Unbundled Loop New Install

EASE VFO Unbundled Loop New Install

EASE VFO – Loop New Install...... 2 LSR Form Order Entry...... 2 EASE VFO – Loop New Install, process continued...... 5 EASE VFO – Loop New Install, process continued...... 7

LSR Form Take the following steps to populate the LSR form on the order. Orde r Remember: Fields may vary depending on the type of loop that is being Entr installed. y

Step Action 1 With the Order List in view, roll your cursor over the Order tab and select New from the drop-down menu,

Result: The Order Initiation window appears. 2 Select your Managed ESP company code used for submitting orders, from the Managed ESP drop-down menu. 3 Type a PON in the Order Number field or use the pre-populated number.

Note: The PON can be up to sixteen alpha, numeric, or alpha-numeric characters. 4 Select the applicable OCN from the OCN drop-down menu.

Note: This may or may not be the same OCN as the Managed ESP. 5 Select AB= Loop from the Service drop-down menu. 6 Select N from the Activity drop-down menu. 7 Use the following table to determine the next step.

If Then Using a template for the Click the Template drop-down menu order and select the applicable template name. No template is being used Go to step 8. 8 In the LSR ADMIN section fill-in the following:

Field Description Data LOCQ # of service 1-3 characters indicating TY locations amount of locations (normally 1 or 001) SLI SUB-LOOP A = Sub-loop feeder Indicator RTR Confirmation type E (only option supported by CENTURYLINK) RORD Related order Pre-qualification order number if applicable. CCNA Cust Code Three digit customer code CC Company Code Pre-populates New Unbundled Loop Version 1.0 January 2010 2 © 2009 CenturyTel, Inc. All rights reserved. The name CenturyLink and the pathways logo are trademarks of CenturyTel, Inc. (OCN)

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New Unbundled Loop Version 1.0 January 2010 3 © 2009 CenturyTel, Inc. All rights reserved. The name CenturyLink and the pathways logo are trademarks of CenturyTel, Inc. EASE VFO – Loop New Install, continued

Steps (continued)

Step Action 9 In the Authorization section fill-in or select the following:

Field Description Data TOS Type of Service Refer to job aid VFO TOS and LTOS on page 21. SPEC Specific product If Tag and Label is desired DO NOT type LOOPTAG in the Spec Field. This will be selected on the LS tab. DSPT Dispatch required Mark Y if applicable (may pre- CH populate) DDD Desired Due Select due date. Date DFDT Desired Frame Populated if order is to be coordinated. cutover time CHC Coordinated Hot Populated if order is to be coordinated. Cut Note: When doing a loop t-move this box must be marked or the order errors. ACTL CLLI code of the Facility terminal location or customers facility designated collocation area. location/collocati on SACT CLLI code of Secondary facility terminal location or L secondary designated collocation area. Only locations applicable for SUB-LOOPS. AI Additional Point C = CLLI Code – required only on of Termination EEL DS1s Indicator APOT Additional Point Access Customer Terminal Location of Termination (ACTL) point of termination. Required only on EEL DS1s NC Network channel Based on loop type. code NCI Identifies Based on loop type electrical conditions on circuit SECN Secondary NCI Varies depending on service. CI Required on all loops except New Unbundled Loop Version 1.0 January 2010 4 © 2009 CenturyTel, Inc. All rights reserved. The name CenturyLink and the pathways logo are trademarks of CenturyTel, Inc. regular linesharing (not remote), DS1 Prequal and VG (2&4 Wire)

Steps (continued)

Step Action 10 Scroll to the CONTACT section and fill-in the following:

Field Description Data INIT Who initiated the Name order INIT TEL Contact telephone Telephone number (no NO number dashes or spaces). IMPCON Installation contact Installation contact IMPCON Installation contact Installation contact telephone TEL NO telephone number number

Note: Information is not required in the sections DSGCON_ADDR, and REMARKS INFO. Information entered into the REMARKS INFO field flows to the service order. 11 If conditioning options are required or applicable – scroll to the CENTURYLINK_DET and fill-in or select the following:

Field Description Data Conditioni Indicates the Select the applicable ng Options conditioning choices conditioning choice Conditioni Indicates the $ amount Format amount as 0.00 ng the customer agrees to Amount pay for conditioning Conditioni Indicates specific Required if partial condition ng information pertaining is requested. Remarks to condition – such as what partial condition the customer wants etc.

Note: When conditioning information is required the RORD field in the LSR_ADMIN section is also required to enter the PREQUAL order number. 12 Click the EU form ICON.

New Unbundled Loop Version 1.0 January 2010 6 © 2009 CenturyTel, Inc. All rights reserved. The name CenturyLink and the pathways logo are trademarks of CenturyTel, Inc. EASE VFO – Loop New Install, continued, Continued

Steps (continued)

Step Action 13 Scroll down to the LOC_ACCESS section and fill-in the following:

Field Description Data LOCNU Service location One to three characters. M number Example 1 or 001. NAME End-user name End-user first and last name or the business name. AAI Additional address Identifies additional information such as location information the name of the about the address. Complex etc. CENTURYLINK will utilize this field for the complex address name. 14 In the LOC_ACCESS_INFO fill-in the following fields as indicated in the able below - if access information is needed or working service exists.

Field Description Data ACC Access information Type access directions. For example – “Locked gate, knock on east side door for entry.” LCON Local contact Type contact name for access. Tel_NO Local contact’s number Type access contact’s telephone number. WSOP Working Service If the order errors for this field - indicator Select A = additional line or V = working service.

Steps (continued)

Step Action 15 Scroll to the SVC ADDR GRP section and fill-in the following fields as applicable for the end-user’s address.

Field Description Data AFT Drop-down to select format Not required unless needed. of address SAPR Address number prefix Not required unless needed. SAN Street address number Indentifies the house number. O SASF Service address suffix Indentifies the suffix for the street address. Example: ½ SASD Street direction Examples: N, S, E, W, NE, NW, SE, SW SASN Street name Examples: Street Name, Highway etc. SATH Street type Thoroughfare portion of street address. Examples: DR, LN, ST

SASS Street Directional Suffix Identifies the directional suffix Examples: N, S, E, W, NE, NW, SE, SW LD1 Location Designator Examples: Unit, FL (floor) etc.

LV1 Location Value Examples: 01, 2, 14, etc Note – Prohibited if LD1 is not populated LD2 Location Designators Example: Wing (3) LV2 Location Value Examples: 01, 2, 14, etc (3) CITY City name Type in complete city name. STAT State abbreviation 2 character abbreviation E Zip 5 character zip code 5 character zip code.

New Unbundled Loop Version 1.0 January 2010 8 © 2009 CenturyTel, Inc. All rights reserved. The name CenturyLink and the pathways logo are trademarks of CenturyTel, Inc. EASE VFO – Loop New Install, continued, Continued

Steps, (continued)

Step Action 16 Click the Validate Address link to verify the address is correct.

Note: If the address is valid, no additional screens will display. For invalid addresses refer to the Job Aid on Preorder Address Validation. 17 Click the LS (loop service) form ICON. 18 In the LS_ADMIN section fill-in the following:

Field Description Data LQTY Quantity of loops 1 -5 characters. Example: 1 or 00001. 19 In the LS_SVC_DET section fill-in the following if applicable:

Field Description Data CFA Customer facility Carrier system and channel. assignment – Formatted with 4 slashes (/) applicable for DS1 & DS3 SLTN Telephone number for Telephone number that will have Line Sharing the line sharing CKT installed on. TNT TEST AND TAG A = COOP Test & Loop Tag B = Loop Tag C = not supported by CENTURYLINK CCEA Customers physical point of termination in co-lo arrangement – Applicable for DS1 and DS3 unless CFA is present.

Steps (continued)

Step Action 20 In the FACILITY_CONFIG_GRP section add or filling in the following if applicable:

Field Description Data CTI Configuration of the Applicable for Line Sharing only. facility connection A = Voice and Data assignment B = Voice Only C = Data Only CABLE Providers cable to be Block information ID connected (Block) – (used with CHAN Not used if CFA or CCEA is Pair field) populated. CHAN- Providers channel pair PIN information PAIR (used with Cable ID) Not used if CFA or CCEA is populated. 21 In the SVC_DET_GRP section fill-in the following:

Field Description Data LOCNU Service location 3 Character field - can be typed as 1 M number or 001 for example. LNUM Indentifies the line 5 Character field - can be typed as 1 or 00001 for example. Example: 1st loop 00001, for 2nd loop 00002. LNA Line Activity Select N for new. CKR Telephone Number Populate to relate TN to CKT. related to the CKT ECCKT Circuit Identifier Type N for new CKT. The system will assign the CKT ID.

Steps (continued)

Step Action 22 Use the following table to determine the next step.

If Then A straight-line directory listing is Click the DL form ICON, and go to needed step 23.

Note: Directions for captions listings Remember: Telephone numbers must will be provided in a future job-aid be assigned from TNA to do a listing that will be posted to the Wholesale on the install order. site. A directory listing is not needed Go to step 29. 23 In the LISTING_CNTRL section of the DL form fill-in or select the following data for each field:

Field Data LACT (Listing Activitiy) N (New) RTY (Record Type) LML (Local Main Listing) 1st Character: F=Foreign L=Local S=Secondary Listing 2nd Character: AL=Additional Listing AM=Additional Main AU=Alternate user listing CM=Client main CR=Cross-reference listing ML=Main listing LTY (Listing Type) Valid Values: 1=Listed, 2=Non-listed, 3=Non-published, 4=Non-published emergency, 5=Non-published special, 6=Omit DA, 7=No appearance, 8=Temporary listing. STYC SL (Straight Line) TOA (Type of Account) R (Residential) or B (Business) DOI (Degree of Indent) 0 (Zero) for straight-line listings. LOCNUM (Location 3 Character field - can be typed as 1 or 001 for Number) example. DL Number (DLNUM) 3 Character field - can be typed as 1 or 001 for example. Note: If adding multiple straight-line listings the DL will increase by one for each listing.

Steps (continued)

Step Action 24 In the LISTING_IND section of the DL form fill-in or select the following data for each field:

Field Data DirName Populate with the directory name.

Also –

If Then The listing is a dual listing (two first Select Y in the DLNM (Dual Listing) and/or last names will be listed field, and go to step 44. together). The listing is not a dual listing Go to step 44. 25 In the LISTING INSTRUCTION section fill-in the following data if needed.

Field Data LTN (Listed TN) End-users TN to be listed.

Note: If the telephone number is a non-standard number such as an 800 number, the TN is entered in the NSTN field. PLA (Place Listing Indicates how a listing with a numerical value will be As) alphabetized. Type complete listing in word form

Example – The listing of - 1040 Tax - could be alphabetized in the directory as One Zero Forty Tax, Ten Forty Tax, depending on the wording used in the PLA field. .

Steps (continued)

Step Action 26 In the LIST_NAME_GRP section fill-in the following data if needed.

Field Data LNLN (Listed End-user’s last name or if a business the first Last Name) word of the business name.

Note: If the business name begins with ‘The’, they may wish for ‘The’ to fall at the end rather than the beginning of the listing. LNFN (Listed The end-user’s first name(s) or the remaining First Name) words of the business name. 27 In the LIST_ADDR_GRP section fill-in the following data if needed.

Field Data LANO HSN LASF FRACTION LASD DIRECTION LASN STREET NAME LATH TYPE LASS SUFFIX LALO N/A LALOC CITY LAST STATE LAZC ZIP CODE ADI O = Omit address in DA and directory 28 In the ADVERTISING section fill-in the following data if needed (Business Only).

Field Data YPHV Classified heading identifier number.

Note: The classified heading numbers can be found at www.rhd.com/telco 29 Click the green checkmark ICON on the top right of the order.

Result: The order goes through an error check.

Steps (continued)

Step Action 30 Determine the next step by utilizing the table below.

If Then An Error box Correct the errors indentified. displays. Note: The STATUS field on the order will state Errored as shown below.

No Error box The status will state validated and you displays are ready to submit the order. 31 Click the running man ICON to submit the order.

Result: The Status field on the order will change to Sent, then to Submitted 32 Congratulations! You have now completed the steps to complete a New Loop order..