Sustainability Data Book 2020
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Sustainability Data Book2020 Sustainability Data Book Overview Promoting Sustainability Environment Society Governance Performance Data Overview of Toyota Motor Corporation Overview of Toyota Sustainability Data Book Overview Motor Corporation Sustainability Data Book Overview Editorial Policy Annual Report The Sustainability Data Book explains Toyota’s sustainability approach and policies for ESG initiatives along with practical cases and numerical data, as a medium for specialists and those who are particularly interested in sustainability issues. Securities Report Sustainability Data Book For Environment (E), a link to the Environmental Report, a booklet dedicated to reporting Toyota’s environmental initiatives, is presented. SEC Filing Starting from fiscal 2021, the Sustainability Data Book, which has thus far only been Environmental TOYOTA MOTOR CORPORATION Environmental Report Report released annually, will be updated whenever necessary so that the information can be Financial Results 2020 disclosed in a more timely manner. Environmental Report For update history, please see the following page. Corporate Governance Report Period Covered Reference Guidelines Focusing mainly on the results of initiatives implemented during the previous fiscal year, the • GRI Sustainability Reporting Guidelines SASB・GRI Content Index contents are updated as necessary throughout the year. • Sustainability Accounting Standards Board (Reference code SASB TR-AU-●●● is indicated at each applicable part.) • ISO 26000 Guidelines • Task Force on Climate-related Financial Disclosures (TCFD) TCFD Content Index Scope of Report Initiatives and activities of Toyota Motor Corporation and its consolidated subsidiaries, etc., in Japan and overseas Sustainability Data Book 1 Sustainability Data Book Overview Promoting Sustainability Environment Society Governance Performance Data Overview of Toyota Motor Corporation Overview of Toyota Sustainability Data Book Overview Motor Corporation Update History March 2021 ◦P24-25 Respect for Human Rights Prioritized Human Rights Themes, Migrant Workers ◦P33-34 Health and Safety Social Recognition December 2020 ◦P4 Overview of Toyota Motor Corporation ◦P5-8 Promoting Sustainability ◦P11-15 Safety ◦P19-21 Quality and Customer First Customer First Measures ◦P22-23 Social Contribution Activities ◦P26-27 Respect for Human Rights Freedom of Association, Covid-19 Pandemic Countermeasure Communication from Management to Members, Covid-19 Pandemic Countermeasure Collaboration with Union Representatives ◦P29-32 Business Partners ◦P38-45 Diversity and Inclusion Social Recognition, Rank-specific Initiatives, Initiatives Related to Recruitment, Initiatives Related to Career Development Support, Initiatives to Increase Numbers of Females in Managerial Positions, Development of Female Senior Professional/ Senior Management Candidates, Diversity in Directors and Audit & Supervisory Board Members, Initiatives at Major Global Operations, Employment of Persons with Disabilities, LGBT, Race and Nationality, Major Initiatives of Nursing Care ◦P46-48 Human Resources ◦P50-54 Corporate Governance ◦P55-59 Risk Management ◦P60-62 Compliance ◦P63-65 Performance Data August 2020 Customer First and Quality First Measures Initiatives to Improve Quality Respect for Human Rights Reasonable Country of Origin Inquiry Health and Safety Diversity and Inclusion KPIs for Promoting Women’s Participation in the Workplace, Promotion of Women’s Participation in the Workplace (Major Global Locations) July 2020 Sustainability Policy Organization for Sustainability Management Respect for Human Rights Prioritized Human Rights Themes, Migrant Workers, Responsible Sourcing of Cobalt, Freedom of Association Diversity and Inclusion Fundamental Approach, Support Measures for Balancing Work and Childcare, KPIs for Promoting Women’s Participation in the Workplace, Toyota Loops’ Monozukuri Project, Major Initiatives of Nursing Care (Japan) (Data updated) May 2020 Editorial Policy Environment Excerpted from the Sustainability Data Book 2019 with a link to the separate Environmental Report. Respect for Human Rights Initiatives for Responsible Mineral Sourcing (Added cobalt) Diversity and Inclusion The promotion of Female Employee Participation and Advancement in the Workplace Action Plan Sustainability Data Book 2 Sustainability Data Book Overview Promoting Sustainability Environment Society Governance Performance Data Overview of Toyota Motor Corporation Overview of Toyota Sustainability Data Book Overview Motor Corporation Contents Overview of Toyota Motor Corporation 4 Respect for Human Rights 24-28 Governance Company Profile 4 Fundamental Approach 24 Prioritized Human Rights Themes 24 Corporate Governance 50-54 Promoting Sustainability 5-8 Education Related to Human Rights 27 Fundamental Approach 50 Sustainability Policy 5 Initiatives for Responsible Mineral Sourcing 27 Business Execution and Supervision 50 Organization 5 Members of Board of Directors and Audit & 51 Materiality (key sustainability issues) 5 Business Partners 29-32 Supervisory Board Toyota’s SDGs 6 Fundamental Approach 29 Internal Control 54 Stakeholder Engagement 7 Supply Chain 29 Risk Management 55-59 Dealers 32 Fundamental Approach 55 Health and Safety 33-37 Initiatives for Risk Management 55 Fundamental Approach 33 Environment Environmental Report Business Continuity Management (BCM) 56 Health 35 Initiatives for Information Security 57 Safety 36 Compliance 60-62 Diversity and Inclusion 38-45 Fundamental Approach 60 Society Fundamental Approach 38 Ensuring Compliance 60 Women’s Participation in the Workplace 39 Safety 11-15 Initiatives for Taxation 61 Initiatives Related to Persons with Disabilities 43 Fundamental Approach 11 “Speak up” Hotline 62 LGBT 44 Safety Technologies 12 Race and Nationality 45 Initiatives Targeting People 15 Performance Data 63-65 Employment for Over 60s 45 Quality and Customer First 16-21 Major Initiatives of Nursing Care 45 Fundamental Approach 16 Human Resources 46-48 Quality 16 Fundamental Approach 46 Customer First Measures 19 Recruitment 46 Social Contribution Activities 22-23 Evaluation of and Feedback to Employees 46 Fundamental Approach 22 Education / Career Development 46 Results of Employee Satisfaction Survey 48 Flexible Workstyle 48 Sustainability Data Book 3 Sustainability Data Book Overview Promoting Sustainability Environment Society Governance Performance Data Overview of Toyota Motor Corporation Overview of Toyota Sustainability Data Book Overview Motor Corporation Overview of Toyota Motor Corporation Updated in December 2020 Company Profile Global/Regional Data Company Name Toyota Motor Corporation Other Japan Other Japan Other 21,649 200,244 403,495 4,413,162 1,372,302 Japan President and Akio Toyoda 2,239,549 Representative Director Asia Asia 64,613 1,521,551 Company Address Head Office 1 Toyota-cho, Toyota City, Aichi Prefecture, Japan No. of Employees No. of vehicles No. of vehicles Tokyo Head Office 1-4-18 Koraku, Bunkyo-ku, Tokyo, Japan Europe Europe Asia 21,956 674,125 produced 1,604,870 sold Nagoya Office 4-7-1 Meieki, Nakamura-ku, Nagoya City, Aichi 359,542 Prefecture, Japan (as of the end 8,819,622 8,958,423 of March, 2020) (FY2020) (FY2020) Founded August 28, 1937 North America Europe North America Capital 635.4 billion yen (as of the end of March, 2020) North America 1,807,289 1,028,537 2,713,165 51,080 • Automotive business SASB TR-AU-000.A SASB TR-AU-000.B • Financial services Major Business (Vehicle loans and leasing, etc.) Activities • Other businesses (telecommunications Europe Japan North America services, etc.) 7 16 13 No. of Employees 359,542 (as of the end of March, 2020) 8 (consolidated) 3 5 No. of Consolidated 528 (as of the end of March, 2020) Subsidiaries Other Asia Excluding Japan No. of Affiliates No. of plants and manufacturing companies (as of the end of March, 2020) Accounted for under the 72 (as of the end of March, 2020) 6 26 No. of R&D centers (as of the end of March, 2020) Equity Method 0 4 Consolidated Financial Highlights Based on U.S. GAAP—Generally Accepted Accounting Principles Vision & Philosophy (Financial Years Ended March 31) FY 2018 2019 2020 For details of our Vision & Philosophy, please see our official Net Revenues (billion yen) 29,379.5 30,225.6 29,929.9 website. Operating Income (billion yen) 2,399.8 2,467.5 2,442.8 Net Income (billion yen) 2,493.9 1,882.8 2,076.1 Vision & Philosophy R&D Expenses (billion yen) 1,064.2 1,048.8 1,110.3 Capital Investment (billion yen) 1,302.7 1,465.8 1,393.0 Sustainability Data Book 4 Sustainability Data Book Overview Promoting Sustainability Environment Society Governance Performance Data Overview of Toyota Motor Corporation Promoting Sustainability Updated in December 2020 Sustainability Policy Materiality (key sustainability issues) Toyota is working on initiatives that contribute to the sustainable Toyota has been committed to resolving various social issues through its business activities. As the issues become increasingly diversified and development of society and the world through all its business complicated and in view of the ever-changing social trends and external voices, Toyota has identified six key issues that it needs to focus activities in cooperation with global society. Toyota aims to become particular efforts on as materiality issues, with the aim of both contributing to society and sustainably enhancing its own corporate value. In the a company that is admired and trusted by society by sharing and process of identifying the six issues, first we referred