Company Phone Numbers

Company Phone Numbers and Contacts/Underwriters

AAA Agent Support Center 888-222-2317 Fax 402-938-0053 Billing 888-222—2317 option 2 Underwriting 888-222-2317 option 4 All Claims 800-779-5630 Claims fax 313-425-3554 Territory Sales Manager Tracy Wisor 563-243-0796 Cell 563-249-5440 Fax 563-243-4195

AFLAC 365-9511 Regional Office 447-8936 Kathy Riggs 981-6650

Allied Group Lincoln Processing Center PO Box 82516 Lincoln, NE 68501-2516 Personal Lines 800-282-1446 Fax 800-811-5386 Commercial 866-322-3214 Farm Service Ctr 800-418-3188 DMRO Underwriting 1100 Locust ST Des Moines, IA 50391 Switchboard 800-532-1436 Fax Personal 515-508-2001 Fax Farm & Commercial 877-772-9579 Fax New Contract Bond 866-508-4101 Fax New Commercial Bond 866-508-4102 Farm Amends. [email protected] Commercial Teresa Folkerts 800-532-1436 ext 5338 Commercial Ann Watson 515-229-5095 Fax Ann Watson 515-334-7604 or 877-772-9579 Personal Jody Piagentini x4037 [email protected] Farm Mike Pitzen x5583 Marketing Rep Vickie 515-447-1491 (cell) Licensing Brenda x7347 [email protected] Insure to Value Vone x7593 Aspen Help Desk 888-667-3866 DMRO Claims Department 3820 109th ST, Dept 2004 Des Moines, IA 50391-2004 Claim Reporting 800-282-9445 Operator / Adjustors 800-532-1212 Fax 800-562-4339 Allied General 888-364-3434 701 5th AVE Des Moines, IA 50391-2002 800-532-1436 Tom Fever x8601 Donna x8953 AllState Insurance 800-336-9400 To make a payment call: 800-ALLSTATE ON screen #6-#1 Agency Advocate Bobby Croell 800-347-0040 x3118 Temp Rep:

Allstate Insurance Continued Chantal Farrell 800-829-3700 x3937 CL-Amy Phone 847-551-2240 Fax 847-551-4397 Reggie McConnell Office 913-685-6702 Cell 816-509-0713

Amerisafe Phone 800-256-9052 Fax 888-331-8870 Carisa Myers x3278 Cassy x3599 cmeyers @ amerisafe .com applications @ amerisafe .com

AutoOwners General (PL Downpayment) Attn: Billing Dept PO Box 30660 Lansing, Michigan 48909 Phone 800-346-0346 Fax 517-391-1915 All payments *except Life PO Box 30315 Lansing, MI 48909 Life Apps Fax 517-391-1906 Life Underwriting PO Box 30325 Lansing, MI 48909-7825 (All Life Payment & Apps) Sales – Ashley x8856 Annuity Services x1861 Life/LTC/DI Underwriter Amy Pogles or Lynette Morey x5269 Farm 800-346*0346 Kathy x1888 Stephanie x6393 [email protected] 1621 West Lakes Parkway PO Box 65440 West Des Moines, IA 50265-0440 Switchboard 800-258-5519 Fax 515-225-8845 Personal Lines Kelly Vest x4327 Commercial Lines Cindy Sandahl x4316 Loss runs Fax 515-225-8845 Fax 515-225-8845 Marketing Rep Dick Conklin x4351 cell 319-361-2228 Billing 800-288-8740 EFT form use *32119 Email changes: branchmail @ aoins .com In subject line put 07-0379-00 CL or PL Road Trouble Claim Fax# 800-295-2531 CR Claims Phone 888-841-6472 Fax 319-393-2283 Marketing Fax 517-391-1915

AO Flood Center 800-233-1131

AVIVA 800-728-3829 Supply Dept 800-800-9882 x4181 www . avivausa .com

Badger Insurance PO Box 2985 Milwaukee, WI 53201 800-837-7833 Per. Line Underwriter Diana Kirk Ext: 662 Comm. Line Underwriter Mary Baranowski Ext: 689 Comm. Fax 414-383-4339 Accounting Fax 414-383-4339 Accounting/ACH – Agency payments 414-647-3659 Margaret Warner

Benton Mutual Phone 319-442-3413 Fax 319-442-3421 Bill’s Cell 319-540-6159

Big I 4000 Westown Parkway STE 200 West Des Moines, IA 50266 Phone 800-272-9312 Fax 515-222-0610

Big M Agency Phone 800-362-2041 Fax 800-892-2303 Tammy Benson x8672

Bond Brokers Phone 888-488-2663 Fax 773-736-0835

Burns & Wilcox 800-328-1693

Celina Group 1 Insurance Square Celina, OH 45822-1690 Phone 800-552-5181 Fax 877-423-5462

Central Financial Ken Smith 800-728-3829

CNA 800-331-6053 Fax – Bond 605-335-0357

Concord General Agency Phone 800-388-8558 Fax 701-232-6974 Submissions @ concordc - ga .com

Conseco Phone 800-888-4918 Fax 317-817-2329 11825 N Pennsylvania St Carmel, IN 46032

Construction Capitol INC (bonds) Phone 763-543-6993 Fax 763-512-0430

Continental Western Commercial Shirley 800-235-2942 / 877-643-0219 Trucking Al Socarras x3529 Fax 877-818-2412 all Agricultural Patty Olson 800-533-0303 Larry Rickets 515-450-3060 Joan Bothwell x3202 Agency Support 800-432-4908 Claims Fax 877-818-2410 Glass Claims 866-232-6724 Union Region 877-778-7874 (Lincoln) Joyce Royal (Telecomm, Long Dist Providers, ect) Star Underwriter Janet Kean ext: 3230 jkean @ cwgins .com

Dairyland Insurance Underwriting 800-526-4252 Claims 800-325-9559 Fax 800-480-3699

EMC Fax 800-237-6136

Encompass 800-262-9262 Customer Service Fax 972-510-2718 Underwriting Fax 610-320-4744 Claim Reporting 800-588-7400 Claim Status 800-262-5238

ERS 3902 1st AVE NE Cedar Rapids, IA 52402 Phone 369-6911 Fax 369-6915

Farmers Mutual Hail 6785 Westown Parkway West Des Moines, IA 50266 Phone 800-247-5248 Fax 515-282-1220

FEMA 800-638-6620 Fax 800-827-8112 disaster #1763

First Comp Central Park Plaza South 222 South 15th ST STE 1200 Omaha, NE 68102-1680 PO Box 3009 Omaha, NE 68103-0009 Phone 888-500-3344 Fax 866-338-2667 Tim Lake

First Western PO Box 65660 West Des Moines, IA 50265-0660 (RLI) Phone 800-475-1000 Fax 515-225-3872 [email protected] Dan Burgus x418 Hazel Woods x421 Mike Porter x440 Marcia X415 Julie X422 mailroom @ fwins .com

Foremost Help Desk 800-528-5995 Underwriting/Apps 800-527-3905 John Grizwald 800-233-6136 x64573 ForemostStar.com Agent Appointment 877-346-5111

Global Marine Insurance Phone 800-748-0224 Fax 231-947-4407

Grinnell Mutual Phone 800-362-2041 Fax 800-823-6416 Customer Service x2455 Personal Lines Amy x8162 Commercial Lines Stacy x8337

Hagerty Insurance Phone 800-922-4050 Fax 231-941-8227

Harper Insurance Phone 563-927-3987 Fax 563-927-4781

Illinois Casualty Phone 800-445-3726 Anne Thomas 309-732-0115 Fax 309-793-1707 Underwriting correspondence Team 1@ ilcasco .com

IMT 800-274-3531 Commercial 877-346-5666 - Cindy Personal lines Fax 800-289-4392 Faye x743 Integrity 800-348-1741 Commercial Underwriter: Jen x8454 jurbanek @ imico .com

Iowa Alcohol & Beverage Division 515-281-7427 Liz

Iowa Bankers Insurance & Services 8800 NW 62nd ST PO Box 6210 Johnston, IA 50131 Phone 800-532-1423 Fax 515-286-4214

Iowa Fair Plan 6967 University AVE Des Moines, IA 50311 Phone 515-255-9531 Fax 515-255-6549

Iowa Mutual Switchboard 800-456-5259 Accounting 800-999-8921 Accounting Fax 800-627-0378 Personal Lines 800-333-2936 Underwriter Jane Jansen ext. 31298 Jane . jansen @ iowamutual .com Personal Lines Fax 800-288-9486 Commercial Lines 800-666-5234 Denny Napier x31319 Connie Schnack x31313 Commercial Fax 800-288-9183 Quick Quote Fax 800-333-2592 Sarah Randleman Claims 800-333-8692 Claims Fax 800-365-3407 Glass Claims 866-523-4278 Help Desk 800-288-9332 (Log on, password tech help) Marketing Rep: Tim Krall 319-430-0678 cell

Le Mars 800-545-6480 Customer Service 800-996-9922 Fax numbers General/PL Undw 866-385-4152 CL Underwriting 800-314-5089 Claims: FIRST NOTICE OF LOSS Accounting 877-560-4921 Rob 712-540-2718 Commercial Mark Holmes 563-659-1226 Farms 800-877-0600 Jayson Lamb ext 7459 Email addresses Agency services- marketing @ lemm .com Claims- claims @ lemm .com Customer Service- Lmmcsu @ lemm .com

Liberty Mutual 800-653-7893

Merchants Bonding 2100 Fleur DR Des Moines, IA 50321-1158 Phone 800-678-8171 Fax 515-243-0344 MetLife Insurance 500 Economy CT PO Box 441 Freeport, IL 61032-1045 Phone 800-680-3391 800-255-0332 Effective 1-1-2012 Fax 815-266-5386 Underwriter Kris Parr x4733 [email protected] Fax 866-766-4143 iiagentmail @ metlife .com (for policy changes/cancel) Spin-Off Department 888-341-6689 *NO money down for a spin off (were on Parents policy) Claims 800-854-6011 Claims Fax 866-743-1546 St Louis Claims Office 13045 Tesson Ferry RD St Louis, MO 63128 Bloomington Field Claim Office 1600 West 82nd ST, STE 200 Bloomington, MN 55431 Agency Interface Support Team 800-255-0332 Down Payment Questions 800-423-4545 x5813 Down Payments: PO Box 441 Freeport, IL 61032-1045 Billing 800-423-4545 x3703 Renewal Payments: PO Box 41753 Philadelphia, PA 19101-1753 Processing 800-680-3391 Supply Orders 800-638-7883 Tech Support 800-255-0332

Nationwide Flood Insurance Phone 800-255-8765 Fax 406-755-4403 Flood Insurance Processing Center PO Box 2057 Kalispell, MT 59903-2057

NCCI PO Box 74609 Chicago, IL 60675-4609 Phone 800-NCCI-123

Northern States 800-328-0828 Fax 651-646-1971

PAC 800-844-2678 Fax 314-421-3223

Partners 800-551-5151 David Zeller x429 Claims fax number: 262-798-5056 General fax number: 262-798-5040

Pekin Insurance LIC [email protected] Switchboard 800-447-0122 Fax 309-346-0826 Personal Lines Tony x2715 Tony’s Fax 309-478-2129 Commercial Lines Terah x2240 Commercial Fax 309-346-4419 Life Eric Shane x2537 Life Assistant Gerry x2520 Life Bert x2536 Sales help with on line Life quotes-Diana x2528 Annuities Brian Lee x2417 Life Fax 309-346-8398 Uni Plan x2476 Uni Plan Fax 309-478-2759 Policy Services x2499 Cashiers Dept x2354 Cashiers Fax (EFT Forms) 309-478-2175 Help Desk x2757 Supply Department x2209 Disability Policy Service x2718 Group Health Debbie Wilson x2480 Fax 309-478-2092 Tom Summers Marketing 563-249-7336 Quad Cities Claims Office 4646 38th AVE PO Box 499 Moline, IL 61266 Phone 888-271-1560 Fax 309-764-4437 Summer Shanle 396-5423 or 551-5025 *NEW Claims Reporting 888-735-4611 24 Hour Claims Reporting 888-PEKIN-11(73546) Use for Glass Fill also! For Cust to get Credit Info on self 800-456-6004

PIPAC Phone 800-765-1710 Group Fax 319-277-0530 Beth x7103 Nancy x7126 Melissa x7129 Rachel Ysbrand x7123 Laura DuBois x7125

Portamedics 866-839-8021 Progressive Insurance Customer Service / Underwriting 877-776-2436 Fax 800-229-1590 Tech 800-695-4050 Fleet 888-515-3296 Customer Line 800-925-2886 Drew Ferguson 800-321-9843 Tim Leuck: Our Rep 319-538-7887

Rain & Hail Phone 800-342-7194 Fax 515-559-1101

Safeco Phone 800-262-7055 Farm Kelly Green 800-262-7055 x26437 Fax: 877-215-6955 Fax: 877-344-5107 Commercial Sabrin Shirley 800-262-7055 x26118 Fax 425-376-7235 Claims 800-332-3226 Marketing Rep. Brent Schlicher 515-471-3803 Send Down Payments to: PO Box 66750 St Louis, MO 63166

Society Insurance PO Box 1029 Fond du Lac, WI 54936-1029 Phone 800-242-9703 Fax 920-922-3710 Jeff Dickman – Underwriter Small Business Underwriter – Julie Suemnicht Renewal Underwriter – Rob Zelazoski New Agent Fax 920-927112

TAM(Applied Systems) 800-999-5368 (319-373-2044) Paul C McCoy

Taylor Insurance Century 1-STE 140 2700 Westown Parkway West Des Moines, IA 50266-1411 Phone 800-422-3170 Fax 515-225-8073

THOMCO 800-476-4940 www . thomcoins .com

Travelers Insurance 1-877-878-2468 Underwriter: Adrian Claim Reporting 800-252-4633 Jim Christensen – 515-480-0080 Fax 877-872-5218

Truckers Insurance PO Box 1494 Des Moines, IA 50305 Phone 800-652-9515 Fax 515-276-1418 Julie K x2982 Lisa Gosden x2966

Universal Insurance Phone 800-385-9978 (Jim Morrow) Fax 515-285-8010

Victoria Insurance Phone 800-888-8424 Claims 800-926-3168 Toys 877-877-7907 All Faxes Except EFT 877-295-2923 Fax EFT Forms 800-440-4541

Viking Insurance PO Box 641115 Pittsburgh, PA 15264-1115 Phone 800-334-0090 Fax Endorsements 888-845-2447 Claims Correspondence/PO Box 5630 Madison, WI 53705-5930 Fax 503-362-6203 Marketing Rep James Streit 800-322-2733 x8263045 James . Streit @ sentry .com

Wellmark Individual Need to go through PIPAC initially (see above) 800-847-1506