(CHL) AGENDA Agenda of a Board Meeting of the Directors of Cornwall
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Company number: 04662007 Cornwall Housing Limited (CHL) AGENDA Agenda of a Board meeting of the Directors of Cornwall Housing Limited (the "Company") to be held on Tuesday 27th November 2018 at 14:00 in Room 1, Chy Trevail, Bodmin, PL31 2FR. Members: Tim Jeans Interim Chair Martin Emery Board Member Jacquie Gammon Board Member John Harris Board Member Mary May Board Member Hazel Tearne Board Member Shelley Thornton Board Member Nigel Williams Board Member Mike McLening Board Member Nick Cross Managing Director / Board member Attendees: Melanie Brain Head of Housing Strategy & Partnership - Cornwall Council Cath Robinson Group Managing Director, CORSERV Steve England Head of Finance Pete Jarman Director of Landlord Services James Turner Director of Housing Options Mark Humphries Director of Repairs and Maintenance Chris Franks Director of Homes and Investment Jen Robertson Senior HR Business Partner, CORSERV David Kinnair Assistant Company Secretary, CORSERV Finish time 1. Welcome and Apologies To RECEIVE Apologies for absence. 2. Notice & Quorum To NOTE that the meeting has been duly convened and that a quorum is present. Accordingly the Chair opens the meeting. 3. Declarations of Interest Each Director present to DECLARE their interest to any proposed transaction to be considered at the meeting. 4. Minutes of the last Meeting held on 25th September 2018. To APPROVE the Minutes of the Board Meeting of Tuesday 25 September 2018 and NOTE that they are duly signed by the Chair. To NOTE the Written Resolution of Members approving the appointment of Tim Jeans as a Director of the Company dated 22 October 2018.Pages 5-11 1 5. CHL Board Forward Plan and Decision List. 14:20 To REVIEW actions arising from last meeting and the Forward Plan.Pages 13-22 6. Chair’s Statement To NOTE any issues the Chair wishes to raise, which are not on the agenda. 14:35 7 Executive Leadership Team report To NOTE the Report and verbal update from the Managing Director on behalf of the Company. Pages 23-28 14:45 8 Quality, Health, Safety and Environmental (HSEQ) Q2 To NOTE the Report and verbal update from the Director of Repairs & Maintenance and the Director of Homes and Investment Pages 29-45 14:55 9. Gender Pay Gap update To APPROVE the Report on the Gender Pay Gap from the Director of 15:05 Landlord Services. Pages 47-52 10. Key Performance Indicators Q2 To NOTE the Report on the Key Performance Indicators Q2 from the Managing Director, CHL. Pages 53-70 15:15 11. Transformation Update Q2 To NOTE the Report on the Transformation update Q2 from the Managing Director, CHL. Pages 71-84 15:25 12. Management Accounts Month 7 To NOTE the Report for the Management Accounts Month 7, from the Head of Finance Pages 85-88 15:35 13. CHL Business Plan Q2 To NOTE the Report on the CHL Business Plan Q2 from the Managing Director, CHL. Pages 89-127 15:50 14. Matters to be escalated to the CORSERV Board Specific items to be reported to Corserv Board on a monthly basis. 16:00 15. Update from Committee Chairs. To NOTE the updates from the Chairs of the Committees. Pages 129-132 16:10 16. Any Other Business 16:20 17. Date of next meeting: The Cornwall Housing AGM will be on Tuesday 29th January at 2.00 pm, followed by the Cornwall Housing Board Meeting at 2.30 pm in Room 2, Chy Trevail, Bodmin. 2 EXCLUSION OF THE PRESS AND PUBLIC The Board is asked to consider a resolution that the press and public be excluded from the meeting for the business specified in the following item on the grounds that there is likely to be a disclosure to the public of exempt information of the following description:- Category 3 – Information relating to the financial or business affairs of any particular person (including the authority holding that information) 18. Private Rented Sector Acquisitions Programme 16:30 To NOTE the report on the Private Rented Acquisitions Programme from the Managing Director, CHL and the Director of Housing Options. 3 4 Company number: 04662007 Cornwall Housing Limited (CHL) Board Minutes Minutes of a meeting of the Directors of Cornwall Housing Limited (the ‘company’) (“CHL”) held on Tuesday 25th September 2018 at 14.00hrs in the Sea View Suite, St Austell Conference Centre, St Austell. Members: Colin Dennis Chair / NED, CORSERV Nick Cross Managing Director / Board member Martin Emery Board Member Jacquie Gammon Board Member John Harris Board Member Hazel Tearne Board Member Mike McLening Board Member Attendees: Mark Humphries Director of Repairs and Maintenance Pete Jarman Director of Landlord Services David Kinnair Assistant Company Secretary, CORSERV Mel Brain Head of Housing and Strategy, Cornwall Council Andrew Hambly-Smith Observer Action 1. Welcome and Apologies The Chairman welcomed everyone to the Board Meeting. Apologies were received from Nigel Williams and Cllr Mary May, Board Members, Cath Robinson, Group Managing Director, Corserv, Steve England, Head of Finance, James Turner, Director of Housing Options, Chris Franks, Director of Homes and Investment and Jen Robertson, Senior HR Business Partner, Corserv. The Chair welcomed Cllr Mike McLening who had recently been appointed to the Board, and to Andrew Hambly-Smith who would be observing the Meeting to provide a Board assessment for the Corserv Group. 2. Notice & Quorum The Chair noted that the meeting was quorate and that notice had been duly given. 3. Declarations of Interest There were no declarations of interest. 4. Minutes and Actions The Minutes of the Board meeting held on 31 July 2018 were approved pending an amendment to the name of the new Mechanical and Engineer Manager. The Board noted the appointment of Cllr Mike McLening as a Director of the Company with effect from 25 September 2018. In response to the action on Development, the Managing Director, advised that CHL had been working with Cornwall Council on the bid submission 5 on the HRA cap extension. He advised a full report would be presented to the Finance and Initiatives NC Committee, when the work on the development had commenced. The Chair suggested the action remain open until a report had been presented to the Board. Referring to the action on the number of properties still without a valid gas certificate, the Director of Repairs and Maintenance confirmed that the number had dropped from 136 properties to 65 properties as of September 2018. Within this figure, there were 35 properties which were being progressed through the Council’s legal team, due to no access. The Company was committed to delivering 100% gas compliance by the end of Quarter 2, which should be achievable within the current plans subject to Cornwall Council legal confirming access within a reasonable time. The Managing Director updated the Board on the CCL contract, and advised that the Council were looking to finalise the contract in the coming days; however, he was still awaiting confirmation. Referring to the Forward Plan and in response to a Board Member’s question, the Managing Director informed the Board that the Forward Plan would also form part of the Committee Agendas. 5. Chair’s Statement There was no update from the Chair. 6. Executive Leadership Team Report The Managing Director presented the Executive Leadership Team Report. He updated the Board on the 2 key staffing headlines which included the information that the Rough Sleeping Strategic Advisor had left to take up a role with Coastline and the appointment of an Accommodation Solutions Advisor. In response to a Council Board member question on the staff survey, the Managing Director agreed he would circulate a copy to all Board members. NC The Managing Director advised of the situation at Urban Terrace, Callington, where mundic block had been found in the properties, remained critical. CHL were still in the process of relocating the Residents. He advised there were no further risks or issues to highlight to the Board, and he thanked a Resident Board member for his offer of help during this difficult time. The Managing Director confirmed that of the 10 Residents, 2 Residents had decided to look outside the local area for new accommodation, 3 Residents had had an offer of accommodation in the local area, with 2 more Residents having looked at alternative accommodation. He confirmed Cornwall Council would be leading on the demolition of the site, with a view to rebuild as soon as possible. 6 Responding to a question on compensation, the Managing Director advised each homeowner would be offered a standard package, which included a protected market value, plus 10%, and reasonable legal costs. He advised that Cornwall Council would lead negotiations on the package. The Chair praised the handling of the Urban Terrace situation by the Managing Director and other colleagues within the Company. The Managing Director updated the Board on the Initiatives, which included the HRA Business Plan, the ISOpaces at Par, and the allocation of further funding to tackle Rough Sleeping. In response to a Resident Member’s question, the Managing Director and the Head of Housing and Strategy, Cornwall Council advised that the allocation of the extra Rough Sleeper funding would provide additional activity, and would allow the extension of current projects such as Nos Da Kernow. The Managing Director advised the Board that the Contemporary Cornish Living Project Board was scheduled to meet on the 26th September 2018, with the first handovers due on the 25th October 2018. A discussion was held on the length of tenancies and the allocation of the properties. The Chair suggested that information on the process of how properties NC were allocated should be included in future ELT reports.