ABOUT THE AUTHORS ABOUT THE AUTHORS PAUL BUDDE BuddeComm Paul Budde is the managing director of Paul Budde Communication (trading as BuddeComm), a global independent telecommunications research and consultancy company, which includes 45 national and international researchers in 15 countries. He specialises in the strategic planning of interactive services such as video media, Internet, multimedia and intelligent and value-added networks based on telecommunications, broadband and satellite networks. His particular expertise is on how these new media can be used by organisations to enhance their competitive edge in the market and how to apply and use these new media in mass markets. His Strategic Workshop is a popular consultancy service, conducted throughout the Asia Pacific region. Since 1978 he has been involved in writing strategic plans and market reports for many of the world's leading companies involved in the new media. He advised organisations and government authorities on the initiation, setting up and implementation of e-commerce and information services. He was involved in Europe's first broadband cable TV services in 1982 and established many public and private online services (now called Internet and Intranet). In 1983 he came to Australia and since then has provided management consultancy services in the Asia Pacific region. During that period he also established 70 telecommunications business publications and initiated the largest telecommunications research site on the Internet (http://www.budde.com.au/). In 1996, he initiated the Electronic and Online Services Forum. In 2001, he organised a National Broadband Summit, UtiliTel (telecoms opportunities for utilities) and the Local Council Summit on broadband, putting cities and communities in charge of their own Broadband Agenda. In 2003 this was followed up with ‘mini summits’ in Perth, Armidale, Bendigo, Brisbane and Adelaide, and a range of others are underway. The aim of these undertakings was to create an environment of improved understanding between major players in the industry. Since 2002 Paul has also been organising monthly Roundtables, each one addressing different business issues. So far all event have been sold-out, indicating the interest they receive from the industry. ABOUT THE AUTHORS 33.1 ______ He is the honorary consultant on telecommunications and broadcasting for the Australian Macquarie Dictionary and is the author of regular telecommunications columns. At Now 2000 he received the Australian industry award for services to the industry. He was also voted “Industry Advocate of the year 2000’ by the readers of Communications Day. [email protected] PETER DARLING Pondarosa Communications Peter Darling is the Principal of Pondarosa Communications Pty Ltd, an Australian industry consulting company. Prior to the establishment of Pondarosa, Peter had a long career with Telecom/Telstra as a network planner, finishing as Telstra's General Manager, Industry Regulation. He was an active participant in the national planning of new radiocommunication developments such as GSM, CDMA and 3G mobile, and in the planning of Australia's new numbering plan. He has been active in international standardisation for over twenty years. Peter has long been interested in new directions in telecommunications. He led the pioneering work in the industry body, ACIF, on NGN, has been active in the international standards bodies IETF, the ITU-T and ETSI, and has served as the Rapporteur for NGN in the Asian standards body, ASTAP. He has undertaken consultancy for the Federal Government and the Victorian Government on related technical and policy issues. [email protected] TELECOMMUNICATIONS JOURNAL OF AUSTRALIA, VOLUME 61, NUMBER 2, 2011 SWINBURNE UNIVERSITY OF TECHNOLOGY 33.2 _____ WARWICK DAVIS Frontier Economics Warwick Davis is an economist at Frontier Economics. His work at Frontier has focused on competition and regulatory economics, and his areas of specialisation include: issues associated with market analysis (market definition and market power); analysis of anti- competitive pricing conduct (in particular, predatory pricing and price squeezes); and the regulation and pricing of fixed line and mobile services. Warwick previously worked as an economist for the telecommunications regulators in Australia (the ACCC) and the UK (Oftel, and its successor, Ofcom). [email protected] ROS EASON Communications Electrical and Plumbing Union Ros Eason is a Senior National Research Officer with the Communications Division of the Communications, Electrical and Plumbing Union (CEPU), a position she has held since 1994. Since that time she has been responsible for advice to the union on telecommunications industry policy issues, including regulation, and for preparing the union’s contributions to public policy debates. Ros also has a history of engagement with industry training. She represents the Communications Division on the ICT Sectoral Advisory Committee of the industry’s Skill Council (IBSA) and on the board of training advisor Communications and Information Technology Training (CITT). In 2009 she was appointed to the Federal Government’s Information Technology Innovation Council. ABOUT THE AUTHORS 33.3 ______ Ros holds degrees in Arts and Commerce from the Universities of Sydney and Melbourne. [email protected] KATIE ELLIS Murdoch University Dr. Katie Ellis is a lecturer in the School of Media, Communication and Culture at Murdoch University in Western Australia. Her main areas of research focus on disability, cinema, and digital and networked media, extending across both issues of representation and active possibilities for social inclusion. She is the author of Disabling Diversity: the social construction of disability in 1990s Australian national cinema (2008, VDM Verlag) and co- author of Disability and New Media (2011 Routledge). Previously, Dr Ellis worked in disability support and alternative formatting at The University of Western Australia and has facilitated a community workshop for emerging filmmakers with disabilities. For more information about Dr Ellis visit her website www.katieellis.com DEBORAH I. FELS Ryerson University, Canada Dr. Fels has a PhD (1994) in Human Factors from Industrial Engineering at the University of Toronto, and a Masters of Health Science (1987) in Clinical Engineering from the University of Toronto. She is currently employed as a professor in the Ted Rogers School of Information Technology Management, and the Director of the Centre for Learning Technologies at Ryerson University. TELECOMMUNICATIONS JOURNAL OF AUSTRALIA, VOLUME 61, NUMBER 2, 2011 SWINBURNE UNIVERSITY OF TECHNOLOGY 33.4 _____ Her research interests include access to multi-media computer applications and interfaces for people with disabilities, inclusive media such as captioning and described video, web-based applications, entertainment interfaces. She is currently participating as an academic member of the accessible content best practices guide for digital environments working group. [email protected] PETER GERRAND Editor-in-Chief, TJA Peter Gerrand is a company director, academic and independent consultant in ICT strategy and business innovation. He was awarded the Charles Todd Medal by ATUG in 1998 'for outstanding contributions to the telecommunications industry', a Centenary Medal in 2003 'for outstanding service to science and technology particularly to public science policy', and Life Membership by the TSA in 2003. Amongst career highlights he has been a general manager in Telecom/Telstra, successively leading network research, product development, planning and network strategy (until 1993); and subsequently a professor of telecommunications at two universities (RMIT and Melbourne) and the founding CEO (1996 to 2000) of a publicly listed company (Melbourne IT). From 1993 to 2003 he was Chairman of the Telecommunication Society of Australia Ltd, and since 1994 has chaired the Editorial Board of this Journal (TJA). He holds a PhD from La Trobe University (2008) for his research on Internet linguistics. [email protected] ABOUT THE AUTHORS 33.5 ______ SIMON HACKETT Internode Simon Hackett is managing Director of Internode, Australia's largest privately-owned broadband company. Since 1991, Simon has built Internode into a nationally recognised Internet company that is renowned for its customer-friendly service. After graduating from computer studies at the University of Adelaide in 1986, Simon was involved in the establishment of AARNet – the Australian Academic and Research Network – a national Internet Protocol-based network that connected universities throughout the country. Simon was also a co-founder of the Internet Society of Australia and founding president of the South Australian Internet Association. In 1991, Simon founded Internode, a company that since its inception has established itself as a trailblazer in Australia's innovative Internet access sector. As one of the earliest entrants in the Broadband ADSL services market, Internode has recorded strong year-on-year growth since 2000, creating a first-tier, high-capacity international broadband network while preserving the quality service that earns it strong customer retention rates. Seven years after founding Internode, Simon launched Agile Communications, a privately owned licensed carrier that has pioneered Internet Protocol-based communications in many regional areas of Australia. In August 2008, Simon received the Australian communication industry's top honour