Programs and Services Assessment Schedule

Student Affairs Program Review Update – TRIO-DSPS 2010-11 (Report Due: November 17, 2011)

Program/Service Description: Include Description/Mission Statement/Number of Years at COD/Benefits/Contact (source: Faculty/Dir/Coord/Dean – from AUR)

Description: TRIO-DSPS is a Student Support Services (SSS) Program that has been federally funded by the U.S. Department of Education to provide services to 100 Students with a documented disability who also are of low-income and/or first generation. TRIO - DSPS is designed to assist participants to meet the challenges of graduating from COD and or transferring to a four-year university and therefore; provides academic, personal and career counseling support and financial aid/scholarship information to eligible participants to help them meet their goals.

Mission Statement: TRIO - DSPS is designed to assist students with documented disabilities who are of low- income and/or first generation college students. The program will assist in the graduation and transfer process from College of the Desert and to strengthen their preparation for the successful completion of the Bachelor’s Degree goal.

Number of Years at COD: Since 2010

Program Services and Benefits:  One-on-One Counselor  Priority One Registration  Graduation Assistance  University/College Transfer Assistance  Student Educational Plans  On-Campus Tutoring  Workshops: Financial Aid/Scholarships, Study Skills, Career/Major, Admissions Applications etc.  On-site university visits and cultural events  Personalized support and camaraderie

Contact Person/Title: Jeroen Dragten, Project Coordinator/Counselor Phone: (760) 636-7973 Adrian Gonzales, Dean, Student Support Programs & Services Phone: (760) 776-2522

Population Served: Include Number/Eligibility (source: Faculty/Dir/Coord/Dean - from AUR) Number of Students Served 2010-11: 99 (min. needed for grant requirement is 100) Student Eligibility: Must meet all criteria below:  Students with a documented disability  First Generation College Student and/or Financial Need (Low-income/per family size based on Federally established guidelines)  Have Academic Need  Academic Standing (2.0 min. gpa)  Plan to graduate and to transfer to 4-year university/college  Enrolled and can stay enrolled full-time (12 units or more/each semester)  U.S. Citizen or permanent resident of the U.S.

1 Program Requirements from outside agencies (source: Faculty/Dir/Coord/Dean) TRIO - DSPS Program Requirements, Operation and Implementing Guidelines – via TRIO Department of Education located specifically in the Education Department General Administrative Regulations (EDGAR) (handbook, and website). The TRIO Student Support Services (SSS) program Federal Register; The Student Services Division

Program/Service Outcomes (source: Faculty/Dir/Coord/Dean – from Coordinator) OVERARCHING PROGRAM LEVEL OUTCOMES STUDENT SUPPORT SERVICES 1 - PERSONAL DEVELOPMENT AND RESPONSIBILITY Students utilizing this program/service will demonstrate an ability to:  display habits of intellectual exploration, personal responsibility, and physical well being.  develop individual responsibility, personal integrity, and respect for diverse people and cultures.  value and accept people with different cultural and linguistic backgrounds and abilities.  understand ethical issues to make sound judgments and decisions. 2 – SELF-AWARENESS, SELF-UNDERSTANDING, AND SELF-ADVOCACY Students utilizing this program/service will demonstrate an ability to:  evaluate their own knowledge, skills, and abilities.  display three components of an effective self-advocate: 1. Self knowledge. 2. Define their own needs. 3. The ability to get what they need.  develop realistic goals.  appreciate the value of feedback.  adapt to challenging situations.  recognize that knowledge is the key to self-advocacy.  teach the people around them. 3 – SELF-SUFFICIENCY AND INDEPENDENT LEARNING Students utilizing this program/service will demonstrate an ability to:  identify and utilize services, programs, and resources to become life-long learners including, but not limited to: 1. Study/Learning Labs 2. Supplemental Instruction 3. Computer-aided tutorials/instruction 4. Learning Communities 5. Student Development Courses 6. Tutorial Assistance 7. Counseling Services 8. Special Programs for Student Success 9. Admissions and Records 10. Business Services 11. Financial Aid & Scholarship information 12. Career/Transfer Services Resources

PROGRAM/SERVICE SPECIFIC OUTCOMES TRIO-DSPS 2 STUDENT LEARNING OUTCOMES/STUDENT SERVICE OUTCOMES 1. The TRIO - DSPS students will become knowledgable of their graduation requirements. 2. The TRIO - DSPS students will become knowledgable of financial literacy.

PROGRAMS AND SERVICES ASSESSMENT SCHEDULE (Source: STSV OAC Coordinator)

Cycle I Comments Assessment Report & Discuss Implement Changes TRIO-DSPS 12/SP 12/FA 13/SP Cycle II Comments Assessment Report & Discuss Implement Changes TRIO-DSPS 13/FA 14/SP 14/FA Cycle III Comments Assessment Report & Discuss Implement Changes TRIO-DSPS 15/SP 15/FA 16/SP Cycle IV Comments Assessment Report & Discuss Implement Changes TRIO-DSPS 16/FA 17/SP 17/FA

Results of Assessment

TRiO-DSPS will Begin the Assessment Cycle in Spring 12 (Per Schedule Above) RESOURCES

Staffing for Program/Service: Include Funding Budget Level/Current Staffing Level (source: Faculty/ Dir/Coord/Dean) Current Annual Funding/Budget Level: Salaries & benefits $ 159,749 Supplies, Equip., and Other Expenses 46,751 Total: $206,000

POSITION STATUS # IN POSITION FUNDING Program Coordinator/Counselor FT ONE GRANT Counselor PT ONE GRANT Secretary PT ONE GRANT Academic Skills Specialist PT ONE GRANT Contracted Tutors and Presenters PT As-Needed As-Needed GRANT

3 Facilities (source: Faculty/ Dir/Coord/Dean) 1) List of all facilities (Please indicate if any of these were added last year):

The TRIO - DSPS Program is located in the DSPS Center on the 1st floor in the Craven Student Services Center. TRIO - DSPS program staff shares the Center with the DSPS staff. TRiO-DSPS has 1 shared office, one office cubicle, and a part-time shared office cubicle.

2) Assessment of adequacy of current facilities:

The current space provided is insufficient for program operations. An additional office to be shared by the part-time counselor and the part-time Academic Skills Specialist, and a Resource Room for supplies and the copy machine and tutoring have been requested.

Equipment and Supplies (source: Faculty/ Dir/Coord/Dean) All equipment and supplies (copier paper, printing cartridges, postage and general office supplies) are purchased through TRIO - DSPS DOE funds only.

The TRIO - DSPS Program utilizes the following equipment:  individual office PC’s with printers  3 Cisco telephones  1 Copier and Fax machine  1 Desk for In-House Tutors  25 ASUS netbooks (with large steel cabinet for storage)  15 Livescribe SMART Pens  1 SONY HDR-CX560V Handycam  1 UBI-DUO WRITER  1 Book Case

Summary - Narrative Interpretation (source: Faculty/Dir/Coord/Dean)

Funding/Budget: The annual funding stream is determined by the Department of Education. The Program Director is responsible for the implementation of all regulations pertaining to the TRIO - DSPS Program funds.

COURSE INFORMATION (Complete only if Applicable)

Course Level Assessment Completed (source: Faculty & OAC Coordinator) N/A Changes Implemented as a Result of the Assessments (source: Faculty/Dir/Coord/Dean) N/A Summary - Narrative Interpretation (source: Faculty/Dir/Coord/Dean) N/A

4 GOALS/ACHIEVEMENTS/CHALLENGES

Program/Service Goal Summary for year: 2010-11 (source: Faculty/Dir/Coord/Dean)

1. Establish TRiO-DSPS Program at College of the Desert Met. Program is fully operational and is serving students. 2. Hire and Train Faculty and Staff In Progress.See “Challenges” below. 3. Market Program to Attract and Enroll at least 100 Eligible Students Met. See “Achievements” below. 4. Purchase Equipment and Supplies for Program. Met. See “Achievements” below. Program/Service Achievements 2010-11 (source: Faculty/Dir/Coord/Dean - from AUR)  Established the program on the COD campus. Hired Staff, bought equipment, supplies etc.  Served (Spring 11 & Summer 11) 99 TRIO-DSPS students.  Provided First Priority Registration to all active (good standing) TRIO-DSPS students.  Provided academic, financial aid, personal, career, and transfer counseling to students.  Conducted various workshops (Time Management, Career, Financial Aid, Stress Mgt) each semester.  College Tour to three universities in San Diego in Summer 11.  Founded the TRIO-DSPS & DSPS Club.  Cohort One = 99 students – 7 dropped = 93% retention from 09/01/10 to 08/31/11

Program/Service Challenges (source: Faculty/Dir/Coord/Dean) The TRIO - DSPS office is lacking sufficient space to fully function as required by the grant. The grant calls for a Resource Room for materials and supplies which help facilitate students’ learning process. This room needs to also be used by the Academic Skills Specialist for tutoring purposes.

Staffing continues to be a challenge. Two initial part-time staff members found full-time activities , leaving the program in a predicament. Two replacements will need to be hired and fully trained. In addition a part- time Academic Skills Specialist needs to be hired and trained in some of activilies and procedures .

Trio-DSPS continues to strive to enroll the quantity and quality of students in accordance with the grant requirements.

Program/Service Objectives/Goals for 2011-12 (source: Faculty/Dir/Coord/Dean) 1. By use of tours and workshops, teach current and future TRIO - DSPS students about the location and services of campus resources such as: DSPS, the Library, Health and Wellness Center, Financial Aid, Transfer and Career Center, the Mind Shack. 2. The TRIO - DSPS students will become knowledgable of their General Education Graduation requirements (Workshops Regarding COD, CSU, and UC General Education Patterns)

Program/Service Objectives/Goals for 2012-13 (source: Faculty/Dir/Coord/Dean) 1. Teach current and future TRIO - DSPS students to develop their own Student Education Plans (utilizing course catalogs and on-line resources such as ASSIST.ORG 2. The TRiO – DSPS students will become knowledgable of their Financial Literacy (Financial Literacy 101 Program).

Completed by:

5 Jeroen Dragten, TRIO-DSPS Coordinator/Counselor

Date: November 16, 2011