Municipal Trailer Park Review Parks, Recreation & Culture Community Services Project Team and Subject Matter Experts Name Role Craig Shanks Process Champion and Sponsor Jenn Johnson Process Owner – Trailer Park Management Kevin Brasier Trailer Park Operational Supervision Sharon Weir Process Administration Reference Christine Norris Subject Matter Expert for Collections Lance Sherk Subject Matter Expert for Tourism David Kerr Subject Matter Expert for Water and Wastewater Richard Holy Subject Matter Expert for Planning and Zoning Susanne Murchison Subject Matter Expert for Building Code Diane McFarlane Subject Matter Expert for Land Christina Sisson Process Improvement Facilitator

city.kawarthalakes.on.ca Slide 2 Beach Park

1.78 acres

city.kawarthalakes.on.ca Slide 3 Centennial Park, Kirkfield

32 acres both parcels

city.kawarthalakes.on.ca Slide 4 Scope and Definitions

• Currently the City has two municipal trailer parks both operated on a seasonal basis by Parks, Recreation and Culture Division (PRC) • Season extends from May to October (22 weeks) • Bobcaygeon Beach Park has a maximum of 40 sites (Council Resolution 2007-635) (one for staff trailer) • Centennial Park has 173 sites (one for staff trailer) • Both parks are Designated Campgrounds – “Beach Park Trailer Park” in Bobcaygeon and “Centennial Park” in Kirkfield as per Schedule “A” to By-Law 2006-147 consolidated on August 3, 2010 • Both trailer parks are on waterfront and have

water, sanitary, and hydro city.kawarthalakes.on.ca Slide 5

Historical Perspective and Strategic Value

• Bobcaygeon Beach Park purchased in 1963 from the • Centennial Park acquired from the Federal Government in 1961 as part of The County of Victoria 100 Anniversary Celebrations • Both considered to provide a tourist destination • Both generate revenue to offset park operations • Both generate sales for local merchants • Both provide a service to users • Both assets have been reviewed in the past for best use scenarios – retain, sell, lease, enhance, and/or abandon

city.kawarthalakes.on.ca Slide 6 Amenities Available

• Bobcaygeon Beach Park: beach, two playgrounds, walking path, comfort station, concession booth, boat launch, communal fire pits, picnic shelter, approximately 20 docks (entire current property), walking distance to the downtown and existing waterfront park

• Centennial Park: beach, two playgrounds, a baseball diamond, basketball court, volleyball, picnic shelter, boat launch, two comfort stations, site specific fire pits, laundry facilities, docking spaces for approximately 66 boats

city.kawarthalakes.on.ca Slide 7 city.kawarthalakes.on.ca Slide 8 Project Goals

Problem Statement: Municipal trailer parks provide a recreational opportunity to a select few. The true costs and net benefit need to be confirmed to determine the Return on the Investment.

Project Goals:  Confirm number of customers  Confirm who are the customers  Confirm the true costs – assets, revenues, expenses – operating and capital  Confirm the strategic alignment

 Financial Implications: tax revenue, land value, and capital forecast

city.kawarthalakes.on.ca Slide 9 Process Review 2015 For an asset, we confirm demand, costs, and resources provide the service, and assess.

Voice of the Customer:  Trailer Park Visitors want amenities and fast service  City/Employees want to provide service and maximize occupancy while collecting revenue  City/Management want to address the strategic value of the asset - input vs. output and customer value

Data:  Ratio of cost per site and utilization  Who is benefitting from the service  Demand and costs city.kawarthalakes.on.ca Slide 10 Project Metrics: All Bobcaygeon Beach Park Customers Since 2011

Bobcaygeon Beach Park Sites Rented

36.5%

CKL Residents Other Communities

Average turnover less than 5 years 63.5%

city.kawarthalakes.on.ca Slide 11 Project Metrics: Recent Bobcaygeon Customers

Bobcaygeon Beach Park Vacancy 2013

5%

Vacant Sites Occupied Sites

87% from outside CKL 95%

city.kawarthalakes.on.ca Slide 12 Project Metrics: All Centennial Park Customers Since 2005

Centennial Park Sites Rented

3.5%

CKL Residents Other Municipalities

96.5% Majority of Customers have been on site for over 5 years

city.kawarthalakes.on.ca Slide 13 Project Metrics: Recent Centennial Park Customers

Centennial Park Vacancy 2010 - 2014

1%

Vacant Sites Occupied Sites

99% 95% from outside CKL

city.kawarthalakes.on.ca Slide 14 Operating Budgets

Bobcaygeon Beach Park Profit every year Operating Actuals based on budgets except 2010 and 2013 $90,000

$80,000

$70,000 $490/Site

$60,000

$50,000 Revenues $40,000 Expenses

$30,000

$20,000

$10,000

$0 2008 2009 2010 2011 2012 2013 2014

city.kawarthalakes.on.ca Slide 15 Bobcaygeon Beach Park Expenses 2014

$1575/Site

$110/site - water

$400/site - hydro

Occupancy Costs, $20,052

Personnel, $38,591

Communications, $639

Professional Technical & Contracted Services, $3,734

city.kawarthalakes.on.ca Slide 16 Past and Projected Capital

Bobcaygeon Beach Park Capital $70,000

$60,000

$50,000

$40,000

$30,000

$20,000

$10,000

$0 2008 2010 2012 2013 2015 2016

Bobcaygeon Beach Park - Budget Bobcaygeon Beach Park - Actual

city.kawarthalakes.on.ca Slide 17 Operating Budgets

Centennial Park Operating Actuals Profit every year based on budgets $450,000

$400,000

$350,000 $1140/Site $300,000

$250,000 Revenues $200,000 Expenses

$150,000

$100,000

$50,000

$0 2008 2009 2010 2011 2012 2013 2014

city.kawarthalakes.on.ca Slide 18 Centennial Park Expenses 2014

Other Expenses, $1,428 Fleet and Other Allocations, $10,086 $1088/Site Maintenance & Repairs, $13,783

Personnel, $87,023 $270/site - hydro Occupancy Costs, $59,668

$81/site – taxes* Or specific to site

Professional Technical & Materials & Supplies, Communications, $2,797 Contracted Services, $643 $11,757 city.kawarthalakes.on.ca Slide 19 Past and Projected Capital

Centennial Park Capital $120,000

$100,000

$80,000

$60,000

$40,000

$20,000

$0 2008 2010 2012 2013 2015 2016

Centennial Park - Budget Centennial Park - Actual

city.kawarthalakes.on.ca Slide 20 Additional Costs

Consistent with Corporate budget practice, the following costs are not included in the specific park budgets: • Management and Administrative costs within Community Services and Parks, Recreation and Culture (i.e. Administrative Assistant, Supervisor, Manager) • Finance and Revenue and Taxation costs (i.e. billing, collections, administration, etc.) • Insurance premiums for property and liability (estimated total/year of $770 - BBP and $1400 - CP) • Community well costs for Centennial Park (approximately $12,000/year or $70/site)

city.kawarthalakes.on.ca Slide 21 Rate Comparison Neighbouring Parks 2014-2015

Victoria Park - Cobourg Riverwood Park-Lindsay Trailer Park-Lindsay Nestle In Resort-Dunsford Lovesick Lake Park-Burleigh Falls Long Beach Cottages&Trailer Park-Cameron Log Chateau Park- Layzee Acres RV-Sebright Premium/Waterfront Lot Green AcresTrailer Park-Bobcaygeon Preferred Lot Double "M" RV Resort-Lindsay Regular Lot Centennial Park-Kirkfield CAMPINN on Duck Lake-Kirkfield Bobcaygeon Beach Park Extras include: Birch Cove-Bobcaygeon Hydro Bell Haven Park-Bobcaygeon Water Sewer/Septic Beavermead Campground-Peterborough Docks Alpine RV - Lindsay Parking Visitors $0 $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500 $4,000

Regular Lot Median= $2200 city.kawarthalakes.on.ca Slide 22 Additional Benefits

Economic benefit to the City has been referenced but has not been quantified (Report CS2007-40).

A recent report for the Beavermead Campground and Park in the City of Peterborough (The Planning Partnership, 2012) quoted a figure of $506/camper party.

Potentially, for the combined 212 site in Centennial and Bobcaygeon, the same figure could result in $107,272 – primarily from tourists.

city.kawarthalakes.on.ca Slide 23

Define and Measure Phases Summary and Conclusions • Both parks are occupied – very low vacancy • Majority of occupants are from outside the City of • Demand has been continuous and steadily growing (waiting lists) • Review rates to confirm benchmark • Review options open to the City

city.kawarthalakes.on.ca Slide 24 Options

Data To Be Collected Potential Options Description Where to Who will Remarks Collect Data Collect Data

Community Services – PRC Corporate Outline costs – Community Services - operating, capital, other #1 Status Quo Services and Revenue and – review information Facilitator Taxation and from a range of years Risk Management Community Community Outline potential costs #2 City retains the land – contract management Services and Services - PRC and risks Facilitator Community Community Outline potential costs #3 City retains the land – no trailer park activity Services and Services - PRC and risks Facilitator Land Management Legalities/realities of Property sold as trailer park with site agreements in Land #4 reviewing land this option need to be Management place values and any confirmed encumbrances Land Management Land #5 Property sold reviewing land Legal Review required Management values and any encumbrances

city.kawarthalakes.on.ca Slide 25 Option #1 – Status Quo

• City continues with operations and management of the municipal trailer parks • Bobcaygeon Beach Park – $80k revenue and $65k expense • Centennial Park – $370k revenue and $190k expense • Capital needs continue – varies year to year • Rates reflect market value • Potential to consider recuperating costs for water, hydro, taxes, etc. • Communication required

city.kawarthalakes.on.ca Slide 26 Option #2 – Contract Management

• Staff and Resources will be required to manage the contract • Contract must be very clear and precise • The contract model will determine the revenues and expenses (O&M) and capital expenditures • Communication required • Option could apply to both Bobcaygeon and Centennial

city.kawarthalakes.on.ca Slide 27 Option #3 – Retain Land & Cease Trailer Park Activity • No revenue would be generated • Expenses would continue – the extent would be dependent on how the land would be repurposed • Bobcaygeon Beach Park Resources are shared to maintain other Bobcaygeon park properties • Operating and maintenance expenses include grass cutting, fences and gates for barricading, etc. • In addition, there are costs associated with closing or demolishing buildings, de-commissioning a well or septic system, removing water services, etc. • Potential for capital expenditures is reduced

city.kawarthalakes.on.ca Slide 28 Option #3 – Continued

• Option could apply to both Bobcaygeon and Centennial • For Centennial, there is no other municipal use or demand for the site - barrier to site required • Communication required

city.kawarthalakes.on.ca Slide 29 Option #4 – Property Sold as Trailer Park with Site Agreements in Place • One time revenue from the sale of the land • Zoning for other potential land uses would generate tax revenue • Expenses may continue during transition and then would cease • No further capital expenditures – asset management costs • Legalities and practicalities of the transfer of the site agreements needs to be confirmed

city.kawarthalakes.on.ca Slide 30 Option #4 – Continued

• As per the 1961 agreement, “the said land shall be put aside and reserved, forever, by the Corporation for park purposes…and the Corporation shall not sell, lease or otherwise dispose of the said lands” • Based on preliminary Land Management and Legal Review, Centennial Park can not be sold • Therefore, this option applies to Bobcaygeon only • Recommendation is to sever the lands (as shown) to maintain the public entity of the waterfront park

city.kawarthalakes.on.ca Slide 31 Bobcaygeon Beach Park - Proposal

city.kawarthalakes.on.ca Slide 32 Option #4 – Continued

• Resources across the City – time, staff, and money - required to confirm and implement next steps – official appraisal, survey, zoning review, servicing capacity review, decommissioning of trailer park, etc. • Approximate land value for entire parcel is $4.2M • Communication required

city.kawarthalakes.on.ca Slide 33 Option #5 – Property Sold

• One time revenue from the sale of the land • Zoning for other potential land uses could generate tax revenue • Expenses may continue during transition and then would cease • No further capital expenditures – asset management costs • As per the Land Management and Legal Review, this option applies to Bobcaygeon only

city.kawarthalakes.on.ca Slide 34 Option #5 – Continued

• Resources across the City – time, staff, and money - required to confirm and implement next steps – official appraisal, survey, zoning review, servicing capacity review, decommissioning of trailer park, etc. • Approximate land value for entire parcel is $4.2M – confirmation required through the official land management process • Communication required

city.kawarthalakes.on.ca Slide 35 Bobcaygeon Beach Park

city.kawarthalakes.on.ca Slide 36 Summary of Analysis

Only three of the options apply to both municipal trailer parks based on legal and land management review: • Status Quo • City retains the land – contracts management • City retains the land – ceases trailer park activity

Two additional options remain for Bobcaygeon Beach Park: • City sells property as trailer park with site agreements in place • City sells property

city.kawarthalakes.on.ca Slide 37 Summary Continued

A comparison of the benefits and/or drawbacks for the various options was completed by the team by looking at the following factors: • Capital Expenditures • Operating Costs • Staffing Needs • Municipal Liability • Promoting Strategy Map • Complaints • Trailer Park Servicing

city.kawarthalakes.on.ca Slide 38 Summary Continued

Continuing with Centennial Park provides the most benefit - a revenue generating service to tourists

Selling the trailer park portion of Bobcaygeon Beach Park provides the most benefit - revenue generation while reducing staff needs, liability, and capital expenditures

city.kawarthalakes.on.ca Slide 39 Next Steps

A Staff Report to Council will be forthcoming with recommendations.

Some improvements recommended to enhance the operation of Centennial Park include: • Continue with constant improvements on the contract as per the Association (annual review) • Pursue a report for increased costs/fees to reflect services provided • Move management and operation to CLASS booking system for consistent one stop customer service

city.kawarthalakes.on.ca Slide 40