Ten Unique Islands

C a p e Ve r d e Ten Unique Islands - West Africa November 2012 - October 2013 Contents INTRODUCTION OTHER ISLANDS 21 Experience the Cape Verde Islands 4-5 Foya Branca Hotel 22-23 What to expect 6-8 Oasis Porto Grande Hotel 24 Pestana Tropico Hotel 25 ISLAND OF SAL 9 Hotel Morabeza 10-11 MORE HOTELS ONLINE 26 Meliá Tortuga Beach Resort & Spa 12-13 Oosterschelde Tall Ship 27 Odjo d’Agua Hotel 14 ISLAND HOPPING 28-29 Oasis Belorizonte 15 USEFUL INFORMATION ISLAND OF BOA VISTA 16 A-Z Things to know before you go 30-31 Marine Club 17 Insurance 32 Iberostar Club Boa Vista 18-19 How to book 33 Parque das Dunas Hotel 20 Flights 34 Fair Trading Charter 35

2 For more advice or to book call the experts on 0845 330 2046 Santo Antão

All the fl ights and fl ight-inclusive holidays in this brochure are fi nancially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certifi cate. Please ask for it and check to ensure that everything you booked (fl ights, hotels and other services) is listed on it. Please see our fair trading charter for further information or for more information about fi nancial protection and the ATOL Certifi cate go to: www.atol.org.uk/ATOLCertifi cate Our ATOL number is 1866. We are also members of ABTA and AITO, the AITO quality charter is on page 31.

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Contact your Local Travel Agent or book at CapeVerde.co.uk 3 INTRODUCTION

Experience The Cape Verde Islands As the largest independent specialist tour get used to, but in our experience a smile and fi rm ‘no’ operator to Cape Verde we fi rst visited goes a long way. That said, we do believe that if guests the islands 19 years ago and were involved are well prepared for what to expect then they are more likely to enjoy their holiday. in the fi rst direct fl ight from the UK. Our aim has always been to provide a Staff with fi rst hand experience knowledgeable, honest and open service Being a specialist tour operator, we pride ourselves on so that we can be certain we’re helping our knowledge, attention to detail and our customers’ you fi nd the perfect holiday and the perfect needs and requirements. Therefore when you are hotel to suit you. booking your holiday with us you can be sure that our staff are giving you the best choices available and the Honest and informative brochure most up-to-date information. When our staff visit Cape We’re passionate believers in portraying a destination Verde, they write personal reviews of each hotel they in the most honest way possible, which is why this stay in which are then published on our website on the brochure has been put together by those who know and individual hotel pages. You will also fi nd some of our respect the Cape Verde islands and everything they stand customers’ opinions on each of the hotel pages in this for. The archipelago is a genuinely breathtaking place, brochure. with its diverse allure from sandy beaches and warm seas through dramatic island interiors with their precipitous Our resort team rice terraces to bustling cultural centres such as Praia We have our own assigned representatives on each and Mindelo. Tourism here is still relatively new, and for island that live on the islands year round, along with that reason there is information that every holidaymaker assistance from our specially selected partner and agent should be aware of before making a decision as to Barracuda Tours, who have offi ces throughout the islands whether Cape Verde is right for them – some of which with English speaking representatives. Together they may not be mentioned by other tour operators. will always be on hand to make sure your holiday goes smoothly and to deal with any issues you might have. In some towns there is development work and the landscapes on some islands are barren to the point of desolation! You may also fi nd the friendly, cajoling nature of some of the street sellers takes some time to

4 For more advice or to book call the experts on 0845 330 2046 INTRODUCTION

What we offer The Serenity service • Holidays to 6 of the 10 islands of Cape Verde The Cape Verde Experience is part of Serenity • A wide choice of hotels from 2½ to 5 . Please see page 8 for more Holidays, an independent, fully bonded tour operator 25 which prides itself on the quality of its holidays and the details on our classifi cations YEARS WEST AFRICA personal service provided to customers. • Hotels on bed & breakfast, bon appetit, half board, full board EXPERIENCE and all-inclusive basis • A choice of exciting island hopping itineraries including a new tall ship • 25 years’ experience of providing holidays to West Africa (see pages 27–29) • In-depth knowledge of the destinations • Tailor-made itineraries for any island and hotel combination, subject to • Knowledgeable English speaking representatives internal fl ights • Loyalty discounts for repeat customers • Service from our local representative on each island • 5* AITO sustainable tourism status • A comprehensive website with essential information on the islands, fl ights • Widest choice of fl ight options to the islands from 4 UK airports and accommodation More online at CapeVerde.co.uk Visit our comprehensive website where you can book securely online 24 hours a day and view more in-depth information on the individual islands and all of our accommodation – including maps, hints and tips, staff and press reviews, online chat facility, photo galleries and videos. You can also see our latest destination news and stay in touch or share your experiences with our various online communities.

A Personal Experience

For anyone looking for guaranteed tropical sunshine, miles of unspoiled white-sand beaches and a low-key, laid-back family experience, Cape Verde is a fantastic option; like discovering the missing link between the Canaries and the Caribbean... “No stress”, we were told several times, is the Cape Verde motto, and the package offered by our hotel delivered on that promise. We’d never been on an all-inclusive family holiday before, but after a week, we were converts... In Cape Verde, we got a proper, relaxing break, with all the convenience and ease of a package holiday, but without any of the crowds.

TRACY MACLEOD Th e Independent

Contact your Local Travel Agent or book at CapeVerde.co.uk 5 INTRODUCTION

What to expect Hard to beat as an all round holiday destination The Cape Verde islands are a crescent shaped archipelago up to an incredibly alive destination, raw and emerging for sure, but with a 500km west of Senegal in the Atlantic Ocean. They enjoy tropical climate and enough beauty and beguiling charm for even the most their own diverse culture, strong sense of history and jaded of travellers. identity that has been widely inﬂ uenced by Africa, Portugal The short fl ights (around 6 hours), the small time difference and the friendly and Brazil, yet remains unique to Cape Verde. people all add to the appeal – not to mention that the islands are still low key enough to feel like a bit of a discovery. This diversity is only multiplied by the fact that each individual island is also so different from its neighbours – different in people and history, different in The ten islands all offer something different, and whilst it’s true that most landscape, different in levels of development and even in dialect. It all adds holidaymakers come to Cape Verde to simply relax in the sunshine it does

CAPE VERDE WEST AFRICA ISLANDS SENEGAL THE GAMBIA

ATLANTIC CAPE VERDE ISLANDS OCEAN

BRAZIL

Santo Antão Ribeira Grande Pombas

PORTO NOVO Sal MINDELO Santa Luzia ESPARGOS São Vicente VILA DA RIBEIRA BRAVA Fly from: Gatwick Manchester Santa Maria Birmingham São Nicolau Boa Vista

SAL REI Fly from: Gatwick Manchester Birmingham ATLANTIC OCEAN Glasgow

0 10 20 kilometers Santiago 0 10 20 miles Maio

Fogo VILA DO MAIO NOVA SINTRA Brava PRAIA SÃO FILIPE

6 For more advice or to book call the experts on 0845 330 2046 INTRODUCTION

pay to explore, as there’s so much variety on offer. You’ll find excellent Currency hotels and beaches; sun and surf on Sal and Boa Vista; an active volcano on The currency in Cape Verde is Escudo expressed as $ or CV Esc before Fogo where they produce their own wine of notable quality; the genuinely the amount which can only be obtained on the islands. There is a fixed breathtaking interior of Santo Antão with its rice terraces clinging to crags exchange rate of $110 to 1 Euro and as Euros are also generally accepted and precipices, the history of Santiago and the throb of music in the cultural we recommend that you take Euros in place of Sterling. Travellers cheques centre of Mindelo on São Vicente. Something for everyone! can be changed on some islands but the commission rates are high. Visa and Mastercard are accepted, and all other cards ie. Switch and Flying is the most practical way of travelling from island to island however it Maestro are not. Please do not rely soley on ATM machines. should be noted that TACV (Cabo Verde Airlines), who provide the island’s internal flights, can and do change schedules and flights are sometimes delayed, cancelled or even depart early, though this has improved a good deal in recent years. For this reason we may recommend an overnight stay on Sal or Boa Vista for one night prior to, or following an international flight. The smaller islands are more difficult to visit due to infrequent flights but our team will be happy to advise what itineraries are possible. There is a regular ferry service that operates between São Vicente and Santo Antão. For more information on the smaller islands such as São Nicolau, Brava, Maio and Santa Luzia please visit our website CapeVerde.co.uk.

With its mixture of sun, excellent beaches and geographical, cultural and historical interest, the Cape Verde islands are hard to beat as an all round holiday destination.

Tourism - the facts It is vital to remember that tourism is still very much in its infancy in Cape Verde and health and safety as well as service levels in hotels and restaurants do not always compare favourably to hotels in more established destinations. There is poverty and you may encounter locals trying to sell you paintings and handicrafts. Despite being off-putting at times, the sellers are quite harmless and are very few and far between. There is ongoing development on the islands, which can range from single villas to huge complexes and during your visit you are likely to see and hear some building work. If there is building work taking place either in, or next to your chosen hotel, we will advise you if we feel it will affect your holiday.

A bit of background Given the position of the Cape Verde islands – 500km from the coast of West Africa – it’s not surprising that they remained uninhabited until Portuguese traders populated them in the 15th century. The islands became an outpost of the Portuguese empire and a stop on trading and slaving routes across the Atlantic, including visits by Sir Francis Drake in the 1580s. As such the islands do have a unique culture, part West African, part Portuguese with a splash of Brazilian, and the people are fiercely proud of their heritage – both on a national and individual island level.

Contact your Local Travel Agent or book at CapeVerde.co.uk 7 INTRODUCTION

Climate Restaurants and nightlife The weather on each island can vary but year round temperatures You will fi nd a selection of restaurants in the main towns offering local Creole on all the islands are in the mid to high twenties. Sal and Boa Vista dishes as well as international cuisine and many will have live Cape Verdean enjoy virtually uninterrupted sunshine although it can rain irregularly music at least once a week. There are numerous bars and restaurants in between August and October. Due to their location in the Atlantic the likes of Santa Maria (Sal) and Mindelo (São Vicente) and these can be Ocean and some of the islands being fl at, Cape Verde attracts a throbbing with music long into the night. The smaller, quieter islands including constant breeze, which is heightened between November and April Boa Vista do not have such a wide selection and the limited menu may well - perfect for watersports, though cooler in the evenings. be what they have prepared on the day. Prices vary, but expect to pay the equivalent of between €25-30 for a three course meal with wine. Sunshine hours (AVERAGE) Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan89Feb Mar10 Apr10 May10 Jun87Jul Aug6 Sep8 Oct89Nov Dec8 Families 8910 10 10 876 8 898 Children are made to feel very welcome in Cape Verde. Although most hotels do not have specifi c children’s clubs or a babysitting service there is a selection which offer play areas or daily activities for children to join. A trip to the islands will prove extremely interesting for children due to the vibrant culture, changing landscape and the range of activities available inside and out of the hotels. Please check in the hotel descriptions, or to discuss the 124356766 5 21 124356766 5 21 requirements for your family further, please call our reservations team on (AVERAGE Max) = London Averages TemperatureJan Feb Mar °CApr May Jun Jul Aug Sep Oct Nov Dec 0845 330 2046. 24Jan Fe25b Mar25 Apr25 May26 Jun27 Jul27 Aug28 Sep30 Oct29 Nov28 Dec27 24 25 25 25 26 27 27 28 30 29 28 27 Getting around Cape Verde Taxis are readily available in the larger towns and as a guide, a 2 to 3 mile journey would be approximately €3. The most inexpensive way of getting around are the ’aluguers’ that are easily identifi ed and drive around towns, often full of passengers and packages. You simply shout when you want to get off! Car hire is available but roads are poor and quite bumpy outside the 6710 13 17 20 22 21 19 14 10 7 6710 13 17 20 22 21 19 14 10 7 main towns with little signage so we do not recommend this.

Activities Along with superb beaches and a great climate, the Cape Verde islands Language and culture provide a wealth of activities for those who enjoy a bit more than sun The offi cial language of the islands is Portuguese, which is used in anything seeking and meandering around whilst they are on holiday. There are a that is written; yet Portuguese is rarely spoken. Instead they use Creole, huge number of activities on offer including diving and snorkelling, all forms their national language, and even this can differ from island to island. of surfi ng, small to big game fi shing, turtle or whale watching, excursions by The Cape Verdeans are generally very friendly and welcoming – many plane, boat, camel or quad bike, plus as many hikes, rambles and treks as people will approach just to chat and to use and practise their English. you can manage! Of course each island does have its own niche if you fancy a particular activity during your stay. To enquire about a specifi c activity or Medication excursion and to check what is best on your chosen island please call our At the time this brochure was printed no vaccinations were required to visit reservations team on 0845 330 2046. the Cape Verde islands. There is also no malaria present in Cape Verde with the exception of the island of Santiago from September to November. Jan - Dec J F M A M J J A S O N D If you are visiting Santiago during these months please check with your GP Diving/Snorkelling for the latest advice. Wind/kite Surfi ng Hotel classifi cations Game Fishing We have created our own rating system based upon standards available Seeing Turtles within the islands and taking into consideration feedback from our Whale Watching Boa Vista Sal customers. Our ratings are illustrated by a hibiscus fl ower. Trekking A fl ower outline illustrates a midway grade. Our team will be happy to Best Good Not Ideal discuss in more detail which hotels would best suit you.

8 For more advice or to book call the experts on 0845 330 2046 SAL

Take a quick glance at the huge golden sweep of the beach at Santa Maria and you’ll be under no illusion as to why the island of Sal has become famous for its beach holidays; and if you’re looking to switch off totally and spend some time soaking up the sun, we might just have the perfect place for you...

Viewed from the plane window after a few hours of the slatey blue of the Atlantic Ocean, the island of Sal is quite a prospect. The interior of the island is of reddish rock, and for the most part is almost completely fl at and barren whilst the southern coast holds the renowned golden beaches. To the north, the islands capital, Espargos is home to most of the island’s residents and is worth visiting if you wish to see the workings of an authentic Cape Verdean town. Island of Sal Famous for its year-round beach holidays

The resort of Santa Maria is where you’ll fi nd most of the hotels, plus a continually growing number of lively bars and restaurants offering a variety of local and international dishes. The highlight is of course the wonderfully fresh seafood, which you can see being brought into the town’s dock every day. Santa Maria is only 20 minutes or so from the airport, so you can be by the pool or on the beach quickly after touching down. The beach is exceptional and does seem to roll on forever therefore it’s not too diffi cult to fi nd a nice quiet spot to relax in.

Many visitors come to Sal for the watersports and it’s hardly surprising. Sal’s long sandy beaches and turquoise waters make a wonderful playground for windsurfi ng, kite surfi ng and surfi ng. The wind can sometimes be very strong and Sal is considered to be amongst the world’s top fi ve windsurfi ng locations. Diving and fi shing are also available and there are plenty of places to hire equipment and organise trips, which can be arranged by our resort team.

There is currently development work happening across Sal including parts of Santa Maria. However, we have found it does not detract from the main reason people go to Santa Maria – the sun and the glorious sandy beach.

Te rra Boa Buracona

Espargos Pedra Palmeira de Lume

0 5 km =Hotels 0 5 miles

Meliá To rtuga Beach Resort & Spa Pontão SANTA MARIA Oasis Belorizonte Morabeza Odjo d’Agua

Contact your Local Travel Agent or book at CapeVerde.co.uk 9 Hotel Morabeza Island of Sal

Customer Favourite - Couples - Beachfront

he Morabeza has always been our most popular hotel on the Tisland of Sal, with good reason and was voted the top hotel on the island by our guests in 2011. It’s family run and friendly, A most relaxing holiday in a beautiful beach has great facilities and restaurants, and is located just a few steps location amongst a very friendly local population. from the glorious Santa Maria beach. Mr Kilvert, Shropshire Morabeza is a local word meaning ‘hospitality’ - a term which the hotel more than lives up to. It’s the longest established hotel on Sal, and was originally the home of a Belgian family, the Vynckiers, whose legacy has been preserved by the recent unveiling of a sculpture and the naming of a street adjoining the hotel. The fact that it’s now run by their granddaughter (one Sophie Marcellesi) adds a real sense of continuity and provides a strong family atmosphere. It has developed into a very attractive and much sought after hotel, particularly with the recent addition of an executive block housing a second pool area with superb rooms and suites, which have proved extremely popular with our guests. The grounds of the hotel are extensive with a broad range of superbly furnished room types and with excellent facilities at every turn: the main pool area with a bar, tennis courts and mini-golf, a well-stocked library and games room, including two snooker tables and table tennis as well as a gym. All this and yet the hotel never feels overly busy, it absorbs everything into its air of peace and calm. There is also the superb Beach Club, which is right on the beach and is the perfect spot for lunch, or a refreshing drink. A popular way to explore the resort’s excellent restaurants and themed evening meals is choosing the bon appetit dining option. With this, you get dinner at the hotel in the newly refurbished Les Palmiers restaurant on the ﬁ rst and last night of your stay and the Saturday barbecue buffet, leaving you free to venture out into Santa Maria to try the local bars and restaurants on the other evenings.

The Morabeza places a high premium on taste, not just when it comes to its cocktails and great food, but in its decor, its grounds and its stunning

ACTIVITIES CUISINE beachside restaurant. All the elements you look for in

Tennis courts (pre book), games room 3 restaurants, Beach Club, La Tortue and a hotel, mixed to perfection! Gym, archery Les Palmiers Paul Kendall, Sunday Telegraph Pétanque, mini-golf (There is a lift to La Tortue restaurant & bar) Watersports centre nearby (payable locally) 3 bars More Online - CapeVerde.co.uk/Morabeza

HOTEL FACILITIES ROOM FACILITIES ROOM CHOICE SUPPLEMENTS & REDUCTIONS

Main swimming pool, executive pool Twin or double beds Sea side from £6 Bon appetit £66 pppw Weekly barbecue, regular evening entertainment Small fridge Junior suite from £6 Half board £22 Fitness room and hairdresser (payable locally) Television Executive room from £14 Full board £38 Internet point (payable locally) Hairdryer Family room from £14 Air-conditioning included 120 rooms Telephone Duplex (on 2 ﬂ oors) from £38 Single room from £26 Air-conditioning Safe Master suite from £38 Child sharing (2-11 years) -£14 Balcony or terrace Executive suite from £51 All supplements and room upgrades are per person per night (unless stated) based on twin occupancy.

10 For more advice or to book call the experts on 0845 330 2046 Executive room

WINTER 2012-13 PRICES FLIGHT CHOICE

Direct ﬂ ights to Sal from Gatwick, Manchester and No. of 1-Nov 15-Nov 29-Nov 13-Dec 20-Dec 27-Dec 3-Jan 10-Jan 31-Jan 14-Feb 21-Feb 28-Feb 28-Mar 4-Apr 11-Apr Nights 14-Nov 28-Nov 12-Dec 19-Dec 26-Dec 2-Jan 9-Jan 30-Jan 13-Feb 20-Feb 27-Feb 27-Mar 3-Apr 10-Apr 30-Apr Birmingham 20kgs luggage allowance and transfers included 7 1013 996 976 1013 1479 1434 1103 1079 1100 1206 1110 1110 1139 1219 1072 See page 34 for ﬂ ight information 14 1397 1383 1373 1894 2129 1870 1571 1549 1570 1587 1574 1549 1649 1623 1549

Prices are in £s per person on Bed & Breakfast in a Double land view room with direct UK ﬂ ights to Sal and include € 25 visa, £65 APD and £30 of taxes. Extra nights (per person per night) 1 Nov – 30 Apr from £70

Contact your Local Travel Agent or book at CapeVerde.co.uk 11 Meliá Tortuga Beach Resort & Spa Island of Sal ALL-INCLUSIVE Couples - Spa - Families - Beachfront

his 5* all-inclusive resort operated by the Sol Meliá Group Topened in May 2011 and offers a more intimate and personal experience than can be found in the other larger all-inclusive We loved the Meliá Tortuga Beach. resorts on Sal. Quiet, unostentatious, comfortable and tasteful. The resort boasts the highest quality hotel suites and villas found on the islands. Mrs Chennell, West Sussex There are 271 rooms, each designed and furnished to a very impressive standard. Our pricing is based on the 1-bedroom suites which have a spacious living area. 2-bedroom suites and family suites are also available as well as luxurious 3-bedroom or 4-bedroom villas with private plunge pool and garden. Located in the south west of the island, 15 minutes from the airport and less than 10 minutes by taxi from the town of Santa Maria, the resort offers a choice of restaurants, stylish bars, a gymnasium and a YHI Spa. As you walk from the main complex through the cobbled pathways you pass the two large freshwater pool areas, the ﬁ rst quietier and the second more lively, featuring a pool bar and adjacent, shaded children’s pool. The mini club is based here providing activities throughout the day. Upon arriving at the beach you are met with golden sand, a beautiful turquoise sea and the fabulous Ô Grille beach restaurant and bar – perfect for lunch or a refreshing cocktail before sunset. Spices, the main restaurant provides international buffet cuisine plus show cooking and themed nights on selected evenings. For more casual dining, the Waterside restaurant is next to the main pool or you could choose the à la carte Mediterranean restaurant, Aqua (reservation required). The watersports centre on the beach offers a wide range of activities, or for total relaxation and rejuvenation enjoy a treatment at the YHI Spa. Meliá Tortuga Beach Resort & Spa offers an excellent combination of quality accommodation and facilities. In our opinion the resort is ideal for those looking to relax and get away from the stresses of life back home. Please note for safety reasons, we do not recommend bathing in the sea directly outside the hotel due to underlying rocks. For safer waters, Ponta Preta beach is a ALL-INCLUSIVE 10-minute walk along the beach. Staying at the Meliá Tortuga Beach Resort & Spa includes breakfast, lunch, dinner, snacks, unlimited soft drinks (including bottled water), local and ACTIVITIES CUISINE international alcoholic drinks (Premium brands excluded), which are served Mini club 4 restaurants: Spices – main buffet restaurant, personally rather than self-dispensed, late bar, and a range of hotel-based YHI Spa Aqua Italian & Mediterranean à la carte activities. Gym, beach volleyball (reservation required, supplements may apply) Watersports centre on beach (payable locally) Ô Grille beach restaurant Waterside pool restaurant More Online - CapeVerde.co.uk/Melia

HOTEL FACILITIES SUITE FACILITIES ROOM CHOICE SUPPLEMENTS & REDUCTIONS

2 swimming pools and shaded children’s pool Double beds, air-conditioning 2-bedroom suite (minimum 3 sharing) £7 Air-conditioning included Regular evening entertainment Flat screen satellite TV, telephone and safe 2-bedroom family suite (minimum 3 sharing) £12 Single room £42 Wi-Fi and internet room (payable locally) Balcony or terrace 3-bedroom villa (based on 5 or 6 sharing) from £47 Child sharing (2-11 years) from -£30 4 bars - Sway piano bar, Late bar, Pool bar, My bar Internet access (payable locally) 4-bedroom villa (sleeps up to 8) from £90 Complimentary shuttle bus to Santa Maria Fridge All supplements and room upgrades are per person 271 rooms Hairdryer per night based on twin occupancy.

12 For more advice or to book call the experts on 0845 330 2046 WINTER 2012-13 PRICES FLIGHT CHOICE

Direct ﬂ ights to Sal from Gatwick, Manchester and No. of 1-Nov 15-Nov 29-Nov 13-Dec 20-Dec 27-Dec 3-Jan 10-Jan 31-Jan 14-Feb 21-Feb 28-Feb 28-Mar 4-Apr 11-Apr Nights 14-Nov 28-Nov 12-Dec 19-Dec 26-Dec 2-Jan 9-Jan 30-Jan 13-Feb 20-Feb 27-Feb 27-Mar 3-Apr 10-Apr 30-Apr Birmingham 20kgs luggage allowance and transfers included 7 1068 1048 1039 1084 1519 1483 1172 1102 1149 1269 1196 1165 1189 1264 1116 See page 34 for ﬂ ight information 14 1498 1481 1468 1930 2228 1968 1700 1619 1669 1685 1669 1682 1720 1650 1548

Prices are in £s per person on All-inclusive in a 1-bedroom suite with direct UK ﬂ ights to Sal and include € 25 visa, £65 APD and £30 of taxes. Extra nights (per person per night) 1 Nov – 30 Apr from £72

Contact your Local Travel Agent or book at CapeVerde.co.uk 13 Odjo d’Agua Hotel Island of Sal

Couples - Central Location - Small & Friendly

ight in the heart of Santa Maria, enjoying a privileged location Rand its own sandy beach, Odjo d’Agua is a small, family run hotel with an authentic Cape Verdean feel. The hotel has a charming interior with many personal touches as well as antiques and photographs from the owner’s history. The warmth of the greeting adds to this family atmosphere as well as guests receiving a personal guided tour of the hotel. The rooms are simple but comfortable and are situated on two ﬂ oors, with upgrade options available including sea views and suites. From the swimming pool, the views along the shore are fabulous, although nothing can match the outlook from the O Farolin restaurant. Perched on a sea wall promontory, the restaurant comes alive at night with gentle live music and serves some of the ﬁ nest freshly caught seafood anywhere on Sal. A bon appetit dining option is available at a supplement. To the side of the hotel, there is a more sheltered sandy cove, ideal for sunbathing or having a quick dip. For those who wish to venture out in the evening, the Odjo d’Agua is only a short stroll from the resort centre of Santa Maria with its ever-growing number of shops, restaurants and bars. Please note there are some unguarded drops around this hotel.

HOTEL FACILITIES CUISINE

Beach area and beach bar O Farolin restaurant (beds and parasols payable locally) Bar with evening music Small swimming pool Gym area ROOM CHOICE Alma massage suite (payable locally) Sea view from £12 Local art shop Junior suite from £14 Internet point (payable locally) Junior suite partial sea view from £24 46 rooms Suite from £36 BON APPETIT DINING ROOM FACILITIES SUPPLEMENTS & REDUCTIONS Twin or double beds Bon appetit £69 pppw Adding the bon appetit option will entitle you to breakfast on each morning plus 3 evening meals for a 7 night stay, 4 evening meals for 10/11 night Air-conditioning, safe (payable locally) Half board £23 stays and 6 evening meals for 2 weeks - the perfect way to experience the Minibar (payable locally) Air-conditioning included Telephone, LCD television, hairdryer cuisine both at the hotel and around Santa Maria during your stay. Single room from £13 Shower over bath Balcony or terrace Supplements & room upgrades are per person per night (unless stated) & based on twin occupancy. PPPW – per person per week. More Online - CapeVerde.co.uk/Odjo

WINTER 2012-13 PRICES FLIGHT CHOICE

Direct ﬂ ights to Sal from Gatwick, Manchester and No. of 1-Nov 15-Nov 29-Nov 13-Dec 20-Dec 27-Dec 3-Jan 10-Jan 31-Jan 14-Feb 21-Feb 28-Feb 28-Mar 4-Apr 11-Apr Nights 14-Nov 28-Nov 12-Dec 19-Dec 26-Dec 2-Jan 9-Jan 30-Jan 13-Feb 20-Feb 27-Feb 27-Mar 3-Apr 10-Apr 30-Apr Birmingham 20kgs luggage allowance and transfers included 7 953 938 918 954 1262 1203 979 924 916 1028 929 913 972 1052 894 See page 34 for ﬂ ight information 14 1250 1230 1214 1493 1690 1457 1299 1202 1197 1234 1214 1180 1263 1233 1164

Prices are in £s per person on Bed & Breakfast in a Standard room with direct UK ﬂ ights to Sal and include € 25 visa, £65 APD and £30 of taxes. Extra nights (per person per night) 1 Nov – 30 Apr from £47

14 For more advice or to book call the experts on 0845 330 2046 Oasis Belorizonte Island of Sal

Families – Central Location - Island Hopping

ituated alongside the white sands of Santa Maria beach, the SOasis Belorizonte is a well-established hotel with a good range of facilities. The comfortable rooms, all equipped with air-conditioning, are situated in bungalows within the well-kept grounds or the block encircling one of the swimming pools. There are three ample sized pools, surrounded by ﬂ owering plants, palm trees and lounger-decked sun terraces, as well as two small pools for children. Alternatively, the stretch of beach in front of the hotel is very well maintained and is an irresistible place for sun worshippers to relax or enjoy a drink at the excellent beach bar. The more energetic can partake in organised exercise classes, beach games or watersports or even use the best gymnasium in town free of charge. Throughout the day, there are always plenty of activities on offer, from diving lessons to tennis and traditional Cape Verdean shows in the pleasant surroundings of the Salinas bar, there is something here for everyone. Minutes from the amenities of Santa Maria, Belorizonte is perfectly placed for a stroll along the promenade to visit the local shops, bars and restaurants and of course take full advantage of the excellent expanse of beach right on your doorstep!

HOTEL FACILITIES CUISINE

3 swimming pools - 2 are salt water 3 restaurants, Santa Maria, Flor do Sal, Salinas Grill 2 children’s pools 5 bars Children’s play area Laundry facilities ROOM CHOICE Internet (payable locally) Superior bungalow from £7 263 rooms (203 bungalows & 60 superior rooms) Superior room from £16

ROOM FACILITIES SUPPLEMENTS & REDUCTIONS With a wooden interior and decorated with Twin or double beds Half board £16 seashells plus comfortable sofas and plenty of shade, Bungalows including bunk beds for children Air-conditioning All-inclusive £24 the beach bar is a great little place to sit and relax Mini bar (including a free bottle of water daily) Air-conditioning included with a drink or lunch! Safe (payable locally) Single room from £22 Heidi Page, Marketing Executive Television, telephone Child sharing (2-11 years) from -£10 Balcony or terrace Supplements & room upgrades are per person per night based on twin occupancy. More Online - CapeVerde.co.uk/Belorizonte

WINTER 2012-13 PRICES FLIGHT CHOICE

Direct ﬂ ights to Sal from Gatwick, Manchester and No. of 1-Nov 15-Nov 29-Nov 13-Dec 20-Dec 27-Dec 3-Jan 10-Jan 31-Jan 14-Feb 21-Feb 28-Feb 28-Mar 4-Apr 11-Apr Nights 14-Nov 28-Nov 12-Dec 19-Dec 26-Dec 2-Jan 9-Jan 30-Jan 13-Feb 20-Feb 27-Feb 27-Mar 3-Apr 10-Apr 30-Apr Birmingham 20kgs luggage allowance and transfers included 7 808 804 794 864 1278 1240 892 849 859 964 868 839 889 939 829 See page 34 for ﬂ ight information 14 1003 990 980 1363 1750 1497 1124 1078 1094 1124 1100 1074 1224 1114 1036

Prices are in £s per person on Bed & Breakfast in a Standard room with direct UK ﬂ ights to Sal and include €25 visa, £65 APD and £30 of taxes. Extra nights (per person per night) 1 Nov – 30 Apr from £34

Contact your Local Travel Agent or book at CapeVerde.co.uk 15 BOA VISTA

There is a tendency to resort to over-used adjectives when describing Boa Vista – tranquil, beautiful and unique. Yet there is something of all of those things in this beguiling little island. From the emerging dunes and towering date palms, to the blanketed sands and glistening waters, the beaches will truly take your breath away.

Whilst the interior of the island is something of a lunar-like moonscape sculpted by the winds over the years, the outer edges are dominated by sweeping golden sand and turquoise sea. The Praia des Chaves beach, upon which two of our hotels stand, is a stunning prospect, hundreds of metres wide and stacked up at one end with massive dunes. Santa Monica, in the south of the island, is something else again: its 15kms of sand stretch away from you in either direction. These deserted white beaches are a true haven for wildlife, with Ervatao beach, one of the world’s key nesting sites for loggerhead turtles. Island of Boa Vista Th e perfect place to truly escape and relax

Boa Vista’s main town and population centre is Sal Rei, a sleepy little port in the north west of the island. It is starting to gather a small selection of bars and restaurants, but like a microcosm of the island, activity here tends to be fairly low key. This is translated to the hotels, which although having varying levels of facilities, daytime activities and night time entertainment, above all else tend to be places to relax and unwind. What the hotels all share however, is privileged access to the real allure of Boa Vista – the beaches.

As well as being a sunbathing heaven, activities are aplenty on Boa Vista. Due to the constant breeze, the island is the perfect venue for watersports of all types - from surfi ng, wind-surfi ng and kite-surfi ng, to deep fi shing and diving. Or for those wanting to stay on land, try buzzing up and down the beaches or around the sand dunes on a quad bike.

Spinguera SAL REI Marine Club Orquidea Praia Fundo das des Chaves Rabil Figueiras Parque das Dunas Iberostar

Santa Monica 0 5 km

0 5 miles Curral Velho =Hotels

16 For more advice or to book call the experts on 0845 330 2046 Marine Club Island of Boa Vista

Couples - Older Families - Close to Sal Rei

he Marine Club is a quiet, attractive hotel set on a hillside Toverlooking the bay of Praia de Cruz. This hotel offers good facilities, including a large pool area, a massage suite, a daily activity programme, and evening entertainment consisting of local or international music. The grounds are very well kept, with ﬂ owering bougainvillea and tropical plants lining the narrow cobbled lanes and pathways leading down to the bay. All of the rooms are comfortable, simply furnished and scattered on the small hillside (making this hotel unsuitable for the less mobile) and you also have the upgrade option of a sea facing villa with a spacious terrace. Marine Club beneﬁ ts from wonderful views across the bay throughout the hotel, which can perhaps best be enjoyed from the restaurant and bar. The wooden pier that stretches out over the crystal clear water provides the perfect place to sit and relax or enjoy a pre-dinner aperitif. Meals are buffet style and are taken in the main restaurant or at the snack bar by the pool. As well as half board, there is a full board and soft drinks board basis available at a supplement, including breakfast, lunch, dinner and snacks along with unlimited soft drinks and water. For those who wish to venture out of an evening, you are also only a short taxi ride away from the island’s capital Sal Rei, with its quiet squares and ever growing number of restaurants and bars.

HOTEL FACILITIES CUISINE

Swimming pool and shallow pool Buffet style restaurant Tartarughino Children’s club Pool bar also serving snacks, beach bar Gift shop, massage suite (payable locally) ROOM CHOICE Daily activity programme, evening entertainment Standard room -£5 Hairdresser, library area, bicyle hire (payable locally) Internet point and Wi-Fi (payable locally) Sea view villa £7 99 rooms SUPPLEMENTS & REDUCTIONS Marine Club has a terriﬁ c location where guests Half board £14 enjoy great views, space to relax at the large pool, ROOM FACILITIES Full board and soft drinks £27 beach or seaside bar. Plus they can visit Sal Rei for a Twin or double beds Single room from £17 real Cape Verdean experience. Air-conditioning, ceiling fan, safe 3rd person sharing from -£3 Telephone, television, hairdryer, mini-fridge Jon Taylor, Contracting Manager Child sharing (2-11 years) from -£15 Balcony or terrace All supplements and room upgrades are per person per night based on twin occupancy. More Online - CapeVerde.co.uk/Marine

WINTER 2012-13 PRICES FLIGHT CHOICE

Direct ﬂ ights to Boa Vista from Gatwick, No. of 1-Nov 15-Nov 29-Nov 13-Dec 20-Dec 27-Dec 3-Jan 10-Jan 31-Jan 14-Feb 21-Feb 28-Feb 28-Mar 4-Apr 11-Apr Nights 14-Nov 28-Nov 12-Dec 19-Dec 26-Dec 2-Jan 9-Jan 30-Jan 13-Feb 20-Feb 27-Feb 27-Mar 3-Apr 10-Apr 30-Apr Manchester, Glasgow and Birmingham 20kgs luggage allowance and transfers included 7 839 829 819 839 1265 1215 979 849 859 959 878 858 929 999 839 See page 34 for ﬂ ight information 14 1065 1047 1041 1495 1715 1475 1179 1076 1095 1117 1094 1069 1199 1139 1069

Prices are in £s per person on Bed & Breakfast in a Superior sea view room with direct UK ﬂ ights to Boa Vista and include € 25 visa, £65 APD and £30 of taxes. Extra nights (per person per night) 1 Nov – 30 Apr from £39

Contact your Local Travel Agent or book at CapeVerde.co.uk 17 Iberostar Club Boa Vista Island of Boa Vista ALL-INCLUSIVE Beachfront - Couples - Spa - Families

he stunning Iberostar Club Boa Vista has a remarkable spot Toverlooking one of the ﬁ nest beaches in the Cape Verde We If have anything, really theenjoyed pictures the onexperience. the website There, did not archipelago and in 2011 was rated our top hotel by guests. accuratelyI think, are represent no friendlier how fabulouspeople than the wehotel have is and met its As a member of the long established and well reputed Iberostar group, the incredibleon Cape stunning Verde. They location all have plus athe very food happy was fantastic hotel lives up to expectations with an excellent standard of facilities and quality “anddisposition I am fussy! and we will remember it long after service from its staff. our tan has faded. Mark Bright The well-equipped rooms are of a good size and standard with several upgrade BBC broadcaster & former Premier LeagueMr footballer Helme, Hereford options available including sea view rooms, larger superior rooms and suites. The 276 rooms are set in 17 bungalow style buildings within manicured garden areas and are staggered on the hillside. The rooms and swimming pool area are ” elevated at the front of the resort overlooking the beach, which itself is accessed via a steep slope. Meals are enjoyed in the main international buffet restaurant Belvedere, where the choice and variety on offer is impressive, or the gourmet à la carte restaurant Sodade where a reservation is required. Various daytime activities take place at the Iberostar to keep you busy during your holiday if you wish and for something special why not indulge yourself with one of the spa or beauty treatments? A good option for families thanks to mini and maxi kids clubs and the superb pool area, this hotel is also perfect for couples wanting a romantic holiday with a more personal feel. In a stunning position high above the beautiful ﬁ ne sands of Praia des Chaves beach, the views from this resort are simply spectacular and you can enjoy walks along the expanse of beach in either direction. Please note, due to steep slopes, this hotel is unsuitable for the less mobile.

ALL-INCLUSIVE Staying at the Iberostar Club Boa Vista includes breakfast, lunch, dinner, snacks, unlimited soft drinks (including bottled water), unlimited local and ACTIVITIES CUISINE international alcoholic drinks and most hotel based activities from the daily Daily activity programme Main buffet restaurant Belvedere activity programme. Children’s club Gourmet restaurant Sodade (reservation required, Mini 4-8 years, Maxi 9-12 years, Teens 13-16 years supplements may apply) Tennis courts 4 bars - Pool, Beach, Theatre, Lobby Archery More Online - CapeVerde.co.uk/Iberostar

HOTEL FACILITIES ROOM FACILITIES ROOM CHOICE SUPPLEMENTS & REDUCTIONS

Swimming pool and children’s pool Twin or double beds Partial sea view £7 Premium all-inclusive call for details Shops and boutiques Air-conditioning, fridge, hairdryer Front sea view £14 Air-conditioning included Fitness room Television, telephone Superior room £26 Single room from £30 Spa (payable locally) Shower Family room £28 Child sharing (2-11 years) from -£30 Theatre Safe (payable locally) Suite £44 3rd person sharing -£15 Laundry service (payable locally) Balcony or terrace Wi-Fi in lobby area (payable locally) All supplements and room upgrades are per person 276 rooms per night (unless stated) based on twin occupancy.

18 For more advice or to book call the experts on 0845 330 2046 Front sea view room

WINTER 2012-13 PRICES FLIGHT CHOICE

Direct ﬂ ights to Boa Vista from Gatwick, No. of 1-Nov 15-Nov 29-Nov 13-Dec 20-Dec 27-Dec 3-Jan 10-Jan 31-Jan 14-Feb 21-Feb 28-Feb 28-Mar 4-Apr 11-Apr Nights 14-Nov 28-Nov 12-Dec 19-Dec 26-Dec 2-Jan 9-Jan 30-Jan 13-Feb 20-Feb 27-Feb 27-Mar 3-Apr 10-Apr 30-Apr Manchester, Glasgow and Birmingham 20kgs luggage allowance and transfers included 7 1097 1068 1065 1110 1479 1549 1169 1139 1144 1260 1159 1160 1230 1269 1068 See page 34 for ﬂ ight information 14 1590 1570 1560 1827 2158 1939 1660 1649 1659 1669 1654 1684 1743 1613 1533

Prices are in £s per person on All-inclusive in a Standard room with direct UK ﬂ ights to Boa Vista and include € 25 visa, £65 APD and £30 of taxes. Extra nights (per person per night) 1 Nov – 30 Apr from £82

Contact your Local Travel Agent or book at CapeVerde.co.uk 19 Parque das Dunas Hotel Island of Boa Vista

Couples - Tranquil - Small & Intimate

he Parque das Dunas is a typical Cape Verdean hotel, which Tsits directly on the extraordinary sweep of Praia des Chaves beach and is truly a quiet retreat – it might just be the perfect place to relax and unwind. When we say ‘sits directly on Praia des Chaves’ we’re not exaggerating! Many of the rooms open out onto the beach itself, and the main body of the hotel is just a few steps from this quintessential Cape Verdean beach. We’re not overstating the peace and calm at Parque das Dunas either: everything is low key on this already quiet island. The rooms here are simply furnished bungalows, situated within rows either side of the pool and adjacent to the beach. The central pool area is ﬂ anked by sun loungers, with shaded areas provided by palm trees. The bar and restaurant area is an informal affair, with seating inside and out where you can enjoy a refreshing beverage and typical Cape Verdean cuisine or seafood from the menu. The island’s small capital Sal Rei is only a 15-minute taxi or shuttle ride away, and is a pleasant town to stroll around, exploring the squares and quayside or sampling the small selection of shops, restaurants and bars. Alternatively, venture further aﬁ eld, to the dramatic Boa Vistan coastline on one of the many excursions on offer on the island.

HOTEL FACILITIES CUISINE

Swimming pool with children’s section Main restaurant, à la carte lunch and dinner Reading area Internet point and Wi-Fi in public areas SUPPLEMENTS & REDUCTIONS (payable locally) I really enjoyed my stay, which I felt was in touch Half board £18 Safe in reception (payable locally) Full board £26 with the local community – it was a real treat Courtesy shuttle bus to Sal Rei 48 rooms Air-conditioning included to sleep in rooms so close to the beach, nothing Single room £9 compares to waking up to the sound of the ocean. ROOM FACILITIES 3rd person sharing -£2 Sarah Marshall, Press Association Twin or double beds Child sharing (2-11 years) -£10 Air-conditioning, ceiling fan All supplements and room upgrades are per person Mini-fridge, terrace per night based on twin occupancy. More Online - CapeVerde.co.uk/Parque

WINTER 2012-13 PRICES FLIGHT CHOICE

Direct ﬂ ights to Boa Vista from Gatwick, No. of 1-Nov 15-Nov 29-Nov 13-Dec 20-Dec 27-Dec 3-Jan 10-Jan 31-Jan 14-Feb 21-Feb 28-Feb 28-Mar 4-Apr 11-Apr Nights 14-Nov 28-Nov 12-Dec 19-Dec 26-Dec 2-Jan 9-Jan 30-Jan 13-Feb 20-Feb 27-Feb 27-Mar 3-Apr 10-Apr 30-Apr Manchester, Glasgow and Birmingham 20kgs luggage allowance and transfers included 7 839 819 794 849 1215 1165 869 849 859 929 829 819 879 959 819 See page 34 for ﬂ ight information 14 1052 1029 1019 1350 1530 1290 1058 1021 1014 1039 1024 1014 1154 1094 1014

Prices are in £s per person on Bed & Breakfast in a Standard room with direct UK ﬂ ights to Boa Vista and include € 25 visa, £65 APD and £30 of taxes. Extra nights (per person per night) 1 Nov – 30 Apr from £36

20 For more advice or to book call the experts on 0845 330 2046 MORE ISLANDS

Although the focus of our accommodation tends to be on Sal and Boa Vista, we do feature hotels on the islands of São Vicente, Santiago, Santo Antão and Fogo for the more scenically spectacular side of the Cape Verde islands. For extensive information on these islands, please visit the Cape Verde Experience website.

São Vicente São Vicente is rightly regarded as one of the cultural centres of the islands. In the capital, Mindelo, you’ll ﬁ nd a choice of bars, restaurants, ﬁ ne old-style colonial architecture and cobbled streets. You’re likely to hear the delicate melancholy of the traditional mornas as sung by the island’s most famous daughter, the late Cesaria Evoria, plus the more frantic funana. Yet, culture is not the only thing on offer in São Vicente. Geographically, the island offers a vast array of landscapes - from the dramatic mountainous interior, the dried river bed of Ribeira Julião with its lush plantations and typical Cape Verdean villages, to the spectacular coastline around the Baia das Gatas.

Santo Antão Santo Antão is the second largest island in the archipelago and has a beautiful lush, green landscape on its north side. There are precipitous peaks, jaw- dropping ravines and dwellings clinging to the side of mountains with locals Other islands tending their crops in terraced areas that look completely inaccessible. The scenic drive across the mountains from Porto Novo to Ribeira Grande in the So much more to explore north east of the island is well worth the trip!

Santiago Santiago is the largest and most developed island in the archipelago with a rich history, dramatic mountainous scenery and lively nightlife. We would recommend a day trip to the old capital of Cidade Velha (a UNESCO world heritage site) and Forte Real de São Filipe, the main slave trading point between Europe, Africa and America. Of an evening, Praia, the island’s modern capital, comes alive with music, which can be heard in most bars and restaurants. The spectacular hinterland is superb for walking – most of which consist of ﬁ nding a point in the centre of the island and following a ribeira or stream down to the coast.

Fogo One of the absolute highlights of any visit to Cape Verde has to be a trip to the active volcanic crater on Fogo – still warm from its last eruption in 1995. You can walk around in the craters, and see evidence of the spectacularly fertile land at its heart, where the islanders grow coffee beans and the grapes which produce the famous Fogo wine. São Filipe, the capital of Fogo, is a pretty town and the third largest in Cape Verde. The buildings are of Portuguese design in pastel colours with terracotta roofs. Pretty squares, cobbled streets and plenty of trees and ﬂ owering plant pots add to the vibrant colours on display.

Contact your Local Travel Agent or book at CapeVerde.co.uk 21 Foya Branca Hotel Island of São Vicente

Couples - Tranquil - Island Hopping

he Foya Branca is a versatile resort-style hotel, combining an Texcellent location next to the beach and with some superb facilities. A very quiet hotel which was perfect. Fantastic Situated in beautifully kept gardens with palm trees and fl owering bougainvillea staff who were all very friendly and helpful. The and overlooking the sandy beach of São Pedro, the hotel enjoys a peaceful shuttle bus service is very reliable. setting with an impressive view. The extensive grounds include two large Mr Payne, Edinburgh swimming pools, a children’s pool and play area, plus a gym, tennis courts, pétanque and even a giant chessboard. Fishing, diving and horse-riding can also all be arranged at the hotel during your stay (payable locally). Guest rooms in the newer block are light and airy with good furnishings throughout and are located over two fl oors with either a terrace or balcony. We also highly recommend upgrading to a sea view room. There is a choice of two bars plus a stylish evening restaurant and a lunch time snack bar in which to dine. The hotel’s main restaurant offers à la carte and set table d’hôte menus with a good choice of local and international cuisine, including the wonderfully fresh ‘catch of the day’ fi sh option. Although waiter service in general can be slow in Cape Verde, in this particular restaurant it is well worth the wait. If you are planning to head out to sample the nightlife in the town of Mindelo, only a 10-minute drive away, after dinner, our tip is to order your food immediately on arrival at the restaurant prior to ordering your drinks. This hotel is the perfect choice for the more adventurous of our customers looking for activities and the opportunity to explore around the island of São Vicente, making full use of the hotel’s frequent courtesy shuttle bus into Mindelo, or taking the short stroll along the beach to the small nearby fi shing village to watch the daily catch being gathered in. Foya Branca is also secluded enough to offer a relaxing retreat by the sea if you wish, and is a favourite hotel with our clients for twin and multi-centre holidays around the islands.

DON’T MISS... The opportunity to take a day trip to Santo Antão - probably the most stunning island in the archipelago, the drive across the island will simply take your breath away! The 45-minute ferry journey operates every ACTIVITIES CUISINE morning and late afternoon except Wednesdays. It’s well worth it!

Gym 2 restaurants (1 by pool area) Pétanque, giant chess 2 bars Tennis court More Online - CapeVerde.co.uk/FoyaBranca

HOTEL FACILITIES ROOM FACILITIES ROOM CHOICE SUPPLEMENTS & REDUCTIONS

2 swimming pools and children’s pool Twin or double beds Sea view £7 Half board £16 Free shuttle bus to Mindelo Air-conditioning Triple room £24 Full board £24 Wi-Fi (payable locally) Shower Air-conditioning included 74 rooms Small fridge Single room £21 Television, telephone Child sharing (2-11 years) -£10 Hairdryer Safe All supplements and room upgrades are per person Balcony or terrace per night based on twin occupancy.

22 For more advice or to book call the experts on 0845 330 2046 Sea view room

WINTER 2012-13 PRICES FLIGHT CHOICE

Direct fl ights to Sal from Gatwick, Manchester and No. of 1-Nov 15-Nov 29-Nov 13-Dec 20-Dec 27-Dec 3-Jan 10-Jan 31-Jan 14-Feb 21-Feb 28-Feb 28-Mar 4-Apr 11-Apr Nights 14-Nov 28-Nov 12-Dec 19-Dec 26-Dec 2-Jan 9-Jan 30-Jan 13-Feb 20-Feb 27-Feb 27-Mar 3-Apr 10-Apr 30-Apr Birmingham then internal fl ights to/from São Vicente 7 1054 1037 1018 1064 1419 1339 1073 1050 1060 1160 1069 1059 1089 1169 1034 20kgs luggage allowance and transfers included 14 1267 1263 1253 1562 1759 1497 1295 1263 1270 1295 1283 1273 1370 1310 1277 See page 34 for fl ight information

Prices are in £s per person on Bed & Breakfast in a Double room (no view) with direct UK ﬂ ights to Sal, internal ﬂ ights to São Vicente and include € 25 visa, £65 APD and £30 of taxes. Extra nights (per person per night) 1 Nov – 30 Apr from £40

Contact your Local Travel Agent or book at CapeVerde.co.uk 23 Oasis Porto Grande Hotel Island of São Vicente

Couples - Central Location - Island Hopping

he Porto Grande is a comfortable hotel overlooking the Tcentral square right at the heart of Mindelo, the cultural capital of São Vicente and the second largest city in the archipelago. They say if you want to understand Cape Verdean music, you need to stay in Mindelo... The guest rooms are simple but comfortable and are situated on two ﬂ oors, either overlooking the town square to the front of the hotel or the pool to the rear. Live music is played in the lobby bar some evenings, which attracts both locals and holidaymakers, and the outside seating area overlooking the square is a lovely spot to enjoy a drink. The hotel restaurant offers excellent value for money serving a mix of international and local traditional food with a deﬁ nite Portuguese bias. During the day you can relax around the hotel swimming pool, use the facilities including a small gym, or take an easy 15-minute stroll to Laginha, a lovely urban beach, popular with locals, where bathing is possible, tides permitting. Being conveniently located in the heart of the city, you can also take the opportunity to explore Mindelo’s plentiful shops, markets, restaurants and layers of fascinating history, openly displayed in the colourful buildings of varying architectural styles. Please note there is no lift at this hotel.

HOTEL FACILITIES CUISINE

Swimming pool and children’s pool À la carte restaurant Pérola do Atlântico Poolside bar Lobby bar with occasional live music Gym Internet point (payable locally) ROOM CHOICE Local craft shop Standard square facing £7 50 rooms Porto Grande is in the heart of Mindelo, a town SUPPLEMENTS & REDUCTIONS proud of its music, morna and coladeira. The late ROOM FACILITIES Half board £18 great singers Cesaria Evora and Banna were both Twin or double beds Full board £34 Air-conditioning Air-conditioning included children of the area, and their continuing presence is Minibar and safe (payable locally) Single room £25 impossible to escape from. Satellite television, telephone Child sharing (2-11 years) -£12 Nick Maes, Travel Writer & Broadcaster Hairdryer All supplements and room upgrades are per person per night based on twin occupancy. More Online - CapeVerde.co.uk/PortoGrande

WINTER 2012-13 PRICES FLIGHT CHOICE

Direct fl ights to Sal from Gatwick, Manchester and No. of 1-Nov 15-Nov 29-Nov 13-Dec 20-Dec 27-Dec 3-Jan 10-Jan 31-Jan 14-Feb 21-Feb 28-Feb 28-Mar 4-Apr 11-Apr Nights 14-Nov 28-Nov 12-Dec 19-Dec 26-Dec 2-Jan 9-Jan 30-Jan 13-Feb 20-Feb 27-Feb 27-Mar 3-Apr 10-Apr 30-Apr Birmingham then internal fl ights to/from São Vicente 7 1099 1080 1070 1119 1465 1419 1115 1078 1095 1193 1103 1085 1142 1219 1069 20kgs luggage allowance and transfers included 14 1360 1342 1319 1699 1881 1645 1369 1329 1339 1359 1344 1327 1429 1389 1329 See page 34 for fl ight information

Prices are in £s per person on Bed & Breakfast in a Standard room with direct UK ﬂ ights to Sal, internal ﬂ ights to São Vicente and include € 25 visa, £65 APD and £30 of taxes. Extra nights (per person per night) 1 Nov – 30 Apr from £45

24 For more advice or to book call the experts on 0845 330 2046 Pestana Tropico Hotel Island of Santiago

Couples - Groups - Island Hopping

he Pestana Tropico is located on a promontory overlooking Tthe Atlantic Ocean and has a reputation for being a very comfortable hotel with a restaurant renowned as one of the best on the island. The hotel is set in a residential area of Praia, the Cape Verdean capital city and the largest in the archipelago and is fl anked by the famous dark sand Prainha beach – popular with the locals for both relaxing and playing sport. Nearby, just a ride up the hill, is the heart of the old city with its colourful colonial architecture, bustling squares and vibrant markets. Set on two fl oors, all guest rooms are sea or pool facing and decorated in a contemporary style that refl ects the hotel’s origins in Portugal. As a focal point, the large pool and terrace area is a pleasant place to relax and enjoy the sunshine, although facilities for children are limited. The Ilheu circular bar that overlooks both the pool and the ocean beyond is the ideal spot to enjoy a drink following a relaxing day of sunbathing or after a busy day exploring Santiago. To top it all off, the excellent restaurant Alex serves Cape Verdean and Portuguese specialities as well as international dishes. Pestana Tropico is the perfect choice for those looking to unwind or to explore the islands of Santiago or Fogo.

HOTEL FACILITIES CUISINE

Swimming pool and children’s pool Restaurant Alex Gym Bar Ilheu Small gift shop ROOM CHOICE Internet point (payable locally) Safety deposit boxes (payable locally) Sea facing room call for details 51 rooms Executive room from £11 Suite from £29 ROOM FACILITIES SUPPLEMENTS & REDUCTIONS Pestana Tropico’s restaurant is one of the best Twin beds Half board £26 Double bed in suites restaurants of the city of Praia. Their desserts are Full board £52 Bath and shower very famous, plus they have very nice lobby bar too. Air-conditioning Air-conditioning included Yulia Lima, Island Representative Minibar, telephone, television, hairdryer Single room £37 Child sharing (2-11 years) - £25 All supplements and room upgrades are per person per night based on twin occupancy. More Online - CapeVerde.co.uk/Pestana

WINTER 2012-13 PRICES FLIGHT CHOICE

Direct fl ights to Sal from Gatwick, Manchester and No. of 1-Nov 15-Nov 29-Nov 13-Dec 20-Dec 27-Dec 3-Jan 10-Jan 31-Jan 14-Feb 21-Feb 28-Feb 28-Mar 4-Apr 11-Apr Nights 14-Nov 28-Nov 12-Dec 19-Dec 26-Dec 2-Jan 9-Jan 30-Jan 13-Feb 20-Feb 27-Feb 27-Mar 3-Apr 10-Apr 30-Apr Birmingham then internal fl ights to/from Santiago 20kgs luggage allowance and transfers included 7 1192 1180 1170 1214 1557 1525 1190 1173 1186 1280 1202 1192 1219 1302 1194 See page 34 for fl ight information 14 1564 1539 1529 1894 2050 1894 1594 1555 1564 1569 1560 1539 1639 1609 1539

Prices are in £s per person on Bed & Breakfast in a Standard room with direct UK ﬂ ights to Sal, internal ﬂ ights to Santiago and include € 25 visa, £65 APD and £30 of taxes. Extra nights (per person per night) 1 Nov – 30 Apr from £60

Contact your Local Travel Agent or book at CapeVerde.co.uk 25 MORE ONLINE

We offer a wide range of hotels throughout the Cape Verde islands, and we may also add hotels to our programme after this brochure has been printed. To see all our latest hotels please visit our website CapeVerde.co.uk/Hotels. For more hotels visit CapeVerde.co.uk/Hotels

Orquidea Guest House The family-run Orquidea Guest House is a charming, seafront property, set in Boa Vista’s capital Sal Rei. Shaded by tropical plants with an emphasis on personal service and only 10 air-conditioned rooms, this property enjoys BOA VISTA BOA an intimate feel and is the perfect choice for those wishing to get away from the larger resorts. More Online - CapeVerde.co.uk/Orquidea

Spinguera Eco-Lodge Set on the edge of the Norte national park, Spinguera is a unique property with a sustainable ethos. Once a settlement for farmers and ﬁ shermen, this beautiful eco-lodge has been transformed into a peaceful haven for rest and BOA VISTA BOA relaxation. The lodge is an ideal choice for those seeking an authentic and unspoilt location with little but the sea and a book for company. More Online - CapeVerde.co.uk/Spinguera

Hotel Xaguate This hotel has a magniﬁ cent position on the headland in the upper part of São Filipe on the ‘island of ﬁ re’, Fogo. The Xaguate offers well-furnished,

FOGO air-conditioned guest rooms and there is a good sized swimming pool to enjoy. Its restaurant serves mostly Portuguese cuisine and of course the famous Fogo wines produced from vines, grown in the volcano’s crater. More Online - CapeVerde.co.uk/Xaguate

Pedracin Village A delightfully quiet retreat, located on the side of a mountain in a tropical plantation beneﬁ ting from fantastic views. This small hotel and restaurant offers 20 bungalow-style, simply furnished rooms. The small swimming pool is ideal for a quick dip while the surrounding terrace, with views down SANTO ANTÃO the valley is perfect for relaxing with a drink and a good book. More Online - CapeVerde.co.uk/Pedracin

Oasis Praiamar This established hotel is an excellent base for exploring Santiago. Perched on a rocky headland overlooking the bay, it offers a good standard of accommodation and facilities and holds a reputation for ﬁ ne service. The SANTIAGO Praiamar has a large pool area suitable for children, massage suite, Jacuzzi, sauna and a restaurant, as well as the very pleasant ‘Panorama’ bar. More Online - CapeVerde.co.uk/Praiamar

26 For more advice or to book call the experts on 0845 330 2046 TALL SHIP

We are pleased to introduce, the 3-masted topsail schooner ‘Oosterschelde’ into our collection. Built in the Netherlands in 1918, this 50m long, historic tall ship sails between the islands over its 11-night voyage and gives a delightful insight into this diverse archipelago.

The Oosterschelde harmoniously blends a conventional sailing holiday with an exciting voyage of discovery - enjoy the cooling sea breeze while the dramatic scenery of these amazing islands, and the mesmerising sunrises and sunsets are showcased for you from the ocean. Oosterschelde Tall Ship A sailing and exploration holiday

Setting sail from Sal, this trip stops in at least fi ve more of the Cape Verde What’s included (based on a 14 night package) islands. Discover Santiago’s rich history, the vibrant music of São Vicente and • 11 nights’ accommodation in a twin cabin on full board basis including the lush mountainous peaks of Santo Antão or wander the endless beaches breakfast, lunch, dinner, snacks, tea, coffee, milk and water of Boa Vista. There is also a stop at the peaceful island of São Nicolau, sailing • Flights from UK to Sal by the uninhabited island of Santa Lucia on the way. • Transfers to/from the airport, your chosen hotel on Sal, and port - 8 excursions are available to purchase at each port of call giving you the depending upon the date of your outbound fl ight opportunity to explore each of the islands further, of course you can also • 1 or 2 nights accommodation either side of itinerary choose to stay on board to sit in the sun with a book, do a spot of fi shing • Port charges Prices from or even help out with something on deck. Guests are always encouraged £2299 to participate in on board duties from navigation, steering and trimming the Not included per person sails to climbing the mast and being on look out, all optional of course! • Excursions • Other drinks from the bar (Pay locally with Euros, £s or CVEscudos) With spectacular viewpoints that can only be enjoyed from offshore, the Oosterschelde tall ship offers a truly unique experience, and a slower paced For more information and a detailed itinerary, please see our website way to see the Cape Verde islands. CapeVerde.co.uk/Oosterschelde

This 11 night itinerary departs on the following dates: - 1st, 12th and 23rd December 2012 - 3rd, 14th and 25th January 2013 - 5th February 2013

Depending upon the date of your chosen ﬂ ight from the UK, you will spend 1 or 2 nights either side of your trip at a 3* hotel on Sal.

On board The 9 cabins on the Oosterschelde are either twin cabins or single berths (in 4 berth cabins). Each cabin has a wash basin and window or hatch, and guests will share the showers and toilets. There is also a communal lounge with reading tables, sitting area with piano as well as a library.

Contact your Local Travel Agent or book at CapeVerde.co.uk 27 ISLAND HOPPING

For those who want to explore more than one of the Cape Verde islands we have put together a selection of one and two week island hopping itineraries, taking in up to five of the islands.

With our extensive knowledge we can also tailor-make an itinerary for you according to your island and hotel preferences. Please call our team on 0845 330 2046 who will be happy to assist. The island hopping itineraries on these pages have been designed to allow you to get the very most out of the islands during a typical holiday duration. Our 7 night Santiago & the Island of Fire tour includes excursions, whilst our 14 night itineraries have no pre-planned tours, leaving you to add trips where you wish and explore each island at your own pace. Island hopping From lunar landscapes to lush green valleys

Santiago & the Island of Fire Island Discovery

Santo Antão Santo Antão

Sal Santa Luzia Sal São Vicente Santa Luzia São Vicente

São Nicolau Boa Vista São Nicolau

Boa Vista ATLANTIC OCEAN ATLANTIC OCEAN

Santiago Maio Santiago Maio Fogo Fogo Brava Brava PRAIA 3 Island Tour PRAIA 4 Island Tour Relax for a couple of days on the beautiful beaches of Sal before Santiago, the largest island in the archipelago offers everything from journeying on to the diverse island of Santiago. Explore the market, bustling markets and vibrant nightlife to hiking trails through spectacular trek through the lush green mountainous interior or laze by the pool. scenery. There is plenty of time to explore São Vicente, which is home In the evening the capital, Praia, comes to life with live music in the bars to the cultural capital Mindelo and also the gateway to the stunning and restaurants which open until the early hours. On Fogo visit the island of Santo Antão. In contrast, Boa Vista and Sal are renowned for active volcanic craters surrounded by a lunar landscape and of course, having the most beautiful beaches in the archipelago and offer a variety sample the local wine. of watersports including kite or windsurfing and diving.

1 Week Itinerary - Based on flights to Sal (includes tours) 2 Week Itinerary - Based on flights to Sal Island Duration Hotel Island Duration Hotel Sal 2 nights Oasis Belorizonte (pg. 15) Santiago 3 nights Praiamar (pg. 26) Santiago 2 nights Praiamar (pg. 26) São Vicente 4 nights Foya Branca (pg. 22)

Fogo 2 nights Xaguate (pg. 26) Boa Vista 3 nights Iberostar Club Boa Vista (pg.18)* Sal 1 night Oasis Belorizonte (pg. 15) Sal 4 nights Hotel Morabeza (pg. 10)

No. of 1-Nov 29-Nov 13-Dec 3-Jan 17-Jan 14-Feb 28-Feb 28-Mar 11-Apr No. of 1-Nov 29-Nov 13-Dec 3-Jan 17-Jan 14-Feb 28-Feb 28-Mar 11-Apr Nights 28-Nov 12-Dec 2-Jan 16-Jan 13-Feb 27-Feb 27-Mar 10-Apr 30-Apr Nights 28-Nov 12-Dec 2-Jan 16-Jan 13-Feb 27-Feb 27-Mar 10-Apr 30-Apr

7 1605 1585 1735 1635 1605 1685 1605 1685 1605 14 1900 1875 2020 1930 1900 2020 1900 2020 1900

Included: Full day island tour on Santiago and a full day excursion to the volcanic crater on Fogo. Add-ons: Full or half day island tours on Santiago, São Vicente, Boa Vista and Sal can be arranged. Half day island tours on Sal and Fogo. All tours are guided, lunch is included on the full days, Prices are based on 2 sharing and are in £s per person on Bed & Breakfast in a Standard room with drinks excluded. Prices are in based on 2 sharing and are in £s per person on Bed & Breakfast in a direct UK flights into Sal and include€ 25 visa, £65 APD, £30 of taxes. Standard room with direct UK flights into Sal and include€ 25 visa, £65 APD, £30 of taxes. *Iberostar Club Boa Vista is an all-inclusive hotel.

28 For more advice or to book call the experts on 0845 330 2046 ISLAND HOPPING

Travelling between the Islands What’s included The most practical way to reach the other islands featured in our holidays is Return international flights (as stated), internal flights and transfers, by internal flights. These flights are provided by TACV (Cabo Verde Airlines) accommodation in a standard room on a bed and breakfast basis (unless and schedules can be changeable. Due to the extra travelling involved, we stated) and the services of our local agents and representatives. don’t recommend this type of holiday for young children.

The Peaks of Cape Verde Mountains & Beaches

5 Island Tour 3 Island Tour There are some stunning mountain ranges in Cape Verde on a Discover the markets, vibrant nightlife and live music as well as the number of islands, with the highest peak reaching an impressive mountainous scenery on the islands of Santiago and São Vicente 2989m. From the dark lunar landscape of the volcano on Fogo to the before relaxing on the beach for a week on Sal. Whilst on São Vicente verdant valleys and rugged mountains of Santo Antão, the scenery you could take advantage of the ferry crossing over to the island of is truly spectacular. Vibrant live music, charming colonial architecture Santo Antão, with its rugged peaks, volcanic walls and jaw dropping and superb beaches are just some of the sightseeing opportunities on ravines it is one of the most impressive islands in the archipelago and this tour. absolutely worth a visit.

2 Week Itinerary - Based on flights to Sal 2 Week Itinerary - Based on flights to Sal Island Duration Hotel Island Duration Hotel São Vicente 3 nights Foya Branca (pg. 22) Santiago 3 nights Praiamar (pg. 26) Santo Antão 2 nights Pedracin Village (pg. 26) São Vicente 4 nights Foya Branca (pg. 22) Santiago 3 nights Praiamar (pg. 26) Sal 7 nights Hotel Morabeza (pg. 10) Fogo 2 nights Xaguate (pg. 26) Sal 4 nights Hotel Morabeza (pg. 10)

14 1985 1945 2155 2015 1985 2085 1985 2085 1985 14 1790 1760 2025 1905 1875 1955 1875 1955 1875

Add-ons: In addition to full or half day tours of each island, trekking in Santo Antão can be arranged. Add-ons: In Sal there is a choice of activities including windsurfing, kite surfing, diving, sailing trips Prices are based on 2 sharing and are in £s per person on Bed & Breakfast in a Standard room with and short quad bikes. Island tours on São Vicente, Santiago & Santo Antão can also be arranged. direct UK flights into Sal and include€ 25 visa, £65 APD, £30 of taxes. Prices are based on 2 sharing and are in £s per person on Bed & Breakfast in a Standard room with direct UK flights into Sal and include€ 25 visa, £65 APD, £30 of taxes.

Contact your Local Travel Agent or book at CapeVerde.co.uk 29 INFORMATION

Things to know A-Z before you go In order to help you plan your visit we Inter-island fl ights have compiled a short A-Z of useful Please be aware that schedules can change and information about our holidays to Cape fl ights are sometimes early, delayed or cancelled. Verde. You will fi nd a wealth of further Internet and mobile coverage information relating to these and other Coverage can be intermittent across the islands. subjects on our website, please visit Be sure to check the cost of internet access as it CapeVerde.co.uk or alternatively call can be quite expensive, especially in hotels. one of our experts on 0845 330 2046. Luggage allowance Airport hotels, car parking and lounges The luggage allowance on all Cape Verde fl ights is We can offer a range of hotels with or without Excursions usually 20kg pp in the hold and 5kg in the cabin. parking to suit all budgets located at or near There are a variety of excursions available on Medication the airport of your choice, with prices from each island including horse-riding, quad bikes, approximately £35 watersports, diving, fi shing and island tours. There is no malaria present in Cape Verde with per person. For Please see our representative for an extensive the exception of Santiago from September to your convenience excursion list and prices on arrival in resort. November. If you are visiting Santiago during we can also arrange business lounges at all our these months please check with your GP for the UK airports. To check prices please visit our Flight delays latest advice. website CapeVerde.co.uk/HolidayExtras Occasionally, despite the best efforts of all Mobility advice concerned, fl ights are delayed for reasons Check–in beyond our personal control. In the event that Cape Verde is not recommended for those with Please ensure that you check-in at least two hours such a delay occurs, we will always do our best any walking diffi culties due to the pathways in and prior to the departure time. If you are collecting to provide a snack or meal when appropriate. around the resorts being cobbled or uneven. To a ticket on departure, please ensure you allocate Should there be an extended delay to your discuss this further please call our expert team. suffi cient time to pick up your documents. homeward fl ight we will endeavour to delay your Passports and visas Child & infant discounts departure from your holiday accommodation, and in the case of an overnight delay, A full 10 year British passport is required for entry Many of the hotels within our collection offer child accommodation will be provided, although this into Cape Verde, valid for at least 6 months after discounts. To qualify for a child discount, children may not be your holiday accommodation. your date of arrival back in the UK. All British must be between 2 and 11 years old on return nationals require a visa to enter Cape Verde to the UK. They must share a room with 2 adults Foreign Offi ce travel advice which are only issued at the point of entry. We paying brochure price. Infants under 2 years We are working with the Foreign and are able to pre-arrange visas providing we have on return to the UK are charged a fee of £40 Commonwealth Offi ce to do all that we can to received details no later than 7 days prior to your to cover administration costs however are not help British travellers stay safe overseas. Their departure date. allocated a seat on the aircraft. website at Fco.gov.uk/KnowBeforeYouGo is Pre-allocated seating Currency packed with essential tips, travel advice and up- to-date country specifi c information. This is recommended to avoid being seated apart The currency in Cape Verde is Escudo expressed during your fl ight as checking in early does not as $ or CV Esc before the amount which can Holiday questionnaires always ensure seats together. A supplement will only be obtained on the islands. There is a fi xed To assist us in improving our service and ensure apply. exchange rate of $110 to 1 Euro. standards are maintained, we should be most grateful if you would take the time to complete our questionnaire and it return to us.

30 For more advice or to book call the experts on 0845 330 2046 INFORMATION

Prices and surcharges at opportunities in Cape Verde for the future. Holidays are based on the cost of fuel as at When a booking is made there will be an option 4th May 2012. If the cost of fuel does rise, or to carbon offset the fl ight for the additional cost other security costs or taxes are levied, then of £5pp and help offset some of the damage there may be an increase in prices printed in emissions cause. For more information about 5113 this brochure, please see section 11 of our Fair these projects and how you can help please go Trading Charter on page 35 for more details. to CapeVerde.co.uk/ST The publication date of this brochure is the Tickets Quality Charter 4th May 2012. EXCLUSIVE MEMBERSHIP These can be expected 2 weeks prior to your AITO sets criteria regarding ownership, fi nance and quality which must be satisfi ed before new companies are Requests date of travel along with your accommodation admitted to membership. All members are required to voucher, luggage labels and our ‘Cape Verde adhere to a Code of Business Practice which encourages If you have any requests for your holiday high operational standards and conduct. Guide’, which we hope you will fi nd useful. Your accommodation or fl ights, please ensure they are FINANCIAL SECURITY actual fl ight timings will be those shown on your An AITO member is required to arrange fi nancial requested at the time of booking. We shall pass protection for all holidays and other arrangements tickets, please check them carefully as soon as (including accommodation only) booked by customers on your request to the airline or hotel however with the member under the AITO logo. This fi nancial we cannot guarantee that they will be met. you receive them. protection applies to customers who are resident in the UK at the time of booking and to most overseas customers who have booked directly with the member. Room check-in and out times Time difference In doing so, the member must comply with UK government regulations. Members are required to Cape Verde is GMT -1. submit details of their fi nancial protection arrangements The standard international practice is to let rooms to AITO on a regular basis. from midday to midday. However times do vary. Transfers As a member of the Association of Independent Tour Check-in is usually from 3pm, and checkout is Operators Trust Limited (AITOT) Serenity Holidays Transfers are usually provided by minibus or have provided a bond to meet the requirements of the by12 noon on the day of departure. Package Travel, Package Holidays and Package Tours 4 wheel drive. Your transfer time will vary Regulations 1992. In the event of Serenity Holidays insolvency, Safety standards depending on the island/itinerary you have protection is provided for non-fl ight 1135 packages commencing in and All our hotels have been carefully selected chosen. Please call us for clarifi cation on this. returning to the UK and other non-fl ight packages excluding pre arranged travel to and and visited by us. We ensure that they offer from your destination. Please note that packages booked What’s included outside the UK are only protected when purchased reasonable standards of safety and quality and directly with Serenity Holidays. The basic holiday price includes: that they conform to the local fi re and safety laws In the above circumstances, if you have not yet travelled you may claim a refund, or if you have already travelled and regulations, however these laws are not as • Return fl ights from the UK as stated in the you may be able to continue your holiday or claim stringent as in the UK. price panel. repatriation to the starting point of your non-fl ight package. • Luggage allowance, usually of 20kg pp. ACCURATE BROCHURES & WEB SITES Summer 2013 All members do their utmost to ensure that all their • Transfers from the stated airport to the holiday brochures and other publications, print or electronic, Summer prices will be available on our website. clearly and accurately describe the holidays and services accommodation & return (package bookings). offered. To request a price sheet call 0845 330 2046. • Accommodation and meal basis as detailed in PROFESSIONAL SERVICE & CONTINUAL IMPROVEMENTS Sustainable tourism our booking confi rmation invoice. All members are committed to high standards of service and believe in regular and thorough training of The Cape Verde Experience has been awarded • Visa (if we receive details 7 days before employees. Members continually seek to review and improve their holidays. They listen to their customers 5 star sustainable tourism status, the highest level departure) on package bookings only. and always welcome suggestions for improving standards. possible, by the Association of Independent Tour • Inter-island fl ights, ferries and transfers as MONITORING STANDARDS AITO endeavours to monitor quality standards regularly. Operators (AITO). As well as bringing a wealth stated in the price panel or itinerary.* All customers should receive a post-holiday questionnaire of benefi ts to a destination, all tourism potentially the results of which are scrutinised by the Association. • Services of our representatives or local agent. has an environmental, social and economic SUSTAINABLE TOURISM • Airport departure taxes in UK & Cape Verde. All members acknowledge the importance of AITO’s impact so we strive to negate any detrimental Sustainable Tourism guidelines, which recognise the social, economic and environmental responsibilities of impact our business has on the environment and • UK Air Passenger Duty (APD) of £65pp. tour operating. Those demonstrating their achievements beyond the pure acceptance of this principle are the destinations we send our customers to. • CAA ATOL Protection Contribution. recognised by the award of 2 to 5 star status. CUSTOMER RELATIONS In 2007 we introduced a carbon offset scheme, *Any additional inter-island fl ights will be at a All members endeavour to deal swiftly and fairly with Opt in & Offset, and have committed to working any issues their customers may raise. In the unlikely supplement. event that a dispute between an AITO member and a with the Tourism Industry Carbon Offset Service customer cannot be settled amicably, AITO’s low-cost When booking close to departure day, tickets Independent Dispute Settlement Service may be called (TICOS) to manage projects, initially in The upon by either side to bring the matter to a speedy and will be arranged for collection at the airport. We Gambia: planting 20,000 trees and manufacturing acceptable conclusion. reserve the right to charge for this. low energy stoves. We are constantly looking

Contact your Local Travel Agent or book at CapeVerde.co.uk 31 INFORMATION

Boa Vista

Travel insurance Our customers should be adequately insured, and we are Payments pleased to offer our insurance policy with tagis, with no On confirming your holiday we require a deposit of £95 per person, price increase from 2011 and still including ZERO EXCESS payable by debit or credit card. In addition, if our insurance is taken on claims made (excluding personal liability). This policy this must also be paid for at this time. The balance must be paid at is tailor-made to the specific needs of our customers least 8 weeks prior to departure, either online, by cheque, bank and includes additional areas of cover, such as delays or transfer, debit or credit card (2% charge). cancellation due to snow, sandstorm or volcanic ash. Up to 9 nights Summary of cover includes For bookings made within 8 weeks of departure, full payment is Adult £35.60 Cancellation or curtailment £5,000 required at the time of booking.

66-79 Years £71.35 Medical expenses £5,000,000 If we do not receive the appropriate payment, we reserve the right Children (2-17) £21.30 Personal accident £25,000 to cancel your booking and you will be liable for cancellation charges in accordance with our Fair Trading Charter. Up to 16 nights Missed departure £1,000 Adult £41.80 Missed connection £1,000 Please make cheques payable to The Cape Verde Experience and 66-79 Years £85.30 send to Serenity Holidays, Atlantic House, 3600 Parkway, Solent Personal possessions £2,500 Business Park, Fareham, Hampshire, PO15 7AN. Any monies paid Children (2-17) £24.40 Personal liability £2,000,000 by credit card are currently subject to a 2% charge to cover costs Longer durations, couples, family and annual policies are also available. Premiums include 20% insurance premium tax. levied by the providers (no charge for debit cards). Legal expenses £15,000

Full details of the policy will be sent with your confirmation invoice; there is a 14 day cooling off period from the date of sale wherein the policy may be cancelled without charge. The policy does not cover any pre-existing health conditions of the persons travelling and others upon whose health the trip may depend, unless a healthcheck has been carried out by calling 0845 408 0585 and cover is confirmed in writing.

32 For more advice or to book call the experts on 0845 330 2046 INFORMATION

How to book Call The Cape Verde Experience on 0845 330 2046 to book your holiday or to talk to one of our reservations staff for more information. Booking Checklist • Deposit - £95 per person Call us on. . • Make sure you have adequate insurance 0845 330 2046 Our expert team have invaluable knowledge of Cape Verde and can offer • Check your confi rmation invoice a wealth of advice enabling you to choose the holiday that is right for you. Our offi ce opening hours are 9am to 7pm Monday to Friday, 9am to 5pm • Balance paid 8 weeks prior to departure Saturdays and 10am to 4pm Sundays. The offi ce may be closed during national & bank holidays. Calls may be recorded for training purposes. • Complete Additional Passenger Information (API) online Loyalty discount Valued customers who have previously travelled with The Cape Verde • Payment by cheque, bank transfer, online, Experience in the last three years will qualify for a loyalty discount of £35pp. debit card or credit card (2% charge) The discount must be claimed at time of booking and is available throughout the year on package holidays, booked at the full brochure price and cannot be used in conjunction with a group discount.

Visit your local Making your booking Travel Agent Once you or your travel agent have confi rmed your holiday The Cape Verde Experience works with a reservation, we will issue our confi rmation invoice by the following select number of independent travel agents day. It is essential you check that all the details are correct and advise who we feel offer the same high standard of us immediately if they are not. Any changes at a later date may incur service that we adhere to. You can make a an amendment fee. booking with the travel agency where you obtained our brochure. Book with confi dence The Cape Verde Experience is a trade name of Serenity Holidays Limited. The air holidays and fl ights in this brochure are ATOL Visit us online at protected by the Civil Aviation Authority. C ap eVe rd e .co.uk Our ATOL number is 1866. You can check availability and book your Please see our Fair Trading Charter holiday online, 24 hours a day. Our website for more information. We are also CapeVerde.co.uk is very in-depth with more members of ABTA and AITO. AITO is the detailed information on the islands, photo Association for independent and specialist galleries and up-to-date destination news. holiday companies. We just cannot fi t all our enthusiasm and passion for the Cape Verde islands into this brochure so please visit our website to fi nd out more or live chat with our expert staff.

Contact your Local Travel Agent or book at CapeVerde.co.uk 33 FLIGHTS

Flights The Cape Verde Experience offers a wide choice of fl ights to the Cape Verde Islands. As shown in our price panels, our fl ights are based on direct UK fl ights to Sal or Boa Vista. Please see the below grid for your preferred fl ight options.

Winter 2012-13 • Departures from 3 UK airports to Sal and 4 UK airports to Boa Vista • Twice weekly fl ights to Boa Vista from Gatwick and Manchester • 10 & 11 night holidays possible Summer 2013 Summer prices will be available on our website. To request a price sheet please contact us on 0845 330 2046.

Flights from UK to Sal International Airport UK UK From To Terminal Day Departure Arrival Operating Dates Gatwick Sal North Thursday 10.45 23.35 08 November 2012 - 25 April 2013 Manchester Sal 2 Wednesday 09.20 22.30 07 November 2012 - 24 April 2013 Birmingham Sal 1 Tuesday 09.05 22.05 06 November 2012 - 30 April 2013

Flights from UK to Boa Vista International Airport

UK UK From To Terminal Day Departure Arrival Operating Dates Gatwick Boa Vista North Tuesday 09.30 22.45 06 November 2012 - 30 April 2013 Gatwick Boa Vista North Friday 09.30 22.45 09 November 2012 - 26 April 2013 Manchester Boa Vista 2 Monday 09.45 23.30 05 November 2012 - 29 April 2013 Manchester Boa Vista 2 Thursday 09.35 23.20 08 November 2012 - 25 April 2013 Birmingham Boa Vista 1 Wednesday 09.00 22.25 07 November 2012 - 24 April 2013 Glasgow Boa Vista Main Sunday 09.00 23.15 04 November 2012 - 28 April 2013

Please note that fl ight information is correct at time of going to press and is subject to change at any time by the airline. Pre-allocated seats (from £25pp) are recommended. No in-fl ight entertainment is included. All above fl ights are operated by Thomson Airways. Any fl ight supplements will be detailed at the time of booking. If you have any special requirements, please advise all details to us at the time of booking and we will pass these on to the airline. TAP Air Portugal operate a daily fl ight to Sal from Heathrow via Lisbon.

34 For more advice or to book call the experts on 0845 330 2046 FAIR TRADING CHARTER

The Cape Verde Experience is operated by Serenity Holidays (Serenity Holidays Ltd). We are Note: Any amendment or cancellation fees you incur in terms of other arrangements you have contract will be with the operator of the excursion or tour and not with us. We are not responsible committed to a policy of fair trading and make every effort to ensure that you have an enjoyable made with other providers under separate contracts are not claimable from us. for the provision of the excursion or tour or for anything that happens during the course of its holiday with us. Our terms of trade have been formulated as a result of our responsibilities under provision by the operator. law and in no way affect your statutory rights as a consumer. We accept responsibility for the quality Package Holiday & Flight only: of the holidays we provide and the excursions booked with our local representatives. Please read A change of airline, aircraft type, overseas airport of destination, travel timings by 12 hours or less Accommodation only: this carefully and keep with you on holiday as it sets out the basis of the contract between you and and accommodation of a similar or higher standard in the same resort or region are classed as We have a duty to select the accommodation providers with reasonable skill and care. We have no Serenity Holidays Ltd. minor changes which do not entitle you to cancel or change to another holiday / flight without liability to you for the actual provision of the accommodation, except in cases where it is proved paying our normal administration charges, and for which no compensation or refund is due. that we have breached that duty and damage to you has been caused. Therefore, providing We are a member of ABTA, membership number V5963. We are obliged to maintain a high we have selected the provider with reasonable care and skill, we will have no liability to you for standard of service to you by ABTA’s Code of Conduct. We can also offer you an arbitration In accordance with EU Regulation 2111/2005 we are required to advise you of the actual carrier anything that happens at the accommodation or any acts or omissions of the provider or others. scheme for the resolution of disputes arising out of, or in connection with this contract. operating your flight/connecting flight/transfer. We do this by listing carriers to be used or likely We also have no liability in the following situations: Further information on the Code and arbitration can be found at http://www.abta.com to be used as follows: Thomson Airways, Thomas Cook Airlines and TACV Cabo Verde Airlines. Any changes to the actual airline after you have received your tickets will be notified to you as i. where the accommodation cannot be provided as booked due to circumstances beyond our DATA PROTECTION When you make an enquiry or booking with us, information about you soon as possible and in all cases at check-in or at the boarding gate. The carrier may occasionally control (see the Note in clause 7) is collected. This refers to information such as your name, contact details, travel preferences and have to change the type of aircraft used on a particular flight without advance warning. In such ii. where you incur any loss or damage that could not have been foreseen at the time of your any special needs/disabilities or dietary requirements. By giving us these details, you consent for circumstances where you have booked and paid an additional seat supplement and such seat booking, based on the information provided by you. these to be used as necessary in processing your booking and complying with legal requirements cannot be provided, then you will receive only a refund of the supplement paid. iii. where you incur any loss or damage that relates to any business activity. (e.g. forwarding passenger lists to airlines). We may also use your details to send you future holiday iv. where any loss or damage relates to any services which do not form part of our contract with brochures or advise of special offers from ourselves - should you NOT want to receive these, Occasionally, we have to make major changes to your travel arrangements or accommodation. you. please tell us. Some of your information may be considered “sensitive personal data” under the A major change is a change made before departure, which, on the basis of the information given to Data Protection Act 1998, which will only be used when it is necessary for us to communicate your us by you at the time of booking we can reasonably expect will have a major effect on your holiday. If we are found liable to you on any basis, we limit the amount we have to pay you to a maximum needs to a hotel or airline. For more information – please refer to our ‘Privacy Statement’ shown The following changes are examples of major changes: changing travel times by over 12 hours, of three times the cost of your accommodation. This limit does not apply to cases involving death on our website www.capeverdeexperience.co.uk. your UK departure airport (excluding London airports), your holiday region, a change to a lower or injury. standard or type of accommodation or reducing the number of days’ holiday. We sell the following arrangements: 10. YOUR RESPONSIBILITY You undertake to exercise due and reasonable care in respect If we have to make a major change or cancel your holiday we will tell you as soon as possible. of your holiday accommodation and its contents, to leave it in a clean and complete condition, Package Holiday Where possible, we will offer the following options: you can either a) accept the changed to respect local and on-site regulations and bye-laws, to limit party numbers to those on your A “package holiday” is a combination of at least two of the following services (a) transport, arrangements b) purchase another holiday/flight from us at the advertised current selling price or confirmation, to remit payments as invoiced on or before the due dates, to indemnify us against (b) accommodation or (c) other tourist services (not ancillary to any transport or accommodation c) cancel your booking upon which we will refund your monies in full and final settlement. all loss or damage arising directly or indirectly from any act, default or omission of your party, and and forming a significant part of the arrangements) where booked through us at an inclusive price. not to exceed the published occupation capacity of the accommodation. Any serious abuse of a If you have booked a Package Holiday, subject to the note below, irrespective of whether you choose property or its contents may render you liable to eviction without compensation. If you book a package holiday through us, it will be protected under the Package Travel, Package a), b) or c) we will pay compensation to passengers who paid the full brochure price as follows: Holidays and Package Tours Regulations 1992 and these regulations require us to provide security 11. PRICES AND SURCHARGES The price of your holiday was calculated using the exchange for the monies that you pay for the package holidays booked from this brochure. We provide this rate of £1 = €1.18 on 12 March 2012. We reserve the right to increase or reduce prices, and security by way of an ATOL (number 1866) administered by the Civil Aviation Authority. No of days before departure Amount for each full fare paying adult the current price of your holiday will be advised to you at the time of booking. Whilst every effort is made to ensure the accuracy of all the information and prices provided to you, regrettably When you buy an ATOL protected air holiday package you will receive a Confirmation Invoice More than 56 days Nil errors do occasionally occur. In the event that an incorrect price has been given in error, any from us (or via your travel agent through which you booked) confirming your arrangements and booking made based on this price, will not be valid. You will be advised of the mistake at the your protection under our Air Travel Organiser’s Licence number [1866]. In the unlikely event of 29 - 55 days £15 earliest opportunity and you will then have the option either to pay the correct price for the our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund travel arrangements or to cancel and receive a full refund of any monies you may already have any money you have paid to us for an advance booking. For further information visit the ATOL 15 - 28 days £25 paid. Once you have booked your holiday we reserve the right to surcharge for cost increases website at www.atol.org.uk. The price of our air holiday packages includes the ATOL Protection due to government action such as changes in VAT or any other government imposed charges, Contribution (APC) we pay to the CAA. This charge is included in our advertised prices. 8 - 14 days £35 transportation costs (including the cost of fuel), taxes or fees chargeable for services such as landing taxes, embarkation or disembarkation fees at airports, and exchange rates. Accommodation or Flight only Less than 7 days £50 If you book accommodation or flight only through us, we will accept responsibility for your booking Package Holidays in accordance with the terms set out in the relevant sections below. As this is a single component, There will be no charge within 30 days of your departure. We will absorb such increases up to 2% Accommodation only: the Package Travel, Package Holidays and Package Tours Regulations 1992 do not apply. of your basic holiday price (excluding insurance premiums and any amendment charges). If the If we make a change to your accommodation and you don’t want to accept it, you can take surcharge is greater than 10% of your holiday price you have the option of changing to another Note: As a member of the Association of Independent Tour Operators Trust Limited (AITOT) any alternative we are able to offer you (you will pay the increase in cost if the replacement is holiday that we offer (if we are able to offer an alternative you will not have to pay more, but if it Serenity Holidays Ltd have provided a bond to meet the requirements of the Package Travel, advertised at a higher price than your original booking, or receive a refund of the difference if is of a lower quality you will be refunded the difference in price) or you have the right to cancel Package Holidays and Package Tours Regulations 1992. In the event of Serenity Holidays Ltd it is less expensive) or a refund of the money you have paid to us. This does not apply where (within 14 days of receiving surcharge notification), in which case we will refund in full all monies insolvency, protection is provided for non-flight packages commencing in and returning to the UK the change is not material. Examples of non-material changes include, but are not limited to, paid to us except insurance premiums and any amendment charges. Should the price of your and other non-flight packages excluding pre arranged travel to and from your destination. Please temporary withdrawal of facilities or seasonal unavailability of amenities. If we have to cancel your holiday go down due to the changes mentioned above, by more than 2% of your holiday cost, note that packages booked outside the UK are only protected when purchased directly with accommodation, again we may be able to offer you an alternative. If you accept it, you would pay then any refund due will be paid to you. However, please note that travel arrangements are not Serenity Holidays Ltd. the difference if it was advertised at a higher price than your original accommodation, or receive a always purchased in local currency and some apparent changes will have no impact on the price of refund of the difference if it was advertised at a lower price. Or we will refund the monies you have In the above circumstances, if you have not yet travelled you may claim a refund, or if you have your holiday due to contractual and other protection in place. paid us for your accommodation. We will not be responsible to pay any compensation following a already travelled you may be able to continue your holiday or claim repatriation to the starting point change or a cancellation by us. Accommodation and Flight only of your non-flight package. We reserve the right to pass on all increases. If we ask you to pay us any increases in taxes, 1. YOUR HOLIDAY BOOKING When making a booking you must be aged over 18 years and Applicable to Package Holiday, Accommodation or Flight only bookings: similarly, if any taxes you have paid to us are reduced or abolished, you will be entitled to claim a have the authority to accept and do accept on behalf of your party the terms of these booking Note: If a change or cancellation occurs because of circumstances beyond our control, for refund. Such right shall not apply in respect of any surcharge paid in respect of aviation fuel costs. conditions. All correspondence and documents are sent to the party leader who is responsible to example war, threat of war, riots, civil disturbances, actual or threatened terrorist activity and its 12. TRAVEL SERVICES When you travel by air the relevant carrier’s ‘Conditions of Carriage’ us for all payments in respect of the booking. The contract is made on the terms of the information consequences, industrial disputes, natural or nuclear disasters, fire, health risks, adverse weather will apply to your journey, some of which may limit liability or exclude liability in accordance with in this brochure, the details set out in the confirmation invoice. We agree that the courts of England conditions, hurricanes, floods, unavoidable technical problems with transport, closure or congestion the relevant international conventions. Copies of the conditions are available for inspection at any and Wales have jurisdiction and English Law applies (unless you live in Scotland or Northern Ireland, of airports or ports, epidemic or pandemic illness and all similar situations we will have no liability ABTA travel agent. Information given by us about such services is for guidance only and the carriers in which case you can bring proceedings in your local court under Scottish or Northern Irish law, as to you. No compensation payments, expenses or any other sums, including the cost of securing concerned accept no responsibility for our brochures. It is your responsibility to report promptly applicable). Our confirmation invoice is our acceptance of the booking (as detailed therein), and the alternative accommodation will be paid by us. at the check-in times given by the carriers and with the appropriate valid travel documents (e.g. contract is made on its issue. We ask you to check the details and any anomaly should be reported passports), and we cannot be held responsible for any costs incurred by you if you fail to do so. to us or your travel agent immediately otherwise the details shown on the confirmation will be 8. IF YOU HAVE A COMPLAINT In the unlikely event you have cause for complaint whilst Occasionally there are times beyond our control when a flight is delayed. We will work closely presumed to be correct. Verbal quotations should not be considered binding until the first invoice abroad, about the accommodation or about any other element of your holiday, you must refer it with the airline and our resort office to make sure any delay is as short as possible and that your confirmation is received. All holidays and offers published in this brochure are subject to availability immediately to our local representative. It is unreasonable for you to take little or no action whilst overseas transfer and accommodation arrangements are changed if necessary. Our aim is to at the time of booking. on holiday and wait until you return to complain, and you must take reasonable steps to minimise the consequences of the problem. If you fail to follow this simple procedure we will have been minimise the inconvenience of delays as far as possible. 2. PAYMENT If you wish to confirm a booking you must pay the deposit of £95pp. Your final deprived of the opportunity to investigate and rectify your complaint whilst you were in resort and Under EU law you have rights in some circumstances to refunds and/or compensation from your payment will be detailed on your invoice and must be paid in full no later than 8 weeks before your this may affect your rights under this contract. If a problem cannot be resolved locally you should airline in cases of denied boarding, cancellation or delays to flights. Full details of these rights will be departure, or your booking may be deemed cancelled and your deposits retained. If payment for complete and sign a Guest Comment form in resort, setting out the details of the problem. publicised at EU airports and will also be available from airlines. Please note that reimbursement your holiday is made by credit card a handling fee, currently 2% will be levied. This should be handed to your representative who will give you a copy; it is essential that you also in such cases is the responsibility of the airline and will not automatically entitle you to a refund of report the problem to any supplier of the service you are complaining about. Any complaint must your holiday cost from us. Your right to a refund and/or compensation from us is set out in clause 3. IF YOU WISH TO CANCEL YOUR BOOKING You will need to let us know as soon as also be followed by written confirmation of all the details, with any supporting evidence, within 28 7 ‘if we change your holiday’. If your airline does not comply with these rules you should complain possible either by telephone or in writing (or must ensure your travel agent does so on your days of your return from holiday. behalf). Since we incur costs from the time we confirm your booking, the cancellation charges set to the Air Transport Users’ Council - www.auc.org.uk. In March 2006 the European Commission published a list of airlines considered to be unsafe and which are therefore not permitted to fly out below will apply, calculated from the date on which we receive your notice of cancellation. You 9. OUR RESPONSIBILITY will then receive a cancellation invoice detailing any charges. passengers or Cargo in the EU or operate within the European airspace. This list is updated every Package Holiday: three months and can be viewed by clicking on the website for the European Commission http:// If the contract we have with you is not performed or is improperly performed by us or our ec.europa.eu/transport/air-ban/list_en.htm. Alternatively, should you wish to be sent a copy of the No. of days before departure Cancellation charge suppliers we will pay you appropriate compensation if this has affected the enjoyment of your list, please contact us either by telephone or in writing. travel arrangements. However, we will not be liable where any failure in the performance of the 13. TRAVEL INSURANCE You agree to our requirement: at the time of booking your holiday More than 42 days Loss of deposit contract is due to: you; or a third party unconnected with the provision of the travel arrangements you either accept our travel insurance or you or your travel agent make immediate alternative and where the failure is unforeseeable or unavoidable; or unusual and unforeseeable circumstances arrangements with cover at least to our own policy. 29 - 42 days 50% beyond our control, the consequences of which could not have been avoided even if all due care had been exercised; or an event which we or our suppliers, even with all due care, could not 22 - 28 days 75% 14. SWIMMING POOLS AND OTHER FACILITIES Where a swimming pool or other facility foresee or forestall. is referred to as being available for use, such availability is at the hotelier’s discretion and is understood to be conditional upon temporary or unavoidable closure necessitated by: the hotels 6 - 21 days 90% Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of [3] essential maintenance programme, accident, damage or malfunction of equipment, and in the times the cost of your travel arrangements. Our liability will also be limited in accordance with and/ case of swimming pools: compliance with any water conservation regulations imposed in times 0 - 5 days 100% or in an identical manner to: of drought, damage or malfunction of the mains water supply. The above are understood to be a (a) The contractual terms of the companies that provide the transportation for your travel result of force majeure and not to reflect on our failure to deliver an advertised facility. The charges above apply to your total holiday price excluding any insurance premiums, amendment arrangements. These terms are incorporated into this contract; and 15. ARBITRATION In the unlikely event that a complaint cannot be settled amicably between charges or charges for goods sold and dispatched. The conditions of your travel insurance policy (b) Any relevant international convention, for example the Montreal Convention in respect of travel us, you may if you wish refer the matter to arbitration under a special scheme, which, though may allow a refund claim. by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel devised by arrangement with ABTA is administered quite independently by CEDR part of the by rail and the Paris Convention in respect of the provision of accommodation, which limit the Please note: if any members of your party cancel, but the others still wish to travel, it may be Chartered Institute of Arbitrators (details on request). This is a simple method of arbitration on amount of compensation that you can claim for death, injury, delay to passengers and loss, damage necessary to re-calculate the cost per person based on the new party size as the accommodation documents alone with restricted cost liability to the customer. The rules of the scheme provide and delay to luggage. We are to be regarded as having all benefit of any limitation of compensation may now be under-occupied. This may result in an increased amount per person payable to secure that the application for arbitration must be made within twelve months of the date of return from contained in these or any conventions. the original booking. the holiday but in special circumstances it may still be offered outside of this period. The scheme You can ask for copies of the transport companies’ contractual terms, or the international does not apply to claims over £5,000 per person or £25,000 per booking, nor to claims mainly 4. CHARGES FOR NON-INCLUSIVE HOTEL ITEMS AND DAMAGES You enter into a conventions, from our offices: Serenity Holidays Ltd, Atlantic House, 3600 Parkway, Solent or solely in respect of injury or illness or their consequences. Alternatively, AITO’s Independent separate contract with the hotel or residence for these items (e.g. parking, bar bills etc.), and agree Business Park, Fareham, Hampshire PO15 7AN Dispute Settlement Service may be called upon by either side to bring the matter to a speedy and to pay locally for any charges for items or services used by your party and not included in your amicable solution. holiday price. The accommodation we arrange for you can only be used by those people named We do not accept liability for happenings or actions outside our control, e.g. delays to travel on your Invoice. You are not allowed to share the accommodation with anyone else or let others services, the temporary invasion of pests, the presence of indigenous animals or insects, 16. PASSPORT/VISA It is the responsibility of all customers to ensure they have a valid passport, stay there. government action, industrial disputes, damage or inconvenience resulting from the weather (e.g. and any required visa. In addition, you must consult your GP for advice regarding recommended drought conditions) or from acts of God, or your party’s negligence resulting in loss or accident. medication and anti-malarial drugs before you book. 5. IF YOU REQUEST A CHANGE TO YOUR BOOKING All amendments to your booking, e.g. name changes, dates of travel or accommodation, will incur a charge, the amount of which If the contract we have with you is not performed or is improperly performed as a result of failures 17. HOLIDAY PARTICIPATION Should anyone be refused admission to the flight or to the will depend on the nature of the change and the time before the date of travel. Any changes made attributable to a third party unconnected with the provision of the services, or as a result of failures destination country by the airline or government authority due to the correct documentation not within 8 weeks of departure may be treated as cancellations and re-bookings. The lead name due to unusual and unforeseeable circumstances beyond our control, the consequences of which being in order then we are powerless to assist and cannot be held responsible. Any passengers on a booking cannot be changed under any circumstances and this would also be classed as a could not have been avoided even if all due care had been exercised, or an event which we or our considered being unacceptably under the influence of alcohol or drugs may be denied boarding cancellation and re-booking. suppliers, even with all due care, could not foresee or forestall, and you suffer an injury or other to the aircraft or entry into the country. In these circumstances we shall consider the customer as material loss, we will offer you such prompt assistance as is reasonable in the circumstances. If you having given notice of cancellation and be under no liability for any costs or charges incurred as a 6. IF YOU BOOK THROUGH A TRAVEL AGENT we will assume that in dealing with us the have taken our recommended insurance cover, you must make an insurance claim in respect of result of our doing so. agent is acting on your behalf. All monies you pay to the travel agent are held by him on our behalf any legal fees incurred abroad for that purpose, and if you have taken alternative insurance, you at all times. must do likewise under any Legal Expenses cover provided by it. You must also provide us with the 7. IF WE CHANGE YOUR HOLIDAY Although it is unlikely, we may occasionally have to change confirmation from the insurance company of receipt of your notification to them of your claim. your holiday arrangements and we reserve the right to change or cancel your booking. Most Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not changes are minor and we will always endeavour to advise you or your travel agent of any such part of your package holiday provided by us. For any excursion or other tour that you book, your changes at the earliest possible date.

Contact your Local Travel Agent or book at CapeVerde.co.uk 35 We are an independent company where emphasis is very much on quality and service. We offer specialist holidays to other destinations and all provide excellent value and choice.

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Serenity Holidays Ltd, Registered in the U.K number 01744872 Atlantic House, 3600 Parkway, Solent Business Park, Fareham, Hampshire, PO15 7AN Thanks to: Photography: Jon Banﬁ eld Photography, James Dalrymple, The Cape Verde Experience Team | Design: Serenity Design Studio | Print: Hawthornes. Copyright ©2012 Serenity Holidays. All rights reserved.