Journal of Marketing Strategy (JMS) Vol. 6 Issue 1, February 2018, ISSN: 2347-3770 | Impact Factor: 4.73 Journal Homepage: http://www.jmspublication.com, Email:
[email protected] Double-Blind Peer Reviewed Refereed Open Access International Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A A STUDY ON PERFORMANCE OF DISTRICT CONSUMER DISPUTES REDRESSAL FORUMS IN DISTRICTS UNDER FAIZABAD, GORAKHPUR, JHANSI, KANPUR AND LUCKNOW DIVISION OF STATE OF UTTAR PRADESH HEENA SHARMA RESEARCH SCHOLAR, MAHARISHI MARKANDESHWAR (DEEMED TO BE UNIVERSITY) MULLANA, AMBALA (HARYANA) ABSTRACT This paper attempts to study working and performance of 25 District Consumer Disputes Redressal Forums working in 24 different district headquarters under Faizabad, Gorakhpur, Jhansi, Kanpur and Lucknow Division of state of Uttar Pradesh. Although overall disposal percentage of cases i.e. 87.10 in case of all 25 District Forums in these 24 Districts of Uttar Pradesh is satisfactory but, if we make one to one analysis of 25 District Consumer Disputes Redressal Forums under Faizabad, Gorakhpur, Jhansi, Kanpur and Lucknow Division of state than we came to know that performance of District Forums of Ambedkarnagar, Amethi, Aurraiya, Barabanki, Deoria, Jhansi, Kanpur Nagar, Lucknow-II and Sultanpur need improvement and Uttar Pradesh Government must take necessary steps like filling vacant post of eleven presidents and nineteen members in District Forums of state and starting of Lok Adalats to ensure quick justice to consumers. KEYWORDS: District Consumer Disputes Redressal Forums, Uttar Pradesh.