ANNI BOND 3101 Cinnamon Circle | Raleigh, NC 27610 (919) 758-6935 | [email protected]
OBJECTIVE To write/edit technical documentation in the technology or gaming fields.
PROFESSIONAL Troppus Software Corporation Superior, CO EXPERIENCE SKMS KB/CM Engineer, Engineering 2011 – Present Developed content for the premium tech support application, Symbi. Managed Sling Media knowledge base initiative where new Sling Media articles and article updates were implemented in our knowledge base for a Sling Media-branded version of our client; Spearheaded the development of the first internal style guide. Edited articles written by other content engineers for spelling, grammar, correctness, consistency, and in-house style guide adherence; Tested features, bugs, and fixes in the development tools. Tested DISH Network ViP722k, Hopper with Sling Adapter, and Joey DVRs.
University of North Carolina at Charlotte Charlotte, NC Intern, Information Technology Services 2011 Authored a 60+ page manual with another student for the System Administration Management (SAM) tool, used to plan budgets and expenses in UNC Charlotte colleges; Authored a 30+ page manual for the reports section; Authored a quick reference guide for SAM; Edited a reference guide of commonly used account codes for SAM.
UNC Charlotte Student Media Publications Charlotte, NC Copy Editor, The University Times 2009 – 2011 Was promoted to Asstistant Copy Editor in January 2010 and again to Copy Editor in August 2010. Edited articles written by other students for grammar, spelling, and Associated Press errors and applied the edits to digital copies; Edited housing and welcome guides produced by the paper three times a year; Wrote stories about events or ideas that impacted Charlotte.
EDUCATION North Carolina State University Raleigh, NC Technical Communications M.S. In Progress
University of North Carolina at Charlotte Charlotte, NC English, Technical Writing B.A. 3.4 GPA
AWARDS CES 2014’s “Product Innovation Award” to the Symbi team. “Outstanding Section Editor Award” from UNC Charlotte Student Media, 2009 and 2010. “Certificate of Appreciation Service Award” from UNC Charlotte Student Media, 2009 and 2010. Chancellor’s List (GPA of 3.8+) at UNC Charlotte, 2009 and 2011.
PROFICIENCY HTML, CSS, XML; Expression Engine, WordPress; Trello, Mingle; Adobe Dreamweaver and Aptana Studio; Adobe InDesign, Scribus, and Quark; Adobe Photoshop, Snagit, and GIMP; Camtasia Studio; Microsoft Office, Libre Office, LyX, and OpenOffice.org
MISC. Helped develop gaming blog, Player Theory, with my husband. I edit PT for spelling, grammar, correctness, consistency, and AP style guide adherence; Officer for