Tml-Sustainability-Report-2014-2015
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SustaiNe t Driving Sustainability Today and in Future Amidst a changing and volatile world business environment, we at Tata Motors seek to drive innovation across policies, processes and products to ensure sustainable growth. Continuing with our HorizoNext strategy for the second consecutive year, we remained committed to our customer centric approach. We have laid greater emphasis on the HorizoNext pillars to enhance fuel economy and connectivity, continuously improve our performance, achieve next level in design, and create better driving experiences. This has resulted in providing best vehicle experience by adopting next generation approach in the products we offer, our manufacturing quality and sale & service touch points. Sustainability continues to be at the core of our value system to conduct business in a manner that meets our ambitions and needs of stakeholders thereby creating a long-term value. We have further strengthened our focus to deliver our sustainability commitments through the ‘SustaiNext’ platform. As we move ahead, we commit to progress to the next level in our sustainability journey. SustaiNe t Driving Sustainability Today and in Future Amidst a changing and volatile world business environment, we at Tata Motors seek to drive innovation across policies, processes and products to ensure sustainable growth. Continuing with our HorizoNext strategy for the second consecutive year, we remained committed to our customer centric approach. We have laid greater emphasis on the HorizoNext pillars to enhance fuel economy and connectivity, continuously improve our performance, achieve next level in design, and create better driving experiences. This has resulted in providing best vehicle experience by adopting next generation approach in the products we offer, our manufacturing quality and sale & service touch points. Sustainability continues to be at the core of our value system to conduct business in a manner that meets our ambitions and needs of stakeholders thereby creating a long-term value. We have further strengthened our focus to deliver our sustainability commitments through the ‘SustaiNext’ platform. As we move ahead, we commit to progress to the next level in our sustainability journey. Table of Contents Sustainability Performance Snapshot 2014-15: Workforce Management 57 Facts and Figures 01 Occupational Health and Safety 63 About the Report 03 Value Chain Sustainability 73 A Message from the Chairman 11 Community Development 79 Corporate Governance 15 Independent Assurance Statement 85 Stakeholder Engagement 21 Glossary 89 Materiality Analysis 25 GRI Content Index 91 Economic Performance 29 NVG Mapping 101 Customer Centricity 31 UNGC COP Mapping 102 Product Innovation 35 Awards and Accolades 105 Energy and Climate Change 41 Policies 107 Environmental Stewardship 49 Table of Contents Sustainability Performance Snapshot 2014-15: Workforce Management 57 Facts and Figures 01 Occupational Health and Safety 63 About the Report 03 Value Chain Sustainability 73 A Message from the Chairman 11 Community Development 79 Corporate Governance 15 Independent Assurance Statement 85 Stakeholder Engagement 21 Glossary 89 Materiality Analysis 25 GRI Content Index 91 Economic Performance 29 NVG Mapping 101 Customer Centricity 31 UNGC COP Mapping 102 Product Innovation 35 Awards and Accolades 105 Energy and Climate Change 41 Policies 107 Environmental Stewardship 49 49% reduction in accident Lost Time Injury Frequency Rate 56% procurement from local sources 186.2 million spent on CSR initiatives 5.7% reduction in total energy consumption 4.8% of energy from renewable sources Sustainability 160,571 GJ of energy saved due Performance to ENCON initiatives Snapshot 2014-15: Facts and Figures 22,043 million invested in Research and Development 02 49% reduction in accident Lost Time Injury Frequency Rate 56% procurement from local sources 186.2 million spent on CSR initiatives 5.7% reduction in total energy consumption 4.8% of energy from renewable sources Sustainability 160,571 GJ of energy saved due Performance to ENCON initiatives Snapshot 2014-15: Facts and Figures 22,043 million invested in Research and Development 02 TATA Motors | Sustainability Report 2014-15 This is the eleventh1 Sustainability builds the vehicle body on chassis National Voluntary Guidelines on report of Tata Motors Limited rolled out by TML and TAL Pune is in Social, Environmental and Economic (hereafter Tata Motors). It details business of manufacturing (NVG-SEE) Responsibilities of our performance and achievements machines, material handling Businesses in India issued by the from 1st April 2014 to 31st March equipment and automation Ministry of Corporate Affairs, 2015 (FY 2014-15). solutions required for Government of India and is manufacturing automobiles. Key prepared in compliance with the This report includes performance facts and figures of the ‘Business Responsibility Report’ data, initiatives and information sustainability related data of these Clause 55 of the equity listing related to our India operations at three entities have been agreement with stock exchanges in Dharwad, Jamshedpur, Lucknow, represented in the relevant sections India. Pantnagar, Pune and Sanand. With of the report. an aim to be more inclusive in COMPANY OVERVIEW disclosure on our sustainability However, data on Economic performance of our India Performance, Product Responsibility We, at Tata Motors, continue to be 3 operations, we have extended our and Supply Chain have been India’s largest automobile company reporting boundary to include the excluded for subsidiaries. We with consolidated revenues of INR 4 performance of two subsidiary continually strive to engage with 2,627.96 billion in FY 2014-15 . Our companies and one Joint Venture our JVs, subsidiary companies2 and international market presence (JV) operating out of our premises. supply chain partners on spans across several countries in improvement of sustainability Europe, Africa, the Middle-East, THESE INCLUDE: related performance. As we advance Southeast Asia, South Asia, South in our sustainability journey, we America, Australia, CIS and Russia. TAL Manufacturing Solutions would progressively expand our The subsidiaries and associate Limited, Pune (hereafter TAL Pune, reporting boundary to include JVs, companies have helped the 100 direct subsidiary) subsidiary companies, vendor parks Company to expand its operations and supply chain partners. to UK, South Korea, Thailand, South TML Drivelines Ltd, Jamshedpur Africa and Indonesia. (hereafter TMLDL Jamshedpur, The information on economic 100 direct subsidiary) performance, permanent workforce We are regarded as a leader in and defined benefit plan is reported commercial vehicles in each Tata Marcopolo Motors Ltd, for the entire company. The segment, and amongst the Lucknow (hereafter TMML reporting principles and prominent players in the passenger Lucknow, 51:49 Joint Venture) methodology are in accordance vehicles market in India. with the “Core” option of the Global We have selected 2 subsidiaries and We have an employee strength of 1 JV for inclusion in the report as Reporting Initiative’s (GRI) G4 Guidelines. In order to enhance 50,140 who are relentlessly working these operate out of our plant to provide best vehicles and premises and their aspects related reliability and traceability of the information presented in this experiences to our customers. Our to manufacturing are under Research and Development (R&D) operational control of Tata Motors report, the report has been externally assured by DNV-GL. team is making various customer- Limited (TML). TMLDL Jamshedpur is centric innovations at our R&D a key upstream partner as it This report is linked to the nine centres in India, South Korea, Italy, manufactures aggregates like axles principles defined under the Spain & UK. and transmission, TMML Lucknow About the Report 1) The report covering our performance for the year 2004-05 and 2005-06 were limited to internal circulation. 2006-07 onwards, we have reported our performance on the public domain and can be accessed at: http://www.tatamotors.com/investor/annual-reports/ 2) For list of our joint-ventures, subsidiaries and associate companies please refer Page 201 of Tata Motors Annual Report FY 2014-15 available at http://www.tatamotors.com/investor/annual-reports/ 04 TATA Motors | Sustainability Report 2014-15 This is the eleventh1 Sustainability builds the vehicle body on chassis National Voluntary Guidelines on report of Tata Motors Limited rolled out by TML and TAL Pune is in Social, Environmental and Economic (hereafter Tata Motors). It details business of manufacturing (NVG-SEE) Responsibilities of our performance and achievements machines, material handling Businesses in India issued by the from 1st April 2014 to 31st March equipment and automation Ministry of Corporate Affairs, 2015 (FY 2014-15). solutions required for Government of India and is manufacturing automobiles. Key prepared in compliance with the This report includes performance facts and figures of the ‘Business Responsibility Report’ data, initiatives and information sustainability related data of these Clause 55 of the equity listing related to our India operations at three entities have been agreement with stock exchanges in Dharwad, Jamshedpur, Lucknow, represented in the relevant sections India. Pantnagar, Pune and Sanand. With of the report. an aim to be more inclusive in COMPANY OVERVIEW disclosure on our sustainability However, data on Economic performance of our India