Institute of Technology Tallaght

Institute of Technology Tallaght Information Brief Senior Technical Officer – Permanent Post Closing Date – 17:00 on Friday 22nd April 2016

The Institute of Technology Tallaght is a leader in design and delivery of career focused courses. We prepare quality graduates who combine a sound academic grounding with the practical skills required by modern industry and commerce. The Institute has developed links with industry and with other higher education institutions both in Ireland and in Europe and has built an active and productive research, development and consultancy programme. The Institute contributes effectively to the industrial and commercial growth of South Dublin County and has become a vital component of its infrastructure.

The ethos of the Institute is to encourage all staff to contribute to its growth and development. Staff can expect to work in an innovative and co-operative environment fostering teamwork and a multi-disciplinary approach in the pursuit of excellence and quality in all activities of the Institute.

The staff in the Institute work in an innovative and co-operative environment that fosters teamwork and a multi-disciplinary approach in the pursuit of excellence.

As a young and progressive Institute, ITT Dublin is undergoing significant development. Staff joining the Institute can expect to contribute to this growth and evolution. They will face an exciting, challenging and demanding role in ensuring the Institute meets the requirements and aspirations of its students and the wider community.

Computing Services Department The computer services department in the Institute of Technology Tallaght is currently looking to recruit an IT Technician to fill a vacancy in our Computer Services Department. The computer services team provides technology solutions and support to the Institute. We support a diverse range of equipment with deployment of leading edge technologies to over 500 staff and 5 thousand students. The department is led by the IT Manager with two functional teams, client services team and network and infrastructure team.

The Successful candidate will initially be leading our network and infrastructure team. Currently the team consists of 1 senior technical officer and 3 technical staff.

The network infrastructure team has responsibility for a wide range of network and server technologies. The current LAN is based on Cisco technology with a variety of network equipment including routers, Firewalls, proxy, DMZ and wireless. We have 2 data centres in our main building along with 15 Hub Rooms some of which are in remote buildings. Core server technology is based on Hyper-V and storage is based on NetApp SAN FAS3220.

Person Specification

Knowledge, qualifications and experience.

 Masters Degree in Computer Science or a related discipline.

 At least 5 years post qualification experience in a relevant environment at an appropriate level.

 Experience in the design, support and implementation of IT Architectures.

 Proven ability to provide leadership for the Network and Infrastructure Team.

 Technical knowledge in IT with particular reference to networks and systems administration.

Skills, talents & abilities required

 Excellent written and oral communication skills including technical writing.

 Excellent interpersonal and management skills with the ability to communicate effectively with a wide range of individuals with varying levels of technical knowledge.

 Ability to work independently and as part of a team.

 Ability to learn new technologies quickly and adapt to changes in technologies.

 Good organisational and problem solving skills.

 Skills necessary to supervise, support and direct technical staff.

 Management and interpersonal skills.

 Ability to take initiative, give leadership and work with people. Senior Technical Officer Salary Scale

Please note that entry to the salary scale is almost always at Point 1. In some limited circumstances candidates may come in at a higher point if they have previous public service in an equivalent post.

Point 1/1/10 € 1 52,969 € 2 54,874 € 3 56,736 € 4 57,948 € 5 59,092 € 6 60,259 € 7 61,449 € 8 62,664 € 9 63,902 INSTITUTES OF TECHNOLOGY

JOB DESCRIPTION – SENIOR TECHNICAL OFFICER

The Senior Technical Officer will be responsible to the President/Director, Head of School/Department/ recognised Function as agreed, for the supervision, co- ordination, direction and administration of all technical staff and services within the School/Department/Function, and such other technical duties as may be laid down by the President/Director, Head of School/Department/Function. Some of these Schools/Departments/Functions may operate over a number of different locations in addition to the main campus. Due to the low number of Technicians/Technical Officers in certain Schools/Department/Functional areas, some Senior Technical Officers may have a cross School/Department/Functional responsibility. A Senior Technical Officer may also be responsible for the operation of an advanced, specialist technical service where only one or a small number of technical staff are located. These areas maybe specific and unique and may not conform to the normal structure of a School / Department /Function. The President/Director of the Institute will normally designate these areas in advance. The nature of the post requires the appointee to work closely with lecturing and other staff.

Senior Technical Officers may report to the relevant Institute officer with the appropriate management or supervisory function as designated by the Director/President. This includes Heads of School/Department, recognised Functional Heads i.e. Central Manager Grades

Following appointment the appointee will be assigned to a particular location and post. The appointee maybe reallocated to another post of similar grade dependant on institute requirements and appointees should note that the nature of the post may change over time. On assignment to the particular post, the Institute will provide a detailed list of duties and responsibilities applicable to the post.

Main Duties: The following indicate some of the principal duties and responsibilities that may be assigned:

The supervision of and administration of all technical staff and services within the School/Department/Function area. This includes but not limited to Passing on work directions from Head of School/Head of Department/recognised Head of Function as agreed and being responsible for ensuring completion of work.

Recording/Supervising and administering of attendance in accordance with current Institute practices.

Scheduling, co-coordinating and guiding work activities following consultation.

Assist with the Training Needs Analysis Programme.

Maintaining assets register within the area.

Responsible for Quality Assurance procedures, as regards technical staff, e.g. stock control.

Responsible for compiling health and safety audits and ensure compliance of the implementation of other health and safety regulations as they pertain to the technical function.

Assist with budget management, specifying equipment and consumable materials requirements and co-ordination of purchasing.

Assisting in agreeing and monitoring agreed service level agreements.

Supporting the role of the technical staff and making representations in relation to appropriate resources.

To support collaborative research frameworks developed with other Institutes/Universities/Agencies and help in the writing of School/Department/Function and joint research proposals

Organising, preparing and setting up for practical classes, demonstrations, assessments, practical examinations, project and research work in laboratory and other areas.

Installing and testing of software, making software available to appropriate users, ensuring anti-virus software is installed and kept up to date, network management where appropriate

To be present, as required, at each laboratory or workshop class, including night classes, if necessary for the entire duration of the class, to provide technical assistance as required. to provide demonstrations etc.

Provide technical assistance to lecturers and students on the safe operation and use of equipment and materials Repairing, maintaining, securing and storing of laboratory/computer equipment, and consumable materials

Designing, modifying, building, testing, installation of equipment/hardware as appropriate, for teaching and research needs

Establish and maintaining stock control of equipment and consumable materials

Consulting with suppliers of equipment and consumable materials, obtaining technical specifications, quotations and ordering new equipment and consumable materials, taking delivery of equipment and materials, checking and installing as appropriate

Advising on and specifying requirements for new and updated laboratories, workstations, workshops etc.

Preparing and updating technical instruction manuals as required

Managing/administration of computer/information technology and visual aids facilities

Assisting Head of School/Department/Function with budget control and estimates for annual running and development costs

Arranging for safe disposal of used materials e.g. biological, chemical and materials containing toxic, hazardous and volatile materials

Responsible for the ‘Day to Day’ running of their area to include the organising and scheduling work of laboratory staff

To oversee compliance with quality assurance requirements

Where necessary, to assist in the supervision and training of graduate and, post- graduate students in laboratory techniques

Monitoring, testing and recording of condition of safety equipment to comply with Health and Safety Regulation and other Regulations specific to work Developing, updating, etc of hazard analysis documentation.

Carry out of safety audits in all areas of operation in co-operation with other grades of staff

Ensure that laboratories, materials and equipment are kept clean, tidy and in good order

Attend school or other meetings as required from time to time To participate in all committees/groups of which s/he is a member or to which s/he is assigned

Providing and contributing to reports as required from time to time.

Participate in ongoing training and professional development.

Undertake such other appropriate duties as may be assigned from time to time by the institute authorities.

Institute of Technology Tallaght Application Form Senior Technical Officer – Permanent Post Closing Date – 17:00 on 22nd April 2016

PERSONAL

Surname

First Names

Correspondence Address

Email Address

Telephone (Home / Mobile) Telephone (Business)

Present Occupation

QUALIFICATIONS -

Third Level Award Title & Grade Year Awarding Institution Final Year Subjects Awarded

Other Qualifications Award Title & Grade Year Awarded Awarding Institution Final Year Subjects

Training Courses Completed Course Date EMPLOYMENT RECORD

Present or most recent employment Position Held From - to Name & Address of Employer Reason for leaving

Duties & Responsibilities:

Position Held From - to Name & Address of Employer Reason for leaving

Duties & Responsibilities:

If you have any further details about previous relevant employment experience – please add the details on a separate sheet. Please ensure you identify your relevant strengths from amongst the following areas. Please also identify any particular systems and technologies in which you have special expertise:

Leadership, supervision, management and interpersonal skills.

Planning and organising abilities including adapting and responding to change.

Technical IT knowledge.

Experience in network and infrastructure technologies.

Detail below any further information you feel may be relevant to your application. REFEREES Name and address of two independent persons, not related to you, who can attest to your professional competence. At least one of these should have supervised your work in the recent past.

Name Address & Telephone Number

Are there any legal restrictions on your right to work in this Country ? If so, please specify what they are :

OUTSIDE INTERESTS

If appointed please indicate the earliest date at which you would be available to take up duty

______

I certify that the information given in this application form is correct

Signature ______Date ______INSTITUTE OF TECHNOLOGY TALLAGHT - CANDIDATES SHOULD NOTE THE FOLLOWING

All particulars asked for should be given on the application form. Reference to Curriculum Vitae is not sufficient, though you may, if you wish, submit a curriculum vitae and further information in support of your application. The closing date for receipt of completed application forms is not later than 17:00 hours on Friday 22nd April 2016 . Completed application forms should be returned to: The Human Resources Manager Institute of Technology Tallaght Dublin 24

(Please ensure that the proper postage is applied, as under stamped envelopes may not be delivered in time) If you wish you may send in your application by fax (01 4042883), or e-mail it to [email protected] to ensure that your application is in before the deadline. You should also send in your original signed application form. Please note however that it is Institute policy not to accept late applications.

If you have any queries, you can contact the Human Resources Department at 4042120 or 4042705

Canvassing will disqualify. Applicants may be shortlisted for interview on the basis of the information supplied in their application form.

Applicants may be notified of the intention to call them for interview via e-mail or by phone or in writing.

Please note that you may be required to produce documentary evidence to support any statement made by you on this form. Original copies of qualifications, Birth Certificates etc. will be requested from the successful applicant(s)

Under our Freedom of Information policy, application forms and any other documentation in respect of applicants who are not offered positions will be kept for two years from the date of receipt.

The Institute advises that incorrect information provided by applicants during the selection process may invalidate any consequent appointment. This will apply no matter when the correct facts are established

If you are called for an interview and are a person with disabilities who would require any special facilities at the interview, please make contact with this office at that time to discuss what arrangements are necessary.

Citizenship / Permit Requirement: Eligibility to compete is open to candidates who are citizens of the European Economic Area (EEA) or Switzerland. The EEA comprises member states of the European Union along with Iceland, Liechtenstein and Norway. Other candidates may be eligible to compete subject to their having or obtaining an appropriate work permit for the nature and duration of the position. Former Public Service employees: Eligibility to compete may be affected where applicants were formerly employed by the Irish Public Service and previously availed of an Irish Public Service Scheme including: - Incentivised Scheme for Early Retirement (ISER) - Department of Health and Children Circular (7/2010) - Collective Agreement: Redundancy Payments to Public Servants Applicants should ensure that they are not precluded from re-engagement in the Irish Public Service under the terms of such Schemes. This is a non-exhaustive list and any queries should be directed to an applicant’s former Irish Public Service Employer in the first instance.

Pensions The appointee will become a member of the appropriate public service pension scheme. Broadly, if the appointee:

(a) served in a public service body as a pensionable public servant on 31 December 2012, then the terms of the Education Sector Superannuation Scheme shall apply to the appointee; or (b) first serves in a public service body as a pensionable public servant on or after 1 January 2013 or has not, prior to appointment, served in a public service body as a pensionable public servant, then the provisions of the Public Service Pensions Single Scheme will apply.

As the rules relating to membership of these schemes contain a number of exceptions, if the appointee has any queries as to which pension scheme provisions apply to them, these should be raised as soon as practicable after appointment with the HR Manager. The appointee shall be obliged to make pension contributions in accordance with the rules of the applicable scheme and the appointee shall be subject to the applicable scheme’s provisions as amended from time to time.

Garda Vetting Successful applicants will need to be Garda Vetted

Proposed merger of Three Institutes Please note that it is planned that three institutions in the Dublin region – Dublin Institute of Technology (DIT), Institute of Technology, Blanchardstown (ITB) and Institute of Technology, Tallaght (ITTD) will merge into a single institution to form the new Dublin Institute of Technology, prior to seeking designation as a Technological University for Dublin. Thereafter staff may be assigned or re-assigned to any of the buildings / centres in the new Dublin Institute of Technology, at the discretion of the Institute.

Please note that the rate of remuneration may be adjusted from time to time in line with Government pay policy. Garda Vetting may be required for successful candidate

Further information Check out the Institutes web site at http://www.ittdublin.ie or contact [email protected] or telephone 01 4042120