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Keranique Long Form Upsell Script –IB- ICI – 7.28.16

Table of Contents

Page 2 1 Script Specifications

1.1 Welcome Hi, and thank you for calling Keranique (CARE – A - NEEK), the America’s leading hair regrowth system for women, which includes the only FDA approved ingredient clinically proven to regrow women’s hair. This call may be recorded for quality assurance.

My name is ______, may I have your first name, please?

Next Go to Benefits

1.2 Benefits This exclusive TV offer is not available in stores and supplies are limited. Because you acted so quickly, you qualify to receive the complete Keranique System,that comes with an amazing 4 month Money Back Guarantee. Plus we have two special gifts for you when you order today! Go to Collect Qualifying Question

1.3 Qualifying Question How long have you been experiencing thinning hair or hair loss?

(wait for response)

Well we have found that Keranique works for women of all ages and hair types, and it’s not too late for you to get your hair back so you are going to love it!

Go to Collect Shipping Information

1.4 Collect Shipping Information For you to take advantage of this special offer, I'd like to get your order started. Where would you like us to send your introductory shipment?

Standard Address and Name Capture

Go to Offer introduction

Page 3 1.5 Offer Introduction Ok, the complete System includes the Keranique Hair Regrowth Treatment, the Scalp Stimulating Shampoo, the Volumizing Keratin (Care - A- Tin) Conditioner, and the Lift and Repair Treatment Spray. And, you called in time today, so you also get our Keranique comb and brush designed specifically for thinning hair for free.

Next Go to Credit Card Qualifier

1.6 Credit Card Qualifier

For your order today, Will you be using Visa, MasterCard, Discover or AMEX should you decide to place an order? Visa, Mastercard, American Express, Discover, Yes, No – Go to Main Offer

1.7 Main Offer Great, You will receive the complete System in your Special Introductory Shipment that comes with a full 120 day money back guarantee – that’s a full 4 month money back guarantee. And, as a special bonus, you also get the brush and comb to keep, all for just $49.95 charged to the card you provide, plus $6.99 for Shipping & Processing. Then, 30- days after you receive your initial shipment, and every 90 days after that, unless of course you call to cancel first, we will send you a new seasonal supply of the complete system. You’ll get your full 90-day supply for the low price of only $49.95 per month, automatically billed in 3 monthly installments per shipment, to the card you provide, plus a single shipping & processing fee of $9.99 with the first payment. Each and every shipment we send you is covered by our Keranique 4 month money back guarantee. If you are not satisfied, simply call customer service within 120 days following your receipt of each shipment and return as instructed to receive a full refund of the purchase price, less shipping & processing. NOTE FROM LEE: WOMEN ARE CONFUSED BY THE PRESSING ONE OPTION) – CAN WE JUST GET THE VERBAL YES LATER WITH THE CC CAPTURE?

No – go to Main Offer Rebuttal

1.7a Formula choice Now to make sure you get the Keranique formula that best fits your hair type, would you say you have normal hair or dry hair?

If Normal Hair – Note to process Regular Formula offers If Dry Hair – Note to process Hydrating Formula offers

1.8 Main Order Confirmation

Page 4 1.8.1 Order Confirm Okay, in order to process your order for today’s Keranique System, and to serve as an electronic signature authorizing us to charge your card for the payments based on the terms I just described, please read me the full number of the card you’ll use today.

Standard Credit Card Capture

Yes - Go to IMMEDIATE SHIP NO – Go to Order Confirm Rebuttal

1.8.2 Order Confirm Rebuttal

We are committed to your satisfaction…so you’re covered by our amazing 4 month money back guarantee no matter what. I just want to make sure you understand that you get to try Keranique and still keep the two free gifts we’re sending you. So In order to process your order and to serve as an electronic signature authorizing us to charge your card based on the terms and conditions I just described, please clearly say 'yes' now.

Yes - Go to IMMMEDIATE SHIP If No because of Price go to 2 [RFT] If No because of Continuity go to 4 [90d Full Pay no Auto]

1.9 Information (read this ‘Information’ section only if customer asks for more info) I am happy to tell you more about our amazing Keranique offer.

Here’s what you get: the complete system available today, a full month supply, featuring the Keranique Hair Regrowth Treatment, the Scalp Stimulating Shampoo, the Volumizing Keratin Conditioner, and the Lift and Repair Treatment Spray. Plus you also get 2 special free bonuses -- the specially designed Keranique Brush and comb . You will receive everything in the Special Introductory Shipment, all for our lowest price of only $49.95 plus 6.99 Shipping & Processing.

Then, starting 30 days after you receive this initial shipment, and every 90 days after that, unless you call to cancel first, we will ship you a new 90-day seasonal supply of the complete system for the same low monthly price of $49.95 per month, automatically billed in 3 monthly installments per shipment to the card you provided, plus a one-time shipping & processing fee of $9.99 with the first payment.

The starter kit and each seasonal shipment are all covered by Keranique’s amazing 4 month money back guarantee. Simply call customer service within 120 days following the receipt of your shipment and return as instructed to receive a full refund of the purchase price, less shipping & processing. If you do not want to receive your next shipment though after you try the starter kit, please call within 30 days to cancel.

Page 5 You get the lowest price with this special TV offer, and you are always in control so, you can call anytime to modify or cancel your shipments. And remember, you are getting this proven and effective hair regrowth system, designed exclusively for women, that includes the only FDA approved, clinically proven ingredient to regrow women’s hair PRODUCT DESCRIPTION RECAPS  Hair Regrowth Treatment: The Keranique System includes a product with the only FDA approved ingredient clinically proven to re-grow women’s hair. . Key Benefits:  The Hair Regrowth Treatment has been shown to help women re-grow thicker-looking hair.  The Hair Regrowth Treatment helps revitalize hair follicles.  The Hair Regrowth Treatment contains 2% minoxidil which is the only FDA approved ingredient for women’s hair loss.  The Hair Regrowth Treatment is now available with the patented Easy Precision sprayer applicator that helps you target your areas of concern

 Scalp Stimulating Shampoo: This sulfate and paraben-free Scalp Stimulating Shampoo is designed especially for thinning hair to gently deep clean and stimulate the scalp to nourish and rejuvenate the hair follicles. Fortified with Keratin and Panthenol (Pro Vitamin B5), hair feels lighter, cleaner, and more buoyant. Leaves hair ultra- clean as it helps clear away impurities at the follicle to improve the effectiveness of scalp treatments. . Key Benefits:  Retains shine  Strengthens & thickens hair  Provides comb-ability, detangling & smoothing without weighing the hair down  Removes build-up  Promotes microcirculation  Protects against cuticle damage  Healthy way of keeping hair fuller and thicker looking  Volumizing Keratin Conditioner: This volume-boosting light cream-gel conditioner is designed specifically to help thicken and volumize thin, fine hair – without weighing the hair down like traditional heavy conditioners.

Keranique® Volumizing Conditioner is perfectly balanced to moisturize and detangle without looking or feeling heavy, leaving hair soft, silky and protected.

Key Benefits: . Conditions and volumizes fine hair . Improves manageability, comb-ability, detangling . Conditions without weighing the hair down . No heavy, waxy feeling on the hair or scalp . Adds body and volume to the hair

Page 6 . Improves hair strength and provides anti-breakage protection  Lift and Repair Treatment Spray: This easy to use styling spray adds instant volume, lift, fullness, body and bounce. Use it for blow drying, holding and setting, protecting, adding volume, lifting, controlling, and finishing any style. It is clinically proven to repair 96% of split ends and help protect hair loss due to breakage while keeping hair frizz free for up to 24 hours, even in high humidity. Makes fine, thinning hair look and feel thicker. Keranique's® Lift and Repair Treatment Spray lifts and holds thinning hair for lasting volume and fullness.

It Boosts fullness and lift at the roots with Keranique’s proprietary Keratin Amino Complex to thicken, strengthen and protect the hair.

The Keranique® Lift & Repair Treatment adds instant fullness and volume. Helps repair and protect your hair against breakage and heat damage.

Key Benefits  Helps protect and strengthen hair  Helps add shine  Provides extra lift and support to the root of the hair  Helps increase hair strength and elasticity  Helps improve dry and weak thinning hair  Helps replenish natural keratin fibers in the hair to help protect the cuticle  Adds instant hair volume, lift, fullness, body and bounce BONUSES The Keranique anti-breakage detangling comb and brush are yours free to keep no matter what! Our Anti-breakage Detangling Comb is specifically designed with two sides: one for conditioning and one for detangling. The wide-tooth comb helps distribute conditioner evenly from roots to ends. The medium-tooth side separates and detangles hair, allowing you to brush and style with ease. The two sides work together to create a smooth finish for your hair Key Benefits  Specially designed to work the Keranique Volumizing Keratin Conditioner.  Wide-tooth comb evenly distributes conditioner from roots to ends.  Medium-tooth comb separates and detangles hair, allowing you to brush and style with ease.  Tapered edges glide easily through the hair without pulling or tugging. UPSELL Keranique Daily Essentials: Maintains overall health & fight against external stress factors while nourishing healthy and strong hair and nails. Key Benefits Contains no sugar, no artificial coloring/ flavors and no preservatives. . Is scientifically blended to promote healthy-looking hair and strong nails.

Page 7 . Contains Biotin which is essential to support hair growth, and several key B vitamins to support healthy hair as well as our Beta-Carotene Support Complex along with Vitamin A to provide anti-oxidant nutrients.

Yes- Go to Collect Shipping Information No Due to Price- Go to Main Offer Rebuttal No Due to Continuity – Go to 4 - Main Offer Downsell 1 Shot 90 Day (No Cont)

#2 Main Offer REBUTTAL - RISK FREE TRIAL DOWNSELL Ok if offered in correct order after initial offers have been refused – don’t allow agents to bring up mid-stream I understand your concern. But because we want you to see for yourself how powerful the Keranique Hair Regrowth System will be for you, today only, we will offer you our Exclusive 30-day RISK Free Trial! You’ll get a 60-day supply of the shampoo, conditioner, hair regrowth treatment and Lift and Repair Treatment Spray.,

To try risk-free for 30 days today, Just cover shipping and processing of $7.95 - that’s all. Then only after a full 30 days to start to see the powerful results you can achieve, unless you call to cancel first, you will be charged just 2 monthly payments of $79.95 each – that’s more than 50% off RETAIL - to the card you just provided, 30 and 60 days after receipt of your shipment. But remember, that’s only if you decide to keep it. If you love the results, do nothing and your new 2-month supply will be sent automatically every 60 days after that with the same shipping and billing terms. Of course you can cancel at any time by simply calling 800-547-3153 and follow the return instructions. REMEMBER you’ll never be billed for the cancelled product, just the shipping and processing. So you get to try Keranique before you buy it. And remember, all you cover today is the $7.95 shipping and processing.

To accept your full 2-month supply of the Keranique System, to try risk-free for 30 days, according to the terms I just described, please say yes or press 1 now.

Yes – If caller has not provided a credit card, go to Credit Card Capture Else Go to Order Confirmation If No – Main Offer Downsell #3 –

#3 Main Offer Downsell – 30 Day 1 Shot No Continuity That is fine. Let’s just do a one month supply and you can replenish at your own leisure. Keranique will send you the same complete Keranique Hair Regrowth System, featuring all 4 products plus the two Bonuses without any further shipments, all for just $79.99 , plus $6.99 Shipping & Processing, which will be charged to the card you provide. You are still covered by a 30-day money back guarantee, and what’s more, if you decide to enroll in the seasonal program at a later date, we will give you a $30 instant credit on your next shipment! To get the complete System and the 2 FREE gifts just one time without any future shipments, just say yes or press 1 now.

Page 8 Yes – If caller has already provided a credit card, Go to Order Confirmation If caller went through Main Offer and has not provided a card, Go to Credit Card Capture No – End Call

1 - Main Offer Downsell 1 Shot 90 Day (No Cont) Okay, here’s what I can do for you. Let me go ahead and send you our full 90 day seasonal system without any future shipments. We have the same complete Keranique Hair Care package, featuring all 4 products in our super-sized Seasonal supply without any further shipments, all for the discounted price of just $179.85 plus $9.99 Shipping &Processing, charged to the card you provide. You are still covered by our 120-day money back guarantee, Today only, get the discounted one time shipment, just say yes or press 1 now.

Yes – If caller has already provided a credit card, Go to Order Confirmation If caller went through Main Offer and has not provided a card, Go to Credit Card Capture No – Go to #5– 30 Day 1 Shot

5 - Down Sell 1 Shot 30 Day (No Cont) OK… here’s what Keranique can do for you….we can send you the introductory Keranique hair care system, a 30 Day supply featuring all 4 products without any further shipments, all for just $79.95 plus $6.99 Shipping & Processing, which will be charged to the card you provide. You are still covered by a 30-day money back guarantee, and what’s more, if you decide to enroll in the seasonal program at a later date, we will give you a $30 instant credit on your next shipment! To get the complete System and the 2 bonus gifts without any future shipments, just say yes or press 1 now.

If Yes - If caller went through Main Offer and has not provided a card, Go to Credit Card Capture If No – Go to #6– 30 RISK FREE TRIAL

6 Downsell RISK FREE TRIAL w/ Auto I understand your concern. But because we want you to see for yourself how powerful the Keranique Hair Regrowth System will be for you, today only, we will offer you our Exclusive 30-day RISK Free Trial! You’ll get a 2-month supply of the system – shampoo, conditioner, hair regrowth treatment and Lift & Repair Treatment Spray,

To try risk-free for 30 days Today, Just cover shipping and processing of $7.95 - that’s all. Then only after a full 30 days to see the powerful results you can begin to achieve, unless you call to cancel first, you will be charged just 2 monthly payments of $79.95 each – more than 50% off RETAIL - to the card you just provided, 30 and 60 days after receipt of your shipment. But remember, that’s only if you decide to keep it. If you love the results, do nothing and your new 2- month supply will be sent automatically every 60 days after that with the same shipping and billing terms. Of course

Page 9 you can cancel at any time by simply calling 800-547-3153 and follow the return instructions. REMEMBER you’ll never be billed for the cancelled product, just the shipping and processing. So you get to try Keranique before you buy it. And remember, all you cover today is the $7.95 shipping and processing.

To accept your full 2-month supply of the Keranique System, to try risk-free for 30 days, according to the terms I just described, please say yes or press 1 now.

If Yes - If caller went through Main Offer and has not provided a card, Go to Credit Card Capture If No – End Call

7. Immediate Ship - Regular 90 Day Offer

Ms./Mr.____, we have another option that many of our customers prefer over the order we just processed for you because this is the best option for customers who want to save money. You receive the Full Size System today, you still get the free comb and brush, and the BEST part about this is that shipping is FREE today! The difference is that you’re getting the full 90 day kit so you can start to see real results after using this system. . You still only pay $49.95 today plus you’re still covered under Keranique’s 4 month money back guarantee! So we will send you your Keranique System for the fully refundable price of $49.95 per month for 3 months, starting today. Unless of course you call to cancel first, future shipments will be replenished every 90 days from today and automatically billed in the same low three monthly installments of $49.95 per shipment, with FREE shipping and processing for each shipment, to the card you provided today. We always recommend this over the first option we just processed for you! So to confirm your electronic signature for us enroll you and charge the card you already provided per the terms described, just please clearly say “yes” now.

Yes – Go to Full Pay Regular 90 Day Offer ReFocus Under Eye No – Go to Cross Sell 4.4 UPLIFT FIRMING

8. Full Pay Regular 90 Day Offer w/Mousse Many of our customers prefer the convenience of our single payment option and today when you choose the single payment, you still get free shipping on each and every order AND we will also even include a FULL SIZE supply of our thickening and texturizing mousse - $20 value - at no additional charge with every new shipment., This special mouse is scientifically blended to maintain body and fullness without adding stiffness By simply making a convenient single payment today of $159.95 and again every 90 days, automatically charged to the card you provided today, when the seasonal supply is replenished your shipping will always be free! As an added convenience and unless you call to cancel first, we will ship you a fresh supply of the complete seasonal System including a full size of the free thickening and texturizing mousse every 90 days, automatically billed at the same low price of $149.95 to the card you provided! You are covered by our full 4 month money back guarantee. Plus each shipment comes with FREE shipping and processing! So would you prefer to pay in one easy payment today, based on the terms I have just described and save? Just say clearly yes now.

Page 10 Yes/No - Go to Cross Sell 4.4 Keranique Daily Essentials

9. Cross sell: Keranique Daily Essentials – delayed bill w/Continuity Now, because good nutrition is so important for healthy hair, you're probably going to want to try our scientifically advanced vitamins too. We created Keranique Daily Essentials – a daily supplement - to help revitalize your hair, and nails, providing the nutrition they need to be healthy and strong. t. They work great with the Keranique System! And today only, you get to try it risk free!

A 60 Day supply usually retails for $120, but since this product truly complements your Keranique Hair Regrowth Care System, we're letting you try a full size supply risk-free for 60 days! Just cover the reduced shipping and processing of $1.99 today. Then after 60 days, unless you call to cancel first, you will be charged just 2 monthly payments of $59.95 each to the card you just provided, 30 and 60 days after receipt of your shipment. That's it! If you love the results, do nothing, and we will continue to ship you a new supply of Keranique Daily Essentials every 2 months from today and bill your card for each shipment in 2 monthly payments of $59.95 each as just described, plus $5.95 shipping and processing billed upon each shipment to the same card you used today. Of course, you can cancel future shipments anytime with a simple phone call.

Now, if you're not completely satisfied, please call us within 60 days from the date you receive your shipment then return the Keranique Daily Essentials as instructed - even if the box is empty - And receive a full refund of the product price, less shipping and processing.

To accept your full 2 month supply of Keranique Daily Essentials to try risk-free for 30 days, according to the terms I just described, please say yes or press 1 now.

Yes – Keranique Daily Essentials X sell delay bill w/Continuity Authorization No – Go to Email

9.1 Cross Sell Keranique Daily Essentials w/Continuity Authorization Ok (Name) And finally, in order to process your order for today’s Keranique Daily Essentials trial and any future shipments, and to serve as an electronic signature authorizing us to charge your card for the payments based on the terms and conditions discussed, please say “yes” now.

Next – Go to Email

10 Address & Email In order to receive your order confirmation as well as future discounts and savings opportunities by email, we need to get your shipping address and email address…..

Page 11 Standard Email Capture

Go to PreClose

11. PreClose Thank you again for your order and we are sure you will love your results. As part of our platinum support service, We would like to check in on how you are enjoying your Keranique program, and answer any questions you may have, so with your permission, we would like to call you in a couple of weeks, okay?

Yes/No – Go to Close

11.1 Close We appreciate your call today. Thanks for calling. Goodbye.

Disconnect

11.2 Close No Sale Your order has been canceled. All charge card information collected during this conversation will be removed from our system. If you have any questions, please call our Hair Growth Consultants 800-547-3153. Thank you for calling, and have a nice day.

Disconnect

11.3 Customer Service If you have specific questions about the status of your order, please call our Hair Growth Consultants at 800-547-3153 Monday- Friday 10am-10pm EST. We will be happy to assist you. Thank you for calling, and have a nice day.

Disconnect

FAQs

Page 12 ……

Will this work for me? You are going to be so happy you have tried this…. It’s never too late to get your hair back.

SKUs

Initial

Order: Product Flow Product Premiu Sku Offer Sku Initial Initial s Continui Continui Offer s m Continui Type Initial price S&P (Contin ty Price ty S&P Name (Initial) (Initial) ty uity) 1 Starter Main KQV3- 40050 COMB + $49.95 $6.99 KQV3- 40124D $49.95 x $9.99 Kit - Offer #1 STRT- Keraniq BRUSH KIT- Keraniq 3 (split Regular 30- ue Scalp 90USB- ue Scalp bill D0, Formula MXN1- Stimulat MXN3- Stimulat D34, 120MB ing 120MB ing D64 ) G-V49- Shampo G-V149- Shampo 699-C o 4.5 oz 999-CM o 12 oz 40051 40125D Keraniq Keraniq ue ue Volumizi Volumizi ng ng Keratin Keratin Conditio Conditio ner 4.5 ner 12 oz oz 40132 40134 Keraniq Keraniq ue ue Minoxid Minoxid il 2 oz il 2 oz Spray Spray with with Extende Extende d Nozzle d Nozzle - Single - 3 pack 40120D 40090D Keraniq Keraniq ue Lift & ue Lift & Repair 2 Repair oz 3.4 oz 60002 Keraniq ue Comb

Page 13 40142 Keraniq ue Brush - Smaller/ Rounde d Plastic version

40122 Keraniq ue Scalp Stimulat ing Shampo o - Deep 40126D Hydratio Keraniq n 4.5 oz ue Scalp 40123 Stimulat Keraniq ing ue Shampo Volumizi o - Deep ng Hydratio Keratin n 12 oz Conditio 40127D ner - Keraniq Deep ue Hydratio Volumizi n 4.5 oz ng KQV3- 40132 Keratin KQV3- DH- Keraniq Conditio Starter DH-KIT- $49.95 x STRT- ue ner - Kit - 90USB- 3 (split Main 30- Minoxid COMB + Deep 2 Hydrati $49.95 $6.99 MXN3- bill D0, $9.99 Offer #1 MXN1- il 2 oz BRUSH Hydratio ng 120MB D34, 120MB Spray n 12 oz Formula G-V149- D64 ) G-V49- with 40134 999-CM 699-C Extende Keraniq d Nozzle ue - Single Minoxid 40120D il 2 oz Keraniq Spray ue Lift & with Repair 2 Extende oz d Nozzle 60002 - 3 pack Keraniq 40090D ue Keraniq Comb ue Lift & 40142 Repair Keraniq 3.4 oz ue Brush - Smaller/ Rounde d Plastic version

Page 14 40124D Keraniq ue Scalp Stimulat ing Shampo o 12 oz 40124D 40125D Keraniq Keraniq ue Scalp ue Stimulat Volumizi ing ng Shampo Keratin o 12 oz Conditio 40125D ner 12 Keraniq oz ue 40134 Volumizi Keraniq ng ue Keratin KQV3- Minoxid KQV3- Conditio Immedi KIT- il 2 oz $49.95 x KIT- ner 12 $49.95 x ate Ship 90USB- Spray 3 (split 90USB- oz 3 (split - 90 Day UpSell COMB + 3 MXN3- with bill D0, FREE MXN3- 40134 bill D0, FREE Regular #1 BRUSH 120MB Extende D34, 120MB Keraniq D34, Formula G-V149- d Nozzle D64 ) G-V149- ue D64 ) Kit FSP-C - 3 pack FSP-CM Minoxid 40090D il 2 oz Keraniq Spray ue Lift & with Repair Extende 3.4 oz d Nozzle 60002 - 3 pack Keraniq 40090D ue Keraniq Comb ue Lift & 40142 Repair Keraniq 3.4 oz ue Brush - Smaller/ Rounde d Plastic version

4 Immedi UpSell KQV3- 40126D COMB + $49.95 x FREE KQV3- 40126D $49.95 x FREE ate Ship #1 DH-KIT- Keraniq BRUSH 3 (split DH-KIT- Keraniq 3 (split - 90 Day 90USB- ue Scalp bill D0, 90- ue Scalp bill D0, HYDRAT MXN3- Stimulat D34, MXN3- Stimulat D34, ING 120MB ing D64 ) 120MB ing D64 ) Formula G-V149- Shampo G-V149- Shampo Kit FSP-C o - Deep FSP-CM o - Deep Hydratio Hydratio n 12 oz n 12 oz 40127D 40127D Keraniq Keraniq ue ue Volumizi Volumizi ng ng Keratin Keratin Conditio Conditio ner - ner - Deep Deep Hydratio Hydratio n 12 oz n 12 oz

Page 15 40134 Keraniq ue Minoxid il 2 oz Spray with 40134 Extende Keraniq d Nozzle ue - 3 pack Minoxid 40090D il 2 oz Keraniq Spray ue Lift & with Repair Extende 3.4 oz d Nozzle 60002 - 3 pack Keraniq 40090D ue Keraniq Comb ue Lift & 40142 Repair Keraniq 3.4 oz ue Brush - Smaller/ Rounde d Plastic version

5 Full Pay Upsell KQV3- 40124D COMB + $159.99 FREE KQV3- 40124D $159.99 FREE 90 Day #2 KIT-90- Keraniq BRUSH + KIT-90- Keraniq REGULA MXN3- ue Scalp MOUSS MXN3- ue Scalp R MS1- Stimulat E MS1- Stimulat Formula 120MB ing 120MB ing Kit G-V159- Shampo G-V159- Shampo FSP-C o 12 oz FSP-CM o 12 oz 40125D 40125D Keraniq Keraniq ue ue Volumizi Volumizi ng ng Keratin Keratin Conditio Conditio ner 12 ner 12 oz oz 40134 40134 Keraniq Keraniq ue ue Minoxid Minoxid il 2 oz il 2 oz Spray Spray with with Extende Extende d Nozzle d Nozzle - 3 pack - 3 pack 40090D 40090D Keraniq Keraniq ue Lift & ue Lift & Repair Repair 3.4 oz 3.4 oz 60002 Keraniq 40044 ue Keraniq Comb ue 40142 Thickeni

Page 16 Keraniq ue Brush - Smaller/ Rounde d Plastic version ng & 40044 Texturiz Keraniq ing ue Mousse Thickeni ng & Texturizi ng Mousse

6 Full Pay Upsell KQV3- 40126D COMB + $159.99 FREE KQV3- 40126D $159.99 FREE 90 Day #2 DH-KIT- Keraniq BRUSH + DH-KIT- Keraniq HYDRAT 90- ue Scalp MOUSS 90- ue Scalp ING MXN3- Stimulat E MXN3- Stimulat Formula MS1- ing MS1- ing Kit 120MB Shampo 120MB Shampo G-V159- o - Deep G-V159- o - Deep FSP-C Hydratio FSP-CM Hydratio n 12 oz n 12 oz 40127D 40127D Keraniq Keraniq ue ue Volumizi Volumizi ng ng Keratin Keratin Conditio Conditio ner - ner - Deep Deep Hydratio Hydratio n 12 oz n 12 oz 40134 40134 Keraniq Keraniq ue ue Minoxid Minoxid il 2 oz il 2 oz Spray Spray with with Extende Extende d Nozzle d Nozzle - 3 pack - 3 pack 40090D 40090D Keraniq Keraniq ue Lift & ue Lift & Repair Repair 3.4 oz 3.4 oz 60002 Keraniq 40044 ue Keraniq Comb ue 40142 Thickeni Keraniq ng & ue Texturiz Brush - ing Smaller/ Mousse Rounde d Plastic Page 17 version 40044 Keraniq ue Thickeni ng & Texturiz ing Mousse

40117 Keraniq ue Daily 40117 Cross Essentia Keraniq Sell Kit - KDE-2- KDE-2- ls - 30 ue Daily Initial Cross 60SB- 60SB- 7 Multi N/A 59.95x2 $1.99 Essentia 59.95 x2 $5.95 Shipme Sell #1 V59- V59- Pack ls - 30 nt 60 199-C 599-CM (Update Multi Day RFT d box) X Pack ( 2

8 Downse Downsel KQV3- 40050 N/A $79.95 $6.99 N/A N/A N/A N/A ll One l #1 STRT- Keraniq Shot 30- ue Scalp Intro MXN1- Stimulat REGULA 120MB ing R G-V79- Shampo FORMU 699-F o 4.5 oz LA - 30 40051 Day Keraniq ue Volumizi ng Keratin Conditio ner 4.5 oz 40132 Keraniq ue Minoxid il 2 oz Spray with Extende d Nozzle - Single 40120D Keraniq ue Lift & Repair 2

Page 18 oz 60002 Keraniq ue Comb 40142 Keraniq ue Brush - Smaller/ Rounde d Plastic version

40122 Keraniq ue Scalp Stimulat ing Shampo o - Deep Hydratio n 4.5 oz 40123 Keraniq ue Volumizi ng Keratin Conditio ner - Deep Hydratio n 4.5 oz Downse KQV3- 40132 ll One DH- Keraniq Shot STRT- ue Intro Downsel 30- Minoxid 9 HYDRAT N/A $79.95 $6.99 N/A N/A N/A N/A l #1 MXN1- il 2 oz ING 120MB Spray FORMU G-V79- with LA - 30 699-F Extende Day d Nozzle - Single 40120D Keraniq ue Lift & Repair 2 oz 60002 Keraniq ue Comb 40142 Keraniq ue Brush - Smaller/ Rounde d Plastic version

Page 19 40124D Keraniq ue Scalp Stimulat ing Shampo o 12 oz 40125D Keraniq ue Volumizi ng Keratin Conditio ner 12 oz 40134 Keraniq Downse ue ll One KQV3- Minoxid Shot KIT-90- il 2 oz Intro Downsel MXN3- Spray 10 REGULA N/A $179.85 $9.99 N/A N/A N/A N/A l #2 120MB with R G-V179- Extende FORMU 999-F d Nozzle LA - 90 - 3 pack Day 40090D Keraniq ue Lift & Repair 3.4 oz 60002 Keraniq ue Comb 40142 Keraniq ue Brush - Smaller/ Rounde d Plastic version

11 Downse Downsel KQV3- 40126D N/A $179.85 $9.99 N/A N/A N/A N/A ll One l #2 DH-KIT- Keraniq Shot 90- ue Scalp Intro MXN3- Stimulat HYDRAT 120MB ing ING G-V179- Shampo FORMU 999-F o - Deep LA - 90 Hydratio Day n 12 oz 40127D Keraniq ue Volumizi ng Keratin Conditio ner - Deep Hydratio n 12 oz 40134

Page 20 Keraniq ue Minoxid il 2 oz Spray with Extende d Nozzle - 3 pack 40090D Keraniq ue Lift & Repair 3.4 oz 60002 Keraniq ue Comb 40142 Keraniq ue Brush - Smaller/ Rounde d Plastic version

40035D Keraniq ue Scalp 40035D Stimulat Keraniq ing ue Scalp Shampo Stimulat o 8 oz ing bottle Shampo 40036D o 8 oz Keraniq bottle ue 40036D Volumizi Keraniq ng ue Keratin Volumizi Conditio ng ner 8 oz Keratin KQV3- KQV3- Downse bottle Conditio KIT5- $79.95 KIT4- $79.95 ll RFT 60 40090D ner 8 oz Downsel 60SB- x2 (split 60SB- x2 (split 12 Day - Keraniq N/A $7.95 bottle $7.95 l #3 MXN2- bill D34, MXN2- bill D34, Regular ue Lift & 40090D V159- D64) V159- D64) Formula Repair Keraniq 795-C 3.4 oz 795-CM ue Lift & 40133- Repair Keraniq 3.4 oz ue 40133- Minoxid Keraniq il 2% ue Spray Minoxid Extende il 2% d Nozzle Spray 2 oz - Extende Dual d Nozzle 60002 2 oz - Keraniq Dual ue Comb

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