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Mobile Plans Critical Information Summary This summary does not re ect any discounts, bonus data or promotions which may apply from time to time. Mobile Plans Plan (24-month term) $59/mth $79/mth $99/mth $129/mth Minimum Monthly Charge $59 $79 $99 $129 Monthly Calls Unlimited Unlimited Unlimited Unlimited SMS, MMS and MessageBank® Unlimited Unlimited Unlimited Unlimited Monthly Data Allowance 3GB 10GB 30GB 60GB International Monthly Calls PAYG PAYG Unlimited to Unlimited to and SMS from Australia Eligible Destinations Eligible Destinations International Roaming calls and Refer to Using your service overseas Unlimited in Eligible SMS for use while overseas Roaming Destinations International Roaming data Refer to Using your service overseas 2GB in Eligible allowance for use while overseas Roaming Destinations Early Termination Charge $708 $948 $1,188 $1,548 Total Minimum Cost $1,416 $1,896 $2,376 $3,096 Domestic allowances: Calls, SMS and MMS to standard Australian numbers. For $59 and $79 plan Extra Data $10/GB automatically added in 1GB blocks for use that month if you don’t choose to add Peace of Mind data. All for use in Australia. Roaming allowances: For details, refer to Monthly International Roaming allowance section. All allowances: For Personal use in a smartphone only. FairPlay Policy applies. Information about the service Peace of Mind data If you have a $59 and $79 plan, you may add Peace of Mind data Your Mobile plan (Plan) is for a post-paid mobile phone service. for $10/mth otherwise Extra Data is auto added in 1GB blocks at a It gives you access to our network, a mobile phone number, lets you cost of $10/GB. You will be charged for Peace of Mind data each make and receive calls, send and receive messages, and access month until you cancel even if you don’t use all your included data mobile data. You can’t share the mobile data between other plans in a month. on the same account. Peace of Mind data is included with the $99 and $129 plan Device Payment Contract however you can switch to Extra Data at a cost of $10/GB. For You must purchase a handset to use with your Plan and pay it off Peace of Mind data if you exceed your included data allowance, over 24 interest-free monthly payments. Because your Plan and your data speeds are capped at 1.5Mbps until the end of your bill Device Payment Contract have the same start date and 24-month cycle (not suitable for HD video or high speed applications, and term, you'll receive a monthly credit. If you cancel early, the means that some web pages, video/social media content and files remaining handset payments will be higher as you’ll no longer may take longer to load) and slowed further during busy periods. receive a credit. Extra Data Minimum term Unless you’ve opted in to Peace of Mind data for an additional 24-months. $10/mth, or if you are on the $99 and $129 plan and have chosen Monthly Calls (domestic) to switch to Extra Data, if you use more than your Monthly Data Monthly Calls allowance, we will automatically add extra data to your service in Unlimited. Your Monthly Calls can be used in Australia for calls blocks of 1GB for $10 (Extra Data). to standard Australian numbers, as well as most 11xx, 12xx, Monthly International Roaming allowance 13xx and 1800 numbers. If you have a $129 plan, it includes unlimited calls and SMS to International Monthly Calls and SMS from Australia standard fixed and mobile numbers, and a monthly International If you have a a $99 or $129 plan, it includes unlimited international Roaming data allowance (in the table above), for use while in: calls and SMS from Australia to standard fixed and mobile Argentina, Austria, Bangladesh, Belarus, Belgium, Brazil, Brunei, numbers in Bangladesh, Canada, China, Hong Kong, India, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Lebanon, Malaysia, New Zealand, Pakistan, Singapore, South Cyprus, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Fiji, Korea, Sri Lanka, UK, USA and Vietnam (Eligible Destinations). Finland, France, Germany, Greece, Guatemala, Hong Kong, Monthly Data (domestic) Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Laos, Latvia, All data is not shareable and expires at the end of the month. Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Mexico, Data is for personal use in a smartphone and for use in Australia. Nauru, Netherlands, New Zealand, Norway, Papua New Guinea, Our FairPlay policy applies. Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovak Rep, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, UAE, UK, USA, Uruguay, Vanuatu, Vietnam (Eligible Roaming Destinations). Page 1 of 2 The list of Eligible Roaming Destinations may change from time to Call and mobile data usage information time. For a current list please visit telstra.com/overseas You will be sent SMS alerts in near real-time when you reach 50%, 85% and 100% of your Monthly Data allowance. We will also send Your unlimited calls and SMS doesn’t include MMS. Any data used you an alert if Extra Data is added to your service. to send or receive an MMS from an Eligible Roaming Destination will use your International Roaming data allowance. Your Find out how to check your usage at telstra.com/myusage International Roaming data allowance is separate from your Monthly Data allowance and can’t be shared with other services Using your service overseas Unless you’re re-contracting your existing service or have on your account. If you exceed your International Roaming data chosen to opt out, your Plan is automatically activated with allowance we’ll automatically add extra data to your service in International Roaming. blocks of 500MB for $10. What’s not included If you have a $129 plan it includes International Roaming allowances described in the above table. If you have a $59, $79 Your Monthly Calls and Monthly Data can’t be used overseas. or $99 plan you have an International Day Pass activated, which for Your Monthly Calls do not include calls, SMS or MMS to an additional charge per day lets you make and receive unlimited international numbers (except where your Plan includes calls and standard voice calls and SMS and includes 200MB data for use SMS to Eligible Destinations), premium numbers (eg 19xx each day (AEST) when travelling in Eligible Roaming Destinations. numbers) and some satellite numbers, 1234, 12 455 and 12 456 If you use more than your included data allowance on your numbers or content charges. International Day Pass, we’ll automatically add extra data If you have a $129 plan, your International Roaming calls and SMS to your service in blocks of 500MB for $10. For more information allowance does not include MMS or any calls or SMS to premium refer to the International Day Pass Critical Information Summary. numbers, satellite numbers, 1234, 12 455 and 12 456 numbers, Calls/SMS/MMS will be charged at international roaming rates content charges or calls or SMS while you are in non-Eligible (refer to telstra.com/overseas) and mobile data at $3 per MB Roaming Destinations. (charged per KB or part) where you: Charges for all calls, SMS and MMS not included in your Plan • use your mobile outside of Eligible Roaming Destinations can be found at telstra.com/customer-terms • choose to opt out of your International Day Pass (on a $59, $79 or $99 Mobile plan). Information about pricing For more information and pricing visit telstra.com/overseas or See the above table for your Plan pricing. refer to the International Day Pass Critical Information Summary. If you use your mobile for things not included in your Plan or Visit telstra.com/manageirusage for information on spend exceed your Monthly Data allowance, you’ll have to pay more management tools while you’re overseas. than your minimum monthly charge set out in the table above. To de-activate International Roaming call us on 12 5109. Accessory Repayment Option FairPlay Policy You can choose an Accessory Repayment Option (ARO) to buy You must comply with our FairPlay Policy and not use your service mobile accessories. You’ll be charged for your accessories in in an unacceptable, unreasonable or fraudulent manner, or in a interest-free monthly payments. If you cancel your ARO, way that detrimentally interferes with the integrity of, or causes you’ll have to pay the remaining cost of the accessories. significant congestion to, the network. We may take action if you Only available at selected Telstra stores and partners. breach the FairPlay Policy, including suspending or cancelling your Calls, SMS and MMS to International numbers service. If: Mobile coverage • you have an International call and SMS allowance included You can access 4GX coverage if you have a 4GX compatible device in your Plan and you call or SMS a country other than and are in a 4GX coverage area. If you’re outside 4GX areas or if Eligible Destinations or send an MMS to any overseas country you have a 4G or 3G device, you’ll receive access to our 4G or 3G (including Eligible Destinations); or coverage. Mobile coverage depends on a number of factors such • your Plan does not include an International call and as your device, location, surrounding landscape as well as the SMS allowance, physical building you may be using your device from. To find out The following charges apply: more about our mobile coverage and networks or how to optimise • calls to international numbers – for call rates to overseas, network performance visit telstra.com/coverage see telstra.com.au/mobile-other-call-types • SMS to international numbers – 50¢ per standard message sent per recipient; and We’re here to help • MMS to international numbers – 75¢ per standard message If you have questions about your plan visit sent per recipient.
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