Florida's Theme Parks Begin Reopening with COVID-19 Precautions AT: David Fake Special to Amusement Today

NEAAPA’s Alan E. Ramsay Safety Award presented to Amusement Today — page 6 INSIDE:

North American parks resume operations TM & ©2020 Amusement Today, Inc. PAGES 8, 14-16, and 31 July 2020 | Vol. 24 • Issue 4 Digital Edition Florida's theme parks begin reopening with COVID-19 precautions AT: David Fake Special to Amusement Today

ORLANDO — After unprecedented closures in mid-March due to COVID-19, all but one of the Florida theme park resorts have reopened their parks. As expected, along with the reopenings came many health and safety changes. For the parks, it will be far from business as usual for the foreseeable future due to the necessary reduced capacities and new or enhanced health and safety measures. Because of the global visibility of the Florida parks, all industry eyes have been on these parks to see what their reopening plans include, with major focus on what health and safety measures have been made, how they are being administered and how they are being enforced. Above left, socially distancing reduced ride capacity and safety mask requirements are the new normal at most of Florida’s theme The path to reopening parks for the foreseeable future, as seen on Hagrid’s Magical Creatures Motorbike Adventure at Universal Orlando Resort. Upper began immediately after the right, a team member at SeaWorld Orlando welcomes guests back to the park, which reopened on June 11. Bottom right, Legoland parks made the difficult but nec- Florida uses a Lego brick theme for their ground placards that serve as social distancing guides. AT/DAVID FAKE essary decision to close indefinitely in March. Soon after clos- of Amusement Park and SeaWorld Orlando, Aquatica theme parks. party will be asked to wait in a ing, the parks, eager to bring Attractions (IAAPA), which Orlando, and Discovery Cove, When it comes to the spe- temperature-controlled environ- back employees and guests, created a guide map to reopen- as well as the company’s two cifics of the parks’ new and ment for several minutes after met with local and state leaders, ing for its members. IAAPA also Tampa parks, Busch Gardens enhanced health and safety which their temperate will be who were also keen to have the happens to be headquartered Tampa Bay and Adventure measures, there are many. So taken a second time. If the guest parks open, hoping to bolster in Orlando. The plans that the Island. In the Theme Park many, in fact, all of them could again registers an elevated tem- the struggling economy. After parks brought back for review Capital of the World, it is only the not possibly be addressed here. perature, they and their entire all, it is no secret that the theme and approval were individually original theme park giant, Walt However, on AT’s visit to the party will not be granted entrance parks are major employers, and presented. Ultimately, every Disney World Resort, whose parks, observations and compar- and will be asked to return at Florida’s main industry is tour- proposal was green-lit, and the six parks remain shuttered, but isons were made that seemed the another time to enjoy the park. ism that is driven by these very parks began announcing their are currently scheduled to begin most important to share. Additionally, all parks are parks. Florida’s local and state reopening dates and plans. reopening on July 11. Immediately recognizable smattered with new signage governments deferred back Then, after almost three months While Legoland Florida, was that the parks shared many informing guests of new operat- to the parks and tasked them of closures, the parks began to Universal Orlando Resort and aspects of their reopening plans. ing procedures, health and safe- with researching and designing reopen, one by one. SeaWorld Entertainment parks The most obvious of these is ty requirements and reminders their own reopening plans to Legoland Florida Resort in have led the way for major theme the requirement to make online of best practices for washing then be presented for approval. Winter Haven opened on June park reopenings in the U.S., it is reservations before visiting the hands and socially distancing. To develop these plans, all of 1. Universal Orlando Resort’s important to note that they were parks, and upon arrival, the new Also common are the social dis- the major parks have said they three gates, Universal Studios not the first parks to reopen in no-contact, instant temperature tancing markers on the ground heavily consulted with health Florida, Islands of Adventure, Florida. Orlando’s smaller parks screenings for all guests prior to wherever there is potential for and safety leaders locally and and Volcano Bay opened to the Fun Spot America, Gatorland, park entry. Even before guests lines or groupings of guests. The internationally, and took into public on June 5 after several days and ICON Park’s Orlando go through the required secu- markers appear at all tempera- strong consideration the guide- of soft opening exclusively for Starflyer, Madame Tussauds, rity screening and bag check, ture screenings, security screen- lines of the Centers for Disease team members, then passhold- and Sea Life Orlando Aquarium team members take each guests’ ing, restrooms, retail shops and Control (CDC), World Health ers. SeaWorld Entertainment attractions all opened over two temperature. If a guest registers carts, food and beverage queues, Organization (WHO) and the followed suit on June 11 by days, May 22 and 23, more than a an elevated body temperature International Association opening its three Orlando parks, week before the first of the major (≥100.4°), the guest and their 4See FLORIDA, page 6

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CONFERENCE: Nov. 16–19 TRADE SHOW: Nov. 17–20 | 2020 ORLANDO, FL, U.S. IAAPA.org/IAAPAExpo @IAAPAHQ | #IAAPAExpo 4 AMUSEMENT TODAY July 2020 AMUSEMENT VIEWS

AT NOTEBOOK: Gary Slade, [email protected] FLINT’S VIEW: Bubba Flint Industry needs bigger voice

With the exception of just a few states, U.S. amusement parks, water parks, FECs and LBEs are in their ramp-up to opening mode or have already opened. We give thanks for their reopening. There is no question each park will Slade have to find its own unique way to keep the guests entertained based on local expectations, knowing some parts of their guidances may differ from other areas of the country, all while delivering a fun-filled day in a safe, clean way. An early observation that AT has been made aware of by park owners is that — in some facility settings — guests do not want to wear cloth masks while riding rides or just walking on the hot walkways. On a positive note, however, guests are using a lot of hand sanitizer and are using it often — so stock up! As parks and fairs awaited reopening news from each state's governor, several things came into view that our industry must address should another crisis hit: INDUSTRY VOICE: John Hallenbeck, Executive Director and Vice President, IAAPA North America •In many states, parks and carnival owners reported to us that they felt their state elected officials had no idea how Emerging together the park business model worked and, most importantly, had The impacts of the COVID-19 team members. Everyone must take no clue as to their limited operational calendar and reliance pandemic have brought extraordinary an active role in following enhanced on time needed to ramp up their operations. challenges, stress and uncertainty for safety procedures. Guests should be •Also clear was that as various groups and all of us around the world. As a global encouraged to visit the park’s website community, owners and operators in to understand new guidelines. Prior to associations established committees to write reopening the attractions industry have been visiting, guests should consider their guidances, most were written with the large parks in taking important steps to ensure the Hallenbeck own personal health and limitations and mind. These guides provided limited support for the continued health and safety of guests be prepared to follow the park’s proce- small family-owned parks or FECs, with no scaled-down and staff remain the number-one priority, as dures and policies upon arrival. And operators guidelines offered. important new protocols and procedures are must continue to communicate openly and While watching the national news during the added to their facilities. honestly with our employees, our partners, pandemic, the stories focused on home package delivery We are halfway through 2020 and are see- and our guests. services, restaurants, cruises, casinos and vacation resorts ing more facilities continue to reopen in their COVID-19 has impacted the entire world almost daily. When our industry would be mentioned, it communities — where guests are once again and has challenged our everyday way of life, would only be a 30-second snippet about the big parks enjoying their favorite attractions. To ensure but it’s also made us stronger. I’m incredibly safe reopenings, attractions are following rec- proud of my team in North America and our traded on Wall Street. The rest of the amusement industry ommended guidance from IAAPA and other IAAPA colleagues around the world as they was forgotten, as was the enormous strain the pandemic industry associations, public health authorities provide support to this dynamic and resilient has placed on the uniquely skilled industry suppliers. and local governments. industry. With each reopening we see, our It's time our industry planned for a bigger national And while parks are reopening, and we industry continues to reemerge, and families voice, so the next time we find ourselves in a crisis, all of are seeing guests return to their favorite park, are turning to us to provide the same fun, safe our voices will be heard and not pushed down the return zoo or attraction, it is important to remember and memorable experiences we always have. call list. we all have a partnership with our guests and We truly are all in this together. Opinions expressed on this page are those of the columinst(s) and do not necessarily reflect those of the publisher.

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Amusement Today is an independent, privately- Founder & Publisher Editorial Editor & Production Manager owned trade newspaper published 14 times Gary Slade • (817) 460-7220 Tim Baldwin • (972) 697-9745 John Robinson • (513) 256-1441 per year by Amusement Today Inc., P.O. Box [email protected] [email protected] [email protected] 5427, Arlington, Texas 76005. Print issues are $50 per year and are mailed Presort Standard Postage (permit No. 2069) Pre-Paid Fort Worth, Accounting & Classified Dean Lamanna • (817) 460-7220 Monthly Contributors Texas. The entire contents of this newspaper, Sammy Piccola • (817) 460-7220 [email protected] David Fake, Bubba Flint, and its related websites, are Copyrighted and [email protected] Lottie Minick, Richard Munch, Trademarked 2020 by Amusement Today Inc., Jeffrey Seifert • (817) 460-7220 Janice Witherow all rights reserved. Assistant Office Manager, Circulation [email protected] Association Memberships Address: P.O. Box 5427, Arlington, Texas Savannah Breen • (817) 460-7220 B. Derek Shaw • (717) 843-3050 ACE, AIMS International, ASTM, IAAPA, IISF, 76005-5427, USA [email protected] [email protected] IRT/iROC, NAARSO, NEAAPA, NJAA, OABA, Deliveries: 2004 E. Randol Mill Road #502, PAPA, PACE, SLA, TTIA, WWA Arlington, Texas 76011, USA Advertising Pam Sherborne • (615) 308-3310 Phone: (817) 460-7220 Sue Nichols • (615) 477-5432 Industry Affiliated Charities Fax: (817) 265-NEWS (6397) [email protected] [email protected] Give Kids the World Village, Morgan's Wonderland, Websites: www.AmusementToday.com, National Roller Coaster Museum & Archives www.GoldenTicketAwards.com July 2020 AMUSEMENT TODAY 5

THE INDUSTRY SEEN MINUTE Teddys on the tracks DRILL 2 AT: Janice Witherow Clint Novak, Fun Land of Fredericksburg A roller coaster enthusiast at heart, Clint Novak has found himself in his dream job in the amusement industry as general manager of Fun Land of Fredericksburg, a popular FEC in the Virginia/Maryland/D.C. area. With go-karts, laser tag, miniature golf, batting cages and arcades, this family attraction spe- cializes in birthday parties and group events and prides itself on a focus for guest service. Clint has a passion for visiting other amusement facilities and interacting with the industry. His sense of humor, work ethic and enthusiasm keep him right on track!

Title: General Manager.

Number of years in the industry: I have been going to IAAPA as a part of the SAN DIEGO — Belmont Park's Giant Dipper roller coaster media since 2005. I worked a summer at was closed to the public in mid-March when stay-at- Valleyfair! in 1999, but did not start working home orders were announced because of the COVID-19 With a passion for amusement facilities, full-time in the industry until 2014. pandemic. The 95-year-old ride must be operated multiple Clint Novak is enjoying his dream job times a day to keep its machinery from tightening up. The Best thing about the industry: as the general manager of Fun Land of park loaded a dozen or so giant stuffed animals into the I love the people who make up the fans and Fredericksburg. He's maintained his sense coaster’s 24 seats in May, and the plush creatures have industry professionals. I feel like everyone is of humor throughout the recent COVID- since been riding the rails to give passersby something to so passionate about what we do and loves to related industry shutdown. share stories with each other. COURTESY FUN LAND OF FREDERICKSBURG smile about. COURTESY BELMONT PARK

Favorite amusement ride: The person I would most like to take a road Fury 325 at Carowinds. trip with is … Taylor Bybee from Coaster Studios, Pete Owens from Dollywood, and If I wasn’t working in the amusement indus- Adam House. Reflections try, I would be … I was a radio DJ prior to the amusement indus- You are at the movies … what is your choice ON FUN try so I’m sure I would still be doing something of snack? AT: Lottie Minick like that. Large popcorn, Mountain Dew and Raisinets! An iconic cowboy endures The thing I like most about amusement/ My all-time favorite Michael Jackson song David Russ, who has overseen games operations at the State water park season is … is … “Billy Jean.” Fair of Texas in Dallas since 2008, loves golf. In 2012, he and the The midway. I love being on the midway with fair’s games warehouse manager, Richard Mankel, were invited to the guests and talking with them. I also like It’s Friday night at 7 p.m. Where can we play in a pro-am golf tournament taking place at a nearby course going to other midways as a guest. typically find you? just a couple days after the fair’s conclusion. David’s boss, Rusty If I am not at Fun Land working, I am at Kings Fitzgerald, senior vice president of midway operations, said they One word that described my hair during Dominion or another amusement park. could participate only if David and his crew wrapped everything shutdown would be … Poofy! beforehand — including the huge task of dismantling the fair’s My favorite summertime drink is … nearly four-story-tall cowboy statue, Big Tex. I found myself watching this TV show most Something frozen and fruity! The then-60-year-old, steel-framed figure, sporting outsize often during quarantine …The Goldbergs. Western wear and containing a hydraulic system for movement, The first thing I do when I get home from would see them to the tee-off in dramatic fashion. While under “shelter in place,” I found out work is … Say hello to my two cats Twisted The Friday before the fair closed, a coworker radioed David in this about myself … “Timbers” and Phoenix, then enjoy some TV panic: “Big Tex is on fire!” At the scene, David found Rusty direct- I never stopped working. time with my wife. Unless Kings Dominion is ing firefighters while thousands of fairgoers watched the statue open, then we go straight there! burn. Once the electrical panel-sourced fire was extinguished, If we have to go under another shutdown David secured Big Tex’s detached belt buckle in his golf cart and ever again, I will … Keep on working! Favorite place to hang out on a rainy day: examined the figure’s scorched steelwork. He watched along with My house … watching TV or playing games. others sadly as the frame was transported to a storage barn. One month ago today, I was … probably David then walked over to Rusty, who was a man of few words, working (there’s a theme here). Something I own that would surprise my and said, “I guess we get to play in the golf tournament now.” friends is … A Tesla. Rusty laughed, breaking the tension of that horrific and historical Favorite breakfast food: day for the fair. Cracker Barrel pancakes. The last thing I bought that I now regret A new version of Big Tex debuted in 2013. And David and would have to be … Richard developed a deeper respect for the icon that superseded When I need advice, I turn to … Again, a Tesla… I accepted it on March 13 and their love of the links. Professionally, we have a circle of FEC owners on March 15, the world shut down. and GMs that share info. We talk at least once Lottie Minick is a 46-year attractions industry veteran and a week as a group, but will often call each other Ultimate fried food: Deep-fried Oreos! co-owner of Dallas-based Minick Associates, a design firm through the week for advice. I try to borrow as founded by her late husband, Bob. Her monthly column fea- many ideas as I can from Jeff at Go Karts Plus The one thing I am most looking forward to tures behind-the-scenes anecdotes of her own and from those … and Erik at Adventure Park takes all my best this summer is … Being able to travel and visit who have worked in the business. Got a fun industry story? ideas and makes then better at his park. industry friends at their parks. Email [email protected]. 6 AMUSEMENT TODAY July 2020 Amusement Today, industry leaders honored with NEAAPA awards SACO, Maine — The New England Association the organization, were scheduled to be presented of Amusement Parks and Attractions (NEAAPA) at NEAAPA’s annual meeting slated for last March. has announced its 2020 Annual Meeting Awards. Due to the COVID-19 health crisis, the gala event had to be been postponed with a new tentative date Alan E. Ramsay Safety Award of Oct. 19-21 in Nashua, N.H. Recipients will receive Recipient — Gary Slade, publisher, Amusement their awards at the October meeting. Today, Arlington, Texas. The Ramsay award is presented to an individual who has dem- NEAAPA Hall of Fame onstrated “an unparalleled commit- NEAAPA also previously announced two ment to safety in the amusement inductees into its Hall of Fame. Industry icons parks and attractions industry.” James Patten III and the late Haig Gulezian will be “We’re certainly pleased award,” she said of the honor. “I am fortunate to inducted into the prestigious hall in October. to receive this accolade from have an amazing and talented team at Premier The gala event will take NEAAPA,” Slade said. “Our team Rides, and they certainly deserve much of the credit place during NEAAPA’s 107th has been dedicated to presenting Slade for the success of the Tigris marketing campaign.” Anniversary Education Conference timely information related to safety throughout the She continued, saying “For all of us, it was an & Annual Meeting at the Radisson industry for years. Amusement Today devotes numer- honor to work with SeaWorld Parks & Entertainment Nashua Hotel. ous pages in each edition to the latest safety news and Busch Gardens Tampa Bay to promote Tigris. Patten, a past secretary, as well as a listing of upcoming safety seminars. We From the ‘sweet reveal’ press event in our booth vice president and president of greatly appreciate being recognized for the work we during IAAPA Expo, to social media construction NEAAPA, served as general man- Patten have done to promote the most important aspect of updates and opening announcements, to the concen- ager at the former Shaheen’s Fun the amusement industry.” trated push to vote for Tigris in the USA Today poll, Park, also referred to as Fun-O- the synergy between our teams allowed us to not Rama, in Salisbury Beach, Mass., Paragon Award only #TakeOnTigris but to promote it to become the while Gulezian was known as an Recipient — Sara Seay, director of sales and mar- #1 coaster on USA Today’s 10 Best Amusement Park entrepreneur in the amusement keting, Premier Rides, Inc., Baltimore Attractions list!” industry and had other business Md. The Paragon Award is presented ventures. to an attractions member that has cre- Pinnacle Award The complete Hall of Fame Gulezian ated outreach or advertising pieces Recipient — Angela Antonioli, Lake Compounce article may be seen at neaapa.com/new-england- that demonstrate “unequalled excel- Theme Park, Bristol, Conn. news-archive. The online archive is presented by lence in graphic promotion.” The Pinnacle Award is presented to an employee Amusement Today. “I am both humbled and or team that has demonstrated “peak perfection in Nominations for the 2021 NEAAPA Hall of Fame honored that the New England Seay customer service.” A cash award of $500 accompa- and Annual Meeting Awards will be accepted soon Association of Amusement Parks and Attractions nies the honor. at neaapa.com. selected me to receive the prestigious Paragon The awards, officially announced recently by —Ron Gustafson

FLORIDA every restroom that remind and to their parks, and they want the the parks with our enhanced resorts and their parks, almost Continued from page 1 encourage guests that routine public to know that they have safety measures. While this has every team member encountered and proper hand washing is been working feverishly to make been an unprecedented time for at each park greeted guests with and, of course, ride queues. All strongly encouraged. the guests returns as enjoyable, the industry, we are confident a hearty “welcome back!” They, parks have eliminated single rider As for sanitizing ride vehicles, comfortable, and safe as possible, in the resiliency of our business too, were excited to be back to the queues and heavily promote their at Universal parks, hand sanitizer even in the midst of a pandemic. and that we will emerge an even business of making memories for newly enhanced web apps that is required and a single squirt Legoland Florida’s general stronger company.” guests. The genuinely excited and include maps, wait times and of which is administered to each manager, Rex Jackson, had this In an open letter to friendly demeanor was palpable now health and safety informa- guests’ hands by a team member to say when AT visited the park Orlando guests on Universal and helped put to rest some of tion. At some parks, the apps also before boarding an attraction. The on its reopening day: “We feel Orlando Resort’s reopening the wariness of being in the parks include virtual queue registry ride vehicles are only periodically very good about and are con- day, Bill Davis, president and amid a pandemic. for the more popular attractions disinfected. The SeaWorld parks fident in the health and safety CEO, shared these sentiments: While the parks are now which tend to have long lines. disinfect their ride vehicles after measures we have taken. What “Today Universal Orlando open and ready to welcome Each of the resorts also has every guest. Legoland Florida, you see implemented here today Resort ends its two-and-a-half guests back, there are still those several unique aspects to their like Universal parks, only peri- is going to be the new normal month period of closure as guests who are not ready for reopening and operation pro- odically sanitizes vehicles. Unlike for the foreseeable future. We we begin a phased reopening the amusement park experience. cedures. For instance, Legoland Universal, however, they do not truly believe that our guests will to the public. Getting us here Some are still too uncertain or is the only major Florida theme administer hand sanitizer to each respond well to these changes, has been an in-depth process, not yet able to venture out into park that does not sell masks guest before boarding, but it is and they will become part of our and I am incredibly proud of public areas due to underlying and does not require masks to readily available throughout the regular operation and expectation the ways our team members susceptibility and risk, even with be worn by guests. However, park. as guests come in to have that have listened to experts and the new proactive health and masks are strongly encouraged While all three parks’ web- family fun day at the park that implemented new operational safety measures in place. There and available, complimentary, if sites and online apps include Legoland Florida is known for.” guidelines for the safety of our are also those who are not will- a guest would like one. Legoland health and safety information, SeaWorld Entertainment’s guests. At Universal Orlando ing to adhere to the additional Florida has turned off all water Universal Orlando Resort and interim CEO, Marc Swanson, Resort, we are following what measures. The parks realize and fountains for safety reasons SeaWorld Entertainment parks told AT, “We couldn't be more we’re calling the three Ss. That’s understand both viewpoints. and has added more than 200 have an additional message of excited to reopen our parks screening, meaning we’re taking Universal Orlando Resort’s hand sanitizing stations. The warning on each page that states, and welcome guests back. Over everybody’s temperature before Bill Davis addressed this issue SeaWorld Entertainment parks “Exposure to COVID-19 is an the past three months, we have they enter; sanitization, because in his open letter: “If you are have vast quantities of hand inherent risk in any public loca- worked with state and local we are constantly sanitizing ready and set to come back, to sanitizer readily available every tion where people are present; we health officials, third party med- areas and high-touch surfaces let loose in our parks and enjoy few hundred feet throughout cannot guarantee you will not be ical and epidemiology experts, in the parks; and spacing, pro- all our destination has to offer, the parks, while the Universal exposed during your visit” along and attraction industry lead- viding markings and reminders we are more than ready to wel- Orlando Resort parks only have with a link to “Review Important ers to enhance our strict health, throughout our resort so guests come you. If you are hesitant hand sanitizer available for pur- Safety Guidelines.” safety and cleanliness protocols. can socially distance themselves for any reason to come back chase (unless you are boarding Park leadership has Operating in this environment is from other parties.” The heart- now, we will be just as thrilled a ride vehicle). The Universal expressed their excitement to be new for everyone — and we’re felt letter can be read in its to welcome you through the Orlando parks do have addi- able to bring back team members already seeing that our guests entirety on the resorts’ website. arches when you’re ready as we tional signage in walkways near and again be welcoming guests are excited to come out and enjoy When AT visited the three are today.” July 2020 AMUSEMENT TODAY 7 IAAPA announces hosting of first-ever New Discovery at Oaks Park IAAPA Virtual Expo: Asia for July 28-30 ORLANDO — IAAPA, the global association for the attractions industry, announced plans for IAAPA's first-ever online Expo and conference — IAAPA Virtual Expo: Asia. The event will take place live daily July 28-30. The three-day, immersive experience will feature new ways to connect global attractions industry professionals digitally, including a virtual trade show floor, education sessions, network- exhibitors and suppliers through videos and ing areas and lounges, and on-demand content. real-time chats with company representatives. "We are excited to introduce our first •Virtual Education Sessions: Attendees can IAAPA Virtual Expo to the Asia Pacific mar- learn best practices and explore new trends ket to meet the needs of our members dur- during virtual education sessions featuring PORTLAND, Ore. — ing this time," June Ko, executive direc- timely topics and industry thought leaders Oaks Amusement Park is tor and vice president, IAAPA Asia Pacific from the Asia-Pacific region. Three education replacing its most popular Operations. "IAAPA Virtual Expo: Asia is a sessions will take place daily. Each education ride — Scream’n Eagle new, innovative way for IAAPA to provide session qualifies for (1) credit hour toward (KMG Fireball) — with a a unique experience for global attractions IAAPA Certification. new 30-seat Discovery 360 industry professionals to learn, buy, and con- •Virtual Networking Areas: Attendees can from Zamperla. Dubbed nect. And while this event is unlike any other virtually meet with their peers and industry AtmosFEAR, the ride IAAPA has hosted before, it will still deliver colleagues from around the globe in network- arrived in late May (above). high-quality, engaging and important content ing areas and lounges to share challenges, get Anchoring the midway, it and opportunities that IAAPA is known for." new ideas, and grow professionally. will be sending guests IAAPA Virtual Expo: Asia will feature: •On-Demand Content: Attendees can also 100 feet into the •Virtual Trade Show Floor: Attendees can learn at their leisure with unlimited access to air (right) by early July. visit a virtual trade show and discover inno- on-demand content throughout the event. COURTESY KPTV, ZAMPERLA vative products and services from global •iaapa.org/virtualexpo Six Flags promotes social distancing, announces mobile food ordering app

ARLINGTON, Texas COURTESY — Six Flags Entertainment SIX FLAGS, INC. Corporation announced the biggest planned rollout of mobile food ordering in the regional theme park space. As more Six Flags parks open with new safety guidelines in place, the program offers a minimal to no-contact process with the use of the Six Flags App. “Social distancing is a key component of our operations. By utilizing mobile food ordering, guests will spend significantly less time in food lines and more time enjoying their visit. More and guests are given instruc- counts will be automatically than 75% of our dining locations to pick up their order at applied at checkout. Guests tions now offer this option, with the location. can track their order and more being added daily,” said All season dining pass receive real-time notification Senior Vice President of In-Park offers will be available via when the order is ready. Services Bonnie Sherman the app, and membership dis- •sixflags.com Weber. “We are thrilled to offer our guests the convenience of ordering their favorite theme park foods right from the palm of their hands.” The Mobile Ordering process is quick, easy, and includes the following steps: •Guests download the Six Flags App, and choose mobile ordering; •Guests select a restaurant with the mobile ordering option; •They choose and custom- ize their food selections, then pay electronically; and •The order is confirmed 8 AMUSEMENT TODAY July 2020 PARKS, FAIRS & ATTRACTIONS  U.S. parks continue to reopen — page 14 / Myrtle Beach adding new Funplex park — page 18 Central Florida attractions first to welcome guests after closures AT: David Fake Special to Amusement Today

ORLANDO — It was mid-afternoon on Friday, May 22, when Fun Spot America, Gatorland and ICON Park got word from Florida’s Governor’s office that they were green-lit for reopening after months of being shuttered due to the COVID-19 pandemic. It was a call they were waiting to receive. Immediately after receiving approval, word was out that Central Florida’s three leading smaller parks and attractions were reopening, Fun Spot team members disinfect ride vehicles after every guest in addition to alternating rows of guests on the rides and some that afternoon/evening, attractions (above left). Gatorland takes health and safety extremely seriously, but added a dash of their kitschy brand to some the next morning, but everything they do. For exmaple, Florida lore meets current events with Gatorland’s Socially Distancing Skunk Ape. all weeks (and months) before AT/DAVID FAKE; COURTESY GATORLAND their major theme park neighbors. This was their time, and disinfecting measures, which ers just before 7:00 p.m., after proper social distancing. — far from it. These parks know the focus was all on them. includes boarding only alter- the storm had passed. The AT spoke with Mark B. their identities, their brands and Often Central Florida’s nating rows, and a complete attraction sanitizes each swing McHugh, president & CEO, dur- their markets, and they know smaller parks and attractions wipe-down of ride vehicles after each passenger and has ing an on-site visit to the park. who is and is not their competi- see the spotlight on the nearby, after each passenger. The park’s expanded their pre-opening He conveyed that the Gatorland tion. They know how to coexist much larger theme parks. After arcade will remain closed as a and post-closing cleaning pro- team worked extremely hard and how to do so symbiotically. all, when it comes to claim- precaution until further notice. cedures with deep sanitizing. to have the park ready to open, McHugh put it this way: ing to be the first to debut the Additionally, upon its reopen- Icon Park’s other attrac- even before it received that final “Our brand is different than the biggest or fastest and usually, ing, Fun Spot America is the tions, Madame Tussauds and approval. “We initially expected big parks. We don’t try to com- most expensive attractions and only park operator that does Sea Life Aquarium, which to be closed for about two weeks. pete with them. If we did, we’d cutting-edge technologies, the not require, but encourages, its operate as museums, were per- So, after we closed, I sat down fail. What we do great is provide big kids on the block are front guests and employees to wear mitted to open a week earlier on with the employees and said, a great experience for our guests. and center thanks to much masks, except employees han- May 16, albeit with a new no- ‘Even though we’re closing tem- We educate, but we also have fun deeper pockets. dling cash or food. (All other touch policy, along with other porarily, we’re going to keep each with our brand. It’s a Florida, However, when it came Central Florida parks have social distancing and health and of you employed and paid for the Southern, outdoorsy, woodsy, to reopening after COVID-19 employee mask requirements.) safety measures. The Wheel at duration,’” he said. country fun brand. We’re a little closures, these smaller parks Fun Spot America’s Kissimmee Icon Park, a 400-foot observa- “We kept our word, and not bit corny and kitschy, and prob- and attractions had done their park opened on May 26. tion wheel, which celebrated its a single one of our 190 employ- ably like most people’s dads, homework and were at the front Along with Fun Spot five-year anniversary during ees were furloughed or lost pay.” we think we’re funnier than we of the line and ready to claim America, The Orlando Starflyer, the pandemic closure, reopened McHugh said that it is truly the probably are.” dibs on “first” after receiving a swing ride at Icon Park, also to the public on June 3. employees that made reopening Gatorland’s unique style is the governmental greenlight on International Drive, received A bit farther South from possible. He also said that the reflected even in the park’s new (locally first, then state), put- approval to reopen on the after- International Drive, Gatorland company was very fortunate to health and safety measures. ting their reopening plans into noon of May 22. The attrac- opened the morning after Fun have three very good years lead- They take health and safety action, and then opening their tion reopened less than an hour Spot America and the Orlando ing up to the closure, since the very seriously; they just know gates to guests. later at 5:00 p.m. Owner Ritchie Starflyer on Saturday, May 23. company fully operates on cash how to have a good time doing Fun Spot America was Armstrong said, “We were With new health and safety mea- reserves. He added, “The only it. Speaking of which, keep an the first to reopen its Orlando excited to open only an hour sures, such as reduced capacity, time we borrowed money was to eye out for the Social Distancing park mid-afternoon on May after we got the approval from social distancing and enhanced rebuild after the fire. An impres- Skunk Ape. 22, immediately after receiving the governor’s office, only to cleaning before and after the park sive badge for any company. We As AT was going to press, approval. The park welcomed shut down two minutes later opens and throughout the day. worked hard during the closure an executive order requir- its excited first guests at 2:02 due to an approaching thunder- The park has added new hand- to prepare for reopening.” ing facial masks to be worn in p.m., according to a social media storm.” The 450-foot-tall attrac- washing stations and has tempo- If the talk of bragging rights public within Orange County post on the park’s Facebook tion closely monitors weather rarily suspended performances to being among the first to reopen was issued by the mayor, Jerry page. The park’s reopening plan radar and closes if lightning is of their most popular show, the sounds like it is all a big competi- Demings. The order became includes a 50% capacity cap, detected in the area. Ultimately, Gator Jumparoo, due to limited tion between the “big guy” and effective June 20 and lasts and new social distancing and the ride entertained its first rid- space in the area which prevents the “little guy,” it really is not indefinitely.

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COURTESY ARNOLDS PARK ble no-maintenance wood was ARNOLDS PARK, Iowa — obtained from a Norwegian Located in a town of the same company for the project. name, Arnolds Park eagerly Other enhancements welcomed back guests in June. to the area are a promenade Returning visitors are finding with lighted arches alongside spectacular improvements to the Preservation Plaza and a new family-friendly summer spot. facility for the Iowa Rock ‘n’ Resting on the shores of Roll Music Association and Lake Okoboji, the park has loyal Iowa Rock ‘n’ Roll Hall of fans. With a town population Fame Museum. That museum’s of just more than 1,100 (2010 previous location was needed census), the continued existence for the new Roof Garden. The of the park is a rare find, not to new museum features three mention a treasured one. Quite times the space the original did, often, real estate surrounding which opened in 1997. lakefront property is in high “The new museum is really demand. Large beautiful homes top of the line,” Plumb told are easily seen aboard a trip on Amusement Today. “It has defi- the park’s Queen II, docked just nitely become a definite stop outside the front gate. Museum with a new spacious A recent addition has been “We had several shows kick off when in the Okoboji area.” The first attraction to structure being erected in the a museum focused on the his- its reopening. Five or six of the The State Pier is a final proj- appear at what would become heart of the property. tory of the park. Utilizing a acts had links to the old Roof ect of the current phase. It rests Arnolds Park was a water In years past, the park has location of a former fun house, Garden, such as Tommy James in the center of the boardwalk. toboggan added in 1889. Like undergone beautifying projects the Arnolds Park Museum was and the Shondells. We had Positioned on top of the water, any amusement park that has that have included paint, land- fortunate enough to reacquire shows throughout the winter.” the State Pier design includes endured for more than a cen- scaping and upkeep. A com- some previous funhouse stunts Currently, COVID-19 restric- a 5,500-square-foot plaza with tury, it is a tale of live music, plete retracking of the park’s that originally operated at the tions restrict performances. a fountain and reflecting pool roller skates, ice cream, merry- signature Legend roller coaster park. The spinning barrel and For 2020, the lakefront is the below three stainless steel sail go-rounds and roller coasters. made it glass smooth. A relo- sugar bowl are just for display, star project. As the park reopened sculptures. Precast concrete What differentiates Arnolds cated Arrow log flume and an but visitors can still ride the on June 3, about half of the benches with amphitheater seat- Park from many other amuse- Alan Herschell Mad Mouse slide. The museum’s founda- improvements were completed. ing, decorative paving and land- ment parks, particularly those have bolstered the park’s ride tion was being poured when the “It’s incredible. It’s a night- scaped areas will accent the pier. that have been lost, is that the lineup. For 2020, the park opportunity to bring back those and-day difference from what it Other touches are an LED hand- community has remained small looked toward the waterfront. attractions became available. was before,” said Plumb. “The rail and uplighting on the sails and the residents are fiercely “For many years we thought Adjustments were made for the lakeside area in front of our and fountain that coordinate with loyal, dedicated to the preserva- that area was one we could slide to fit into the new facility. park had a gravel base. One of the arches of the promenade. tion of the beloved site. improve, said Paul Plumb, mar- Included with that phase the groups doing these reno- The park was hoping for a During the park’s tougher keting. This year we’ve had a was the reconstruction of Roof vations at the park is called Fourth of July completion date times in the last decades of the donor group to step forward.” Garden. Originally built in the Imagine Iowa Great Lakes. on the pier. 20th century, the future of the In 2017, a program called 1920s, it was a place for live That donor group is not only “The park has a place in park was in doubt. A momen- Restore the Park was initiated. bands to entertain summer doing a couple of our projects, people’s hearts,” said Plumb. tary scare of it being replaced by A group formed that was will- guests as the history of music but also other projects around “From growing up here … many condos was fortunately thwart- ing to provide matching funds journeyed from the big band era the area. They’ve been a great of them have lake homes here ed by city leaders who miracu- up to $6 million that would be to swing of the 1930s and ‘40s partner to work with.” … they just have ties to the area lously raised $7.25 million in combined with what the park and then into rock and roll. It A brand-new boardwalk and love the park. That matching six weeks with a Save the Park could raise. In all, the full $12 was closed in the 1980s following now stretches the length of the donor pool makes a difference. If campaign. The new millennium million was reached. a fire and was eventually torn park property along the lake- someone makes a donation, they has been kinder to the park. The first renovation was the down. A brand-new Roof Garden front. A new greenspace area are really doubling their money. Today, it operates as a 501(c) reopening of the Majestic Pavilion, not only welcomes patrons once called Preservation Plaza will We’re a 130-year-old park, and (3) nonprofit organization. Iowa a former roller-skating venue that again but does so embracing the feature free concerts on most they want to make sure we are Great Lakes Maritime Museum now hosts weddings and corpo- history of the park. It opened in Saturday nights. Eventually here another 130 years.” was formed to oversee man- rate events. Much needed infra- August of 2019. the new boardwalk will extend Plumb estimates more than agement. The park became an structure was put into place to “It turned out to be a tre- in front of that plaza. When 70 donors have given $50,000 official home to the Maritime prepare for future projects. mendous facility,” Plumb said. complete, the boardwalk will or more.

The reimagined State Pier will feature fountains, lighting and sculptures (left). The new Roof Garden (middle) brings back the feel of the original venue that welcomed musical acts from the 1920s. Classic funhouse elements (right) from the past make a return in the Arnolds Park Museum. COURTESY ARNOLDS PARK July 2020 AMUSEMENT TODAY 11 Iowa’s Adventureland retires Dragon, hints what is to come in 2021

AT: Tim Baldwin Double loops made for a high-profile giving the assumption of a new the park’s signature ride among [email protected] draw in 1990. AT/TIM BALDWIN coaster some weight. The com- its steel offerings, Dragon still pany has installed multiple rides had a purpose in 1990 of offer- ALTOONA, Iowa — During over the past years. Maxx Force at ing a visual, high-profile coaster the spring, Adventureland has Six Flags Great America (Gurnee, to lure in crowds. been in the process of removing Illinois) is the most recent. Some local observers have Dragon. The double loop roller “We have been enjoying noted that the park may be feeling coaster was added to the park in watching the guesses and sleuth- pressure from the upcoming Lost 1990. After 30 seasons, Dragon ing work by fans after we released Island Theme Park in Waterloo, has battled its final adventurers. the logo on our Facebook page,” Iowa. That park broke ground last Adventureland opened its said Vincent. “We have even got- summer and is planned to open gates in 1974 and put itself on the other suppliers. told Amusement Today. “The origi- ten some good ideas.” in 2022. Adventureland does the map with Tornado, a wooden Despite its upside-down ele- nal intent was to retire it mid-sea- Adventureland serves the boast a waterpark, Adventure roller coaster designed by Bill ments, Dragon was not intense. son, but with the delayed open- greater Des Moines area. While Bay, as well as a neighboring Cobb in 1978. Although two Judged by today’s standards, its ing due to the state’s shutdown, the city is not nearly as popu- resort hotel. A new roller coaster other portable coasters were on layout was simple. Following we decided to get going on the lated as some larger markets, in 2021 could bolster its place in property, park management felt the first drop, the coaster soared project early, as we did not know the park has still delivered new travel tourism prior to the new it was time for something bigger. through two back-to-back verti- when we would be allowed to coasters as quickly as bigger park’s opening. Dragon opened in 1990 cal loops and then traversed a open for the season.” metropolitan areas. Monster, In an unrelated circum- as Iowa’s only looping roller figure-8 maneuver before heading As the final parts of the struc- a Gerstlauer Infinity coaster, stance, while prepping the park coaster, which increased the back to the station. A series of ture are being removed, the park opened in 2016, and Phoenix, a for its June opening, a small park’s marketing reach. The small bunny hops over water on has recently teased info regarding spinning coaster from Maurer fire ignited under the Tornado double looper was built by O.D. approach to the lift hill was the 2021. A graphic and the name Rides opened last season. A big wooden coaster in late May. The Hopkins. The company, now ride’s most endearing moment. Dragon Slayer have been provid- addition for 2021 would make damage only ranged six feet, out of business, is remembered “The Dragon had become a ed. While there is no confirmation for three new coasters in six and park officials said the inci- for offering smaller parks the maintenance issue in the past few that the new attraction is a roller seasons — quite impressive con- dent was minor. The wooden opportunity to install a higher- years, and the amount of down- coaster, a coaster erection com- sidering the park’s size. coaster opened with the park profile steel coaster at a more time was unacceptable,” Molly pany, SkyHigh Erectors LLC, has As the flashier Monster has on June 5. affordable price than many of Vincent, director of advertising, shared the tease on its own site, now taken on the role of being •adventurelandresort.com

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AT/TIM BALDWIN

MIDDLEBURY, Conn. — Quassy Amusement & Waterpark's new Tidal Wave swinging ship set sail for the U.S. from the SBF/Visa Group manufacturing facility in Italy and arrived at the park in mid-June. Shown above inside the factory and, below, being loaded into shipping containers, the park planned to debut the new ride when it reopened on June 20. Rides 4 U of Somerville, N.J. brokered the sale KISSIMMEE, Fla. — Give Kids The World ing with our wish granting partners to fulfill of the ride to Quassy. COURTESY QUASSY AMUSEMENT PARK Village, the Central Florida-based nonprofit rush wishes,” said Pamela Landwirth, Give that fulfills wishes for critically ill children and Kids The World Village president & CEO, in an their families, will be closed for an undeter- open letter to their constituents. mined period of time due to unforeseen cir- “I can promise you that I will work tireless- cumstances directly related to COVID-19. ly to find a way to reopen our beloved Village As part of the closure, the organization as soon as possible. The health and well-being will be forced to lay off 86% of its staff effec- of our precious wish children is our number one tive Saturday, June 27, 2020. A small team priority, as well as the priority of our theme park will remain to ensure the safety and security and wish-granting partners,” said Landwirth. of the Village and to prepare for their even- The organization will need the support of tual reopening. donors and community partners more than Despite the closure, the organization will ever. Those who would like to donate to help still be fulfilling the mission to never turn a fulfill a rush wish, or to assist with reopening child away. funds, donations can be made at givekid- “While we’re closed, we will still be work- stheworld.org. July 2020 AMUSEMENT TODAY 13

Park officials said the decision to keep the v park closed was difficult to make. However, AMUSEMENT PARK they felt it was the best decision for the safety of guests and employees due to the coronavi- MARKET PLACE rus pandemic. They expect the delayed opening of the zoo and closure of the amusement park for the year will have a significant financial impact. They have asked for donations to the park's emergency operating fund to help off- set the loss of ticket sales. York's Wild Kingdom's hours, rules and exhibits are all subject to change, depending on AT: Pam Sherborne guidance concerning the coronavirus outbreak. [email protected] • The Morey Organization proposed a major renovation of Adventure Pier in Wild- Officials at Kennywood Park, West Mif- wood, New Jersey, at a city planning and zon- flin, Pennsylvania, last month offered a first ing board meeting on June 1. The plans, which look at the efforts to restore The Old Mill were approved, are highlighted by the addi- through pictures taken inside the ride as it is tion of a food hall, with alcoholic sales, and a being redone. complete redesign of the front of the pier. The classic ride was replaced by Garfield’s The plan calls for the removal of a num- Nightmare in the early 2000s, but Kennywood ber of structures at the pier’s base, including officials announced earlier this year that Gar- the Boat Tag game and current Kohr Bros. field’s Nightmare was closing and the Old Mill building, along with the addition of 25 ship- was coming back. ping containers, which will comprise the main Kennywood’s opening date for the sum- food hall while complementing the existing mer has been postponed due to the COV- artBOX concept. ID-19 pandemic. The park will reopen on July The food hall will consist of a variety of in- 7, starting with four days of operation open dependent outlets housed in one and two-lev- only to season pass holders. el containers, with additional food trucks and • trailers. Morey’s intends to license the entire The Georgia Aquarium in Atlanta opened pier for alcoholic beverage service. to members on June 13 and to all others June Several examples of the food hall concept 15. It had been closed since March 14 due to were cited in the proposal, including the Bow- the COVID-19 pandemic. ery Market in New York City, The Yard in San Like so many other attractions, the aquari- Francisco and the Detroit Shipping Co. um has instituted new policies to safeguard the Currently, Aloha Smoothie Co. and Aun- health of its visitors and employees. tie Anne’s operate out of containers near the Tickets are now available only online and front of the pier. Kohr Bros. is expected to find must be purchased in advance. They are being a new home within the food hall, along with sold for specific time blocks. Guests are being Curley’s Fries, bringing the popular Board- asked to arrive on time to ensure the aquarium walk institution to all three of Morey’s amuse- team has the time to clean and sanitize be- ment piers for the first time. tween all groups. The main entrance is closed The new food hall is expected to be com- right now, and a staff member is guiding visi- pleted for the opening of the season in 2021. tors to alternative entrances assigned to their • block time. Village Roadshow Theme Parks, located All guests must agree to a contactless tem- along the Gold Coast in Queensland, Australia, perature scan prior to entering the building. are gearing up to reopen to the public with the Anyone with a temperature of 100.4 degrees launch of a brand new Welcome Back campaign. Fahrenheit or higher will not be admitted. The new one-minute clip features Village The Georgia Aquarium strongly suggests Roadshow CEO Clark Kirby as well as footage that all guests wear masks. Masks are avail- from all of the group’s local theme parks and able at the gate for those who might need resorts, including Warner Bros. Movie World, one. The aquarium staff members are wearing Sea World, Wet’n’Wild, Paradise Country, masks for the entirety of their shifts. TopGolf Gold Coast, Australian Outback Unique experiences, such as swimming with Spectacular and Sea World Resort. the whale sharks, are temporarily suspended. The ad also reveals there may be some • new attractions for guests to enjoy once they The Myrtle Beach (South Carolina) Com- reopen to the public. munity Appearance Board approved a design Village Roadshow Theme Parks, together last month for the Funplex amusement park. with Ardent Leisure, owner of Dreamworld, To be located at the corner of Ocean Boule- Queensland, submitted COVID-safe plans to vard and 15th Avenue North in Myrtle Beach, the Queensland Health Department for as- the lot had been rezoned last year so Funplex sessment in the hope they can open sooner could start developing. and have more people through the gates. Plans are for the park to be about a block • long with seven different attractions, includ- Officials at Alton Towers, located in Staf- ing a family roller coaster. It is scheduled for fordshire, England, have announced that the completion by Spring 2021. opening of the park's new ride, Gangsta Granny: Funplex currently has two amusement The Ride, has been delayed until Spring 2021 parks in New Jersey and is looking to branch due to the concerns of the novel coronavirus. The out to Myrtle Beach's Grand Strand. new ride will form part of The World of David • Walliams attraction coming to the theme park. The zoo at York's Wild Kingdom, located Alton Towers is operated by Merlin En- in York, Maine, opened June 20. However, the tertainments Group and incorporates a amusement park portion of the facility is to re- theme park, water park, spa, mini golf and Keep our amusement park industry strong! main closed for the entire 2020 season. hotel complex. Buy products and services from these suppliers. 14 AMUSEMENT TODAY July 2020 Parks start to reopen nationwide Herschend properties ease into Park officials find reopening 2020 season after shutdown challenging, costly and exciting AT: Tim Baldwin said Wes Ramey, public relations [email protected] manager. “Feedback from guests was that they were excited to see it, so we PIGEON FORGE, Tenn. and wanted to make it happen.” BRANSON, Mo. — It was a long time More than a dozen floral sculp- coming. “Brighter days are here,” tures are in place that make for said Dolly Parton. The legendary engaging photo ops for visitors. songstress and entertainer welcomed They include bears, playful rac- visitors back to her famed play- coons, the park’s signature butterfly ground, Dollywood. “We have been motif and more. blessed to work with some incredible “Dolly loves flowers,” said Ramey. experts at Covenant Health and with “She’s really excited about the show- the State of Tennessee as we have case display. It is her mom quilting the navigated this extraordinary situ- coat of many colors.” ation. Their advice and teamwork “The idea for the festival really have provided untold help to make came out of the beauty of the Smoky sure we are doing the right thing.” Mountains and Dolly’s memories Added Dollywood President as a child,” said Pete Owens, VP Craig Ross, “The team has faced this of marketing and public relations. challenge head on and they have “I think we are well respected with made numerous operational changes our traditional landscaping, but this Silverwood Theme Park, Athol, Idaho, opened May 30, but attendance has we believe will help with the safety of is taking our landscaping to a com- been kept low due to the constant days of 50-degree weather the first part our guests and hosts as we continue pletely different level. And then the of June. The park has made a number of changes, including going completely to deal with the coronavirus. Safety culinary additions we have made cashless. COURTESY SILVERWOOD THEME PARK is — and always will be — one of our and the large mosaic icons that have AT: Pam Sherborne highest priorities.” added to the park cater to a stronger man, Lagoon Park, Farmington, Utah, [email protected] More than 6,000 signs that rein- guest experience.” said his park, which opened May 22, force new safety protocols have been Dollywood’s sister property is was operating at 15 percent capacity in put in place. the original Herschend park. Silver UNITED STATES — From install- mid-June, which translates to a max of Both the theme park and Dollar City in Branson was plan- ing hundreds of hand sanitizers to re- 6,000 guests over its 200 acres. Dollywood’s Splash Country opened ning to launch its 60th anniversary routing park guests to shutting down "But, we are just so grateful to be for season pass guests on June 15 and season in the spring, but the festivi- rides several times a day for deep open," Leishman said. 16. Both parks opened to the general ties had to be paused. Now, the park cleaning, amusement park officials Lagoon Park, with a 145-day op- public on June 17. This was the official can celebrate the milestone, even if across the country are finding ways to erating season, normally would have kickoff to the season as after a single in abbreviated fashion. Silver Dollar navigate their openings amid the cur- opened at the end of March. But 2020 preview day for pass holders, the park City opened to pass holders on June rent coronavirus pandemic. has been far from normal. had to shut down in March owing to 13 and 14. All guests were admitted Staying within state and local Like most amusement parks that the global crisis. on June 15. guidelines and restrictions while mak- have opened, Lagoon Park is on a reser- Planned for the spring, the park’s The debut of the $25 million ing sure guests and employees are safe vation system to control capacity. Miti- new Flower & Food Festival has been Mystic River Falls will take place later has been challenging and costly. Ev- gating the clock has been challenging moved to the summer months. With this summer. However, there is excite- ery aspect of a park's operation has to but not impossible. There is one way unprecedented conditions facing ment enough to go around with the be considered even down to refillable into the park and one way out. Guests theme parks in 2020, the festival could opening of Rivertown Smokehouse, a souvenir cups. In some parks, that is enter at designated times and employ- have been understandably postponed new $4 million investment. being done with a disposal paper cup ees count them when they leave. to 2021. However, they opted to move “Rivertown Smokehouse is a criti- that is filled and then poured into the "That way we can open up reserva- forward, just with different months. cal addition to Silver Dollar City’s mas- souvenir cup. tions as the day goes on," Leishman said. “This was something we were Hand-sanitizing stations have Employees are doing increased excited to offer our guests this year,” 4See HERSCHEND, page 16 been added by the hundreds. In fact, sanitation throughout the day and each Jordan Carter, director of marketing, ride is shut down several times a day Silverwood Theme Park, Athol, Ida- for a deep clean. They are encouraging ho, said his park did install 100. social distancing by increased signage. Park officials have added cleaning All guests must have a mask before en- teams. Christin King, marketing, pro- tering the park but they aren't required motions and communications man- to wear it. All employees, however, are ager, Frontier City, Oklahoma City, required to do so. Oklahoma, said her park has multiple "The first days we were open, roaming Six Flags Clean Teams that our attendance was low," Leishman disinfect handrails and other touch said. "We sort of looked at each and points regularly. said, 'uhmm.'" Alabama Adventure, Bessemer, But that has changed now. Guests Alabama, which opened May 30, has slowly began arriving and, by the sec- employees with backpack sanitizers ond week of June, they had hit their continually cleaning the park. Ala- max several times. bama Adventure was operating at "We are getting very positive feed- 50 percent capacity in mid-June, but, backs," he said. "It is a different experi- like so many other businesses, was ence for guests and some are enjoying excited about bringing guests back the short lines for rides. We are all just One of the icons of the new Flower & Food Festival is Dolly’s mother quilting into the park. the coat of many colors. COURTESY DOLLYWOOD Adam Leishman, park spokes- 4See REOPENINGS, page 16 July 2020 AMUSEMENT TODAY 15 16 AMUSEMENT TODAY July 2020

Playful raccoons (above left) and other animals make for engaging topiaries during the festival. The Rivertown Smokehouse (above middle) is a $4 million addition to Silver Dollar City. Sam Hedrick, director of food & beverage at Silver Dollar City, presents new smoked and fire-grilled BBQ along with made-from- scratch sides. COURTESY DOLLYWOOD, SILVER DOLLAR CITY HERSCHEND in the area. The park’s cuisine spaces, which includes cooking healthier salad choices.” aromas of fresh baking cin- Continued from page 14 has been found in high regard demonstrations. Guests have In addition to Rivertown namon bread from our all- with both loyal guests and long seen fantastic, intoxicating Smokehouse, the park has also new Cinnamon Bread Bakery ter plan,” said Park President experienced park fans. Silver dishes prepared in giant skillets. opened the new Cinnamon location. Add to all of that the Brad Thomas. “We needed Dollar City has been a long- The new kitchen at Rivertown Bread Bakery. sounds of live music coming more dining spaces, and this running top five finalist in the Smokehouse is fully open for “The Smokehouse isn’t a from the Dockside Theater, new restaurant (when set for Golden Ticket Awards, as has guests to see the food prepared. stand-alone kind of location this corner of The City will be normal operation) adds 400 sister park Dollywood. The “Every good BBQ outlet — it’s in the midst of this exciting and alive.” seats to our park dining. AND new dining venue is an anchor should be known for their newly themed area called After two days of previews all of these seats overlook to the reimagined area, as will smoked meat, but also their side Rivertown,” Thomas told on June 15 and 16, White Water Mystic River Falls. In addition, be Mystic River Falls. The res- dishes — and this restaurant Amusement Today. “As guests opened to all guests on June we needed a major feeder in taurant will provide fantastic does that,” said Thomas. “The walk through the streets of 17. The Branson water park this area of the park that can visuals to those dining on the meats are packed with flavor, Rivertown, they will hear celebrates its 40th anniversary efficiently serve large numbers outside deck overlooking the and the sides … well, I will the screams, laughter and this season. (See AT, June 2020.) of guests.” new water attraction. tell you the BBQ beans and roaring river of Mystic River New safety protocols are Rivertown Smokehouse Throughout the decades, baked mac and cheese are off Falls. Plus, they will smell clearly stated in videos on replaces Riverside Ribhouse, Silver Dollar City has become the chart, as well as the roast- the slow smoking meat at both dollywood.com and sil- a smaller venue that existed widely known for open cooking ed Brussels sprouts and the the Smokehouse, plus the verdollarcity.com.

REOPENINGS Safety for guests and employees is on top of Continued from page 14 the list at Frontier City, which opened its gates trying to stay positive." to guests on June 5. COURTESY FRONTIER CITY Wearing face coverings is required at Frontier City for both employees and guests. "Guests without a mask are simply asked to put their mask back on," King said. "If a guest misplaces their mask, our retail shops offer replacements." However, King said they realize wearing a mask for long periods can be an adjustment, so they have created Mask Free Zones throughout the park where guests and members of their party can remove their masks for a short period of time. Frontier City, which opened June 5, are under a June than not. But, on the positive side, it has allowed Reopening has been challenging and costly, but reservation system that has been going well. us to get our feet under us with all the changes." officials at Lagoon Park (above) are grateful just "All our restaurants now have mobile ordering that Silverwood has implemented its own online to be open. Adventureland (below) has added all guests can take advantage of with the Six Flags app," reservation system to help limit guest capacity even the basic safety precautions, and guests have been King said. "We strongly encourage social distancing." though Idaho is in phase four of reopening. Two dif- very courteous and just glad to be at the park. "We are just thrilled to welcome guests back to ferent priced tickets are being offered online. The COURTESY LAGOON PARK, ADVENTURELAND the park," she said. least expensive ticket is nonrefundable and doesn't Molly Vincent, Adventureland Park, Altoona, allow for changes to be made to the dates and times. Iowa, said that park opened June 3. For $10 more, tickets buyers are allowed to make "We began our season at 50 percent capacity, changes if needed. however the State of Iowa lifted capacity restrictions Park officials are encouraging online sales, but on June 12," Vincent said. they are allowing walk-up sales. However, walk-up Park officials ramped up safety practices with ticket buyers will pay a premium. Those tickets cost more cleaning, sanitizing and spacing out tables and $20 more than the base price. chairs to encourage social distancing. Employees "We have gone completely cashless in the park, are being screened daily. Wearing a mask is not a re- have added plexiglass around just about every cash quirement for employees or guests. register and are using HEPA filters in all indoor ar- "Many of the things we have implemented are eas," Carter said. similar to what people have been used to seeing now He said that park directors began in April meet- for several months in grocery stores and similar (sig- ing weekly and tossing ideas around for what they nage, line queuing marks), so it is somewhat second would need to do when they did reopen. nature now," Vincent said. "Guests have been very "We even had our cast member training online," courteous and patient as we reopen." Carter said. "So, it is has been interesting. And some Silverwood Theme Park, opened May 30. of these ideas probably will remain. Will we continue "Things have been going pretty well except for to be cashless? Yes. Will we continue to use the res- the weather," said Jordan Carter, director of market- ervation system? Yes. So some good has come out of ing. "We have had more days of 50-degree weather in some tight windows." July 2020 AMUSEMENT TODAY 17 Arizona Boardwalk forges rich path to family fun in the desert Metro Phoenix center has new name, offers lively attractions mix

AT: Dean Lamanna [email protected]

SCOTTSDALE, Ariz. — Building, maintaining and growing a major regional attraction requires a rarefied level of passion, commitment and vision. The team behind Arizona Boardwalk is an architecturally striking, two-story family entertainment center built Arizona Boardwalk, a 35-acre entertainment center locat- around a vibrant courtyard. The complex is anchored by OdySea Aquarium, which debuted ed just east of Phoenix in the in 2016, and the flagship attractions and Laser + Mirror Maze (above right) and Butterfly Talking Stick Entertainment Wonderland, both, opened in 2013. COURTESY ARIZONA BOARDWALK District of the Salt River Pima- Maricopa Indian Community, checks and mask-wearing for months elsewhere in the mar- some days to as high as 80 per- we could bring people from all has, after seven years of opera- employees, and the placement ket. “They do quite well for cent on other days. Sometimes over the state and nation to this tion and expansion, achieved of additional hand-sanitizing us structured that way because we ourselves are surprised at location. As a result, a number of that benchmark. stations. (Amid a newsmaking when we look at our guest how much traffic will show up companies have chosen to locate “We’re constantly learning COVID-19 caseload spike in traffic flow, we’ve found that on any given day. A lot of that here. We’ve supported each other, and making sure that we have Arizona, the City of Scottsdale we have very different types has to do with not only where and we have cross-functional this balance between what we mandated that everyone age six of guests throughout the year. we are with respect to COVID-19 marketing meetings monthly.” want to create and what our and up, with some exceptions, For example, it’s predominantly and its potential treatment and The realization of Arizona employees and guests want, and wear face coverings in most locals during the summer, and the antibody testing, but also Boardwalk — thus far repre- always making sure that we’re public areas starting June 19.) in the winter, we’ve got people what’s happening with the rate senting an approximate total listening and reacting to feed- Among the dining and fun- from out of town.” of infection in Arizona.” investment of $175 million back,” said Ran Knishinsky, food outlets that have returned to The biggest recent non- Still, he added, Arizona — is a dream come true for managing partner and chief service at the center are Johnny pandemic-related adjustment Boardwalk is moving ahead Knishinsky’s uncle, Amran marketing officer, in a chat with Rockets, Nékter Juice Bar, made by the center took place in with plans for a Ripley’s Knishinsky, PhD, an immigrant Amusement Today. “At the same Pangea Dino Grill, Pizza Time, February, when it announced a Believe It or Not attraction and from Israel who resettled in time, we’re at the cutting edge Rocky Mountain Chocolate rebranding from OdySea in the a 155-room Hyatt hotel, which the Phoenix area and founded and bringing new experiences.” Factory and Frozen Penguin Ice Desert, which simply expanded is in the design and develop- (and serves as CEO) of Butterfly The destination is anchored Cream, which creates custom ice on the aquarium’s moniker, to ment stage. And it is in nego- Wonderland, OdySea Aquarium by the 2016-opened OdySea cream sandwiches. Other ten- Arizona Boardwalk. tiations to lease an additional and the complex they now Aquarium, a first-class, ants, such as Arizona Territory “Visitors were confused, 50 acres directly north of the anchor. Amran was also part $100-million-plus marine life Trading Post and Vitality and at the end of the day, they existing entertainment center. of the development and man- facility billed as the largest of its Oxygen Bar & Aqua Massage, just assumed all we were was an “Companies are reaching out to agement team behind Newport type in the southwestern U.S., also have reopened. aquarium,” Knishinsky admit- us from all over the world about Aquarium in Kentucky and and Butterfly Wonderland, an Arizona Boardwalk wel- ted. “We had to work really hard this land with different types OdySea Experience at Mohegan interactive, rainforest-like atri- comed more than 1.5 million visi- to make sure people understood of ideas — entertainment and Sun casino resort in Uncasville, um habitat for exotic varieties of tors in 2019. Knishinsky credits what was here, but we didn’t otherwise,” said Knishinsky, Connecticut. the winged insect that was the the center’s success to its employ- make a strong enough impact extending an invitation to the Ran Knishinsky, who was site’s very first attraction in 2013. ees and a diverse mix of offerings — and that was the impetus for industry to submit attraction also raised and schooled locally Along with these major designed to encourage guests to the name change. We settled on ideas and concepts for Arizona and, like his uncle, rose to con- wildlife draws, Arizona spend an entire day, as well as his ‘Arizona Boardwalk’ because a Boardwalk and its future expan- siderable heights in business Boardwalk attractions that team’s ongoing analysis of the boardwalk is where you can sion to him directly. management and consulting at resumed operation May 21 operation’s effectiveness — and eat, relax, shop and play. And it Knishinsky added that the national level before bring- accompanied by physical dis- its ability to remain flexible and seemed a very fitting theme for he’s “exhilarated” that the ing his expertise to attractions, tancing markers, capacity limits make changes as needed. the entertainment destination center has fueled a boom in indicated that community com- and enhanced safety and clean- “Some of these attractions that we are.” other new attractions within mitment and legacy building ing protocols were Titanic: The live onsite for one, two years Knishinsky said the percent- the Talking Stick Entertainment are paramount to his family. Artifact Exhibition, Laser + at a time,” he said of the cen- age of pre-pandemic business District, including Great Wolf “We are fueled by the desire Mirror Maze, the Instagram- ter’s exhibit- and pop-up-style that has returned has varied. Lodge Arizona, iFly Indoor to touch people’s lives in a way friendly illusion and selfie pop- diversions, such as Titanic and “There hasn’t been any real Skydiving, Medieval Times that’s positive and create family up Surprise Your Eyes, and the Surprise Your Eyes, which have rhyme or reason to our daily traf- and TopGolf. bonding time through experi- 12,000-square-foot Pangea Land cross-generational appeal and fic patterns. We can see as low as “There was proof of concept ences. We also obviously care of the Dinosaurs, a themed typically run only three to six 40 percent of last year’s traffic on in our success and the fact that about animals and our place edutainment space populated in the ecosystem. If we can cre- with animatronic prehistoric ate these wonderful experiences beasts. Two other attractions, and introduce people to the VR Xtreme, a virtual real- world in which we and animals ity experience venue, and live, then we feel like we’re Polar Play Ice Bar, an indoor playing a very important part.” ice playground maintained at Bringing delight to guests’ 23 degrees Fahrenheit, remain faces, he added, makes it all closed until further notice. worthwhile. “We’re very serious about “We’ve made our fair the operations and the process- share of mistakes, but thank- es we’ve enacted here,” said fully, we also have a number Knishinsky, noting that coro- of successes under our belt. navirus mitigation measures The journey has been abso- include the installation of pro- The fun at Arizona Boardwalk includes Pangea Land of the Dinosaurs, featuring animatronic lutely fantastic, and I wouldn’t tective barriers at all cash reg- prehistoric beasts, and Surprise Your Eyes, an Instagram-friendly pop-up selfie exhibit. trade it for the world.” isters, required temperature COURTESY ARIZONA BOARDWALK •azboardwalk.com 18 AMUSEMENT TODAY July 2020

FAMILY ENTERTAINMENT CENTRAL AT: John W.C. Robinson [email protected] Ohio's Butler County Board of Zoning asking for any special favors and agree has voted unanimously to oppose the to do all we can to prevent the spread of major expansion of the Land of Illusions in COVID-19. We’re asking to be treated in Madison Township, Ohio. The board of zon- a similar manner as other businesses so we ing voted against the expansion 4-0. can start the process of getting our com- COURTESY FUNPLEX Land of Illusions started in 1997 with just munity, industry and country back on their a haunted trail. Additions of the Halloween feet again.” Haunt Scream Park, the Aqua Adventures • Unique Myrtle Beach Funplex Water Park and the Christmas Glow event Family Entertainment Center chain turned it into a reocurring destination. Scene75 reopened the first of its facilities location opening Spring 2021 The park announced expansion plans on June 19 when its Columbus, Ohio, loca- MYRTLE BEACH, S.C. — The Lahn family, owners of The in February to become a year-round tion welcomed guests again for the first Funplex Amusement Centers of East Hanover and Mount Laurel, attraction. time since mid-March. N.J., announced plans to build a new outdoor amusement park, The plan envisioned a 200-room hotel In a special gesture towards its guests, The Funplex Myrtle Beach. with indoor and outdoor water parks, a Scene75 announced a new, unique pro- Expected to open in Spring 2021,the park is just a few steps from campground with 140 hook-ups and 40 gram would begin with the reopening. the beach and is designed for families and thrill seekers alike. The new cabins and an indoor entertainment center For $29, guests can purchase a Scene75 tropical themed park will be lined with palm trees, feature seven rides, with arcade games, bowling and laser tag. Gold Membership Card that will grant a walk-up bar and restaurant, and hours of family entertainment. ”We always try to be a little more them $10 in free play every day they opt to “We are excited to bring the Funplex brand of fun to Myrtle affordable and enhance the guest expe- visit a Scene75 location for an entire year. Beach. We opened our first location in Mount Laurel, N.J. 23 years rience," Park Operations Manager Mike Scene75 locations are typically open five ago and have developed our parks in a thoughtful and deliber- McKnight said. days per week. ate way since,” said Funplex CEO Brian Williams. “The Funplex • “In trying to think of a way to make our Myrtle Beach will offer a big punch in a compact footprint. Families As Illinois moves to Phase Four of its brand more meaningful to [our guests], I can stay for a few hours and really keep busy.” COVID-19 recouperation of its reopening wanted to introduce a really special offering Surrounding the park will be the Fun in the Sun roller coaster, plan, Space Golf has employed a robot to help all of us push through a year that the largest Visa Big Air Coaster in North America. Contained within to help serve customers and reduce direct continues to challenge us as humans,” said the bordering tracks of the coaster will be the uniquely-themed Up And Overboard from SBF as well as Mach Fun, an interactive person-to-person contact. Jonah Sandler, Scene75's founder and CEO. 360-degree Tower Plane ride from Visa standing more than 50 feet. The three-foot-tall, remote-controlled • “The Visa Tower Plane is very unique in that the rider controls character, known as L-10, fits right in at To meet the physical space needs of their experience,” said Len Soled of Rides 4 U who represents Visa the science fiction-themed family entertain- the new Urban Air Adventure Park in and SBF in the U.S. “The rider uses a lever to control their orien- ment center. In addition to bringing guests Trexlertown, Pennsylvania, the Iron Hill tation and a push button to adjust the ride vehicle’s height. It’s a their pizza, ice cream and drinks in the Sci-fi Company performed a roof raising event unique experience with every ride.” Cafe dining room, L-10 will be sweeping on on June 17. In addition, the park will also feature an SBF 65-foot Drop the blacklight mini golf course and check- Cedar Realty Trust conducted the mas- and Twist tower ride and a mini Reverse Time. A newly designed ing on golfers. sive 60,000-square-foot roof raising in col- Umbrella Kiddie Swing, and a Tea Cup ride, both from Visa round Ray Radelia, Space Golf’s designer and laboration with Urban Air and Iron Hill out the forthcoming ride lineup. builder says that the little robot is just one Company, adding vertical space that will “All of the attractions will be utilizing a custom-designed LED of the steps being taken, as the fun center enable the amusement park to function. lighting package that will allow the attraction lights to run in syn- prepares to reopen: “We’ve installed plastic A rare and complicated construction tech- cronization with them music in the park,” added Soled. panels at all employee/guest interaction nique, the roof raising marks the culmina- The Funplex bar and restaurant will feature signature food and points and developed intense cleaning and tion of months of preparation put in by drink options just steps from the beach. sanitizing schedules for the lobby, rest- Cedar and Iron Hill to secure the necessary “We have been fortunate to provide families a place to eat, ride, rooms, kitchen, golf course, arcade and vir- approvals for the job. splash and play for years and we are thrilled to open another loca- tual reality ride. Of course, we have touch- The roof raising took a total of eight tion for families to make memories,” said Randy Lahn, owner of less hand sanitizing stations throughout.” hours and lifted the entire 60,000-square-foot the Funplex Amusement Centers. “Myrtle Beach has been on our radar for years and I’m happy see it come to fruition.” Space Golf is moving to an online reser- roof by eight feet. The general public was —John W.C. Robinson vation system and for now, the golf course encouraged to come out and view the rais- capacity will be twenty-five percent. ing, with refreshments being provided. All Craig's Cruisers coaster comes in • who attended were encouraged to continue AAMA vice-president Peter Gustafson to observe proper social distancing protocols. has written an open letter to U.S. politi- • cians pointing out that across the country Dave & Buster’s revenues tumbled by restaurants, retail stores, salons and even more than 50% in the first quarter of 2020, state-sponsored gaming devices are being the company revealed. allowed to reopen, but many family enter- “In response to these unprecedent- tainment centers and arcades are not. ed challenges, our leadership team acted “Knowing the diligent work being done thoughtfully and decisively,” said CEO Brian to ensure a safe and healthy environment for Jenkins. “First, we focused on extending the playing public by our industry’s owner/ the company’s liquidity horizon through operator community, we find these contin- aggressive cash conservation efforts and ued restrictions on amusement games to be securing new equity capital. We then turned overly onerous on us, and inconsistent with our attention to safely reopening stores.” SILVER LAKE, Mich. — The first Visa Big Air Coaster in North other, similar consumer interaction devices Greatly affected by the COVID-19 shut- America was delivered in mid-June by Rides 4 U to Craig's and venues,” Gustafson said in his letter. down, revenues totalled $159.8m compared Cruisers at their Silver Lake, Michigan location. The unique He continued, “As an industry, we with $363.6M previously. There was a net coaster has four spinning cars and a 360-degree "Hamster understand how vitality important it is that loss of $43.5M and the EBITDA loss was Wheel" lead car. All Craig's Cruisers locations have been when we reopen, we do so in as safe and $26.1M compared with +$88.9M for the operating since June 11. COURTESY CRAIG'S CRUISERS responsible a way as possible. We’re not same period of last year. July 2020 AMUSEMENT TODAY 19 Maryland State Fairgrounds remains environmentally proactive AT: B. Derek Shaw [email protected]

TIMONIUM, Md. —Recently the Maryland State Fairgrounds was involved in a pair of projects designed to make the grounds more environmentally friendly, in the air and on the roof. The Maryland State Fair & Agricultural Society, Inc.’s environmental initiative to go solar is well underway with the recent installation of more than 7,000 solar panels. The two buildings to receive the redo were the Cow Palace and the Sheep, Swine and Goat Barn. “Our Maryland State Fair & Agricultural Society board of directors and management team are pleased with our selection Solar panel installation (above) was completed on the Cow of local company SolarGaines,” Palace at the Maryland State Fairgrounds. The Sheep, Swine said Chairman of the Board Gerry Brewster, in a released and Goat Barn will also receive the solar panel upgrade. statement. “Installation of over Freshly planted trees were added along the eastern perimeter 7,000 solar panels on previously of the fairgrounds. unutilized roof space will have COURTESY SOLARGAINES, GERRY BREWSTER/MARYLAND STATE enormous environmental, edu- FAIR & AGRICULTURAL SOCIETY cational and financial benefits.” General Manager Andy which aligns with the educational Donna Myers. “It is another Cashman said, “The partnership mission of the Maryland State example of the commitment with SolarGaines will include the Fair & Agricultural Society.” of Baltimore County and the installation of a weather station Going on concurrently, Maryland State Fairgrounds to capture temperature, irradi- thanks to the Baltimore County Board and staff to environ- vide nesting opportunities for Cashman. “We will continue ance, humidity, precipitation, Tree Planting Program, 45 new mental stewardship.” birds, squirrels, and the like, and to strive to make the Maryland pressure and wind.” Cashman trees were planted on the fair- Brewster said, “In addition absorb sound for the benefit of State Fairgrounds the best it added that the monitoring dis- grounds at no cost to the 501(c) (3) to better reflecting Maryland’s the surrounding community.” can possibly be for our two play and kiosk software, which nonprofit operating organization. agricultural and rural roots, “This was the largest tree million annual visitors, neigh- promotes the fairgrounds’ adop- “These new trees are both the trees will provide shade, planting initiative in genera- boring communities, elected tion of solar energy, “will help environmentally beneficial and cool the environment, gener- tions at the Maryland State officials and the citizens of educate the public on how to aesthetically pleasing,” said ate oxygen, reduce CO2 levels, Fairgrounds, utilizing trees Maryland.” reduce their carbon footprint, Maryland State Fair President absorb stormwater runoff, pro- native to Maryland,” said •marylandstatefair.com Carnivals, concessionaires and fairgrounds continuing to serve Throughout the month of June, food trailers were still appearing all over the country in various spots to provide some income while providing food and refreshment to those who want to experience fair/carnival food while supporting vendors. The Alameda County Fairgrounds, Pleasanton, California, has a contactless setup that includes a food pick-up place, along with a separate beer and wine location during their Fair Food Friday’s. People visiting the Alameda County Fairgrounds can make use of the “selfie-spot” provided by the fair so visitors can immortalize this unique experience while practicing social distancing. The cow shown (immediate right) is part of a herd of four on property. This one is Golden State Warrior themed. The grounds recently added Pop Up Drive-In Movies each Friday. The cost is $25 per vehicle with online advance purchase or $30 per vehicle the evening of the movie. COURTESY ALAMEDA COUNTY FAIRGROUNDS 20 AMUSEMENT TODAY July 2020

Set your sights on the premier event for the fair industry!

CONVENTION November 29-December 2 Henry B. Gonzalez Convention Center, San Antonio, Texas www.iafeconvention.com

International Association of Fairs and Expositions 3043 E Cairo, Springfield, MO 65802 • 800/516-0313 toll free • 417/862-5771 www.fairsandexpos.com July 2020 AMUSEMENT TODAY 21 MIDWAYSCENE MIDWAY AT: B. Derek Shaw MARKET PLACE [email protected]

As many food concessionaires are setting our fair’s management team, makes for a great up throughout the country, there has been no partnership and I am excited to welcome them food finder tool, until now. NICA (National back in 2021,” said Tasha Hyder, Clay County Independent Concessionaires Association) Fair Manager, on their facebook page. with a partnership between First Data, Saffire In lieu of the April fair this year, a virtual and Carnival Eats, recently created a vendor- one took place through their Facebook page. It generated database of locations that can con- included a virtual talent show featuring home- nect with people who are trying to find fair made videos from entertainers that were sched- food in their local area. uled. Food vendors also submitted videos of fair The #NICAFairFoodFinder is gathering foods and some even offered educational “how information to populate that site. They are to” videos for making fair treats from home. The inviting interested concessionaires to sign up 2021 edition returns April 1-10. at nicafairfoodfinder.com. Once listings are • online, visitors to the site can search by zip The fairgrounds of the Alaska State Fair, code, desired food categories and more. Palmer, are the new home for drive-in movies • these days. In participation with Showboss AV The three-day Commerce Days Festival and Event Management and the United Way, in Commerce, Oklahoma, is the first known the Pop-Up Drive In Movies at The Fair has amusement industry event with a carnival to quickly become a popular event, since its mid- open to the public. Over the Memorial Day May start. Two different movies are shown each weekend, the ninth annual edition took place Friday and Saturday evening on a 23-foot-wide with Great Plains Amusements, based over and 13-foot-tall LED screen. Admission is $25 per 250 miles away in Rush Springs, Oklahoma, as carload. Reservations must be made online. the midway provider. In mid-May, the late August fair cancelled for Precautions were put in place to ensure the this year — the first time since World War II. The safety of the community. Fairgoers were asked fair will be back Aug. 26–Sept. 6, 2021, with mid- to bring their own chairs and socially distance way by Golden Wheel Amusements. from other groups when sitting to enjoy food • or live music, in lieu of bleacher and communal Gary Chubb, former senior director of main- seating. Rides were filled at half capacity for tenance at Hersheypark, recently announced social distancing and hand sanitizer was avail- the formation of GC Amusement Consulting, able along with stand-alone hand washing sta- LLC, to serve the amusement industry. tions. It was reported that attendance figures With almost 50 years’ experience in the were double the amount from last year. amusement business, Chubb is available to assist • in a number of industry-related areas. His experi- Deggeller Attractions recently signed ence includes, but is not limited to, permanent a 10-year contract extension with the board amusement park, traveling show, water park, of the Clay County Agricultural Fair, Green family entertainment center, trampoline park and Cove Springs, Florida. Deggeller, based in amusement industry-related ride inspections, Stuart, Florida, has been the midway provider operations inspections, safety inspections, stan- since inception in 1987. dard practice reviews, ride maintenance reviews, “We are ecstatic to continue our longstand- grounds and facility inspections and providing ing relationship with Deggeller Attractions. For defense litigation support and consulting. the past 34 years, Deggeller Attractions has pro- “I have always respected a number of vided Clay County an exceptionally entertain- industry veterans that opened their own ing, clean and safe family experience. Beyond consulting businesses — industry greats like just a business relationship, we truly regard Harold Hudson, Jerry Aldrich, Pat Hoffman the Deggeller’s and their team as part of the and many more,” said Chubb. “I figured, why FrederiksenClay County 1/7x3 Fair family.b/w 3/14/02Deggeller 11:22Attractions AM Pagenot, 1I’ll give it a shot and see how things work ongoing commitment to quality, safety and out. Besides, I have to do something to keep innovation, added to the close relationship with myself busy.”

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Keep our amusement park industry strong! Buy products and services from these suppliers. 22 AMUSEMENT TODAY July 2020 Fairs nationwide cancel 2020 events, NAME adds new Visa Kentucky adjusts for show to go on Mini Breakdance to lineup UNITED STATES — Many county, state and all year to prepare for their livestock and projects, independent fairs and rodeos across North America so we are determined to still provide them an event have been cancelling their upcoming events. that showcases their hard work and perseverance Closures have surpassed 360 fairs according to the through a very difficult year." International Association of Fairs and Expositions. That event is a junior livestock expo the (This includes member and non-member fairs.) Illinois Department of Agriculture is hosting in Here’s a sample of some of the ones that will not Springfield this September. The expo is for Illinois take place as well as ones with modifications. exhibitors ages 8-21 to show their animals. The The 170th edition of the Wisconsin State Fair 4-H general project show will take place virtually, will not occur in 2020, yet another victim to COVID- with premiums and ribbons to be distributed by 19. The closure was done on behalf of the safety of the agriculture department. all fairgoers, staff, vendors, entertainers, exhibitors, Both fairs attracted more than 600,000 visi- sponsors, suppliers and other parties integral to the tors combined last year. Some estimate the lost fair. Due to evidence that the virus spreads easily economic activity from the cancellation of the FARMLAND, Ind. — and quickly when people are gathered in densely Illinois State Fair could be north of $80 million North American Midway populated areas led numerous agencies to continue for the Springfield area due to lost hotel reserva- Entertainment (NAME) their recommendation to avoid mass gatherings. tions and restaurant visits. The total estimated took delivery of a new Visa The 11-day fair fit into that category. economic loss in the DuQuoin area is $6 million. Mini Breakdance in late "We couldn’t find a way to basically have The 2021 Illinois State Fair will run from August June (above). The sale was every good feature of the fair, and yeah, putting 12-22, the 2021 DuQuoin State Fair is scheduled brokered by Rides 4 U who together a diminished product was not something for August 27-September 6. NAME has been the exhibited the attraction we wanted to do," said John Yingling, chairman Illinois State Fair ride provider in the past. The 2021 during recent IAAPA Expos of the board, in a story with WDJT, CBS 58. The fair and beyond is currently in a bidding process. (right). COURTESY RIDES 4 U; fair feels it will take a four million dollar hit in The DuQuoin State Fair will again have Miller AT/JOHN W.C. ROBINSON lost revenue. The last time the Wisconsin State Spectacular Shows providing the fun. Fair was canceled was during World War II in After months of review and discussion, the 1945. The fair, with its independent ride midway, Iowa State Fair Board cancelled the fair due to con- Mary Talley speaks out to save comes back August 5-15, 2021. tinuing concerns about coronavirus and the financial The 150-year-old Tennessee State Fair will not impracticality of a socially distant fair. The decision outdoor entertainment industry take place this September 11-20. “We’re just doing came down to a choice between risk and reward. what we believe is in the best interest of the health Should organizers offer a fair with the bare mini- FORT WORTH — Mary Brown Talley, principal with Talley and well-being of those who walk through our gates mum, or wait until next year when all who wanted Amusements, recently wrote an open letter regarding the reopen- each year,” said General Manager Scott Jones on to could participate. “We tried every which way in ing of the amusement industry. the event's website. “The more we talked with local the world to put together a plan that kept people Here are excerpts from the 18-paragraph message: “The and state officials, gathered information from those safe and that also completed the mission of the Iowa response to the COVID-19 pandemic has involved with other similar events, and discussed State Fair,” said Gary Slater, Iowa State Fair CEO in launched the largest human experiment in world the topic thoroughly within our own board, we came the Des Moines Register. But “it became a challenge to history. Here in the United States, American to the conclusion that it would be best this year to have a fair that we could all enjoy and be proud of.” citizens have been forced into confinement, and not host a traditional state fair.” With limited occupancy on the grounds rec- our once-thriving economy has been driven Another challenge this year would be to ommended by medical professionals and the sub- to a screeching halt with tens of millions now fit in the fair in a reduced footprint while fol- stantial drop in attendance suggested surveys, unemployed and tens of thousands of busi- lowing health protocols. A new MLS stadium the 2020 fair would have been a shadow of past nesses on the brink of collapse. Decades-old Talley is under construction providing concern about fairs. “Not having a fair and having a socially dis- family companies are at or very near bankruptcy being able to meet the restrictions and preventive tant fair lost about the same amount of money,” as state and local governments continue to maintain their execu- recommendations associated with COVID-19 as Slater said. “To have a fair that broke even, we tive orders to keep closed, what they have deemed to be ‘non- expressed by healthcare officials. would have had to have triple the number” of essential’ businesses. Jones and his staff are developing plans to people who said in the survey that they would “In the span of just a few short weeks, the ability to earn a offer a number of activities during the 10-day attend. “It was not even close to breaking even.” livelihood in the fair and outdoor entertainment industry has period the fair would have been held. Some ideas With the cancellation of the fair this year, it completely vanished. While these measures were said to be “tem- being considered include contests, exhibits, the is estimated the loss for the Des Moines tourism porary” in order to stop the spread of the virus, an important fact presence of certain carnival-like vendors and industry may be up to a $110 million. The inde- remains. These restrictions continue to remain in place and my abil- virtual and/or digital events. This is the first pendent midway fair returns August 12-22, 2021. ity to earn an income in my family-owned business has evaporated time since WWII, that the state has not held a fair. The Kentucky State Fair will go on at the into thin air. What was once a $4.5 billion-dollar annual industry The 2021 dates are September 10-19 with NAME Kentucky Exposition Center. Kentucky Governor has been completely annihilated, not by the virus, but by the mis- slated to be the ride concessionaire. Andy Beshear approved a plan in early June that guided attempts to prevent its spread. A pair of state fairs in The Prairie State — allows the state fair to take place with modifica- “Just like many of my fellow outdoor amusement industry Springfield and DuQuoin, Ill. — will not oper- tions. There will be significantly less vendors and colleagues, my company has lost millions of dollars of revenue we ate this year. The decision was made by state many things will look very different. State fair staff, will never be able to recoup. The cities and towns we visit each officials because of the ongoing COVID-19 pan- vendors, judges and livestock participants will be year have lost critical revenue used to pay for parks, roads, police, demic. Governor JB Pritzker issued an Executive required to wear facial coverings. The midway will fire, and EMS services. Most importantly, our friends, neighbors Order cancelling the Illinois State Fair and have enhanced social distancing for ride, game and and fellow Americans have lost the joy and excitement that our the DuQuoin State Fair. Pritzker called it "the food queuing. The plan includes wider aisles inside industry provides and which has been a staple of American life right choice based on guidance from the Illinois buildings, reduced indoor capacity and additional for generations. Department of Public Health and other experts: hygiene stations throughout the grounds. Livestock “It is now imperative that all of our voices are heard and paid We have to prioritize keeping our people safe," competitions will be reduced significantly, by up to attention to. In order to accomplish that, we must all — and I mean he said in a statement on the Illinois.gov website. 69% according to reports. all (circuses, fairs, carnivals, our employees, and the good folks Both fairs are run by Illinois state government. The concert area will be expanded to 5.2 acres we serve) — band together and force these government decision "We've said from the very beginning our main from the existing footprint of 1.9 acres to allow makers in every city, county, and state to immediately put in place concern is the health and safety of those who attend for proper social distancing. Projector screens will a plan for a phased-in reopening of our industry, just as they have our state fairs," said Jerry Costello II, Illinois provide increased viewing with seating expanded already done for so many others. Department of Agriculture, acting director. "These from 32-inch rows to 6-foot rows and 10-foot cross “Now is the time,” Talley concluded, “for all of us to set aside aren't just fairs; they are economic engines for the aisles. This is the first of four years that Kissel competitive differences and do what is right for our industry and Springfield and DuQuoin communities that high- Entertainment will provide the ride midway. The for our country so that future generations will have the opportunity, light the best that Illinois has to offer and shine a fair runs August 20-30. just like we did, to continue the traditions of the outdoor entertain- spotlight on kids around our state. These kids work —B. Derek Shaw ment industry and to create jobs, opportunities and memories.” July 2020 AMUSEMENT TODAY 23 24 AMUSEMENT TODAY July 2020

WATER PARKS & RECREATION  Water park reopening webinars — page 26 / WhiteWater creates new Endless Surf — page 28 Texas water park gets a WhiteWater West supplies new thriller jump start on the season Tonga Twister adds heart-pounding AT: Jeffrey Seifert attraction to Aquatica San Antonio [email protected] NEW CANEY, Texas — The long-delayed Big Rivers Waterpark Tonga Twister adds vibrant new color — and sound — to & Adventures, which struggled for years to get completed and Aquatica. Inset, Aqualucent fabrication allows natural light to finally open to the public last year, decided it was ready to open for illuminate patterns as the rider traverses the slide. 2020 regardless of what the state’s governor proclaimed. COURTESY AQUATICA CEO and developer Monty Galland opened the park on Memorial Day weekend appearing to defy the orders of Texas State Governor Greg Abbott. At the time, pools were allowed to open, but amusement venues, splash pads and water parks were to remain closed. Galland claimed that despite having “water park” in its name, Big Rivers wasn’t breaking the rules as the county in which the park is located considers the facility a “commercial pool.” The park has a wave pool, lazy river, family raft slides, body slides and racing slides. It also claims to have the largest waterplay structure in Texas. Along with the interactive play elements, the waterplay structure has an additional eight slides. Just one week later, the governor eased restrictions and allowed all water parks within the state to open. The CDC has stated that proper sanitation at pools and water parks will likely kill the COVID-19 virus. According to Galland, benches were separated to encourage small family and friend groupings, guests were asked to social distance and hand sanitizing stations were set up throughout the park. The chlorine in the water was increased and is being monitored closely. Galland limited the park to 2,020 customers and opening day tickets sold for $20.20. The 2,020 figure represents approximately 16 percent of the park’s full capacity. Tickets were sold online in advance, however, that did not guarantee entry into AT: Tim Baldwin ent on both slides, which gives that add bursts of light and color the park and guests were advised to get there early. [email protected] riders incentive to take in the to our water slides,” said Emily Some families began to queue as early as 7 a.m., and by natural light show each offers. Colombo, VP of strategic part- the time the park opened at 10:30 a.m., a long line of people SAN ANTONIO — Hot on Standing more than 50 nerships, WhiteWater West. “For had formed outside the gates. Those in the queue had to wait in the heels of last year’s addition — feet tall, each of the two slides SeaWorld, our in-house manu- the hot sun; few were practicing social distancing and very few Iku’s Breakaway Falls by ProSlide stretches 415 feet. Riders finish facturing specialists, architects, were wearing masks. After a few hours of operation, as groups — Tonga Twister is the latest their voyage in a splashpool. and engineers collaborated with or families left the park, others were allowed to enter. crowd pleaser at Aquatica, Sea “As we welcome guests their team to create eight new Because it was one of the few water parks to open on Memorial World San Antonio’s water park. back to Aquatica, we are excit- patterns, using six colors and Day weekend, the park garnered national media attention. Supplied by WhiteWater West ed for them to get reacquainted over 20 unique shapes. The pro- The following May weekend, tickets were again sold in advance, (Richmond, B.C.), Tonga Twister with our newest thrill ride,” said cess was extremely exciting for but ticket sales reached capacity early in the day and the park even combines with the Canadian com- Lise Collins, vice president of all of us, and everyone stepped went so far as to block off the parking lot. The park’s Facebook pany’s Taumata Racer, Aquatica’s Aquatica San Antonio. “It’s the up to the challenge to create page showed there was much confusion as to what options were six-lane mat racer that launched first water ride of its kind [in something simple, low mainte- available to patrons who had pre-purchased tickets in hand. With in 2018, to provide visitors three San Antonio] to have two body nance and yet truly spectacular.” access to parking closed, some ticket holders were not even given new attractions in the last three slides, each with its own light In making an effective use of the option to wait in line to get into the park as others left. Many years — an impressive feat for show and high-energy music to space, Aquatica retired two slides were told to come back during the week, which may not have been any water park. increase the excitement and fun.” off an older four-slide complex an option for some. The park will continue daily operation through In a bit of cruel irony, Tonga A series of speakers posi- for the dynamic new additions. August 15, then operate on weekends through September 27. Twister made its debut less than tioned along the slides allow rid- By using the existing tower and In addition to the traditional water park, Big Rivers also fea- two weeks before the COVID-19 ers to enjoy the pulsating music catch pool, the emphasis on the tures a floating Aquaglide obstacle course on its spring-fed river. mandated shutdown in March. throughout the ride. new project could be focused The Wild Isle obstacle course is included with the water park daily Serving guests new thrills for “The music combined with on the multi-sensory aspects of admission or with a season pass. Everyone is limited to one hour on spring break remained a tease the lighting effects give the ride Tonga Twister. The configuration the course per visit. until water parks were cleared to a fun and vibrant club-like feel,” of the new slides is completely A ticket to the water park also gains admission to Gator reopen by the governor. Aquatica said Collins. “Well known, pop- original to what stood previously. Bayou Adventure Park which includes a number of dry attrac- renewed its season on June 6. ular songs of all genres per- Tonga Twister diversifies tions: Gator Gulch alligator encounter, Big Al’s Farm petting Tonga Twister combines formed by some of today’s hot- Aquatica’s lineup. Family and zoo, Big Al’s Fishing Hole and Mystic Forest Maze. new elements to standard water- test musicians are piped into children’s slides are on offer, but The aerial adventures part of the Gator Bayou features a slides — visual and audio. Using the slides. Riders will definitely for the more adventurous, the ropes course, zip lines and climbing wall — all priced separately. WhiteWater’s AquaLucent tech- recognize these songs.” park’s portfolio now includes the Big Rivers Waterpark is part of the Grand Texas Sports and nology, images and patterns are Riders must be 48 inches tall experience of Tonga Twister, trap Entertainment District that is to eventually include a theme incorporated into the fabrication to participate in the body slide. door slides, negative-G wave wall park, sportsplex, factory outlet mall, restaurants and hotels. of the slides to allow vivid col- “For the past five years, slides, racing lanes and family The Grand Texas RV Resort, Speedsports Racing Park and a ors and graphics to accent the we have been developing our rafts that enter an underground Valero convenience store are already open. journey down each of the two AquaLucent technology, creating grotto encountering face-to-fin slides. The designs are differ- exciting new shapes and patterns views of stingrays. July 2020 AMUSEMENT TODAY 25 26 AMUSEMENT TODAY July 2020 Whitewater West webinar helping to navigate water park openings

AT: Pam Sherborne Vantage platform that has the cleaning procedures. [email protected] capabilities of determining Another important aspect in-park density and real-time of operating this season is look- VANCOUVER, B.C. — A attendance. ing at emer- panel of water park industry Since many gency proce- professionals all agreed that Webinar: Park Reopening ride opera- dures such as the novel coronavirus pan- tors cannot first aid and demic has and is changing Panel Discussion see the end of how that will just about everything in the queue lines, be adminis- industry. As water park opera- the Vantage tered in ways tors and owners begin prepar- program can Mendelson that are safe Bromilow ing and opening for the 2020 virtually assess the situation. to both employees and guests.

This document is copyright and the proprietary information herein are the sole property of WhiteWater West industries ltd. And may season, those changes will be not be reproduced or distributed without prior consent of whitewater west industries ltd. It also can help to encourage There was discussion challenging. guests to disperse and visit less about taking temperatures "With the cash flow and director of customer success ing correct. Once a park is al- populated attractions to better at the entrance gates and if the stay-at-home orders, it and product lowed to open, an inspection manage guest density. This is they would be reliable during just kind of changes how we innovation at date has to be set up with the done with an RFID wristband. the summer. And, if deciding do everything," said Jody Vantage and health department and "they "When guests come in, we to take temperatures, what Kneupper, park president David Bro- are busy, too." scan them," Mendelson said. would happen if one person in at Wild Waves and Premier milow, direc- "Once we can do that, "As they leave, we scan them a group comes in and records Parks, Seattle, Washington. tor, parks and then we will out. We know exactly how a fever? Do you not allow any "And it starts at the begin- attractions, have to see many people are in the park in of the group to enter or just the Gonzales ning with hiring." Mobaro. what we can real time." one person? WhiteWater West Indus- From doing Zoom inter- pull together The program can be Communicating with tries hosted a webinar in late views in hiring to determining and what we changed as capacity limits are employees and with guests May, along with a panel of park and pool capacities and can afford to increased. will be tantamount this sea- water park industry profes- densities to cleaning tubes, pull togeth- Kneupper Bromilow discussed how son. With little time to train sionals, to try to help water mats and ropes courses, the dis- er," he said. Mobaro can give operators employees, procedures will park owners and operators cussion ran longer than an hour That tight window will re- the ability to set up automated need to be clearly defined navigate their ways into open- with more issues still out there. quire lots of funding. reports for sanitary cleaning. and discussed. ing for the 2020 season. There seem to be chal- They all agreed during that With a real-time COVID-19 The panel agreed that Franceen Gonzales, re- lenges at ever corner. Water webinar there is no playbook. dashboard, Mobaro can sup- this year guests will want the gional vice president at White- parks, like other attractions, States are reopening on differ- port owners in monitoring cleaning team to be visible. Water, headquartered in Van- have a tight window in which ent time tables and in different completed verses missing Hand sanitizers and other san- couver, British Columbia, led to ramp up and open. One of ways. Park officials will have audits at different locations itizations will play a big part the panel that included, besides the problems Kneupper dis- to be their own pathfinders. to create better communica- in 2020 operations. Kneupper, Aaron Mendelson, cussed was getting the tim- Mendelson discussed the tion across the park regarding •whitewaterwest.com July 2020 AMUSEMENT TODAY 27 Kalahari institutes numerous NEWSSPLASH measures to keep guests safe AT: Jeffrey L. Seifert [email protected] AT: Jeffrey Seifert [email protected] The brand-new Soaky Mountain Water- city leaders have been trying to revitalize. WISCONSIN DELLS, Wis. park in Sevierville, Tennessee, plans to start Other than the location and estimated invest- — The Kalahari Resort in soft opening on June 27. Season passholders ment costs, no other details about the pro- Wisconsin Dells opened back and guests of Wilderness at Smokies lodge posed water park have been released. up to guests on May 27, after will get a sneak preview on June 25-26. Plans • having been closed in March for a grand opening celebration, however, Although it seems as if the majority of due to the COVID-19 pandem- have been pushed back to 2021. water parks have been able to open or are ic. The resorts in Sandusky, “We want to throw a big celebration to planning to open with new restrictions in Ohio, and Pocono Mountains, mark the opening of this fabulous water park, place, some fairly sizeable parks are not able Pennsylvania, were planning but for right now, we will have to wait and to do so. to open in June. The Round practice responsible social distancing and Waves Resort Corpus Christi (Texas) Rock, Texas, resort currently other safety precautions outlined in our Safer announced that it will remain closed for the under construction is still on at Play Program,” Dave Andrews, general 2020 summer season owing to the COVID-19 schedule to make its debut in November of this year. manager of Soaky Mountain Waterpark, said. pandemic. Stephanie Picket, the resort's “This time has brought unprecedented challenges, and we • general manager, indicated they cannot hire want to offer a safe place for families to come together and focus Margaritaville Lake Resort in Mont- the 300 lifeguards that are required to oper- on the fun instead of the worry,” said Travis Nelson, spokesper- gomery, Texas, is bumping up its plans for ate the park. son, Kalahari Resorts and Conventions. “When you’re ready reopening. Originally scheduled to open The resort's hotel, restaurant and its for a getaway, Kalahari will be open with a vacation experience July 1, the resort will instead open in phas- 4,000-square-foot indoor gaming lounge and guests can feel good about.” es starting on June 26, and has been taking esports training center will also be closed to The resort followed expert reopening guidance and poli- online and phone reservations. The state of the public until May 2021. cies from state and local authorities, including the Wisconsin Texas considered construction an essential Water World in Federal Heights, Colo- Economic Development Corporation’s Reopening Guidelines. business. That, along with favorable weath- rado, has also indicated that the park will not As more information becomes available, Kalahari will continue er conditions allowed construction to finish operate for the 2020 season. to make adjustments to support best practices for the safety and ahead of schedule and the resort to plan a “We have monitored all Colorado public well-being of guests and associates. sooner-than-expected opening. The Jimmy health orders including state, county, city and The entire Kalahari team was required to complete wellness Buffet-style property, northwest of Houston, health department, and we are currently not and safety training which included OSHA and CDC requirements. features 303 suites in a 20-story luxury tower permitted to open Water World. At this time Temperature checks are made for every associate coming onto the overlooking Lake Conroe, and 32 waterfront and in direct consultation with public officials, property; anyone with a temperature higher than 100.4 is not per- cottages. Along with 72,000 square feet of there is no indication that an aquatic park mitted on the property. Resort employees are wearing masks and conference and event space, the resort in- of our size and scope, which operates with gloves and are asked to follow strict guidelines for handwashing. cludes a three-acre water park, five pools, larger guest attendance, will be permitted to Visual signage and text messaging are utilized to remind 5 o'clock Somewhere swim-up pool bar, St. open within our short summer operating sea- guests to maintain a proper physical distance staying six feet Somewhere Spa and an 18-hole golf course. son,” the park stated in an email. from anyone not in their group. In addition, staggered guest Activities on the 22,000-acre Lake Conroe in- One of the factors that went into Water service desks are used, and the resort has requested that only clude boating, fishing, water and jet skiing, World’s decision to cancel the season was one family member check in at the front desk. Protective screens kayaking, sandy beaches, multiple marinas, the fact that training seasonal staff each year are in place in those areas where it is necessary, such as the front nearby hiking and dinner cruises. takes several months, and so far no in-person desk, coffee shops, retail stores and snack shops • training has been allowed. The resort’s sanitizing and wellness guidelines are communi- The owner of Atlantic City's Showboat • cated and visible to everyone at the resort. Guests may view sanita- Hotel has revealed plans to build a $100 mil- Plans have been revealed for a new $53 tion practices through a dedicated in-room TV sanitation station lion indoor water park. The former Showboat million (AU$77 million) state-of-the-art aquat- and online. Casino currently operates as a non-gambling ic and leisure center in Parramatta, New Chairs and loungers are sanitized at the end of every day with destination in Atlantic City. Bart Blatstein, South Wales, Australia. hospital-grade disinfectants. Some of the chairs and loungers were the Philadelphia developer who runs the ho- The ultra contemporary ring-shaped removed to aid in physical distancing. All chemicals and safety pro- tel said, “Atlantic City does not have a family structure is designed to integrate with the tocols used in the water park meet and exceed industry standards. market. This will open up a whole new market parkland surroundings of Parramatta Park, EPA approved hospital-grade disinfectants in high-pressure spray- that doesn’t exist.” minimize noise and reduce the impact on ers are deployed by a specialty task force team member. Continued Atlantic City, which has been a resort nearby residents. Contained within the deep-cleaning occurs on all high-touch point surfaces including fau- town since the late 1800s, became a hotbed ring are multiple indoor pools including cets, trash receptacles, vending machines, elevators, buttons, keypad, of gambling casinos when gaming was ap- a 25-meter lap pool; a 10-lane, 50-meter luggage cars, stair handrails, gym equipment, statues and counters. proved in 1976. The city's failure to diversify outdoor lap pool; a water play structure; Kalarahi is also encouraging guests to go cashless by plac- resulted in a decline in the new millennium splash pools; cafe; locker and changing ing funds on a room key, wristband or Kalahari gift card. Resort with multiple casinos closing. rooms and plenty of open space for lounge information, such as maps and coupons, that was included in a Blatstein is seeking approval from the Ca- chairs and umbrellas. key card packet in the past will instead be transmitted via text to sino Reinvestment Development Authority The center is being funded by the state the guest’s phone. for designation as an entertainment retail dis- government and the City of Parramatta. The Restaurant occupancy will be dictated by local governance. trict. That would entitle the water park proj- design by Grimshaw Architects, Andrew All condiments will be single-use whenever possible. Single- ect to tax breaks on construction material as Burges Architects and McGregor Coxall use paper menus are provided at each sit-down restaurant. well as an annual rebate of up to $2.5 million includes the integration of native plants and Mints and toothpicks have been removed. High touch areas in sales tax. The type of sales tax rebate he is shrubs around the structure. such as pens, check presenters, order stations, chairs, highchairs seeking has been widely used in Atlantic City. Architect Andrew Burges said of the de- and handrails are frequently sanitized with the use of hospital- Although the proposal is the latest in a string sign: “We believe that blending it into the nat- grade disinfectants. of water park projects envisioned for Atlantic ural park setting will really broaden the appeal Maids no longer enter an occupied guest’s room. Traditional City, Blatstein said he already has assembled of the aquatic and leisure center and make it room service is no longer offered. Guests wanting a change of a team to run the project and has completed a popular and enjoyable experience for the linens or towels can place these items in a bag to be exchanged soil testing. city’s diverse and growing community.” outside the door of the guest room. High touch items have been Construction is taking place on an exist- The project is scheduled for comple- removed including tissue box covers, ice bucket, informational ing parking lot between the Showboat and tion in 2023. The city's last public pool was binders, coffee makers, newspapers, menus and pens. Ocean Casino Resort at the north end of the bulldozed in 2018 to make way for the new Despite concerns over the current pandemic, Kalahari wants Atlantic City Boardwalk, an area casino and Western Sydney Stadium development. its guests to have confidence in their getaway at one of their resorts and to focus on family memories instead of focusing on worry. 28 AMUSEMENT TODAY July 2020 WhiteWater supplies La Vague Grand Paris with new Endless Surf AT: Jeffrey Seifert [email protected]

SEVRAN, France — Bodysurfing on ocean waves has likely been around for as long as humans have been swimming in the ocean. Standing up on what is now commonly called a surfboard is more recent and developed as part of the Polynesian culture and became popular with Pacific Islanders. In the early 1900s, surfing made its way from the islands to the shores of California, taking off in the 1960s and 1970s. During its early history, surfing was limited to those having access to the right kind of ocean waves. That all changed in 1969 Sevran, France, is hoping to become a destination for those with the opening of Big Surf seeking to enjoy water sports in Europe. The iconic land- in Tempe, Arizona. That first based surfing experience at La Vague Grand Paris will serve contemporary wave pool was as the anchor to what is planned to be an epic entertainment able to produce waves up to venue just outside of Paris. COURTESY WHITEWATER WEST five feet that could be ridden with a conventional surfboard. surf pool, Disney’s Typhoon ments and guests in the pool. It allowed surfers to ride the Lagoon, in 1989. With Endless Wave Doctor’s intuitive interface waves, hundreds of miles from Surf, we introduce the next gen- lets surf pool operators create any the nearest ocean. eration of surf pool technology. wave desired for their operations. Since that time, surfing Our goal is to make the world’s With the ability to run multiple has increased in popularity best man-made wave, creating wave types at one time, begin- — to the point that currently an authentic surf experience ners, intermediates, and experts more than 24 million people that enables tens of thousands can surf alongside each other, identify themselves as surfers. to discover the thrill of surfing providing huge operational flex- Following petitions and appli- for the first time,” said Geoff ibility. In just a few simple taps, The IOC has been insistent open in 2023 and hopes there cations from the International Chutter, WhiteWater’s CEO. operators will be able to look at that the Olympic surfing com- might still be a chance to sway Surfing Association (ISA), “Our reliable pneumatic the overview of their surf pool, petition takes place in the ocean. the games’ organizers into the International Olympic technology creates endless roll- and subsequently decide which Tokyo had hoped to use its new changing their minds. Sevran, a Committee (IOC) voted to ing sets, designed for operation- types of waves to run and where. Surf Stadium Japan, but the IOC northeast suburb of Paris, is less include surfing competition in al success; being flexible, high Operators can easily adapt to refused to change the venue than 15 miles from the city cen- the 2020 Olympic Games (now capacity, and above all else, the different skill levels of rid- from Tsurigasaki Beach. Instead, ter and will have a venue that postponed to 2021). The Games safe,” explained Paul Chutter, ers in the pool. The technology the Surf Stadium will serve as can literally guarantee waves. of the XXXII Olympiad, to be chief business development offi- even allows for different types a venue for pre-competition Even without the Olympic held in Tokyo, will utilize the cer of WhiteWater. "Inland surf- of waves in different parts of the warm-ups and training sessions. competition, the park can serve Tsurigasaki Surfing Beach about ing frees surfers from the whims pool. For instance, operators can Paris has already desig- as a training ground for Olympic 40 miles east of Tokyo. of Mother Nature and proximity turn down the size and frequency nated the beach at Teahupo’o, athletes, with some of the very For the XXXIII Olympiad, to the coast by providing man- of waves for intermediate surfers Tahiti, as the official site of best surfers coming to Sevran to Paris does not have the luxury made surf," added Chutter. on one side and run fast, barrel- the 2024 surfing competition. showcase their skills. The presi- of a nearby coast with suitable As the name implies, the ing waves for more advanced That venue, more than 9,000 dent of the French Federation of surfing waves. A northeast com- wave-generating machine can surfers at the other end of the miles away makes it one of surfing, Jean-Luc Arassus, said mune of Paris known as Sevran provide an endless supply of pool. This allows everybody to the longest distances between that there are more surfers in is constructing a large board- different types of waves with surf the right waves for their an event and the host city at the populous Paris region than sports park that will include a the flick of a switch — or more skill level so that nobody gets left any Olympic Games in histo- anywhere else in France and double-sided wave pool when precisely — instructions from a out, a common occurrence in surf ry. Although France does have that "there is great potential to it opens in the summer of 2023. computer. Its heart-shaped pool pool operations. plenty of beaches, at that time find among this population, a The 250 million La Vague design is scalable in size, with Baptiste Caulonque, the of year good surfing waves future world champion." Grand Paris project is set to a maximum width of 1,000 feet creative mind behind the Paris could be unreliable. Teahupo’o La Vague Grand Paris become a high-end entertainment in a five-acre pool. The machine project, is the chief operations has its strongest swells between could serve as a venue for the venue. Included with an Endless can provide waves in both direc- officer of Surf Park Holdings April and October, but it Paralympic Games which are Surf ES4800 surf pool are a skate tions from the center of the pool, and the project director of La is also considered one of the organized in parallel with the park, family-focused aquatic with a wave lasting up to 26 Vague Grand Paris. A former most dangerous. One wrong Olympic Games. A 2001 agree- amenities, a cycle track, beaches, seconds from the beginning to financial and business analyst move and surfers could find ment assures that host cities man- water park, basketball courts, a the end of the ride. The pool for PricewaterhouseCoopers, themselves banging into sharp age both the Olympic Games and music stage, and an urban board- can accommodate 75 surfers at he developed the operating and coral beneath the water’s sur- the Paralympics Games. walk incorporating restaurants, a time, with waves potentially financial models for the mas- face. Teahupo’o roughly trans- Made-to-order waves offer bars, and retail facilities. getting pumped out every eight sive surf park. He also provides lates to “wall of skulls.” Travel surfers the chance to play or WhiteWater West of seconds. However, according to consulting services to assist from Paris to Polynesia usually train in a structure that mim- Canada has been chosen to sup- WhiteWater, a 10-to-12 second organizations in development, involves multiple transfers and ics ocean conditions, but with ply the park with an ES4800 interval is optimal for most pools. finance, and business opera- takes approximately 20 hours. perfect waves and swell peri- Surf Pool. Endless Surf features The wave-producing tions in the hospitality and Officials dismissed that concern ods. Despite the high installa- powerful, efficient and custom- machine is accessed via a com- amusement park sectors across arguing that only 48 surfers tion costs, wave pools and surf izable waves. The inland wave- puter running patented software. Europe and the Americas — would compete, and many of parks are being installed every- producing technology is backed Titled Wave Doctor, its propri- including two previous large- them might choose to not even where, from Asia to Europe to by WhiteWater’s four decades etary programming gives the scale surf park projects. He is an come to Paris, but instead travel North America. The face of the of expertise in aquatic engineer- operator the control to change avid surfer and has developed directly to Tahiti. sport is changing dramatically ing and design experience. the wave pattern in real-time a variety of skills in the board- La Vague Grand Paris as surfers are no longer limited “WhiteWater made its first based on the session require- sports industry. expects to have the wave pool to ocean beaches. July 2020 AMUSEMENT TODAY 29 30 AMUSEMENT TODAY July 2020 July 2020 AMUSEMENT TODAY 31

BUSINESS & NEWSMAKERS  Women Of Influence: Nancy Nelson Gorman — page 32 / Gateway Ticketing hosts webinars — page 35 Joyland Park handles shutdown challenges, reopens to high hopes

AT: Tim Baldwin “As soon as it was [email protected] announced we could reopen, we had all four news stations LUBBOCK, Texas — The out at the park,” said David. road to reopening wasn’t “We feel very blessed with the easy, and it came with a roller support of our community.” coaster-sized load of nervous The park’s website made anxiety. Joyland Park is one the point to thank its support- example of family-run tradi- ers, as well as Senator Charles tional parks across the United Perry and Marc McDougal States that faced a frightening and Mike Toomey, part of the uncertainty. governor’s team. “We actually opened. “Five years ago, Lubbock We were open for a couple had a terrible flood,” said of weeks for spring break in David. “We were underwater March,” said David and Kristi and that was devastating. We Dean, owners of Joyland. were able to work hard and Then the rug was pulled reopen in about two weeks out from under them. During Joyland welcomed back guests beginning with a lot of praying and a lot those weeks, the Deans had sta- June 12. The EnJOYment card (inset) was of cussing. Hard work got us tioned hand sanitizer around a hugely successful promotion to bring in through that. This was differ- the park. revenue during the temporary shutdown. ent. This was a different kind “It was looming on the It served as an eight-visit season pass valid of hard work.” horizon,” David said. “We during 2020 and 2021. With the approval to were already trying to be AT/TIM BALDWIN; COURTESY JOYLAND reopen, the process of bring- proactive.” ing seasonal staff back on was The Deans were thankful influential people in high plac- the park could reopen brought all,” said Kristi. underway. that their winter maintenance es,” said David. “Hosting local in a revenue stream while the “We have submitted plan “We have more yellow had been completed to get the city officials with events each park was in shutdown. The after plan that would comply squares on the midway than park ready for spring break. year was beneficial. That was a EnJOYment card offered a $227 with any guidelines they were you can imagine,” said David. “We also had our employ- direct line.” value for $75, which includes enforcing,” added David. As this issue of AT goes ees back,” added Kristi. “We Being at the top regret- eight visits, a free souvenir cup The Deans also remained into production, Joyland has at least know who to call to tably causes one to bear the and any two days to bring a in communication with other been able to welcome back its see who is interested in com- burden of the staffing below. friend for free. The promotion small park owners but pointed first guests in three months. ing back.” The Deans were disappointed was a great success. out that regulations varied by “This is so unprecedent- The Deans understand that to lay off the full-time staff. “The support we received state, which added to the uncer- ed,” said Kristi. “You just try some of that seasonal staff was Even David was removed from from our local community and tainty of any developments. to survive through it. As pre- lost to them having to find the payroll. Government aid within the state — wow! — it’s Following the conversa- pared as you are or can be, other jobs. helped, and David praised his really heartwarming. People tion with Amusement Today, the your fate is in the hands of Following the shutdown, local banks for working seven really backed us up and didn’t Deans received good news on someone who has nothing to the loss of much of the sea- days a week to help businesses. want to see us go out of busi- June 3 with Governor Greg do with your business. That’s son made the viability of even Part of the heartbreak of let- ness,” said David. “It was Abbott’s Phase III initiatives the hardest thing about it.” keeping the park questionable. ting staff go was relieved when super! It went way over the that allowed amusement parks “Years ago, we wrote Joyland took to writing letters the Dean family was able to top and was more powerful to reopen with 50% capacity. emergency preparedness and communicating with not bring many employees back than expected.” The park immediately set guidelines,” said David. “Who only government officials, but on partway into the shutdown. The lack of reasoning for a schedule and communicated in the world would have ever, also its park fans to join in They continued being vocal not allowing parks to reopen, to fans and the community that EVER, thought something like with a letter-writing campaign with city council members when water parks had been Joyland Park would be reopen- this would come along.” to encourage those making and engaged the community given the green light was a ing on June 12. The park quick- Looking at the effects of the decisions to allow parks through Facebook, which real- harsh sticking point of frus- ly communicated with former COVID-19 on the future, David to reopen. Wonderland Park, ly took off. tration for small-park own- employees. feels that if high school football just to the north in Amarillo, Now severely in debt, the ers, who felt they were being “We’ve heard from almost or college football attendance encouraged its fans to do the park looked for possible solu- lumped in with the larger, everybody, and our return rate is affected, Joyland could ben- same thing on its website. tions. One idea was the mar- more crowded theme parks. has been very good,” Kristi said. efit from an extended season. “We were fortunate keting concept of EnJOYment “They haven’t been able to They also initiated job fairs “Our fall could change enough to be tied into some cards. Packaged deals for when give any reasoning behind it at on two weekends. considerably,” said David. 32 AMUSEMENT TODAY July 2020 Nancy Nelson Gorman Retail Manager and Vice President Waldameer Park and Water World INFLUENCE Erie, Pa. A view from the top… Nancy Nelson Gorman grew up at Waldameer Park and Water World, Erie, Penn- sylvania, which is owned and operated by her father and mother, Paul and Lane Nelson. She returned to her hometown and family business in 1989 with her own family. The park has grown from a small picnic area by Lake Erie in 1896 to 52 acres of more than 100 rides and attractions. It is the fourth oldest park in Pennsylvania and the 10th oldest in the nation. Paul Nelson took over ownership of the park from Alex and Ruth Moeller in the 1960s. Accomplishments and affiliations… •Member, International Association of Amusement Parks and Attractions (IAAPA) •Member, Pennsylvania Amusement Parks and Attractions (PAPA) •Member, VisitErie tourism Caring for others Gorman’s gift ERIE, Pa. — Nancy Gorman knew would begin at noon and work until 11 at an early age she had a gift for caring at night sometimes." for others. When it came time to set It wasn't always easy, either, a career path, nursing was a natural watching her friends go off on vacation choice. She followed that path and or going out at night as they got older. succeeded there. She worked as a nurse "I got in trouble from time to time, for 11 years, while marrying, moving 'dragging my feet,' my father would locations and having three children. say," Gorman said. She still finds herself surprised at But Gorman learned many things times of how her life began on the during those summers young people grounds of Waldameer Park and Water don't often learn such as how to handle World and that she is back in the family unhappy guests, the importance of business with her parents, park owners teamwork and the importance of Paul and Lane Nelson. treating everyone with respect. She is not complaining, certainly. "Growing up in an area where there She loves it there. She just never was not much diversity, Waldameer expected that life's twists and turns guests provided an opportunity for me would lead her home. to experience and interact with people "That was really never my that were different from me on a daily intention," Gorman said. basis," she said. Yet what she has found since was After high school graduation, that her gift of caring for others can be Gorman enrolled in a five-year They decided on her hometown, the park's president. used in any environment. registered nursing program. She Erie. Her husband transferred there Her children had worked at the "I am still helping people," she received a Bachelor of Science in with GE and, after Emily's birth in 1989, park when they were young. Her oldest said. "I am helping people have fun. I psychology from Allegheny College in she went back to nursing part time. son, Brian, is now the park's manager am helping people connect with their Meadville, Pennsylvania, and went on to In 1991, their third child, David, of operations. He also is currently the families. This park is so important to the University of Rochester, Rochester, was born. She decided then she would PAPA president and VisitErie tourism our community and our community is New York, where she received her stay home for a while. board chairperson. so important to us." Registered Nurse accreditation. It was fun for her to watch her Her other two children, like her Gorman has many memories She landed her first nursing job at the growing children enjoy riding the rides own two sisters, decided not to stay growing up playing and working in the University of Virginia Health Care System at Waldameer. The park had grown involved in the park business. park with her parents and two sisters. University Hospital, Charlottesville, and was continuing to do so. Her parents are still at the park — her "I remember one of my first jobs Virginia. And it just so happened that a By the time all her children were father is here every day and her mother is was putting wristbands on guests," she man named Steve Gorman was attending in elementary school, Gorman's father mostly involved in human resources. said. "Wristbands then were different. the University of Virginia in the masters approached her wanting her to oversee Waldameer is definitely a family They were pieces of string with a metal program of mechanical engineering. the park's puppet theater. park. And while that is a blessing, she clip. Then, we would stamp their hands." The two met and ended up getting She agreed, not knowing that one admits working in a family business can She remembers being in a corn- married in 1985. After her husband yes was going to turn into another be challenging at times. eating contest once. received his masters, the young couple career for her. It was something that "There has to be lots of love and "I didn't win," she said. moved to Cincinnati, Ohio. He worked just seemed to happen all by itself. As forgiveness for it to work. There also She remembers going into the for General Electric. She got a nursing the park grew, so did her involvement. has to be an atmosphere of respect for arcade and collecting things like position at Good Samaritan Hospital in What began as overseeing a each other’s ideas and opinions." little juice glasses and postcards. Her cardiothoracic surgery. Their first child, puppet theater, became a 20-year stint Gorman definitely sees a future grandson now drinks juice from them. Brian, was born in 1987. as the park's entertainment manager. for family owned and operated And she remembers the very After several years in Cincinnati, What began as helping her mother in amusement parks. long hours, even when home during they were ready to make another move. the gift shop, became being the retail "I think that is what gives us our summer from college. She was pregnant with their second manager for three large retail areas. charm, a sense of family. We have our "When we worked, we worked," child, Emily, and they wanted to be Her husband left his position at hands in all parts of the operations." Gorman said. "The days were long. We close to at least one set of parents. GE and joined Waldameer. He is now —Pam Sherborne July 2020 AMUSEMENT TODAY 33 ON THE MOVE OBITUARIES design, Miziker is known for parades, live events, Roy Horn, famous magician, philanthropist Disney promotes parks park-wide entertainment planning, technology solutions and special-format film production. LAS VEGAS — Roy Horn of Siegfried & Roy, the duo whose division team leaders flashy magic act astonished millions, died of complications from Chance Rides of Wichita, Kansas, has BURBANK, Calif. — Bob Chapek, CEO the coronavirus May 8. He was 75. tapped Mark Cornell as head of business devel- of The Walt Disney Co., recently announced Born in Nordenham, Germany, Horn met Siegfried opment for zoos, aquariums and location-based a number of changes to the leadership team Fischbacher, also a native of Germany, on a entertainment venues in North of the company’s massive Disney Parks, cruise ship in 1957. Fischbacher performed America. A 25-year attractions Experiences and Products division. magic tricks, with Horn serving as his assistant; industry veteran, Cornell most Josh D’Amaro has been named chair- eventually Horn suggested they add his own recently served as senior vice man of the division, suc- pet cheetah to the act. They honed their animal/ president of SimEx-Iwerks ceeding Chapek in the magic show in small clubs in Germany and Entertainment, where he cre- role. D’Amaro, a 22-year Switzerland in the mid-1960s. Their break came ated and led the attractions Disney leadership veteran while playing a Monte Carlo casino, where an Horn development division for more who most recently served Cornell agent invited them to Las Vegas. The pair soon debuted at the than 18 years. There, he worked as president, Walt Disney Tropicana hotel-casino on the Strip. closely with top zoos, aquariums, hotels, casinos World Resort (WDW), will The illusionists became popular in the 1970s, receiving their and entertainment venues in the U.S. to design oversee Disney’s travel and first star billing in 1978 in the Stardust’s “Lido de Paris.” Their show D'Amaro innovative attractions with high guest appeal leisure businesses, which “Beyond Belief” opened in 1981 at the Frontier and ran seven years. that have generated significant revenue. include six theme park-resort destinations in Horn and Fischbacher became U.S. citizens in 1988. Two the U.S., Europe and Asia; a cruise line; a vaca- Chicago-based Stern Pinball, Inc., has years later, they took their act to the Mirage hotel-casino. By the tion ownership program and a guided family appointed Raymond Davidson as game devel- time they signed a lifetime contract with the resort in 2001, it was adventure business, plus Disney’s global con- opment software engineer. Davidson, currently estimated they had performed 5,000 shows grossing a total of sumer products operations. the first-ranked competitive pinball player in the more than $1 billion. In addition, the pair’s conservation efforts Jeff Vahle, formerly president, Disney world, joins the programming team in the compa- gained international recognition for helping to save rare white Signature Experiences, has been named presi- ny’s game design studio to help tigers and white lions from extinction. dent, WDW, succeeding D’Amaro. Vahle, a push more content and updates Horn was injured in 2003 when a tiger attacked him onstage 30-year Disney cast mem- for released and future pinball at the Mirage. He sustained severe neck injuries and partial paral- ber, now leads America’s machine titles. “Raymond’s pin- ysis, and later he suffered a stroke. The incident ended Horn and largest single-site workforce ball IQ is off the charts,” said Fischbacher’s long-running Strip production. In 2006, they were and will be responsible for George Gomez, executive vice inducted into the Las Vegas Walk of Stars. all facets of business for president and chief creative Flags in Nevada were flown at half-staff May 18 in honor the Central Florida resort, officer at Stern. “We are very of Horn. including its four theme Davidson excited to add his talents to our parks, two water parks, 28 Jan Sherman, producer for Sally Dark Rides Vahle studio as we continue to grow.” Davidson previ- hotels, four golf courses, the ously worked for Amazon, Ripl and Smilebox. ESPN Wide World of Sports Complex and JACKSONVILLE, Fla. — Jan Sherman, formerly a longtime the Disney Springs entertainment-shopping- writer and producer for Sally Dark Rides, passed away earlier this Glenwood Caverns Adventure Park in dining complex. He will continue to oversee spring due to complications from diabetes and cancer. Glenwood Springs, Colorado, recently added facilities and operations services for Disney Sherman was born in 1939. She joined Sally Dark Rides in 1982, attractions industry veterans Dana Meerschaert theme parks worldwide. producing soundtracks and scripts for the com- and Patrick MacFarlane to its management team. Ken Potrock, who had served as presi- pany’s animated productions. Her early work As director of maintenance, Meerschaert is dent, Consumer Products, included “Daniel and the Dixie Diggers,” “Bubba responsible for facility and park maintenance, has become president, Bear and the Badlands Band,” “Billy Jo and the including rides. After working her way through Disneyland Resort. With 25 Bluegrass Bears,” and “Merlin and the Magic college at Cedar Point in years at the company, Potrock Music Makers.” Sandusky, Ohio, she landed now oversees the Anaheim When the company shifted into dark ride in management positions at property’s two theme parks, production, Jan handled her new responsibilities Sherman Elitch Gardens in Denver, three hotels and the 20-acre with diligence and enthusiasm. She led the installation of the first Darien Lake in New York and Downtown Disney District dark ride refurbishment at Alton Towers Resort in Staffordshire, Potrock Wild Adventures in Valdosta, entertainment, retail and shop- England — launching Sally’s new direction of building and reviving Georgia, as well as in the cor- ping area. Potrock succeeds Rebecca Campbell, porate offices of Herschend dark rides worldwide. who was named chairman of Direct-to-Consumer Meerschaert Family Entertainment in Sherman also created Sally’s advertising and print materials for and International for the company. Peachtree Corners, Georgia. Most recently, she more than 20 years and served as a key company spokesperson. She Two additional roles have shifted within the was assistant general manager and director retired from Sally in 2014. division. Kareem Daniel, formerly president, of maintenance and safety at Fantasy Island “We’re grateful to have had the force that was Jan Walt Disney Imagineering Operations / Product amusement park in Grand Island, New York. Sherman for all those years,” said Sally CEO John Wood. “She Creation / Publishing / Games, has been named As base operations manager, MacFarlane is will be missed.” president, Consumer Products, Games and responsible for base operations, including parking, Publishing. Thomas Mazloum, previously senior Larry Wine, former Six Flags park manager ticketing and gondola operations. He joined the park vice president of Resort and Transportation as base operations manager in 2019 after eight years Operations at WDW, has become president, PACIFIC, Mo. — Larry Wine, a former manager at several parks with Elitch Gardens, where his Disney Signature Experiences. operated by Six Flags Entertainment Corp., died April 3 after a long management experience ranged illness. He was 68. from parking, ticketing, point- Wine was born to Dot and Floyd Wine on June 11, 1951, in Burbank, California-based creative design of-sale and customer service to Arlington, Texas. He graduated from Arlington company Miziker Entertainment has promoted recruiting, training, developing High School and The University of Texas at Sean Chung to the position and leading teams. His continu- Arlington. of president. Los Angeles-born ing education includes: National In 1976, while in high school, Wine took a Chung, 31, with Miziker since Association of Amusement MacFarlane job as a ride operator at Six Flags Over Texas 2014, has been on an eight-year Ride Safety Officials Operations in Arlington and eventually worked his way to trajectory in location-based Level II, Amusement Industry Manufacturers the top. He also held managerial positions at Six entertainment that has taken and Suppliers (AIMS) Operations Level II and Flags St. Louis and Six Flags Great America in Wine him from his graduation from International Association of Amusement Parks Gurnee, Illinois. More recently, beginning in 2009, he was manager ArtCenter College of Design in and Attractions Operators Forum. Chung of Magic Springs Theme and Water Park in Hot Springs, Arkansas. Pasadena, California, to heading Both Meerschaert and MacFarlane teach Wine is survived by his daughters, Emily Alexenko and up a company with a distinguished international courses at annual safety forums conducted by Amanda Comeaux; two brothers, Floyd Wine, Jr., and Bill Wine; and clientele. In addition to theme park attraction AIMS and International Ride Training (iRoc). a sister, Susie Wine McAlister. 34 AMUSEMENT TODAY July 2020 MARKET WATCH BUSINESS WATCH

COMPANY SYMBOL MARKET PRICE HIGH LOW Chuck E. Cheese $1 billion in debt 06/17/20 52-Week 52-Week IRVING, Texas — Creditors to CEC Entertainment Inc., The Blackstone Group BX NYSE 57.09 64.97 33.00 which runs Chuck E. Cheese and Peter Piper Pizza, are weigh- ing restructuring options including bankruptcy as the com- Cedar Fair, L.P. FUN NYSE 34.59 64.86 13.00 pany seeks to get through the pandemic that has shuttered its locations. A Chapter 11 bankruptcy filing would allow CEC, Comcast Corp./NBCUniversal acquired by private equity firm Apollo Global Management, CMCSA NASDAQ 39.22 47.74 31.70 Media Inc., in a 2014 leveraged buyout, to keep some locations operating and permanently close weaker ones to minimize costs. The Walt Disney Company DIS NYSE 117.65 153.41 79.07 Chuck E. Cheese alone has over 600 outlets, which would be evaluated for closures as part of the potential court-supervised Dubai Parks & Resorts DXBE:UH DFM 0.15 0.24 0.09 process, the people said. The chain came up with some creative ways to stave off EPR Properties EPR NYSE 36.96 79.80 12.55 bankruptcy, including operating under the name Pasqually’s Wings and Pizza on apps like Grubhub and DoorDash, Fuji Kyoko Co., Ltd. 9010 TYO 3165.00 4830.00 2080.00 in order to keep some cash flowing in during the recent COVID-19 shutdown. Haichang Holdings Ltd. HK:2255 SEHK 0.47 1.40 0.45 Main Event Gets $80M investment for stake Leofoo Development Co. TW:2705 TSEC 15.50 17.95 9.08 NORTH SYDNEY, Australia — Ardent Leisure Group, the Australia-based parent company of Main Event Entertainment, MGM Resorts International MGM NYSE 18.97 34.63 5.90 announced that RedBird Capital Partners will acquire a minor- ity stake in the business in exchange for an $80 million invest- Royal Carribean Cruises, Ltd. RCL NYSE 58.03 135.31 19.25 ment. "RedBird chose to invest in Dallas-based Main Event because of its background in building companies in the sports Sansei Technologies, Inc. JP:6357 TYO 649.00 1265.00 490.00 and live entertainment industries," said Gerry Cardinale, founder and managing partner of RedBird. SeaWorld Entertainment, Inc. SEAS NYSE 17.28 36.96 6.75 RedBird Capital Partners is a New York City-based investment firm with strong operations in Dallas and has worked with Six Flags Entertainment Co. SIX NYSE 23.59 59.52 8.75 brands such as the NFL and the New York Yankees.

Tivoli A/S DK:TIV CSE 716.00 788.00 550.00 Disney pledges millions to help social injustice Village Roadshow AU:VRL ASX 2.13 4.10 0.77 ORLANDO — The Walt Disney Company has pledged $5 million to support nonprofit organizations that advance social STOCK PRICES ABOVE ARE GENERALLY QUOTED IN THE FOREIGN CURRENCY IN WHICH THE COMPANY IS LOCATED justice, beginning with a $2 million donation to the NAACP to further their longstanding work promoting social justice by Worldwide Markets: ASX, Australian Securities Exchange; CSE, Copenhagen Stock Exchange; LSE, London Stock Exchange; NYSE, New York Stock Exchange; NASDAQ, National Association of Securities Dealers Automated Quotations; SEHK, Hong Kong Stock eliminating disparities and racial discrimination through their Exchange; SZSE, Shenzhen Stock Exchange; TSEC, Taiwan Stock Excange, Corp.; TYO/TSE, Tokyo Stock Exchange advocacy and education programs. —SOURCES: Bloomberg.com; Wall Street Journal “The killing of George Floyd has forced our nation to once again confront the long history of injustice that black people in America have suffered, and it is critical that we stand together, speak out and do everything in our power to ensure that acts of racism and violence are never tolerated,” said Bob Chapek, chief executive officer of The Walt Disney Company. “This $5 Masks on roller coasters million pledge will continue to support the efforts of nonprofit made their debut in the U.S. organizations such as the NAACP that have worked tirelessly with the reopening of central to ensure equality and justice.” Florida parks, including The pledge is part of Disney’s commitment to support orga- Busch Gardens Tampa. nizations that advance social justice. The Company has also previ- COURTESY ously provided millions of dollars in grants to help students from BUSCH GARDENS TAMPA underrepresented groups make the dream of higher education a reality, including $2.5 million to the United Negro College Fund. DIESEL PRICES Region As of Change from Apex Parks approved for sale to lenders (U.S) 06/15/20 1 year ago ALISO VIEJO, Calif. — Apex Parks Group received Delaware East Coast $2.501 -$0.598 court approval Thursday for a $60 million sale of its assets to Midwest $2.256 -$0.701 prepetition lender Cerberus Business Finance LLC and a case Gulf Coast $2.174 -$0.646 settlement with unsecured creditors. Mountain $2.346 -$0.726 During a hearing conducted via telephone and video confer- encing, debtor attorney Laura Davis Jones of Pachulski Stang West Coast $2.579 -$0.659 Ziehl & Jones LLP said the debtor had canvassed more than California $3.218 -$0.788 100 potential buyers for Apex Parks' assets but received only CURRENCY one qualified bid from an affiliate of its lenders, APX Operating. The $60 million bid consists of a $45 million credit bid of On 06/17/20 $1 USD = prepetition debt held by Cerberus and the assumption of sig- 0.8849 EURO nificant liabilities of the debtor. 0.7923 GBP (British Pound) The official committee of unsecured creditors assented to the 107.37 JPY (Japanese Yen) sale given a settlement with Cerberus where the buyer agreed to 0.9492 CHF (Swiss Franc) leave behind certain causes of action in the estate for the ben- 1.4456 AUD (Australian Dollar) efit of those unsecured creditors. The committee also waived its 1.3550 CAD (Canadian Dollar) rights to challenge the validity of secured liens held by Cerberus. July 2020 AMUSEMENT TODAY 35 Gateway Ticketing Systems’ industry webinars inform, support Regular series offers needed to talk to them as soon as the webinar, the conversation is possible” about how they could genuine — it’s happening in that interactive forum on continue to deliver the best guest moment. And we’re very dynam- crisis management experience, Josselyn said. A webi- ic, making decisions on the fly nar was the agreed-upon for- about what we need to drill into AT: Dean Lamanna mat. “That was a Thursday eve- more as we get questions from the [email protected] ning, and we were set to return attendees and then pivoting based home Friday. And we said, ‘Next on the needs of the community.” GILBERTSVILLE, Pa. Wednesday! Let’s do it.’” Both hosts believe in the — During the second week of Gateway’s Webinar industry’s resilience, which, March, when Randy Josselyn, Wednesdays series was reminded Josselyn, is founded on Matthew Hoenstine and other launched March 18 with innovation. “The marketing mes- team members of the global tick- “Galaxy Best Practices During sage is, ‘Hey, we get it. Things eting software solutions company a Time of Crisis,” named for are different. But look how we’re Gateway’s May 27 webinar, “These Attractions Have Already Gateway Ticketing Systems, Inc., Gateway’s highly integrative going to do it,’ he said, noting Reopened — Here’s What They Learned So Far,” discussed attended a gathering of indus- Galaxy software. Cohosted by enthusiastic and informative try professionals in Los Angeles Josselyn and Hoenstine, who the strategies and experiences of Atlantis Sanya resort on reopening approaches deployed hosted by the International represent a combined 45 years of Hainan Island, China, with Alan Mahony, vice president of by Europa-Park in Germany and Association of Amusement attractions experience (includ- marine and water park operations (lower right in webinar Efteling in the Netherlands. “I Parks and Attractions (IAAPA), ing admissions system manage- screen view). COURTESY GATEWAY TICKETING SYSTEMS, INC. love the creative spirit of our the business of fun and the ment for Walt Disney Parks and industry and that we’re going to American way of life were on the Resorts and Universal Orlando using our ticketing software or ally propose a couple ideas: ‘I be a place of joy and happiness cusp of capsizing. Resort, respectively), each not — we’re all in this together.” think next week should be this, for all these families that are going On March 11, the first day typically 90-minute episode, “Randy and I have sat in and then let’s do this the fol- through some tough times.” of the three-day summit, the streamed online via the Webex the seats that people partici- lowing week.’ So maybe there’s “The industry is going to sur- World Health Organization Events platform, features indus- pating in the webinar have sat some kind of rhythm. That’s vive because we deliver unique officially declared the novel try experts, helpful charts and in,” Hoenstine said. “We have kind of how it got started. And experiences that you cannot get in coronavirus and the disease graphs, and a Q&A-enabled been yelled at by park guests, then, going forward, as we kind any other way,” said Hoenstine. it causes, COVID-19 — then audience that was averaging 420 we have had joyous moments of had an idea of what may be a “People want the opportuni- already rampaging through attendees as of early June. The with employees of accom- good fit the next week, we asked ty to socialize; they want to be Asia and Europe — a pandem- series ran weekly through May, plishing certain things. So the or polled people during the around their family and friends. ic. Two days later, President then went biweekly as attrac- focus of the webinar concept, webinar and listened to them.” Attractions give us the ability to Donald J. Trump announced a tions began reopening. as in our day-to-day business, One of the hosts spends be together in an environment national emergency as the out- “Our customers were really became, ‘What would I need if some time with each panelist that brings joy and happiness.” break emerged in the U.S. receptive to this opportunity to I’m out there struggling right in advance for a casual work- For upcoming webinars, Within seven days, gather and talk and listen and now, especially with something through of the proposed topic. attendee registration and view- California and its many parks share,” Josselyn said. “The day I haven’t dealt with before?’” “Those discussions ulti- ing previously recorded webinars, and attractions would be on after our first webinar, it was Topics have run the gamut, mately turn into the webinar,” plus Gateway’s line of COVID- lockdown, and other cities logical for us to say, ‘Let’s really with episodes dedicated to strat- Hoenstine said. “But we really 19 operational support products, and regions around the nation open this up to everybody.’” egizing reopening, transitioning don’t put the panelists together visit the company online. would soon follow suit. Added Hoenstine: “We to a capacity-managed attrac- for a dry run. On the day of •gatewayticketing.com “I’d say that was the week wanted to use all of our learn- tion, generating revenue outside where I really felt that the world ings and make sure everyone the box, managing pass updates, Gateway’s top 10 takeaways changed,” said Josselyn, princi- in the industry had all the tools analyzing recent industry con- pal, wildlife and conservation, they might need, because a pan- sumer surveys and more. from ‘Webinar Wednesdays’ at Gateway. demic is nothing that anybody The April 29 webinar, Josselyn and Hoenstine, ever plans for or expects. We just “Recreating Trust with Your •Capacity-managed and timed tickets are essential to maintain- principal, destinations, at realized, ‘Hey, there is this need Guests & Retraining Your Team,” ing social distancing and cleanliness standards at your attraction. Gateway, told Amusement and we’ve got ways to help.’” featuring panelists from Attraction •Make sure staff feel safe and are fully trained to encourage Today that, while they were not In addition to providing key Pros and Zoo Miami in addition adherence to new procedures and put visitors at ease. expecting a shutdown of the takeaways for attractions opera- to Gateway’s own business solu- •Reopening language should emphasize the strengthening of U.S. economy, they were not tors (see sidebar) from seasoned tions manager, Kelly Bules, reso- strict standards for cleanliness and safety that already exist. completely caught off-guard by panelists — the diverse guest ros- nated strongly with Hoenstine. the news that broke during the ter has included Kevin Kopeny “Those are the only things that •Key factors for luring guests back: communication and social IAAPA conference. Since earlier of Universal Studios Hollywood are going to make us successful proof. Leverage all marketing channels to over-communicate and this past winter, they had been operations, park operations exec- coming out of this,” he said. “If demonstrate enhanced safety, sanitation and social distancing. monitoring the outbreak’s over- utive Alan Mahony of Atlantis we can’t effectively communicate, •If you cannot open, deliver value in a different way to drive seas impacts through their com- Sanya water park and marine if we can’t demonstrate how we revenue. (Typhoon Texas water parks in Austin and Houston pany’s international client base. life-themed resort in China, and are a safe place to be, I don’t sold their famous barbecue as takeout, and Harkins Theatres “Because parks in Asia had industry experts Matt Heller know how we get the industry in Arizona sold their popular popcorn out of the parking lot.) already begun to shutter, we had and Josh Liebman of the podcast back. We have such a great his- started to understand what their AttractionsPros — the webinars tory when it comes to safety and •The general consensus seems to be not to lower ticket prices needs were,” Hoenstine said. have served an important moral doing all the right things. This is upon reopening. Targeted promotions and discounts can always “Being onsite with attractions in support function at a singularly a real inflection point for us to be run, but a structural decrease in price is hard to reverse. California that week enabled us debilitating time for the business. make sure that we double down •Also, price holistically. Offer value-added components such to help them with some things “I wouldn’t say that was on that and get that word out.” as complimentary merchandise, a picnic lunch, that they would need to wrap intentional, but it’s authentic Topic choices have been exclusive early entry for members, etc. up to effect a closure.” because it’s kind of who we based on the hosts’ instincts and •A successful reopening relies on the blessing or your local or By the second evening of the are,” Josselyn said. “Matthew pooled news research, as well as state government. Work with them and adhere to their guidelines. Los Angeles event, the Gateway and I love this industry and questions typed in during each team was powwowing urgently the people that are working in episode by registered attend- •Determine which attractions in your venue that you can open on a more formal and focused it, and we love sharing. When ees (fielded and organized by and operate profitably. Not all need to open at once; some plan to communicate what it had you have a strong passion for a behind-the-scenes crew) and can be rotated. Your guests will simply be glad to be back. already learned from its foreign this industry, the emotions are the conversational direction by •Simple changes can be impactful. (Instead of developing an customers to other attraction going to surface. And whether the end of a given episode. expensive app to make its touchscreens contactless, operators comprising its clientele. you’re a friend of ours in the “Matthew and I have a good The National WWII Museum in New Orleans “We have an amazing community United States or Canada or Asia feel for what we’d want to hear provides a nine-cent stylus to each guest.) of customers, and we knew we or Europe — whether you’re about,” Josselyn said. “We usu- 36 AMUSEMENT TODAY July 2020

SAFETY, MAINTENANCE & OPERATIONS  Chance develops dividers for train — page 39 / Ralph S. Alberts, Inc. offers BactiBlock coating — page 40 Innovative water park looks to future with new expansion Rulantica’s operations succeed on energy efficiency and planning

AT: Tim Baldwin tiple levels. Heating the floor [email protected] makes for a more comfortable experience. Many guests arrive RUST, Germany — The to the park via a direct bridge introduction of Europa Park’s from Hotel Krønasår. Even in second gate, Rulantica, wowed colder climates, hotel guests observers — the industry as never have to venture outdoors. well as the public — when it “The Mack family chal- debuted with a soft opening last lenged us from the beginning December. The level of theming to be bold, be innovative,” said placed into an indoor water park, Cleary. “We were really encour- as well as the elegant touches and aged to go after different ideas.” innovative guest experience ame- The Rulantica team toured nities, made the park an immedi- 26 facilities around the world. ate worldwide standout. (See AT, One observation noted was that February 2020.) people, particularly moms, felt Much of Rulantica’s success when the floor and temperature comes from years and years of near the floor had a chill. master planning. Even with the “The heat was coming temporary shutdown owing to Solar panels covering much of Rulantica’s parking lot (above) make for energy-efficient from the ceiling and traveling COVID-19, the park reopened down, and that is very difficult operations. One of the notable innovations of Rulantica is the multilevel heated flooring on June 10 and is looking ahead to push heat down,” Cleary told (below left) throughout the facility. Lighting within Rulantica — both day and night — is to new growth. Much of this is a Amusement Today. “In Germany, 100% LED (below right). COURTESY EUROPA-PARK; AT/ JEFFREY SEIFERT, TIM BALDWIN result of a bigger vision. heating the floor is a very com- “When you walk onto a piece mon thing in your house. That’s of land and you have 76 acres, a main heat driver. It just seemed it seems like a big piece of prop- like common sense — heat the erty,” said Chip Cleary, senior building from the floor up. We consultant on Rulantica and the noticed the floor being cool in the surrounding resort development. winter was not a guest satisfier, “All the designers and the Mack so it was a combination of inno- family worked very closely to vation and common sense, and it take all the dreams of the next has worked out spectacularly.” 20 years and placed it on this In turn, the park does not property. You soon realize that 76 have to heat as much air in the acres is not as much land as you building. think it is. From the beginning we Because of the elaborate had to be very efficient with the Europa-Park studied and devel- panels] goes into a management natural gas turbine generators theming, the park has a magi- property so that we could develop oped it for five years and refined system that assigns it to our own — part of Energy Central — pro- cal quality to it, but it takes on a all these dreams in the future. The it into a superior product. Along grid. If our generators are run- vide electricity for Rulantica and different ambience as night falls. master plan went from a wish list the way, efficient operational ning, it can go there. When the Hotel Krønasår. The benefits Illuminating the water park is — hotels, a dining and entertain- methods have helped make the hotel needs it, it can go there. here are multifold. Recirculated done with 100% LED lighting. ment district, a big water park industry newcomer a pioneer. The peak of that energy gener- water cools the engines which Less than a year old, expan- and some other surprises — that Upon arrival, guests can ated is during the day, and the in turns makes about 80% of the sion is coming quickly. For its became our bible.” hardly help but notice huge solar peak of the water park is during hot water needed to heat the first summer season, Rulantica Indoor water parks are panels covering Rulantica’s the day. In the morning, the hotel pools year-round. has added to the mix of not as known in Europe as the parking lot. wants hot water for showering, “We’re getting two benefits Scandinavian landscapes, mys- United States, so educating the “There is a building at and then the hotel goes to sleep, out of this,” said Cleary. “We’re tical sceneries, fantastic char- public what the concept even the water park we call Energy so to speak. It’s a very balanced producing clean energy and acters and epic attractions by was created an initial challenge. Central,” said Michael Kreft system where the hotel, a big we’re producing a tremendous adding new highlights outdoors. How does one explain what a von Byern, director of Rulantica. water park, Energy Central and amount of hot water.” Relaxation seekers can enjoy sun- lazy river is? While not unheard “That is where we interface with an energy management system That hot water also heats bathing in the extended outdoor of, an indoor world of water- the city power if we need it. The all synchronize together.” the floor, perhaps an industry play was still a fresh concept. energy generated from the [solar Also, outside the facility, first. Rulantica is built on mul- 4See RULANTICA, page 37 July 2020 AMUSEMENT TODAY 37

StarGuard Elite lifeguard program certified SAFETY ORLANDO — StarGuard Elite (SGE) and MARKET PLACE the Council for the Model Aquatic Health Code (CMAHC) together announced the CMAHC certification of the StarGuard Lifeguard Program – the first ever CMAHC certification of a lifeguard training program. This achievement promotes the health and wellness of lifeguards who complete SGE training and the aquatic facilities they serve. The CMAHC certification program was launched in 2018 to help educate the public about products and services that meet the science-based standards in the Centers for Disease dence to all lifeguards who complete our pro- Control and Prevention’s Model Aquatic Health gram and the aquatic managers who hire them,” Code (MAHC). The guidance in the MAHC helps said Wess Long, president of StarGuard ELITE. reduce the risk for disease outbreaks, drownings, The StarGuard lifeguard program is an and chemical injuries at public aquatic facilities. industry-leading training curriculum and inter- The CMAHC awards certification to services or nationally- recognized certification. SGE’s products that comply with the relevant or appli- evidence-based protocols and adult learner cable standards in the latest MAHC edition. activities are the foundation of a curriculum that “As a long-time supporter of the MAHC fosters practical skills and retention. SGE part- and its evidence-based guidelines for aquatic ners with American Safety & Health Institute health and safety, we are extremely proud to (ASHI) for all CPR, AED, first aid, and emer- Proudly working with the following have the StarGuard Lifeguard Program receive gency oxygen training elements that are used in American-made companies: the first ever CMAHC certification for a lifeguard the program. The StarGuard program is built to •Premier Rides training program. We hope this brings confi- be objective, realistic, and adaptable. •Sally Dark Rides •Fibrart Two new areas will be featured Phase II of the project, RULANTICA •PTC, Inc. including several new slides. COURTESY EUROPA-PARK Continued from page 36 •Park Insights area with more than 1,000 sun •Swannee River beds. Around the Frigg Tempel Railroad Co. outdoor area, 12 new covered •Equipment “Comfort Islands” allow visitors Solutions/ITAL Resina to completely unwind and relax. •Great Events of The exclusive beach chairs for Colorado two people accentuate the vaca- Facebook.com/IRMRides tion feeling of pure escape. More dramatically, Rulantica is beginning Phase II. Projected to open in 2021, a large outdoor area will bring an abundance of more next step broadens the outdoor lenge, so we worked together interactive space to the water opportunities, particularly for with the Mack Creative team to park. Dubbed Svalgurok, the summer vacationers looking for create a totally custom-designed expansion takes the play structure extended visits. multilevel play structure with concept and places the Europa- “Europa-Park had no short- a unique layout, extensive ride Park themed magic throughout age of ambition when they mix, custom theming and a big with iconic sculptures of dragons came to us looking to expand surprise. And to top it off, it’s and vipers. Construction for the Rulatnica with an iconic attrac- the largest one in the world!” expansion of the water world has tion,” said Jeff Janovich, VP “As Rulantica grows, good already begun. Since the focus in business development and stra- ideas can still be refined, but Rulantica so far has mainly been tegic accounts, ProSlide. “Our they still have to fit the master on an extensive indoor offer, the design teams always love a chal- plan,” said Kreft von Byern.

Keep our amusement park industry strong! Buy products and services from these suppliers. 38 AMUSEMENT TODAY July 2020 Amusement industry suppliers continue leading the charge to help

INTERNATIONAL — A The Living Classrooms’ sense of community will often Education Department has been spur people to react. As wit- creating and distributing age- nessed in last months, the amuse- appropriate STEAM (Science, ment industry has stepped for- Technology, Engineering, Art ward to offer support. As the and Math) activity boxes with dramatic shock of the coronavi- supplies and instructions to rus pandemic has lessened, the engage students with hands-on support still continues. educational activities that can Hunter Novotny, engi- be done at home, with or with- neer at Larson International, out online lessons. Each box also did some exploring online. He contains a bar of soap, instruc- wanted to help his local hospital tions for effective hand wash- in Plainview, Texas. He was able ing, a science lesson about how to find a CNN article online and Using 3D printing, Larson International provided masks (left) to a local hospital. The Baltimore handwashing destroys germs was able to download a file for community was helped by a partnership between Premier Rides and The Sunac Group to associated with viruses like the the company’s 3-D printer. offer face masks for at-home activity boxes from The Living Classroom (right). novel coronavirus, and packets “I had no design time at COURTESY LARSON INTERNATIONAL, PREMIER RIDES of hand sanitizer. Because of the all. We’ve just been able to give coordinated efforts of Premier them to the hospital as we had offered every citizen numerous efforts of Premier Rides, the Rides is working with Sunac Rides and its partners, face them available,” said Novotny. opportunities to reach out and Sunac Culture and Tourism Culture and Tourism Group on masks are now included in all “They now have ample supply.” assist one’s fellow man. Group, and theme park indus- a world’s first robotic coaster of them, which had been chal- The masks created by Premier Rides shifted gears try professional Tony Koh. project, which is expected to lenging in the past. Larson had a square compo- to promote community well- The Sunac Group owns open later this year. “Another example of kind- nent within the mask that fil- being and assurance by donat- and operates world-class theme Jim Seay, president of ness is that of industry profes- ters could be placed inside and ing thousands of face masks parks in China and expressed Premier Rides said, “We are sional Tony Koh, who person- exchanged as needed. to the Baltimore-based Living interest during a recent project humbled by and are beyond ally shipped KN95 masks to “We were also making ear- Classrooms Foundation whose meeting with Premier Rides that appreciative of their generos- us. There is no question that saver bands to help the work- mission is to disrupt the cycle they wanted to be part of the ity. Immediately we knew that our industry is like a family,” ers who were wearing elastic of poverty and help communi- COVID-19 solution and asked paying it forward to Living added Seay. “We work togeth- all day,” he said. “They have ties become safer, stronger and how they help. Through dis- Classrooms would be the per- er to create lifetime memories hooks and wrap around your healthier by meeting individuals, cussions, a cooperative arrange- fect way to fulfill their wish and for families around the globe, head to help keep the elastic off especially children, where they ment shipped thousands of face to support our team and the and when things get tough, we your ears.” are and building skills for life. masks to support the Premier Baltimore community who are come together to support one Novotny was driven by a The donation was made team, their families and their still under safer-at-home restric- another and our communities.” sense of hope. The year 2020 has possible through the joint local community. Premier tions.” —Tim Baldwin July 2020 AMUSEMENT TODAY 39 Plexiglass dividers have guests hopping aboard Chance train AT: Pam Sherborne [email protected]

ST. LOUIS, Mo. — New Plexiglass dividers on the five Chance Rides C.P. Hunting- ton trains at the St. Louis Zoo have guests jumping aboard to ride without hesitation after the zoo reopened last month. The zoo reopened June 10 with member-only days and then June 13 for all guests. It had been closed since mid-March due to safe- The St. Louis Zoo has installed plexiglass dividers on all five of its Chance C.P. Huntington trains. The dividers, made by ty concerns with the corona- Chance Rides, were in place when the zoo reopened on June 10. It had been closed since mid-March due to health concerns virus pandemic. of COVID-19. COURTESY ST. LOUIS ZOO Ryan Jeffery, director visitor services, said just af- the first attraction-type busi- We sent St. Louis Zoo a proto- "Our trains are incredibly said. "There has been abso- ter reopening, things were nesses able to reopen and zoos type. They liked it so well they popular," Jeffery said. "We lutely no hesitation of guests going smoothly. are primarily the locations for ordered the dividers for all five will have 500,000 riders on getting on for a ride." "Well, so far, after just one the C.P. Huntington trains, of their trains. that train in a bad year and, The dividers are attached day, it is going pretty good," Dick Chance, Chance Rides, Not being able to fill all in a good year, 800,000. If we to the top of the seats and run Jeffery said. "We are a free zoo said his company members the seats up on the trains was just used social distancing, three feet up. so people just typically walk came together to see what definitely one of the reasons we wouldn't be able to get as Chance said they have up. Converting to timed-base they could do to help. Jeffery said they decided to go many riders." sold eight to 10 sets of the di- admissions has been a little "We wanted to come up with the plexiglass dividers. Plus, he said, there were viders. The company didn't challenging. We have a link with something to provide a lit- The train is an extra cost at the concerns that if the trains were have to make any equipment on our website for people to tle extra barrier and protection zoo. Guests pay $7.95 a day moving, the virus could pass changes to make them. make reservations but are to our clients," Chance said. and can get on and off as they from someone at the front to "We had everything right having a lot of people call in "We came up with the dividers. choose. There also are other someone at the back. here," Chance said, of the to make them, too. I just think With social distancing in place, paid attractions, which guests "We had heard those con- ride manufacturing plant in everyone is happy to be here." the train operators may only be can bundle together with the cerns internally and from sur- Wichita, Kansas. Since zoos were among able to fill up every other seat. train for $10.95. veys we had sent out," Jeffery •stlzoo.org 40 AMUSEMENT TODAY July 2020 Newly developed BactiBlock coating offers protection from bacteria AT: B. Derek Shaw [email protected]

MOUNTOURSVILLE, Pa. — In business for 55 years, 55% of the custom-molding business the Ralph S. Alberts Company, Inc. conducts is for the amusement and recreation industries. Applications “With multiple contact sur- include foam safety and faces on any amusement ride, restraint system padding and the coating applied to our foam fiber-reinforced plastic vehicle parts will help eliminate the bodies. In wake of the recent spread of germs, bacteria and pandemic, the company has viruses — including all corona- added a coating that kills all viruses,” said third generation types of bacteria. owner, Alberts. Amusement Today talked Initially, the Ralph S. with company President Seth Alberts Company focused Alberts about BactiBlock, the its attention on applying the product they introduced. “We ionic silver coating on foam anticipated our clients’ needs safety and padding devices, Jim Root, paint lead and quality control for the Ralph S. Alberts Company applies a coating and started developing value- along with certain interactive of BactiBlock to a ride vehicle seat. COURTESY RALPH S. ALBERTS COMPANY, INC. added solutions. We sought components they manufacture. to bring additional protection, Now the company is explor- tionalized clay that creates a in our BactiBlock coating is ganisms present in everyday safety, assurance, comfort and ing utilizing BactiBlock with naturally sourced and highly ionic silver (Ag), a naturally life, such as E.coli, Legionella, peace of mind to our customers’ Fiberglass and composite ride efficient antimicrobial prod- occurring element with a well- Pseudomonas, Salmonella, guests and employees through vehicle bodies that are also uct. The additive prevents known antimicrobial spec- S. aureus, Aspergillus Niger industry reopenings.” manufactured at the facility. the growth of bacteria, mold, trum, as well as being widely among others,” said Alberts. They worked with their Alberts talked about the fungus and other microor- recognized as safe for human The coating is designed suppliers to develop a coating health benefits of the coating. ganisms, which also makes contact. Silver is a broad- for long-term applications and that could be applied to the “The proprietary and patent- our coating a powerful tool range antimicrobial agent although durability in most components they manufacture pending BactiBlock technol- against odors and stains. that has been proven effective that did just that. ogy is based on silver-func- “The active ingredient against most harmful microor- 4See BLOCK, page 42 July 2020 AMUSEMENT TODAY 41

Amusement Industry Manufacturers and Suppliers International, Ltd. P.O. Box 92366 • Nashville, Tenn. 37209 Phone: (714) 425-5747 • Fax: (714) 276-9666 Mary Jane Brewer • [email protected] www.aimsintl.org Holly Coston, (714) 697-6654, [email protected] AIMS connectED online learning approved by the state of California We are thrilled to share AIMS Program’s regional manager, in a letter times, AIMS International has made (CEUs) they need to renew their International is now an approved to AIMS staff. “Your program meets the decision to extend the deadline Operations, Maintenance, Inspection provider of continuing education for all the requirements to be approved for its 2020 certification renewal until and Aquatics certifications. the State of California’s Permanent as a course provider, and I am pleased September 30. “It became clear Amusement Ride (PAR) division’s to inform you that the State of very quickly that many AIMS certifi- AIMS call for presentations Qualified Safety Inspector (QSI) pro- California is certifying your organiza- cate holders were either furloughed now open gram. Anyone holding a current tion as a Permanent Amusement Ride or working from home during the Have you always wanted to QSI certification can fulfill the State’s QSI Course Provider.” height of the COVID-19 pandemic,” be an AIMS International instruc- renewal requirements using AIMS While California requires that said M.J. Brewer, AIMS executive tor, but didn’t know how to get International’s new online learning QSIs complete 30 hours of continuing director, “and found it very difficult involved? Well, now is your chance! platform, AIMS connectED. To meet education from an approved provid- to complete the requirements for AIMS is now soliciting instructors the meet the State’s Title 8 require- er every two years, AIMS connectED certification renewal.” for its annual safety seminar and ments as an approved provider, the is currently the only approved pro- To ease some of the stress as online education programs. If you AIMS connectED program needed to vider of on-line continuing education attractions around the world are are a subject matter expert or sim- provide courses relevant to the job courses for the State of California working hard to reopen their gates ply have a great idea for an edu- of an amusement ride inspector, be QSI program. Those interested in to guests, the AIMS board of direc- cational course that you’d like to taught by qualified instructors and be online education for renewal of their tors has approved the decision to see included in the seminar or on- updated regularly to keep up with cur- California QSI or AIMS Certification extend the renewal deadline for line learning platform, AIMS con- rent industry standards. AIMS was able can visit aimsintl.org/education. 2020. Once the certificate hold- nectED, please visit aimsintl.org/ to demonstrate compliance with Title 8 ers are ready, renewal will be easier get-involved/be-an-instructor. and received approval on June 9, 2020. AIMS Certification than ever with the arrival of AIMS Follow @aimsintl on Facebook “Thank you for providing this renewal deadline extended to connectED. The online learning and Instagram for industry updates important education program for September 30, 2020 platform will give AIMS certificate and AIMS International news. amusement ride inspectors,” said To assist AIMS members and cer- holders the opportunity to earn From all of us at AIMS, enjoy Nancy Medeiros, PAR Certification tificate holders during these difficult the 4.0 Continuing Education Units your summer and stay SAFE!

Space for this AIMS page is provided courtesy of Amusement Today as a corporate partner of AIMS Intl. Content is provided by AT & AIMS. :

42 AMUSEMENT TODAY July 2020 BLOCK SAFETY Continued from page 40 MARKET PLACE cases depends on wear and environmental conditions, the An open can antimicrobial performance of BactiBlock can be expected to endure for is seen here several years. before being Alberts was asked EASY-TO-USE applied. about use on existing rides. SOFTWARE FOR: COURTESY “Currently, we are only apply- RALPH S. SAFETY, ing the coating to components ALBERTS MAINTENANCE at our facility. However, with- COMPANY, INC. in our Oil & Gas Division — & OPERATIONS Alberts Spray Solutions — we coating adds to that focus. We industry: touchless electro- have multiple mobile spray are grateful for the partnership static surface sanitation along rigs for the application of poly- that has allowed us to bring this with GCSSD200, a surface san- MOBARO.COM urea secondary containment important development to the itizer and disinfectant. liners. We are in the process of industry, at such a critical time.” The electrostatic product converting them to use for this Initial response, even is a hospital-grade disinfec- specific coating; therefore, we during these unusual circum- tant with EPA recommended anticipate being able to pro- stances, has been quite good, COVID-19 disinfectant. The vide the service on-site soon Alberts explained. “The feed- chemicals have quick kill under certain criteria.” back and inquiries have been times, leave little to no residue, The past two decades, the extremely positive. Most all are non-toxic to both people R.S. Alberts Company has been industries are in pure surviv- and the environment, and are working with Indianapolis al mode but are starting to designed to continue disinfect- based Accessa, its paint/coat- develop and implement plans ing long after application. ing supplier. for reopening that adhere to The sanitizer and disin- “We’ve had a long-stand- CDC and OSHA recommend- fectant, also hospital-grade, ing relationship with our paint ed guidelines. This prod- use multiple EPA listed ingre- partner for more than 20 years. uct allows companies to go dients that have explicit kill They’ve always been very sup- above and beyond just the claims against 99.9% of illness- portive of our desire to pro- basic guidelines and can be an causing germs and bacteria vide our customer base with the important aspect of their mar- including human coronavirus. highest quality, and most dura- keting strategy, helping create The R.S. Alberts Company ble products on the market, all the reassurance that will be also serves other business sec- while pushing the envelope paramount in getting guests tors including: simulation, med- with creative theming and geo- back in the parks quickly.” ical and healthcare, construc- metric designs,” said Alberts. Also the company recent- tion, electronics, apparel and “With health and safety being ly introduced two additional sports, industrial and aviation. our number one priority, this products for the amusement •rsalberts.com S&S IS HERE TO HELP

As we respond to these unprecedented times in our industry, our team at S&S remains available to support your spare parts, maintenance, and ride service needs. We recognize that “time is of the essence” in preparing to open your rides. Our service department continues to be available 24/7 to assist and support.

 Ride Start-up Service & Support  Technical Service  Spare Parts  Maintenance & Operational Training

Whatever your need, we are here to support you!

Please contact Scott Holliday for technical service at [email protected] or call 435-752-1987. Please contact [email protected] for your spare parts needs. Keep our amusement park industry strong! VISIT OUR WEBSITE AT S-S.COM Buy products and services from these suppliers. July 2020 AMUSEMENT TODAY 43 Wibit develops, offers water-safe face mask BOCHOLT, Germany — Wibit Sports, known COURTESY CLASSIFIEDS for its inflatable obstacle courses that have erupted WIBIT in popularity over the last decade, has developed a new product for use during the global pandemic. Face masks are critical in helping prevent the AUCTION spread of COVID-19, but the current line-up of face masks are mostly unsuitable for water sports. Wibit has introduced the world’s first protective water face mask designed to allow unlimited fun in the water. The Wibit WaterMask is made of neoprene, is comfortable to wear and easy to open and close. Slits on both sides of the mask make breathing simple. When a person dives into the water, the mask fills with water but the specially designed drainage opening in the center allows it to drain immediately when swimming pools,” says Romann Rademacher, that person surfaces. Slits on the side of the mask CEO of Wibit Sports. “This is a game-changing enure that air is available for easy breathing. product and unique in the world. We are happy Because it is a neoprene mask, air is not drawn to support many areas, not only aquaparks, but through the mask, but rather redirected in and all business connected to water, such as life- out the sides of the mask. The mask has open- guards, paddleboats, canoes or SUP rentals, and ings for the ears and is secured behind the head many more. We expect that even showering in with Velcro. Should it accidentally come off in public pools is possible again.” the water, the mask will float. As with all Wibit The WaterMask is available in three sizes (S, products, the WaterMask is suitable for any type M, L) and with a minimum order quantity of 100 of water — fresh or salt, chlorinated or natural. pieces. Purchasing is handled through Wibit's “This innovation is another step into the extensive distribution network. Utility and de- new normality we are facing. It will re-enable sign patent applications have been filed. fun on the water, may it be the open sea, lakes or — Jeffrey Seifert FOR SALE

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Severn Lamb, Pennsylvania, USA [email protected] +1-717-342-2784 www.severn-lamb.com

43168_SLT_AmusementToday_ClassifiedAdvert V2.indd 1 07/10/2019 17:20 FOR SALE

•Wisdom Orient Express...... $89,000 •S & S Frog hopper...... $29,000 •Modern Prod. Mini-Pirate Ship....$20,000 •ARM Happy Viking...... $39,000 •Eli Bridge Kiddie Swing...... $19,000 •SBF Balloon Tower...... $149,000 •Visa Floor Pickup MiniScooter (6 cars)...... $49,000 •Zamperla Baja Buggy w/ boats.....$79,000 •Larson Ring of Fire (T/M)...... $149,000 •Sellner Electric 7 Tilt-A-Whirl (T/M)...... $129,000 •Visa Compact Spinning Coaster...... $199,000 •ARM Quasar...... $99,000 •Chance 36’ Carousel (T/M)...... $175,000 •Moser 25mt Tower (never used)...... $349,000 Call Len or Earl (908) 526-8009 FAX: (908) 526-4535 www.Rides4U.com 44 AMUSEMENT TODAY July 2020