THE UNDEREXPLOITED FRONTIER of BUSINESS INTELLIGENCE I
THE UNDEREXPLOITED FRONTIER OF BUSINESS INTELLIGENCE i ABSTRACT Title of Dissertation: THE UNDEREXPLOITED FRONTIER OF BUSINESS INTELLIGENCE: LEVERAGING ACADEMIC RESEARCH EVIDENCE FOR MANAGEMENT DECISION-MAKING Juan C. Cruz, Doctor of Business Administration, 2020 This systematic review explores factors that influence practitioner use of academic research evidence in management decision-making. Academic research utilization is likely to improve organizational outcomes, but it is often the least used source of evidence in management decision-making. This review provides recommendations for management practitioners to facilitate the organizational adoption of evidence-informed decision-making (EIDM). A theory of change for EIDM adoption is proposed, based on implementation science and theories of innovation, behavior, culture, and change management. Ten findings of high and moderate confidence levels emerged from a thematic synthesis of 29 critically appraised studies. Based on these findings, major factors that influence EIDM uptake by management practitioners include research-practice alignment and engagement, practitioner purpose behind evidence utilization, use of knowledge brokers, leader and peer support, organizational learning culture, time management, organizational structure, resources, and practitioner research skills. Five recommendations for practice are proposed: (1) introduce EIDM to the organization, (2) promote a learning culture, (3) develop the organizational structure and resources, (4) provide research engagement experiences, and (5) facilitate dissemination and demonstration of evidence. Additionally, a capability maturity model is proposed to help practitioners diagnose organizational readiness for EIDM implementation and prescribe actions to facilitate adoption. This dissertation strengthens the evidence base for evidence-based management (EBMgt) and fills knowledge gaps about the process of using THE UNDEREXPLOITED FRONTIER OF BUSINESS INTELLIGENCE ii scientific research in management practice.
[Show full text]