Outsourcing Industry Gathers for Best Practice Awards Ceremony

The National Outsourcing Association Awards (NOAAs) in association with Wipro Technologies took place last night (25th October) at the Park Plaza Riverbank Hotel in London. Now in its 9th year, the NOAAs celebrate best practice in outsourcing projects, and reward end-users, suppliers, advisors and destinations. The awards were presented by TV comedian, Josh Widdicombe. After the presentations and speeches , Rick Parfitt Junior and his band took to the stage, and the party continued well into the wee small hours.

The proud winners were:

BPO Project of the Year : Logica, now part of CGI, and ELEXON

IT Outsourcing Project of the Year: HM Revenue & Customs

Financial Services Outsourcing Project of the Year: ELIX-IRR - Standard Bank

Public Sector Outsourcing Project of the Year: BBC

Telecommunications, Utilities and High-Tech Outsourcing Project of the Year:

Firstsource Solutions - O2

Offshoring Project of the Year: Wipro Technologies - BT Lean Engagement: Task Closure Rate Improvement

In-house Professional of the Year: Jim Hemmington – BBC

Outsourcing Rising Star: Amanda Wright - Standard Life Plc

Outsourcing Service Provider of the Year: HCL Technologies

Outsourcing Contact Centre Provider of the Year: Firstsource Solutions

Outsourcing Advisory of the Year: Herbert Smith

Offshoring Destination of the Year: South Africa

Outsourcing End-User of the Year: National Rail Enquiries

Award for Innovation in Outsourcing : Firstsource Solutions – giffgaff

Award for Delivering Business Value in Outsourcing: arvato - Sefton Metropolitan Borough Council

Shared Service Centre of the Year: Teleperformance

Award for Academic Achievement: Lorna Baker - Land Registry and Richard Smith – HML Award for Corporate Social Responsibility: SPi Global

Skills Development Programme of the Year: Luxoft

Chairman's Award for Outstanding Contribution to the Outsourcing Industry

Phil Pavitt and CSC Ian Roberts

Martyn Hart, NOA Chairman said: “The NOA Awards provide a vital forum to both celebrate and disseminate best practice: congratulations to all the award winners, in what was a really competitive shortlist. It’s great to see companies and individuals getting recognition for outsourcing excellence – championing success is something that doesn’t happen enough in the outsourcing industry. Having so many high quality award entries, and nearly 500 people in attendance, made for a fitting tribute to our 25th anniversary.”

What a brilliant way to celebrate our 25th Year!

See Dropbox for pictures! Click here to view "NOA AWARDS".

It’s great to see outsourcing success

ENDS Contact Glenn Hickling 0207 292 8687

Notes To Editors  The National Outsourcing Association (NOA) is a non-profit organisation that represents the interests of outsourcing end users, suppliers and support services. Its focus is on delivering education, excellence and collaboration opportunities in all areas of outsourcing, including ITO, BPO and KPO.  NOAAs have been an annual event since 2003.  The NOAAs chief aim is to share and celebrate outsourcing best practice.