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Tailor-made training modules and programmes, on different SUMP topics and adapted to the needs of each country
Deliverable No.: D 4.2
Project Acronym: PROSPERITY
Full Title: Prosperity through innovation and promotion of Sustainable Urban Mobility Plans
Grant Agreement No.: 690636
Workpackage/Measure No.: WP 4
Workpackage/ Measure Title: Capacity Building
Task 4.4: Development of a country-specific training programme
Responsible Author(s):
Antal GERTHEIS, Balázs KOZÁK
Responsible Co-Author(s):
András EKÉS
Date: 11 June 2019
Status: Final
Dissemination level: EM, PC
D4.2 Tailor-made training modules and programmes, on different SUMP topics and June 2019 adapted to the needs of each country
About CIVITAS PROSPERITY Supporting local and national authorities to improve the quality and uptake of Sustainable Urban Mobility Plans CIVITAS PROSPERITY is a 3-year project which started in September 2016 and is supported by the European Commission within the H2020 programme. It aims to enable and create a culture shift in government agencies and local authorities to support Sustainable Urban Mobility Plans (SUMPs). The project focuses on promoting and supporting a broad take-up of SUMPs especially in countries / regions and cities where the take up is so far so low. It aims to achieve this through providing mechanisms and tools for national / regional agencies to take a leading role in the development of SUMPs; building professional capacity through peer-to-peer exchange programmes and tailor-made training programmes on various aspects of SUMPs and/or innovative approaches in sustainable urban mobility.
Contact: Robert PRESSL | Austrian Mobility Research FGM-AMOR | [email protected] www.sump-network.eu
CIVITAS PROSPERITY is a member of the European Platform on Sustainable Urban Mobility Plans.
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Project Partners
Organisation Country Abbreviation Forschungsgesellschaft Mobilität Austrian Mobility Research AT FGM Edinburgh Napier University UK ENU Urban Planning Institute of the Republic of Slovenia SI UIRS Cities on the Move RO CiMO Mobilissimus Ltd. HU Mobi Mobiel 21 BE M21 German Institute of Urban Affairs DE DIFU SMG EKSPERT PL SMG Sustainable Development Civil Society Assoc. BG CSDCS Environmental Centre for Administration and Technology LT ECAT Grupo de Estudios y Alternativas 21, S.L. ES GEA 21 Instituto da Mobilidade e dos Transportes, I.P. PL IMT Centrum Dopravniho Vyzkumu v.v.i. CZ CDV Stratagem Energy Ltd CY STE City of Koprivnica HR Koprivnica TRT Trasporti e Territorio IT TRT City of Lisbon PT Lisbon City of Limassol CY Limassol Municipality of Jonava LT Jonova City of Kassel DE Kassel City of Dubrovnik HR Dubrovnik Municipality of Ljutomer SI Ljutomer Municipality of Hradec Kralove CZ Kralove Municipality of Fagaras RO Fagaras City of Katowice PL Katowice City of Varna BG Varna City of Szeged HU Szeged
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Document History
Date Person Action Status Diss. Level
23/03/2018 Antal Gertheis Document structure, first draft Draft EM, PC
26/03/2018 Nazan Kocak Structure review Draft EM, PC
Antal Gertheis, Balázs 13/04/2018 Second draft Draft EM, PC Kozák
17/04/2018 Nazan Kocak Quality Assurance (QA) Draft EM, PC
18/04/2018 Antal Gertheis Corrections based on QA Draft EM, PC
Finalised based on the results of 12/03/2019 Antal Gertheis Draft EM, PC the last training events
18/03/2019 Suzanne Meade Quality Assurance (QA) Draft EM, PC
Added chapter on Webinars 11/06/2019 Antal Gertheis Finalised based on the results of Final EM, PC the additional training events
20/06/2019 Suzanne Meade Quality Assurance (QA) Final EM, PC
Status: Draft, Final, Approved, and Submitted (to European Commission). Dissemination Level: PC = Project Coordinator, SC=Site Coordinator, TC=Technical Coordinator, MC = Management Committee, EM=Evaluation Manager.
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Table of contents
1 EXECUTIVE SUMMARY ...... 8
2 INTRODUCTION ...... 10
3 NATIONAL TRAINING EVENTS PROGRAMME ...... 12
3.1 DEVELOPING THE NATIONAL TRAINING EVENT PROGRAMME ...... 12
3.2 OVERVIEW OF THE PROSPERITY NATIONAL TRAINING EVENT PROGRAMME ...... 12
3.3 LESSONS LEARNT...... 14
4 CHAMPION CITIES AT THE NATIONAL TRAINING EVENTS ...... 15
4.1 ROLE OF THE CHAMPION CITIES ...... 15
4.2 TOPICS THE CHAMPION CITIES SUPPORTED ...... 16
4.3 RELEVANT EXPERIENCE OF THE CHAMP CITIES ...... 17
4.4 LESSONS LEARNT...... 21
5 TRAINING EVENT VENUES ...... 22
5.1 VENUES AND EQUIPMENT...... 22
5.2 TYPE OF VENUES USED FOR THE TRAINING EVENTS ...... 22
5.3 LESSONS LEARNT...... 23
6 SELECTION OF THE TRAINING PARTICIPANTS ...... 24
6.1 PROCESS ...... 24
6.2 SUMP COMPETENCY CERTIFICATES ...... 25
6.3 OVERVIEW OF THE TRAINING APPLICANTS ...... 25
6.4 LESSONS LEARNT...... 26
7 STRUCTURING TRAINING EVENTS AND AGENDAS ...... 28
7.1 EVENT FORMAT ...... 28
7.2 TRAINING EVENT STRUCTURE IN DIFFERENT COUNTRIES ...... 29
7.3 LESSONS LEARNT...... 29
8 DEVELOPMENT OF TRAINING MATERIALS ...... 31
8.1 ALLOCATION OF TOPICS TO THE TRAINERS ...... 31
8.2 PROCESS FOR DEVELOPING TRAINING MATERIAL ...... 32
8.3 COLLECTION AND EVALUATION OF THE EXISTING TOPIC TRAINING MATERIAL AND DRAFTING THE CONCEPT OF A TOPIC TRAINING SESSION ...... 33
8.4 DEVELOPMENT OF “GENERIC” TRAINING MATERIALS (IN ENGLISH) ...... 36
8.5 ADAPTATION OF THE “GENERIC” TRAINING MATERIAL TO THE LOCAL CONTEXT ...... 37
8.6 LESSONS LEARNT ...... 38
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9 TRAINING FEEDBACK PROCESS ...... 39
9.1 PARTICIPANTS FEEDBACK ...... 39
9.2 TRAINERS AND ORGANISERS FEEDBACK ...... 39
9.3 LESSONS LEARNT...... 39
10 NATIONAL TRAINING EVENTS ...... 40
10.1 LITHUANIA ...... 40
10.2 CYPRUS ...... 42
10.3 CROATIA & SLOVENIA ...... 43
10.4 POLAND ...... 45
10.5 ROMANIA ...... 46
10.6 HUNGARY ...... 48
10.7 CZECH REPUBLIC...... 50
10.8 PORTUGAL ...... 51
10.9 BULGARIA ...... 53
11 WEBINARS TO FURTHER SPREAD THE TRAINING TOPICS BY VIRTUAL MEANS ...... 56
ANNEX ...... 60
ANNEX 1 – PROSPERITY TRAINING EVENTS APPLICATION PROCESS...... 60
ANNEX 2 – EVALUATION OF NATIONAL TRAINING EVENTS ...... 68
ANNEX 3 – SUMMARIES OF NATIONAL TRAINING EVENTS ...... 73
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List of Figures Figure 1: PROSPERITY Countries ...... 8 Figure 2: Structure of the work packages ...... 11 Figure 3: National Training Event Programme ...... 13 Figure 4: The Superblock concept ...... 19 Figure 5: Participant with Certificate at the Katowice training ...... 25 Figure 6: Process used to develop the PROSPERITY training materials...... 33
List of Tables Table 1: Overview of the Champion Cities allocated to the national training events ...... 16 Table 2: Sample training (and coaching) event framework ...... 29 Table 3: National training topics and responsible Topic Experts ...... 32
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1 Executive Summary This document summarises the planned development and implementation of the training programme, its actual execution, and the lessons learnt regarding each aspect of the training events as a part of WP4 Capacity building in the PROSPERITY Project. As a core activity of PROSPERITY, the project aimed to provide high level tailor-made capacity building for European cities. The objective was that the knowledge disseminated could be applied directly in the mobility planning and development practice of the targeted cities. Two main target groups were defined for these activities. On one hand, a smaller, direct target group for tailor-made professional support (coaching) for PROSPERITY Partner Cities. On the other hand, a wider target group for the training events were the representatives of small and medium sized European cities in general. As these training events were hosted by 10 out of the 11 Partner Cities, the training events focus on the 10 countries concerned.
Figure 1: PROSPERITY Countries Training events form the core of the PROSPERITY project. They supported the achievement of the overall objectives of the project, including achieving a culture shift in terms of SUMPs in member states and city authorities. Their key characteristics were adaptation to the local (national) context, and the tone of cities training cities, with support from external experts; the latter was ensured primarily by the involvement of Champion Cities. Topics were selected for the given country based upon their special needs (see deliverable D4.1 Country / City Specific, Tailor-Made Recommendation Documents on Training Needs for the user needs analysis). The training events were interactive and focused on the dissemination of practical knowledge and good practice. This document summarises the planned development and implementation of the PROSPERITY training programme, its actual execution, and the lessons learnt regarding each aspect of the training events. It covers the development of the National Training Events Programme; the role and added value of PROSPERITY Champion Cities; experiences on
8 / 89 D4.2 Tailor-made training modules and programmes, on different SUMP topics and June 2019 adapted to the needs of each country training event venues; selection of the training participants; and structuring training events and agendas. The development of tailor-made training materials was at the core of the training programme and features in this document. Training feedback process, serving the evaluation of the events, is also covered. Finally, the report provides a summary of each implemented national training event, as well as the webinars in English that aimed to spread the training topics by virtual means.
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2 Introduction One of the core activities of the PROSPERITY project aims to provide high level tailor-made capacity building for European cities. The objective is that the knowledge disseminated can be applied directly in the mobility planning and development practice of the targeted cities. Two main target groups were defined for these activities. On one hand, a smaller, direct target group for tailor-made professional support (coaching) for PROSPERITY Partner Cities. On the other hand, a wider target group for the training events were the representatives of small and medium sized European cities in general. The training events were hosted by 10 out of the 11 Partner Cities, therefore the training events focused on the 10 countries concerned1. The training events are at the core of the PROSPERITY project. They support the overall achievement of the project objectives: • To produce a culture shift in terms of SUMPs in member states and city authorities; • To get more cities to take up high quality SUMPs; • To support the inclusion of innovative sustainable measures in these SUMPs; and • Build cities’ capacity to develop and implement SUMPs that genuinely reflect the spirit of the EU SUMP Guidelines. The PROSPERITY training modules and programmes are delivered in the national language and placed in the context of the status of SUMP in each participating country. Ministries from the respective country are also invited to participate. While the trainings were delivered by a mixture of experts, representatives of PROSPERITY Champion Cities and staff from the PROSPERITY partner cities, the overall tone of the training events focused on cities (and where appropriate higher levels of government) talking to and training other cities with support from external experts. This approach was ensured through the involvement of Champion cities and other (local) practical examples. A special aspect of the training events is, compared to existing training events and guidelines (that cover traditional mobility topics and methodologies), to introduce innovative topics. The capacity building activities included three main phases: • Analysis and needs assessment (tasks 4.1., 4.2. and 4.3.1.), • Planning and improvement of tools (tasks 4.4. and 4.3.2.), and • Implementation (tasks 4.5., 4.6. and 4.7.). The aim of this document is to present the development and execution of the PROSPERITY national training programme, including the training topic material development and its adaptation to the country context. (See figure below.)
1 Compared to the wider range of European cities addressed by the CIVITAS SUMPS-Up project.
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Figure 2: Structure of the work packages
The document contains the following information: Chapter 3 – National Training Events Programme,Executive Summary Chapter 4 – Champion Cities at the National Training Events, Chapter 5 – Training Event Venues, Chapter 6 – Selection of the Training Participants,
Chapter 7 – Structuring Training Events and Agendas,
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3 Chapter 8 – Development of training materials
Chapter 10 – Training Feedback process,Training Feedback process and Chapter 11 – National training events. Chapter 12 – Webinars to further spread the training topics by virtual means.
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4 National Training Events Programme 4.1 Developing the National Training Event Programme The PROPERITY training programme is based on the user needs analysis carried out in Task 4.2 (“Identification of training needs in different countries”). The analysis was carried out in conjunction with the CIVITAS SUMPS-Up project so that both surveys provided complementary results to facilitate organising the training events in a coordinated way. Deliverable D4.1 Country / City Specific, Tailor-made Recommendation Documents on Training Needs summarises the assessment methodology and the outcome of the user needs analysis and provides recommendations for topic selection for training in each country. In each national training event and partner city coaching activity the training programme consists of a combination of topics, trainers and an allocated Champion City. The combination of each element is based on the user needs analysis that has been drafted as a matrix matching countries, topics and trainers (from the expert pool of the PROSPERITY consortium). The matrix was finalised on 9th June 2017 based on the feedback from NFPs (National Focal Points), partner cities and expert trainers. Training months (between September 2017 and December 2018) were allocated to each country based on a doodle poll with NFPs, partner cities and trainers. The allocated months were selected considering other events, e.g. • 2017.10.11-13 PROSPERITY Project Meeting, Sint-Niklaas, Belgium • 2018.03. PROSPERITY Interim Report and following Review Meeting, Brussels (all WP Leaders) • 2018.05. PROSPERITY Project meeting and 5th SUMP Conference, Cyprus • 2018.05.31-06.01. ECOMM, Uppsala, Sweden • 2018. Autumn PROSPERITY Project Meeting • 2018. Autumn CIVITAS Forum conference • National holidays, national events, elections etc. The next step required the NFPs to coordinate the selection of exact dates and locations for the trainings: • Selecting full weeks (4 days training + 1-day coaching for the host city); • Dates available for the Host city, NFP, Champion City, trainers and coach for the 2nd coaching session; • Host city had to plan for the location and check its availability, planning to host at least 10 (SI, LT, CY, HR) or 20 (RO, HU, PL, BG, PT, CZ) cities, plus 5-10 people (host city, NFP, trainers, Champion City, Ministry representatives) – see chapter 6 Training Event Venues for details. 4.2 Overview of the PROSPERITY National Training Event Programme The figure below provides a summary table of the National Training Event Programme including dates, locations, allocation of topics and trainers.
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Figure 3: National Training Event Programme
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4.3 Lessons learnt Topics, trainers (coaches), Champion Cities, experts (within the PROSPERITY consortium) and the capacities of trainers were allocated to each national training event and partner city coaching. This process had to take account of the requirement to provide these resources in 10 countries, at 4-day training events that had to be implemented and completed within a 16- month period also avoiding holiday seasons. In addition, individual travel had to be kept within limits, which meant that possibly more topics of a training should be covered by the NFP’s experts, or possibly several topics by one foreign expert. This resulted in a solution where more generic topics (e.g. communication and stakeholder involvement) were trained by several different experts in the different countries. The differentiation between main topic experts (responsible for developing the generic training materials in English) and other topic experts (who had to adapt these to the local conditions in each country they were training) resulted in a good balance between efficiency, a standardised core text for each topic and adaptation to local conditions. (See chapter 9 on Development of training materials).
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5 Champion Cities at the National Training Events These cities already have successfully implemented SUMPs and they come from north western Europe as well as from the target regions of southern and eastern Europe. They act as knowledge providers within the training to starter and advancing cities, and within peer-to- peer exchanges with other CHAMPION CITIES to bring the SUMP to a higher level. Their role is essential as they are peers, “speak the language” of the cities, know the situation from a more practical approach than experts and therefore have more acceptance from other cities. Vitoria-Gasteiz (ES), Dundee (UK), Sint-Niklaas (BE) and Vienna (AT) have been selected as Champion Cities during the proposal phase.
5.1 Role of the Champion Cities The country specific training programme includes a range of contributions by Champion Cities (e.g. examples of actual SUMPs, discussions with Champion City practitioners, case studies) to be delivered at training events. All the developed Champion City material was provided to the training participants at the events. The tasks of Champion Cities are detailed below: (1) Producing a written summary of (in their own language or in English, approx. 30 pages in total): ▪ Their overall SUMP (explaining content of each chapter and its sections - up to 10-15 pages); ▪ 2 chapters/sections of the SUMP that are relevant to the National Training topics/themes (see allocation of Champion Cities to National Training topic areas in table below - up to 15-20 pages). (2) Producing presentations for the training events: ▪ An introductory presentation which summarises their overall SUMP including the development process, SUMPs delivery, monitoring, content/themes of their SUMP; ▪ 2 topic area related presentations which detail/summarise their experience and proposals in their SUMPs relevant to those topic areas. (3) Delivering trainings:
• Participating in national training events in two countries to: o Present their SUMP (an overview); o Present examples from their own city, related to training topics. • Champion City representatives contributed to 1 or 2 days of the 4-day training events to deliver their presentations. The exact contribution and details were coordinated with the relevant topic experts and the NFPs responsible for the training event.
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5.2 Topics the Champion Cities supported The Champion Cities contributed to the following training and coaching events (the coaching events took place in conjunction with the training events to minimise travel of trainers/coaches and Champion Cities).
Champion Training and Topic #1 Topic #2 City coaching location
Vienna Limassol Communication and (Cyprus) stakeholder involvement of the new SUMP / measures
Varna (Bulgaria) How does SUMP mesh Communication and with statutory land use stakeholder involvement of plans the new SUMP / measures
Vitoria- Kaunas Monitoring and Gasteiz (Lithuania) evaluation
Use of public space Brasov Use of public space Adopting the SUMP (Romania) approach for small and mid- size cities’
Rovinj (Croatia Adopting the SUMP Achieving political and and Slovenia joint approach for small and internal buy-in event) mid-size cities St Niklaas Katowice Adopting the SUMP Communication and (Poland) approach for small and stakeholder involvement of mid-size cities the new SUMP / measures
Hradec Kralove Achieving political and Communication and (Czech Republic) internal buy-in stakeholder involvement of the new SUMP / measures
Dundee Szeged Freight transport (city Communication and (Hungary) logistics) stakeholder involvement of the new SUMP / measures
Lisbon (Portugal) Freight transport (city Communication and logistics) stakeholder involvement of the new SUMP / measures
Table 1: Overview of the Champion Cities allocated to the national training events
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5.3 Relevant experience of the Champ Cities Vienna
The Vienna Urban Mobility Plan reflects the consistent implementation of a vision of the city enshrined in the Urban Development Plan STEP 2025: mobility in Vienna should be fair, healthy, compact, eco-friendly, robust and efficient. “Together on the move” is the buzzword. In the years to come, the Vienna transport policy will be uncompromisingly geared to fostering eco-mobility. Expressed in modal split indicators, the target of STEP 2025 is “80:20”, which means that the citizens of Vienna are to use public transport, cycle or walk for80% of the trips they need to make, whilst the share of car transport should decrease from the present 28% to 20%. Walking and cycling are active mobility modes, which means that they are conducive to health. Eco-mobility is considered an integrated system in this concept - with optimised interfaces between modes of transport and additional services for city-compatible mobility (e.g. mobility cards, bike sharing and car sharing systems). Wherever additional high-capacity roads are needed in new neighbourhoods of the city, these will be planned in a city-compatible way, offering enough space for pedestrians and cyclists as well as public transport, and with attractive design which invites people to linger. The aim is to develop and use urban infrastructure as a resource in the most efficient way possible. “Enabling mobility without car ownership” is a central transport-policy concern. The level of motorisation of Vienna’s population, i.e. the number of motor vehicles per inhabitant, has decreased to 381 passenger cars per 1,000 inhabitants in the past ten years. This indicates that the principle of transport modes combined flexibility according to people’s needs and circumstances, is working well as an appealing and crisis-proof (hence robust) alternative. This requires compact urban development and the continued expansion of the city’s highly efficient public transport infrastructure so that it fulfils the needs of a growing metropolis. Improvements to the suburban railway and underground networks will remain the mainstay but at the same time, areas in between also need to be provided with tangential tram and bus lines to create a dense public transport network with good connections within the city and between the city and surrounding region. Close coordination and cooperation in matters of transport and spatial planning within the entire Eastern Region is crucial for the success of Vienna’s transport policy. Thus for the first time ever, the Vienna Urban Mobility Plan includes a regional mobility plan prepared and supported by the three provinces of Burgenland, Vienna and Lower Austria and it forms the basis of all local and regional measures in the mobility sector. Thus, it fulfils the concept of “Together on the move” with life. The Vienna Urban Mobility Plan was prepared by means of a far-reaching discussion process bringing together many institutions and representatives from organisations. The input generated by a Citizens’ Council was also incorporated. The Vienna Urban Mobility Plan was adopted by the City Council as part of the Urban Development Plan STEP 2025 in December 2014. In order to tie in with STEP 2025 the Vienna Urban Mobility Plan provides detailed
18 / 89 D4.2 Tailor-made training modules and programmes, on different SUMP topics and June 2019 adapted to the needs of each country pointers for sustainable mobility in Vienna. Goals were defined and 50 packages of measures were devised to contribute to reaching the goals.2 Vitoria-Gasteiz
Fifteen years ago, at the beginning of the 21st century, Vitoria-Gasteiz’s reputation for balanced growth, careful urban planning and concern for environmental and social aspects was threatened by new challenges. The accelerated growth of the city was altering its scale and structure that put pressure on the way people moved, at that time mainly on foot. The urban mobility and accessibility system of Vitoria-Gasteiz was facing a situation which triggered growing concern regarding its status and future developments in both the society and public management bodies. Because of this, a process of reflection and action regarding the system was initiated with the aim of providing a framework of coherent objectives, strategies and actions in order to face known and foreseen issues. In response to those issues, Vitoria-Gasteiz started to work on a SUMP, called "Sustainable Mobility and Public Space Plan", in March 2006. The plan aimed to reduce the environmental impact, transport noise and increase the accessibility of public spaces. The city wanted to double its efforts to turn public spaces into pleasant environments for people to meet again, i.e. to give back the public space to people. In this way, a consultation process began, which was initiated with the constitution of the Citizens' Forum for Sustainable Mobility of Vitoria-Gasteiz, integrating a group of social actors, politicians and technicians who would work firstly on defining a consensual scenario regarding the sustainable mobility model and desirable public space for Vitoria-Gasteiz. As a result of this participatory process, in the spring of 2007, the Citizens' Pact for Sustainable Mobility was signed, a document which reflected this consensual scenario and which led to shape, from that moment, the route map upon which the strategy to be followed was to be coordinated for planning the transformation of the mobility system of the city. Superblocks represent an innovative urban planning scheme to restore the public space, taken by private cars, in the streets and give it back to the people. Superblocks foster neighbourhoods´ social life by allowing different uses, other than mobility, of the public space.3
2 For more details see http://sump- network.eu/fileadmin/user_upload/SUMPs/Vienna_SUMP_summary_EN.pdf 3 For more details see http://sump- network.eu/fileadmin/user_upload/SUMPs/PROSPERITY_Vitoria_Gasteiz_SUMP_summary_EN.pdf
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Figure 4: The Superblock concept
St Niklaas
The proposed document builds on the principles of the SUMP in accordance to the first generation of mobility plan of 15th April 2002. The quick check of the municipal mobility plan was discussed at the municipal guidance committee (GBC) on the 5th of February 2008 and got issued a favourable opinion by the internal auditor on the 21st of April 2008, as well as the decision of the city of Sint-Niklaas and the GBC for the second track “widening and deepening”. The reconnaissance note got approved by the provincial audit committee (PAC) on 17th of October2011. In 2014 the planning process for the mobility plan was accelerated. Various themes set out to be broadened and widened were elaborated and reported upon. This policy document in the elaborated version got approved by CGC on 5th June 2014. The deepening process of the development phase is forming the baseline for the elaboration of the sustainable policy scheme. On the other hand, the policy context has been changed significantly which made an update of the sustainable policy scheme mandatory. The development of the policy plan as a part of the mobility plan of the city of Sint-Niklaas concluded the third phase of the mobility planning process. The scope of this SUMP is in the first place is the defining and elaboration of the mobility structure for Sint-Niklaas on a macro level. This enables the development of a frame of reference in which the mobility policy can be elaborated on a lower level in the coming years. The proposed document is to be read as a strategic policy document which uses the discipline on the ratified policy plans of ‘de Lobbenstad’, the Masterplan Public Space and the approved basic goals of climate neutral city (Climate Plan). In Sint-Niklaas during a short period of time multiple policy plans were being ratified and initiated. Prior to this SUMP, the Masterplan Public Space and the Lobes-city model were ratified in the city council. At the same time as the mobility plan’s trajectory, the city’s climate plan was also elaborated. This multitude of new policy plans has created an important momentum in Sint-Niklaas to shape the mobility policy for the coming decades..
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The Lobes city model was used as the starting point for work on traffic circulation and road safety etc. Whilst the limited size of the core city was very much fitted to re-evaluate the bicycle, almost every destination was attainable in less than 10 minutes. In combination with the ambition of the city to aim for climate neutrality, to pursue road safety and to boost bicycle use an enhanced bicycle policy was an obvious choice.4 Dundee
In 1998 a new era in transport was heralded in, with the launch by the Government of two White Papers – the UK’s “A New Deal for Transport: Better for Everyone” and its sister document “Travel Choices for Scotland”. Both these White Papers signalled an entirely new direction for national and local transport. Policies centred almost solely on private car use, resulting in ever increasing numbers of cars and congestion on our roads, are now recognised as unaffordable, unsustainable and ultimately self-defeating. In their place is the desire to achieve a more integrated transport system, which, through coherent and co-ordinated policies, will reduce the need to travel and increase mobility for everyone by providing a real choice to all transport users. The White Papers acknowledge that local authorities have a vital role to play in delivering an integrated transport network across Scotland by balancing priorities and tailoring strategies to meet the circumstances of their area. To ensure local authorities play a full and active role they have been encouraged to develop a Local Transport Strategy. This Local Transport Strategy is Dundee’s statement regarding the future of transportation within its area. By reflecting the policies and objectives contained within the Structure & Local Plans for the area. this document is closely linked to land use and reflects current planning practice. This is a linkage which will be further promoted and strengthened as these statutory plans are reviewed. The achievement of an appropriate sustainable transport strategy is very important for economic and social needs, access to facilities, reducing the need to travel, and promoting ways which minimise damage to the environment. In a predominantly urban area such as Dundee, with a regional role serving a large, primarily rural hinterland and substantial population catchment, it is important to recognise that every mode of transport has a role to play, i.e. cycling, walking, public transport and private car. It is also necessary to pursue a high degree of integration between these various transport modes. In Dundee it is accepted that Partnership working is essential to achieve an integrated transport system catering for the travel needs of everyone particularly as circumstances, opportunities and priorities change. 5 The draft ‘Sustainable Urban Logistics Plan’ (SULP) for Dundee has been developed as part of the Intelligent Energy Europe funded Energy Efficiency in City Logistics Services for Small
4 For more details see http://sump- network.eu/fileadmin/user_upload/SUMPs/PROSPERITY_SUMP_Sint_Niklaas_Summary_EN.pdf 5 For more details see http://sump- network.eu/fileadmin/user_upload/SUMPs/PROSPERITY_SUMP_Dundee_full_EN.pdf
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5.4 Lessons learnt Based on the participants’ and trainers’ feedback, the following lessons have been learnt regarding Champion Cities at the National Training Events: • Participants love real examples, especially Champion City contributions which trigger a good discussion on technical and political aspects. Consideration should be given to providing enough room for discussion and for the presentation. • It is useful to combine more theoretical presentations, practical examples (e.g. by a Champion city or the host city, including site visits) and interactive exercises on the same topic. The balance is important. • Aldermen's presentations about real life politics in a successful city was of great value. • The presentation of the Champion Cities is worth recording by video for further use. It could be used in other training events or more generally in PROSPERITY.
6 For more details see https://www.dundeecity.gov.uk/sites/default/files/publications/Draft%20SULP%20-%20Dundee%20- %20for%20ARE.pdf
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6 Training Event Venues 6.1 Venues and equipment The PROSPERITY partner cities were planned to host the trainings for the following reasons: • The city itself should act as a kind of living lab. So, if possible, other trainees should be able to see what is planned / implemented there. • There is limited budget available for organisation and delivery of the trainings. It was assumed that most cities would have rooms available that they could use for the trainings and therefore did not need to rent rooms (e.g., in a hotel). • The training is combined with a coaching event for efficiency reasons (minimise travel of trainer/coach), so one of the trainers travels to the country to provide training sessions at the training for all invited cities and to give tailor-made support to the staff of the host city. This is more practical if the training is also in the city. The exact venue was to be selected by the host city and the NFP. However, they had to consider the following points: • The travel (costs and time) for participants from the relevant country, as well as experts and Champion City representatives from abroad. • Location allowing for technical visits, which should be connected to the training topics as a case study. This strengthened the reason for a venue in (or near) the host city (PROSPERITY Partner City). • Fit within the available budget for travel, accommodation, catering etc. (travel and subsistence for the participants in the NFP’s budget, and venue, equipment, refreshments, and translation in the host city’s budget). After the first trainings were implemented, lessons learnt were collected (see section 6.3 Lessons learnt) and provided to the organisers of the next trainings.
6.2 Type of venues used for the training events Based on limited availability of hotels / workshop venue in Jonava, the venue of the Lithuania event was moved to Kaunas. The venue was satisfactory, and it allowed for a successful site visit. For the training event in Cyprus (Limassol) the venue was easy to reach hotel, which allowed some participants to take part for only for a short time. However, the room had no natural light. The venue for the joint training for Croatia and Slovenia was also a hotel, the location was remote but attractive and calm. In Katowice (Poland) the training took place in a small palace with good accessibility that was fully prepared for a training. The Romanian training was organised in Brasov, due to its size it offered more choice in terms of hotels, venue and the site visits. In Szeged the training venue was held in a representative room of the City Hall, it was centrally located and thus offered the possibility of a site visit accessible by foot.
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The Czech training in Hradec Kralové was in the city library. The training venue in Lisbon (Portugal) was Lisbon’s Centre for Urban Information (CIUL), a centrally located office dedicated to exchange of information between urban planners and citizens which was a perfect and fitting venue. The Varna training (Bulgaria) was organised in a hotel.
6.3 Lessons learnt Based on the participants’ and trainers’ feedback, the following lessons learnt were collected regarding the training event venues and equipment provided: • Good environment and meals are key to the participants opinion of the training. • Provide a stable audience. The venue should be at a fair distance away from people’s workplace so that they do not have to jump in and out from the training. Alternatively, a remote, but attractive location, could work well so that trainees could fully focus on the event. • Consecutive translation is a challenge for the translator (maybe two different translators are needed) and calls for some adaptations by the trainer (e.g. less slides, shorter text), but more effective. Participants have the possibility to directly ask questions so interactive participation during the training can be facilitated. Such translation protects trainees from overload of information and helps to clearly understand what was presented by the trainer. On the other hand, the translated slides limit the flexibility of the trainer. • It is important that the venue can be arranged flexibly, including a convenient setting for group exercises (not only frontal arrangement). Good ventilation and natural light are also important assets. • Make sure, that all trainers and participants know, to whom they can turn to with any issue. • Make sure to have an interesting site visit.
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7 Selection of the Training Participants 7.1 Process According to the Grant Agreement, the aim was to organise training events “Made up of participants that are carefully selected because of their organisation’s motivation to develop a SUMP or to improve their existing SUMP. PROSPERITY cities are the shining examples in the countries. This will ensure that the lessons learned from the training activities will be as likely to be taken up as possible.” In order to achieve this, Mobilissimus developed a set of selection criteria (call text, application form (questionnaire) and explanation/guide) with the help of ENU and FGM. The application form served several different purposes in one, it provided information about the applicant, about the potential impacts, status on the SUMP process in the city, the participant city’s motivation and information for PROSPERITY webinars. The evaluation focused on the following points: Commitment: 1) I am [position in the organisation] (1-3 points) 2) My boss is really interested in me attending this training event (0-2 points) Relevance: 3) What is the current status of sustainable urban mobility planning in your city? (1-3 points) 4) How important is it for your city that you get training on the following SUMP topics? (0- 8 points) The maximum total score was 16p. The higher the score, the more chances that the applicant could participate in the training. As there were various pieces of information obtained in this form, not all questions were evaluated, some of them were simply there to clearly see if the applicant should be prioritised or not. The dual-priority criteria were used to filter first the applicants, then how long do they intend to stay: • 1st priority: cities and city-owned companies • 2nd priority: city or city owned company participates the full 4-day-long training. The following materials can be found in Annex 1: • Call for participation (example) • Training application form (for translation) • Guidelines for selecting applicants Based on those, NFPs had to prepare and launch calls for cities in national language. Minimum number of cities to participate were: • 20 cities in RO, HU, PL, BG, PT, CZ • 10 cities in SI, LT, CY, HR
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There was no official upper limit of number of participants. However, the training (including interactive exercises) had to work properly and the budget for the training events was fixed. Training events were free for participants. Also, the focus was to be on committed representatives in order to achieve lasting changes in the planning culture.
7.2 SUMP Competency Certificates In order to raise the profile of the training among participants and their respective organisations, FGM developed a Training Certificate based on the CIVITAS corporate identity. By signing this certificate, the Main Trainer of each training confirmed the participation on the training and the specific training sessions (topics). The certificates were produced before the training, based on the list of registered participants and printed on the venue. The training sessions attended could be ticked in the respective check boxes. The certificates were handed out to participants at the end of each training session.
Figure 5: Participant with Certificate at the Katowice training Participants also included the NFP, host city, trainers, Champion City and Ministry representatives (they did not have to be selected and were invited directly).
7.3 Overview of the Training Applicants The nine training events covering ten countries attracted a total of 252 participants, 229 of them being from cities, regions, national governments and municipal companies (the remaining ones from universities, consultants and other stakeholders). The detailed breakdown is as follows: • City Municipality 171 • District /Regional Municipality 21 • Government 21 • Consultancy 8 • University 3 • Municipally own company 16 • other 12
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In order to deliver the results to more cities, additional trainings were organised in 4 countries, Hungary, Poland, Czech Republic and Portugal7 , with venues often in a different city in order to maximize the outreach to cities. These were co-organised with Eltis, using the training materials developed in PROSPERITY. The total reach of the training events is as follows: • 169 cities, districts and regions; • 295 participants from cities, regions, national governments and municipal companies (the main target group of PROSPERITY); • 334 participants in total. According to the numbers above, PROSPERITY met its primary objective, i.e. to reach and train those people that are working with SUMP in the public sector, primarily at city and regional administrations. The selection of participants based on criteria focusing on commitment and relevance (see chapter 7) ensures the highest possible impact in the cities.
The detailed results will be reported in the WP5 final report D 5.3.
7.4 Lessons learnt Generally, the participation level of cities differed in some countries from the planned attendance, for example in Slovenia, Croatia and Lithuania it was somewhat higher, while in Cyprus, Hungary and Czech Republic it was lower. This can be partly attributed to different general levels of interest towards sustainable urban mobility policies which is also evident in the different activity levels of CIVINETs. This is not independent from the level of involvement at the national level in the promotion of SUMPs. However, in all countries, the total level of participants (including non-city participants, most prominently representing other – district/regional, national – government levels and city-owned companies) exceeded the number of participants budgeted for in the proposal. Based on the participants’ and trainers’ feedback, a good mix of participants (cities of different size, national and regional authorities, technical staff and decision makers etc.) is an asset because it facilitates meaningful discussions and exchange of experience. The training events are also a great opportunity for networking which can lead to future cooperation. The presence of national stakeholders can also be attractive for cities. Local, national experts can contribute to the adaptation of the training topics to the local context. In several countries, the presence of decision makers among presenters and participants were missed by the trainers and participants because their awareness raising ability is also important from the point of view of successful SUMP planning and implementation.
7 Budapest, Hungary, 21.11.2018 Warsaw, Poland, 26-27.11.2018 Prague, Czech Republic, 15.05.2019 Porto, Portugal, 22.05.2019
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8 Structuring Training Events and Agendas 8.1 Event Format The training events were planned to last for 4 full days, including travel to/from the venue. In practice that would mean the morning of the 1st day and afternoon of the 4th day was to be left free for the participants to travel (depending on realistic travel times within the country). Due to the fact that the training events were combined with a 1-day coaching event, where a trainer (an expert coach) and a Champion City gave tailor-made support to the staff of the host city, the combined events were designed to cover a full week (4+1 or 1+4 days). Overlapping of the training and coaching was to be avoided, as this would have kept the host city staff from participating at some of the training sessions. The training events included: ▪ An Introduction to SUMP session (approx. 1 hour) that was to include the following: o A welcome speech by the NFP introducing PROSPERITY’s training event e.g. the 4 topic areas and their experts, general profile of the participants (which cities are represented), Champion City, Host City, housekeeping etc. (10 mins), o If possible, an endorsement/welcome speech from a politician, Minister etc. for the event (5-10 mins), o A generic SUMP overview presentation prepared by ENU (10 mins), and o NFP or Ministry or City representative to summarise the national status / framework regarding SUMPs as a background information (from D3.1 research by UIRS) (10 mins).
• 4 training sessions, minimum half day (4 hours long) each (topics and trainers according to the training programme in section 4.2). • Study tour/site visit(s)/technical visit(s) showing the practices of the Host City, connected to the topics of the training. • Presentation of good practices/lessons learnt from other cities of the country (if relevant, depending on the NFPs decision) and from the allocated Champion City. The training sessions on topic areas included conventional presentations but also films, exercises and group work to ensure that participants are required to really engage. This is discussed further in chapter 9 (Development of training materials ) of this document. A sample event framework is illustrated in Table 2 below, this was not an obligatory framework so that the exact time plan was set up by the NFP with the Host City and the trainers.
MO TU WE TH FR
a.m. (travel of Training Training Training Coaching part participants to session 1 session 3 session 4 2* the venue)
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MO TU WE TH FR
p.m. Getting to Training Study tour / Closing (Travel of know each session 2 site visit remarks and coaching other and the thanks (travel participants context of training home) participants Introduction to home) SUMP Coaching part 1*
* One of these parts was to include the Champion City’s contribution
Table 2: Sample training (and coaching) event framework
When setting up the agenda, the following had to be considered: • Champion Cities had limited budget for travel, so their contributions (training and coaching) had to be concentrated in terms of their time spent training. • The coaching event was to be organised to take place at the start or at the end of the training event as long as the Champion City’s contribution to coaching and training sessions were limited to a maximum 2 nights stay.
8.2 Training event structure in different countries All the training events implemented followed the proposed training structure. Most of them took place from Monday to Thursday (with coaching at Thursday afternoon and Friday morning) however some used the reverse order (coaching Monday-Tuesday, training Tuesday-Friday). Slovenia and Croatia were covered by a joint training event because they have similar planning traditions, an existing cooperation (e.g. CIVINET Slovenia-Croatia-SEE8) in place and it was also practical from an efficiency viewpoint because the selected topics and trainers overlapped also. Summaries of the National Training Events by country are presented in Chapter 11 and the corresponding agendas are presented in Annex 3.
8.3 Lessons learnt Based on the participants’ and trainers’ feedback, the following lessons were learnt regarding structuring the training events and agendas:
8 http://civitas.eu/civinet/civinet-slovenia-croatia
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• Although the duration of the training was a source of concern, 4 days (especially at a at remote, but attractive location) can work well. • Consecutive translation is a challenge for the translator (may need two different translators) and calls for some adaptations by the trainer (e.g. less slides, shorter text), but more effective. Participants may also directly ask questions so interactive participation during the training. Such translation protects trainees from overload of information and helps clearly to understand what was presented by the trainer. On the other hand, the translated slides limit the flexibility of the trainer. • Make sure, that all trainers and participants know, to whom they can turn to with any issue. • Participants appreciate real examples, especially Champion City contributions as they trigger a good discussion. Consider giving enough room for discussion and for the presentation. • Start the training on time, and make sure to be flexible with timing. The participants’ needs shall be a focus, but bear in mind, some trainers might plan their trip back right after their appearance. If possible, let them stay a bit and mix with the participants. Coffee breaks might be the opportunity for shy participants. • Take care to provide balance between theoretical presentations and interactive exercises, also during the moderation of the event. • Make sure to have an interesting and relevant site visit. According to the feedback, the joint training in Slovenia and Croatia was highly appreciated, exchange between representatives from two countries was beneficial and fruitful.
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9 Development of training materials This chapter presents the process for developing the tailor-made training materials for the PROSPERITY National Trainings. The following list provides the main characteristics of the training modules and the programmes (from the Grant Agreement): • “Be placed in the context of the status of SUMP in each participating country: mandatory, optional, not yet defined, associated with Structural Funds and so on. • Be delivered in a national language. • Be delivered by a mixture of experts, representatives of PROSPERITY Champion Cities, and staff from the PROSPERITY partner cities. Ministries from the respective country will also be invited to participate. This will ensure that the events and materials will be delivered (as well as developed) by actual cities as well as by external experts, making the training material and events as relevant as possible to each country and to the specific challenges of the cities in it that want to develop SUMP.” • “The overall tone of the training events will be of cities (and where appropriate higher levels of government) talking to and training other cities, with support from external experts; unlike many previous SUMP training events, experts will not be the only voice amongst the trainers.
9.1 Allocation of topics to the trainers The PROPERITY training programme is based on the user needs analysis that was carried out in Task 4.2 (“Identification of training needs in different countries”). Deliverable D4.1 Country / City Specific, Tailor-made Recommendation Documents on Training Needs summarises the assessment methodology and the outcome of the user needs analysis and provides recommendations for the topics to be selected for training in each country. For trainings within the PROSPERITY project, 8 topics were selected. Based on the user needs analysis, the training programme was drafted into a matrix for matching each countries topics and trainers (from the expert pool of the PROSPERITY consortium). It was finalised on 9th June 2017 based on the feedback from NFPs (National Focal Points), partner cities and expert trainers. The table below summarises the 8 selected topics which includes the Main Topic Experts (responsible for the development of generic training materials, in English, and for some of the training sessions) and Other Topic Experts (responsible for other training sessions on the same topic) for each topic.
NATIONAL TRAINING TOPICS Main Topic Experts Other Topic Experts
1- Urban commercial transport (Freight transport / Wulf-Holger Arndt, - city logistics) DIFU
2- Use of public space and SUMPs Irina Rotaru, CiMo -
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NATIONAL TRAINING TOPICS Main Topic Experts Other Topic Experts
Tom Rye ENU; 3- Adopting the SUMP approach in small and mid- Aljaz Plevnik, UIRS Nazan Kocak ENU; size cities Irina Rotaru CiMo
4- How does SUMP mesh with statutory land use Karl-Heinz Posch, Aljaz Plevnik UIRS plans FGM
Nazan Kocak ENU; 5- Monitoring and evaluation of SUMPs and it’s Simone Bosetti TRT; Tom Rye, ENU measures Miguel Mateos GEA21
András Ekés, Mobilissimus; Miguel Mateos GEA21; 6- Communication and stakeholder involvement of Patrick Auverx, M21 Robert Pressl, FGM; the new SUMP and its measures Aljaz Plevnik UIRS; Tom Rye ENU; Nazan Kocak ENU
7- Achieving political and internal buy-in in the Patrick Auverx, M21 Aljaz Plevnik, UIRS SUMP process
8- Use of ‘Urban Transport Roadmaps’ tool in Simone Bosetti, TRT - SUMPs
Table 3: National training topics and responsible Topic Experts
9.2 Process for developing training material The figure below summarises the process used to develop the PROSPERITY training materials.
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1. Concept and collection of available training materials
at least 90-105 days before the month of the first main trainer of topic area relevant training – for the first trainings by 31 July 2017
2. Development of “generic” training materials (in English)
at least 60-75 days before the month of the first relevant main trainer of topic area training – for the first trainings by 31 August 2017
3. Quality Assurance (QA)
at least 45-60 days before the month of the first relevant ENU training – for the first trainings by 15 September 2017
4. Adapting “generic” training material to local needs (in English)
Trainer of the topic in each respective country, with the at least 30-40 days before the month of the first relevant NFP training – for the first trainings by 30 September 2017
5. Translation of adapted training material to local language before the month of the first relevant training – for the FGM first trainings by 31 October 2017 Figure 6: Process used to develop the PROSPERITY training materials.
9.3 Collection and evaluation of the existing topic training material and drafting the concept of a topic training session The development of the training materials started with collection and evaluation of existing training material on a given topic in order to make maximum use of training material already developed (often EU-funded) and to avoid duplication of work. The collection and evaluation of existing training material on the topic included the following: • Collection of existing training materials on the topic from different sources, including: o own materials (of the trainer);
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o materials from previous SUMP projects – ADVANCE, BUMP9, SULUTIONS10, CH4LLENGE, Eltisplus, ENDURANCE, EVIDENCE11 and PolySUMP – etc. or other relevant EU projects (e.g. TIDE12); o materials from JASPERS (checked by FGM, ENU or Mobi); o practical examples (positive or negative), tools e.g. from ELTIS website13 14, KonSULT15; and o other available materials. Coordinating the development of materials with SUMPs-Up, if relevant (checking what they are developing on the topic – if anything – and by what time plan).The materials were structured and evaluated using the following format:
9 http://www.eltis.org/resources/training/bump-training-course-concept-sumps 10 http://www.eltis.org/resources/training/solutions-project-urban-mobility-solutions 11 http://evidence-project.eu/index.php/resources/training-materials 12 http://www.tide-innovation.eu/en/ 13 http://www.eltis.org/search/site?f[0]=bm_field_is_sump_part%3Atrue&f[1]=bundle%3Acase_study&f[2] =ss_workbench_state%3Apublished 14 http://www.eltis.org/search/site/?solrsort=ds_created%20desc&f[0]=bundle:tool&f[1]=im_field_topic:43 2 15 http://www.konsult.leeds.ac.uk/
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Title Description Format Source Evaluation
Title: A short title for reference
Description: A more detailed description of the material (content, format, size e.g. number of slides / length in minutes / etc.)
Format: presentation / film / exercise / group work / individual task (to undertake and present back on) / other: …
Source: project, event etc.; link to website if relevant; date of publication
Evaluation: the usability of the material to form part of the training material for PROSPERITY trainings: how much does it fit the topic, what is its overall quality, how current is it, how understandable/digestible will it be for the target group (layout, attractivity…), is it free to use (legal license); final evaluation (usable / usable with updating / usable only with major modifications or as resource / not usable)
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The next step involved the development of the training concept for each specific topic. The concept included: • A time plan for a training session to provide at least 4 hours on the topic, which o builds on the EU SUMP Guidelines as a backbone; o is engaging and interactive in nature, and includes different formats, e.g. ▪ (conventional) presentations, pecha kucha ▪ films (videos) ▪ exercises (e.g. games, role playing sessions) ▪ group work (world café etc.) ▪ individual tasks for participants to undertake and present back on ▪ etc. • includes ideas on different types of good practices supporting the topic (the specific good practices/lessons learnt must be selected by the host cities and Champion Cities in each country, this is just a guidance for them); and • if required, a Champion City presentation (15 mins) with a question and answers session – approx. 30-45 mins long. The Main Topic Trainers, who developed the training concepts, were advised to bear in mind that the training sessions were to have simultaneous translation as follows: “All training sessions will have simultaneous translation. This has to be borne in mind when planning interactive activities. People who do not speak the language of the country (trainers, experts, Champion City representatives) cannot take part directly in group work or role plays and certainly cannot lead such activities as the resources are not available to provide translation for more than one group at any one time. Such activities have to be run in local language and reported back to the plenary to permit translation into English and feedback from the trainer. Trainers, experts and so on can observe group work via whispered translation.” As a final step, the structured table on collected and evaluated training materials, as well as the concept of the training session on the topic was sent to Mobi and ENU for review.
9.4 Development of “generic” training materials (in English) The second task required each main trainer to develop a “generic” training material in English for their specific topic. The term “generic” is used because this material formed the basis for all the training events on that topic to provide consistency in its message and structure across countries. The EU SUMP Guidelines were to be its core. The adaptation of the “generic” material to the context of each country, in collaboration with the NFP of that country (to fit local interests, needs, include credible and relevant examples etc.) was applied in the next phase (see section 9.5). The generic training material had to include the complete materials of all elements of a training session for at least a 4 hours session on the topic, including:
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• Detailed and realistic time plan for a 4-hour long training session on the topic (could be modular). • A written summary of the topic that serves as both a reference for participants and to give an overview also for those who cannot participate on the training (e.g. published on a website); max. 5 pages, in the PROSPERITY document template. • Slides for presentations in the PROSPERITY slides template. • Films in any commonly used video format, possibly with separate file of subtitles in English (to ease translation). • Detailed description and all necessary materials (to be distributed to participants etc.) of the exercises, group work, the individual tasks for participants to undertake and present back on it (in word, excel or other commonly used format and if possible, in the PROSPERITY document template). • Any other written materials necessary for delivering a training session according to the planned schedule (in word, excel or other commonly used format and if possible, in the PROSPERITY document template). • The Champion City (if one is there for the specific training topic) should have at least 30-45 mins of the training session. This material was to be prepared by the Champion City. • The written materials and presentation slides should be concise (not longer than necessary for a good quality training) in order to keep writing and translation efforts within reasonable limits. A Training Pack was provided to all trainees at each training event and included the topic area materials listed above (adapted to local context) and summaries of SUMPs from Champion Cities (translated) and their topic area presentations. In addition, a Resource Pack was also produced if required. This is a collection of additional reading material and other sources of information on the topic e.g. guidance relevant to the topic, written case studies referred to in presentations and maybe more, such as YouTube, links etc. The resource pack was not translated to local language. There was no minimum length/size for the resource pack – it was simply an option for providing additional resources to provide some extra background knowledge on the topic. Finally, the developed training materials, discussed above, were to be sent to Mobi and ENU for review.
9.5 Adaptation of the “generic” training material to the local context The adaptation of the “generic” material to the context of each country (to fit local interests, needs, include credible and relevant examples etc.) was the responsibility of the country trainer on the topic. It was delivered with the help of the respective NFP and the partner/host city. The NFPs were tasked to deliver a 10-minute presentation summarising the national status/ framework regarding SUMPs for the ‘Introduction to SUMP’ opening session of the training event.
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After the “generic” training materials for a topic was prepared and checked by MOBI and ENU, the topic trainer(s) in each country event had to send the generic materials to the NFPs in each country where that trainer was to deliver the training. There was a period of 30 days to get feedback from NFPs and then adapt the “generic” material to the context of each country. Major changes were not anticipated but where required the following provides some examples of the adaptations made: • Comments on the framework conditions governing the operation of that topic in that country. • Adding local case studies. • Relative importance of barriers and opportunities to SUMP and its measures in that particular country. • Financing models and sources of finance for SUMPs. The adaptation made for each country are listed in the country sub-sections provided in Chapter 11. Champion Cities’ presentations were not adapted to local context and therefore they were the same for each and every training session.
The developed training materials are available at the PROSPERITY website: http://sump- network.eu/training-materials/
9.6 Lessons Learnt Based on the participants’ and trainers’ feedback, the following lessons were learnt regarding development of training materials: • Take care of the balance between theoretical presentations and interactive exercises. Lengthy presentations risk to lose the attention of participants, while the right mix of theory and practice helps to internalise the message. • Participants appreciate real examples. Previous cooperation with the local/national experts can help to make the materials better fit to the local context and be more relevant for the participants. Also, checking the level of previous knowledge of participants can be helpful. • Group work is important to engage participants and achieve a team spirit. • Exercises and role plays should focus on a local, real city, setting. Sometime the use of a fictional city may be confusing for the trainees. • Consecutive translation is a challenge for the translator (two different translators may be needed) and calls for some adaptations by the trainer (e.g. less slides, shorter text), but more effective. Participants have the possibility to directly ask questions, so interactive participation during the training can be ensured. Such translation protects trainees from overload of information and helps clear understanding of the material presented by the trainer. On the other hand, the translated slides limit the flexibility of the trainer.
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10 Training Feedback process 10.1 Participants Feedback During each training session At the start of each session the participants were asked about their expectations for each training topic. The trainers also sought verbal feedback throughout their training sessions to make sure that the participants were engaged with both the presentation and the group exercises. This allowed them to both adapt their training style to participants needs and to inform future training sessions in the next countries. After the training event A questionnaire was developed to evaluate the training events from the participants’ point of view. NFPs had to translate and provide the questionnaire in trainee packs at National Training Events. Trainees were asked to evaluate the events before they left the training event venue. The questionnaire covered the following points: • Q1 Work position of the respondent; • Q2-Q3 Questions about motivation and interests (topics); • Q4 rating each of the following attributes of the training event on a scale of 1 very poor to 10 excellent (with comments possible): · Training event logistics · Training materials / sessions (by session, by several aspects) • Q5 session(s) not clear or understandable; • Q6 benefits and future use of the knowledge received; and • Q7 comments / suggestions on how to improve similar events in the future (open question). The analysis of the key results is presented in the training event summary files, discussed in Chapter 11. The detailed analysis and comparative results will be reported in the WP5 final report D 5.3. The questionnaire is provided in Annex 2 of this report.
10.2 Trainers and organisers Feedback A template was developed to summarise feedback from NFP, host city, topic trainers and Champion City. Instant feedback was also requested from them and gathered by Mobilissimus after each training session. The template for National Training Event Summaries is available in Annex 2. The detailed results will be reported in the WP5 final report.
10.3 Lessons learnt Based on the participants’ and trainers’ feedback, the following lessons were learnt regarding training feedback process: • Aside from the quantitative rating of the event, it is useful to provide an opportunity to state comments in the trainee’s own words because they can provide information useful for the follow-up of the event.
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11 National training events 11.1 Lithuania Date: 20th to 24th November 2017 Place: Kaunas Participants: 25 in total. 11 municipalities were represented at the training event, including Alytus region municipality; Jonava region municipality; Kaunas city municipality; Klaipėda city municipality; Klaipėda region municipality; Palanga city municipality; Panevėžys city municipality; Utena region municipality; Vilnius region municipality; Visaginas municipality; and Šiauliai city municipality. The event attracted high-level decision makers and officers/technicians. These included 1 city vice mayor, 1 deputy director of administration; 5 heads of departments; 2 deputy directors of departments; 1 consultant/university lecturer; and 13 technical specialists from municipalities. Topics and expert trainers: Introductory session included: • A presentation from the Lithuanian Ministry of Transport and Communications regarding the current situation of SUMP development in Lithuania; • A presentation from the PROSPERITY National Focal Point, ECAT, introducing the PROSPERITY project and summarising the progress made in sustainable transport in Lithuania; and • A presentation from the main trainer Professor Tom Rye, Edinburgh Napier University (ENU), summarising the EU approved SUMP development process. The topics covered in the training sessions include: • How does SUMP mesh with statutory land use plans? (Karl Heinz Posch, FGM-AMOR) • Communication and stakeholder involvement of the new SUMP - measures (Tom Rye or Nazan Kocak, ENU) • Urban Transport Roadmaps tool (Simone Bosetti, TRT) • Monitoring and evaluation (Tom Rye or Nazan Kocak, ENU) Aitor Albaina from the PROSPERITY Champion City Vitoria-Gasteiz contributed to the monitoring and evaluation session by presenting and discussing their expertise and experience on the topic. In addition to the training sessions mentioned above, representatives from Vilnius and Kaunas presented their SUMP experience and development. Thereafter, the trainees were invited to visit Kaunas SUMP development public meeting. Public discussion in Vytautas Magnus University auditorium focused on how to improve transport efficiency; how to reduce pollution; and how to improve mobility of people with disabilities. A site visit was organised to Jonava municipality to present and discuss Jonava’s transport development achievements, challenges and problems. After the site visit, participants had a meeting with the Mayor of Jonava. Adaptation of training materials to the local conditions:
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Because Lithuanian cities are currently at the stage of preparing and developing the actual SUMP (but not yet implementing it), the SUMP delivery process in the country was pretty much formalised in terms of guidelines and process. There were limited changes the NFP could make to this structure, and consequently the training materials stayed close to the preferred delivery of each of the experts. However, the land use planning was adapted to consider the specific legal requirements and regulations. In terms of ’needed adaptations’, there was a feeling that the evaluation and monitoring were areas that could have been more widely developed (based on a greater local understanding of each member states SUMP development process) because there was a fear that these areas may be overlooked once the plans are finalised and implementation starts. Also, due to the Lithuania pre-requisite to establish citizen/stakeholder groups, continued support and emphasis on keeping these groups involved and motivated would be beneficial. The developed training materials are available at the PROSPERITY website: http://sump- network.eu/training-materials/
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Feedback: Most of the participants were highly satisfied with the training event, both in terms of its logistics (invitation, venue, translation and site visit) and the topic session format, content, material and balance between theory and practice. All aspects of the training event and sessions received an average score of over 9.5 (1 being very poor and 10 being excellent). Although the trainees signed up to learn more about all training topics and sessions, the majority participated in the event ‘to find out more’ about monitoring and evaluation of SUMPs/
16 Source: http://www.kaunas.lt/2017/11/naujienos/viesoje-diskusijoje-kaunieciai-kalbejo-apie-judejima- kaune/
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11.2 Cyprus Date: 27th November to 1st December 2017 Place: Limassol, Odyssia Hotel, Enaerios Complex, 28th October & Makarios III Ave, CY 3309 Participants: Overall 14 participants form Limassol municipality architects, European affairs officers and the Mayor, Cyprus University of Technology, Stratagem Energy Ltd, Public Work Department, Larnaca Municipality, Urban Planning Department, Ministry of Transport participated at the event. Topics and expert trainers: The training in Limassol was very interactive and fruitful. Introductory session included: • A presentation from the PROSPERITY National Focal Point, Stratagem, introducing the PROSPERITY project and summarising the progress made in sustainable transport in Cyprus; • About Limassol’s SUMP - by PWD • A presentation from the main trainer Dr. Aljaž Plevnik, UIRS (SI), summarising the EU approved SUMP development process. The SUMP topics covered in the training sessions include: • Adopting the SUMP approach for small and mid-size cities (Aljaz Plevnik, UIRS) • Communication and stakeholder involvement of the new SUMP - measures (Patrick Auwerx, M21) • Urban Transport Roadmaps tool (Simone Bosetti, TRT) • Monitoring and evaluation (Simone Bosetti, TRT) Champion City Vienna contributed to Communication and stakeholder involvement of the new SUMP / measures session with their expertise and experience.
Adaptation of training materials to the local conditions: The communication and stakeholder involvement topic were preferred to focus on convincing and involving decision makers, participative planning through surveys and changing the transport mentality of citizens. The developed training materials are available at the PROSPERITY website: http://sump- network.eu/training-materials/
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Feedback: In general, the feedbacks from the trainees was very positive. They all liked the fact that they had an opportunity to get to know how other cities work on sustainable mobility, stakeholder mapping and engaging with the locals. They were also impressed with the online transport tool, which they think will be a very helpful tool in future planning. In general, they did not have any complaints, but they did mention that the requirement for four working days was onerous and some participants couldn’t attend or did not attend all of the days for this reason.
11.3 Croatia & Slovenia Date: 19th to 23rd March 2018 Place: Rovinj, Hotel EDEN Participants: 15 from Slovenia. There were 13 representatives from 11 municipalities (including 1 representative from partner city Ljutomer), 1 from regional agency and 1 from consultancy. 24 from Croatia. There were 18 representatives from 15 municipalities, 2 from the Ministry for sea, transport and infrastructure, 1 from the energy sector, 2 from NGO and 1 from university. Topics and expert trainers: The training in Rovinj was very interactive. Introductory session included: • About Prosperity project (Aljaž Plevnik), • About SUMPs in general (Tom Rye) and • Presentation from the champion city Sint Niklaas (Carl Hanssens). The topics covered in the training sessions include: • Adapting SUMP approach for small and mid-size cities – Aljaž Plevnik, contributions from Ljutomer (Mitja Kolbl) • Achieving political and internal buy-in in the SUMP process – Tom Rye and Carl Hanssens • Communication and stakeholder involvement of the new SUMP / measures – Tom Rye, contributions from Sint Niklaas (Carl Hanssens), Slovenia (Vlado Babić) and Croatia (Lidija Pavić-Rogošić)
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• Use of public space and SUMPs – Irina Rotaru, contributions from Ljubljana (Vlado Babić) and Dubrovnik (Erna Raguž-Lučić) • How does SUMP mesh with statutory land use plans – Karl Heinz Posch The Champion City St Niklaas contributed to adopting the SUMP approach for small and mid- size cities and Achieving political and internal buy-in sessions with their expertise and experience. Adaptation of training materials to the local conditions: The following adaptations were made to the training materials: • In order to show examples of good public participation, a representative from the City of Ljubljana, Vlado Babić presented results of the survey about public participation in the process of SUMP preparation in 64 Slovene municipalities. • In order to show examples of transformation of public space, a representative from the City of Ljubljana, Vlado Babić, presented achievements in Ljubljana. • The training on Land Use Planning and SUMP integration was adapted based on NFP input regarding the specifics for Slovenia. The developed training materials are available at the PROSPERITY website: http://sump- network.eu/training-materials/
Feedback: The immediate feedback from all involved was very positive (attendees, trainers, organisers) and the idea to have a joint event for Slovenia and Croatia was also positively received. The Slovenian participants’ profile was very diverse, 15 participants covered 7 different profiles (one participant marked even two roles). Most participating cities already have a SUMP and are at the implementation phase. The training topic communication and stakeholder involvement was the most popular reason for participation. However, it was closely followed by other training topics and the focus of further events was clearly monitoring and evaluation of SUMPs and measures. According to feedback from trainees the event was both very well organised (average score 9.75) and very well implemented (average score for all modules 9.63). The module on land
45 / 89 D4.2 Tailor-made training modules and programmes, on different SUMP topics and June 2019 adapted to the needs of each country use planning and SUMPs received the highest average score (9.8) while the module on public space and SUMPs received the lowest average score (9.2). The was a high level of interaction between attendees and trainers which is reflected in the scores where question and answer opportunities received the highest average score (9.9). Capacity building of the training was also notably high given most of attendees were now more confident, know more, will share the newly gained knowledge and will further deepen their knowledge on SUMPs.
11.4 Poland Date: 9th to 12th April 2018 Place: Katowice, Pałac Goldsteinów, Plac Wolności 12a, 40-001 Katowice Participants: There were 25 participants representing 19 cities Topics and expert trainers: The training in Katowice consisted of presentation of 4 different SUMP topics, interactive parts and site visits. Introductory session included: • a presentation from the Polish Ministry of Infrastructure concerning the sustainable urban mobility planning and European Mobility Week issues; • a presentation from the PROSPERITY National Focal Point, SMG Ekspert, introducing the PROSPERITY project and its current developments; • a presentation from the trainer Karl-Heinz Posch, FMG AMOR, introducing overall SUMP processes and definitions. The topics covered in the training sessions include: • Adopting the SUMP approach for small and mid-size cities (ENU) • How does SUMP mesh with statutory land use plans (Karl Heinz Posch, FGM-AMOR) • Monitoring and evaluation (Tom Rye or Nazan Kocak, ENU) • Communication and stakeholder involvement of the new SUMP - measures (András Ekés, Mobilissimus) Champion city Sint Niklaas - Carl Hanssens - contributed to communication and stakeholder involvement session with their expertise and experience.
Adaptation of training materials to the local conditions: The training session on communication and stakeholder involvement of the new SUMP was adapted to the local conditions by rebalancing it to fit the Central Eastern European context (e.g. daily operative questions often dominate over strategic issues; planning of measures often precedes SUMP), with examples from the region and the country itself. In terms of monitoring and evaluation, measuring modal split and assessing the level of changes were needed. In Silesia (a conurbation), the SUMP was prepared on the regional level.
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Feedback: Most participants were highly satisfied with the training event, both in terms of its logistics (invitation, venue, translation and site visit) and the topic session format, content, material and balance between theory and practice. Almost all aspects of the training event and sessions received an average score of 9.4 or above, the only exception was the site visit which received a score of 8.5. The highest marks were given to ‘organisation before the event’ and ‘translation’ which both received an average score of 9.83.
Most of participants selected the event ‘to learn more about communication and stakeholder involvement’. The majority of participants voted for ‘Use of public space and Sumps’ and also for ‘Achieving political and internal buy-in in the SUMP process’ for future events.
With respect to the questions concerning agreement/disagreement towards statements, most of the participants pointed out they now know more about the concept and benefits of SUMPs and that they will share the information with colleagues.
11.5 Romania Date: 23rd to 27th April 2018 Place: Brasov, Hotel Kolping Participants: There were 28 trainees among which 20 city representatives, 3 people representing private consultancies, 3 representatives of Regional Development Agencies and 2 persons from the Romanian Ministry of Regional Development and Public Administration Topics and expert trainers: The topics covered in the training sessions include: Adopting the SUMP approach for small and mid-size cities (Irina Rotaru, CiMo) Communication and stakeholder (Robert Pressl, FGM-AMOR) Urban Transport Roadmaps tool (Simone Bosetti, TRT) Use of public space (Irina Rotaru, CiMo)
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The training combined theoretical explanations with the discussion of local examples and practical exercises. It was particularly well received because it motivated both politicians and technician to support the taking up and improvement of SUMPs and join the dedicated national network. The participation of various guests from the Ministry of Regional Development and from the Regional Development Agencies in charge with urban mobility issues, as well as high level advisers, enabled fruitful exchanges between the various levels. The event included four main modules, Communication and stakeholder involvement, Urban Transport Roadmaps tool, The use of public space and SUMP and SUMP for small and medium size cities that were complemented by presentations of local actors and framed by an introductory session and a closure one, according to the agenda. The introductory session integrated the Introduction of the SUMP concept by CiMo, SUMP at regional level in Romania and further perspectives by the Centru Regional Development Agency, the presentation of the SUMP framework and support measures in Romania by the Ministry representatives, the Introduction of the SUMP National Task Force by CiMo and the representatives of the Ministry. The training favoured interactive discussions on specific actual problems in the field, included workshop regarding the improvement of the urban mobility for three sites in the host city and the integration of the proposed solutions into the SUMP, role play, short interventions by the trainees introducing their particular SUMP issues and feeding subsequent group discussions, site visit etc. It benefited from the contribution of the two champion cities’ representatives (Juan Carlos Escudero from Vitoria Gasteiz Municipality, Spain – introducing the "Super Blocks" traffic model – and Carl Hanssens, Alderman for mobility, City of Sint Niklaas, Belgium) and it was complemented by a public space urban mobility event organised in collaboration with Mega Cities Short Docs.
Adaptation of training materials to the local conditions: The training was tailored in response to the actual conditions in Romania and included the presentation of local examples and a study visit to comment on real-life situations. The event benefited from the presence of guests from the Ministry of Regional Development and Public Administration (MDRAP) and from the Development Agencies. The developed training materials are available at the PROSPERITY website: http://sump- network.eu/training-materials/
Feedback: The Civitas PROSPERITY training in Brasov (Romania) was very well received by the city representatives. There were 5 requests for the replication of this learning experience. They particularly appreciated that this learning experience was tailored made responding to their actual needs and issues regarding the SUMPs in an engaging and interactive way. The fact that it lasted more than 1 day was considered beneficial because of the large variety of exchanges with between peers as well as with the national and regional levels and the representatives of private consultancies. Most of the trainees participated because they wanted to learn more about the SUMPs and contribute to the improvement of the urban mobility measures in their cities. The national and
48 / 89 D4.2 Tailor-made training modules and programmes, on different SUMP topics and June 2019 adapted to the needs of each country regional level representatives were motivated by the need to adapt the legislation in the field depending on the specificities of the Romanian cities and towns. The organisation of the event and the communication beforehand was very much appreciated (average of 9.7 / 10 points). Further interest, beyond what was discussed, focused on the role of the Ministry in the monitoring and quality assessment of the SUMPs. Regarding the suggestions, three trainees asking for these training events to be provided for politicians (mayors and urban mobility decision makers). The most unusual proposal was to organise a pilot experience of collaborative design of a SUMP by the inhabitants of a city supported by urban mobility NGOs.
11.6 Hungary Date: 4th to 7th June 2018 Place: Szeged Participants: 26 participants representing 9 cities (Szeged, Zalaegerszeg, Esztergom, Budapest III. district, Budapest XIV. district, Budapest XVIII. district, Pécs, Eger, Nyíregyháza) and city owned companies. Moreover, ministries (Ministry of Finance and the Ministry of Innovation and Technology, the National Infrastructure Developer and regional public transport service providers were present. Topics and expert trainers: The training in Szeged was very interactive, and diverse, interlinking topics followed each other. The topics covered in the training sessions include: Topic 1: Urban Transport Roadmaps tool – Eglantina Dani, TRT Topic 2: Communication and stakeholder involvement of the new SUMP - measures – András Ekés, Mobilissimus Topic 3: Freight transport (city logistics) – Wulf-Holger Arndt, DIFU Topic 4: Monitoring and evaluation – Tom Rye, ENU City of Dundee contributed to the Communication and stakeholder involvement of the new SUMP – measures and to Freight transport (city logistics) session with their expertise and experience.
Adaptation of training materials to the local conditions: The training session on communication and stakeholder involvement of the new SUMP was adapted to the local conditions by rebalancing it to fit the Central Eastern European context, with examples from the region and the country itself. Monitoring and evaluation are generally under prioritised so its profile should be raised by showing how it is useful. Also, indicators which are easy and not too expensive to measure should be suggested. The developed training materials are available at the PROSPERITY website: http://sump- network.eu/training-materials/
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Feedback: Most participants work as a professional in a traffic development department or traffic operational department in city management. Most of them have little responsibility in their work. In addition, to some senior and middle managers, some participants from ministries also took part in the training. Most of the participating cities already have a SUMP or their SUMP is under development. However, several participating cities only have a development plan. In these cities transport is only an infrastructure issue at present, but these cities would like to create a SUMP. The main reason for participating in the event was the expansion of knowledge about SUMP method and its benefits. Most people were interested in communication and stakeholder involvement and the evaluation and verification process of SUMPs. The Urban Transport Roadmap also attracted many people to the event. Based on the feedback participants would like to learn about well operating public spaces, using the SUMP method for medium and small cities, city logistics and parking issues, as well as reaching political, official engagement with SUMPs in the future. The participants were completely satisfied with the organisation of the training event, the selection of the training location and the interpretation.
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Among the training sessions, experiences in Dundee and the session of actions and follow-up method of SUMPS, by Edinburgh Napier University, were the most successful based on the feedback. The feedback highlighted a problem interpreting the Dundee presenter’s accent and the lack of analysis of interactive lessons was also mentioned. Several people mentioned that more practical knowledge should be added to the program in the future. For example, during site visits, it is possible to collect real, local problems and with the participants it is also feasible to find a common solution suggestion for the problems. The participants could learn much more from this process. Overall, very positive feedback was received from the participants regarding the event, and they were extremely satisfied with the training in Szeged.
11.7 Czech Republic Date: 11th to 15th June 2018 Place: Hradec Kralove Participants: 27 in total, most of them representing cities (technicians), 4 from middle and higher-level management, 3 politicians, 2 from ministry. Topics and expert trainers: The training in Hradec Kralove was very interactive, apart from the seminar programme it offered supplementary actions as site visits (public space), excursion around the city with e-bus, bicycle ride (excursion on bicycle infrastructure). The topics covered in the training sessions include: Urban Transport Roadmap - Eglantina Dani, TRT Use of public space - Irina Rotaru, CiMO Achieving political and internal buy-in - Patrick Auwerx and Carl Hanssens, M21, Sint Niklaas Communication and stakeholder involvement of the new SUMP / measures - Patrick Auwerx and Carl Hanssens, M21, Sint Niklaas Sint Niklaas contributed to Achieving political and internal buy-in and Communication and stakeholder involvement of the new SUMP / measures sessions with their expertise and experience.
Adaptation of training materials to the local conditions: Good examples and experiences would be useful from Central or Eastern Europe and hence, support related to communication is absolutely needed. The developed training materials are available at the PROSPERITY website: http://sump- network.eu/training-materials/
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Photos by Daniel Szabó Feedback: The event was visited by the people representing cities that were developing their first SUMP or are just thinking about it. Only one city which is in a SUMP implementation stage was present. The most important reason for participation was the topic Communication and stakeholder involvement, UTR scored the lowest. Spatial planning and mobility management and Monitoring and evaluation were most attractive topics for future events. Participants were satisfied with the training event logistics, all of them were interested in translated Champion City SUMP summaries and all of them will share the information with their colleagues. Participants would welcome more examples and less theory and they appreciated the possibility to share information at the seminar.
11.8 Portugal Date: 15th to 19th October 2018 Place: Lisbon Participants: 47 participants (6 heads of division/1 Executive Secretary of a Regional Municipalities’ Association/ 40 technicians) from 22 different entities, including 11 municipalities, 1 municipal agency, 3 regional municipalities associations, 2 central government institutes/directorate-general, 1 master’s degree student and 2 consultants. Topics and expert trainers: The training in Lisbon integrated the five training sessions with two site visits to locations that were recently redeveloped, the Marquês de Pombal Roundabout and the Av. Duque de Ávila. The training also had a presentation from the National Focal Point to clarify the distinctions and similarities between the European SUMPs and the Portuguese version (the Mobility and Transport Plans known as PMT’s). A third extra feature consisted of two short presentations made by representatives of the city of Lisbon regarding the ongoing plans to prepare the tender for Lisbon SUMP/PMT and the other presentation discussed the use of public space with the program “A square for each neighbourhood”. The topics covered in the training sessions included: • Introduction to SUMPs – Karl-Heinz Posch; Rui Velasco Martins; Pedro Machado
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• Land use and mobility management - Karl-Heinz Posch • Use of public space and SUMPs – Irina Rotaru • Urban commercial transport - Wulf-Holger Arndt • Communication and stakeholder involvement - Miguel Mateos • Monitoring and Evaluation - Miguel Mateos The champion city of Dundee contributed to the communication and stakeholder involvement session with their expertise and experience.
Adaptation of training materials to the local conditions: Since the financial crisis in 2008, mobility research was stopped by the central government, hence the availability of actual mobility data is very weak, and an overall mobility survey is missing. The institutional framework for the topic of mobility is not established yet at national, regional and local levels (including the transport authority of Lisbon which is created but does not operates fully yet). The developed training materials are available at the PROSPERITY website: http://sump- network.eu/training-materials/
Feedback: The Lisbon training was a successful experience with high level of participation by the trainees. It was able to transmit knowledge in the very active sessions and it also created a network of relations between the trainees that constitutes an important basis to be able to share future experiences when they apply their acquired knowledge on their SUMP projects. The average satisfaction with the training event logistics was a score of 8 or more across all the categories that were valuated. This level of satisfaction, average score of 8 or above, was also achieved for the overall quality of sessions, except for the presentation by the champion city, probably because it was a shorter presentation. The feedback included comments in relation to the importance of including accessibility issues on SUMP training and on spontaneous public participation.
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11.9 Bulgaria Date: 12th to 18th November 2018 Place: Varna, Briz 2 Hotel Participants: There were 21 participants including: 2 politicians, 6 high-level managers, 6 middle level managers, 7 experts (technical staff). The participants represented 16 municipalities (Sofia, Varna, Dobrich, Dobrich-rural, Ruse, Aksakovo, Ignatievo, Sozopolo, Byala, Tutrakan, Isperih, Valchi Dol, Haskovo, Dalgopol, Novi Pazar, Dolni chiflik) and one Regional administration (Varna). Topics and expert trainers: The training in Varna was very successful and had a high level of interactive discussion. The participants received training packages including folders, block notes, maps, pens, pencils, stickers and printed training materials in Bulgarian. After the end of the training all the materials in Bulgarian and English, plus supplementary cases of four cities’ SUMPs, were sent to the participants so that they could be downloaded and used by their colleagues. The topics covered in the training sessions included: General introduction to SUMP / How does SUMP mesh with statutory land use plans (Karl Heinz Posch, FGM-AMOR) Communication and stakeholder involvement of the new SUMP - measures (András Ekes, Mobilissimus) Urban Transport Roadmaps tool (Simone Bosetti, TRT) Monitoring and evaluation (Simone Bosetti, TRT) Champion City Vienna contributed to contributed to all topics except Urban Roadmap Tools with their expertise and experience. CSDCS presented the role of the network and the NFP and Varna City presented the Varna transport policy.
Adaptation of training materials to the local conditions: The translation of the SUMP Guidelines was adapted, updated, printed and disseminated (e.g. on the www.csdcs.org and on the ELTIS websites) for the training. These documents were the main study book for the training and for working with the cities. It included a chapter about the Bulgarian legal framework concerning urban and transport planning and many case studies from the original English text. The training session on communication and stakeholder involvement of the new SUMP was adapted to the local conditions by rebalancing it to fit the Central Eastern European context, with examples from the region and the country itself. The developed training materials are available at the PROSPERITY website: http://sump- network.eu/training-materials/
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Feedback: The questionnaires show that people participated for different reasons but in general the municipal participants were already aware of their need to increase their knowledge on SUMP. The satisfaction of logistics received very high scores between 9.5 and 10. The Conference rooms were equipped with all the necessary technical tools for the provision of good training. Refreshments were served between each session. The trainees really appreciated the training packages provided. In the evenings there were a lot of discussions and clarifications on the material presented during the day between the trainees and the organisers from CSDCS.
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The lowest average score was 8.75 for the study trip, at the time of the visit the site that was not very attractive due to the reconstruction of the Varna infrastructure, closed boulevards and the rainy weather. The satisfaction with the content of the training sessions was very high with an average score between 9.8 (the highest) and 8.7 (the lowest). All participants agreed with they benefited from the training topics, but some were doubtful that their superiors would decide to implement a SUMP. There were very few remarks or suggestions. However, the common desire was to have more interactive sessions and discussions on real cases. The remarks were mainly related to repetition of the information in different presentations, some useless basic data about SUMP and lack of time for more interactive exercises. In general, all the participants were satisfied with the training, the materials and the trainers and declared they were proud to have a certificate. Considering that only one city (Ruse) currently has a SUMP at implementation stage and another city (Varna) has only recently started working on SUMP development, for most of the participants the topics were new and very interesting. The experience and expertise of the Bulgarian municipalities in SUMP elaboration and implementation is quite limited and therefore the trainings were timely and necessary. As an NFP, CSDCS is conducting a permanent awareness raising policy on mobility issues. It disseminates a lot of material through the ENDURANCE National network and directly during seminars and round table discussions. Many municipalities have the booklet of SUMP Guidelines adapted and translated into Bulgarian. Local and regional trainings are organised regularly in the context of several EU-projects and the basics of SUMP are already well known in theory. Therefore, some participants found some presentations too basic and presented issues that have been clarified a long time ago (the first SUMP-training was organised in Bulgaria in 2011). The participants found the interactive tasks and the experience from other EU cities most interesting. The case study of Vienna provoked a lot of questions and the participants expressed their desire to have more examples on SUMP. CSDCS subsequently sent all other available cases translated into Bulgarian.
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12 Webinars to further spread the training topics by virtual means Six webinars were organised in English, to ensure that cities and other organisations unable to attend the physical training events in the focus countries, but also people from other countries could benefit from the material. These webinars were – in the same way as the physically-delivered training materials – developed in the context and issues for SUMP and focused on the following topics:
How does SUMP mesh with statutory land use plans
3. October 2018 Replay the webinar on YouTube Presentation (pdf) Karl-Heinz POSCH Austrian Mobility Research - FGM-AMOR
Land Use Planning is statutory (obligatory by law) and SUMP is not. Land use planning has a very strong influence on the mobility behaviour of future residents, as land use plans determine density, use mix and the space for transport infrastructure including parking. As Land Use is stable over longer periods (it normally takes time to change built structures), it is of utmost importance to take into account mobility when a new area is developed. It is very difficult to change mobility behaviour once everything is built and a certain mobility behaviour has already been established. The optimum would be that SUMP and land use planning run in parallel in a very coordinated way. Thus it is important to strive for communication between departments and for joint stakeholder workshops well in advance of the development of specific sites. This results in a better understanding of each other’s priorities and a higher level of cooperation.
Stakeholder involvement and institutional cooperation
29. November 2018 Replay the webinar on youtube Presentation (pdf) Patrick AUWERX Mobiel 21 (M21), Belgium
A participatory approach has become one of the basic characteristics of sustainable urban mobility planning. Institutional cooperation and participation are continuous activities that
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should start early during the SUMP process definition phase. This webinar helps SUMP planning professionals - to: 1. basically understand better how communication and participation work 2. become acquainted with the principles and concepts of stakeholder participation and citizen involvement in the development of SUMPs. 3. comprehend the role of drivers, challenges and common practises of ‘good’ participatory processes 4. finally, raise participation in SUMP a level higher.
Political buy-in for sustainable urban mobility
12th of December2018 Replay the webinar on youtube
Presentation part 1 (pdf) Carl HANSSENS Presentation part 2 (pdf) Alderman of Mobility, Local Economy and Employment of the City of Sint Niklaas, Belgium
Bridging the gap between SUMP-theory and practice is already a difficult exercise. Translating this in a clear and attractive political message seems even more so. Carl Hanssens, alderman for mobility of Sint-Niklaas talks from own experience on how a careful and thought-through stakeholder management process helped convey a positive political message and simultaneously built political buy-in for the write-up and execution of the city's SUMP.
Friends or enemies? Practicalities in SUMP communication
22. January 2019 Replay the webinar on youtube Presentation (pdf)
Andras EKES Mobilissimus, Budapest, Hungary
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In this webinar it was shown how public transport authorities, companies and operators communicate with their users. There are several different behaviours how to interact clients: • professional, perfect and user-friendly approaches using all communication channels and involving passengers as real customers, working in a mutual context, from company to user and from user to company in an equal level • medium level communication forms, giving a general overview and a level of the information, mostly from authority or from operator to the user but not in the opposite way • low level communication, giving the really basic information on services, considering users as the necessary bad players of the public transport Many examples are described in order to understand the geopolitical frameworks, the relations between the financial, operational, cultural situation and the communication approaches. Some of them show a good communication is not necessarily the question of financing but more the question of customer-friendly approaches. Proactive branding for getting new users and maintaining the existing ones is an important approach to place public transport in a right position among the competition of mobility modes and services. It needs a recognition from the cities and authorities. In case of lacking this recognition, communication cannot be really efficient.
Measures selection
7th February 2019 Replay the webinar on youtube Presentation (pdf)
Tom RYE Transport Research Institute of Edinburgh Napier University, UK
How do you decide which measures to include in your SUMP to achieve your objectives and fit with your policies? This webinar sets out some straightforward ways to do this, so that your SUMP ultimately contains a package of measures that are implementable but also effective. It covers in particular the purpose and setting of policies, and multi-criteria analysis.
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Monitoring and evaluation
27th February 2019 Replay the webinar on youtube Presentation (pdf)
Tom RYE Transport Research Institute of Edinburgh Napier University, UK
This webinar demystifies monitoring and evaluation in SUMPs, explaining in simple terms what to measure and how, and how to set meaningful targets, giving real life examples from actual SUMPs. The overall message is that monitoring and evaluation is simpler than you might expect and does not always require gathering large amounts of data.
The webinars used highly innovative software that permitted interactive opportunities such as online voting and other forms of interaction.
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ANNEX ANNEX 1 – PROSPERITY training events application process Call for participation (example) An sample call for participation was prepared to the training events, in order to help NFPs with the organisation: CALL FOR PARTICIPATION IN TRAINING FOR SUSTAINABLE URBAN MOBILITY PLANNING 20-24 November 2017, Jonava Learn from local and national experts and national and international Champion Cities about how to develop and implement a SUMP that both fits your local and national context and at the same time exemplifies European best practice. The training will build on the EU SUMP Guidelines, but also include existing good practice from [Lithuania] and from other EU countries. The training language is [Lithuanian] with translation of presentations in English. Based on a thorough needs assessment, four topics have been selected for this training event: • How does SUMP mesh with statutory land use plans This training will focus on the interaction of the mobility and the land use planning. It will introduce specific case studies from Europe, sharing of experience of participants and a creative group work i.e. on designing mobility concept at neighbourhood level. • Communication and stakeholder involvement of the new SUMP / measures Good communication is essential for the success of planning decisions, and issues related to the transport sector are no exception. This training equips the participants with a thorough understanding of the communication with, and involvement of stakeholders of SUMPs. • Urban Transport Roadmaps Online scenario building tool designed to support cities in exploring alternative transport scenarios / roadmaps and in translating their vision on sustainable urban mobility into a concrete set of actions for their SUMPs. • Monitoring and evaluation
This part of the training will explain how monitoring and evaluation should be used to track the progress of a SUMP in terms of implementation of measures and achievement of outcomes like reduced pollution or improved safety. It will also cover data requirements, whether to set targets, and actual examples of monitoring and evaluation from EU cities. The agenda will be provided soon via email or published at http://sump-network.eu The training is free of charge. The travel and accommodation costs of trainees selected from cities or city-owned companies is covered by PROSPERITY project throughout the training days. Participation through the entire training is required to receive this financial support. Location: # Street name, Jonava, Lithuania From 20th November 2018 13:00 to 24th November 2017 13:00. APPLICATION (click here) [link of the translated, adapted Google Form]
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APPLICATION DEADLINE: 20th October 2017 12:00 .
All staff members from each applicant city are required to complete an application form providing basic information about the city, the applicant and their relation to the SUMP. Due to limited capacity, the organiser reserves the right to select the participant cities based on the information provided in the questionnaire and the time of application. Cities and city owned companies participating the entire training are preferred among any other applicants in the selection process.
Training application form (for translation) Dear PROSPERITY Training Applicant, This questionnaire is to select trainees for whom the PROSPERITY training event will be most relevant and beneficial when starting, developing and/or implementing their SUMPs. It will also help our trainers to adapt their training material to the audience’s specific needs and circumstances. Please note that your answers may be used (anonymously) for project evaluation purposes. Your personal details will not be shared with any third parties. By submitting this questionnaire, you agree to be contacted by PROSPERITY team for future national and international PROSPERITY events. If you wish not to be contacted, please tick the box below. Thank you for completing the questionnaire! *Obligatory field [ ] I do not wish to be contacted for future news and events. Applicant's data Full name: * [ ] Email address: * [ ] Phone number * [ ] Employer * o City (municipality) o City-owned company o Regional government o NGO o Academic o Consultancy o Other: Employer's name: * [ ]
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Location (city): * [ ] Job title: * [ ] 1) I am… o Please, choose a statement that describes the best your responsibilities regarding urban mobility * o a politician who is responsible for urban mobility in the city/region o a high level manager e.g. head of mobility or infrastructure department o a middle manager e.g. head of road safety section or parking management within infrastructure department o a technical staff member within one section of department, little or no responsibility for managing other staff o other: 2) My boss is really interested in me attending this training event o Please, choose the most appropriate option * o Strongly agree o Agree o Neutral o Disagree o Strongly disagree o I don't know 3) What is the current status of sustainable urban mobility planning in your city? o Please, choose the appropriate option * o Spatial plan only, no SUMP. Transport/mobility are just infrastructure issues o First SUMP in development o First SUMP in implementation o Second SUMP in development o Second or later SUMP in implementation o Other: 4) How important is it for your city that you get training on the following SUMP topics? Please, evaluate the importance of the topics below *
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Very Quite Not very Not at all Don't know important important important important
Adopting the SUMP approach for o o o o o small- and mid- sized cities17
Communication and stakeholder o o o o o involvement of the new SUMP / measures
Urban Transport o o o o o Roadmaps tool
Monitoring and o o o o o evaluation
5) Are there other SUMP topics on which you and others from your city need training? Please provide your reply in field below [ ] 6) The level of technical knowledge about of SUMPs among city staff is currently Please, choose the most appropriate option o Very low o Low o Moderate o High o Very High o Don't know 7) How much do you agree with the following statements?:
17 Topics differing from country to country, according to the Training Programme
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Please, provide your viewpoint for each statement *
Strongly Agree Neutral Disagree Strongly agree disagree
Public participation is common practice in transport planning in our o o o o o city.
Our politicians are very much in favour of sustainable transport solution even o o o o o when they cause restrictions for car users.
All our measures are evaluated - even campaigns or non-infrastructure o o o o o activities.
In our city transport engineers and o o o o o spatial planners work closely together
We consider ways to manage existing traffic levels (for example parking management or awareness o o o o o campaigns) before we decide that have to build new roads
Transport and mobility planning in our city takes into account the mobility o o o o o needs of women, children and older people
Streets in our city are places to meet, socialise and enjoy and not just places o o o o o for traffic and parked cars
Local media are in favour of o o o o o restrictions for car use
8) If you have any questions, please state here: [ ] The successful completion of the complementary training sessions requires constant presence of the participant throughout the event. [ ] I undertake to attend all days of the SUMP training
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Guidelines for selecting applicants The Training Application Form can be reached here: https://goo.gl/forms/QDE3ItD1q4Qal98O2 The application form serves different purposes at once providing information about the applicant, about the potential impacts, status on the SUMP process in the city, the participant city’s motivation, and information to PROSPERITY webinars. As there are various pieces of information obtained in this form, not all questions are going to be evaluated though some of them are simply there to clearly see if the applicant shall be prioritised or not. Please, use the same structure, questions and answers in your native language when you make your own version so that we could obtain the information / transfer back the results to English from other languages too. Recording all incoming answers into a google spreadsheet is strongly recommended.
Questions to determine if the applicant can be prioritized or not.
Employer
City City- Regional NGO Academic Consultancy Other (municipality) owned government
company e.g. Bus company, parking company
PRIORITY PRIORITY non-priority non- non- non-priority non-priority priority priority
The successful completion of the complementary training sessions requires constant presence of the participant throughout the event. I undertake to attend all days of the SUMP training.
Checkbox ticked Checkbox left blank
PRIORITY non-priority
The answers for the questions below are going to be scored serving as a basis for quantitative evaluation.
1) I am
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a politician a high level a middle a technical Other who is manager e.g. manager e.g. staff member responsible head of head of road within one for urban mobility or safety section section of mobility in infrastructure or parking department, the department management little or no city/region within responsibility infrastructure for managing department other staff
3p 3p 2p 1p up to the evaluator (max 3p)
2) My boss is really interested in me attending this training event
Strongly Agree Neutral Disagree Strongly I don’t know agree disagree
2p 1p 0p 0p 0p 0p
3) What is the current status of sustainable urban mobility planning in your city?
Spatial plan only, First SUMP First SUMP in Second SUMP Second or later no SUMP. in implementatio in development SUMPs in Transport/mobility development n implementatio are just n infrastructure issues
3p 2p 2p 1p 1p
4) How important is it for your city that you get training on the following SUMP topics?
Very Quite Not very Not at all Don’t important important important important know
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1) Monitoring and evaluation18
2) Communication and stakeholder involvement of the new SUMP and/or of measures in the SUMP
3) Freight transport (city logistics)
4) Urban Transport Roadmaps tool to help set scenarios and objectives in a SUMP
2p 1p 0p 0p 0p
The maximum total score is 16p.
The 2 priority criteria are about to filter first the applicants, then how long do they intend to stay. 1st priority: cities and city-owned companies 2nd priority: city or city owned company participates the full 4-day-long training.
The higher the score, higher rank an applicant has more chance that and applicant can participate the training.
18 Topics differing from country to country, according to the Training Programme
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ANNEX 2 – Evaluation of National Training Events National Training Session Summaries MOBI will coordinate the information gathering (from NFP, host city, topic trainers and Champion City) and present a short overview of the national training event in this template. Images from the event will be used to make the presentation more attractive.
This section will be completed by the NFPs Country:
Date:
Short summary regarding how the events were received (Feedback Questionnaire results will be reported here)
Internal Use only not to be made public Reflections of the trainers (incl. the Champion City), the host city and the NFP: Please, brief us on some major points about training. This is to record what has well received and what needs to be take into account in the forthcoming events e.g. if the training material or group exercises, length of sessions etc. were ok or need adjusting for the future events.
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Please list up to 3 things/aspects that worked well • Trainer 1
Trainer 2 • • Trainer 3
Trainer 4 • • Champ City
Host city • • NFP
Please list up to 3 things/aspects that need to be improved
Trainer 1 •
Trainer 2 •
Trainer 3 •
Trainer 4 •
Champ City •
Host city •
NFP •
National SUMP Training Event feedback form NFPs will translate and provide the Questionnaire in Trainee packs at National Training Events. Trainees will be asked to evaluate the events before they leave the training event venue.
Q1) I am (select one that applies) a politician who is responsible for urban mobility in the city/region a high-level manager e.g. head of mobility or infrastructure department a middle manager e.g. head of road safety section or parking management within infrastructure department a technical staff member within one section of department, little or no responsibility for managing other staff other (please state)
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Q2) Why were you interested in attending this training event? A) Because we have our (select one that applies) Spatial plan only, no SUMP. Currently, transport/mobility are just infrastructure issues. However, we would like to start developing a SUMP. First SUMP in development First SUMP in implementation Second SUMP in development Second or later SUMPs in implementation Other (please state)
B. Therefore, I was interested in finding more about (select all that apply) What SUMP is, its benefits and all the training topics Monitoring and evaluation of SUMPs / measures Communication and stakeholder involvement Use of Urban Transport Roadmaps in the SUMP process Land use and mobility management Other (please state)
Q3) What other topics would you like to learn more about? (select all that apply) Urban commercial transport (freight transport / city logistics) Use of public space and SUMPs Adapting SUMP approach for small and mid-size cities Achieving political and internal buy-in in the SUMP process Other (please state)
Q4) Please rate each of the following attributes of the training event on a scale of 1 very poor to 10 excellent. Where you rate an attribute 3 or less, please explain why in the comments box at the end of the questionnaire.
A. Training event logistics Score (1-10) Organisation before the event Organisation at the event itself Venue (room, equipment, catering etc.) Translation Site visit Other (please state)
Score (1-10)
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B. Training materials / sessions 19
CSI LUP
M&E URT
- - - -
(state NA for those don’t apply)
Opening session T1 T2 T3 T4 Vitoria Gasteiz Vilnius & Kaunas session
Clarity of topic / training objectives
Trainer / speaker(s)
Content of presentation
Way in which presentation was
communicated
Interactive sessions / group exercises
A good balance between presentations and interactive sessions / group exercises
Question and answer opportunities /
session
Overall quality of sessions
Other (please state)
Q5) Were there any sessions that difficult for you to understand for which you need more information/ clarification? If so, which one(s)?
Q6) Please rate how far you agree or disagree with each of the following statements.
19 Topics differing from country to country, according to the Training Programme
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As a result of the training sessions:
Strongly agree Agree Neither agree nor disagree Disagree Disagree strongly
I now know more about the concept and benefits of SUMPs
I feel more confident about promoting the benefits of SUMPs in my organisation
As a result of attending this event, I now feel more able to help develop / implement a SUMP in my city in line with the EU Guidance
I will use the information received during the training event to ensure that my city implements more sustainable policies / measures in line with the EU Guidance
My participation in this event makes it more likely my city will implement a successful SUMP
I will share the information with my colleagues
I am interested in the translated Champion City SUMP summaries
Other (please specify)
Q7) Do you have any other comments / suggestions as to how we could improve similar events in the future?
Thank you very much for your time
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ANNEX 3 – Summaries of national training events Lithuania
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Cyprus
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Croatia & Slovenia
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Poland
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Romania
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Hungary
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Czech Republic
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Portugal
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