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The Eyes Have It Use Eye Contact Wisely to Connect with Your Audience THE MAGAZINE FOR COMMUNICATORS & LEADERS | DECEMBER 2013 TOASTMASTER® The Eyes Have It Use eye contact wisely to connect with your audience. PAGE 22 Toastmasters_Cover_DEC.FINAL.indd 1 11/13/13 11:58 AM VIEWPOINT TOASTMASTER® A Journey of Publisher 2013-2014 OFFICERS Daniel Rex International President Managing Editor George Yen, DTM Suzanne Frey Self-Discovery International President-Elect Senior Editor Mohammed Murad, DTM Paul Sterman First Vice President I had already hit upon the great truth that Associate Editor Jim Kokocki, DTM Mary Nesfield ability in speaking is one of the marks of a leader Second Vice President Junior Writer Mike Storkey, DTM Jennie Harris and that training in self-expression through Immediate Past President Editorial Assistant John Lau, DTM speech is one of the best ways of discovering Julie E. Kim Chief Executive Officer and developing hidden talents. Art Direction Daniel Rex Susan Campbell — Dr. Ralph C. Smedley, Secretary-Treasurer Graphic Design Sally Newell Cohen The Story of Toastmasters, Volume 1 Deidre Gaffney That visionary insight, expressed in the early 2013-2014 BOARD OF DIRECTORS Tom Jones, DTM Kristina Kihlberg, DTM 1900s when adult education was just beginning Region 1 Region 8 to win recognition, is the genesis and genius of Mike Barsul, DTM Richard Peck, DTM the Toastmasters program. Yet throughout the Region 2 Region 9 Karen Blake, DTM Don Griffith, DTM years, Toastmasters has been perceived solely as a public speaking organiza- Region 3 Region 10 tion—a limiting image. That is like confusing the sky with the universe. Patricia Hannan, DTM Khaled Matlagaitu, DTM Region 11 Speech is the means by which we reach the infinite universe of lifelong Region 4 Alan Shaner, DTM Mike Helm, DTM learning and self-discovery. On one level, there is the external realm of knowl- Region 5 Region 12 edge and skill, such as the techniques of self-expression through speech. Then Lori Lococo, DTM Deepak Menon, DTM Region 6 Region 13 there is the inner realm of hidden talents that is buried within us, waiting to Sharon Anita Hill, DTM Joseph Gomez, DTM be discovered and developed. Region 7 Region 14 The first key to unlocking this inner universe is gaining self-confidence through public speaking. Why is it that “many people fear public speaking TOASTMASTERS INTERNATIONAL more than death”? My hypothesis is that when we speak in front of a group of P.O. Box 9052, Mission Viejo, CA 92690 U.S.A. people, we are afraid that our weaknesses and deficiencies will be exposed for 949-858-8255 • Fax: 949-858-1207 • Voicemail: 949-835-1300 www.toastmasters.org/members all to see, or for what we think the audience will see. In confronting who we really are, we are compelled to let go of our CONTACTING WORLD HEADQUARTERS mask. The Chinese philosophy of Taoism promotes the power of letting For information on joining or go. The following statements are all attributed to Lao Tzu, the sixth-century building a club, visit: www.toastmasters.org B.C. philosopher. Article submission: [email protected] Letters to the Editor: [email protected] “When I let go of what I am, I become what I might be.” To change address, log in to: www.toastmasters.org/members “When I let go of what I have, I receive what I need.” Toastmasters International Mission: “When I feel most destroyed, I am about to grow.” We empower individuals to become more effective communicators and leaders. Does this kind of “letting go” apply to the letting go of the nervousness we feel when we give our Ice Breaker in front of an audience? Once we learn to let go of our masks, we are rewarded with a breakthrough in the form of confi- dence gained. The second key to this inner universe is awareness though self-reflection. WHERE LEADERS ARE MADE Making speeches requires a high degree of self-awareness. Socrates’ famous www.toastmasters.org saying “The unexamined life is not worth living” comes to mind. Toastmasters The Toastmaster magazine (ISSN 00408263) is published monthly by Toastmasters is a practice field from which we develop our self-awareness on our journey to International, Inc., 23182 Arroyo Vista, Rancho Santa Margarita, CA 92688, U.S.A. Periodicals postage paid at Mission Viejo, CA and additional mailing office. self-discovery and personal leadership. POSTMASTER: Send address change to the Toastmaster magazine, P.O. Box 9052, Mission Viejo, CA 92690, U.S.A. Published to promote the ideas and goals of Toastmasters International, a nonprofit educational organization of clubs throughout the worlddedicated to teaching skills in public speaking and leadership. Members’ subscriptions are included in the $36 semi-annual dues. The official publication of Toastmasters International carries authorized notices and articles regarding the activities and interests of the organization, but respon- sibility is not assumed for the opinions of the authors of other articles. The GEORGE YEN, DTM Toastmaster magazine does not endorse or guarantee the products it advertises. International President Copyright 2013 Toastmasters International, Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Not responsible for unsolicited material. Toastmasters International, the Toastmaster and the Toastmaster Inter national Emblem are trademarks of Toastmasters International registered in the United 2 WHERE LEADERS ARE MADE States, Canada and many other countries. Marca registrada en Mexico. Printed in U.S.A. 02 Viewpoint.indd 2 11/8/13 11:05 AM CONTENTS DECEMBER 2013 VOL. 79, NO. 12 16 FEATURES Table Talk 16 How to serve food for thought at meals. By Caren S. Neile, Ph.D., CL, ATMS The Eyes Have It 22 Use eye contact wisely to connect with your audience. By Ruth Nasrullah, ACB, ALB 10 14 5 4 LETTERS 14 THE HISTORY OF TOASTING COLUMNS Ancient tradition is full of 6 AROUND THE GLOBE colorful tidbits. 2 VIEWPOINT By Craig Harrison, DTM A Journey of Self-Discovery 10 MEMBER PROFILE: AIMEE LE, CC By George Yen, DTM Toastmasters helps pageant winner 20 CONFLICT RESOLUTION International President develop confidence and career. How to deal with difficult work By Julie Bawden-Davis relationships. 5 MY TURN By Renée Evenson My Path to a DTM Earned 12 STAY, SPEAK! WHAT DOG TRAINERS KNOW ABOUT PACK 26 BREAKING DOWN THE NUMBERS Respect in Dubai LEADERSHIP Finance pros explain complex money By Sujit Sukumaran, DTM Schooling and evaluation go matters in simple terms. 30 FUNNY YOU paw in hand. By Carmine Gallo SHOULD SAY THAT By Caren S. Neile, Ph.D., CL, ATMS I Think That I Shall Never See … 28 WHQ FINANCE TEAM MAKES MATH LOOK EASY By John Cadley The group is the last stop for all 31 TRAVELING monetary transactions. TOASTMASTER By Julie E. Kim TOASTMASTER | DECEMBER 2013 3 03 TOC_Dec.indd 3 11/8/13 11:05 AM LETTERS Today, I booked time to sit with Alone No More Toastmaster Tony, our immediate In the July issue, I was pleased to see past president and area governor. I the “Poise in Politics” article by Wei-ling value the time we shared, because Chen, as well as the Member Moment now I know what steps to take to help for Keli Yen. Since I joined Toastmasters Tony achieve his goal. in 1999, I have never read so much about As VPE, only when you have regular Taiwan Toastmasters in a single issue. To “As VPE, only when communication with members will you me, District 67 seems isolated—existing you have regular understand their needs. You will know and surviving alone—without being how to make every member feel like noticed outside of Taiwan. But this communication with family. issue shattered that idea. Taiwan, members will you CATHRYN XIANG, CC a beautiful island, with many exceptional Amazing Afternoon club and dedicated members with inspiring, Beijing, China understand their needs.” touching stories, deserves more — Cathryn Xiang, CC Foreign Hospitality recognition. I believe this was a good beginning. My trip to Central Africa would have BRUCE YANG, DTM been incomplete had I not visited the Taichung Toastmasters Pointers on Prezi Blantyre and Eloquent Toastmasters Taichung City, Taiwan Kudos to the staff of the Toastmaster clubs in southern Malawi. Prior to leaving magazine for the Tech Topics article in Canada to travel to Central Africa, I Awesome App the July issue, “Craving a Change from wrote to the vice president membership Congratulations Toastmasters PowerPoint?” by Christine Clapp. It of each club that I planned to visit. When International on a great app. I use would be good to see more articles like I arrived, I attended the clubs’ meetings. magazine apps all the time and this is this one. Although both clubs are small, the by far one of the best I’ve seen. The In her article, Clapp lists both meeting quality was excellent. All September digital magazine featured a advantages and disadvantages of using the members were very hospitable, and I felt great animated cover, a good layout of presentation software Prezi. However, I right at home. The next time you plan to the table of contents and a good preview must take exception to her claim that it is travel, contact local clubs so that you, too, pane. The app also allows you to easily not easy to make handouts with this tool, can learn from and share with share a story. What an awesome job! because anyone (even those using a free other Toastmasters. EKUAGRL, commenting on the web-based subscription) can easily save LYN HILL, DTM Toastmasters International app in the their work as a PDF document, which can Podium Pros Toastmasters Apple App Store London, Ontario, Canada then serve as a handout for your audience.
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