PB-No:1968 E-Mail: Shajihussainkp Yahoo

Ph: +971 50 330 1864 E-mail: [email protected] SHAJI HUSSAIN. K.P.

PROFILE:

A Computer Science graduate (B.Tech) with certified CCNP & CCNA and has got a professional experience of nine years including seven years of Gulf experience in the IT industry.

I am organized, efficient and accurate in my work efforts. I work pro-actively, confident, self-driven with a positive working personality. Just to add, I hold a valid UAE Driving License.

OBJECTIVE:

To gain hands on experience in Network Engineer/ Windows based Systems Administrator in IT field through learning, innovation & hard work with rich job content through ideal platform to grow professionally and enrich myself intellectually, thereby adding value to myself, the organization in which I work and the community in which we live.

PROFESSIONAL SNAPSHOT  Centranix Info Solution Dubai – UAE Designation: Sr. Network Engineer Jan 2010 – June 2010

Centranix Info Solutions (C-INFO SOLUTIONS) has just joined the group of growing organizations in the UAE, consists and holds services and products. These units team up together to provide total Electronic & Technology Solutions within the UAE and vision to globalize its identity, with quest for excellence and supreme customer satisfaction.

Roles & Responsibilities:

 To provide data and voice support for clients like Canon, Dubai Insurance, Lootha group, Dolphin duty free, Doodle, Fathima group, Arya Ins, Ufs dubai, etc….  Sonicwall TZ 210, TZ 200, TZ 100 and Cisco ASA 5510, 5505 and Pix 506E firewall configuration  VPN site to site configuration  Windows based server and Exchange server installation & support  Avaya IP office 500 configuration and support  Data storage configuration and support  Managed structured cabling with OFC and Cat6  Maintain virus free networks with SEP, trend micro, etc..

 Global Village Tatweer, a member of Dubai Holding Dubai - UAE Designation: Network Engineer Oct 2008 – Jan 2010

Adept in planning, installation, configuration, maintenance and troubleshooting of Windows based networks and Access control system. Significant experience in Network infrastructure, Server Administration including installation, configuration of software, hardware and disaster recovery management. A team player with exceptional communication, analytical and relationship management skills.

Roles & Responsibilities:

 Successfully managed Windows based networks with more than 120 users and six servers.

 Administration and management of Microsoft Active Directory based network.

 Successfully managed & delivered Networking / Systems Administration / Infrastructure/ for various sites.

 Experience in network set up and management, system administration (including server implementation & administration), technology support and technical troubleshooting under multi- platform environments.

 Managing Users, Groups and Permission privileges

 Successfully managed Access control system last two years with more than 4 million visitors in each season.

 Design and implement network infrastructure for computerized ticketing solutions with 40 POS, 38 turnstiles and 8 wireless scanners.

 Installation, configuration and administration of access control server with Win 2003/2008 server and SQL database

 Carrying out activities on File system and Disk Management

 Escalating Remedy Tickets and resolving within SLA time

 Monitors system resources (disks, memory, CPU, etc.) and recommends for upgrading plan

 Make sure that proper backup in place

 Responsible for handling planned or unplanned down time for all live systems

 Design and implement CCTV network in Global village with more than 30 cams, covered 80% of the Park

 Support more than 200 PCs during the event including 40 POS, different government departments like Dubai Police, Civil Defense, Health and food, Clinics, Yola, etc..

 Implement and support Wi-Fi network for Global Village  Support users of Tatweer (Global Village, Universal studios, Tatweer Real estate and Zoning and DubaiLand) in their Day to Day operations in the network. Educate and support end-users on Windows XP, Office 2007, E-mail clients, Oracle E-Business Suite, ADI, VPN and custom applications.  Research, diagnose and resolve technical issues surrounding LAN/WAN, Microsoft Office, E-mail (MS Exchange Server), Internet connections, hardware peripherals and Windows 9x/NT/2000/XP.  Support the issues with Cisco IP phones like 7910, 7940 and 7960.  Maintain virus free network with client server antivirus software like SEP.  Installing configuring Cisco VPN client on all users laptop and troubleshooting VPN Client issues.  Alpha Data

Dubai- UAE Designation: System Administrator Oct 2006 – Oct 2008

Alpha Data is one of the largest Information and communications Technologies companies in the UAE with over 600 qualified professionals. Alpha Data provides end to end solutions within the key specialist areas like Networks and Telecom, Enterprise Computing Systems, Intelligent Building Systems, etc..

I was outsourced to different entities of Dubai Holding like DubaiLand, Mizin, Sama Dubai, and Universal Studios.

Roles and responsibilities:

 Installing, supporting, and maintaining servers.  Analyzing system logs and identifying potential issues with computer systems.  Performing routine audits of systems and software.  Performing backups.  Applying operating system updates, patches, and configuration changes.  Installing and configuring new hardware and software.  Adding, removing, or updating user account information.  Troubleshooting any reported problems and System performance tuning.  Ensuring that the network infrastructure is up and running.  Support users as well as network resources  Implement and support Wi-Fi network.  Support the issues with Cisco IP phones like 7910, 7940 and 7960  Maintain virus free network with client server antivirus software like SEP  Maintain and Updating of IT Asset, including software licenses, Desktop PCs, Laptops, Network Printers, All in one Devices, FAX machines and Photo copiers  Installation and configuration of Laptops (IBM, Toshiba, Dell, and Fujitsu Siemens) Tablet PCs and Workstations (HP and Dell) in the Network

 Farooq group of companies Al Ain - UAE Designation: IT Administrator May 2003 – Sep 2006

Farooq is a group of five companies in Al Ain, they handled the installation and services of IT, electronics, digital equipments satellite equipments etc… I had been working the part of IT division and it controls the whole transaction of the group and maintains the network. IT division deals the sales and services of IT products too.

Roles and Responsibilities:

 Designing, configuring, installing and supporting local area networks.  Build or restructure IT infrastructures by assessing IT environment, designing, integrating & deploying new technologies & Configuring LAN.  Analyzing the general capabilities and limitations in the customer's current network and information security environment.  Configuring ,installing and coordinating the installation of Network components, Servers and OS  Responsible for system admin for sub branches  Troubleshooting networks as well as systems.  Training end users and prepare job close out report

Skills

. Sonicwall TZ 210, TZ 200, TZ 100 and Cisco ASA 5510, 5505 and Pix 506E firewall configuration . VPN site to site configuration and support using Sonicwall and Cisco ASA. . Familiar with Avaya IP Office 500 installation and configuration. . Managed structured cabling with OFC and Cat6 . Familiar with Cisco L2 and L3 switches, router and access points . Familiar with Protocols like TCP/IP, IPX, EIGRP, IGRP, RIP, OSPF, ARP and IOS.

. Designing, configuring, installing and supporting Windows 2000/2003 and 2008 Server networks.

. Experience in managing the servers like DNS, DHCP, WINS, FTP, IIS, Terminal server , Windows 2000,win 2003,2003 R2, 2008 and 2008 R2, Hyper V, Terminal server, ISA 2006.

. Experience in Exchange server System Administration & Infrastructure implementation (MS Exchange 2000, 2003, 2007 and 2010).

. Implementing, Configuring, Maintaining and Administering SQL Server. . Managing and monitoring network performance related issues, installing and upgrading software, imaging and re-imaging of the machines. . Creating accounts, corresponding e-mail accounts and assigning user rights. . Monitoring availability of servers running in the network, the free space in all drives with proper CPU and memory utilization as per the status. Monitoring logs for backups and servers. . Familiar with Access control system including Turnstiles, POS system, barcode printing, wireless barcode and magnetic scanner. . Troubleshooting networks as well as systems. . Data storage configuration and support . LAN/WAN architecture and Wireless access point installation and configurations. . Familiar with ID card system with barcode and RFID. . Teamwork, flexibility and interpersonal skills. . Highly committed, ambitious and self-motivated.

Academic Curriculum  June 2001 - B Tech (Computer Science & Engineering), MES College of Engineering, Kuttippuram, Under Calicut University, India.

 May 1995 PDC (Pre Degree, Science Group), MES KVM College, Valanchery, Calicut University, India.

Certification  CCNP - Cisco Certified network Professional  CCNA - Cisco Certified Network Associate

Personal Information

Date of Birth : 4th May, 1978 Sex : Male Marital Status : Married Nationality : Indian Driving License # : 621591/N Visa status : Visit Visa