Consumer Switch Kit We’ve made switching to a BBVA Checking account easy. Here’s everything you need.

BBVA and BBVA Compass are trade names of BBVA USA, a member of the BBVA Group. BBVA USA, Member FDIC. Rev. 07/2019 / #710710 Follow these simple steps to move your banking relationship to BBVA:

Open a BBVA checking account. We can help you decide which account best fits 1 your needs. To learn more about our checking accounts visit bbvausa.com.

Stop using your previous checking account. Allow time for outstanding checks to clear – we recommend about 10 days after written. Destroy any ATM, Debit 2 Cards, unused checks and deposit slips.

Change your Direct Deposit. Notify your employer of your new BBVA checking account information. To help update your direct deposit, we have included a Direct 3 Deposit form. (See page 5)

Update Automatic Payments. Notify anyone electronically debiting (insurance, utilities, cable, etc.) your previous account of your new BBVA checking account information. We have included an Automatic Payment Request Form to help you 4 make the switch. (See page 6)

Close your old checking account. After all your checks and automatic payments have cleared, close your previous checking account(s). To help close your old 5 account we have included an Account Closing Request Form. (See page 7)

Questions? Call 1-844-BBVA USA (228-2872) or stop by your local BBVA branch and talk to a banker.

All checking accounts are subject to approval, which may include credit approval. $25 minimum opening deposit required. We have enclosed the proper forms that will help make the switch to BBVA easier. Complete and send the enclosed forms to the appropriate contacts to ensure automatic payment drafts and ACH payments and credits are moved to your new BBVA checking account. In addition, we have included a letter for you to use to close your previous account. Below are instructions and tips to help you through the process.

Form 1 -- Direct Deposit Form

Updating your Direct Deposit(s) Before sending the Direct Deposit Request Form: 1. Check with your contact to make sure no other forms are required. 2. Use the enclosed form to change the account number to be credited. 3. Maintain the account at your previous bank until incoming deposits have been switched to your new BBVA account.

After sending the Direct Deposit Request Form: 1. Confirm with your contact that the form was received. 2. Sign in to BBVA Online Banking or Mobile Banking to verify that your automatic payments have begun. You can also call 1-844-BBVA USA (228-2872).

Don’t have Online or Mobile Banking? Download the BBVA Mobile Banking App today in the App Store, or visit www.bbvausa.com to activate online banking.

Form 2 -- Automatic Payment Request Form

Updating Automatic Payments Before sending the Automatic Payment Request Form: 1. Review the Automatic Payment Resource information below to identify existing automatic payments. 2. Use the enclosed form to request that your automatic payment be established at BBVA. 3. Maintain the account at your previous bank until the automatic payment has been switched to your new BBVA account.

Automatic Payment Checklist: • Insurance • Mortgage/Lease • Loan/Lease Payments • Utilities (phone, internet, electric, gas, etc.) • Memberships/Subscriptions • Credit Cards/Check Cards After sending the Automatic Payment Request Form: Sign in to Online Banking or Mobile Banking to verify that your automatic payments have begun. You can also call 1-844-BBVA USA (228-2872).

Form 3 -- Account Closing Request

Before sending the Account Closing Request Form: 1. Check with your previous bank to make sure no additional information or forms are required to close the account. 2. Inquire about any possible penalties, with respect to early withdrawal, before you close your account. If you have Certificates of Deposit (CDs), it is important to check the maturity dates. After sending the Account Closing Request: Check account statements to verify that all accounts have a zero balance and have been closed. HowHowHow to to Set to SetHow Setup up Direct upto Direct SetDirect Deposit up Deposit DepositDirect Deposit ToTo haveTo have have your yourTo your payrollhave payroll payroll your directly directly payrolldirectly deposited deposited directly deposited intodeposited into into one one one or orinto more or more moreone BBVA BBVAor BBVA more accounts, accounts, accounts, BBVA complete accounts, complete complete and complete and and sign sign sign this andthis this form, signform, form, then this then then form,give give give it then it it give it toto yourto your your employer employer toemployer your or employer or other or other other payor payoror payor other — — or — payoror — or — Use — Use — Use the or the thetable— table Use table below the below below table to to identify to belowidentify identify commonto common identify common payors common payors payors who who payorswho typically typically typically who only typicallyonly only accept accept accept only accept governmentgovernmentgovernmentgovernment form form form 1199a. 1199a. 1199a. form 1199a.

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NAMENAMENAME (PLEASE (PLEASE (PLEASENAME PRINT) PRINT) (PLEASE PRINT) PRINT)

ADDRESSADDRESSADDRESS ADDRESS

CITY CITY CITY STATE STATE STATE CITY STATE ZIP ZIP ZIP ZIP

DATE DATE DATEPHONE PHONE PHONE DATE PHONE

Switch Kit: Form 1

SIGNATURESIGNATURESIGNATURE SIGNATURE How to Set Up Direct Deposit To have your payroll directly deposited into one or more BBVA accounts, complete and sign this form, then give it to your employer or other payor — or — Use the table below to identify common payors who typically only accept government form 1199a. AccountAccountAccountAccount NameNameName and and and Nameaddress address address and of addressof financial of financial financial of institution: financial institution: institution: institution: To whom it may concern — Please begin making payment by direct deposit to my BBVA account.

NAMEROUTINGROUTING (PLEASEROUTING PRINT) NUMBER NUMBERROUTING NUMBER NUMBER BBVABBVABBVA USA USA USABBVA USA

ADDRESS 1515 South15 South South 20th15 20th 20thSouth Street Street Street 20th Street ACCOUNTACCOUNTACCOUNT NUMBER ACCOUNTNUMBER NUMBER NUMBER Birmingham,Birmingham,Birmingham,Birmingham, AL AL 35233AL 35233 35233 AL 35233 CITY STATE ZIP

DATE PHONE

SIGNATURE

DATEDATEDATE DATE

PAYPAY TOPAY THETO TO THE ORDER THE ORDER PAYORDER OF TO OF THE OF ORDER OF $ $$ $ Account Name and address of financial institution: DOLLARSDOLLARSDOLLARS DOLLARS ROUTING NUMBER BBVA USA 15 South 20th Street ACCOUNT NUMBER Birmingham, AL 35233 MEMOMEMOMEMO MEMO

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Automatic Payments Change Form (examples — monthly bill payments, loan payments)

DATE NAME

ADDRESS CITY STATE ZIP

To Whom It May Concern:

I have recently changed and signed up with BBVA. You are currently withdrawing $ from the following account:

PREVIOUS BANK ROUTING NUMBER ACCOUNT NUMBER

FOR (payment reason) ON

Stop making withdrawals from this account on and start making them from my new BBVA account: Depending upon the location of your branch, please choose one of the BBVA routing numbers below:

NEW BBVA ROUTING NUMBER 062001186 122105744 321170538 107005319 NEW BBVA ACCOUNT NUMBER 063013924 107000783 If you have any questions, please let me know. Thank you. (except Dallas) 113010547 Dallas 111907445 Phone: DAY/EVENING (circle one)

SIGNATURE - PRIMARY SIGNER SIGNATURE - SECONDARY SIGNER (IF APPLICABLE)

NAME (PLEASE PRINT) / TITLE NAME (PLEASE PRINT) / TITLE Switch Kit: Form 3

Account Closing Request Form Please close my checking account.

DATE FINANCIAL INSTITUTION NAME

ADDRESS

CITY STATE ZIP

To Whom It May Concern:

Effective , please close the following checking account-- DATE ACCOUNT NUMBER and send a check for the remaining balance to the address below.

If you have any questions, please let me know. Thank you.

Phone: DAY/EVENING (circle one)

Sincerely,

SIGNATURE (ACCOUNT OWNER)

NAME (PLEASE PRINT)

ADDRESS

CITY STATE ZIP