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CONTENT STRATEGY Getting the Right Content to the Right User at the Right Time Europeana Content Strategy Europeana Content Strategy

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CONTENT STRATEGY Getting the Right Content to the Right User at the Right Time Europeana Content Strategy Europeana Content Strategy Turner-Pyramide, Heinrich Hamann, 1902-1903 Museum für Kunst und Gewerbe, Hamburg, CC0 EUROPEANA CONTENT STRATEGY Getting the right content to the right user at the right time Europeana Content Strategy Europeana Content Strategy Content Content 3 Executive summary 6 Introduction 10 • The purpose of the Europeana Content Strategy 10 • Europeana Strategy and Publishing Framework 11 Principles of the Europeana Content Strategy 12 • Quality instead of quantity 12 • Demand-driven content acquisition and publication 12 Priorities for content acquisition 14 • User demand for Europeana 14 • Europeana Thematic Collections 15 • Data quality 16 • Type of content relevant for Europeana 17 • Date range of content relevant to Europeana 18 • Geographic scope of content acquisition 19 Authors: Henning Scholz, Cécile Devarenne, Nuno Freire, Panagiotis Kyrou, • Non-digital objects 19 Joris Pekel, Milena Popova, Conxa Rodà, Malgorzata Szynkielewska, Wim van Dongen, Erwin Verbruggen, Uldis Zarins • Access to digital objects 20 • Masterpieces and lesser known collections for Europeana 20 March 2017 • Crowdsourced content 21 • Metadata and content from Wikimedia Foundation projects 21 foundation • Active (pull) and passive (push) content acquisition 24 • Priorities for publishing in Europeana 24 • Dissemination of content 25 Unless otherwise noted the contents of this document are licensed under the terms of a Creative Commons Conclusion 25 Attribution ShareAlike 4.0 licence. 3 [Ebstorf Mappa Mundi] Monialium Ebstorfensium mappamundi, anonymous 1280-1290 National Library of Bulgaria, Sofia, public domain Europeana Content Strategy Europeana Content Strategy Executive summary Europeana’s long-term goal is to “get the right • Type of content content to the right user at the right time”1. Our Europeana is not in a position to decide on a definition of ‘cultural heritage’. Therefore, it will continue to be inclusive and in principle Content Strategy drives the development and publish all types of content that museums, libraries, archives, and management of the content accessible via Europeana audiovisual institutions, based on their respective digital strategies, Collections and the Europeana APIs in pursuit of this consider important enough for publication in Europeana. However, Europeana will, based on experience, discuss with data partners if goal. publishing certain types of content is worth the effort. Its guiding principles are: • Date range Europeana is inclusive of the cultural heritage from centuries long past • Quality instead of quantity to modern times. Making 20th century content accessible is important ° Use the Europeana Publishing Framework (EPF) to define high-quality to avoid limiting the value of our services; for example, when engaging content and encourage institutions to open their data with the education sector. It is at the discretion of the cultural heritage ° Prioritise the improvement of existing published data over adding institutions to determine what is old enough to be deemed cultural new data heritage. ° Remove existing non-compliant data as specified by theEuropeana Publishing Guide • Geographic ° Showcase high-quality data in Europeana Thematic Collections Europeana focusses on content that is about Europe, Europeans, ° Achieve the first priority of the Europeana Strategy to improve data created in Europe, or owned by a European institution. Most of the quality material in Europeana will come from European institutions. But in ° Flip the relation between content in Tier 1 of the EPF and content in cases where it would strengthen our themes and the sources are Tier 2 Tier 2 and higher no later than 2020 or higher, Europeana may actively pursue content from non-European sources. • Demand-driven content acquisition and publication ° Analyse statistics of content accessed via Europeana Collections and • Non-digital objects Europeana APIs Metadata records in Europeana always need to point to a freely ° Conduct surveys and interview users to establish their content needs accessible digital object. This is specified in more detail in the ° Evaluate new content against relevance to Thematic Collections and Europeana Publishing Guide. EPF compliance • Access to digital objects Following these principles the Content Strategy concludes the following: Our users also need to be able to access the digital objects without authentication, passwords or filters on geographical location. • Masterpieces and lesser known collections 1 From the Content Strategy Alliance definition of Content Strategy: Europeana is unique in offering a discovery service for lesser known 6 http://contentstrategyalliance.com/the-beginnings/csa-charter/ collections, and therefore will not give special preference to 7 Europeana Content Strategy Europeana Content Strategy masterpieces in the content acquisition process unless there is a specific demand; for example, when specific masterpieces are important for a thematic collection. • Crowdsourced content Some well-known and trusted digital libraries and resources for digital cultural heritage have been developed by volunteers and often have resources that are otherwise not available via data partners with whom we work. If user demand for such crowdsourced resources (user created content) exists and the quality of these resources is sufficient, then this content is relevant and can be published in Europeana. We will always mark crowdsourced content in Europeana as such making it clear it is not content provided by a Europeana data partner. In some cases, to increase user participation, Europeana will actively design Pan-European campaigns to crowdsource content. • Metadata and content from Wikimedia Foundation projects Integration of metadata and content from Wikimedia Foundation projects into Europeana products can help improve user experience of these products. Depending on the source of the data, Europeana will select the most appropriate integration approach. The remainder of the Content Strategy document elaborates on the above conclusions in detail and specifies how Europeana intends to put these principles into practice. It details the rationale behind each element of the strategy and how it relates to Europeana’s strategy and other relevant policies. The operational aspects of the Content Strategy as well as the data requirements to implement the Content Strategy are specified in the Europeana Publishing Guide. Planche med konkylier. Planche 10., Franz Michael Regenfus 1758 Statens Museum for Kunst, Copenhagen, CC0 8 9 Europeana Content Strategy Europeana Content Strategy This Content Strategy specifies among other things the geographic scope of Introduction our content acquisition, the importance of masterpieces and lesser known collections for Europeana and how we deal with non-digital objects and We transform the world with culture! By ‘we’ we mean everyone in crowdsourced content. Europeana’s network across the cultural heritage and creative communities. We share the dream of a world where every citizen will have access to all The Content Strategy is driven by user demands to tailor Europeana to user cultural heritage. We believe that seamless access to culture enables a needs. This method will inform us of the themes we want to prioritise for positive and necessary transformation of the world we live in. We hope our publication, the quality aspects prioritised for improvement and the work contributes to that. With our products and services we want to functionalities we offer to distribute the content (e.g. search improvements). contribute to a stronger feeling of European identity, to unite Europe By making this connection between content and user needs more explicit, through culture; and we want our products and services to lead to real we also aim to engage more with our data partners, to help them identify economic change. When people - through our work - get a broader the right content. This way we can also show the value of content within our perspective on the horrors of the First World War, when they understand organisation and to our partners, in line with our brand values of ‘usable, the relevance of migration for the development of Europe or when they reliable and mutual’. express themselves through art from different countries, we have achieved our goal. If we can save cultural institutions money because they can re-use User demands and technologies will change and evolve over time. Therefore, our exhibitions platform, or if a cultural entrepreneur develops a new our Content Strategy needs to be adapted to these changes from time to business using our API, we have achieved our goal too. “We want to build on time. As the Content Strategy is built on the Europeana Strategy (see also the Europe’s rich heritage and make it easier for people to use, whether for following chapter), strategy refinements or a new strategy will require the work, learning or just for fun.”2 Content Strategy to be revised. In line with our annual cycle of business planning and prioritising our work for the following year, we will also look at the Content Strategy, review it and adapt certain aspects if necessary. The purpose of the Europeana Content Strategy We “dream of a world where every citizen will have access to all cultural heritage”3. If we want to make it easier for people to use cultural heritage, Europeana Strategy and Publishing Framework rich metadata are necessary so that cultural heritage objects can be With the Europeana Strategy we set ourselves three priorities: to improve identified and discovered.
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