Contact Amy Claire Heitzman, Ph.D. www.linkedin.com/in/amy-claire- Deputy Chief Executive Officer & Chief Learning Officer at UPCEA heitzman-ph-d-3598a6a (LinkedIn) Washington, District Of Columbia
Top Skills Summary Higher Education With degrees in art history from the University of Michigan and Adult Education the University of Chicago, Amy began her career in museum Distance Learning education. In 2002, after having served as Education Director for the Languages Meadows Museum on the campus of Southern Methodist University, her interest in adult learners led her to the directorship of SMU’s Spanish, Italian, Latin Continuing Education unit. Certifications Over the course of the next decade, she expanded the unit’s 2017 ASU GSV Summit reach into the community and on campus, transforming the role of 2019 Learning Elite Judge Continuing Education at SMU into one of broad, inter-disciplinary Summit on the Credentialing Economy collaboration. As Executive Director of Continuing and Professional Education, Amy directed a new strategic vision for the unit, Publications effectively doubling the number of programs offered and students Innovating Online: Supporting served, increasing the university’s capacity to more deeply engage Creativity and Innovating Through with its community. While at SMU, Amy served in various leadership Professional Development and Community Building roles including board membership in the SMU Staff Association The SAGE Encylcopledia of Higher and the Hegi Family Career Center and as an appointed member Education: Continuing Education: of the Presidential Council for Community Engagement as well as Organizational Structure the Faculty and Staff Committee of the Second Century Capital The Disappeared Ones: Female Student Veterans at a Four-Year Campaign. College It was during her time at SMU that she earned graduate certificates in marketing and nonprofit leadership, as well as a second Master's degree, this one in education. Amy earned her doctorate in Higher Education Administration at The University of Texas at Austin in 2014, and her dissertation focused on female student veterans in higher education.
As the Deputy Chief Executive Officer and Chief Learning Officer for UPCEA, Amy serves as lead strategist for new business and program development, manages a growing team, and leverages organizational resources and strategic opportunities to grow membership and to provide unparalleled service to the growing community of higher education leaders who steward the increasingly Page 1 of 3
complex, necessarily collaborative, and highly entrepreneurial operations of professional, continuing, and online education.
Experience
UPCEA (University Professional and Continuing Education Association) 7 years 9 months Deputy CEO & Chief Learning Officer September 2016 - Present
Senior Vice President for Strategy & Chief Learning Officer June 2015 - September 2016 (1 year 4 months)
Chief Learning Officer October 2011 - June 2015 (3 years 9 months)
SMU Continuing and Professional Education (CAPE) Executive Director May 2002 - September 2011 (9 years 5 months) Dallas, TX
Meadows Museum, SMU Education Director November 2000 - May 2002 (1 year 7 months) Dallas, TX
Dallas Museum of Art Education: Docent Programs July 1997 - November 2000 (3 years 5 months) Dallas, TX
Education
The University of Texas at Austin Ph.D., Higher Education · (2009 - 2014)
Southern Methodist University Master of Education (M.Ed.), Education · (2006 - 2008)
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Southern Methodist University - Cox School of Business Graduate Certificate in Marketing, Graduate Marketing Certificate Program · (2005 - 2006)
Southern Methodist University Master of Education (M.Ed.), Educational Technology · (2005 - 2005)
University of Chicago Master’s Degree, Art History · (1995 - 1997)
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