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Ecommunicator N O R T H W E S T E R N U N I V E R S I T Y I N F O R M A T I O N T E C H N O L O G Y WINTER 2 0 0 5 N O. 1 ecommunicaFor staff interested in using technology that impactstor their work environment. Behind the Scenes: Bringing University Administrative Systems to Life! Have you ever watched the credits roll at the end of a movie? It’s amazing to see how many people it takes to create a blockbuster production. Everyone on the film crew has different jobs, working “behind the scenes” for the same goal . to bring the project to life! Minus the Hollywood glitz, Northwestern’s Information Technology Management Systems (ITMS) team works in much the same way—behind the scenes every day to keep essential University administrative systems running smoothly. If your job involves accessing functions such as payroll, job tracking, registration, or student accounts, or you have enjoyed the convenience of being able to update your directory information, view your paycheck, or review your benefits online, then you are being supported by Management Systems. “We think of ourselves as part of a much larger team within Northwestern,” said Betty Brugger, director of Management Systems. “Collaboration with other departments is essential. The varied talents, skills and interests of those we partner with help us to achieve optimal results.” Major Blockbuster Releases Management Systems’ primary customers are central administrative offices and administrative units of schools and divisions. Among the major initiatives Management Systems has helped develop and maintain for the University are the Human Resources Information System (HRIS), Electronic Time Entry System (ETES), and Student Enterprise System (SES). Management Systems continues to work with partners across the University to implement and overcome vendor software challenges for the benefit of campus users. All University personnel, benefits and payroll information is processed and stored in HRIS. This self-service, Web-based system features such functions as online availability of paycheck information, and an option that allows updating personal directory information online. Within HRIS, ETES permits the several thousand biweekly regular, temporary, and work-study What’s Inside! University employees to enter their hours worked via the Web, allowing for more accurate time Enhanced Online Directory..........page 2 reporting. Supervisors can view and approve information online, and generate custom reports More Ways To Get E-mail...........page 2 to help analyze issues such as labor distribution, patterns of time, and absences. Online From Off Campus............page 2 “I’ve been very pleased with the (ETES) system from the beginning,” said Peter Devlin, The Power of the Password.........page 3 personnel librarian for the University Library. “It used to take the better part of a day to get our Q & A: Phishing.........................page 3 biweekly staff time sheets entered. Now, there’s virtually no paperwork to do.” What’s New & Changing.............page 4 SES supports administration of all central admissions, financial aid, student financial and Software Corner.......................page 4 student records information. Using SES, students can register and access their student record, student account, and financial aid information, as well as access automated financial aid Featured Web Site....................page 4 packaging for selected professional and graduate programs. An Inviting Space for Learning....page 5 “From the very beginning of SES, we’ve partnered with Management Systems to support Free Technology Presentations.....page 5 business functions and provide electronic services to students, faculty, and advisors in a variety CONDUITS...............................page 5 of methods,” said Suzanne Anderson, University Registrar. “It’s impressive to see how much UNITS Needs You!....................page 6 this team has accomplished in just a few years.” Online From Off Campus There’s More Than One Way to Get Your E-Mail Connecting from Home In the early ‘90s, electronic mail was a novelty Mail. These e-mail solutions work well within As NUIT phases out its central modem at Northwestern and Eudora e-mail software Northwestern’s infrastructure and support pool on August 1, high-speed home was “the only game in town” with a graphical the LDAP-based directory and Secure Internet connections have become affordable and available virtually interface (GUI). Now, more than a decade Sockets Layer (SSL) encryption technology everywhere. For little more than the later, most of us would find it difficult (if not for increased e-mail security. In addition, cost of dialup, you can surf the Web impossible) to get along without e-mail, and all have junk e-mail filtering features and up to 50 times faster from your living Eudora is only one of many popular, versatile some, like Microsoft Outlook, offer automatic room. e-mail software options available. security updates and upgrades through the Having high-speed Internet at home Windows operating system. “It was time for us to take a close look at lets you maximize Northwestern’s digital what e-mail software NUIT provides Eudora users resources, including multimedia reference materials. DSL (digital might work best for the with step-by-step instructions subscriber line) and cable are the most University community,” for exporting their e-mail popular types of residential Internet said Wendy Woodward, messages and address access. Let NUIT help you make the director of NUIT Technology books into another e-mail appropriate choice for your needs by Support Services, application. Please visit visiting Connecting from Off-Campus at explaining NUIT’s decision the NUIT E-mail Web site <www.it.northwestern.edu/ offcampus/>. to stop promoting Eudora at <www.it.northwestern/ as the recommended email/> for more information. When accessing University resources Northwestern e-mail client. “E-mail technology at home, keep your password and is changing, and there are other industry- Some users may choose to continue with data secure by using Virtual Private standard applications that offer users more Eudora, or keep the application on hand Networking (VPN) to access the NU for easy access to view old e-mail when Network. Many of Northwestern’s flexibility and integration with other systems.” needed. Woodward said that NUIT will electronic resources require a VPN Woodward added that Eudora has shown continue technical support of Eudora for the connection from off-campus. Find details at <www.it.northwestern.edu/ compatibility problems with the new foreseeable future, but discussions are under vpn/>. Lightweight Directory Access Protocol (LDAP) way to determine the future direction of based directory service, as well as with certain communication systems at Northwestern. More information about the retirement Internet service providers. of the NUIT modem pool is available For additional information about e-mail at <www.it.northwestern.edu/ The University community is encouraged options, contact your departmental/school transitions/>. to investigate Windows e-mail clients such technical support person, call the NUIT Resources for Travelers as Microsoft Outlook or Outlook Express, or Support Center at 847-491-HELP (4357), or For faculty and staff who travel on Macintosh clients such as Entourage or Apple e-mail [email protected]. University business, many hotels and conferences now offer free or inexpensive Internet connections. Also, NUIT’s partnership with iPassConnect Enhanced Online Directory provides affordable access worldwide Helps Keep Your Information Secure for faculty and staff. With nearly 20,000 Have you ever tried searching the Northwestern online directory from off-campus or wired and wireless locations from through your e-mail client and received less information than you expected? That was no Chicago to Croatia, iPassConnect has accident...in fact, it was a good thing. received rave reviews from University travelers since its launch last summer. This important “anonymous return” feature of the new LDAP (Lightweight Directory Access Joe Mambretti, director of NUIT’s Protocol) based directory keeps certain information in your directory listing from falling into International Center for Advanced the wrong hands. It’s one way to help ensure that only authorized individuals (i.e., users Internet Research (iCAIR), is especially with a Northwestern NetID) can access University data. impressed with iPassConnect. “I’ve used it in Sweden, California, England, “Northwestern is committed to building an infrastructure that protects the information of and Canada,” Mambretti said. “It’s its community,” said Tom Board, director of NUIT Information Systems Architecture. “The very convenient and easy to use.” Find introduction of an LDAP-based directory is certainly one step in that direction.” details at <www.it.northwestern.edu/ offcampus/ipass>. Board said the best choice for finding directory information is Northwestern’s online “white More information about Internet pages” at <directory.northwestern.edu>. resources for travelers is available What if you’re off-campus and want more detailed directory information? Click the on NUIT’s Get Connected Web site at <www.it.northwestern.edu/ “Authenticate” button next to the online directory search field and type in your NetID and offcampus/>. Continued on page 6 2 | N O R T H W E S T E R N U N I V E R S I T Y I N F O R M A T I O N T E C H N O L O G Y e C O M M U N I C A T O R Q & A: Phishing The Power of the Password Q: I’ve been receiving e-mails from David Kovarik, Director banks and other companies asking NUIT Information & Systems Security/Compliance me to log in and verify my details. Are these messages legitimate? Most practitioners of information security would agree that authentication and accountability are two key components of A: No. These messages are a form of sound security practice. The ability to positively identify and associate e-mail fraud known as “phishing.” activities with individuals that access University resources is at the core Scammers use these e-mails and Web of these two concepts.
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