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IAAPA Chairmen Share Thoughts on Industry OUTGOING: Will Morey INCOMING: Mario O

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PRE-IAAPA BONUS ISSUE TM Vol. 17 • Issue 8.1 NOVEMBER 2013 Park industry begins trek to Orlando for IAAPA Expo STORY: Pam Sherborne 100 product categories on and Noland spent time walk- the Brass Ring Awards dur- [email protected] more than 494,000 square- ing the tradeshow floor to- ing a ceremony to be held feet of exhibit space. The gether last year. on the tradeshow floor. Top ORLANDO, Fla. – Once tradeshow floor will be open IAAPA’s official kick-off honors for excellence in live again, all eyes are on Or- Tuesday, Nov. 19 through event will jumpstart Expo entertainment, marketing, lando, Fla., as International Friday, Nov. 22. week with industry-related retail, human resources, fam- Association of Amusement There will be a full week news, performances, and ily entertainment centers, Parks and Attractions mem- of business opportunities a look at some of the new new products, trade show bers begin their trek to Or- and networking events. IAA- rides and attractions that de- displays, and food and bev- ange County Convention PA has put together more buted in 2013. Also during erage excellence. Center to take part in the than 80 expert-led educa- this event, the 2013 IAAPA Educational sessions IAAPA Attractions Expo tional seminars, luncheons, Hall of Fame honorees will at IAAPA Attractions Expo 2013, set for Nov. 18 – 22. roundtable discussions, attend,” said IAAPA presi- be recognized and Mario 2013 will cover a range of the The association boasts behind-the-scenes tours, dent and CEO Paul Noland. Mamon, chairman and CEO industry’s most in-demand that the annual expo is the daylong institutes, and half- “Companies that use the re- of Enchanted Kingdom in topics, including communi- largest conference and trade day symposiums designed sources the IAAPA educa- the Philippines, will be wel- cations and public relations, show in the world for the to give directors, managers, tion program provides come comed as 2014 IAAPA chair- entertainment, facility op- attractions industry. With senior executives, and CEOs away with best practices and man of the board. erations and emergency pre- its 2013 theme “Imagine the the knowledge they need strategies that can create im- This event will take place paredness, finance and in- Possibilities,” planners are to keep up in the rapidly mediate and long-term ben- at 8:15 a.m., Tuesday, Nov. formation technology, food anticipating to draw 26,000 changing global attractions efit to their businesses.” 19 in the convention cen- and beverage, games, human attendees made up of indus- industry. This will be Noland’s ter, after which attendees resources, marketing, retail try professionals from 100 “If you’re a professional first convention as the will have their first chance merchandising, safety, and countries. looking to advance your busi- IAAPA president and CEO. to view the products on the more. Expectations are also for ness and your career, IAAPA He took over after Chip tradeshow floor. Some new sessions this there to be more than 1,000 Attractions Expo 2013 has an Cleary retired from that post At 4:30 p.m., this same year include: “Restore the exhibiting companies and education session for you to at the first of 2013. Cleary day, IAAPA will announce 4See EXPO, page 4 IAAPA chairmen share thoughts on industry OUTGOING: Will Morey INCOMING: Mario O. Mamon Morey pleased with IAAPA’s Mamon wants to gain friendships, progress, feels much knowledge to address Strategic Plan for his gained through park visits upcoming chairman-year ORLANDO, Fla. — Will Morey, Morey’s ORLANDO, Fla. — Mario Mamon, En- Pier, Wildwood, N.J., will give up his post as chanted Kingdom, Makati City, Philippines, IAAPA chairman during the upcoming IAAPA will take over as the IAAPA chair during the Expo in Orlando, set for Nov. 18-22. He has annual 2013 IAAPA Expo. been very pleased with IAAPA’s progress on Here he spends time with AT talking the Strategic Plan over the past year. He also about the coming year. feels the knowledge he gained from the 100 What will be your focus in the coming member visits over the past year has given year as the IAAPA chair? him a level of insight he has never had. As IAAPA’s Chairman in 2014, I would Here, Morey, spends some time with AT. like to follow through on the continued Last year as incoming chairman, you implementation and fine-tuning of the as- had said one of your focuses for the coming sociation’s 2013 – 2015 Strategic Plan and year would be to make sure that IAAPA’s Will Morey Mario O. Mamon the implementation of the recommenda- Strategic Plan’s execution occurs in a time- tions of the Governance Task Force that were approved by the IAAPA Board. ly fashion, particularly those items pertaining to safety and the world brand- Together, these initiatives will focus on safety and standards harmonization, ing of IAAPA. After a year, are you satisfied with the way that has gone? Yes, very much so. The 2013 – 2015 Strategic Plan has been a guiding force membership generation among the different geographical regions and across in our decisions, work product and global focus. Consistent with the Strate- constituencies, and membership retention through improved services and gic Plan, the board approved the Governance Task Force recommendations for benefits such as educational and certification programs, safety institutes, etc. 4See MOREY, page 6 4See MAMON, page 8 2 AMUSEMENT TODAY November 2013 NEWSTALK OPINIONS CARTOON LETTERS AT CONTACTS PRINT SUBSCRIBER NOTICE CARTOON: Bubba Flint Amusement Today would like to remind subscribers that as in the past, AT will publish two issues for the upcoming IAAPA Attractions Expo, set for Nov. 18-22, 2013 in Orlando, Florida. November I (Pre-IAAPA) issue contains interviews and other useful information about the upcoming IAAPA event as well as a listing of registered exhibitors. It mails at its usual time, near the end of October. November II (IAAPA convention issue) is AT’s normal November issue and is our largest of the year, packed with useful news, in-depth exclusive interviews and late-breaking news and features for your reading pleasure. This issue mails Nov. 11. Both issues will be distributed at the IAAPA Attractions Expo trade show floor fromAT ’s booth #4217 and from IAAPA publication bin distribution area located near the center of the Orange County Convention Center. As in the past, AT will again deliver both issues poly- bagged together to the Peabody Hotel (IAAPA headquarter hotel) for door-to-door delivery on Tuesday morning, Nov. 19. AT reminds attendees to support the following partners by visiting these booths: •AMUSEMENT TODAY...4217 •AIMS International...5438 •Give Kids the World...3235 EDITORIAL: Scott Rutherford, [email protected] •National Roller Coaster Museum & Archives...4655 •New England Association of Amusement Parks and At- Perseverance pays off at Knoebels tractions (NEAAPA)...3229 Perseverance. The time so far removed from our litigious society To subscribe to the print version of Amusement Today, Merriam-Webster Dictionary that such requirements were unthinkable. visit the AT booth or go to: www.amusementtoday.com. defines this powerful word Whatever the case, the Flying Turns that thusly: the quality that allows took flight this October in the picturesque someone to continue trying mountains of central Pennsylvania is a ride that On the cover to do something even though must be experienced to be appreciated (watch As an annual tradition, it is difficult. for my full report next issue). The quality and Amusement Today once again Rutherford The good folks at M-W complexity of the woodwork involved is daz- highlights our Pre-Convention is- would be wise to place along- zling as are the low-slung, aviation-themed sue cover, the chairman of IAAPA side that rather apt definition a photo of Dick ride vehicles. The minute attention to detail and the vice-chairmen that will Knoebel standing before the recently-opened is wondrous. It was not built to be the big- follow in the coming years. Due Flying Turns. It, and he, absolutely deserve that gest or fastest. It is instead a ride that guests to a change in the IAAPA recently kind of recognition. can board and know they’re going to have a completed governance review that It’s a safe bet to say that when the good time. Instead of screams of terror, the was adopted by the board this fall, Knoebel clan and its dedicated staff took on Flying Turns elicits laughter and bouts of unex- IAAPA no longer appoints a fourth the task of building a true Flying Turns wooden pected giggles as the near-silent trains climb vice chairman. Featured on the bobsled ride, none of them had any idea of and swoop through the convoluted wooden cover are incoming chairman, Mario the difficulties that would arise or that it would course. Mamon (2014); first vice chairman, take seven years to complete. How our prede- Congratulations to the Knoebel fam- Gerardo Arteaga (2015) and second vice chairman, John cessors in the 1920s-30s got their Flying Turns/ ily and their talented band of artisans who McReynolds (2016). The cartoon was drawn by AT’s long- Bobsleds to function for decades remains a came together to create a true monument to time cartoonist Bubba Flint, whose work can also be seen mystery. From what I’ve been told, those old amusement industry history. I feel honored to in the Dallas Morning News, Dallas Business rides were wild and untamed and lacked all have been aboard the inaugural flights of the Journal and the Dallas Cowboys Star. but the most basic safety features required Knoebels Flying Turns.
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  • Adventureland Team Member Handbook

    Adventureland Team Member Handbook

    Adventureland Team Member Handbook Team Member Handbook Adventureland Long Island 2245 Route 110, Farmingdale NY 11735 Phone: 631-694-6868 ext. 0 Email: [email protected] Employee Facebook: Alfie Adventureland Staff Twitter: @AlfieAdventureland Business Facebook: Adventureland Long Island Adventureland Twitter:@AdventurelandLI SECTION ONE: INTRODUCTION Congratulations and Welcome to the Adventureland Team! 1 Good Luck Out There – Smile At The Guest – Always Make Eye Contact Adventureland Team Member Handbook Section 1 Paragraph A As a team member at Adventureland, safety and hospitality will be two of your top concerns: Safety: Watching things around you at all times and putting forth 100% effort to ensure the safety of not only our guests, but of yourself and fellow team members. Hospitality: Being Courteous AND greeting guests with “Hello”, “Please”, “Thank you”, and “Have a great day”. We want to treat our guests how we would expect to be treated if we went somewhere. As the season progresses, you will find that our guests include children, the elderly and people of every race, creed, nationality, sexual orientation and every possible point of view. It is our job to entertain and respect every guest, and at the same time keep them safe. You will be required to undergo special training to ensure a thorough understanding of your job, such as operating rides, games, food stands and any other specialized equipment necessary to successfully fulfill your job as a member of the Adventureland team. You are the key to the success of the many safety programs which are established to ensure the safety of our guests, yourself and the safety of our fellow team members.