Corporate Responsibility 2019
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CORPORATE RESPONSIBILITY 2019 Edinburgh Airport Air Traffic Control Tower 04 Highlights of 2018 07 Our Business CONTENTS 09 Our People 12 Our Community 16 Our Environment Waste Air Quality Water Energy and Carbon 19 Our Performance 20 Our Stakeholders CORPORATE RESPONSIBILITY 2019 3 HIGHLIGHTS These are just a few of our key highlights from 2018. Each section has its own set of OF 2018 highlights along with more information. HELPING SCOTLAND TAKE OFF • 14,310,403 people travelled through the airport this year • We launched 23 new routes this year 23 OVER • Having an airport in Edinburgh contributes NEW ROUTES over £1 billion Gross Value Added per year 14,310,403 £1 BILLION to the Scottish economy LAUNCHED GROSS VALUE ADDED TO THE PEOPLE TRAVELLED THROUGH THE AIRPORT THIS YEAR THIS YEAR SCOTTISH ECONOMY PER ANNUM GIVING OUR EMPLOYEES WINGS AWARDED • 83% of staff would recommend Edinburgh Airport as a good organisation to work for 83% BUSINESS OF • We support over 29,000 jobs across Scotland OF STAFF • Awarded ‘Business of the Year’ at the RECOMMEND THE YEAR EDINBURGH AIRPORT 29,000 Edinburgh Chamber of Commerce Awards AS A GOOD PLACE TO WORK JOBS SUPPORTED ACROSS SCOTLAND BY EDINBURGH CHAMBER OF COMMERCE GETTING THE COMMUNITY ON BOARD WE STARTED THE PROCESS • £133,000 awarded to community and OF SWITCHING TO charity projects • We raised almost £100,000 for our charity £133,000 partner Scotland’s Charity Air Ambulance AWARDED TO ELECTRIC • We introduced electric vehicles to our fleet COMMUNITY AND to reduce emissions £100,000 VEHICLES CHARITY PROJECTS RAISED FOR OUR CHARITY PARTNER SCOTLAND’S CHARITY AIR AMBULANCE WHERE POSSIBLE CORPORATE RESPONSIBILITY 2019 4 Passengers making their way through the check-in hall OUR BUSINESS HIGHLIGHTS BEST PERFORMING BUSINESS EDINBURGH CHAMBER OF COMMERCE £1 BILLION 15,500m2 £288m PER ANNUM CONTRIBUTION TERMINAL EXPANSION GVA ACROSS SCOTLAND TO THE SCOTTISH ECONOMY AIRPORT OF THE YEAR 14.3 29,000 JOBS SUPPORTED NATIONAL £150m TRANSPORT ACROSS SCOTLAND INVESTMENT PROGRAMME AWARDS PASSENGERS IN 2018 OUR BUSINESS Edinburgh Airport continues to grow at a INVESTING IN SUSTAINABLE GROWTH International Arrivals 2 hall on the ground floor, substantial rate. As the number of passengers more gates with increased food and beverage The airport has seen a significant period of increases, taking more flights, on an expanding options on the first floor, and a new lounge and growth and development over recent years network of routes, we firmly believe that growth office space on the second floor. and in 2017 we announced a £220 million is good not only for our business and our people, investment plan to ensure that the airport can but for the local community and Scotland’s RUNWAY DEVELOPMENT continue to meet demand and grow effectively economy as a whole. and sustainably. This programme has seen Further enhancements have continued across improvements to many parts of the airport, the campus with extensive investment across all A 2016 independent economic impact study most notably a terminal extension featuring a of our key facilities including check-in, security, showed we contributed almost £1 billion per new security hall, upgraded retail facilities and a baggage, departure lounge development, year to the Scottish economy, supporting 23,000 complete upgrade of the main check-in hall. immigration and creating new aircraft stand jobs across Scotland – that’s 2,000 jobs and £90 capacity. We closed the secondary 12/30 runway million GVA for every million passengers. Since TERMINAL EXPANSION in March as part of long-term plans to extend the that study, we’ve added 3.2 million passengers, existing stands and develop the land for other In 2018 we saw the continued expansion handling 14.3 million in 2018. That suggests uses. Since the decommissioning works began, of existing infrastructure. We witnessed the we’ve generated an additional 6,400 jobs and Long Stay Express has used part of the land for completion of the next round of terminal another £288 million GVA across Scotland. parking and work began on a project increasing development, with the opening of our terminal the number of stands to 64 at Edinburgh Airport. expansion, a three-level 15,500m2 extension to the main terminal. The extension houses the new AWARDS In 2018 the airport won ‘Best Performing Business’ at the Edinburgh Chamber of Commerce Awards for the second year in a row, as well as winning their ‘Best International Trade Business’ award. We continued to demonstrate our focus on customer service by winning the ‘Airport of the Year’ award at both the Scottish Transport Awards and the National Transport Awards. Terminal expansion works Royal Air Force veterans mark the closure of runway 12/30 CORPORATE RESPONSIBILITY 2019 7 OUR PEOPLE HIGHLIGHTS REGIONAL WINNERS BRONZE THE SCOTTISH APPRENTICESHIP AWARD 32EXECUTIVE, SENIOR AND MIDDLE CHALLENGE DEFENCE EMPLOYER MANAGERS COMPLETED PROFESSIONAL RECOGNITION SCHEME DEVELOPMENT PROGRAMMES CAMPAIGN 83% OF THE YEAR OF STAFF NATIONAL SAFETY AND RECOMMEND HEALTH EXCELLENCE EDINBURGH AIRPORT AWARDS WORK EXPERIENCE STUDENTS AS A GOOD PLACE TO WORK WERE HOSTED FROM ACROSS SCOTLAND Airport staff helping a passenger OUR PEOPLE We recognise that good people are the THE WELLBEING OF OUR PEOPLE We held events as part of UK Safety Week across foundation of a good business. The wellbeing of our staff is paramount in campus giving passengers, staff and business all that we do. We have made a significant partners the unique opportunity to take part in As a large-scale employer, we recognise our investment to ensure we comply and practical and interactive demonstrations to help responsibility to our staff and are committed often exceed health and safety regulation them understand the airside environment and to attracting and training the best possible requirements. the safety culture we promote. workforce. We are committed to providing training and development opportunities to all In 2018 our Root Cause Analysis (RCA) team, employees, building a thriving workforce for led by six RCA Champions carried out 71 DEVELOPING OUR TRAINING our own business as well as using our industry sessions looking at the cause of any incidents ACADEMY PROGRAMME experts to help educate younger generations to at the airport and fixed 1,150 safety shares, benefit Scotland’s wider workforce. We continued to invest in our in-house Training an initiative encouraging staff to help create a Academy, which is an accredited centre for safer environment. Our Fix It Group and Safety as work experience, plus a guaranteed interview Scheme and we continue to attract a number of We regularly consult our employees about vocational qualifications. We have focused on Shares initiative was Highly Commended in the with one of our retail business partners. staff who previously worked in the armed forces. their experiences of working for the airport development of our eLearning programme, ‘Campaign of the Year (Fire, Security, Health and in 2018, 83% of employees told us they covering subjects such as management, disability and Safety)’ category at the National Safety DEVELOPING SKILLS IN LEADERSHIP DISABILITY CONFIDENT would recommend Edinburgh Airport as a good awareness, information security and competition and Health Excellence Awards in April. organisation to work for. law. Through our Training Academy, which is In 2018 nine of our Executive and Senior Edinburgh Airport became ‘Disability Confident open to all airport employees, we continue to Management team completed a Leadership Committed’ in 2018. The Disability Confident provide more opportunities for development and Development Programme, focusing on scheme supports employers in making the most run a number of recognition and reward schemes leadership, problem solving, agile working and of the talents disabled people can bring to the for our staff. communication, as well as putting 23 members organisation. The scheme helps us successfully of our middle management through our recruit and retain disabled people and those with Airport staff visibly EDINBURGH AIRPORT ACADEMY Management Development Programme. health conditions, allowing us to draw from the on hand to help in widest pool of talented people when recruiting. the terminal We continued our partnership with the Department for Work and Pensions to develop SUPPORTING THE the Edinburgh Airport Academy. This two- ARMED FORCES COVENANT week job readiness training programme aims We continued our support of the Armed Forces to support unemployed people back into work. Covenant, a promise from the nation that those Following the resounding success of its trial in who serve or have served, and their families, are 2017, the programme was extended in 2018, and treated fairly. In 2018 we achieved the Bronze 55 delegates were given skills training as well Award in the Defence Employer Recognition CORPORATE RESPONSIBILITY 2019 9 Our engineering apprentices taking part in the Scottish Apprenticeship Challenge OUR PEOPLE NURTURING YOUNG TALENT HOSTING ENGINEERING During 2018 we hosted 26 work experience APPRENTICES WITH GO4SET students from across Scotland. We worked with Our team of engineering apprentices completed partners across the airport as well as our own the Go4SET programme, a 10-week course that teams, including NATS, Police Scotland, airlines pairs local school groups with employers and and Empark to ensure that the placements universities to take part in a Science, Technology, offered are valuable and interesting. Engineering and Mathematics