Duties: Job Summary (Essential Functions)
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Job Description:
Skokie Country Club is looking for a Men's Grill Supervisor. We are seeking an individual with a very strong commitment to service, who has had formal training in the service industry. This individual will lead a team of several employees and be expected to maintain a very high level of service standards. We are looking for someone who will bring energy, new ideas and a positive, motivating attitude to the position. The ideal candidate will be proven in this type of role and have a demonstrated ability to implement the Club's vision. The Men’s Grill Supervisor will report directly to the Assistant General Manager.
Scope of Responsibility:
Knows the formal and informal departmental goals, standards, policies and procedures including; some familiarity of other departments within the club. The Men’s Grill Supervisor should also sensitive to the interrelationship of both people and functions within the various departments of the club.
Duties: Job Summary (Essential Functions):
Assure a high standard of appearance, hospitality and service in personnel and cleanliness of Men’s Grill and surrounding areas
Ensure the timeliness of food and beverage services in the Men's Grill
Supervise, train and motivate Grill Staff and Bartenders.
Manage within budgetary restraints.
Develop and implement programs to increase the level of service and maximize member satisfaction along with revenues through repeat business
Actively manage food and beverage service for members and guests in the Men’s Grill
Maintain order and cleanliness and ensure that member satisfaction standards are consistently attained
Physical Demands and Work Environment:
Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach
Push, pull or lift up to 50 pounds
Continuous repetitive motions
Work in hot, humid and noisy environment
Qualifications: Education and/or Experience Requirements: High school diploma or GED
A four-year college degree in Hospitality preferred
Extremely strong communication skills using spoken and written words
Proficiency in Microsoft Office, and previous experience with POS
experience in a private club setting strongly preferred
Basic knowledge of golf operations and golf course etiquette
Job Knowledge, Core Competencies and Expectations:
Lead by example
Responsible for management of the dining room and bar service in the men's lounge
Excellent organizational and follow-through skills
Maintains an extremely high level of member contact throughout service hours and ensures that staff does the same
Works hand in hand with the golf pro shop operation from a communication and service aspect, to maximize the opportunity for the seamless continuity of service between the two departments
Knowledge of, and ability to perform, required role during emergency situations
Ability to demonstrate proper wine and beverage service
Licenses and Special Permits:
Alcoholic Beverage Certification
Food Safety Certification
AED/CPR Certification – Preferred
All interested applicants please send your resume as an attachment to:
Derek Sidley Assistant General Manager Skokie Country Club [email protected]