Prof Helen MARGETTS Director and Professor of Society and the Internet, Oxford Internet Institute, University of Oxford

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Prof Helen MARGETTS Director and Professor of Society and the Internet, Oxford Internet Institute, University of Oxford Helen Margetts is the Director of the OII, and Professor of Society and the Internet. She is a political scientist specialising in digital era governance and politics, investigating political behaviour, digital government and government-citizen interactions in the age of the internet, social media and big data. She has published over a hundred books, articles and major research reports in this area, including Political Turbulence: How Social Media Shape Collective Action (with Peter John, scott Hale and Taha Yasseri, 2015); Paradoxes of Modernization (with Perri 6 and Christopher Hood, 2010); Digital Era Governance (with Patrick Dunleavy, 2006); and The Tools of Government in the Digital Age (with Christopher Hood, 2007). In 2003 she and Patrick Dunleavy won the 'Political Scientists Making a Difference' award from the UK Political Studies Association, in part for a series of policy reports on Government on the Internet for the UK National Audit Office (1999, 2002 and 2007), and she continues working to maximise the policy impact of her research. She sits on the Digital Advisory Board of the UK Government Digital Service and the World Economic Forum Global Agenda Council on the Future of Government. She is editor-in-chief of the journal Policy and Internet. She is a fellow of the Academy of Social Sciences. From 2011- 2014 she held the ESRC professorial fellowship 'The Internet, Political Science and Public policy: Re-examining Collective Action, Governance and Citizen-Governance Interactions in the Digital Era'. Professor Margetts joined the OII in 2004 from University College London where she was a Professor in Political Science and Director of the School of Public Policy. She began her career as a computer programmer and systems analyst with Rank Xerox after receiving her BSc in mathematics from the University of Bristol. She returned to studies at the London School of Economics and Political Science in 1989, completing an MSc in Politics and Public Policy in 1990 and a PhD in Government in 1996. She worked as a researcher at LSE from 1991 to 1994 and a lecturer at Birkbeck College, University of London from 1994 to 1999. .

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Challenges to Democracy Political Studies Association Yearbook Series Titles include: Keith Dowding, James Hughes and Helen Margetts (editors) CHALLENGES TO DEMOCRACY Ideas, Involvement and Institutions Chris Pierson and Simon Tormey (editors) POLITICS AT THE EDGE The PSA Yearbook 1999 Political Studies Association Yearbook Series Standing Order ISBN 978-0-333-91373-4 (outside North America only) You can receive future titles in this series as they are published by placing a standing order. Please contact your bookseller or, in case of difficulty, write to us at the address below with your name and address, the title of the series and the ISBN quoted above. Customer Services Department, Macmillan Distribution Ltd, Houndmills, Basingstoke, Hampshire RG21 6XS, England Challenges to Democracy Ideas, Involvement and Institutions The PSA Yearbook 2000 Edited by Keith Dowding Professor of Political Science London School of Economics James Hughes Senior Lecturer in Comparative Economics London School of Economics and Helen Margetts Professor of Political Science Director, School of Public Policy University College London in association with Political Studies Association © Political Studies Association 2001 Softcover reprint of the hardcover 1st edition 2001 978-0-333-78982-7 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No paragraph of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, 90 Tottenham Court Road, London W1P 0LP. Any person who does any unauthorised act in relation to this publication may be liable to criminal prosecution and civil claims for damages.
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Political Turbulence: How Social Media Shape Collective Action by Helen Margetts, Peter John, Scott Hale, and Taha Yasseri
See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/320049106 Book Review: Political Turbulence: How Social Media Shape Collective Action by Helen Margetts, Peter John, Scott Hale, and Taha Yasseri.... Article in Journalism & Mass Communication Quarterly · September 2017 DOI: 10.1177/1077699017734210 CITATIONS READS 0 201 1 author: Kioko Ireri United States International University-Africa 18 PUBLICATIONS 24 CITATIONS SEE PROFILE All content following this page was uploaded by Kioko Ireri on 29 September 2017. The user has requested enhancement of the downloaded file. JMQXXX10.1177/1077699017734210Journalism & Mass Communication QuarterlyBook Reviews 734210book-review2017 Book Reviews Journalism & Mass Communication Quarterly 1 –2 Book Reviews © 2017 AEJMC Reprints and permissions: sagepub.com/journalsPermissions.nav jmcq.sagepub.com Political Turbulence: How Social Media Shape Collective Action. Helen Margetts, Peter John, Scott Hale, and Taha Yasseri. Princeton: Princeton University Press, 2015. 304 pp. $29.95 hbk. $24.95 hbk. Reviewed by: Kioko Ireri, United States International University–Africa, Nairobi, Kenya DOI: 10.1177/1077699017734210 “Social media inject turbulence into political life. They facilitate a non-normal distri- bution of mobilizations, where most fail and a few succeed dramatically, oiled by social information and visibility and propelled forward by individual thresholds and tipping points” write Helen Margetts, Peter John, Scott Hale, and Taha Yasseri in Political Turbulence: How Social Media Shape Collective Action, a statement that encapsulates the book’s theme—the relationship between social media and contempo- rary collective action. The authors strongly demonstrate how Internet-based social media reshape the context within which citizens operate and influence their decisions on political engagements.
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Challenges to Democracy Political Studies Association Yearbook Series
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Tweeting Islamophobia: Islamophobic Hate Speech Amongst Followers of UK Political Parties on Twitter
Tweeting Islamophobia: Islamophobic hate speech amongst followers of UK political parties on Twitter Bertram Vidgen Wolfson College, University of Oxford Thesis submitted in partial fulfilment of the requirement for the degree of DPhil in Information, Communication and the Social Sciences in the Oxford Internet Institute at the University of Oxford Supervisors Dr Taha Yasseri (Oxford Internet Institute & Alan Turing Institute) Prof Helen Margetts OBE (Oxford Internet Institute & Alan Turing Institute) January 2019 Words: 99,609 Bertram Vidgen Tweeting Islamophobia Acknowledgments I always thought that writing the Acknowledgments would be tricky – Who should I include? How can I express my gratitude in so few words? What specifically should I thank everyone for? But it turns out my concerns were misplaced. Although many people have been incredibly helpful, writing these acknowledgments has been very easy. I would like to express genuine gratitude to my supervisors, Dr. Taha Yasseri and Prof. Helen Margetts OBE, for your help, support and insights, and for your roles in my academic development. It has been a privilege working with you, and through your supervision I have learnt more than I ever anticipated when I started my PhD. Taha, you have provided incredible and incisive input across all of the methods, analysis and interpretation – the computational aspect of this work would simply not be possible without you. Helen, you have helped to mould this PhD and drive the theoretical arguments. Your critical insights and ability to identify the real value in any analysis are second to none. I appreciate all of the time you have each put in to this project, and I sincerely look forward to working with both of you in the future.
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Investigating Political Participation and Social Information Using Big Data and a Natural Experiment
Investigating Political Participation and Social Information Using Big Data and a Natural Experiment Scott A. Hale1, Peter John2, Helen Margetts1 and Taha Yasseri1* 1 Oxford Internet Institute, University of Oxford, Oxford, UK 2 School of Public Policy, University College London, London, UK Prepared for delivery at the 2014 Annual Meeting of the American Political Science Association, August 28-31, 2014. Abstract Social information is particularly prominent in digital settings where the design of platforms can more easily give real-time information about the behaviour of peers and reference groups and thereby stimulate political activity. Changes to these platforms can generate natural experiments allowing an assessment of the impact of changes in social information and design on participation. This paper investigates the impact of the introduction of trending information on the homepage of the UK government petitions platform. Using interrupted time series and a regression discontinuity design, we find that the introduction of the trending feature had no statistically significant effect on the overall number of signatures per day, but that the distribution of signatures across petitions changes—the most popular petitions gain even more signatures at the expense of those with less signatories. We find significant differences between petitions trending at different ranks, even after controlling for each petition’s individual growth prior to trending. The findings suggest a non-negligible group of individuals visit the homepage of the site looking for petitions to sign and therefore see the list of trending petitions, and a significant proportion of this group responds to the social information that it provides. These findings contribute to our understanding of how social information, and the form in which it is presented, affects individual political behaviour in digital settings.
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Government As a Platform: What Can Estonia Show the World?
GOVERNMENT AS A PLATFORM: WHAT CAN ESTONIA SHOW THE WORLD? Helen Margetts and Andre Naumann Oxford Internet Institute, University of Oxford ABSTRACT The concept of Government as a Platform (GaaP) is based on a digital foundation for government to share data, software and services, and has been proposed as an efficient, effective and innovative model for government, particularly in the UK. But it has come nearest to being realised in Estonia, where underlying layers of data registries, information exchange, secure identification and front-end portals form a platform upon which digital services have been built, earning a global reputation for digital government. This paper looks at the Estonian case across the seven principles of GaaP put forward by its original architect, Tim O’Reilly: openness, simplicity, participation, ‘learning from hackers’, data mining, experimentation, and ‘leading by example’. It finds that openness, simplicity, participation and leading by example – have been core to the design – and to the success - of the Estonian digital government, prioritised over the more ‘bottom-up’ principles, such as experimentation, leading to a centrally driven, rational, data efficient model that has benefitted from sustained leadership. In contrast, the UK government and (from 2011) the Government Digital Service has embraced the more informal principles of experimentation, a ‘hacking’ culture and data mining, but has struggled with openness, simplicity and participation, and is now challenged in its central leadership role. This comparative analysis provides some possible lessons for good government (for example, in terms of citizen focus and flexibility) in both countries, and for the GaaP model itself. Digital technologies have long been heralded as having the potential to revolutionise public administration.
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PROFESSOR HELEN MARGETTS CURRICULUM VITAE Date of Birth: 15.9.1961 Address: Oxford Internet Institute Oxford University 1 St
PROFESSOR HELEN MARGETTS CURRICULUM VITAE Date of Birth: 15.9.1961 Address: Oxford Internet Institute Oxford University 1 St Giles, Oxford, OX1 3JS Telephone: 01865 287210 Email: [email protected] Present Appointment: Oct 2004 - Professor of Society and the Internet, Oxford University Director of Research, Oxford Internet Institute Professorial Fellow, Mansfield College Education: 1991 - 1996 London School of Economics and Political Science PhD in Government 1989 - 1990 London School of Economics and Political Science MSc Politics and Public Policy 1980 - 1983 University of Bristol BSc Mathematics Previous Appointments: 1999 – 2004 Professor in Political Science, UCL (Reader to 2001) 2001 – 2004 Director, School of Public Policy, UCL 1994 - 1999 Lecturer/Senior Lecturer in Politics, Department of Politics and Sociology, Birkbeck College, University of London 1993 - 1994 Research Officer, Department of Government, London School of Economics 1991 - 1993 Research Assistant, Department of Government, London School of Economics 1987 - 1989 Senior Systems Analyst and Project Leader, Amoco Oil Company, London 1984 - 1987 Computer Programmer/Systems Analyst,Rank Xerox CSD, Uxbridge, Middlesex Prizes: 2003 ‘Political Scientists Making a Difference’ award, UK Political Studies Association (jointly with Patrick Dunleavy) 1997 Walter Bagehot Dissertation Prize awarded by the UK Political Studies Association 1992 William Robson Memorial Prize, LSE Haldane Silver Medal awarded by Royal Institute of Public Administration Recent Relevant Research Grants: 2006-8 An Experimental Laboratory for the Social Sciences - OxLab (Fell Fund): principal grantholder with Nir Vulkan, Said Business School. 2005-8 Breaking Barriers to eGovernment, (contract to European Commission), managed by Oxford Internet Institute (with William Dutton and Rebecca Eynon) with partners University of Tilburg (Netherlands), University of Namur (Belgium) and University of Murcia (Spain).
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Peter C. John: Curriculum Vitae
Peter C. John Department of Political Science Phone: +44 (0)203 3108 1145 or +44 (0)7780 983928 University College London Fax: +44 (0)207 679 4969 Gower Street E-mail: [email protected] London WC1E 6BT Homepage: http://www.ucl.ac.uk/spp United Kingdom Personal Born December 11, 1960 United Kingdom Citizen Education B.Sci. Economics and Politics, University of Bath, 1983 M.Phil. Politics, Nuffield College, 1986 D. Phil. Politics, Nuffield College, 1992 Employment Professor of Political Science and Public Policy, University College London, 2011- Hallsworth Chair of Governance, University of Manchester, 2004-2011 Professor of Politics, Birkbeck, 2001-2004 Reader in Politics and Sociology, Birkbeck, 1999-2001 Reader in Politics, University of Southampton, 1998-1999 Lecturer in Politics, University of Southampton, 1995-1998 Lecturer in Politics, University of Keele, 1992-1995 Research Fellow, Policy Studies Institute, 1988-1992 Research Assistant, Nuffield College, Oxford University, 1987-1988 Publications Books Published Experimentation in Political Science and Public Policy: The Challenge and Promise of Field Trials, Routledge, 2017. Political Turbulence: How Social Media Shape Collective Action, Princeton University Press, 2015, with Helen Margetts, Scott Hale and Taha Yasseri. Peter C. John 2 Public Policy Investment: Priority-Setting and Conditional Representation In British Statecraft, Oxford Uni- versity Press, 2013, with Anthony Bertelli. Policy Agendas in British Politics, Palgrave, 2013, with Anthony Bertelli, William Jennings and Shaun Bevan. Exits, Voices and Social Investment: Citizens’ Reaction to Public Services, Cambridge University Press, 2012, with Keith Dowding. Handbook of Urban Politics, Oxford University Press, 2012, edited with Karen Mossberger and Susan Clarke.
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Design Principles for Essentially Digital Governance
Patrick Dunleavy and Helen Margetts Design principles for essentially digital governance Conference paper Original citation: 111th Annual Meeting of the American Political Science Association, 3 - 6 September 2015, American Political Science Association This version available at: http://eprints.lse.ac.uk/64125/ Available in LSE Research Online: October 2015 © 2015 The Authors LSE has developed LSE Research Online so that users may access research output of the School. Copyright © and Moral Rights for the papers on this site are retained by the individual authors and/or other copyright owners. Users may download and/or print one copy of any article(s) in LSE Research Online to facilitate their private study or for non-commercial research. You may not engage in further distribution of the material or use it for any profit-making activities or any commercial gain. You may freely distribute the URL (http://eprints.lse.ac.uk) of the LSE Research Online website. Paper to the 111th Annual Meeting of the American Political Science Association, San Francisco, September 3-6 2015. Design Principles for Essentially Digital Governance Patrick Dunleavy and Helen Margetts Governments and citizens operate in a digital environment, leaving digital trails whatever they do and wherever they go. These trails generate huge quantities of information about themselves, each other and any interactions they have. In this context, the most important elements of an organization that deals with people are the information it can access and the intelligence provided by analysis of that information. Information and intelligence generate capacity for innovation, efficiency and the agility to adapt to a rapidly changing environment.
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