Accident Report Form s3

JOB DESCRIPTION: Senior Office Administrator JOB INFORMATION Senior Office Administrator JOB TITLE (Concessions) LOCATION Head Office, Gloucester

REPORTS TO Concessions Office Manager

OVERALL PURPOSE OF JOB

Provide administrative support to the Concessions Event Management Team to ensure the smooth and efficient performance of the department and a quality service to clients and contractors.

MAIN DUTIES AND RESPONSIBILITIES  Assist the Office Manager and fellow Senior Office Administrator with credit control through regular communication with sub-contractors  Accurately raise invoices, purchase orders and credits in the Sage 50 system  Provide a high quality, professional response to all telephone and email enquiries from concessionaires, sub-contractor and suppliers  Provide administrative support to the Concessions management team  Provide a point of contact for concessionaires and ensure timely, clear communication regarding Health & Safety and stock/tariff information  Request, collate and manage Health & Safety documentation from Concessions in line with regulations.  Facilitate the close liaison with all internal departments, passing on information as required  Create documents, reports and presentations as required for tenders, events (including retail tariffs), Board meetings and office systems  Assist in the production and maintenance of the master schedule of events, and associated planning tools  Produce, distribute, and coordinate the allocation of all Event Meal Vouchers  Collate and manage accreditation for events  Assist the Marketing Department with event initiatives, providing information and communicating to concessionaires  Undertake general administrative tasks including filing and archiving  Any other duties that may be required from time to time for the smooth running of the business KNOWLEDGE, EXPERIENCE AND SKILLS REQUIRED Essential

 Strong finance administration experience  Good communication and interpersonal skills with the ability to build effective business and customer relationships  Strong organisational and time management skills, with the ability to multi-task and prioritise appropriately  Experience of working with data input systems; such as Sage 50  Educated to a high level of numeracy and literacy, with a good eye for detail  Fully competent in MS Office (Intermediate level in Excel)  Discreet and reliable Desirable

 Knowledge and understanding of the event industry and concession management

PERSONAL CHARACTERISTICS

 Personable, team player, proactive communicator  Resilient, independent, self-motivated  Ability to work under pressure  Tenacious with an eye for detail  Open-minded, willingness to “muck in”

 Must be flexible