing your man- encouraged to apply. of physical and digital materials for the agement style and community rela- University Archives and Special Collec- tions philosophy; Three professional Executive Director , Charles- tions. The Archivist takes a leadership r e f e r e n c e s . P l e a s e s e n d t o : A n i t a H u f f - ton Count y Public Library role in developing and preserving man, Board President Monroe Public Under the direct supervision of the digital collections and in developing Library, 925 16th Avenue, Monroe, Library Board of Trustees, the Executive an institutional repository. This is a full- WI 53566. Or email to: anita.huff- Director plans and directs all phases time faculty position (non-tenure track); [email protected]. Additional of library operations for Charleston minimum salary: $45,000. For full job library information can be found at County. There are sixteen (16) locations announcement see: http://library. http://www.scls.lib.wi.us/monroe/ to serve Charleston County along with a udayton.edu/employment/. Apply or monroepubliclibrary.org. Bookmobile and a Books by Mail Service. online at http://jobs.udayton.edu/ The CCPL has a $14.5 million budget. applicants/Central?quickFind=50799 INTEGRATED SYSTEMS LIBRARIAN, The Charleston County Public Library by January 20, 2010. South Dakota State University. Hilton (CCPL) Board of Trustees is seeking M. Briggs Library in Brookings, SD, is an Executive Director to bring a high Public Library Director, Mon- seeking an Integrated Systems Librar- degree of originality and excellent roe Public Library, Monroe, WI. ian to provide technology support and cognitive skills to the maintenance of The Monroe Public Library seeks an development assistance, primarily to superior service programs as well as to outgoing and dynamic director to lead the library’s Technical Services Division the development of new programs and and manage library operations due to an comprised of serials, cataloging, acqui- services, policies and procedures and to u p c o m i n g J u n e 2 010 r e t i r e m e n t . T h e a p - sitions, and computer support services. the development and application of new plicant must be able to enthusiastically This is a 12-month position with faculty information technologies and services. promote the library’s mission, excel at rank. Minimum qualifications include: The successful individual will possess as building partnerships with all stakehold- ALA-accredited master’s degree in a minimum a Master of Library Science ers, and effectively implement and ap- library science; second master’s degree; degree from an American Library Asso- ply contemporary library technologies. experience in an academic or research ciation accredited university in Library As the county seat of Green County, library; knowledge of and experience and Information Science. The successful Monroe is located approximately 45 with Ex Libris ALEPH system, MetaLib, individual will also possess a minimum of miles south of Madison, WI and 45 and SFX; effective interpersonal and ten (10) or more years of progressively miles northwest of Rockford, IL. With communication skills; ability to work responsible professional administrative a population of over 10,000, Monroe both independently and collaboratively; experience and ten (10) years experience is home to a diversified economic base employment experience in integrated in a multi-branch operation serving an with exceptional medical facilities, sup- library systems; graduate coursework urban environment. It is preferred that ports education with a strong school and/or employment experience in one the successful individual also have five (5) district and technical college campus, or more of the following: digitization, y e a r s a s a L i b r a r y D i r e c t o r i n a l i b r a r y s y s - and provides many recreational and federated searching, serials control, tem similar or comparable to the CCPL. community opportunities while retaining cataloging, metadata, acquisitions, The Executive Director reports directly the advantages of small town living. Di- collection development, network- to the CCPL Board of Trustees, while rector responsibilities include: • General ing, server applications. Application maintaining a close relationship with the operation of the library • Management Deadline: February 15, 2010. For Charleston County Administrator. The of a staff of 12 professionals and support more information, contact Vickie Mix, salary range for the Executive Director staff along with approximately 5 pages Search Chair, at (605) 688-5958 or at position for the Charleston County Pub- • Preparation and management of the [email protected]. To apply, lic Library is $101,275 to $124,571 annu- annual budget (2009 was just under $1 visit https://YourFuture.sdbor.edu, ally, depending on the experience and million) • Leadership in responding to the search for the position, and follow january/february 2010 qualifications of the selected individual. needs of the community and strategic the electronic application process.

| In addition, the County provides an planning • Maintaining effective com- For questions on the electronic employ-

excellent fringe benefit package. For ad- munications with various constituencies ment process, contact SDSU Human ditional information on this exceptional while representing the interests of the Resources at (605) 688-4128. SDSU is opportunity, please contact Karolyn library before government and com- an AA/EEO employer. Prince-Mercer, Senior Vice President, munity groups. Requirements: • Master The Mercer Group, Inc. at 770-551-0403; Degree from an ALA accredited library The University of Memphis, Uni- [email protected]. program • Four plus years of progres- versity Libraries seeks applicants for: Resumes should be sent immediately sively responsible public library service 1). Collection Development Librarian; american libraries

110 Work comfortably within an intellectually interdisciplinary environment within the College, University and broader community. The ideal Associate Professor candidate will demonstrate significant experience and established records in each of these areas and will assume a leadership role within the College of Information Studies and the College of Education. These nine-month appoint- ments, with opportunities for grant- funded summer research and/or summer teaching, are expected to be filled no later than August 2010. For additional information, please see the Colleges’ web sites at http://ischool.umd.edu and http://www.education.umd.edu. Quali- fications. Ph.D. or equivalent degree in the learning sciences, information studies, library science, education, or 2). Interlibrary Loan Librarian; and 3). • Possess significant experience in, or related field.A pplication Submission. Learning Commons Coordinator. These demonstrate potential for, teaching For best consideration, submit ap- are 12-month tenure track faculty posi- and research in the science, technology, plications prior to February 1, 2010. tions. For full vacancy announcements go engineering and mathematics (STEM)- Send application materials, including a to http://www.memphis.edu/libraries, related content areas; • Possess, or C V ; a l e t t e r o f i n t e r e s t c l e a r l y d e s c r i b - or visit https://workforum.memphis. demonstrate potential for developing, ing your primary area(s) of expertise edu to apply. Review of applications a substantial record of publications in and the specific contributions that begins February 5, 2010. The University highly regarded books and journals you would make to the Colleges; of Memphis is an EEO/Affirmative Action across the interdisciplinary domains of and a separate statement outlining employer. learning sciences, education and infor- your research and teaching interests mation science, as well as a history of, by email to ischoolcoesearch@umd. COLLEGE OF INFORMATION STUDIES or the potential to secure, extramural edu. Applications also may be mailed AND COLLEGE OF EDUCATION UNI- funding in these areas; • Exhibit evi- to iSchool/CoE Search, College of VERSITY OF MARYLAND COLLEGE dence of, or demonstrate potential for, Information Studies, 4105 Hornbake PARK Assistant AND/OR Associate research and teaching that addresses Building, South Wing, College Park, Professor FOR Learning Sciences AND diversity issues related to information MD 20742-4345. T h e U n i v e r s i t y o f M a r y - Technology The College of Information and education, such as the development land is an equal opportunity, affirmative Studies (Maryland’s iSchool) and the of curricula supporting diverse student action employer. Minorities and women College of Education (COE) invite highly and information user populations; • are encouraged to apply. qualified individuals to apply for newly established, jointly appointed junior and senior level tenured faculty positions in t h e i n t e r d i s c i p l i n a r y fi e l d o f l e a r n i n g sci - LIBRARIANS’ CLASSIFIEDS ences. The senior level position will hold a primary appointment in the College of Information Studies; the junior level position will hold a primary appointment in the College of Education. Successful candidates will work across the complementary fields of information science and education to advance research on learning in socio-cultural contexts with the coordinated goals of designing and integrating learning environments and technologies. We seek individuals who have established, or show potential to develop, dynamic sponsored research programs that emphasize the study and design of emerging technologies, new theories of learning, and innovative practices in teaching. Ideal candidates w ill : • D evelo p joint re s ea rc h a nd teac h - ing initiatives between the two colleges; • Conduct cutting edge, high-impact sponsored research that shapes the Want To Buy Tescolibraryshelving.com. interface between the information and CHEMICAL OR BIOLOGICAL AB- january/february 2010

education fields; • Possess established portfolio of, or demonstrate potential STRACTS AND OTHER SCIENCE WANTED | for, exemplary and innovative teaching JOURNALS. Contact: [email protected]; in the interdisciplinary field of learning 713-799-2999; fax 713-779-2992. JOURNALS AND BOOK COLLECTIONS sciences, such as technology-mediated WANTED. Ten years of service, work education and communication, socio- LIBRARY SHELVING AND FURNI- worldwide. Managed numerous projects cognitive and socio-cultural theories TURE FOR SALE. Esteyshelving. of 100,000+ vols. JournalSets@Gmail. of learning, and instructional design; net, Esteylibraryshelving.com and com; 800-390-1027; 215-701-1853 (Fax). american libraries

111 COMMENTARY | Will’s World That’s News to Me

Sometimes, freedom of speech can go too far by Will Manley

aybe I should quit created by the growing number of per editors have abandoned the writing this column green industries that manufacture credibility of their “letters to the edi- and start a blog. solar panels, windmills, and flores- tor” section. In a bygone era of ac- How about “Crazy cent light bulbs? Or that the reces- countability, newspapers would not MMelvil” as a nom de plume? sion is an invention of Wall Street publish a letter without identifying Think of the advantages I’d gain bankers to get free government the writer. But today, readers are from an intellectual freedom stand- handouts and mega-bonuses? Or permitted to post anonymous re- point. I wouldn’t have to adhere to that Fox News is at the center of Ru- sponses to each and every article. The standards of accuracy, etiquette, or pert Murdoch’s right-wing conspir- results are quite ugly: Commenters even self-respect. I wouldn’t have to acy to take over the world? seem to compete over who can hurl hold anything back, and would be I could set the crudest, free to proclaim all my deepest, the record Maybe I should start cruelest, and darkest, meanest thoughts. straight about a blog. I wouldn’t coarsest tirade. I could accuse President Obama all that U.S. There is a of being all sorts of things—a closet history text- have to adhere to precedent for Islamic terrorist, a forger of birth book propa- standards. this kind of be- certificates, a Marxist bent on engi- ganda. People havior: the ugly neering a communistic takeover of need the facts: Johnson killed JFK, climate of hatred the Ku Klux Klan the United States, or an advocate of Roosevelt told the Japanese to bomb left like a disgraceful bloody stain on euthanasia who wants to create a Pearl Harbor, and the English royal the tapestry of our history. Why did governmental death panel to decide family made its fortune by running they hide their faces from the which senior citizens should be an international drug cartel. world? Deep down inside, they were eliminated to balance the Social Se- Had enough? I certainly have. I’ve ashamed of what they were doing. curity trust fund. been spending way too much time Pure and simple, they were cowards. That’s just for starters. How about scanning the darkest recesses of the Online commenters also hide their revealing global warming as a hoax internet. I need to get back to reality. identities. They create silly monikers I’ll read newspa- like “nihilist in plaid pants,” “worm- pers. They are all over wart,” “windy phil,” and “beetleman” the net. You can ac- because they too are ashamed of the cess almost any ugliness of their words. The informa- town’s newspaper in tion superhighway has morphed into an instant. That’s an information superfund site. good, since newspa- That’s why librarians—trained by per articles all carry graduate library schools in ethical the bylines of profes- principles and standards of quality— sional journalists, are needed as never before to help an january/february 2010 most of whom work increasingly clueless public separate

| for editors and pub- fact from fiction and information

lishers who are com- from invective. z mited to accurate, objective reporting. WILL MANLEY has furnished provocative Or are they? Un- commentary on librarianship for over 30 years “OK, what’ll it be? A report from The New England Journal and nine books on the lighter side of library of Medicine or a page from the blog of Open Sore Sid?” american libraries fortunately, newspa- science. Write him at [email protected].

112 Twenty years ago, this breed didn’t exist. Now it’s 636.728.

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