Cordillera Administrative Region

Project Status Report on Major Programs and Projects Supporting Any of the Five (5) Key Result Areas Under E.O. 43, Series of 2011 (Key Result Area 1 - Transparent, Accountable and Participatory Governnance)

1. Conduct of Anti-Red Tape Act (Republic Act No. 9485 - Report Card Survey (ARTA-RCS) on high density/most complained government agencies:

Survey Agency SERVICE OFFICE Numerical Adjectival No. Rating Rating

Revenue District Office No. 12- 1 BIR , 76.91 Acceptable Revenue District Office No. 7 - 2 BIR , 78.85 Acceptable DOH Luis Hora Memorial Regional 3 Hospitals Hospital 80.35 Good 4 DSWD DSWD - Region CAR 81.4 Good 5 DTI DTI - 86.48 Good 6 DTI DTI - Region CAR 79.12 Failed Home Development Mutual 7 HDMF Fund - 69.43 Failed Land Registration Authority - 8 LRA Lamut, Ifugao 74.78 Acceptable Land Registration Authority - 9 LRA Tabuk, Kalinga 86.47 Good 10 LTO LTO - Apayao District Office 78.85 Acceptable 11 LTO LTO - Baguio City Lic. Center 81.4 Good LTO - La Trinidad District Office 12 LTO 78.07 Acceptable 13 PHIC PhilHealth - LHIO Kalinga 83.07 Good PhilHealth - LHIO Mt. Province 14 PHIC 82.75 Good Social Security System - Baguio 15 SSS 78.16 Acceptable Food and Drug Authority Region 16 FDA Field Office CAR 74.6 Failed Government Service Insurance System-Baguio Branch 17 GSIS 86.61 Good 2. Surprise visits to government agencies (Conduct of ARTA Watch and Citizen's Charter Validation).The CSC CAR conducted ARTA Watch and Citizen's Charter Validation to 26 agencies for the grant of 2017 Performance Based-Bonus (PBB). 3. Conduct of Service Delivery Excellence Program (SDEP) to agencies which failed in ARTA-RCS. The CSC CAR did not conduct any Service Delivery Excellence Program (SDEP) in 2017.

3. Conduct of Service Delivery Excellence Program (SDEP) to agencies which failed in ARTA-RCS. The CSC CAR did not conduct any Service Delivery Excellence Program (SDEP) in 2017.

4. Conferment of Citizen's Satisfaction Center Seal of Excellence Award (CSC-SEA):

Service Office Year Conducted Date Conferred PhilHealth-LHIO Bangued, 2015 June 8, 2017 Philhealth-LHIO Baguio 2015 June 8, 2017