 Faxed to Human Resources

Opening/Closing Procedures Checklist

Name ______Date ___/___/___ Store ______

INSTRUCTIONS: After covering each item listed, check that item. Involve the trainee by asking questions and performing the tasks.

OPEN AND CLOSE □ Has completed POS training and is efficient in all aspects (gift cards, refunds, etc) □ Review refund policy and $5 lifeboat □ Has attended Leadership Seminar or scheduled for next available □ Review the 4 “F’s” of Leadership □ Review refund policy, discuss judgment calls, the value of a customer □ Review procedure for filing accident reports □ Review procedure for acquiring MSDS sheets upon customer request □ Review forklift and propane policies □ Review Standardized Duty Lists and discuss accountability for completion □ Discuss staffing and importance of not vacating sales floor □ Review Store Opening/Closing Procedures (Managers Handbook OPER1100.01) □ Discuss how to conduct yourself with subordinates □ Keys □ Review countdown procedures □ Instruct on safe combination and security □ Set up alarm code □ Instruct on alarm system and “call back” procedures □ Trainee to perform walkthrough on all closing procedures □ Trainee to perform walkthrough on all opening procedures □ Understands exiting procedures (groups, inspect receipts) □ Review nightly PO procedures □ Review Customer Coordinator Best Practices

Trainer’s Signature ______Date ______

Manager’s Signature ______Date ______I agree that the items listed above have been sufficiently explained and/or shown to me, and I understand these items.

Associate Signature ______Date ______8/31/15