Virtual debit cards and consumer protection RESEARCH REPORT Produced by Option consommateurs and presented to Industry Canada’s Officer of Consumer Affairs June 2014 Virtual debit cards and consumer protection Option consommateurs received funding for this report under Industry Canada’s Program for Non-Profit Consumer and Voluntary Organizations. The opinions expressed in the report are not necessarily those of Industry Canada or of the Government of Canada. Reproduction of limited excerpts of this report is permitted, provided the source is mentioned. Its reproduction or any reference to its content for advertising purposes or for profit, are strictly prohibited, however. Legal Deposit Bibliothèque nationale du Québec National Library of Canada ISBN: 978-2-89716-017-3 Option consommateurs Head Office 50, rue Ste-Catherine Ouest, Suite 440 Montréal (Québec) H2X 3V4 Tel.: 514 598-7288 Fax: 514 598-8511 Email:
[email protected] Website: www.option-consumers.org Option consommateurs, 2014 ii Virtual debit cards and consumer protection Table of Contents Option consommateurs ................................................................................................................... iv Acknowledgements .......................................................................................................................... v Summary .......................................................................................................................................... vi 1. Introduction .................................................................................................................................7