CURRICULUM VITAE Neeraj Sharma Email:
[email protected] Address: A-445, Metro vihar, Holambi kalan Delhi-110082 Mobile:+919899346995, +919555099399 Career Objective My goal is to be associated with a company where I can utilize my skills in the field of retail trade and gain further experience while enhancing the company’s productivity and reputation. Certification:- ▪ Certification in retail management (6 Months Course) by India Skills, one of the Leading Training Institute Affiliated to NIIT. Key Skills ▪ Retail sales & Operation ▪ Customer Service ▪ Merchandise ▪ People Management Work Experience:- 1. V MART PVT LTD. (FIROZABAD UP) Designation: - Store Manager Duration: - 6th May 2019 to 10th August 2020 V-Mart is a complete family fashion store that provides its customers true value for their money we offer our customers a great shopping experience each time. We primarily operate in tier II & tier III cities with the chain of “Value Retail” departmental stores. Our stores cater to the needs of the entire family altogether by offering apparels, general merchandise and kirana goods. We have 228 stores across 178 cities in 17 states and union territories, with a total retail area of 1.5 Million sq. ft (1894106 Sq. Ft.). Roles & Responsibility:- • Deliver excellent service to ensure high level of customer satisfaction. • Motivate the sales team to meet sales objectives by training and mentoring staff. • Assist store management in setting performance development objectives of the respective section probationary staffs and review their performance on monthly basis • Maintains store staff by recruiting, selecting, orienting, and training employees. • Maintains store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.