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Fire Department Fire Department Appraisal & Master Plan for the Cloquet Area . Fire District Conducted by November, 2014 McGrath Consulting Group, Inc. P.O. Box 190 Wonder Lake, IL 60097 Office (815) 728-9111 Fax (815) 331-0215 Email [email protected] www.mcgrathconsulting.com ©Copyright 2014 McGrath Consulting Group, Inc. All rights reserved. No part of this document may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopy, recording or otherwise without the expressed written permission of McGrath Consulting Group, Inc. McGrath Consulting Group, Inc. Page 2 Table of Contents Executive Summary .................................................................................................................... 13 Introduction ............................................................................................................................... 13 Culture Observations ................................................................................................................ 14 Department Overview ............................................................................................................... 14 Governance ............................................................................................................................... 14 Emergency Activities ................................................................................................................ 15 Response Times ........................................................................................................................ 16 EMS System Oversight ............................................................................................................. 16 Standard of Response Coverage ............................................................................................... 17 National/Industry Standards ..................................................................................................... 17 National Fire Protection Association (NFPA) – non mandatory .......................................... 17 Occupational Safety and health Administration (OSHA) – mandatory ................................ 18 Insurance Service Offices, Inc. (ISO) – non mandatory ....................................................... 18 Center for Public Safety Excellence (CPSE) – non mandatory ............................................ 19 Staffing ...................................................................................................................................... 19 Human Resources ..................................................................................................................... 20 Public Safety Answering Point (PSAS aka. Dispatch) ............................................................. 22 Facilities .................................................................................................................................... 22 Apparatus .................................................................................................................................. 23 Training ..................................................................................................................................... 23 Fire Prevention/Safety Education ............................................................................................. 24 Fiscal ......................................................................................................................................... 24 Introduction ................................................................................................................................. 25 Culture Observations.................................................................................................................. 29 Strengths, Weaknesses, Opportunities, Threats Analysis (SWOT) .......................................... 29 CAFD Perspective of Importance ............................................................................................. 31 “The Most Significant Challenge for the CAFD” .................................................................... 32 “The Most Significant Opportunity for the CAFD” ................................................................. 34 Recommendation – Department Culture............................................................................... 35 Department Overview ................................................................................................................ 36 Mission Statement ..................................................................................................................... 37 CAFD Organization Chart ........................................................................................................ 37 Protection Area ......................................................................................................................... 38 Staffing ...................................................................................................................................... 39 EMS ...................................................................................................................................... 40 Governance .................................................................................................................................. 42 Cloquet Area Fire District Board .............................................................................................. 44 Responsibilities of a Fire Board ................................................................................................ 44 Understands the Role of the Board and Fire Chief ............................................................... 44 Taxpayers Liaison ................................................................................................................. 45 Report to the Three Governing Bodies ................................................................................. 45 Appointment of the Fire Chief .............................................................................................. 45 Appointment of the Assistant Chief ...................................................................................... 45 Approval of Elected Fire Department Officers ..................................................................... 46 McGrath Consulting Group, Inc. Page 3 Hiring of New Department Members ................................................................................... 46 Monitor Fire Department Budget .......................................................................................... 46 Performance Review of the Command Staff (Chief) ............................................................ 46 Oversee all Department Fiscal Activities.............................................................................. 46 Capital Planning .................................................................................................................... 47 Set Department Goals in Conjunction with the Chief .......................................................... 47 Ensure Open and Honest Communication ............................................................................ 47 Recommendations – Governance.......................................................................................... 48 Emergency Activities .................................................................................................................. 49 Cloquet Data Challenges .......................................................................................................... 49 Ten-Year Emergency Activity Totals ....................................................................................... 51 Significant of Ten-Year Increase .............................................................................................. 52 Breakdown of EMS and Fire Call Totals .................................................................................. 52 Incident by Nature .................................................................................................................... 53 Comparing Cloquet to National & State of Minnesota NFIRS Statistics – 2013 ..................... 55 Series 700 – False Alarms/Calls ........................................................................................... 55 Series 300 – Rescue/Emergency Medical Services .............................................................. 56 Emergency Service Trends ....................................................................................................... 57 Simultaneous/Overlapping Incidents .................................................................................... 57 Cloquet Simultaneous/Overlapping Data ......................................................................... 58 Incidents by Time of Day...................................................................................................... 59 Cloquet Incidents by Time of Day Data ........................................................................... 59 Incidents by Day of the Week ............................................................................................... 61 Incidents by Month ............................................................................................................... 62 Incidents by Districts ............................................................................................................ 63 Incidents by Shift .................................................................................................................
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