Sro) Occupants & Operators
Total Page:16
File Type:pdf, Size:1020Kb
DIRECTORY OF RESOURCES/SERVICES FOR RESIDENTIAL HOTEL (SRO) OCCUPANTS & OPERATORS THE CITY & COUNTY OF SAN FRANCISCO PREPARED BY SRO TASK FORCE October 18, 2018 1 San Francisco SRO Task Force 1660 Missi on Street, 6th Floor San Francisco, CA 94103- 2414 (415) 558- 6 220 SRO TASK FORCE MEMBERS James Sanbonmatsu Department of Building Inspection- Chair Chirag Bhakta Larry Kessler Non-profit SRO Operator/Manager DPH Environmental Health Angela Chu Sam Patel Chinatown SRO Collaborative SRO Operator Jordan Davis Margot Antonetty Tenant Representative Department of Homelessness and Supportive Housing Clifford Gilmore Central City SRO Collaborative Raul Fernandez-Berriozabal SRO Families United Collaborative Dan Jordan Tenant Representative Diana Martinez Mission SRO Collaborative Legal Advisor: Peter Keith City Attorney’s Office Administrative Support: Jennifer Cheungjew The Directory of Resources/Services for Residential Hotel (SRO) Occupant and Operators was compiled by Jennifer Cheungjew at the direction of the SRO Task Force membership. 2 TABLE OF CONTENTS INSTRUCTIONS ON DIRECTORY USE ................................................................................................................................ 4 CITY AND COUNTY OF SAN FRANCISCO CALL-IN SERVICES ....................................................................................... 4 RESIDENTIAL HOTEL PROPER MAINTENANCE/OPERATIONS ...................................................................................... 5 ENVIRONMENTAL CONCERNS ........................................................................................................................................... 6 HOARDING AND CLUTTERING ............................................................................................................................................ 6 BEHAVIORAL AND MENTAL HEALTH SERVICES............................................................................................................. 7 HEALTH AND WELLNESS .................................................................................................................................................... 8 RESOURCES SELF-IDENTIFIED WOMEN ........................................................................................................................... 9 LGBT RESOURCES ............................................................................................................................................................. 10 RESOURCES FOR INDIVIDUALS WITH AIDS/HIV ............................................................................................................ 10 FOOD SAFETY ..................................................................................................................................................................... 11 FOOD SERVICES ................................................................................................................................................................. 11 FARMER’S MARKET ........................................................................................................................................................... 11 INTERNET ACCESS AND SERVICE PROVIDERS ............................................................................................................ 23 INTERNET ACCESS ............................................................................................................................................................ 23 LANDLORD/TENANT ISSUES ............................................................................................................................................ 25 SRO COLLABORATIVES .................................................................................................................................................... 26 EVICTION AND REDUCED SERVICES RESOURCES ...................................................................................................... 26 LEGAL SERVICES ............................................................................................................................................................... 27 GOVERNMENT AGENCIES (LEGAL) ................................................................................................................................. 28 IMMIGRATION ISSUES ....................................................................................................................................................... 29 HOMELESSNESS RESOURCES ........................................................................................................................................ 29 YOUTH RESOURCES ......................................................................................................................................................... 30 FAMILY RESOURCES ......................................................................................................................................................... 30 SENIOR RESOURCES ......................................................................................................................................................... 31 EDUCATION ......................................................................................................................................................................... 31 COMMUNITY SERVICES ..................................................................................................................................................... 32 DISABILITY RESOURCES .................................................................................................................................................. 33 MAYOR'S OFFICE ON DISABILITY .................................................................................................................................... 33 PREPAREDNESS/EMERGENCY SERVICES ..................................................................................................................... 33 CRIME PREVENTION/VICTIM SERVICES .......................................................................................................................... 33 ANIMAL ISSUES .................................................................................................................................................................. 34 TRANSIT INFORMATION .................................................................................................................................................... 34 3 INSTRUCTIONS ON DIRECTORY USE This directory was compiled by the SRO Task Force to serve as a general resource for operators and tenants of SRO Hotels within the City and County of San Francisco. The Task Force will update this information periodically. However, given the volume of data, resources, and agencies included, the user should be aware that this information can change without notice. The Directory is also available on the SRO Task Force website at http://sfdbi.org/single-room-occupancy-sro-task-force CITY AND COUNTY OF SAN FRANCISCO CALL-IN SERVICES 3-1-1 www.SF311.org The City and County of San Francisco established 3-1-1 to provide an easy-to-remember telephone number that connects residents, businesses, and visitors to Customer Service Representatives ready to help with general government information and services. 2-1-1 www.211california.org 2-1-1 California is the statewide network of local 2-1-1 information and referral providers, and is a collaboration of United Ways of California and the California Alliance of Information and Referral Services (CAIRS).The mission of 2-1-1 California is to ensure that California develops the statewide infrastructure and support necessary to ensure quality 2-1-1 services for everyone. 5-1-1 www.511.org 511 is your one-stop phone and web source for up-to-the-minute Bay Area traffic, transit, rideshare, and bicycling information. It's FREE and available whenever you need it – 24 hours a day, 7 days a week – from anywhere in the nine-county Bay Area. Call 511 or visit 511.org. 4 RESIDENTIAL HOTEL PROPER MAINTENANCE/OPERATIONS SAN FRANCISCO HOUSING CODE SAN FRANCISCO HEALTH CODE REQUIREMENTS REQUIREMENTS For Complaints, Questions or Concerns: For Complaints, Questions or Concerns: DEPARTMENT OF BUILDING INSPECTION DEPARTMENT OF PUBLIC & ENVIRONMENTAL Housing Inspection Services HEALTH 1660 Mission Street 1390 Market Street, Suite 210 San Francisco, CA 94103 San Francisco, CA 94102 (415) 558-6220 (415) 252-3800 www.sfdbi.org RESIDENTAL HOTEL UNIT PEST & VECTOR CONTROL (RODENTS & CONVERSION AND DEMOLITION INSECTS) ORDINANCE Department of Public Health Annual Unit Usage Report 1390 Market Street, Suite 210 www.sfdbi.org/hco San Francisco, CA 94102 (415) 252-3805 DISABILITY ACCESS ISSUES SRO HOTEL FIRE SAFETY EDUCATION For Complaints, Questions or Concerns: PROGRAM Department of Building Inspection 698 2nd Street Disability Access Section San Francisco, CA (415)558-6570 (415) 558-3300 MAYOR'S OFFICE ON DISABILITY 1155 Market Street, 1st Floor San Francisco, CA 94103 (415)554-6789 www.sfgov.org/sfmod SENIOR AND DISABILITY ACTION ELEVATOR COMPLAINTS 1360 Mission Street, Suite 400 San Francisco, CA 94103 Complaints (415)546-1333 Cal/OSHA Elevator Unit www.sdaction.org 1515 Clay Street #1103 Oakland, CA 94612 (510) 622-3045 Non-Working Elevators Department of Building Inspection 1660 Mission Street, 6th Floor San Francisco, CA 94103 (415) 558-6220 5 ENVIRONMENTAL CONCERNS ASBESTOS COMPLAINTS CHILDHOOD LEAD PREVENTION PROGRAM Department of Public Health/Environmental