3Rd Eye Vision Credentials Summer 2016 Intro
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3rd Eye Vision Credentials Summer 2016 Intro Thank you for your interest in 3rd Eye Vision. Contents These are our credentials, they should give you an insight into what we do, what we’re like and how 04 About Us we work. To find out more, give us a call. 05 What We Do 06 Process 08 Who We Are 10 Case Studies 24 Spotlights 28 What Next ? 2 Things you’ll notice: When you start working with us, you’ll see that we’re a bit different to other agencies. Your project will be right first time When you speak, we listen very carefully. Requests are logged so they can’t be missed. We value your time by making sure everything is good to go. Your ideas are heard Okay, so we might be the experts with oodles of technical smarts, but we respect your knowledge of your business and your industry. So we want to hear what you think. Your requirements are met We’re a bunch of reactionaries. That’s right. We react to the changing situation on the ground. And by ground we don’t mean ground at all. If your needs change, we respond. We’re flexible like that. 3 About us Often considered as the London agency by the sea, we are an established digital agency providing strategy, design and development services for our clients. Established in 1998 (yes that We have been interdisciplinary makes us 18 years old!) we since before it became cool, have an agile team of 12. we thrive from our shared We’ve been working on passion for innovative ideas. cpmplex projects throughout We have a real understanding Europe. Digital projects that of what it takes to deliver a require us to get right into the reliable, proactive and detail - innovating, integrating, comprehensive service. migrating, designing and delivering for demanding Design and technology are requirements and high what drive us. To us they’re expectations. inextricable. We’re well known for our CMS, Ecommerce and CRM achievements, having built and delivered many complex and significant sites for our clients across Europe. Our long-standing commitment to the TYPO3 project has seen us work with in house teams, delivering training and support internationally. 4 What we do Full-service means everything to us. We believe in getting to know our clients and their requirements. Requirements define strategy This ensures that we’re pretty and one size never does fit spot on first time around, but all. Bringing our experience to with a careful eye cast to the the mix, we believe that you future as well. should know where you want to get to, and it’s up to us to get you there. Our work spans many sectors from education to travel and EU projects to airlines, take a look at our case studies to see what we mean. Our cross- discipline team lends itself to agile, fast iterations of high quality development into the future. 5 Planning UX & Design Planning, spec writing and risk planning are Firstly we make things work well. If things work essential to the success of any project. well, then making them look good is Development straightforward. It is a lot harder the other way Researching what users actually want over around. All of our development is carried out in house in what you think they want, or what they have our Brighton offices. We have over 15 years wanted in the past is key. We start from the Basing our User Experience phase on research experience in building CMS-driven, high profile, beginning, show you examples of what works rather than assumptions is what makes the high complexity sites. and what doesn’t. things we build work well. Everything from interviewing users to a simple Google These projects remain secure, stable and A few simple and straightforward processes questionnaire can be put in place to gain an performant long after they are built, thanks to and an open mind will improve on expectations. insight into what people really think. our expertise in content management and underlying technology stacks. Our expertise in delivering a beautifully designed digital experience for more complex We can easily get into lengthy explanations websites is widely considered as exemplary. about our development methodology - and Having a design ethos sounds fairly pretentious please get in touch if you’d like to hear it. We - however we have one. Say more through fewer develop in sprints, follow a scrum methodology words. We have remained loyal to this since and our processes are agile. 1998. Suffice to say that our experience in understanding complex requirements coupled with our get it done attitude ensures that we are responsive as a team. At the end of the day being good is something Process that processes can’t make up for, and we are good. 6 CMS We understand what’s needed not just from Support the CMS point of view, but the expectations of digital marketing and optimisation. This gives our clients a significant advantage as we bring Our commitment to projects goes way beyond experience, examples and ideas across the the scope of the brief. We are in it for the long project. run. Once on board we design a support agreement for you that will make you to feel We have the visibility as to what’s going on that we are a natural extension to your own out there. We know what it takes to engage team - in the next room. The proactive nature of and stay ahead. Hosting our support is a key reason why many of our clients stay with us for a long time. This is how We provide industry standard hosting for our we have become “critical to the success” of our clients across many sectors. We select our clients. hosting provider for their cost effectiveness, responsiveness, security and stability. All support is run through a single work tracker with clear priorities and a single point of Ultimately, for us hosting is about the perceived contact for you in our support manager, Simon. stability of your site by your users, so we deploy The tracker system gives you visibility of multiple monitoring tools of uptime, site speed progress and closure of issues. We report both and server load. weekly and monthly on progress, but are TYPO3 responsive to phone and email for urgent requests. All support work is covered by an TYPO3 is an Open Source Enterprise level CMS. SLA. Our expertise in TYPO3 goes beyond simply using it. We have contributed, been involved with its development and know the core team allowing us to know the future of the platform. We also consult and collaborate with other major TYPO3 agencies where our expertise helps them. We’re the experts the experts turn to! 7 Tim Carr Dan Frost Who we are MANAGING DIRECTOR, FOUNDER TECHNICAL DIRECTOR In our workshop, we have a wood burner, excellent coffee, a powerful sound system and a big table. We get out too, and when we do, we go far, to work on projects within Europe and further afield. Tim has worked in the web Dan has been working in CMS industry since 1995 for and web app development for clients including the FT and 15 years since graduating in Our growing team comprises a mix of The Economist before Electronic Publishing. Having the young, gifted and geeky. We like founding 3rd Eye Vision in been involved in core TYPO3 our pictures big and our music loud. summer 1998. Passionate development, he works about delivering a best-fit closely with clients to make The benefits of working in a solution and obsessive about the most of available multi-disciplinary environment usability, his direction technology for their users and have long been advocated, we ensures that 3ev deliver their business. Based in are the proof. Creatives, simple solutions for complex Cambridge, he manages developers and project owners requirements. technical aspects of the all work together to deliver. We company, ensuring the are non-departmental and thrive technical integrity in 3ev’s from this. At the end of the day we projects. Dan spends any offer our staff a free personal trainer, spare time researching new we make sure that we’re healthy and technologies, emerging this benefits our work. businesses and writes about them for the internet press. 8 Ben Grout Danny Knight Simon Grout Ben Constable Ryan Griffiths Muthu Kumarasen TECHNICAL LEAD PROJECT MANAGER SUPPORT MANAGER LEAD DEVELOPER FRONT END DEVELOPER DEVELOPER Ben is our technical lead. Ben Danny began work at 3ev in To you, Simon is the guy next Five years commercial Ryan has three years Muthu has been working for understands that for 2006. Beginning work as a door, being in charge of experience, Ben has been our commercial experience and us for the past two years and something to work in developer, it soon became support means that this is most senior developer for the is responsible for taking the has worked previously on technical term, it has to work apparent that Danny had part of his job. Having been past two years. He has designs and making the into migrating many sites over to in human terms too. Whereas exemplary people skills and working with us for nearly 10 worked across all of our major a website. He has worked TYPO3. Muthu has worked developers see beauty in the that these were somewhat years, Simon knows almost projects and has lead with us for the past two years across most of our projects code, Ben is obsessive about wasted in spending most of everything there is to know Salesforce integration as a front end developer.