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Sorta Planning and Operations Committee Meeting Tuesday, June 11Th, 2019- 9:00 A.M. Sorta/Metro Board Room 602 Main Street, Suit

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Sorta Planning and Operations Committee Meeting Tuesday, June 11Th, 2019- 9:00 A.M. Sorta/Metro Board Room 602 Main Street, Suit SORTA PLANNING AND OPERATIONS COMMITTEE MEETING TUESDAY, JUNE 11TH, 2019- 9:00 A.M. SORTA/METRO BOARD ROOM 602 MAIN STREET, SUITE 1200 CINCINNATI, OHIO General Items: Call to order Pledge of Allegiance Recite Vision and Mission Statement 1. Approval of Planning & Operations Committee Minutes: May 14th, 2019 2. Good News! OTP Project and Maintenance Update (John Ravasio) Briefing Items 3. Rider Advisory Committee Update (Dave Etienne) 4. Ridership Reports for May 2019 (Mark McEwan) Action Items: 5. Proposed Motion: Adoption of SORTA Guiding Principles for the Restructuring of the Cincinnati Streetcar Operations and Maintenance Intergovernmental Agreement (OMIGA) (Paul Grether) 6. Proposed Resolution: Approval of Amendment #2 to the Cincinnati Streetcar Operations and Maintenance Intergovernmental Agreement (OMIGA) To Begin Transition of Responsibilities to the City of Cincinnati (Paul Grether)…To be discussed at meeting Other Items: Adjournment The next regular meeting of the Planning & Operations Committee has been scheduled for Tuesday, July 9th, 2019 at 9:00 a.m., the SORTA/Metro Board Room, 602 Main Street, Suite 1200, Cincinnati, Ohio The SORTA Board of Trustees may go into Executive “Closed” Session under the Ohio Open Meetings Act: Section 121.22(G)(1) To consider appointment, employment, dismissal, discipline, promotion, demotion, or compensation of a public employee…; Section 121.22(G)(2) To consider the purchase of property for public purposes….; Section 121.22(G)(3) Conferences with an attorney for the public body concerning disputes involving the public body that are the subject of pending or imminent court action; Section 121.22(G)(4) Preparing for, conducting, or reviewing negotiations or bargaining sessions with public employees…, Section 121.22(G)(5) Matters required to be kept confidential by federal law or regulations or stat statues; Section 121.22(G)(6) Details relative to the security arrangements and emergency response protocols for a public body or a public office; Section 121.22(G)(8) To consider confidential information related to the marketing plans, specific business strategy, production techniques, trade secrets… PLANNING & OPERATIONS COMMITTEE TUESDAY, MAY 14TH, 2019 – 9:00 A.M. SORTA/METRO MT. ADAMS BOARD ROOM 602 MAIN STREET, SUITE 1200 CINCINNATI, OHIO COMMITTEE/BOARD MEMBERS PRESENT: Heidi Black, Brendon Cull, Blake Ethridge, Allen Freeman, Robert Harris, Thaddeus Hoffmeister, Gwen Robison and Kathleen Wyenandt COMMITTEE MEMBERS ABSENT: Mary Miller STAFF MEMBERS PRESENT: Darryl Haley, Donna Adkins, Lisa Aulick, Dan Feldman, Pat Giblin, Paul Grether, Adriene Hairston, Mary Huller, Caprice Jones, Maria Jones, Matt Moorman, Mark McEwan, Ted Meyer, Cindy Resor, John Ravasio, Cindy Resor, Shannel Satterfield, Khaled Shammout and T.J Thorn OTHERS PRESENT: Kim Schaefer (Vorys, Sater, Seymour & Pease, LLP), Wade Johnson (Green Umbrella/TriState Trails) and Bob Vickery (City of Cincinnati) , Matt Conover 1. Call to Order Mr. Cull called the meeting to order. 2. Pledge of Allegiance The Pledge of Allegiance was recited. 3. SORTA’s Vision and Mission Statements SORTA’s vision and mission statements were not recited. 4. Approval of Minutes of April 9th, 2019 Mr. Etheridge made a motion that the minutes of the April 9th meeting be approved as previously emailed and Mr. Cull seconded the motion. By voice vote, the Committee approved the minutes. 5. Good News!: Operations and Maintenance Update Mr. Ravasio shared that the Operations and Maintenance teams rolled out a few new programs! Maintenance Apprenticeship Program: This newly developed program is designed to train and develop future top technicians from within. We’re pleased to share that it’s off to a great start with four Class-A and two Class-B Technicians enrolled. Over the next nine months, they’ll receive targeted training and tasks with the goal of becoming fully qualified in these classifications and ready for success Four 10-hour days trial program: Who doesn’t love an extra day off? In an effort to boost employee morale and productivity, beginning June 2 through Oct. 5, we’ll begin a trial program of offering four 10-hour work days in our Main Shop and Body Shop. Following the conclusion of the trial, we’ll evaluate the success of the program and potential for expansion. He also discussed meeting with the ATU to discuss brining access operation in-house, the next meeting is scheduled for May 31st, 2019. Lastly, he provided an update regarding benches (26 are install, 24 waiting on permit approval, and one bench removed due to a car accident). Also, the City of Cincinnati Planning Commission approved new ad dimensions. 1 6. Northside Transit Center Status Report Mr. Shammout provided a very brief update regarding the Northside Transit Center. SORTA is awaiting the final green light from FTA to place the bid for construction. He explained, after FTA approval and bids are processed and selected, between six to eight weeks he will bring the contract to the Board for approval. The Committee accepted this update and directed Mr. Shammout to share the construction design at the next scheduled Planning and Operations meeting. 7. Cincinnati Bell Connector Service Change Recommendation Mr. Grether proposed various options to improve productivity and ridership on the Cincinnati Bell Connector per the City’s request. His recommendation is to reduce service during very late night on all days, extend vehicle 3 on Friday and Saturday (operate until 10 p.m. and provide a 12 minute frequency), and use the vehicle 4 on Saturday (operate from 1-8:30 pm and provide a 10 minute frequency). The next steps includes the City of Cincinnati approval of a service change, Transdev Streetcar Operations & Maintenance contract modification, and set the effective date. The Committee accepted the report as presented. 8. Ridership Reports for March 2019 Mr. McEwan presented the April 2019 ridership reports. Total ridership for the month of April was 1,213,480 below budget. On-time performance was 82% for local routes, against a goal of 88%. Local routes are carrying 18.8 passengers per hour, against a goal of 20.7 and express routes are carrying 15.4 passengers per trip, against a goal of 16.2. Missed Trips for the month was 347 against 58,748 total trips. The April Access ridership report; total ridership for Access was 20,373, 3.5% below budget. On-time performance was 93.0% against a goal of 93.0%. The Cincinnati Bell Connector ridership report for April 2019; total preliminary ridership was 36,333, 23.1 and 10,887 below budget. Average Headway (Peak/Off Peak) was 13:24/15:40 against a goal of 12:00/15:00. The Committee accepted the report as presented. 9. Proposed Motion: Approval to Support the Grant Application by the City of Cincinnati for Trail Project Connecting the Wasson-Right-of-Way Mr. Haley requested approval of a motion supporting a prospective 2019 grant application by the City of Cincinnati for federal funding, through OKI by the City of Cincinnati in coordination with Green Umbrella for the construction of a trail connecting the Wasson Way multi-use trail with Uptown. The Committee agreed to recommend the resolution to the full Board. 10. Proposed Resolution: Approval of Advertising Agency Services Ms. Jones requested approval of a two (2) year contract, with a one (1) year option with Affirm Agency for advertising services on behalf of SORTA, at a cost not to exceed $615,000. Services to include planning, creative development and media buying and analysis related to SORTA’s efforts to promote ridership and market new services, products and amenities. The Committee agreed to recommend the resolution to the full Board. 2 11. Proposed Resolution: Approval of Membership with NEORide Mr. Shammout requested authorization to enter into a membership with NEORide, an Ohio Council of Governments. This membership is required in order to take advantage of NEORide’s contract with Masabi & Transit to provide a regional trip planning and fare payment application; also to provide future opportunities for joint procurements and grant applications. The Committee agreed to recommend the resolution to the full Board. 12. Proposed Resolution: Approval of Consultant Services for Regional Fare Structure and Model Mr. Shammout requested approval to enter into a one (1) year contract with Four Nines Technologies, on behalf of SORTA, at a cost not to exceed $175,000 for consultant services to develop a more robust, user-friendly and equitable fare structure. The Community did not agree to recommend this resolution to the full Board due to lack of immediate need and best interest of the organization. The Committee directed staff to table this project until further notice. 13. New Business The next regular meeting of the Planning and Operations Committee has been scheduled for Tuesday, June 11th, 2019 at 9:00 a.m. 14. Adjournment The meeting adjourned at 10:11 A.M. 3 Good News! OTP Project and Maintenance Update Planning and Operations Committee June 2019 1 Transit Ops Update • On Time Performance (OTP) is the most important issue to our customers* - But OTP has fallen steadily in recent years - Early Operation has tripled over this period • “Pass-by” is the #1 customer complaint, Jan 1 – Apr 30 - Early Operation is #6 - Together, our top customer service issue *2015- 2018 Ridership Survey 2 This Summer… 3 “It’s Not Cool to Run Hot” • Coordinated effort from all levels of Operations • Local Routes grouped into four “Sectors” – Supervisor and Manager teams assigned to each sector
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