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Egovernment in Sweden Country Profile History Strategy Legal Framework Actors Who’s Who Infrastructure Services for Citizens Services for Businesses INSIDE WHAT’S eGovernment in Sweden ISA Visit the e-Government factsheets online on Joinup.eu Joinup is a collaborative platform created by the European Commission under the ISA programme. ISA supports the modernization of Public administrations in Europe through the development of interoperable services, frameworks and tools. Joinup provides numerous services around 3 main functionalities: 1. An observatory on interoperability, e-government, e-inclusion and e-health 2. A collaborative platform of open communities 3. A repository of interoperability solutions This document is meant to present an overview of the eGoverment status in this country and not to be exhaustive in its references and analysis. Even though every possible care has been taken by the authors to refer to and use valid data from authentic sources, the European Commission does not guarantee the accuracy of the included information, nor does it accept any responsibility for any use thereof. Cover picture © Fotolia Content © European Commission © European Union, 2015 Reuse is authorised, provided the source is acknowledged. eGovernment in Sweden, February 2016, Edition 18.0 Country Profile ....................................................................................................... 2 eGovernment History ............................................................................................. 8 eGovernment Strategy ......................................................................................... 15 eGovernment Legal Framework ........................................................................... 19 eGovernment Actors ............................................................................................ 22 eGovernment Who’s Who ..................................................................................... 25 eGovernment Infrastructure ................................................................................ 26 eGovernment Services for Citizens ....................................................................... 30 eGovernment Services for Businesses .................................................................. 38 [1] eGovernment in Sweden February 2016 Country Profile Basic data and indicators Basic Data Population (1 000): 9,747, 355 inhabitants (2015) GDP at market prices: 430,642.3 million Euros (2014) GDP per inhabitant in PPS (purchasing Power Standards EU 28=100): 123 (2014) GDP growth rate: 2.3 % (2014) Inflation rate: 0.7 % (2015) Unemployment rate: 7.9% (2014) General government gross debt (Percentage of GDP): 44.9% (2014) General government deficit/surplus (Percentage of GDP): -1.7% (2014) Area: 438,576 km2 Capital city: Stockholm Official EU language: Swedish Currency: EUR Source: Eurostat (last update: January 19th 2016) [2] eGovernment in Sweden February 2016 Political Structure Sweden is a constitutional monarchy with a representative democracy based on a parliamentary system of government. The Monarch has no political power. Legislative power is held by a unicameral parliament (Riksdagen). The Parliament has 349 members elected for a four-year term on the basis of universal direct suffrage. 310 of the seats in the Parliament are allocated to the 29 constituencies and 39 are adjustment seats distributed at a national level in order to obtain a nationally proportional result. A party must gain 4 % of the national vote, or 12 % of a constituency vote to enter Parliament. Minority governments and coalitions are the norm. Executive power is held by the Government, headed by the Prime Minister and responsible to the Riksdag. The Government determines its policies and sets its priorities. In total, there are three levels of Public Administration in Sweden: approx. 400 Central Government agencies, 21 Regional Government authorities (county councils) and 290 Local Government authorities (municipalities). Regional and local authorities are independent of the Government. Furthermore, there are 21 county administrative boards in Sweden, one in each county. The work of a county administrative board is based on its role as Central Government representative in the region and coordinator for issues passed on to it by the Central Government. The Constitution of Sweden consists of four fundamental laws: the Act of Succession (1810); the Freedom of the Press Act (1949); the Instrument of Government (1974); and the Fundamental Law on Freedom of Expression (1991). Sweden became a member of the European Union on 1 January 1995. Head of State: King Carl XVI Gustaf (since 1973). Head of Government: Prime Minister Stefan Löfvén (since 2 October 2014). [3] eGovernment in Sweden February 2016 Information Society Indicators Generic Indicators The following graphs present data for the latest Generic Information Society Indicators for Sweden compared to the EU average. Statistical indicators in this section reflect those of Eurostat at the time the Edition is being prepared. Percentage of households with Internet Percentage of enterprises with access in Sweden Internet access in Sweden 96 96 98 98 98 98 100 % 100% 92 93 88 91 90 91 90 % 90% 80 % 80% 70 % 70% 60 % 60% 50 % 50% 40 % 40% 30 % 30% 20 % 20% 10 % 10% 0 % 0% 2010 2011 2012 2013 2014 2015 2010 2011 2012 2013 2014 2015 Source: Eurostat Information Society Indicators Source: Eurostat Information Society Indicators Sweden EU Percentage of individuals using the internet at least once a week in Sweden 100% 91 91 92 91 90% 88 80% 70% 60% 50% 40% 30% 20% 10% 0% 2010 2011 2012 2013 2014 Source: Eurostat Information Society Indicators [4] eGovernment in Sweden February 2016 Percentage of households with a Percentage of enterprises with a broadband connection in Sweden broadband connection in Sweden 100% 95 97 97 97 97 100% 91 87 87 90% 83 86 83 90% 80% 80% 70% 70% 60% 60% 50% 50% 40% 40% 30% 30% 20% 20% 10% 10% 0% 0% 2010 2011 2012 2013 2014 2015 2010 2011 2012 2013 2014 2015 Source: Eurostat Information Society Indicators Source: Eurostat Information Society Indicators Percentage of individuals having Percentage of enterprises having purchased/ordered online in the last received orders online within the three months in Sweden previous year in Sweden 70% 30% 62 27 26 25 60% 58 57 56 24 24 24 53 25% 50 Sweden 50% 20% EU 40% 15% 30% 10% 20% 10% 5% 0% 0% 2010 2011 2012 2013 2014 2015 2010 2011 2012 2013 2014 2015 Source: Eurostat Information Society Indicators Source: Eurostat Information Society Indicators [5] eGovernment in Sweden February 2016 eGovernment Indicators The following graphs present data for the latest eGovernment Indicators for Sweden compared to the EU average. Statistical indicators in this section reflect those of Eurostat at the time the Edition is being prepared. Percentage of individuals using the Percentage of individuals using the internet for interacting with public internet for obtaining information from authorities in Sweden public authorities in Sweden 79 90% 80% 81 74 74 80% 78 78 70 69 74 73 70% 64 68 70% 60% 60% 50% 50% 40% 40% 30% 30% 20% 20% 10% 10% 0% 0% 2010 2011 2012 2013 2014 2015 2010 2011 2012 2013 2014 2015 Source: Eurostat Information Society Indicators Source: Eurostat Information Society Indicators Sweden Percentage of individuals using the Percentage of individuals usingEU the internet for downloading official forms internet for sending filled forms to from public authorities in Sweden public authorities in Sweden 50 50% 60% 45 46 45 52 42 48 48 50% 40% 37 43 44 42 40% 30% 30% 20% 20% 10% 10% 0% 0% 2010 2011 2012 2013 2014 2015 2010 2011 2012 2013 2014 2015 Source: Eurostat Information Society Indicators Source: Eurostat Information Society Indicators [6] eGovernment in Sweden February 2016 eGovernment State of Play The graph below is the result of the latest eGovernment Benchmark1 study, which monitors the development of eGovernment in Europe, based on specific indicators. These indicators are clustered within four main top-level benchmarks: User Centricity – indicates to what extent (information about) a service is provided online and how this is perceived. Transparent Government – indicates to what extent governments are transparent regarding: i) their own responsibilities and performance, ii) the process of service delivery and iii) personal data involved. Cross Border Mobility – indicates to what extent EU citizens can use online services in another country. Key Enablers – indicates the extent to which 5 technical pre-conditions are available online. There are: Electronic Identification (eID), Electronic documents (eDocuments), Authentic Sources, Electronic Safe (eSafe), and Single Sign On (SSO). These top-level benchmarks are measured using a life-events (e.g. mystery shopping) approach. The following life-events were used for measuring the eGovernment Benchmark top-level indicators: Business start-up and early trading operations, Losing and Finding a Job, Studying, Regular business operations, Moving, Owning and driving a car, and Starting a small claims procedure. The figure below presents the development of eGovernment in Sweden compared to the EU average score. Source: eGovernment Benchmark Report 20152 Country Factsheet Sweden 1 eGovernment Benchmark Insight Report 2 The latest version of country’s benchmark report was published in June 2015, however it shall be noted that it summarizes the country’s biennial score of the preceding year (2014). [7] eGovernment in Sweden February 2016 eGovernment
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