Caring for Volunteers A Psychosocial Support Toolkit www.ifrc.org Saving lives, changing minds. Caring for IFRC Reference Centre for Volunteers Psychosocial Support c/o Danish Red Cross Blegdamsvej 27 A Psychosocial Support Toolkit 2100 Copenhagen Ø Denmark Phone: +45 35 25 92 00 Mail:
[email protected] Web: www.ifrc.org/psychosocial Frontpage: Haiti Red Cross psychosocial volunteer Desulme Laforet, who was shot dead by gangsters in October 2011. This toolkit is dedicated to him and all other volunteers with a humanitarian heart and mind. Photos: Jerome Grimaud/IFRC Design and production: KLS Grafisk Hus A/S ISBN: 978-87-92490-10-0 Editor-in-Chief: Nana Wiedemann Author: Leslie Snider Manager: Lasse Norgaard Review and proofreading: Wendy Ager Peer-review: Bonnie So, Hong Kong Red Cross and Christina Rasmussen, Danish Red Cross. Warm thanks to all those National Society volunteers and staff, and IFRC delegates who have contributed inputs, quotes and photos. The 2009-report on psychosocial sup- port in 19 National Societies referred to in this toolkit was Mongolia. Photo: Rob Few/IFRC-Freelance compiled by Åsta Ytre and is available on-line. Kenya. Photo: IFRC Tunisia. Photo: Tunisian Red Crescent Thank you for valuable funding from: Norwegian Red Cross and Finnish Red Cross Afghanistan. Photo: Ali Hakimi/IFRC The Psychosocial Support Centre is hosted by the Danish Red Cross We would be happy to receive your comments, feedback and questions at
[email protected] Norway. Photo: Ståle Wig Please see a full list of materials available from the Psychosocial Support Centre at www.ifrc.org/psychosocial 2 3 Caring for Volunteers · FOREWORD Caring for Volunteers · FOREWORD “Put on your own oxygen mask first, before …” Photo: Lasse Norgaard “It is only when you have been in a disaster that you will fully understand the need for psychosocial support, both for those affected and those who helped the affected.” 2011: Mass shooting in Norway, earthquakes and devastation, injury and even death.