Student Handbook (London-Based Programmes)

Student Handbook (London-based programmes)

Academic Year 2019-20

Contents

Welcome to the School ...... 6 1. Policies and Procedures ...... 7 Academic Regulations, Policies and Procedures ...... 7 Address Details ...... 7 Change of Name...... 7 Certificates of Attendance/Registration ...... 7 Attendance and Absence ...... 7 Academic Engagement ...... 8 Authorised Leave ...... 8 (i) Interruption of Studies ...... 8 (ii) Study Leave ...... 8 Employment and Studies ...... 9 (i) Postgraduate Taught Students ...... 9 (ii) Postgraduate Research Students ...... 9 Extenuating Circumstances ...... 9 Student Cause for Concern / Prevent ...... 10 Withdrawal of Studies ...... 10 Termination of Studies ...... 10 Tier 4 Student visa – Key information ...... 11 Visa Support Letters and CAS applications ...... 11 Tuition Fees...... 11 Academic Appeals and Complaints ...... 11 2. Contact Details ...... 12 Student and Academic Services ...... 12 Teaching Support Office ...... 13 Student Hub Counter ...... 13 3. Term and Holiday Dates...... 14 Term Dates ...... 14 4. Conduct and Behaviour ...... 15 Student Charter ...... 15 Academic Misconduct and Plagiarism ...... 15 Anti-Bullying and Harassment Policy ...... 15 Mobile Phones...... 16 5. Teaching Rooms ...... 16 Maps ...... 16 Keppel Street ...... 16 Tavistock Place ...... 16 Computer Rooms ...... 16

External Venues ...... 17 6. Student Facilities ...... 18 Catering ...... 18 Multi-faith Room ...... 18 Student Common Room / Pump Handle Bar ...... 18 Sports and other facilities ...... 19 Student Central ...... 19 7. Global Health Lecture Series ...... 20 Outline ...... 20 Schedule ...... 20 Contacts ...... 20 8. English for Academic Purposes ...... 21 Introduction ...... 21 Aim of the classes ...... 21 Class details...... 22 Further information ...... 22 Advance registration required ...... 22 Programme documentation and handouts ...... 22 EAP contact details ...... 23 Support outside LSHTM provision ...... 23 9. Basic Maths Support ...... 24 Introduction ...... 24 Sessions ...... 24 On-line self-assessment exercise ...... 24 Registration for classes ...... 24 Group Lists and Rooms...... 24 Course Materials ...... 25 Calculator ...... 25 10. Student Support Services ...... 26 Advice and Information ...... 26 Student Counselling ...... 26 Student Disability and Dyslexia Support ...... 26 Students on Joint Programmes with other Institutions...... 26 Health facilities ...... 26 Further guidance ...... 27 11. Careers ...... 28 Careers Guidance ...... 28 Finding Work Opportunities ...... 28 Consultations and Contact Information ...... 28 Further Information ...... 28 3

12. Library & Archives Service ...... 29 Introduction ...... 29 Contact ...... 29 MSc Students ...... 29 Research Degree Students ...... 30 Copyright for Research Degree Students ...... 31 13. IT Services and Computing Facilities ...... 33 Introduction ...... 33 Computing rooms ...... 33 Printing ...... 33 Wireless network...... 33 Horizon Remote Desktop ...... 33 LSHTM Mobile...... 34 E-mail and MS Office suite ...... 34 Other software ...... 34 Digital workshops for MSc Students ...... 34 Getting help ...... 35 Moodle ...... 35 Data Protection and Security Principles...... 36 Information Management and Security Policy ...... 36 Intellectual Property Rights ...... 37 14. Safety and Security ...... 38 Introduction ...... 38 Identity Cards & Access ...... 38 People who look after your safety ...... 38 School Safety Committee ...... 38 Injuries and accidents ...... 39 First Aid ...... 39 Smoking on School Premises ...... 39 Building Opening Hours ...... 39 Out of Hours Access ...... 39 Visitors ...... 39 Children ...... 39 Animals ...... 40 Fire Alarm ...... 40 Personal Property and Students' Lockers ...... 40 Theft ...... 41 Appendix 1 – Location Map ...... 42

Disclaimer This Student Handbook refers to the academic session 2019-20. Every effort has been made to ensure that the information contained in this Handbook is accurate at the time of going to press (September 2019). Changes to the information may need to be made due to unforeseen circumstances and students will be notified of this in advance of any changes. In the event of any inconsistency between the information in this handbook and any other document, the decision of the Academic Registrar shall be final.

Welcome to the School

Welcome to the London School of Hygiene & Tropical Medicine.

The Student Handbook is produced for all students taking London-based programmes at the School – Master’s students, research degree students and Continuing Professional Development (CPD) short courses students. Students on distance-learning programmes will receive their own separate handbook and guide to their studies.

The Student Handbook has been compiled to provide you with an easy reference guide. The handbook will help you to find your way around the School’s facilities, student services, policies and procedures. The Handbook should be read in conjunction with your Offer of Admission and the Pre-Registration Web Pages found here: http://www.lshtm.ac.uk/study/newstudents/ .

This is only a brief guide and provides links to further information available on the School web:

 London School of Hygiene and Tropical Medicine (http://www.lshtm.ac.uk/)  Student Portal (https://lshtm.sharepoint.com/students/Pages/default.aspx)

When you register at the School, you will receive more detailed information about your programme of study in one of the following handbooks which will be available online or in your Moodle programme page (Moodle is our online learning platform):

 MSc Programme Handbooks  CPD Short Course Handbooks  Research Degrees Handbook

These handbooks contain essential information about your programme and should be referred to throughout your studies.

We hope you have an enjoyable and productive year.

Rebecca Harrison Academic Registrar Student and Academic Services

1. Policies and Procedures

Academic Regulations, Policies and Procedures The School has a range of regulations, policies and procedures which govern your programme of study at the School. Some of the key points have been included in this handbook but students must refer to the detailed guidance provided on the School’s website: https://www.lshtm.ac.uk/study/new-students/starting-your-course-london/regulations-policies-and- procedures

Address Details At registration, all students are required to state their home address and the address at which they will be residing during term-time. Students must keep their contact details up-to-date as these will be used by the School for important correspondence. Students should update their official contact details via eVision at the following link: https://evision.lshtm.ac.uk/live/sits.urd/run/siw_lgn. If you have any problems using the system, please contact the Student Records team in the Registry at the following email address: [email protected].

Change of Name Students who change their name through marriage or other reason during their registration at the School must inform the Registry. Original documentary evidence of the change must be produced in order for the official School record to be amended. Students are reminded that any qualification for which they may be eligible will be awarded in the name appearing in Registry records and cannot be changed post award. Further information on changes to your personal details can be found on the website at the following link: https://lshtm.sharepoint.com/students/Pages/updating- personal-details.aspx

Certificates of Attendance/Registration Attendance certificates are produced on demand at the Student Hub Counter, although at busy times you may be asked to collect the certificate at a later date. Requests for attendance certificates can also be made via e-mail ([email protected]), but must be collected personally, on production of a valid LSHTM ID card or passport.

Please note that academic staff cannot certify attendance at the School and should not be asked to do so.

Attendance and Absence All students are required to be in regular attendance on their programme of study in accordance with the School’s Student Attendance Policy, which can be found at the following link: https://www.lshtm.ac.uk/study/new-students/starting-your-course-london/regulations-policies-and- procedures

The Student Records team ([email protected]) must be notified in writing of any absence lasting more than five working days and, in the event of illness, a medical certificate 7

must be provided. The certificate should be submitted at the time of the illness and not at the end of the programme of study.

Academic Engagement All students are required to adhere to the School’s Academic Engagement policy. The School is obliged to ensure that levels of attendance and student engagement meet School and Home Office requirements. We must also be certain that all students at the School hold a valid immigration status that allows them to study in the UK.

Students will be required to satisfy attendance and engagement requirements via at least ten separate checkpoints throughout the academic year. These checkpoints and further guidance are defined in the respective Academic Engagement policies available on the website at the following link: https://www.lshtm.ac.uk/study/new-students/starting-your-course-london/regulations-policies- and-procedures

Authorised Leave There are two types of authorised leave: Interruption of Studies and Study Leave (Research Degree Students only). Students who wish to apply for either must consult their MSc Programme Director or Research Degree Supervisor in the first instance. Normally, there must be exceptional circumstances for leave being granted during term time. The School is required to notify the Home Office when a student holding a Tier 4 Student visa interrupts their studies, changes study mode or withdraws from their programme. In the case of students who withdraw and hold a US Federal Loan, UK Career Development Loan or other Postgraduate Student Loan, the School is obliged to advise the bank and/or loan provider of the change in registration status.

(i) Interruption of Studies An Interruption of Studies (IoS) should be requested in unexpected personal, financial or medical situations where a student is temporarily unable to continue their programme of study. An IoS will not be granted retrospectively and students should apply for an IoS as soon as possible when such situations arise. All students who decide to take an Interruption of Studies are recommended to seek advice from the School’s Student Advice and Counselling Team prior to submitting a request for interruption. Further guidance can be found in the School’s Interruption of Studies and Withdrawal Policy: https://www.lshtm.ac.uk/study/new-students/starting-your-course-london/regulations-policies- and-procedures/interruption-or

Please note: In most cases, students on a Tier 4 Student visa who take an Interruption of Studies (IoS) will have their Tier 4 sponsorship withdrawn by the School for the duration of the interruption. Consequently, students on an Interruption of Studies will no longer have valid UK immigration permission and are therefore required to leave the UK as soon as possible after the start date of their period of interruption. Students will need to make a new visa application before re-entering the UK for the remainder of their programme.

(ii) Study Leave Research degree students who are planning on spending a period of a month or longer away from the School (whether in the UK or abroad) for any reason connected to their Research Degree Studies must submit a formal request to go on Study Leave. Please see the 8

Research Degrees Student Handbook for further details: https://www.lshtm.ac.uk/study/new- students/starting-your-course-london/regulations-policies-and-procedures

Employment and Studies Students should be aware that their programme of study will place a high demand on their time for study and a considerable amount of study takes place outside of the formal setting. Full-time students studying at the School are discouraged from taking paid employment due to the demands of the programme. However, it is recognised that in some cases it may be necessary for financial reasons that a student undertakes paid work.

(i) Postgraduate Taught Students  Overseas students holding a Tier 4 Student visa may have permission to work in the UK for up to twenty hours per week. Students holding a different type of visa who are unsure about their eligibility to work should contact the School’s Immigration Advisory Service for advice.  Some students are prohibited from working due to visa restrictions. Students requiring advice on this situation should contact the School’s Immigration Advisory Service ([email protected]).

(ii) Postgraduate Research Students  Full-time students are strongly discouraged from working more than six hours per week, or the equivalent over one calendar year, whether inside or outside the School. Students are reminded that formal School sanctions to deal with poor academic progress may be implemented where external work is interfering with studies.  Part-time students are permitted to undertake paid employment. However, they should be aware that the research study will place a high demand on their time for study. It is very important that students ensure that sufficient and realistic release time is arranged with their employer. The School expects part-time students to be available to study for at least 2 days per week.  Overseas students who have a restricted stamp in their passport do not require a work permit to work in this country for up to 20 hours per week during School term time, and unlimited hours outside of term time (but please note School policy on working hours given above). Students from outside the European Economic Area who come to the UK on a student visa may risk invalidating their visa and right of residency by working excess hours, or even by working at all depending on their type of visa. For further information and guidance on your rights to work in the UK please contact the School’s Immigration Advisory Service ([email protected]).  The immigration rules clearly state that students who require a visa to study in the UK will not usually be allowed to study part-time, therefore the School will not usually offer part-time places to such students unless there are specific circumstances.  Students whose visa prohibits them from working are not permitted to undertake any paid employment. Students requiring advice on this situation should contact the School’s Immigration Advisory Service ([email protected]).

Extenuating Circumstances The Extenuating Circumstances policy provides a framework for students encountering serious personal difficulties, which have a negative effect on their assessments. Students must submit any claims by the deadlines outlined in the policy and provide documentary evidence as outlined in the 9

policy available here: https://www.lshtm.ac.uk/study/new-students/starting-your-course- london/regulations-policies-and-procedures

Student Cause for Concern / Prevent The School is committed to supporting its students. The Student Cause for Concern Policy is meant to be a supportive and protective procedure which can be used when a student’s health, wellbeing or behaviour pose a detrimental impact on their ability to study or participate in School life or when their behaviour may pose a risk to themselves or others.

The Student Cause for Concern Policy also provides a framework for managing any concerns which might be raised in relation to the School’s Prevent Duty. Under the Counter-Terrorism and Security Act 2015, all Recognised Higher Education Bodies (RHEBs) are required to have due regard to prevent people from being drawn into terrorism. The policy is a supportive mechanism which ensures that concerns are addressed quickly, but proportionally, enabling appropriate support to be provided to those who are vulnerable. The School’s Prevent document can be found here: https://www.lshtm.ac.uk/aboutus/organisation/governance/prevent-duty

Withdrawal of Studies Students wishing to withdraw from their studies at the School are advised to discuss their situation with their Programme Director/Supervisor, Departmental Research Degree Coordinator (DRDC) or Faculty Research Degree Director (FRDD) in the first instance. If a decision is taken to proceed to withdraw, the Student Records team in the Registry must be informed (email [email protected]). Please read the School’s Interruption and Withdrawal of Study Policy which can be found at the following link: https://www.lshtm.ac.uk/study/new- students/starting-your-course-london/regulations-policies-and-procedures/interruption-or

The School is required to notify the Home Office when a student holding a Tier 4 Student visa withdraws from their studies. Furthermore, in the case of students who hold a US Federal Loan, UK Career Development Loan or other Postgraduate Student Loan, the School is obliged to advise the bank and/or Lender of the withdrawal from their studies.

Termination of Studies In the event of a student's academic progress being considered to be so unsatisfactory that it would be unlikely that the degree could be successfully completed within the maximum period of registration, termination of registration may be recommended in line with the School’s Termination of Studies Policy and Procedure. This Policy must be followed when the School decides that a student’s registration should be terminated due to unsatisfactory academic progress. It can be found at the following link: https://www.lshtm.ac.uk/study/new-students/starting-your-course- london/regulations-policies-and-procedures.

The School is required to notify the Home Office when a student holding a Tier 4 Student visa is withdrawn from their programme. Furthermore, in the case of students who hold a US Federal Loan, UK Career Development Loan or other Postgraduate Student Loan, the School is obliged to advise the bank and/or Lender of the termination of studies.

Tier 4 Student visa – Key information As a student with a Tier 4 Student visa, it is a condition of your registration that you:  Comply with the School’s Academic Engagement and Attendance Policies  Inform the Registry immediately of any changes to address or contact details  Provide the Registry with a copy of any new UK visas or passports obtained during your registration at the School  Inform the Registry immediately of any changes to circumstances such as a change to mode of study, interruption of studies, withdrawal or termination and seek appropriate advice on such changes from the School’s Immigration Advisory Service before they are made. ([email protected]).

As a Tier 4 sponsor, the School must inform the Home Office of the following circumstances in relation to Tier 4 students:  If students are absent without permission for a significant period of time  If students finish their programme before the expected end date or there are any other significant changes in their circumstances  If The School has information that suggests students are in breach of their conditions of leave (for example working more than the maximum part-time hours per week)

Visa Support Letters and CAS applications Requests for Visa Support Letters including Confirmation for Acceptance for Studies (CAS) applications cannot be dealt with on demand. Students should ensure sufficient time between sending their request to the School’s Immigration Advisory Service and any Home Office appointment. Visa Support Letters and information regarding how to apply for a CAS inside the UK can be found on the School’s website: https://www.lshtm.ac.uk/study/visas-immigration

Tuition Fees Please see the School’s Student Tuition Fees Policy for full guidance on payment of tuition fees, penalties for late payment, refunds, loan processing and staff rates of tuition fees. The policy can be found here: http://www.lshtm.ac.uk/study/tuitionfees/

Academic Appeals and Complaints The School endeavours to resolve any problems arising with a student’s studies swiftly, effectively and, where possible, informally. Academic Appeals are made against assessment and progression decisions and there are clear grounds on which an appeal can be made. Complaints are made against the provision of School services, which can include teaching, supervision and the provision of information.

It is important that students raise any complaints at the earliest opportunity in order for the School to take appropriate action. The appeals and complaints policies and procedures can be found on the School’s website at the following link: https://www.lshtm.ac.uk/study/new-students/starting- your-course-london/regulations-policies-and-procedures

2. Contact Details

Student and Academic Services

For practical matters there is a team of professional service staff to assist you in Student and Academic Services. The Academic Registrar provides leadership of the School’s Student and Academic Services and works closely with the Pro-Director.

The professional support teams within Student and Academic Services are as follows:

 Careers  Distance Learning Office  Quality and Academic Standards  Registry  Student Support Services  Teaching Support Office  Technology-Enhanced Learning

Registry The Registry provides administrative support for the School's London-based Master’s degrees, research degrees and CPD Short Courses. The Registry is located in room G90a of the Keppel Street building.

Staff in the Registry have responsibility for a number of areas including:

 Admissions  Assessments  Registration & Enrolment  Statutory Reporting  Student Finance  Student Records

Further information regarding Registry services can be found at the following link: http://www.lshtm.ac.uk/study/currentstudents/registry/

Telephone Contact Monday - Friday: 9:00 to 16:45 Telephone: +44 (0)20 7299 4646

Teaching Support Office The Teaching Support Office (TSO) provides administrative support for the day-to-day delivery of London-based programmes including postgraduate degrees and certificates, CPD short courses and School-wide elements of research degrees.

The TSO is responsible for a number of areas including:

 Provision of teaching materials, programme handbooks and module information.  Updating information on the School’s Virtual Learning Environment (Moodle).  Timetabling and allocation of teaching rooms.  Arrangements for examinations and coursework.  Orientation and module registration.  Supporting School-wide elements of the research degree programme.

Further information on TSO services can be found at the following link: http://www.lshtm.ac.uk/edu/tso/

Contact Information Available here: https://lshtm.sharepoint.com/Teaching-and-Support/Pages/teaching-support- office.aspx Telephone: +44 (0)20 7299 4800 Email: [email protected]

Student Hub Counter You can speak to a member of Registry or TSO staff at the Student Hub Counter in room G90a, Keppel Street. Student Hub Counter Opening Hours Monday – Thursday: 0930-1600, Friday 0930-1300 13

3. Term and Holiday Dates

Term Dates The School’s term dates and closure days can be found at the following link: http://www.lshtm.ac.uk/study/termdates/. Please note that these dates refer specifically to students following London-based MSc programmes.

4. Conduct and Behaviour

Student Charter The School has a Student Charter, which all students and staff should familiarise themselves with. This summarises the standards of service the School expects and aspires to offer students, as well as the standards of conduct which students are expected to follow. The Student Charter can be found at the following link: http://www.lshtm.ac.uk/edu/qualityassurance/studentcharter.html

Academic Misconduct and Plagiarism By submitting work for assessment you are confirming that:

 You understand the School’s definitions of plagiarism and cheating (which follow); and that failure to comply with the School’s policies may be penalised  That all work submitted is your own  You give consent for the School to upload relevant documents and information to external services or third parties, in order to identify potential plagiarism or irregularities.

Further information on Good Academic Writing can be found in the Academic Writing Handbook here: https://lshtm.sharepoint.com/Teaching-and- Support/Documents/academicwritinghandbook.pdf#search=academic%20writing

The School’s Assessment Irregularity Policy provides a framework for dealing with cases of academic misconduct and plagiarism and can be found here: https://lshtm.sharepoint.com/Teaching-and-Support/Pages/plagiarism-assessment-irregularity- resources.aspx

Anti-Bullying and Harassment Policy The Schools embraces and values the diversity of its staff and student population and seeks to promote equality as an essential element in enhancing the School’s contribution to the improvement of health worldwide.

The School is committed to a working and learning environment which will enable staff and students to fulfil their potential. All members of the School have a responsibility to treat all colleagues and students with dignity, courtesy, respect and consideration even when disagreeing on work or other matters. Bullying and harassment are contrary to the values of the School.

If you feel you are being bullied or harassed, you should talk it over with someone. For more information, you should refer to the Anti-Bullying and Harassment Policy, which you can find here: https://www.lshtm.ac.uk/sites/default/files/Anti-Bullying-Harassment-Policy.pdf

Mobile Phones Mobile phones must be switched off when students are in any teaching session, computing rooms and the library. In addition, students are asked not to make or take calls when visiting the offices of academic or administrative staff. If asked to switch off mobile phones or to take the call elsewhere, students should do so without argument. Students who do not observe this policy will be reported to their MSc Programme Director/Research Degree Supervisor or the Head of Registry and may be dealt with under the Student Disciplinary Procedure which can be found at the following link: http://www.lshtm.ac.uk/study/currentstudents/studentregulations/generalregulations/index.html

5. Teaching Rooms

Maps Location maps of the School buildings and frequently used external premises can be found on the School’s website at the following link https://www.lshtm.ac.uk/aboutus/contact/location. A map of the School buildings and surrounding areas can be found under Appendix 1 of this handbook.

Please be aware that LSHTM is undertaking an ambitious programme of work to extend and improve our buildings and facilities. For this reason there may be some changes to room usage or room closures during the course of the year. Students will be informed of any changes at the earliest possible opportunity.

Keppel Street John Snow Lecture Theatre* Lecture theatre First floor Manson Lecture Theatre Lecture theatre Ground Floor LG6 and LG7 (Rose Room)** Classroom South Courtyard area LG8 (Bradford Hill Room) Classroom South Courtyard area LG9 (Curtis Room) Classroom South Courtyard area LG24 Classroom North Courtyard area LG80 (Bennett Room) Classroom North Courtyard area LG81 (Lucas Room) Classroom North Courtyard area Teaching Laboratories Laboratories Floors 2 and 3 * Divisible into two lecture theatres (John Snow A and John Snow B) ** Divisible into two classrooms (LG6 and LG7)

Tavistock Place G13 and G14 (Jerry Morris Room)*** Classroom Ground Floor LG4 Classroom Lower Ground Floor *** Divisible into two classrooms (Jerry Morris G13A and Jerry Morris G14B)

Computer Rooms These rooms are available for students to use when there are no classes taking place. To find out when the rooms are free you can check the bookings in the Computer Classrooms section of the IT Services section on the intranet using the following link: http://www.lshtm.ac.uk/its/computerclassrooms/index.html 16

Food and drink must not be consumed in computer rooms, only bottled water is allowed. Please report any equipment faults using the ServiceDesk portal (https://lshtm.topdesk.net/tas/public/ssp/)

LG2 Computer room Keppel Street, Lower Ground Floor LG3 Computer room Keppel Street, Lower Ground Floor LG30 Computer room Keppel Street, Lower Ground Floor LG31 Computer room Keppel Street, Lower Ground Floor 365 Computer room Keppel Street, Third Floor LG15 Computer room Tavistock Place, Lower Ground Floor

External Venues The School uses teaching rooms in nearby associated Colleges and other venues all within walking distance of the Keppel Street building.

 Student Central. This building is situated at the end of Malet Street past Birkbeck College. Student Central also has a useful collection of shops, travel agents, opticians, cafes and sports facilites.

 Birkbeck College. A number of lectures and classes will take place in Birkbeck College which is in Malet Street, just opposite the School. Birkbeck teaching rooms are also housed in the Clore Management Centre, 43 Gordon Square and 26, 28 and 30 Russell Square.

 Monticello House. Monticello House has a number of classrooms that are situated at number 45 Russell Square, a short walk from the Keppel Street building. Please note that there is no step free access to this building.

6. Student Facilities

Catering The Refectory at Keppel Street is located in the Lower Ground Floor and offers a counter service and vending facilities. The refectory is available for paying customers and food and drinks may be bought from the counter between 08.00 and 16.00 hours (Monday-Friday). Packed lunches and foods bought externally can be eaten in the Student Common Room and Bar areas only. Vending machines are available in the Keppel Street Common Room area, 24 hours a day. The refectory gets full very quickly so please be considerate towards other users. Please do not hold meetings in the refectory at peak times as the space needs to be kept free for those who are eating/drinking. If the refectory becomes busy, you may be asked to leave if space is needed. Please clear your table when you have finished dining and dispose of any rubbish in the recycling/refuse facilities provided.

Early bird coffee is available for £1:10 before 9:30 am (any luxury coffee e.g. latte, cappuccino, americano etc).

The Café in Tavistock Place is located on the Ground floor and is run by an external catering company called Baxter Storey. There is a variety of hot and cold food, drinks and snacks are available. The Cafe offers courtyard seating and is open between 07.30 and 16.00 hours (Monday- Friday). The Café is not to be used for meetings or study between 11.45 and 14.30 and no food made or purchased outside may be consumed on the premises.

Further information about the School’s catering services can be found on the intranet at the following link: https://lshtm.sharepoint.com/Services/Estates/Pages/catering.aspx

Multi-faith Room The School’s Multi-faith room is located at the Keppel Street Building in Room 141a on the first floor. The room is available for all School staff, students and visitors who would like space for prayers or quiet contemplation. For those requiring ablution facilities, these are available in the ladies and gents’ toilets located in close proximity. A Code of Conduct has been agreed for the use of this room and is available here: http://blogs.lshtm.ac.uk/multifaithroom/code/. Any comments or suggestions can be sent to [email protected]

Student Common Room / Pump Handle Bar There is a Student Common Room located in the basement of the Keppel Street Building. The Pump Handle Bar is also located here and sells a range of alcoholic and non-alcoholic beverages. The Bar will be open on Friday 28th September 2017 (5:00 – 9:00pm), and from the 4th October 2017, the Bar will be open from Wednesdays to Fridays (5:00 – 9:00pm). The Bar team will be happy to open on any other day as required. If students would like the Bar to be open for a particular event or occasion, please contact the Bar Manager. (Email: [email protected])

Sports and other facilities Although the School has no sports facilities of its own, facilities are available at Student Central and International Students' House (ISH) which are within a few minutes’ walk of the School.

 Student Central: https://www.studentcentral.london/activities/  ISH: https://ish.org.uk/

Student Central Student Central provides welfare, social, cultural and sports facilities for University of London students. Membership is free to all students registered at the School. The Student Central building in Malet Street is open to members of the Union and has a bar and refectory (open throughout the day), lounges, a swimming pool, gymnasium, rooms for billiards, table tennis, television and music, badminton and squash courts, an assembly hall and stage. There are a range of shops, cash machines, travel facilities and an optician. Full information on Student Central services is available on their website at the following link: https://www.studentcentral.london/

7. Global Health Lecture Series

Outline The Global Health Lecture Series (GHLS) consists of 20 lectures and panel discussions occurring weekly throughout the first two terms (except Reading Weeks). Leading experts from LSHTM will present up to date summaries and debates about a range of global health issues. In addition to the lectures there will be a number of panel discussions across the two terms. These sessions will create a forum for discussion of key topics across global health lead by a panel of experts in the field.

The talks will provide sufficient background information so that members of the audience without much previous knowledge of the specific subject area will be able to understand why the issues covered in the lecture are important, as well as giving them a sense of current issues and debates in the field.

The lectures last approximately 45-60 minutes and are open to anyone interested in learning more about global health. Session recordings are made available in the Panopto block on the top right of the Global Health Series Moodle Page: https://ble.lshtm.ac.uk/course/view.php?id=3356 and many of the talks are also available to view externally on the School’s Vimeo site https://vimeo.com/channels/ghls

Schedule The Lecture series will be delivered as follows:

 Terms 1 & 2 (except Reading weeks)  Weekly on Mondays at 5:15 p.m.  Venue: John Snow Lecture Theatre, Keppel Street

Contacts

Programme Organisers Heidi Larson (Department of Infectious Disease Epidemiology) Hannah Kuper (Department of Clinical Research) Johanna Hanefeld (Department of Global Health and Development)

Programme Administrator Lee Byrne, Programme Administration Manager, Teaching Support Office (Room, G90b; Email [email protected])

8. English for Academic Purposes

Introduction To help support your studies at the School, we provide a complimentary weekly programme of English for Academic Purposes (EAP) classes for students whose first language is not English. This is a series of topic-based group workshops presented by a specialist tutor in teaching English for Academic Purposes and runs during term time.

The linear programme of topic based classes focuses on writing English for formal academic assessment (both coursework assignments and examination answers). The annual Programme starts at the beginning of the academic year and ends in the first weeks of the summer term: the first class, What do we mean by academic English? runs at the start of the programme, providing an introduction. The last classes run at the beginning of the summer term and these focus on how to structure answers to exam questions and extended pieces of writing (such as the MSc project). The Programme also offers three workshops devoted to Academic Speaking, i.e. participating in seminars and delivering academic presentations.

Aim of the classes The classes are aimed at students whose first language is not English, and who have met the School’s minimum English requirements, but who have less prior experience of using English for the purpose of written academic assessment and might benefit from additional support. Whilst the sequence of topic classes follows the academic cycle of an MSc programme, the content and approach is also appropriate for research degree students and CPD short course students.

The complimentary EAP classes are an additional resource to support improvement in the proficiency of your use of English for the purpose of academic assessment through self-study and use a group workshop format.

The main characteristics of English for academic purposes The following characteristics are discussed throughout the year in class. The main generic characteristics associated with drafting a piece of extended academic writing are:

1. Focused (on addressing the title, question or work being reviewed) 2. Clear, concise, accurate language (short sentences, logically constructed paragraphs, clear flow of argument) 3. Critical and analytical review of the subject matter (not a narrative or descriptive approach) 4. Evaluation of different perspectives (avoid presentation of a single perspective) 5. Creation of a coherent line of reasoning (to support an argument or perspective or proposal) 6. Selective use of material as content (which should be directly relevant to the topic) 7. Evidence based (selected to substantiate the main arguments or case being put forward) 8. Appropriate referencing of key theories and schools of thought (essential good practice)

9. Accurate and correct citation/referencing of other researcher’s work (understanding the meaning of plagiarism in practice) 10. Structured with an introduction, the main content and a conclusion (all presented as part of the main argument or series of different perspectives) 11. Proofreading of the final draft (to check for sense and to correct minor grammatical and spelling errors).

Class details The format for the workshop programme is that a student should attend one topic-based class per week. For continuity, students should attend the same class each week. The first class of each week is run on Tuesday, and the content is repeated on Wednesday and Thursday of the same week.

Each class is scheduled to run immediately after the end of the main teaching timetable. The class usually begins at 17:30, but some adjustment to this may be made, and lasts 90 minutes which includes time for general class and/or individual questions with the EAP tutor.

Attendance at the EAP workshop classes is voluntary: there is no assessment task and no certificate of attendance is issued. Participation is not a guarantee that you will be successful in your academic studies at the School.

Further information Attend one of the two introductory classes ‘What do we mean by Academic English’. The class also includes an opportunity to ask the EAP Tutor questions about how best to meet your personal requirements.

Advance registration required With the exception of the first introductory class, an advance registration system operates for the annual EAP Programme of workshop classes. Please note, all students are welcome to register (or de-register) to attend some or all of the EAP programme of classes at any time in the academic year.

To register, all students must follow the instructions on the EAP section on the Study Skills Moodle Page. Search for “Study Skills”: https://ble.lshtm.ac.uk/

Programme documentation and handouts Full programme information – including an up-to-date timetable and list of class topics is published at https://lshtm.sharepoint.com/Teaching-and-Support/Pages/english-language-support-courses- resources.aspx.

All teaching materials for each class are made available via Moodle: the pathway is [use network ID and password to log-in to Moodle] and select “student community/study skills/ English for academic purposes”. Note – all students are enrolled with automatic access to the Moodle Study Skills course soon after first registration; note at the beginning of the academic year there may be a delay but any continuing difficulties should be referred to the ITS Helpdesk in the first instance -

email [email protected] – and if necessary raised as a query with the EAP Administrator and EAP Tutor – email [email protected].

All students attending a class are required to log-in and print the handouts they need to use in each class: these will be published online at the beginning of the week or earlier.

EAP contact details All queries should be sent by email to the EAP Administrator at [email protected] or by internal mail c/o the Teaching Support Office, Room G90b, Keppel Street.

Support outside LSHTM provision If you think that you may need to seek further support in the use of English for academic purposes, it will be necessary for you to make personal arrangements outside the EAP Programme provided by LSHTM. Students to whom this applies are strongly encouraged to discuss this with their tutor or supervisor at the earliest opportunity in their registration. To assist with this, English UK (the national association of accredited English language centres) provide a searchable online course finder - see http://www.englishuk.com/en/course-finder and under “Type of Course”, select category ‘M – English for Academic Purposes’.

Students may arrange English classes privately - please see the list of providers available here: https://lshtm.sharepoint.com/Teaching-and-Support/Pages/english-language-support-courses- resources.aspx . Please note that the School is not formally affiliated to any of these organisations and inclusion on this list does not constitute an endorsement of the standard of their courses.

9. Basic Maths Support

Introduction Some of your MSc modules – in particular those with ‘Statistics’ or ‘Epidemiology’ in the module title - will contain some basic mathematical content. At the start of term, we offer a School-wide series of five Basic Maths Support Sessions. These are intended to help any students who, for various reasons, may feel that they would benefit from refresher classes on basic maths techniques with some tutorial support. Please note that these sessions are not intended to teach statistics or specific techniques that you will cover during the Modules in Term 1, they are for revision of basic concepts only.

Sessions The sessions will consist of the following topics:

Session 1 fractions, decimals, percentages, rounding, ratios and proportions, order of operations (brackets), simple calculator arithmetic; Session 2 simple algebra, simple equations, simple inequalities, using and rearranging formulae; Session 3 simple graphs, applied problem solving and probabilities (using ‘mathematical thinking’), exponents (powers) and standard form (including calculator use); Session 4 logarithms (including calculator use), transforming a curve to straight line graph; Session 5 drop-in for further practice of exercises from Sessions 1-4 (but no formal teaching/new slides).

On-line self-assessment exercise To help you decide whether you would benefit from attending one or more of these sessions, we have developed an online self-assessment exercise for you to try. You will find this in the Basic Maths Moodle zone under the heading “Course Registration and Self-Assessment Exercise”. You will get immediate feedback about whether you have selected the correct answer from the multiple choice options and full solutions to the self-assessment questions are also provided, along with links to the slides, notes and exercises that we will work through in the class sessions. The self- assessment exercise follows the structure of the sessions and should help you to see if there are specific areas of concern for you.

Registration for classes If after attempting the self-assessment exercise, you still feel that you are struggling to follow through the solutions and want to attend one or more of these classes, then please sign up for them via the online registration form. The online registration form is accessed via a link on the self- assessment exercise (see above). The deadline for signing up to the sessions is 12:00 noon on Friday 27th September.

Group Lists and Rooms Group lists and room allocations will be posted on Moodle and sent via email to those who register for the sessions – please look out for the information. We encourage all students who feel they would benefit from these support sessions to sign up and attend. 24

Course Materials Please note that you will need to access the course materials in advance of the sessions and either print them or bring an electronic copy with you to the sessions. These can be downloaded either from Moodle or from the intranet U:\Download\Teach\Basic Maths. The materials provided include the PowerPoint slides that will be presented in the sessions, Word documents for each session which explain the concepts covered and also include practice exercises and further exercises (with solutions). You will also find guidance notes on how to use the recommended calculator.

Calculator Please note also that you will need a calculator for the sessions. The recommended calculator we will use is the Casio fx-85GT PLUS.

Contacts Marcus Keogh-Brown (Basic Maths Support Coordinator) Jennifer Richards, Programme Administrator, Teaching Support Office (Room, G90b; Email [email protected])

10. Student Support Services

Advice and Information We provide advice and information on a range of non-academic issues including:  Accommodation  student disability and dyslexia support  financial hardship  other welfare-related issues such as healthcare and childcare.

Where appropriate, the team can refer on to external organisations for further support.

Student Counselling Students experiencing anxiety, stress or other concerns (study related or otherwise) can meet with a Counsellor for a one-off appointment or a limited number of counselling sessions.

Student Disability and Dyslexia Support Disabled students should contact the Student Advice team within Student Support Services to set up reasonable adjustments for their studies. Disabilities include:  Physical or sensory impairments  Long-term health conditions  Specific Learning Differences such as dyslexia or dyspraxia  Mental health difficulties

Disability support may include arranging study related support, advice on specialist equipment, or making recommendations for special arrangements for assessments and examinations.

Students on Joint Programmes with other Institutions Students registered jointly with another institution should contact the relevant disability support service at both institutions to set up support and adjustments for their studies at each institution. Please note that adjustments and processes may vary between institutions.

Health facilities Home, EEA students with a valid European Health Insurance Card (EHIC) from their country of residence and students on a Tier 4 Student Visa who have paid the immigration health surcharge, are eligible for free treatment under the UK’s National Health Service (NHS).

We strongly recommend that you register with a GP (General Practitioner) at the start of your programme. In order to register, students will need to submit a registration form (available at the GP practice). Some practices may also ask for proof of identity and address.

Students living close to the School may be able to register at a local GP or otherwise you will need to register with a GP close to where you live. Further guidance on registering with a GP can be found here: https://www.nhs.uk/using-the-nhs/nhs-services/gps/how-to-register-with-a-gp-practice/

Please also note that anyone (whether or not registered with a GP) can visit the Accident & Emergency department of an NHS hospital at any time, free of charge. 26

Further guidance Further guidance and information about the Student Support Services can be found on their Moodle pages.

The New Students webpages also have extensive guidance about accessing health services in the UK, accommodation, immigration and general advice about living in London. Information can be found at the following link: http://www.lshtm.ac.uk/study/newstudents/index.html.

If you have any queries or want to make an appointment, please contact us:

 Student Advice and Disability support: [email protected]  Student Counselling: [email protected]

11. Careers

Careers Guidance The LSHTM Careers Service provides support to students to help them develop a range of career management skills that they can draw on throughout their working lives. These skills include career planning, job-hunting strategies, CV and application writing, interview skills and networking skills. We offer this support on a one-to-one basis as well as through a range of activities such as workshops, talks, forums and career fairs which take place throughout the year. Diverse modes of delivery enable students to access services both on-site and remotely.

LSHTM graduates go on to work in a range of capacities in NGOs, ministries of health, health services in the UK and overseas, academia, charities, consultancies and industry, and students gain regular exposure to employers through informal sessions with alumni, panel discussions and presentations by key relevant organisations.

Resources held on our online Moodle Careers area which can be found at the following link: (https://ble.lshtm.ac.uk/course/view.php?id=1070) and in our careers office inform students of the broad range of options open to them after they graduate.

Finding Work Opportunities LSHTM JobOnline is our online vacancy site, displaying a regularly updated list of positions specifically seeking LSHTM students and vacancies that would be of particular interest to our student population. (https://ble.lshtm.ac.uk/course/view.php?id=1070§ion=8)

Consultations and Contact Information One-to-One Appointments with a Consultant - what's on offer?

 30 minute one-to-one appointments every Monday, Tuesday, Wednesday and Thursday in room G27, Keppel Street. For a wide range of careers-related queries, including CV, application and cover letter advice and interview, career choice and job hunting guidance.  Mock Interview practice (if you have confirmation of a forthcoming interview).  To book an appointment, visit our Careers Moodle pages: https://ble.lshtm.ac.uk/course/view.php?id=1070§ion=3

Further Information Please visit our website at: https://www.lshtm.ac.uk/study/studentservices/careers-service and pick up a leaflet listing our events and workshops from the display rack outside G27.

12. Library & Archives Service

Introduction The Library & Archives Service is based in the Library on the first floor of the Keppel Street building, where you will find friendly and expert help as well as space for both quiet and group study and research. Your student ID card acts as your library card and you will need to bring this with you each time you visit. Information about all the services we provide is available via our intranet pages at https://lshtm.sharepoint.com/Services/library and via our web pages at https://www.lshtm.ac.uk/research/library-archives-service.

Separate information for MSc Students and Research Degree Students regarding the services available is provided below.

Contact Library & Archives Service staff are always happy to answer face to face queries whenever the Library is open. You can also contact us via ServiceDesk at https://lshtm.topdesk.net/tas/public/ssp/, email us via [email protected], or call us on +44 (0)20 7927 2276.

Keep up to date with news via the LAS blog at blogs.lshtm.ac.uk/library/ or via Twitter at @LSHTMlibrary and @LSHTMarchives.

MSc Students

Resources The Library provides access to a comprehensive collection of printed and electronic resources. Login to electronic resources, on and off-campus, using your network username and password. Search the collection using Discover https://discover.lshtm.ac.uk/primo- explore/search?vid=44HYG_VU1&sortby=rank. For your reading lists, online access to essential reading for your modules is available via your Moodle account.

Other Libraries The School's location, within walking distance of numerous world-class collections, makes visiting other academic libraries easy, and if you cannot find the item you need in our collections you can also apply for an Inter-Library Loan https://www.lshtm.ac.uk/research/library-archives- service/using-library.

Training Information skills training is provided in timetabled sessions in your modules, optional classes, and one-to-one tutorials https://lshtm.sharepoint.com/Services/library/Pages/training.aspx . At the start of the academic year orientation sessions take place in the Library on finding resources and literature searching.

Archives

The Archives document the history of the School, and hold historical correspondence, papers and other material relating to tropical and infectious diseases and public health issues. Access is by appointment https://www.lshtm.ac.uk/research/library-archives-service/archives

Open Access & copyright The Library & Archives Service provides guidance and advice on copyright and Open Access publishing, and manages the School's Research Publications Repository, LSHTM Research Online, to showcase the School's research publications (including research degree theses) https://lshtm.sharepoint.com/Services/library/Pages/open-access.aspx .

Research Data Management The Library & Archives Service also provides support for Research Data Management, and manages the School’s Research Data repository, LSHTM Data Compass, to signpost research data created within the School https://lshtm.sharepoint.com/Research/Research-data- management/ .

Research Degree Students

Resources The Library provides access to a significant collection of printed and electronic resources on international public health and tropical medicine and a wide selection of bibliographic databases. Login to electronic resources, on and off-campus, using your network username and password. Search the collection using 'Discover' https://discover.lshtm.ac.uk/primo- explore/search?vid=44HYG_VU1&sortby=rank.

Other Libraries Electronic access to social science resources is available via Senate House Library (SHL). Research degree students are eligible to join this library - take your School ID to the SHL membership desk to register. Research degree students may borrow from most other university libraries via the SCONUL Access scheme. More information on locating and visiting other libraries is available online https://www.lshtm.ac.uk/research/library-archives-service/using-library If you cannot find the item you need in our collections, you can also apply for an Inter-Library Loan.

Training All new students are registered with the Library and offered training in effective information skills through the Transferable Skills Programme. The Information Services team also provides one to one support for research degree students, and online guidance https://lshtm.sharepoint.com/Services/library/Pages/training.aspx . – for more information please contact us via ServiceDesk

Archives The Archives document the history of the School, and hold historical correspondence, papers and other material relating to tropical and infectious diseases and public health issues. Access is by appointment https://www.lshtm.ac.uk/research/library-archives-service/archives

Creating a Data Management Plan The Research Data Manager provides advice on the practicalities of data capture, storage, documentation, content de-identification, and the sharing of data, and can also help you to address

funder, journal and legal obligations related to data security and data access. RDM support can be found at https://lshtm.sharepoint.com/Research/Research-data-management/ .

You are encouraged to write a Data Management Plan before starting a project that involves the creation/capture of digital data. A short Data Management Plan template is available for use. This template has been rigorously tested by LSHTM students and takes 20-30 minutes to complete, dependent on the amount of planning already undertaken. The Research Data Manager is available to help students and supervisors through the process.

Open access publishing For information regarding publishing in an open access format please refer to the various links from the Library & Archives Service open access publishing pages on the intranet.

There is information about the following:

 Different types of Open Access  Research Excellence Framework – Open Access requirements  RCUK funded authors - Open Access requirements  Charity Open Access Fund (COAF) – Open Access requirements  Unfunded researchers  Other funders  BMJ and BMC discounts for publishing  Wellcome Trust monographs – Open Access requirements

LSHTM Research Online LSHTM Research Online http://researchonline.lshtm.ac.uk/ is a freely accessible online database of research conducted by staff from London School of Hygiene and Tropical Medicine. Where possible it provides access to the full text of research articles. Where it is unable to provide the full text it will hold the bibliographical information and provide links to where the full text can be accessed. Whilst each full text item remains the property of the copyright holder, reuse of the material within LSHTM Research Online is permitted for private and non-commercial study.

Do I own the copyright in my work? Yes. The School's IP policy states that students of the School own their own Intellectual Property (IP). This includes any coursework, project, dissertation or thesis produced by the student, and because the student owns the copyright in their work, no copying, issuing or publication of these works can occur without their prior written consent.

What about patents/inventions? Students and other third parties are not employees of the School. As such, any inventions they generate are owned by them, unless undertaken in collaboration with the School or using School facilities or funding, in which case they are likely to be subject to joint ownership. In such circumstances the School shall seek an assignment from the student or third party in order to secure sole ownership, in return for a specified share in any future revenues.

Does copyright apply to work I have created? Yes. Your essays, dissertations and other original material you create in the form of projects or assignments all constitute copyright material. You are the rights holder, but the School requires you to submit copies for the purpose of marking and assessment.

What about copyright in my thesis? Copyright in the thesis (as distinct from other research outputs such as the data set) rests with the student unless they transfer their copyright to another party. In such a case the student must seek permission from the new copyright holder to reuse any of the original material in their e-thesis. As part of the E-Theses policy (found at the following link): http://www.lshtm.ac.uk/study/currentstudents/researchdegreestudents/rdstudentinformation/electro nic_rd_thesis_submission_policy.pdf the School seeks a non-exclusive licence to enable the thesis to be made available via the School's online research repository LSHTM Research Online. Theses held in LSHTM Research Online will have the Creative Commons licence CC BY-NC-ND (found at the following link https://creativecommons.org/licenses/by-nc-nd/3.0/) which allows reuse of material as long as it is credited, no derivatives are created from the thesis and is not used for commercial purposes. If candidates require a different licence they need to specify this choice to Registry when submitting the e-thesis.

What about other copyright material in my thesis? Under the "fair dealing" exception for criticism and review in UK Copyright Law, students are allowed to include third party material in their e-thesis as long as it meets certain criteria.

1. The source must be acknowledged 2. Any item copied must be accompanied by a discussion or assessment of its value, significance or importance 3. You only use the minimum amount necessary to fulfil the criteria.

If you are including third party material that does not fit the fair dealing criteria for criticism and review you need to request copyright permission.

Template emails to request permission from the copyright holder are available here:

Copyrighted material http://www.lshtm.ac.uk/study/currentstudents/researchdegreestudents/rdstudentinformation/email_t emplate___copyright_request.pdf

PhD publication http://www.lshtm.ac.uk/study/currentstudents/researchdegreestudents/rdstudentinformation/email_template_ __phd_publication.pdf

13. IT Services and Computing Facilities

Introduction The School provides a range of IT services, facilities and benefits to students. For full details please see the IT Services student pages at https://lshtm.sharepoint.com/Services/IT- Services/Pages/students.aspx

All service related information can be found via the ServiceDesk portal at servicedesk.lshtm.ac.uk. You can find a shortcut icon to the ServiceDesk portal in the Application Window when logged in to a School managed desktop computer, or on the Student Portal homepage: lshtm.sharepoint.com/students

When accessing ServiceDesk for the first time we recommend you take a look at the ‘How to use ServiceDesk’ section.

Computing rooms There are several computing rooms which are available for student use when not booked for teaching. A timetable of bookings is available on the door of each room. To check current room availability go to http://m.lshtm.ac.uk/computers/

Food and drink must not be consumed, only bottled water is allowed. Please report any equipment faults using the ServiceDesk portal (servicedesk.lshtm.ac.uk)

Printing Multi-functional printer/scanner/photocopier devices are provided in all computing rooms and in various other locations around the School. Students are issued with a print allocation, providing a quota of free copies. Beyond this printing is chargeable at a reasonable rate. Print devices are activated using your School ID card. Further details are available via the ServiceDesk portal on the Printing service page.

Wireless network Wireless access is available to students in most areas within the School via the eduroam wireless network. Eduroam is also widely available at other UK and international educational institutions. Further details are available via the ServiceDesk portal on the Connection & WiFi service page.

Horizon Remote Desktop Horizon Remote Desktop provides students a flexible and convenient way to access network files and applications while working in or away from the School. The service is available for desktop, laptop and mobile devices both internally on the wireless network and online from anywhere outside the School. Further details are available via the ServiceDesk portal on the Horizon Remote Desktop service page.

LSHTM Mobile m.lshtm.ac.uk is a mobile-optimised web site, providing quick links to School news and events, job vacancies, phone numbers, the library catalogue, Noticeboard, service status and refectory menu.

E-mail and MS Office suite Students are provided with an MS Outlook e-mail account as well as having access to Office 365. As part of the School licence, students are also able to download a personal copy of the MS Office suite on up to five computers. Further details here https://lshtm.sharepoint.com/Services/IT- Services/Pages/students.aspx

Other software A range of software is provided on the School network and accessible via the Horizon remote desktop application. Free download of some applications is also available. Further details are available from the Software & applications tile within ServiceDesk

Digital workshops for MSc Students The London School of Hygiene and Tropical Medicine is committed to developing the digital attributes of its students’ alongside subject specific knowledge, skills and behaviours. This programme of face to face workshops has been designed to provide digital awareness on tools and techniques that may assist and enhance study practices, but also with an emphasis on how these may support students, within their chosen careers.

Each workshop is delivered by a member of the School’s Technology Enhanced Learning (TEL) team with two sessions per week generally available throughout the academic year (extra sessions may appear, especially during reading weeks). Students can view and sign up to all digital workshops by accessing the Student Training booking system located at the following link: https://intra.lshtm.ac.uk/studentbookings/. The booking system will be live from Monday 10th September. Sessions will also be advertised via leaflet and the School’s Facebook group.

To assist the selection process, all digital workshops have been categorised to help students identify how a session may assist them and these include:

 Academic planning and writing (Microsoft Word, Coggle, Mendeley)  Managing group projects (Trello, Google Docs)  Presenting your work (Microsoft PowerPoint, Canva, Microsoft Sway)  Working confidently with data (Microsoft Excel)  Improved interaction with your computer (Windows 10, Read, Write, Gold)

Student feedback is always welcomed with a digital questionnaire circulated at the end of each session and a follow-up three weeks later. Students also have the opportunity to request certain elements be covered in each session by completing the pre-session survey available at the time of booking.

If you are unable to attend a digital workshop or prefer to study in your own time, learning materials, instructions and video solutions for workshops are available on Moodle. To find these materials, log in to Moodle and use the Search courses function to access IT Training (MSc).

Image 2: Search courses function in Moodle to access IT Training (MSc) resources

Getting help The ServiceDesk portal (https://servicedesk.lshtm.ac.uk/) is your first point of contact for IT related issues. You can find instructions for setting up e-mail on your phone, printing and a range of other services. You can find a shortcut icon to the ServiceDesk portal in the Application Window when logged in to a School managed desktop computer, or on the Student Portal homepage lshtm.sharepoint.com/students

The ServiceDesk portal is the most effective way for you to request services or report issues to IT Services. The forms you complete via ServiceDesk capture everything the support teams need to resolve your query and they go straight to the team responsible. This is much more efficient and effective than phone or email, though we are still contactable via phone for urgent requests.

There is also an IT Services Helpdesk located in the student common room at Keppel Street (lower ground floor). Opening hours are 08:30 - 17:30 from Monday to Friday.

You can contact us by telephone on 020 7927 2186. On an internal telephone, you can call extension 5000. If you can’t access the ServiceDesk portal our email address is [email protected].

Moodle Moodle is the School’s Virtual Learning Environment (VLE) and is designed to complement face-to- face teaching by providing access to course material and a variety of online activities to complete. This can include self-directed reading of articles, access to previously recorded lectures, formative assessment tasks and summative assessment points. An extensive variety of learning and teaching resources are uploaded to Moodle on a regular basis. It is accessed using your School network ID and password from a web browser by navigating to https://ble.lshtm.ac.uk/

Moodle also provides a Study Skills module to help support you in your studies through access to:

 in-house Basic Maths Support Sessions  the English for Academic Purposes programme, aimed at students whose first language is not English  useful resources for general study skills and learning strategies  links to online resources in a range of research techniques – including data management, information finding and intellectual property rights

There is also a facility for research degree students to register to view the learning materials for School-based MSc modules by accessing the London Staff & Students drop down menu option in Moodle. Note that materials are published in accord with the module’s timetable.

Image 1: Access to Moodle courses (research degree students)

Data Protection and Security Principles Information about Data Protection and associated policies ca be found at the following link: http://www.lshtm.ac.uk/aboutus/governanceandorganisation/policies/foi/dpguide/index.html

The Data Protection Policy can be found at the following link: http://www.lshtm.ac.uk/its/informationsecurity/policy/lshtm_data_protection_policy.pdf) This is part of the LSHTM Information Management and Security Policy which is at http://www.lshtm.ac.uk/its/informationsecurity/policy/index.html and is binding on all staff and students.

The School, as a registered data user, must comply with the Data Protection Principles of the Data Protection Act in relation to the personal data they hold. Broadly they state that personal data shall be:  fairly and lawfully processed  processed for limited purposes  adequate, relevant and not excessive  accurate  not kept longer than necessary  processed in accordance with the data subject’s rights  secure  not transferred to countries outside the European Economic Area that do not have adequate protection for the personal data rights of individuals

Students needing to use personal data in connection with their academic studies/research must abide by the Data Protection Principles and should seek the advice of their personal tutor or supervisor before constructing or maintaining files of personal data.

Further information including guidance on the Data Protection Principles is available on the UK Government's website at: http://www.ico.org.uk/

Information Management and Security Policy The School’s Information Management and Security Policy can be found at: http://www.lshtm.ac.uk/its/informationsecurity/policy/index.html

This comprises a main policy statement, together with supporting policies relating to the use of email, acceptable use, data protection, and monitoring system and network use. It applies to all members of the School, including students and you are required to be familiar with the content. 36

Please note that the School may monitor or record communications made using its computer and telecommunications systems, or examine material stored on those systems.

Any loss or suspected breach of data must be reported to IT Security on [email protected] so that steps can be taken to mitigate the loss and inform the relevant people if needed.

Intellectual Property Rights All students must notify the School of any invention, device, material, product or process, computer software or other potentially valuable result which it is considered might have commercial significance, whether patentable or not, developed or invented during the course of a student’s research or study whilst a registered student of the School, and make assignment of their rights to the School.

14. Safety and Security

Introduction The London School of Hygiene & Tropical Medicine aims to provide a safe and healthy environment for all its staff, students and visitors. The School complies with the requirements of the relevant health & safety at work legislation. All staff, students and visitors are required to comply with the health and safety procedures of the School. The School Statement of Safety Policy and supporting policies can be found here: https://intra.lshtm.ac.uk/Services/Safety/Policy/index

Students are given training and information relating to the hazards associated with the School and their specific areas of work, and will be supervised until they reach an acceptable level of competence.

The work of the Faculty of Infectious and Tropical Diseases requires the use of laboratories. Access to laboratories may be restricted due to the associated risks..

Identity Cards & Access You must wear your School identification (ID) card at all times whilst in School buildings and will not be permitted to enter buildings without production of this card. There is no charge for cards unless they are lost; a charge of £10 will be made for the second and subsequent cards issued. This will not be returnable. Please report the loss of your card to reception immediately.

You MUST NOT:  Wedge open the security doors  Hold the security doors open for other people who are not wearing a ID card  Loan your card to anyone else

People who look after your safety The Health and Safety Department can be contacted by email on [email protected] or via Reception in Keppel Street and Tavistock Place. Details of Faculty Safety Supervisors can be found here: https://lshtm.sharepoint.com/Services/Safety/Pages/default.aspx

School Safety Committee The School Safety Committee meets once a term to advise the School’s Council on issues relating to health and safety at work. It is composed of representatives from all the areas of the School including each of the recognised Trade Unions. Membership details and minutes of these committees can be found here: https://lshtm.sharepoint.com/Services/Safety/Pages/committees.aspx Items can be raised through your student representative who also sits on SRC (Student Representative Council).

Injuries and accidents All accidents and potentially dangerous occurrences must be reported as soon as possible by the individual concerned via Health and Safety ServiceDesk Incident Report Form (Incident Report Form).

First Aid If first aid is required contact reception on 555 and ask for a first-aider or medical assistance. Outside office hours, all casualties should go directly to the Accident and Emergency Department, University College Hospital, Euston Road.

An up to date list of First Aiders can be found here: https://lshtm.sharepoint.com/Services/Safety/Pages/first-aid.aspx

Smoking on School Premises In line with UK legislation, smoking, including vaping and e-cigarette use, is not permitted on any of the School’s premises including the front steps of the Keppel Street building.

Building Opening Hours The normal building opening hours, during which the School is open to all staff, students and visitors are: Keppel Street Tavistock Place Monday-Friday 08.00 - 20.00 08.00 - 20.00 Saturday 08.00 - 12.30 Closed all day Sunday Closed all day Closed all day Out of hours access with ID pass At any time At any time

A reception service is provided between 08.00-17.00 at Keppel Street and Tavistock Place.

Out of Hours Access Both the Keppel Street and Tavistock Place buildings are accessible 24 hours. NO-ONE is permitted into the building outside of the above hours without showing an ID card and signing in at Reception. You may be required to apply for permission to have out of hours access.

Visitors Visitors should be accompanied at all times whilst they are in the School. Their host is responsible for their safety and their evacuation in the event of a fire or emergency.

Children MSc students are not permitted to bring family members or children (i.e. someone aged thirteen or younger) into the School buildings outside of normal working hours.

Whilst on the premises, children remain the responsibility of the adult who brought them on to the premises and must be supervised at all times and must not be left alone. That person is also responsible for ensuring the child’s safety in the event of any emergency. Under no circumstances are children permitted in the School Bar, laboratories, computer teaching rooms, plant rooms and areas in which building contractors are operating.

Animals Animals, except official assistance dogs (e.g. guide dogs, hearing dogs, epilepsy dogs etc.) are not permitted onto any School site.

Fire Alarm Sound the fire alarm by breaking your nearest break glass point and then notify reception by dialling 555 from the nearest internal telephone. The fire alarm is a prolonged ringing of a bell or buzzer throughout the building. The alarm bells in the Keppel Street and Tavistock Place buildings are tested briefly every Wednesday at 08:00 am - take no action other than to report any audibility problems.

The following instructions apply to all the School's buildings if the alarm sounds:

(a) Close windows and doors in your area (b) Leave the building by the nearest available exit. DO NOT return to your office or locker under any circumstances (c) Go to the assembly point (see below) and await instructions. (d) DO NOT stand immediately outside the front door where you may block the entrance.

Assembly points Keppel Street Building Malet Street, outside Senate House Tavistock Place Building Tavistock Place, outside Mary Ward House 8 and 9 Bedford Square Montague Place, corner of 10 Bedford Square

Personal Property and Students' Lockers Under no circumstances can the School accept any responsibility for the loss of students' personal property.

Lockers will be allocated on a first come, first served basis at the beginning of session each year. These will be allocated to taught programme students on a yearly basis only. Students attending MSc programmes over more than one year will need to apply for a locker each year. Reception will allocate lockers for a charge of £15, which includes a £10 returnable deposit. This deposit will be refunded on the return of the key by the end of the academic session. Refunds will not be made after this date and the money will be used to have further keys cut for the new group of students.

During the week between the end of one academic year and the beginning of another, Reception staff will check and empty MSc and short course student lockers. Any goods in lockers will be placed in containers, labelled and kept for one month. Due to Fire Regulations it is not permitted to store items on the tops of lockers. Any items left here will be removed without notice and may be collected from Reception. Items not collected will be disposed of at the end of each term.

Theft Professional thieves occasionally target public buildings in central London. Please do not leave handbags, purses, wallets, overcoats or other personal possessions and valuables unattended. All thefts and losses must be reported to Reception. Students are strongly advised to take out personal property insurance. Any thefts, suspicious activity, or concerns about security, should be immediately reported to Reception. Any stranger in the School should be challenged as to his/her business and if no satisfactory answer is received Reception should be contacted immediately.

Appendix 1 – Location Map