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2014 Showguide CANADA’S MEETINGS + EVENTS SHOW SHOW GUIDE 2014 It’s time to PUSH YOUR BOUNDARIES + 2 DAYS + 16 SESSIONS + 700+ EXHIBITORS + 1,000s OF IDEAS A world of opportunities 2014Showguide_pgs 01-33. 63, 64REV.indd 1 14-07-24 10:09 AM “ , the best meetings .” We know organizing meetings is diffi cult. That’s why we’ve created solutions to make it easier: Personal Preference Menus. Healthy off erings made to order. Even for large groups. Group Bill. One consolidated, customizable e-bill to make your process seamless. Passkey. A digital dashboard that keeps tabs on group reservations and check-ins in real time. More Locations. Hyatt is expanding its presence in key destinations worldwide, including Atlanta, Chicago, Miami, New York, Tysons Corner, Baha Mar, Shanghai, Moscow, Tokyo and Rio de Janeiro. Call .. and or visit hyattmeetings.com to learn more. Forward-Looking Statements in this document, which are not historical facts, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Our actual results, performance or achievements may differ materially from those expressed or implied by these forward-looking statements. In some cases, you can identify forward-looking statements by the use of words such as “may,” “could,” “expect,” “intend,” “plan,” “seek,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “continue,” “likely,” “will,” “would” and variations of these terms and similar expressions, or the negative of these terms or similar expressions. Such forward-looking statements are necessarily based upon estimates and assumptions that, while considered reasonable by us and our management, are inherently uncertain. Factors that may cause actual results to differ materially from current expectations include, among others, the rate and pace of economic recovery following economic downturns; levels of spending in business and leisure segments as well as consumer confi dence; declines in occupancy and average daily rate; if our third-party owners, franchisees or development partners are unable to access the capital necessary to fund current operations or implement our plans for growth; changes in the com- petitive environment in our industry and the markets where we operate; our ability to access the capital markets; and other risks discussed in the Company’s fi lings with the U.S. Securities and Exchange Commission, including our Annual Report on Form 10-K, which fi lings are available from the SEC. We caution you not to place undue reliance on any forward-looking statements, which are made as of the date of this document. We undertake no obligation to update publicly any of these forward-looking statements to refl ect actual results, new information or future events, changes in assumptions or changes in other factors affecting forward-looking statements, except to the extent required by applicable laws. If we update one or more forward-looking statements, no inference should be drawn that we will make additional updates with respect to those or other forward-looking statements. To learn more about Hyatt meetings, visit hyattmeetings.com. Hyatt and related marks are trademarks of Hyatt Corporation. © 2014 Hyatt Corporation. All rights reserved. 2014Showguide_pgs xx-xx.indd 2 2014-07-21 5:31 PM Contents GENERAL INFORMATION THE CONFERENCE 4 MEET THE TEAM 16 SESSION DESCRIPTIONS PUSH Education built for you 5 LETTER FROM THE GENERAL MANAGER 24 KEYNOTE: MARK BOWDEN YOUR The Power of Being InAuthentic 6 SHOW INFO 24 KEYNOTE: JACKIE HUBA BOUNDARIES 9 IW NETWORK Loyalty Lessons from Lady Gaga Get engaged with our new program DISCOVERY DISTRICT THE TRADE SHOW Find inspiring event 10 INCENTIVEWORKS AT A GLANCE ideas, test your Your guide to IW 2014 and 6 APPOINTMENTS mental muscle, events surrounding it Make the most of your time have your say on at IW key industry issues, 10 INCENTIVEWORKS celebrate our Hall of GIVES BACK 7 NEW ON THE SHOW FLOOR Fame inductees, experience To our local and global networking games and more. communities 26 KNOWLEDGE PODS Center Aisle Free education on the 14 M+IT 2014 HALL OF FAME trade-show floor FINALISTS INTERNATIONAL LOUNGE Inductees announced Live @ Experience what the world has to 30 COACHING CORNER IncentiveWorks One-on-one expert advice oer, meet with suppliers tailored to you and learn about 63 OUR SPONSORS MAKE OUR the latest trends SHOW COME ALIVE! 32 SHOW FLOORPLAN in incentive travel. Booths #1023-1027 34 EXHIBITOR LISTINGS 58 EXHIBITORS— QUICK REFERENCE meetingscanada.com/incentiveworks IncentiveWorks 2014 | 3 2014Showguide_pgs xx-xx.indd 3 2014-07-22 6:24 PM HOW WILL YOU BE WORKING WELLNESS INTO YOUR INCENTIVEWORKS EXPERIENCE? Meet the Team ROBIN PAISLEY, General Manager 416.510.5141 | [email protected] “By making sleep as much of a priority as eating well and staying hydrated.” CHRISTINE OTSUKA, Conference Content Manager 416.442.5600 x3255 | [email protected] “Hydrating and trying to make whatever STEPHANIE HILTZ, Event Coordinator sleep I can get quality-sleep.” 416.510.5231 | [email protected] “I’ll drink less alcohol and ensure I get BRIAN EASTCOTT, Account Manager my 6 hours sleep.” 416.442.5600 x3213 | [email protected] “Water. Stretch. Fresh air. Snacks. Phone my six-year- KEVIN LEGALLAIS, Trade Show Manager old daughter. Laugh.” 416.543.3161 | [email protected] “Sleep and eat when I have the opportunity and be LORI WINCH, Event Manager well organized before the show begins..” 416.442.5600 x3214 | [email protected] “By eating well—small, regular meals or snacks— JENNIFER HIETT, Operations Administrator 416.510.5238 | [email protected] no junk food!” “Nutritious meals and staying hydrated will be essential MORIAH BACUS, Event Planner at IncentiveWorks!” 416.510.5232 | [email protected] “I am hoping to get more sleep this year!” CORI-ANN CANUEL, Account Manager 416.510.6819 | [email protected] “I’ll be drinking as much water ALANNA MCQUAID, Manager, International Business Development as possible to stay hydrated.” 416.510.5144 | [email protected] LORI SMITH, Editor “I’ll be wearing my Fitbit to make sure I get 416.442.5600 x3254 | [email protected] in my 10,000 steps a day.” CHRISTINE GIOVIS, Publisher “I will try to eat as much greens as possible— not easy at conventions.” 416.510.5226 | [email protected] IncentiveWorks is owned and operated by Business Information Group meetingscanada.com/incentiveworks 4 | IncentiveWorks 2014 2014Showguide_pgs 01-33. 63, 64REV.indd 4 14-07-24 10:09 AM “Water—water—water! At least 10 cups a day.” Letter from the General Manager So where do we go from here? I ask myself this question all the In establishing our goals for the show this year, we kept coming time because it forces me to think about things. Sometimes it back to the concept of pushing boundaries. We are all in the constant helps bring ideas and concepts into sharper hunt for new relationships, partnerships, focus. Other times, asking this question connections and ideas. So when you get to stimulates the flow of ideas. I rely on this the show this year, we don’t want you to question to guide me. Ask yourself right “do” the show the way you always have. We now…where do we go from here? Write want you to take a di erent approach to your down the first thing that comes to mind. IncentiveWorks experience this year. If you Then ask yourself again in a couple of haven’t done so yet, take our #IWnetwork days. You’d be surprised how di erent the quiz to see what kind of IW planner you are. answer is depending on when you ask it. In You will learn a little about yourself and ways developing the show this year, we’ve asked you can get more from the show. If you’ve this question of our team in many di erent never attended our Education program ways, many times. But, now it’s time to before, why not? It’s only $99 and you can ask you... Where do you go from here at add an Education pass at any time at our IncentiveWorks? Is this your first time at Registration Desk. Take an #IWnetwork tour the show and you are literally wondering with our team to meet even more new people where to go (if that is the case, see page 6 or be introduced to that one person you’ve for information on our concierge service been hoping to find. who can help!), or have you attended for a We’ve created a phenomenal program this year or two, 10 or 20 and want to get something more from the year through education, networking, giving back and honouring our show, or something more from yourself? industry. We are thrilled you are finally here to share it with us. ROBIN PAISLEY, GENERAL MANAGER, INCENTIVEWORKS @robinpaisley YOUR INVOLVEMENT FUELS OUR CONTENT... SO JOIN THE CONVERSATION! IncentiveWorks IncentiveWorks #iwshow, #IWnetwork, @Incentive_Works PLUS RECEIVE! Latest news, expert advice + exclusive o ers meetingscanada.com/incentiveworks IncentiveWorks 2014 | 5 2014Showguide_pgs xx-xx.indd 5 2014-07-22 6:26 PM Show Information Appointments SHOW HOURS INCENTIVEWORKS MEET WITH WHO YOU WANT TUESDAY, CONCIERGE WHEN YOU WANT! AUGUST 19 Making appointments at IncentiveWorks will help EDUCATION We’re here to help make your experience you maximize your time on the show floor. We’ve 8:00 a.m. – 12 noon during IncentiveWorks great. Our entire all been there—you arrive at a booth only to find a TRADE SHOW team, including our tremendous volunteers, lineup of people waiting to engage that exhibitor. 12 noon – 5:30 p.m. You usually walk away and come back later hoping will be at the education sessions and on they are free. WEDNESDAY, the show floor, ready to help in any way we AUGUST 20 can.
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