Some libraries that provide or collaborate with I & R services

 Springfield-Greene County (MO) Library District Provides database management for 2-1-1 Missouri; provides online database and print directories for Springfield area http://thelibrary.springfield.missouri.org/directory/directory.cfm

 Memphis (TN) Public Library – LINC/2-1-1 Provides regional 2-1-1 call center and database management; provides Community Resource Room and email distribution list to social services. Has provided I & R since 1975 http://www.memphislibrary.org/linc/211.htm

 San Francisco (CA) Public Library – Community Services Directory Provides online community services database http://sflib1.sfpl.org:83/screens/aboutcsd.htm

 National Library of Medicine/NIH (MD) – MedLine Plus – Go Local Databases Provides links to “information about health services in local geographic areas, including hospitals, physicians, nursing homes, support groups, health screening providers”, etc. Now available in 32 locations. http://www.nlm.nih.gov/medlineplus/golocal/index.html

 Detroit (MI) Public Library – TIP (The Information Place) Provides community information call center and database. Has provided I & R since 1973 http://www.detroit.lib.mi.us/tip/index.htm /

 Middle Country (NY) Public Library – Community Resource Database of Long Island Maintains community information database for consortium of public and private agencies http://www.crdli.org/index.html

 New York (NY) Public Library – Community Information Services Maintains bilingual online directory of community services, web links, special collection of print materials, and electronic community information display screens http://www.nypl.org/branch/services/cis.html

 Queens Borough (NY) Public Library – Community Information http://www.queenslibrary.org/index.aspx?page_nm=Community+Information Provides online databases and directories, including one for Spanish-speakers and one for immigrant populations, web links, events listings

 Cumberland County (NC) Public Library Provides online links to community information databases and resources http://www.cumberland.lib.nc.us/resources/Guide-fayetteville.htm

 Mansfield/Richland County (OH) Public Library Provides community information links from its home page; hosts database for local I & R call center http://www.mrcpl.org Some Library I & R Resources

 Paige Brunner [email protected]  Terry Carter [email protected]  Stephanie Conover [email protected]  Joan Durrance [email protected] University of Michigan School of Information – CI Case Study Archive www.si.umich.edu/~durrance  Justin Levinson [email protected]  Kathleen de la Pena McCook [email protected] A Librarian at Every Table http://shell.cas.usf.edu/%7Emccook/alaet/  Noreen Stackpole [email protected]

Workshop Presenters

 Martha Love Special Projects Coordinator, 2-1-1 CRS & Volunteer Coordinator Springfield-Greene County Library District PO Box 760 Springfield, MO 65801 (417) 883-5366 ext 266 [email protected]

 Audrey May Public Services Supervisor/CIRS LINC/2-1-1 Memphis Public Library & Information Center 3030 Poplar Avenue Memphis, TN 38111 (901) 415-2718 [email protected]

“Sharing the Sandbox: I & Rs and Libraries” AIRS Conference - Reno, NV June 3, 2009 Martha Love and Audrey May