Dfs Vendor Shipping Guide

Routing and Documentation Guidelines

Starboard Cruise Services desires all vendor shipments, whether shipped freight Prepaid or Collect, to Starboard’s Miami warehouse or shipped direct to a vessel be packaged and transported effectively and safely. This guide will summarize the most important compliance requirements for each shipment and provide instructions for transportation from vendor to Starboard Cruise Services’ final destination.

Vendors are advised that failure to follow these procedures and adhere to shipment instructions from Starboard Cruise Services Logistics Department will subject the vendor to charges for all costs incurred by Starboard Cruise Services beyond those that would have been incurred as provided for by following procedure.

Table of Contents

1. General Load Guidelines…………….……………………………………………………2

2. Documentation Guidelines…………………………………………………………….3 - 6

3. Customs Document Control Requirements……………………………………………..7

4. Vendors Shipping Prepaid Guidelines………………………………………………..8 - 9

5. Vendors Shipping Collect Guidelines………………………………………………10 - 12

6. Vendors Shipping Direct Ship Delivery (DSD) Guidelines……………………....13 - 15

7. Freight Billing Guidelines………………………………………………………………....16

8. Ship To Address Information……………………………………………………………..17

1 1. General Load Guidelines

Vendors are required to pack merchandise in cartons that are new, sturdy and can withstand handling and transportation. Shipments received in poor condition may be repacked in new cartons at the Vendor’s expense.

Merchandise must be shipped on pallets or slip sheets unless otherwise requested by Starboard.

All shipments departing from vendor on August 15th, 2005, or later, must be in compliance with the new USDA Wooden Packing Material Regulation. This includes Stock and Cross Dock orders to the Distribution Center, and DSDs from ALL origins, domestic and international. USDA Wood Packing Material Regulation requires that wooden packing materials such as pallets, crates, boxes, and dunnage be either heat treated or fumigated with methyl bromide, in accordance with the IPPC guidelines and marked with an approved international mark certifying treatment. See Guidelines, Final Rule, and STB Letter documents.

Cartons from one Purchase Order must not be mixed among several pallets.

Shrink-wrap on pallets should be down to include the pallet base to protect merchandise and avoid cartons sliding or falling during transportation.

Shipping floor loaded trucks/containers results in additional cost for manual processing, delays, and potential damages which will be recovered through a Vendor Compliance chargeback to the vendor.

Temperature sensitive shipping requirements must be clearly stated to the Starboard Consolidator when requesting a pick-up or when delivering to consolidator.

2 2. Documentation Guidelines

A. Packing List For Stock shipments, one set of Packing Lists must be attached to the outside of the Lead Carton (carton 1 of X) of the Purchase Order.

For Cross Dock and Direct Ship Deliveries, one set of Packing List must be attached to the outside of the Lead Carton of the Purchase Order and one must be included inside the cartons.

Each Packing List must correspond to only one specific Starboard Purchase Order and Commercial Invoice.

The Packing List must show the following:  Ship From Address  Ship To Address  Cruise line, Ship Name, and Ship Number (if order is Cross dock order, packed to a ship by vendor)  Starboard Purchase Order number, including prefix  Starboard ITEM NUMBER (sku)  Item description  Contents by carton (preferred, optional)  Quantities ordered (preferred, optional)  Quantities shipped  Relevant Invoice Number  Breakdown per size and color for RTW and shoe orders  Breakdown per fabric and per pattern for ties/scarves  Country of origin (if not supported by a certificate of origin)  Gross weight (specify unit of measure)  Measurements (specify unit of measure)  Number and type of outer packaging  Net weight  Total Carton Count for the PO Please do not include prices.

3 B. Commercial Invoice The Commercial Invoice is required for all shipments including those from and within the United States and for shipments traveling in-bond while in and moving out of the United States.

Each Commercial Invoice must correspond to only one Starboard Purchase Order and must show the following:  Vendor Name and Address of actual manufacturer/seller  Bill to as per Purchase Order  Ship to address  Terms of payment  Terms of delivery  Mode of transportation  Possible discount (cash discount), rebate or allowance  Manufacturing date, best before date/expiration date (Food/Candy)  Shelf life (Food and Candy)  Starboard Purchase Order number, including prefix  Country of origin  Quantities shipped, number and type of packages  Description of merchandise  Freight classification  Item cost and currency  Extended cost  Vendor style (including size/color where applicable)  Material/Fabrics description for RTW (export only)

A Pro Forma invoice should be included for all Liquor orders. A pro forma should also be generated for any shipment made free of charge (F.O.C.), dummy items or empty boxes, and the document must show a value per item. These should be invoiced separately from regular selling item

C. Bill of Lading / Air Way Bill For shipments of Duty Free and Duty Paid orders, do not mix Duty Free and Duty Paid orders on the same HAWB. A separate HAWB is required for the Duty Free orders from the Duty Paid orders. A DF HAWB and a DP HAWB may be on the same MAWB.

Each bill of lading must show the following:  Starboard Purchase order number(s)  Total number of cartons by PO  Weight and cube by PO 4  Temperature control requirements  Hazardous designation, if applicable  Any special handling required (e.g. in-bond)  Freight payment terms. Collect (Starboard Cruise Services pays freight) or Prepaid (vendor pays freight).

D. Hazardous Goods Hazardous materials (fragrance, nail polish, etc.) must be properly packaged and designated on the cartons as required by IATA dangerous goods regulations. A copy of the Material Safety Data Sheet must be on file with the Transportation Control Center for each product shipped to Starboard Cruise Services.

E. In-Bond Shipment Documents Shipments out of bonded warehouses, traveling within the United States, originating from Canada and transporting through the United States or originating from a free trade zone must be provided with an IT (CF7512) or WDT(CF7512) for bonded movement to final destination. The IT (CF7512) the WDT (CF7512) must be validated by Customs and Border Protection at Port of Destination before delivery to Starboard’s Distribution Center.

F. ATF Documentation (Liquor and Tobacco Shipments) Liquor or Tobacco shipments that move from export warehouses must be provided with ATF documentation to expedite proper clearance of the Starboard generated warehouse entry. A copy of the ATF documentation must be attached to the bill of lading or airway bill. The original ATF documentation must be sent via Courier Service to the following address.

FOR SHIPMENTS TO THE STARBOARD DISTRIBUTION CENTER IN MIAMI, FL, USA, DOCUMENTATION MUST BE RECEIVED AT STARBOARD A MINIMUM OF 24 HOURS PRIOR TO DELIVERY OF SHIPMENT:

Starboard Cruise Services, Inc. Attn: Customs Document Control Dept. 9290 NW 112th Avenue, Suite 1 Miami, FL 33176 Fax Copy to: (786) 845-1100

G. Age Certificate The Age Certificate is required for all export shipments and the original must also be sent to Starboard Cruise Services.

5 H. CITES Certificate / Fish & Wildlife CITES is the Convention on International Trade in Endangered Species of Wild Fauna and Flora. The Common Name, the Scientific Name, the Origin must be stated on documents for all merchandise subject to the U.S. FISH & WILDLIFE SERVICES. Vendors shipping food or other product(s) requiring CITES certificates must complete the documentation prior to requesting pickup. The certificate must be faxed to Starboard Logistics with the request for pickup. The CITES certificate must be noted on the bill of lading as being required and must be attached to the bill of lading or air waybill at the time of shipment.

I. Certificate of Origin Certificate of Origin country documentation, attached to the bill of lading, must be provided for all export shipments.

J. Importer Security Filing rule, ISF 10.2 All international ocean shipments require compliance to CBP ISF 10.2 rule. CBP requires ISF 10.2 filing 24 hrs prior to cargo loading on vessel at foreign port.

Per Starboard’s Supplier Compliance Requirements, the Prepaid Vendor’s freight forwarder/consolidator of choice is required to file the ISF on behalf of Starboard Cruise Services. The ISF 10.2 Confirmation Number must be provided on the Shipment Notification Form to Starboard’s transportation department and Customs Document Control department upon shipment. See Section 3 and 4 of this document for details.

6 3. Customs Document Control Requirements  For payment, fax copies of your Commercial Invoices and Packing List for merchandise to “Bill To” address noted on your purchase order. Fax # 305- 592-9432 or email to: [email protected].

 For shipments to the Starboard Distribution Center in Miami, FL, USA, the ORIGINALS must be sent by Courier Service to the following address. DOCUMENTS MUST BE RECEIVED AT LEAST 24 HRS PRIOR TO SHIPMENT ARRIVAL AT DESTINATION:

Starboard Cruise Services, Inc.

Attn: Customs Document Control Dept.

9290 NW 112th Avenue, Suite 1

Miami, FL 33176

Please ensure that the Starboard Purchase Order Number is on all documents.

For DSD (Direct Ship Delivery) Orders, Customs documentation needs to be provided to the corresponding Port Agent at port of destination.

 Email or Fax an additional set of copies, including Commercial Invoice, Packing List, BOL/AWB, to the Customs Document Control Department immediately upon shipment or at the time pick up is requested. Email is preferred.

 Fax No. (786) 845-1100

 Email to: [email protected]

 Per CBP (Customs Border Patrol) Importer Security Filing rule, all ocean shipments require ISF 10.2. Filing must be 24 Hours prior to cargo loading on vessel at foreign seaport.

Vendor shipping Freight Terms – Prepaid ocean shipments, must transmit ISF 10.2 and advice ISF Confirmation Number to Starboard via email upon shipment. Email to: [email protected]

Sample ISF 10.2 Confirmation Number data to include in email

7 4. VENDORS SHIPPING PREPAID to the Starboard DC

Vendors shipping Prepaid using their own carrier or truck (where Starboard Cruise Services, Inc. is not responsible for the freight charges) are required to follow this Routing Guide.

Vendors shipping Freight Terms Prepaid must submit the Shipping Notification Form (SNF) showing the carrier the vendor will be using and the necessary documents (i.e. invoice, etc.) at least 24 hours prior to shipment of domestic or air shipments. For international ocean shipments, please see below.

ATTENTION: ALL INTERNATIONAL OCEAN SHIPMENTS REQUIRE ISF 10+2. CBP Requires 24 hrs prior to cargo loading on a vessel at a foreign seaport.

Vendors shipping Freight Terms – Prepaid must adhere to the new regulation and provide confirmation of compliance on the Shipment Notification Form (SNF) prior to routing the shipment to Starboard Cruise Services Distribution Center. The Prepaid Vendor’s freight forwarder/consolidator of choice is required to file the ISF on behalf of Starboard Cruise Services. See revised SNF attached or obtain at http://logistics.starboardcruise.com/supplier_manual/routing.htm . In addition to providing the providing ISF Confirmation Number compliance on the SNF, vendor must provide the ISF Confirmation Number via email to:

Email to: [email protected]

SNF should indicate ACTUAL shipment READY DATE in the READY DATE field. This date represents the date the vendor will actually have the shipment ready for pick up or delivery to carrier. In order to be in compliance, the actual READY DATE must fall within the Shipment Window on the PO.

SNF is located under Shipping Forms in the Routing Guide and Documentation Requirements page of the Vendor Manual.

Submit Shipping Notification Form (SNF) for Freight Terms Prepaid shipments via email to: [email protected]. By phone, the inbound coordinator may be contacted at (786-845-7340)

SNF must be submitted with the following information. Detailed instructions are located in the instruction tab in the SNF file: ATTENTION: ALL INTERNATIONAL OCEAN SHIPMENTS REQUIRE ISF 10+2. CBP Requires 24 hrs prior to cargo loading on a vessel at a foreign seaport.

 Shipment Origin  Shipment Destination  Final Delivery Location  Shipper Name, Address, Contact information  Freight Payment and Trade Terms

8  Ready Date and Time  Purchase order number(s)  PO Start Ship date  PO Order Cancelled On  Number of cartons  Weight and cube for each PO  Items (quantity)  Pallets  Commodity description  Pick up location  Location shipping hours or close time  Value for watches and fine jewelry  Haz Mat, in bond, and temperature control requirements

Starboard Logistics will perform the following:

 Validate the PO and shipping window  International Ocean shipments require 10+2. Starboard will contact the appointed carrier to verify CBP ISF Response Number.

The Prepaid vendor may then ship the merchandise with their appointed carrier.

A signed bill of lading displaying the carrier’s pro number should be sent to Starboard Inbound Logistics via email to [email protected] the day after vendor’s carrier picks-up for tracing purposes.

For shipments to the Starboard Distribution Center, carrier must request and obtain delivery appointment. Deliveries without appointment will not be accepted and are subject to Compliance Recovery Fees.

For Delivery Appointment, contact Daisy Arencibia at 786-845-7357.

Failure to follow these instructions from STARBOARD LOGISTICS will result in charge backs for costs incurred by Starboard due to non-compliance.

9 5. VENDORS SHIPPING COLLECT to the Starboard DC

DOMESTIC Collect Shipments:

Complete the Pick-Up Request Form (PURF) and send it electronically to: [email protected], 48 hours prior to 1st Ship Window Date on PO.

Ensure that order is not shipped until you receive the Pick-Up Request Confirmation email from Starboard’s Transportation Dept with shipment instructions.

PURF should indicate ACTUAL shipment READY DATE in the READY DATE field. This date represents the date the vendor will actually have the shipment ready for pick up by carrier. In order to be in compliance, the actual READY DATE must fall within the Shipment Window on the PO.

PURF is located in the Shipping Forms section of the Routing Guide and Documentation Guidelines page of this Vendor Manual. Instructions for completing PURF are located in the instructions tab in the PURF file.

The Pick-up Request Form must be submitted with the Commercial or Pro Forma invoice.

All questions must be directed to the contact on the PURF form or to the [email protected] address. By phone, the inbound coordinator may be contacted at (786-845-7494). Coordinators will respond in most instances the same day the PURF is submitted and in all cases within 24 hours.

PURF must be submitted with the following information. Detailed instructions are located in the instruction tab in the PURF file:  Shipment Origin  Shipment Destination  Final Delivery Location  Shipper Name, Address, Contact information  Freight Payment and Trade Terms  Ready Date and Time  Purchase order numbers  PO Start Ship date  PO Order Cancelled On  Number of cartons  Weight and cube for each PO  Items (quantity)  Pallets  Commodity description  Pick up location  Location shipping hours or close time

10  Value for watches and fine jewelry  Haz Mat, in bond, and temperature control requirements

For shipments to the Starboard Distribution Center, carrier must request and obtain delivery appointment. Deliveries without appointment will not be accepted.

For Delivery Appointment, contact Daisy Arencibia at 786-845-7357.

INTERNATIONAL Collect Shipments:

Complete the Pick-Up Request Form (PURF) and send it electronically to: [email protected], 48 hours prior to 1st Ship Window Date on PO.

Suppliers shipping Freight Terms – Collect must provide the commodity HTSUS number (as 6 digit level) when submitting the Pick-Up Request Form (PURF). See revised PURF attached or obtain at http://logistics.starboardcruise.com/supplier_manual/routing.htm.

The Pick-up Request Form must be submitted with the Commercial or Pro Forma invoice and CITES certificate, if applicable.

Depending on Freight Terms (FCA/FOB), vendor will deliver merchandise as agree/arranged with Starboard Cruise Services and Starboard Logistics local Consolidator warehouse.

PURF should indicate ACTUAL shipment READY DATE in the READY DATE field. This date represents the date the vendor will actually have the shipment ready for pick up by carrier or will deliver to the Consolidator. In order to be in compliance, the actual READY DATE must fall within the Shipment Window on the PO.

PURF must be submitted with the following information. Detailed instructions are located in the instruction tab in the PURF file:  HTSUS number (at 6 digit level)  Shipment Origin  Shipment Destination  Final Delivery Location  Shipper Name, Address, Contact information  Freight Payment and Trade Terms  Ready Date and Time  Purchase order numbers 11  PO Start Ship date  PO Order Cancelled On  Number of cartons  Weight and cube for each PO  Items (quantity)  Pallets  Commodity description  Pick up location  Location shipping hours or close time  Value for watches and fine jewelry  Haz Mat, in bond, and temperature control requirements

SHIPMENTS WILL NOT BE ROUTED UNTIL THE COMMERCIAL INVOICE IS RECEIVED AT STARBOARD’S INBOUND LOGISTICS DEPARTMENT. FOR LIQUOR SHIPMENTS THE PROFORMA INVOICE IS REQUIRED.

SHIPMENTS THAT REQUIRE CITES CERTIFICATION WILL NOT BE ROUTED UNTIL THE CERTIFICATE IS RECEIVED AT STARBOARD APPOINTED CONSOLIDATOR.

Hazardous material shipments must be properly packaged and documented according to IATA Dangerous Goods Regulations. Bonded goods must be properly packaged and documented according to Customs Regulations. Temperature sensitive shipping requirements must be clearly stated on the pick up request and on the bill of lading.

Starboard Logistics will perform the following:  Validate the PO No. and the Shipping Window (Start Ship Date / Order Cancelled On date) of the PO  Check the quantities advised on PURF vs PO  Check for temperature sensitive shipping requirements advised on the PURF  Assign TRANSPORTATION CONTROL NUMBERS to each unique shipment  Determine routing  Advise the vendor contact person of routing and bill of lading instructions for consignees  Dispatch the pickup to the Starboard Cruise Services authorized carrier. The TC number must be placed on the bill of lading

12 6. DSD (Drop/Direct Ship Delivery) to Cruise Vessel en Route

If goods are to be forwarded direct to a cruise vessel, you will be informed when receiving the purchase order. Due to the fact that cruise vessels change their itinerary, we have to make sure goods are still required to be forwarded to the initial destination, therefore, the following procedure needs to be followed:

Freight Prepaid DSD Shipments

Complete the Direct Ship Delivery Form (DSDF) and send it electronically to: [email protected] and to the Port Agent 48 hours prior to the shipments arrival at the Port Agent. Port Agent information is found on the Starboard Purchase Order. Failure to comply with these guidelines will result in rejection of the shipment by the designated Port Agent at destination, return at vendor/shipper’s expense and charge backs for non compliance. DSDF is located in the Shipping Forms section of the Routing Guide and Documentation Guidelines page of this Vendor Manual. Instructions for completing DSDF are located in the instructions tab in the DSDF file. Please note that on the DSD Form there are certain fields that have drop down arrows which will indicate the vessel name and the port agent’s complete name, address, telephone number and email address, simply download this form to your desktop and fill in the appropriate fields with all pertinent information regarding your shipment.

DSDF should indicate ACTUAL shipment READY DATE in the READY DATE field. This date represents the date the vendor will actually have the shipment ready for deliver to the Consolidator. In order to be in compliance, the actual READY DATE must fall within the Shipment Window on the PO.

All questions must be directed to the contact on the DSDF form or to the [email protected] address. By phone, the inbound coordinator may be contacted at (786-845-7340). Coordinators will respond in most instances the same day the DSDF is submitted and in all cases within 24 hours.

DSDF must be submitted with the following information. Detailed instructions are located in the instruction tab in the DSDF file:  Shipment Origin  Shipment Destination  Final Delivery Location (Cruise line, Vessel Name, #)  Shipper Name, Address, Contact information  Freight Payment and Trade Terms  Ready Date and Time  Purchase order numbers

13  PO Start Ship date  PO Order Cancelled On  Number of cartons  Weight and cube for each PO  Items (quantity)  Pallets  Commodity description  Invoice Number  Haz Mat, in bond, and temperature control requirements

Starboard Logistics will perform the following:  Confirm the PO information  Confirm itinerary of the vessel

Freight Collect DSD Shipments

Complete the Direct Ship Delivery Form (DSDF) and send it electronically to: [email protected], 48 hours prior to 1st Ship Window Date on PO.

DSDF is located in the Shipping Forms section of the Routing Guide and Documentation Guidelines page of this Vendor Manual. Instructions for completing DSDF are located in the instructions tab in the DSDF file.

DSDF should indicate ACTUAL shipment READY DATE in the READY DATE field. This date represents the date the vendor will actually have the shipment ready for pick up by carrier or will deliver to the Consolidator. In order to be in compliance, the actual READY DATE must fall within the Shipment Window on the PO.

All questions must be directed to the contact on the DSDF form or to the [email protected] address. By phone, the inbound coordinator may be contacted at (786-845-7494). Coordinators will respond in most instances the same day the DSDF is submitted and in all cases within 24 hours.

DSDF must be submitted with the following information. Detailed instructions are located in the instruction tab in the DSDF file:  Shipment Origin  Shipment Destination  Final Delivery Location (Cruiseline, Vessel Name, and #)  Shipper Name, Address, Contact information  Freight Payment and Trade Terms  Ready Date and Time  Purchase order numbers

14  PO Start Ship date  PO Order Cancelled On  Number of cartons  Weight and cube for each PO  Items (quantity)  Pallets  Commodity description  Pick up location  Location shipping hours or close time  Value for watches and fine jewelry  Haz Mat, in bond, and temperature control requirements

Starboard Logistics will perform the following:  Confirm the PO information  Confirm itinerary of the vessel  Assign a consolidator, if shipment is Freight Collect  Advise port agent and vessel of shipment arrival.

All DSD shipments must follow the above process.

Send inquiries to: [email protected], if Freight Terms on DSD order are Collect. [email protected], if Freight Terms on DSD order are Prepaid.

15 7. Freight Billing Guidelines

Domestic Shipments:

A. Freight charges paid by Starboard Cruise Services

The bill of lading should be marked with the “Bill to” for transportation charges as follows: Starboard Cruise Services Attn: Freight Accounts Payable Dept. 8400 N.W. 36 Street, Suite 600 Miami, FL 33166

B. Freight charges paid by Vendor

For shipments moving freight PREPAID, the bill of lading should clearly state to whom the freight charges are to be billed.

International Shipments:

A. Freight charges paid by Starboard Cruise Services

The appointed Starboard consolidator will charge Starboard Cruise Services the freight charges for the shipment handled.

B. Freight charges paid by Vendor

For shipments moving freight PREPAID, the bill of lading should clearly state to whom the freight charges are to be billed.

If freight charges are not built into Cost of Goods, Freight charges must be shown as separate line item on invoice or on a separate invoice referring to original invoice number.

16 8. SHIP TO Address Information

All Starboard shipments to our Distribution Center should be shipped to the following address:

Starboard Cruise Services, Inc. 9290 N.W. 112th Avenue, Suite 8 Medley, FL 33178.