/EMERGENCY MEDICAL SERVICES

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Patrick Bosman Aviation Manager GoM

Copyright of Shell Upstream Americas/Logistics/Aviation 1 GOAL

„ Introduce the Search and Rescue/Emergency Medical Services ppyrovide by Era Helico pters

Copyright of Shell Upstream Americas/Logistics/Aviation 2 SAR/EMS CONTRACT

„ Started in March 2011 „ 5 Members (Shell membership is split; UA 90%, SPLC 10%)

„ Monthly fee for members „ Pay fixed dispatch fee and actual flight hours

Copyright of Shell Upstream Americas/Logistics/Aviation 3 RESOURCES

„ 2x 24/7 Solely Dedicated SAR/Emergency Medical Services AW139 Helicopp(ters (Galveston and Fourchon) „ VFR/IFR Day/Night Operations „ Night Vision Goggles „ 15 Minute Launch Time Day/Night „ 24 Hour Rescue Coordination Call Center „ „ Rescue Swimmer „ OtHitCblOverwater Hoist Capable „ Capable of Long Range Flights

Copyright of Shell Upstream Americas/Logistics/Aviation 4 COVERAGE

Copyright of Shell Upstream Americas/Logistics/Aviation 5 A LOOK INSIDE

Copyright of Shell Upstream Americas/Logistics/Aviation 6 SAR/EMS PROCEDURE

„ Emergency Response Plan „ Air (EMS) call -out „ Notify dispatcher that this is a ‘SHELL’ emergency „ Assessment byyp dispatcher „ Dispatch of ERA „ Coverage GoM meets 4 hour MER requirement „ Updates of mission through email „ Close-out report at end of mission

Copyright of Shell Upstream Americas/Logistics/Aviation 7 CRITICAL CATEGORY DEFINITIONS

Copyright of Shell Upstream Americas/Logistics/Aviation 8 Q&AQ & A

Copyright of Shell Upstream Americas/Logistics/Aviation Marine Forum March 2012 9 VIDEOS SAR http: //www.era he licop ters.com /con ten t/e 1288/e 1289/e 1365/ind ex_eng.ht ml

EMS Safety Briefing httppp://www.erahelicopters.com/content/e1288/e1289/e1897/index_eng .html

EMS http://www.erahelicopters.com/content/e1288/e1289/e1367/index_eng.html

Copyright of Shell Upstream Americas/Logistics/Aviation Marine Forum March 2012 10

When Time Matters, You Want a Company That Offers Your Employees Life Saving Capabilities

• 24/7 Solely Dedicated SAR/Emergency Medical Services Helicopter • All Weather VFR/IFR Day/Night Operations • Night Vision Goggles • 15 Minute Launch Time Day • 30 Minute Launch Time Night EMERGENCY RESPONSE • 24 Hour Rescue Coordination Call Center SEARCH & RESCUE • Advanced Life Support Paramedics • Rescue Swimmer • Overwater Hoist Capable 1-800-655-1414 • Capable of Long Range Flights

Era has a dedicated emergency toll-free number that is 24/7 Operations manned by Era Operations staff 24/7, assuring the fastest possible response and dispatch during an emergency.

With SAR aircraft manned at the ready at two Emergency Response Base strategically located Era bases, Fourchon, Louisiana Operations from two locations: and Galveston, Texas, regardless of where your emergency may be located in the Gulf of Mexico, you Houma, Louisiana are assured that your employees can, and will, be Galveston, Texas reached in the fastest time possible. Both bases are located less than ½ mile from the waters of the Gulf of Mexico eliminating travel time over land, when every minute counts.

Crew Credentials

Era - Two Pilots • IFR • CFR 135 Headquarters: • CFR 133 Class D Qualified 600 Airport Service Road • Air Ambulance A021 Qualified Lake Charles, LA 70605 • SAR/Hoist Overwater/Land-Day/Night SAR Current 337-478-6131 • NVG Qualified www.erahelicopters.com • Offshore IFR OSAP/HEDA Qualified

Priority 1 Air Rescue • One Hoist Operator • One Rescue Swimmer For more information, email: • One [email protected] NVG Qualified Era Helicopters Qualified Crewmembers

All Priority 1 Air Rescue crews consist of two Advanced Life Support Paramedics and one EMT.

1(800)655-1414 “Your Safety is Our Business”

Together, Era Helicopters and Priority 1 Air Rescue (P1AR) offer full-service SAR/EMS capability and turnkey solutions to offshore Oil & Gas companies located in the Gulf of Mexico for a 24-hour SAR and advanced life support paramedic resource.

The Priority 1 Air Rescue crews, including hoist system operators, rescue swimmers, and flight paramedics, supplement Era’s state-of- the-art SAR equipped AW139 helicopters dedicated to the program. The AW139 has flight performance capabilities to execute deepwater maritime SAR/EMS operations at distances up to 200 nautical miles offshore. The AW139 is a hoist equipped, four axis autopilot AW139 aircraft. Era is the first company to operate the AW139 in a SAR/EMS role in North America. The AW139 aircraft is equipped to exceed the latest safety standards with options including the GE Health and Usage Monitoring System (HUMS) and a Lifeport Medical Bed.

Adding to the aircraft’s basic SAR capabilities are enhancements such as the Goodrich dual hoist system, night vision (NVG), Nightsun, and an integrated auto hover with search pattern modes. About Priority 1 Air Rescue Flight Following Capabilities LEGEND About Era Helicopters LLC ICOPT EL ER H S

A L R L

C E OP Priority 1 Air Rescue crews are trained and certified with United LIC TE Operating more than 180 helicopters worldwide, Era Priority 1 Air Rescue is solely focused on Helicopter Era Helicopters has led the industry in flight tracking E R H S

A L R L

C E EraSAR locations: Galveston, Texas States National Registry and their respective State Medical Helicopters LLC, based in Lake Charles, Louisiana, SAR and is a proven industry-leader providing technology utilizing 100% satellite tracking and SAR/EMS

Paramedic Licensing Boards, to the highest level of national and remains at the forefront of the oil and gas support Helicopter Rescue Training, Helicopter Search and communications. Era’s second generation flight SAR/EMS Houma, Louisiana international rescue and aviation standards. The Era/P1AR SAR industry with its technologically advanced helicopter Rescue products, and total SAR program support tracking system allows customers access to real time crews are capable of providing technical rescue support for fleet. Era has extensive experience transporting services. Its Class D Human External Cargo Hoist flight tracking of the aircraft carrying their shipboard and offshore oil and gas industry including high angle rope personnel to the shallow and deepwater oil and gas Rescue Training has been provided to more than employees. Automatic updates occur every minute Fuel Locations rescue, worker entrapment and confined space rescue. These fields in the Gulf of Mexico and supporting energy 1000 SAR Pilots, Rescue Technicians and SAR and not only provide the aircraft’s location, but also aircraft will also be available for response to hurricane relief efforts. operations in Alaska. Era also provides flightseeing worldwide in all environments from South show the scheduled flight plan. Customers can view tours in Alaska, Search and Rescue (SAR) operations, America jungles to Middle Eastern deserts, atop the current sea surface temperatures, wave height and Utilizing the AW139 helicopter, maritime SAR response can reach Emergency (EMS), supports fire Canadian mountains, over the Pacific Ocean and to tropical weather updates, along with locations of their out more than 200 nautical miles, stay on scene for 30 minutes and fighting operations, offers environmental air support, the frigid Alaskan Interior. P1AR has extensive platforms and rigs. A version of Era’s flight return the sick, injured or rescued worker 200 nautical miles to the and leases helicopters to third parties around the experience on all types of helicopters providing tracking program was adapted for use by the U.S. nearest trauma medical center. world. mission training on all facets of Emergency Response Coast Guard. Era Helicopters Base Locations and Special Operations. Requesting Company Name EMS SAR Case or G #: Address

Represented by Telephone No Customer Order No

DOB Patient Name Nationality/Passport # Age Sex TSA “No Fly List” Required (mm/dd/yyyy) Patient Information

Nature of Emergency

Treatment Provided

Medical Data

First Responder EMT-Basic EMT-Intermediate On Scene Medical Personnel Paramedic RN or Physician Assistant Medical Physician Designated Arriving ER Phone number ER VHF Comms

Name of individual making report Cell or Phone Number

Vessel or Platform Name: Block Number Vessel Or Coordinates (Lat/Long) Course/Speed (Vessel only) Offshore Platform Data

Vessel/Platform Discrete Comms Channels Vessel Length or Helideck Size/Rating

Working Communication Freqs Monitoring Freqs

Winds Air/Sea Temps

Visibility Seas/Swells On Scene Wx

Cloud Cover/Ceiling Baronmetric Pressure

Name and Position: Time Briefed: Era Operational Control

EMS | SAR Emergency Response | Search & Rescue 1(800) 655-1414