Getting Started PC System Requirements OS: Minimum: Windows® XP/Windows Vista®/Windows® 7 (Latest Service Packs) Recommended: 64-bit Windows Vista®/Windows® 7 Processor: Minimum: Intel Pentium® 4 1.3 GHZ or AMD Athlon™ XP 1500+ Recommended: Dual core processor Memory: Minimum: 1 GB RAM Recommended: 2 GB RAM Video: Minimum: NVIDIA® GeForce® FX or ATI Radeon™ 9500 video card or better Recommended: 256 MB NVIDIA® GeForce® 8600 or ATI Radeon™ HD 2600 or better Installation Instructions Place Wrath of the Lich King DVD into your DVD-ROM drive. If your computer has autoplay enabled, an installation window will automatically pop up on your Windows desktop. Click the Install Wrath of the Lich King button and Enter the Next Chapter to follow the onscreen instructions to install Wrath of the Lich King to your hard drive. If the installation window ® does not appear, open the My Computer icon on your desktop and double-click the drive letter corresponding to your DVD-ROM drive to open it. Double-click the Install.exe icon in the DVD-ROM contents and follow the onscreen World of Warcraft ! instructions to install Wrath of the Lich King. Installing DirectX® PC Users Only: You will need to install DirectX 9.0c in order to properly run Wrath of the Lich King. During installation you will be prompted to install DirectX if you do not already have the most up-to-date version installed on your computer

Mac System Requirements OS: Minimum: Mac® OS X 10.5.8, 10.6.4 or newer Recommended: Mac® OS X 10.6.4 or newer Processor: Minimum: Intel® Processor Recommended: Intel® Core™ 2 Duo processor Memory: Minimum: 2 GB RAM Recommended: 4 GB RAM Video: Recommended: NVIDIA® GeForce® 9600M GT or ATI Radeon™ HD 4670 or better Installation Instructions Place the Wrath of the Lich King DVD in your DVD-ROM drive. Double-click the Wrath of the Lich King DVD icon. Blizzard Entertainment Europe Then double-click the Installer application to copy the required game files to your hard drive. TSA 60 001 78143 Vélizy-Villacoublay Cedex France All Platforms http://www.blizzard.com – Blizzard Website Controls: A keyboard and mouse are required. Input devices other than a mouse and keyboard are not supported http://www.blizzard.com/support - Customer Support Connectivity: You must have an active broadband Internet connection to play Mouse: Multi-button mouse with scroll wheel recommended WARNING—SEIZURES DVD: 4X DVD-ROM drive A small percentage of people may experience a seizure or blackout triggered by light patterns, flashing lights, HD Space: 25 GB free HD space or other images that appear in computer games. If you have an epileptic condition, consult your physician Video: For a complete list of supported 3D cards, please visit: before installing or playing this game. Even people who have no history of epilepsy may experience a seizure http://www.blizzard.com/support/article/WoWsupportedvideo

while viewing a computer game. A seizure can be accompanied by any of the following symptoms: altered Note: Due to potential programming changes, the Minimum System Requirements for this game may vision, convulsions, disorientation, eye or muscle twitching, involuntary movements, or loss of movement. If change over time. you experience any of these symptoms, immediately stop playing and consult a doctor. Parents or guardians of children playing this game should monitor their children closely. If your child suffers any of these symptoms stop playing the game immediately and consult a doctor.

2 3 Troubleshooting Technical Support Contacts If you experience any trouble running Wrath of the Lich King, be sure to read the most recent Web Support readme.txt and patch notes text files. These files detail the latest changes and any bug fixes made The Blizzard Entertainment Technical Support website has solutions to the most common game questions to the game. Your problem might already be listed there, along with possible solutions. Many times, and problems. Our Technical Support website is located at: http://www.blizzard.com/support errors in running the game can be attributed to a lack of updated drivers. Ensure that the drivers for all your hardware are up to date before contacting Blizzard Entertainment for technical support. Email Support You can email the Technical Support department at any time at: https://www.blizzard.com/support/webform.xml You will receive an email sent typically between 24 to 72 hours later, containing a more detailed solution to General Troubleshooting (PC) your particular problem or question. General Lockups/Video Problems IIf your computer hard locks without an error message, reboots during game play, will not start, Live Phone Support or has distorted graphics of any sort, please make sure you have the latest video card drivers for Phone support is provided in English, French, Spanish, German and Russian. We also provide support via your video card. Contact your hardware manufacturer to find the latest drivers available, or our forums and by email. Information about how to reach Customer Support is available at: check our Video Card Information page on our support website for links to the most common http://www.blizzard.com/support hardware vendors at: NO GAME-PLAYING HINTS WILL BE GIVEN THROUGH THIS NUMBER. http://www.blizzard.com/support/article/driverupdates Please be sure to consult our Troubleshooting section before calling Technical Support, and be near your computer if possible when calling. Sound Issues If you are experiencing sound distortions, periodic loss Note: For updated information about protecting your computer and World of Warcraft account, along with of sound, loud squelches, whistles, or pops, confirm answers to commonly asked questions and additional troubleshooting material, go to: that you have the latest version of DirectX installed http://www.blizzard.com/support on your system. Also, verify that your sound drivers are compatible with the newest version of DirectX. Game Hints Contact your hardware manufacturer to find the If you are seeking a game tip, hint, or additional game information for World of Warcraft, please visit: latest drivers available, or check our Driver Update http://www.battle.net/wow Information page on our support website for links to the most common hardware vendors at: Game Performance http://www.blizzard.com/support/article/driverupdates If you encounter slow or choppy game play, there are several game options that can be adjusted to improve performance. These options are accessible via the Video Options menu. Selecting a lower resolution, decreasing General Troubleshooting (Mac) the Terrain Distance, Spell Detail, and Environment Detail will have the greatest effect. Most lockups, video problems, or sound problems can be solved by installing the latest available software updates from Apple. All of the latest video and sound drivers are included in the OS available from Software Update from the Apple menu. You can find additional troubleshooting instructions at: http://www.blizzard.com/support

4 5 Internet Connection Account Setup and Billing Being a massively multiplayer online role-playing game, World of Warcraft is played entirely online and has no offline component. You must have an active Internet connection to play this game. Blizzard is not responsible Upgrading an Account for any fees you may incur from your Internet service provider that are in addition to your monthly World of Warcraft subscription fee. In order to play World of Warcraft: Wrath of the Lich King and have access to the new game content, you must upgrade your existing World of Warcraft: The Burning Crusade subscription on your Battle.net account. Terms of Use Agreement Once you begin installing World of Warcraft: Wrath of the Lich King and you have agreed to the End User License The first time you load World of Warcraft: Wrath of the Lich King, a Terms of Use Agreement will appear on Agreement, you will be prompted to upgrade your account via the Account Upgrade window. You may choose your screen before you can progress to the Account Name field screen. To play the game, you must read to upgrade immediately by clicking the “Upgrade” button. If you would prefer to wait, you can click the “Skip” the agreement in its entirety and click the “Accept” button. The “Accept” button is grayed out initially button and upgrade later in the installation process or (once your installation is complete) via the website. but becomes enabled when you scroll to the end of the agreement. After agreeing to the Terms of Use, If you choose to upgrade immediately, you will be prompted to enter your current Battle.net account, password, you are allowed to play the game. If you refuse the Terms of Use, you cannot play the game. Any time the Terms and authentication key. Your account must be current and in good standing. Click the “Upgrade” button of Use Agreement is updated, it will reappear when you next start the game. You must read it again and click when you are done, and you will be given the opportunity to upgrade another account by clicking the “Upgrade the “Accept” button to progress to the Login screen. Another” button. You may close the window by clicking the “OK” button. Payment Methods Note: You can only upgrade ONE World of Warcraft: The Burning Crusade account with your authentication key During account creation, you must specify your method of payment. You can pay your monthly fees by credit card, for World of Warcraft: Wrath of the Lich King. Please make certain that you are upgrading the correct account, with prepaid time cards sold by Blizzard Entertainment online and in local game stores, or by other methods as your authentication key cannot be reused in the event of a mistake. The upgrade process does not add game time to a World of Warcraft account. depending on your location. More information can be found at: http://www.battle.net/wow Account and Billing Issues Starting the Game If you have any questions or issues dealing with billing or your World of Warcraft account, please contact Billing After you have successfully installed World of Warcraft: Wrath of the Lich King, start a game by double-clicking and Account Services. Our representatives can help you with many issues, including: the World of Warcraft: Wrath of the Lich King icon on your desktop. You can also start a game from the Start menu • Questions regarding billing (PC). Once you start the game, you are taken to the Account Name field screen. After agreeing to the Terms of Use • Registering or setting up an account (see below), you will see a blank Battle.net Account Name field and a blank Password field in the middle of • Recovering your account or password the screen. Enter your account name and password in the appropriate fields, and click the “Login” button. • Canceling your account You are now ready to play World of Warcraft: Wrath of the Lich King. • Reactivating a canceled account • Or any other account or billing issues Note: Employees of BLIZZARD ENTERTAINMENT will never ask for your password. Contact our Billing and Account Services staff by emailing us at: http://www.blizzard.com/support/webform.xml NO GAMEPLAY HINTS WILL BE GIVEN THROUGH THIS EMAIL.

6 7 Winds of Change: From Dark Horizons to a Beacon of Hope in the World of Warcraft It has been one year since heroes representing both the Alliance and the Horde stepped In Quel’Thalas, the kingdom of the blood elves, antagonists from the past reemerged. The troll through the Dark Portal.... warlord Zul’jin, embittered by the orcs’ abandonment during the Second War and the Horde’s recent acceptance of blood elves into its ranks, turned against his former allies. Within the Outland was once Draenor, home to both the draenei and the orcs. Shortly after reaching walled fortress of Zul’Aman, Zul’jin directed the Hex Lord Malacrass to infuse the spirits of Azeroth and joining the Alliance, the draenei were instrumental in convincing their new allies ancient animal gods into living troll warriors. to venture back into the broken land beyond the portal. Once again, intrepid heroes stepped in to conquer the fearsome troll army. Yet despite Likewise, the blood elves urged their new allies within the Horde to journey into the realm the bloodshed in the elven kingdom, it was in the heart of Quel’Thalas that hope shone where their beloved prince, Kael’thas Sunstrider, had come to reside. The prince had sent brightest after a hard-fought battle at the site of the Sunwell. his people a message beckoning them onward, promising deliverance and future salvation. Having survived his defeat in Outland, Kael’thas had returned to the ruins of the elves’ ancient Thus it was that adventurers from Azeroth flooded into the blasted landscape. fount of power, the Sunwell. There he did the unthinkable, openly siding with the demonic The blood elves soon learned that the salvation promised by Prince Kael’thas was a lie, Burning Legion, which sought to usher the demon lord Kil’jaeden into the world through that the prince pursued his own terrifying agenda. The paradise they believed Outland the fountain’s magical depths. would be was instead a perilous realm of unending conflict. Horde and Alliance forces banded together in the face of impossible odds and Rather than see the prince’s plan reach fruition, Outland’s heroes defeated him vanquished Kil’jaeden, once again protecting Azeroth from the Legion’s Burning and then set out to dethrone Outland’s malefic ruler: Illidan the Betrayer. They Crusade. In the aftermath of victory, the draenei prophet Velen sanctified began by overcoming one of Illidan’s top lieutenants, the naga witch, Lady the legendary Sunwell using the power of the Holy Light. Vashj. The emboldened fighters then stormed the gates of the Black Temple and confronted Illidan himself. They waged a fierce and desperate battle and With the Sunwell’s rebirth, the Blood Knights–an order ultimately killed the Betrayer, wresting Outland from his iron grip. of blood elf paladins who once wielded the Light by force–have decided instead to embrace it and The adventures of Outland proved particularly rewarding for the orcs of Azeroth, to forge for themselves a new identity who reconnected with their ancestral forebears, the Mag’har. Led by Garrosh Hellscream, as they lead their people into a more son of the legendary Grom Hellscream, the Mag’har embody the promising future. This future may soon lost heritage of the orcs and may yet herald a return to the Horde’s former glory. be thrown into question, however, for an immensely powerful, dark, and For the draenei, the return to Outland provided a chance to reclaim regions of brooding presence awakens in the their former home, face old enemies, and learn at last the fate of those left behind. snowy wastes of a distant land....

Back on Azeroth, adventurers of all races converged on the Caverns of Time to combat the infinite dragons’ assault on the timeways–an assault that would have unraveled the very fabric of history.

8 9 Northrend: The Roof of the World Long before the Great Sundering of the world, a malign insectoid race known as the aqir fought bitterly against the savage trolls. In time the troll armies split the aqir empire in half. The aqiri armies that fled to the northern wastes founded the kingdom of Azjol-Nerub, and eventually their race came to be known as nerubians.

The nerubians discovered traces of another civilization in the north as well: the vrykul, who were descended from giants. Yet the vrykul’s fortresses and villages lay silent and deserted while the barbaric race slumbered beneath the earth.

In the wake of the Sundering the frozen north split off into a separate continent called Northrend. Though isolated from the rest of the world, the nerubian empire thrived... until the coming of the Lich King and the War of the Spider.

Commanded by the demon lord Kil’jaeden to spread a plague of undeath among the mortal races, the Lich King was granted immense power, yet locked within an icy cask that came to be called the Frozen Throne.

Over the next several years the nerubians fell to the Lich King’s wrath. The events of the Third War played out, and in their aftermath, Prince Arthas shattered the Frozen Throne and merged with the Lich King.

As the Lich King sat once more in quiet reflection, an eerie stillness settled over his macabre fortress of Icecrown. Even so, life stubbornly pressed on across the primordial continent.

Proto-dragons, the long-forgotten forbears of the dragon species, emerged from the mists of the north. Steadfast races such as the bovine taunka and the walrus-like tuskarr survived in the face of adversity. Even the Drakkari ice trolls continued to carve out an existence in the inhospitable realm.

Just as life on Northrend seemed to reach a tenuous equilibrium, the Lich King stirred from his Frozen Throne and sent his Scourge minions to swarm across the land, destroying everything and everyone in their path. The slumbering vrykul awakened soon after, pouring from the ancient fortress of Utgarde Keep, bent on conquest.

The blue Dragon Aspect, Malygos, also emerged from his long seclusion, launching a merciless war against mortal practitioners of arcane magic. This conflict has raised the red dragonflight’s ire and sown widespread chaos.

The Horde and Alliance have both responded to the threat of the Scourge, establishing bases in the Borean Tundra and the Howling Fjord. Both factions amass their armies even now, all too aware that the final confrontation with the Lich King is about to begin.

And failure could mean the end of life for all of Azeroth.

10 11 Death Knights: Champions of the Lich King Death knights are highly powerful, malevolent, runeblade-wielding warriors of the Scourge. The first and greatest of them was Prince Arthas.

Unlike the death knights created years earlier by the orc warlock Gul’dan, modern death knights consist of agents from all walks of life, many of whom lost their faith and pledged their souls to the Lich King in exchange for the promise of immortality. Death knights who fall in battle are soon raised again to continue in their master’s service.

In the years since Arthas shattered the Frozen Throne and merged with the Lich King, the power and fury of the death knights have only grown. Now these unrelenting crusaders of the damned eagerly await the Lich King’s command to unleash their fury on Azeroth once again. Hero Class: Death Knight

Among the new features introduced in World of Warcraft: Wrath of the Lich King, one of the most exciting is the death knight, the game’s first Hero class.

These unholy warriors, mistrusted by all, wield both jagged weapons and dark runic magic to cut down their foes before calling their corpses to rise up as ghouls and return to the fight once more. In addition to iconic spells put to deadly use in the Second and Third Wars, such as Death Coil and Death and Decay, death knights draw on an array of Presence abilities. The death knight can keep one Presence active at any given time, calling upon the one that augments his or her abilities most effectively in the current situation.

The powers of a death knight are fueled by three types of runes – Blood, Frost, and Unholy – which can be customized and draw upon as needed. Spells use the runes in various combinations and proportions, making for a play style that is distinct from that of every other class.

Before you can answer the call of the dark side, you’ll need to have an existing character of level 55 or higher. This will allow you to create a single death knight, who starts out at level 55, on that character’s realm.

To learn more about the death knight Hero class, please visit: http://www.worldofwarcraft.com

12 13 Onward and Upward: Advancing to Level 80

For those fearless heroes who have faced all the dangers of Outland and lived to tell the tale, World of Warcraft: Wrath of the Lich King raises the stakes once again.

To contend with the dread minions of the Lich King, as well as the other perils that lie in wait throughout Northrend, adventurers will advance from level 70 to the new cap of 80.

Those who persevere in the face of these staggering odds will reach previously undreamt-of heights of power, wielding potent new skills, talents, and abilities far beyond the grasp of lesser adventurers. And they’ll need every bit of that prowess to overcome the challenges in store for them and claim the greatest treasures yet seen in Azeroth.

A chill wind blows, beckoning you to cross the icy seas to Northrend. Will you answer it?

New Profession: Inscription Inscription offers a brand-new way to fine-tune characters’ capabilities: directly customizing their spells and abilities. Characters with this profession can craft inscriptions, items that can be applied to a single skill to augment it. Depending on the type of inscription used, this can have a variety of effects, such as increased damage or healing, improved critical chance, and reduced casting time.

Each skill can only have one inscription at any given time, and all ranks of the skill are affected. Use of inscriptions is another way for players to customize the characters they play to fit their individual play style or the different roles that their class can fulfill in a party or raid.

To find out more about the new inscription profession and what you can do with it, please visit: http://www.worldofwarcraft.com

14 15 Explosive PvP: Siege Weapons and Destructible Buildings

With skirmishes constantly underway between members of the Horde and Alliance, it was inevitable that the arms race would escalate to the next level.

When engaging in PvP (Player vs. Player) battles in World of Warcraft: Wrath of the Lich King, you’ll be able to hop into a siege weapon such as a catapult, ballista, or meat wagon, drive it wherever it’s needed, and use its incredible destructive power to reduce the enemy’s buildings to rubble.

To keep the battle raging, Northrend includes a full exterior zone, Lake Wintergrasp, devoted to large-scale PvP combat, with multiple objectives for both factions to complete. Success on the battlefield in this zone results in significant benefits for your faction, ensuring that victory will be hard-fought between the sides.

For further details relating to the exciting additions made to the PvP system in World of Warcraft, please visit: http://www.worldofwarcraft.com

And More: Barbershops, Tokens, Calendars, and Achievements Wrath of the Lich King ushers in a host of additional options and improvements to World of Warcraft.

If you’re getting tired of your look, swing by the barbershop for a new hairstyle. Get your hair spiked, try out a mullet, or just go bald–the choice is yours.

All the tokens you’ve accumulated with different groups will no longer clutter up your inventory, as they’ll now be tracked like currency on a new tab of your character sheet. You’ll even be able to flag a particular type of token as primary to make tracking your progress easier.

Planning raids, guild meetings, and other gatherings will be simpler than ever with an in-game calendar tool that tracks player-created events as well as scheduled maintenance and in-game holidays.

Finally, the deeds you accomplish within World of Warcraft will now be recorded for all to see, with the introduction of an Achievement system. Some Achievements are linked to each individual character, while others apply to the account as a whole. Nearly anything noteworthy could be recognized as an Achievement, from reaching a high level or killing particular bosses to mastering each Battleground or maxing out your professions.

For additional details about the exciting new features found in World of Warcraft: Wrath of the Lich King, please visit: http://www.worldofwarcraft.com

16 17 18 19 Animators Marko Kylmamaa, Christopher Voice Direction Leads Chay Johansson, Credits John Butkus, Carman Cheung, MacDonald, Pat MacKellar, Micky Neilson Aaron Chan, Sheng Jin Joseph Magdalena Jeff Gregory, Mauricio Collin Murray, Ron Nakada, Field & Foley SFX Recording Artists GAME DESIGN Hoffman, Mai Igarashi, Irena Pereira, Aimee Pi, Joseph Lawrence Sal Arditti, Jason Barlow, Blizzard Entertainment CREATIVE DEVELOPMENT Chris Luckenbach, John Barry Berman, Anwar Executive Producer Kyle Radue, Dan Reed, Manager Scharmen, Jason Zirpolo Live Sessions and Bey-Taylor, Ricardo Biriba, Frank Pearce Derek Sakamoto, Pete Shawn Carnes Character Artists Orchestrations produced by Alvaro Buendia, Scott Art Director Sandrene, Michael F. Art Director Chris Ha, Roman Kenney, Edo Guidotti Campbell, Aaron Chan, Chris Robinson Schweitzer, Craig Steele, Glenn Rane Hun Kevin Lee, Kevin Main Titles Steven Chen, Shimon Cohen, Creative Director Jeremy Wood Artists Maginnis, Jon McConnell, John Orchestration by James Crowson, Sofia Vale Chris Metzen Macintosh Programming Mark Gibbons, Peter C. Lee, Polidora, Eddie Rainwater, Game Director Rob Barris, John Mikros, Jason Poss, Russell Brower Cruz, Graham Cunningham, Wei Wang Jeffrey Kaplan Danny Daniel Pageau, John Stiles Main Titles Music Preparation Ben Dai, Zaza Essa, Hunter Producers Lead Designer Saint-Hilaire, Robert Sevilla, Technical Writer provided by Grant, Jeremy Gritton, Michael Ben Brode, Stuart Massie, Tom Chilton Thomas Yip Theresa Wolf RPM Seattle Music Preparation Hardison, Jason Hill, Brian Justin Parker, Gloria Soto, Technical Director City/Dungeon Sub-Leads Additional Art Danita Ng-Poss, Jason Poss Huang, Steve Hui, Tyler Sean Wang Mike Elliott Eric Browning, Jimmy Lo Sam Didier, Allen Dilling, Guest Musicians Hunter, Sheng Jin, Jeramiah Historians Production Director City/Dungeon Artists Kevin Griffith, Trent Kaniuga, Flutes & Duduk Johnson, Chung Kan, Bernie Sean Copeland, Evelyn J. Allen Brack Steve Allen, Jeff Chang, Brian Morrisroe, Pior Oberson, Pedro Eustache Kang, Jeffrey Kember, Ren Fredericksen Lead Animator Steve Crow, Rutherford Gong, Chris Ryder, Justin Thavirat Guitars Kikuchi, Ronny Kim, Yonghyun Librarian Steve Aguilar Jeremy Graves, Kevin K. Technical Director Emeritus Laurence Juber (Eddie) Kim, Jae Kim, Brian Steven Park Lead City/Dungeon Artist Griffith, Andrew Matthews, John Cash Nychelharpa LaFrance, Mark Lai, Oliver Curator Wendy Vetter Michael McInerney, John Additional Programming Cajsa Ekstav Lam, Moonsung Lee, Yeon- Tim Campbell Lead Environment Artist Staats, Rhett “Stash” Torgoley Jeremy Chernobieff, John Uilleann Pipes & Ho Lee, Dyllan Lu, David Additional Writing Environment Artists Scottish Flute Luong, Matthew Mead, Marc Gary Platner Lafleur, Michael Starich Tim Daniels Justin Kunz, Dion Rogers, Eric Rigler Messenger, Alex Murtaza, Sada Lead Prop Artist Additional Production Gustav Schmidt Cinematic Intro Namiki, Jeremy Nelligan, Tuan Jason Morris Shane Dabiri, Stan Wang DVD and VIDEO Prop Artists Sound Designers Ngo, Jae Wook Park, Corey Lead Technical Artist Interns PRODUCTION Jamie Chang, Terrie Denman, Paul Menichini, David Farmer Pelton, Zachary Podratz, Reo Thomas Blue Tim Jones, Jeffrey Macalino, Manager Jon Jelinek, Dan Moore, Tiffany (EAD) Prendergast, Dennis Price, Lead Level Designer Ryan Meier, Kester Robison, Joeyray Hall Sirignano, Holly Wilson Cinematic Intro Music Dominic Qwek, Glenn Ramos, Cory Stockton Trevor Rothman, Jacob Segal, Associate Producer Special Effects Artist Neal Acree Jarett Riva, David Savvy, Billy Lead Exterior Brian Sueyoshi Jennifer Owings Slim Ghariani Cinematic Intro & Shih, Kazuhito Shimada, Taylor Level Designers Mad Scientist Editor Staff Technical Artist Main Title Music Smith, Peter Starostin, Geordie Aaron Keller, Jesse McCree Joe Rumsey Terran Gregory, Tristan Pope Brett Dixon Recorded by the Northwest Swainbank, Peter Swigut, Seth Lead Exterior Artist Art Staff Ely Cannon Game Designers Sinfonia and Chorus, Thompson, Chris Thunig, AUDIO David Durand, Joanna Lead Quest Designer Craig Amai, Luis Barriga, Contracted by Simon James & Graven Tung, Mathias Director Cleland-Jolly Alex Afrasiabi Justin Z. Bartlett, Alexander David Sabee Verhasselt, Xin Wang, Russell Brower Production Assistants Lead Encounter Designer Brazie, Steve Burke, Cinematic Intro Audio Mixer Kenson Yu Lead Sound Designer Brandan Vanderpool, Scott Mercer Paul Cazarez, Morgan Day, Tom Brewer (Sound Cove) Technical Artists Brian David Farr Larissa Bussell Lead World Event Designer Travis Day, Kristen DeMeza, Ben Barker, Michael Beal, Audio Producer Dave Maldonado Eric Dodds, Geoff Goodman, CINEMATICS Leonard Chang, Chris Evans, Keith Landes PLATFORM SERVICES Lead Engine Programmer Kevin Jordan, Chris Kaleiki, Director/Writer Joe Frayne, Jim Jiang, David Patrick Doane Owen Landgren, Jonathan Producers Jeff Chamberlain Keegan, Scott Lange, Hung Director Lead Gameplay Programmers LeCraft, Eric Maloof, Pat Nagle, Dennis Crabtree, Jay Maguire, Senior Director of Cinematics Le, Dyllan Lu, Wei Qiao, Chris Michael Gilmartin Sam Lantinga, Brianna Schneider, Joe Shely, Thomas Pieracci Matt Samia Rock, Peter Shinners, Producers Patrick Magruder Greg Street, Kris Zierhut Sound Design Creative Director Nelson Wang Shane Cargilo, Lead Server Programmer Level Designers Jonas Laster, Joseph Lawrence Nick Carpenter Studio Technical Engineers Paul Sardis Bryan Gibson-Winge David M. Adams, Sarah Additional Sound Editing Lead Producer Mike Kramer, Ramon Programmers Lead Tools Programmer Boulian, James Chadwick, Jon Graves Scott Abeyta Rodriguez, Sean Laverty Evan Calder, Ian Combs, Josh Monte Krol Victor Chong, Jonathan Music Producers Production Team Hilborn, Marius Jivan, Juno Lead UI Programmer Dumont, Ed Hanes, Julian Russell Brower, Derek Duke, Phillip Hillenbrand, Bejan Fozdar (modeling), Janet Kwak, Robert Martin, Michael Tom Thompson Morris Glenn Stafford Angela Blake Garcia, Kim Horn (animation), Murphy, Daniel Weltz, Senior Producers Programmers Voice Casting Editor Bryan Langford (tech, Elaine Fu Yang Carlos Guerrero, John Lagrave, Russell Bernau, Brian BB Casting & Production Matthew Mead animation), Steve McIlwain Alex Mayberry Birmingham, Jesse Blomberg, Services Supervisors (finishing), Noel Wolfman PLATFORM TECHNOLOGY Producers Joseph Cochran, Patrick Casting Director James McCoy, Jon Lanz, Arthur (dev), Taka Yasuda Team Lead James Cho, Robert Foote, Dawson, Jason De Arté, Brigitte Burdine Jeppe, Mike Kelleher, Fausto (additional producer) Brian Fitzgerald Jason Hutchins, Jeremy Masker, Alec Dun, Omar Gonzalez, Casting Associate De Martini, Jonathan Berube, Interns Senior Producer Lee Sparks, Alex Tsang Scott Hartin, Kevin M. Kelly, John Adair Jared Keller, Steeg Haskell Drew Dobernecker, Melissa Meyer 20 21 Producer Hanley, Zaven Haroutunian, Team Leads Regional Localization Web Team KOREA ONLINE SERVICES Dennis Crow, Brian Wright Jeff Hicks, Jason W. Hill, Rie Arai, Michael C. Chen, Test Leads Cord Bartlett, Todd Blank, Qi Director Programmers Nicholas Hill, Timothy Ismay, Matt Coburn, Clayton Dubin, Christian Decomain, Ikhyun Kim Ming Chen, Jeremy Craig, Sarah Jungho Kwon Jay Baxter, Andrew Bellinger, Brandon Jacobson, Xing Jin, Jason Messinger, Ian S. Nelson, (KR), Jin Kim (KR) Doebler, Randal Dumoret, David Project Manager Donald Grey, Huong Mark Kamimoto, Scott Keenan, Arec Nevers, Jason Weng Regional Localization Analysts Eckel, Geoff Fraizer, Vincent Jiwoong Kim Grey, Nate Gross, Michael David Kerwin, Lawrence Assistant Team Leads Hyunyoung Ahn, Cosme Alcázar Francoeur, Victor Gonzalez Jr., Web Design Team Manager Hershberg, Aaron Hesse, Isaac Jonathan Mason, King, Aron Kirkpatrick, Justin (ES), Carlos Godó Borrás (ES), Dohyeong Kim, Edward Lee, Hyojin Bae Jeon, Youngsik Lee, Robert Lorenzo Minaca Klinchuch, Charles Knief, Neal Nikolay Bytskevich (RU), Ben Martin Leidenfrost, Jeff Liu, Web Design Team Lin, Terence Lindsey, JC Park, Kochhar, Nathan LaMusga, Analysts Choi (KR), James Siqi Cui (CN), Woonchang Beck, Hyunsuk Stephen Whiting, R. Blaine Steve McGarrity, Chris Myles, Robert Laws, Ben LeBar, Brian Todd Attaway, Trent Cline, Victor I. Dobrotov, Ricardo Cheong, Seonghak Jung, Whittle, John Yaney, Joonho Park, Bryan Rathman, Lee, Han Lee, Benjamin Lilley, Alicia Kim, James Leaman, Duran (ES), Gilles Durosay (FR), Ayoung Kim, Joowan Kim, Casey Yelland Keith Rhee, Jamie Scheffler, Asher Litwin, Michael V. Liu, Daniel Luo, Shaina Ludwin, Arthur Flew (FR), Thomas Flöeter Sangwook Kim, Seyong (Simon) Alexander Sun, Andy Tran Artist Jonathan Mason, Lorenzo (DE), Shon-Ting Fu (CN), Lætitia Lee, Ockkyoung Leem, Ryan A. Pearson Nicholas Louie, Mitch Lowery, Minaca, Albert Portillo, Tom Georges (FR), Sara Gissot (FR), Billing Software Engineers Juyoung Oh, Minhyouk QUALITY ASSURANCE John Lynch, Jeff Manners, Ryan, William E. Smith IV Jimmie Jaimes (ES), Sanghak Chulwoong Choi, Pack, Minseok Seo Regional QA Managers Roman Voce Marotte, Sean COMPATIBILITY Jeon (KR), Jung Hwan Kim (KR), Frederick Dayhee Lee Web Lead Frederic Baudet (EU), Jong Masterson, Chris McLeroy, Assistant Manager Mike Euiseung Kim (KR), Anton Support Tools Lead Seungki Choi Hyuk Lee (KR), Mark Moser, Christopher John Mountain, Ted Louie Kochergin (RU), Eunae Kong Stephen Nees Yvonne Yu Hong Shi (CN) Jeremy Nelson, Danny H. Web Programmers Team Leads (KR), Byungwoo Kwon (KR), Support Tools Programmers Jisook Baek, Gisang Gil, Regional Assistant QA Nguyen, Tina T. Nguyen, Jason Kwan, Hector Melendres Managers David Ortiz, Alfredo Padron, Andrey Kuzmin (RU), Minjin Brian Choi, Neil Chopra, Ryan Kwangbum Ha, Ajin Kim Analysts Lee (KR), Pablo Lloreda (ES), Karg, Kenneth Lim, Mark Support Tools Lead Kelly Chun, Ivo Garcia (ES), Matt M. Patterson, Max Zachary Chow, Joslyn Field, Rubén López (ES), Jaewoo Mo Muncy, Mark Nelson, Sangyong Park Marc Ho (FR), Edward Kang, Peters, Amadeus Phanthanh, Matthew Panepinto, William Jonathan Mankin, Nicholas Brian Pierron, Robert Pionke, (KR), Kai Moosmann (DE), Elena David Nguyen, Teddy Pao, Support Tools Programmer Roseman, Benj Sykes, Eric Ovchinnikova (RU), Heeyoung Jihoon Cho Pisani, Shawn Su, Sean McCrea Daniel Polcari, Jennifer Powell, Szymaszek, Renato Yoon Sasha Sydoruk Regional QA Leads Park (KR), Kenneth Pinó (ES), Michael Powell, Eric Prescott, Mastering Technician Mobile Team Alexander Ipfelkofer (DE), Benjamin Schmidt (FR), Peter INFORMATION TECHNOLOGY Derek Rakos, Joseph Ransom, Ray Laubach Steven Gabriel, Tony Shih, Schneider (DE), Pablo Martín Senior Global Director Alexander Lyubov (RU) Dustin Remmel, Anthony Zac Pfaff Lead QA Analyst Siota (DE), Daniil Sokolov (RU), Isaac Matarasso Reyes, Brad Rhodes, Jared LOCALIZATION Paul Carver Frédéric Vasseur (FR), Global Director Ritter, Rob Rivera, Cynthia Global Manager EUROPE ONLINE SERVICES Assistant Lead QA Analysts Dean Yang (CN) Robert Van Dusen Robbiola, Andrew Rowe, Jacob Richard Mark Honeywood Online Services Manager Edgar Flores, Kurtis Paddock, Director Rodriguez, Andreas Rounds, Producers Christina McCombie Rian Trost ONLINE TECHNOLOGIES Jean-Michel Courivaud Andrew Russell, Joseph Ryan, Joseph Hsu, Andrew Vestal QA Content Specialists Vice President of Online Producer Changuk Park Gilbert Samuelian, David Regional Managers Justin Boehm, Michael Corpora, Technologies Rainer Mayer Global IT Managers Sanchez, Michael Sassone, Joonho Lee (KR), Jeffery Meghan Dawson, Benjamin Robert Bridenbecker Software Team Lead Weonseok Choi, Chris Fajardo, Elgueta, Dan Kramer, Paul Michael Schwan Jr., Nate Qixun Tang (CN) Mathieu Chauvin Regional Assistant Senior Producer Chris Glover, Dustin Koupal, Kubit, Serban Oprescu, Art Shapiro, Matthew S. Sherman, Programmers Localization Managers Jason Leu Kangho Lee, Julien Mariani, Peshkov, Bob Richardson, Matthew D. Sherman, Angela Producers Anselmo Talotta, David Odiot, Hung Nguyen, Yong Yoon Candace Thomas Shih, John Shin, Jeffrey Shyy, Tristan Lhomme (FR), Inés Rubio (ES) Bryan Chang, Justin Goad, Fanny Hermant, Guillaume Information Technology QA Analysts Shaun Smiley, Anthony Sierra, Matthew Hawley, Kim Phan Chaput, Laurent Bourcier, Armando Abanilla, Carol Don Adams, Scott Army, Regional Localization Leads James Southall, Rick Spears, Battle.net Lead Philippe Peeters Alvarez, Chris Antenesse, Matthew Barrett, Shawn Nicholas Stallings, Brandy Alexander Ipfelkofer (DE), Matthew Versluys Web Design Team Lead David Ashman, Jason Avakian, Benson, Nick Betteker, Zach Alexander Lyubov (RU), Stiles, Steven Swickard, Graig Battle.net Programmers Jorge Baranda, Andrew Bogatz, Robert Boxeth, Brent Julie Song (KR) Bao Tran Taylor, Eric Thibeau, Stephen Micah Caldwell, Bryan Barcinski, Karin Baxter, Charlie Brewington, Markus Burks, Regional Localization Web Design Team Thomas, Max Thompson, Cleveland, Anne-Sophie Berman, Jeffrey Berube, Zach Callanan, Dimitri Del Engineers Christopher Deutsch, Jonathan Throop, Enrico Lefebvre, Jeff Mears, Jonathan Berube, Travis Biegun, Castillo, Colton Carmine, Kevin Christelle Bravin (FR), Irene Fabrice Piel, Ian Roberts, Tolentino, Dustin Trimble, Stefan Mohler, Brian Morin, Carter, Jack Chen, Joni Cheng, Buesa (ES), Bruno Cailloux (FR), Prune Moldawan, René Ahren Boulanger, Forrest Rodney Tsing, Tom Twedell, Ryan Mills, Nicholas Rivera, Bowling, Gandalf Brahm, Carl Joel Clift, Bret Cocking, Peter Wonyoung Choi (KR), Anne- Koiter, Sören Geier Charles Valek, Lewis Villamar, Andrew Spiering, Brumm, Edward Bui, Robert Cormack, Andrew Dank, Kyle Sophie Denglos (FR), Sebastian Web Editorial Team Leads Don Vu, Kevin G. Wang, Clint Ewald (DE), Shinyong Ha (KR), Hanlong Wang Bustamante, Mike Bybee, Dates, Christopher Davila, Pierre Rosenthal, Walls, Valerie Watrous, Kevin Maria Kokova (RU), Ievgen Battle.net Research Manager Matt Carcel, Michael Caron, Whitney Day, Chris De La Yann Pallatier Pena, Andrew De Sousa, Lynn Weaver, Kyle Webb, Taylor Makarevych (RU), Maxim Mizin Greg Ashe Joshua Caskey, Curtis Castrapel, Web Editorial Team DeVries, Justin Dye, Foster M. Westfall, Jordan Womack, (RU), Carmen Priego (ES), Katja Battle.net Research Analysts Michael Chizewski, Hyungsuk Avril Cater, Cristina Martínez Elmendorf, Garrett Elmendorf, Ronny Yoon Raaf (DE), Alexis Roy-Petit Matthew Adams, David Carey, Choi, Joseph Cochran, Felix Embree, Victor Esquivias, (FR), Leticia Sáenz (ES), Stefan James Chao, Norman Harms, Jiménez, Eddy Béchu, Edna Alexander Daurskikh, Ryan Francis Fandino, Daniel Favela, TECHNICAL QUALITY Schmitt (DE), Maria Shurukhina Clint Rice, Matt Wheeler, Weissflog, Elina Bytskevich, Dean, Nicholas Downs, Maciej Tim Feldman, Duncan Field, ASSURANCE (RU), Anne Studer (FR), Andrea Micah L. Wilson Francisco Bolaños Santana, Drobny, Matthew Eagleson, Mei Dean Francis, Casey Manager Tüger (DE), Anne Vétillard (FR), Web Team Leads Irina Kneller, Kelly Lopez, Inés Eberhard, Amanda Evans, Fulton, Scott Gordon, Ed John Herndon Gayeong Yoo (KR) Mike Hein, Ali Vatani Philip Saloga, Romain Dijoux Stanley Fu, Arnold Fulmer, 22 23 Nicolas Goulard, Ryan Gunst, Facilities Public Relations & BUSINESS DEVELOPMENT & Adam Plushner, Hong Sing Teh Solano, Marty Tande, Edward Harborne, Brian Henry Szekely (Manager), Community Manager of LICENSING (CN), Sergio Vitaliti (EU), Ian Daniel Watson Hartsell, Scott Harrison, Dwight Timothy Hardy, Samuel Taiwan, Hong Kong and Global Director Wynne Harvey, Lutz Haunstein, Schrimsher, Brandon Shephard, Macau Cory Jones Administration BILLING and ACCOUNT Thomas L. Hicks, Brian Hill, Steve Stafford Chi Liu Licensing Heather Foreman, Carlos SERVICES Joseph Holley, Gichang Hong, Management Team, Europe Public Relations Gina Pippin, Patrick Dillon, Lucero, Ryan Schenk, Manager Jonathan Hosmer, Andrew Anne Bérard, Julia Gastaldi, Bob Colayco, Kacy Dishon, Jason Bischoff, Ben George, Melinda Williams Charlie Areson Hunt, Thomas Jauneault, Delphine Le Corre, Fréderic Eunyoung “Jessie” Kim (KR), Elizabeth Cho Assistant Manager Matthew Jordan, Mourad Menou, Jean-Michel Courivaud, Seongjung Kim (KR), Ben Business Development LEGAL Alan Marti Kaci, Yan Kahlé, Taehee Kang, Benoit Dufour, Cédric Maréchal, Schroder (EU), Christian Vestøl Steven Price, Sarah Tucker, General Counsel Billing Leads Rick Kennedy, Richie Kharrat, Michèle Bérot, Anne-Sophie (EU), Vale Yu (CN) Marc Dion, Paul Dowling, Eric Roeder Erynn Caldwell, Matthew JungHoon Kim, Minhong Kim, Buiret Senior Editorial Manager Audrey Vicenzi (EU) Legal Vineyard, Rory Wood Kevin Crook (Global), Rod Billing Seniors Yoongjun Kim, Jaemin Ko, Sean Managing Director, Korea Gil Shif HUMAN RESOURCES Rigole (Global), Jane Chen (CN), Marcus Bishop, J.D. Calzada, Laverty, Changkoo Lee, Jay Jungwon Hahn Editorial Assistant Vice President of Global Antoine Guyard (EU), Satoru Lance Kimberlin, Tim Maggio, Lee, Sebastien Leterrier, Dale Managing Director, Greater Gareth Hughes Lewis, Corey Louie, Randy China Human Resources Hamadam (EU), Fritz Kryman, Evan Peterson, Christian Denise Dunlap Eddy Meng (CN), James Shaw, Reynolds, Ryan Reddick, Lovin, Bryan Ludwig, Adrian Michael Fong COMMUNITY and eSPORTS Human Resources Peter Ty Jason White Luff, Matthew McEligot, Managing Director, Taiwan Senior Manager Zak Meekins, Robert Meyer Wayne Lee Valérie Chrétien (EU), Julianna Representatives Paul Della Bitta Danner, Juliette Durand (EU), GLOBAL CUSTOMER SERVICE Rameses Arias, Jessica Jr., Mike Moneymaker, Tamra MARKETING eSports Manager Morgan, Michael Mulen, Senior Vice President of Peter Guibert (EU), Christopher Director Barnhart, Anne Marie Belland, Joong Kim, Ken Lau (CN) Kopetschek (EU), Marije Korver Thor Biafore Jon Bias, Austin Cornell, Brian Murillo, Olam Ng, Global Marketing eSports Danny Nguyen, Dat Nguyen, Neal Hubbard (EU), Jennifer Martin, Nicolette Senior Manager, Jason Crewse, Damien Joshua Owyang, Martinez, Melissa Moloney North America Currano, Paulino Diaz, Dustin Thi Nguyen, Nicholas Noble, Global Marketing Stephen Chang (EU), Laetitia Planchon (EU), Jason Stilwell Distefano, Austin Feeney, François Noël, Ben Orchard, John Heinecke, Tomas Melian Community Manager Lisa Pozarich, Gabriel Ropers International Manager Danny Flannagan, James Mike Pearce, Robert Perugini, Regional Marketing Daniel Chin, Ramon Hermann (EU), Erika Sayre-Smith, Michael Pierce Garner, Leah Garner, Denis Christopher Peters, Brice Anne Berard, Kevin Carter, (EU), Jerry Wang (CN), Jerome Michelle Secrest, Daniela Shani, International Support Leads Genest, Mark Hamm, William Petibas, Fabien Poussin, Eric Chauveau, Mark Wu (CN), Hyejin Yum (KR) Anne Stengel (EU), Marianne Pierre Braude, Peiji Guo, Harber, Adam Hector, Christina Shay Pressler, Gary Reeb, Clements, Chris Davey, Community Tierney (EU), Sunshine Toledo Michael Sun, Ian Ho Helbig, Michael Horning, Jacob John Robertson, Paulo Santos, Qimin Ding, Seungkyu Han, Santiago Baranda, Jonathan Global Manager, Project Management Hurst, Jami Hurst, Mathew Daniel Scauzillo, Michael Marc Hutcheson, Ben Hsieh, Brown, Andre Buchmann (EU), Organizational Development Michael Su, Brian Wright, Kishimoto, Matthew Kuhn, Schaefer, Henrik Schöpel, Donghyun Kim, Richard Kwon, Marie Cabot (EU), Christopher and Training Gary Young Laura Lam, Heidi Lindsey, Edward Silveira, Mathew Michael Lawrence, Patrick Carter (EU), Nicolas Guion (EU), Lisa Pearce Geri Kate Macalino, Xuan Mai, Smiley, Duffy Squier, Thierry Lee, Cédric Maréchal, Kyungin Andrew Hsu, José Ignacio de Organizational Development TECHNICAL SUPPORT Gilbert McGuire, Aaron Orcino, Sudan, Anthony Suh, Min, Eric Modolin, Jinho Oh, Andrés (EU), Jongwon Lee and Training Manager Sheila Perez, Andrew Phaneuf, Casey Suyeto, Alex Tan, Byungho Park, Stephane (KR), Tobias Jahn (EU), Thomas Julie Farbaniec, Rosie Haubner John Hsieh Vernon Poling, Lance Powell, Eric Thedaker, Stefan Perroud, Amanda Wang, Sr. Manager, Global Staffing Assistant Manager Don Prentice, Megan Puertas, Thompson, Hugh Todd, Maggie Xiao, Chris Zhu, Johnsen (EU), Chad Jones, Sunna Kim (KR), Liam Knapp, and Recruitment Kyle Williams Regina Ramirez, Antonia Ryan, Christopher Towne, Bill Tubbs, Robin Zhu Leonard Grossi Jr. Technical Support Leads Mark Slater, John Steinert, Tim Vo, Stefan Ward, David Marketing Creative Services Jinkyu Ko (KR), Nicole Lorenz (EU), Antonio Moreno (EU), Recruitment Adam Slack, Andreas Unger Chris Swoner, Michael Triglia, Wareham, Maximilian Weber, Dave Amason, Mike Bannon, Kenny Carvalho, Choua Her, Technical Support Seniors Justin Tritt, Colleen Tulley, Fabio Benedikt Oehmen (EU), Marc Anthony Williams, Ty Williams, Zachary Hubert, Erik Jensen, Michael Nassar, Sunshine Saint Jamal Davis, Anton Hsin, Ventura, Steven Walker, Ted S. Olbertz (EU), Yooseok Pan Albert Wong, Jaime Wood, Steve Parker, Anthony Rietta, Onge, Aaron Orcino, Sumer Adam Koch, Michael Nguyen, Wang, Joshua Wittge, Amanda (KR), Byunghun Park (KR), James Yen, Yunhwan Ahn, Ryan Mark Sison, Brett Wooldridge, Ortiz, Jack Sterling, Kriste Stull, Friedrich Stegmann, Wood, Steven Worcester, Jean-Baptiste Pennes (EU), Zapanta, Vanness Zhou Caroline Wu Asheesh Thukral Mataio Wilson John Zappulla Jesse Perez, Arron Rasmussen, Purchasing Representatives Alejandro Riveiro de la Peña Michele Arko, Anant Singh PUBLIC RELATIONS FINANCE Josh Black, Jeff Boccuzzi, IN-GAME SUPPORT Vice President of Global (EU), Kester Robison, Vice President of Global Nathan Brown, Jeff Carlo, Senior Manager OPERATIONS Public Relations Jessica Schleder (EU), Bo Finance Sam Carne, David Chan, Evan Bill Galey Guillaume Bloch (EU), Jon Lisa Jensen Selmer-Hansen (EU), Danielle Mark Almeida Crawford, Jon Day, Ken DePalo, Assistant Managers Dvorak, Emy Hetherington Director of Communication Vanderlip, Micah Whipple, Finance Derek Duhon, Claudio Gentilini, Richard Barham, James (EU), Denise Hicks, Dagmara and Community Jino Yoo (KR), Seunggook Yang Andrew Amadi, Tobias Beclin Dat Ho, Katt Jean, Philip Kim, Drosche, Keith Duncan, Lebiedzinska (EU), Lara Julia Gastaldi (EU), (KR), Kevin Yu, Kenny Zigler (EU), Julia Bruder (EU), Shien James Kompare, Tom Lillehoff, Keith Kanneg Machado (EU), Brianne Youngmok Park (KR) Chang, Jiyoung Chung (KR), Mike Lim, Dan Morningstar, Support Leads Messina, Mark Nash (EU), Anita Managers EVENTS Jamie Crooks, Benoit Dufour Wissam Muhialddin, Tommy Amber Bittenbender, Michael Rice, Jean-Pierre Poulain (EU), Guy Cunis (EU), Shon Damron, Elisha Cabrera, Elodie Dupuis (EU), David Gee, Jaechang Kim Newcomer, Peter Nott, Mike Burghart, Andrew Cox, Raven Inma Utrilla (EU), Ann Ta, Christy “Mina” Um (KR), (EU), Laura Grant, (KR), Kidae Kim (KR), Sunyoung Reardon, Chuck Salzman, DeLara, Pat Feinauer, Cory Constance Wang Carrie Zhang (CN) Pauline Hammelet (EU) Ham (KR), Mandy Lawton (EU), Matthew Simmons, Nick Larson, Justin Liedel, Patrick 24 25 Lorenz, Marcus Maczynski, Josh Berryman, Nicholas Casey Glenn, Levi Godwin, Moghaddassi, Mickey Molad, Thiem, Jason Thomas, Josh Sides, Nicholas Smith, Pete Matthew Martin, Makenna Bialostosky, Beau Billingsley, Jeffrey Gondeck, Thomas Lloyd Moore, Marcos Morin, Thornton, Cliff Threadgold, Staley, Melissa Ullrich, Dustin Mills, Julio Miranda, Craig Pratt, Michael Billman, Dana Bishop, Goodwin, Chris Gorman, Michael Mumford, Shawn Jonathan Throop, Chance Vail, Tanya Wall, Randall Ward, Nicholas Ray, Kyle Riseling, Howard Bishop, Aaron Bothne, Darleen Gotay, Desmond Munro, Krystine Munshower, Tijerina, Jason Torres, Jenny Thomas Watson, Nathan Wee, Dean Shelden, Jason Throop, Ben Bowers, Keaton Bracy, Gregory, Cody Griffith, Mike Munson, Kirsten Towner, Antoine Traylor, Benjamin Williams Ryan Treadwell, Miles Trumble, Keith Breach, Crystal Breaux, Kimberly Grimes, Alexander Murchison, Julian Murray, Michael Trotzuk, Jimmy Truong, Alyson Turner Daniel Brennecke, Jonathan Gustafson, Anthony Gutierrez, Steven Nabours, Daniel Nagel, Thomas Van Scyoc, Alex Van EUROPE CUSTOMER SERVICE Support Seniors Brockell, Deborah Brooks, Daniel Hackel, Nick Hamm, Patrick Nagel, Ramon Navarro, Winkle, Kevin Vanderlaan, Director Spencer Aitken, Michael Christa Buckentin, Stephen Daniel Hammer, Gregory Seth Nesenholtz, Michael Richard Varga, Christopher Frederic Menou Alcorn, Fred Benson, Justin Buitron, Brian Bula, Dave Byer, Hansen, Richard Hardy, Brian Nichols, Russel Nilsson, Veazey, Devin Vink, Tim Voris, Technical and Billing Chesser, Damien Chow, David Byl, Amanda Canfield, Hartsell, Allison Harvey, Vicky Nott, Audra Oberloh, Jeffrey Walent, Keri Waller, AC Support Manager Andrew Clisson, Randy Kyle Cannon, Trevor Cantrell- Brandon Harvey, Benny Edward Olivieri, Daniel Ward, David Warner, Robert Marie-Hélène Atienz Coffman, Angelo Concepcion, Paulson, Daniel Carpenter, Haryadi, Kyle Hawkins, Shaun Ortega, Aaron Ortiz-Clay, Warner, Nicole Watkins, Devin Ireland Site Manager Jason Copeland, Hunter Curren, Alan Carr, Daniel Carroll, Hawkins, Christopher Heidick, Kyle Otsu, Zachariah Owens, Webster, Lucas Welch, Chris Robert Ashby Joe Currivan, Justin Davey, Jim Chan, Michael Chauvet, Thomas Hendricks, Robert Adem Ozkum, Irene Pacheco, Whitaker, Steven Whitaker, Coordinator Eric Davis, Aaron Denton, Brandon Christenson, Jeremiah Henson, Sara Hernandez-Land, Andrew Palan, John Patenaude, Tracy Whitehead, Daniel Wiley, Marlène Cervantes Peter Drummond, Patrick Clark, Stephen Clarkson, Jameson Hodge, Ian Patterson, Joseph Willett, Aaron Williams- Back Office Manager Evans, Richard Evans, Thomas Jeff Clausen, Angela Cleere, Chad Hodgson, Robert Hoff, Ryan Peach, Aaron Pemberton, Mayer, John Wisnewski, Neal Ernst ten Bosch Farrell, Adam Ferguson, Patrick Duncan Coe, Michelle Coltrin, Sam Holder, Sara Holliday, Rachel Perey, Steven Pereyda, Wojahn, James Wong, Adam Documentation Team Fitzgerald, Theodore Gegoux, Ernest Completo, Alexander David Hoppe, John Hosemann, Erik Perez, Jacob Perez, Jesse Wright, Justin Yandell, Nicole Serge Olivier, Michael Stum, Andrew Glaser, Luis Gomez, Coons, Ethan Copeland, Ian Travis Howsman, Sam Hunt, Perez, Kristen Pettey, Terry Yandell, Eric Yasukochi, Mary Martin Tegner Aaron Green, Jacob Hofeldt, Crawford, Tyler Crawford, Jerod Nicholas Hunter, Craig Hyatt, Phelps, Brian Pierron, Anthony Yellott, Kea Yonni, Amber Peter Hsu, Adam Hughes, Crespin, Nathan Crislip, Chris Shaun Ingram, Elizabeth Piperato, Kaleb Placek, Young, James Young, Kacey TECHNICAL SUPPORT Calleah Kaiser, Michael Crowson, Brandon Crumpler, Jackson, Ruben Jasso, Patricia Josh Portillo, Shaun Potts, Chris Yucikas, David Zemek, Adam Techical Support Lead Kanneg, Robert Kezar, Dylan Hunter Curren, Laura Currie, Jennings, Barbara Johnson, Presnall, Timothy Preston, Zweig Cedryck Poitelon Kho, Scott Koller, Antonio Chris Curtis, Chris Cynar, Kevin Nathan Johnson, Stephanie Joshua Proffitt, Sean Quinlan, Technical Support Seniors Kontokanis, Alex Koreneff, Daniels, Keven Dannenbring, Johnson, Ian Jolly, Devin Julia, Olivia Quintanilla, Joseph QUALITY CONTROL Claus Schumacher, Aidan Stephanie Krutsick, David Will Darce, Allen Dauphin, Scott Kane, Daniel Kanneg, Ragsdale, Jesse Ramazani, Manager McLoughlin, Alexandre Vallee LaVallee, Jim Leggat, Brian Gary Davis, Joshua Davis, David Keel, Matt Kenemore, Ignacio Ramirez, Henry Joshua Horst Representatives Libby, Jeff Luckman, Shannon Kevin Davis, Wesley Day, Dylan Kho, Grace Kim, Lily Ramos, Brandon I Ramsey, Assistant Manager Christoph Grix, Mark Klang, McCartney, Sean O’Neil, Neil de Soto, Brian Deering, Kim, Michelle Kolano, Ruth Christiaan Rascon, Kristina Ryan Quinn Lars Kuhne, Holger Speckter, Sam Park, Harold Pendery, Sebastian Delascurain, Ben Kolbeck, Markus Kraus, Rathburn, Rafael Raudry, Tyler QC Lead Ryan Campbell, Alisdair Michael Pereira, Sergio Porres, Dickey, John Diers II, Richard Stephanie Krutsick, Erica Raygoza, Andrew Rexroth, Aaron Bamblett Comb, Barry Connell, Mario Evan Powers, Bruce Prescott, Dievendorff, Brandon Kuschel, Shaun Kuschel, Brad Rhodes, John Richardson, QC Training Lead De Rienzo, Michael Graham, Johnathan Raynor, Richard DiMaggio, Michael Dinger, Jason Kwon, Judson Ladd, Joshua Riggs, Preston Roberts, Richard Eggleston Kenneth Graulund, Michael Romasanta, Joshua Ruch, Kendall Dodd, Gene Dodge, Jeremy Lambertson, Kelly Stephen Robinson, Dustin QC Seniors Pinder, Andrew Robson, William Shepard, Darryll Silva, Raymond Donaldson, Forrest Lanahan, John Lanier, Paul Rockers, Jacob Rodriguez, John Kara Amendola, Dustin Richard Segers, Oyvind Michael Srithapin, Erik Tabor, Dorsey, John Downing, Camille Lara, David LaRocca, Amber Rodriguez, Kenneth Rogers, Bosteder, Scott Busbea, Sorensen, Jenifer Winters, David Tamayo, Ken Tan, Duane DuBose, Landry Dugan, Reagan Larson, Robert Laws, Ben Derek Ronzo, Jordan Rosales, Jeremy Chasey, Tom Edwards, Hernan Gonzalez, Alexander Than, Aaron Uesugi, Nicholas Duggan, Oana Dumitrache, Lebar, Guillermo Ledesma, Derek Rosenberg, Shoshanna Lyndsi Revis Mochi, Eric De Freslon, François Vineyard, Robert Webb, Keith Daniel Dylla, Adam Ebmeier, Jeffrey Leonhardt, Davis Lidiak, Rubin, Patrick Rusche, Jodie Representatives Medaerts, Vincent Moitrot, Willingham, Matt Worcester, German Echeverria, Andrew David Lim, Jeffrey Lim, Erik Rutherford, Brendan Ryan, Amit Bader, Bonnye Bauerle, Aymeric Pentecouteau, Aaron Yasukochi, James Young Eddy, Jonathan Estes, Page Lindberg, Justin Liquorman, Michael Sacco, Mitchell Ryan Belanger, Matt Burns, Alexis Terrasse, Julien Vale, Representatives Evans, Michael Guy Ferguson, James Logan, Thomas Long, Saenz, Sean Salazar, Jason Adrian Butts, Jhazmin Carnes, Ian Polianskii Tyler Agee, Spencer Aitken, Joy Fields, Kristin Finnsson, Luke Lovett, Matthew Sampankarnpanich, William Chris Cavallo, Blake Chafin, Lee Ake, Stephen Alvarado, Jens Fischer, David Fisher, Matt Lucero, Jeanna Lundgren, Sanders, Garett Savard, Brandy Corbin, Peter DeSalvo, BILLING Juan Alvarez, Neil Anderson, Fitzgerald, Peter Fivelstad, Tom Robert Lundgren, Travis Jared Schiller, Justin Shade, Leann Evans, Tim Evans, Billing Lead Steven Apodaca, Michael Flint, Casey Foreman, Ryan Mansbridge, Jeremy Marshall, Brandon Shelton, Chase Manuel Gonzales, Keith Hall, Johnny Ahlgren Archuleta, Ramiro Ascencio, Foreman, Wesley Foults, Ryan Jorge Mata, David Maxwell, Sherman, Timothy Shroat, Jacqueline Harrison, Heather Billing Seniors Michael Aversa, Sean Baade, Fowler, Nick Frame, Anthony Patricia May, Walter Mazza, Wayne Skarboszewski, Woody Holloway, Kelli Johnson, Kevin Alexander Berghoff, George Backus, Gregory Bahl, Franey, Gerald Freeman, Robert McBride, Timothy Skiba, Anthony Snow, Brian Johnson, Gavin Jurgen-Fyhrie, Sanja Peric, Ana Manso, Christopher Bailey, Andrew Christopher Frew, Matthew McBride, Daniel McClellan, Snyder, Shant Soghomonian, Neal Kochhar, Darlene Kolano, Matteo Spataro, Neil Whelan, Balch, Jennifer Balch, David Frisch, Cynthia Frushon, Robert McCollum, Luke Robert Spann, Matthew Seth Lindner, Jon Loeffler, Gregoire Bonnafoux Barney, Eric Baskin, Danai Christopher Fulgham, Alfred McCorkle, Max McDuffee- Spence, Ian Stamatedes, John Michael Lukenbill, Matthew Representatives Bastin, Ron Beaty, Jerimiah Gabriele, Andrew Galipeau, Smith, Shannon Meadors, Stapleton, Chad Starkey, Ryan McKee, Chung Ng, Shawn No, Franck Alshut, Tim Denke, Bell, Robert Belleville, Michael Justin Gann, Jerardo Garcia, Ronda Melendez, Nicholas Steinhoff, Jared Stepp, Evan Ari Nur, Bryan Nystul, Chelsea Carolin Dittman, Christian Belrose, Kenneth Benedict, Chris Garrett, Joseph Garrett, Mennen, George Merrill, Keith Stoudenmire, Matt Stratford, Olson, Lauren Ortiz, Matthew Eberhardt, Frances Fobke, Knute Berger, Michael Bernal, Aaron Gayet, Andrew Getting, Meves, Doug Miller, James Dallas Stringham, Timothy Rader, Jessica Ramirez, Victoria Waldemar Fritz, Bandar Bradley Edmund Bernhard, Nik Gianozakos, Jesse Gibbons, Mills, Tony Misgen, Adam Tash, Victoria Thacker, Deana Rayno, David Richards, Mary Garski, Alexander Gut, Frank 26 27 Heling, Brenika Janiszewski, Lorking, Thommy Jerneskorg, Nicolas Hodapp, Michael Szopko, Janina Taab, Doris Sanu Satheesababu, Wouter Martin Machovec, David Markus Kaldenbach, Konrad Alexander Becker, Lucas Hoffmann, Julia Hopf, Dennis Tatzgern, Christian Traute, Schrijnemakers, Siri Ellefsen Malach, David McGrath, Kirchgassner, Jens Kirchhoff, Christophe, Silvio Clausen, Horn, Martin Jagla, Jan Michael Marco Vogt, Marion Wacker, Selvnes, Craig Shrewsbury, Alan McNevin, Alastair Morris, Christian Konigstein, Sascha Dennis Czybulka, Göran Jahnke, Markus Jorissen, Sven Benny Waldenmaier, Marion Kenneth Standbridge, Stephen Kevin O’Brien, Paul O’Neill, Leopold, André Linnemann, Gauruder, Florian Mentl, Jost, Marc Jung, Matthias Weißenborn, Olaf Wendorff, Stanley, Alexander Lione Conor O’Shea, Pierre Passet, Maria Loy, Geir Mjosund, Alexander Otto, Elisabeth Kiesel, Markus Kintrup, Sören Sandra Wernicke, Peter Wetzel, Stark, Patrik Svantes, Mads Michael Pepper, Austin Purcell, Francesco Reinboldt, Volker Astl, Henning Kaiser, Mirko Klein, Harald Kneissl, Matthias Dennis Wollmann, Hagen Taanquist, Stephen Tadman, Sebastian Ranta, Wesley Stabler, Stephan Wolf, Judith Bayer, Florian Bläsche, Lars Koch, Sonja Köck, Sebastian Zawany, Steffen Zietz, Thomas Jason Teixeira Babo, Joseph Smith, Amy Taylor, Wendy Zachariae, Sandra Milena Weiler, Thomas Röthemeyer, Kolodzik, Viktor König, Albert Zimmer, Christian Zirpner Toaff, Oskari Turkia, Craig Yang, Pawel Zukowski, Adam Alarcon Ruiz, Julia Bedell, Tina Heidi Wanner, Mario Berndt, Konrad, Stefan Krannich, Max ENGLISH Turner, Christopher Twite, Lee, John Warwicker, Jeffrey Crook, Noemi Cugudda, Julie Falk Schwiefert, Sascha Kreisel, Christian Kröger, Nina Krister Aavikko, Aleski Liam Andrew Tye, Anders Bridges, Christian Arvidsson, Foster, Laura Godfrey, Nicolas Giese, Markus Schill, Robin Kroner, Sven Kruse, Thomas Airaksinen, Per Antonsson, Valum, Marijke Vanhees, Martin Kim Frandsen, Andrew Harding, Kathryn Hyder, Joanne Höse, Navid Akbari, Andreas Küppers, Matthias Labitzke, Roland Ayliffe, Sjir Bagmeijer, Gunderse Vea, Leo Wakelin, Meaney, Cian Yates, Stephen Ingham, Matthijs Jansen, Laila Liebau, Kim Chaing, Gaël Rene Langhans, Gordon David Baines, Alex Bebbington, Gijs Johan Maur Waverijn, O’Donnell, Peter Hadaszi, Mnad, Christopher Purvis, Company, Vincent Kaufmann, Lathan, Tim Laufenberg, Kevin Blanche, Robert Bland, Ben Werbner, Andrew John Rachel James, Cheryl Hoggins, Thomas Schoeneburg, Elodie Choliere, Sebastien Johannes Läuffer, Martin Nick Blokker, Thomas Boertien, Whitmarsh, James Whittall, Peter McDonald, David Sanjay Shinh, Charles Smith, Hoareau, Serge Pincon, Nicolas Leipold, Wilko Lennartz, Sigurd Bengtson Borge, Klaus Wichmand, Christopher Rowell, Barry Hayles, Robin Kurt Smith, Vinh Tran, Passemard, Frédéric Rochet, Torsten Lill, Björn Löhrer, Khristopher Boulton, Mei Frank Woodcock, Monty Yeates, Blackborow, Ben Haywood, Maria Victoria Martin Briasco, Miguel Izquierdo, Sergi Oliver Lötscher, Michael Buckle, David Burlinson, Allan Emma Stott, Leonie McKewan, Cornelia Nolte, Stefan Mark, Francisco Sanchez Campos, Berjano, Isidro Tellez Lueth, Mike Lütjens, Marc Campbell, David Chadwick, Jonathan Horrocks, Michael Oliver Lockyer, Sandor Pierre Marc Arnaud, Luttecke, Sebastian Magnus, Martin Anthony Colling, Jason Lenton, Mark Furniss, Craig Dobsa, Denis Walsh, Olivier Grassini, Timur Representatives Gaetan Mahon, Marco Manig, Courtney, Robert Dale, Patrick Bland, Jay Xealous, Andrew Brendan Cavanagh Kocaurlu, Ludivine Le Rouge, GERMAN Bernhard Mann, Stephan Deschamps, Barry Downs, Priestnall, Colin McShane, SPANISH Christophe Monteiro, David Marco Alemanno, Stefan Marek, Thomas Marquardt, Patrick Dunford, Barry Ellis, Michael Seppala, Daniel Alvaro Aguilar 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Piepenstock, Harald Prem, Claude Keogh, Michael Khoo, Des Gordon, Kieran Hayes, Perdomo, Diego Valero Suarez Rinaldo Andreolli, Emmanuel Martin Doll, Dennis Drabinski, Patrick Pulfer, Michael Radnitz, Alexander James Klontzas, Michael Heffernan, Adam FRENCH Obert, Christian Scharling Stefan Duffner-Hansmann, Daniel Radschun, Fabian Rauch, Kristian Koivisto Kokko, Lloyd, Richard Bennett, Henry Karim Adala, Olivier Mouvet, Leads Alexander Düsseldorf, Sandra Raum, Alexander Johan Kooijman, Maarten Davis, Henrik Eriksson, David Magalie Blaizot, Mickaël Bohin, Erin Johanson, Gaetan Martens, JanKonrad Ebermann, Björn Redeker, Steffen Reinke, Alexand Kuijpers, Martin Hollingbery, Robert Holloway, Aurélien Bovis, Soufyane Frank Keienburg, Philip Thiede, Ebner, Stephan Einecke, Gerd Ridder, Christian Langsted, Pelle Lingsell, Bruno David Horrocks, Matthew Brahimi, Juan Caria, Thomas Sophie Bellegarde, Cedric Thomas-Christian Endres, Riegger, Henning Roese, Loncke, Jonathan Lydall, Jones, Adam 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Cristiano Pereira, Huw Haselbacherm, Marcel Haug, Spanier, Andreas Stiebert, George Penman, Graeme Guus Hoogendoorn, Daniel Orjebin, Antoine Pezzo, Gower, Paul Horrel, Thomas Roman Häusler, Sandra Heide, Patric Stolpe, Artur Strak, Rafferty, David Ribeiro, Johnson, Istvan Kakasi, Anton Jean-Louis Phan Tran, Julien Hemingway, Iwan De Kleine, Christian Heidrich, Eugen David Strammerjohann, Jonathan Robinson, Henrique Karanov, Philip Kerins, Mariusz Pillay, Josfred Poinsot, Philippe Sverre Rasmussen, Emma Heller, Johannes Hilgert, Jochen Stutzkeitz, Sascha Rodrigues, Henning Roest, Leszczynski, Sean Lyons, Prince, Nicolas Pruvost, 28 29 Sébastien Pusset, Berenger AA Agents Dongho Chang, Jina Baek, Hwajun Song, Kwansoon you enough for your HanSolo for shooting first Queune, Sandra Ragot, Cédrik Anne Bargemann, Michael Cholong Han, Hyoju Gou, Hwang, Yangrae Kim, Yoora Oh council and guidance. Nicole Bartlett Razafimamantsoa, Richard Broek, Raul Burgos Mayer, Yunho Bae Brack Bro - You are always Kisu Kang Robinson, Aliocha Segard, Robert Busch, Tobias Franke, QUALITY CONTROL there for me in ways you Mish Mish (pre-Maginnis) Audrey Selnet, Genséric Sohier, Anselm Hempel, Georg IN-GAME SUPPORT Lead will never know. Oso “The Crunch Dog” Isabelle Soupault, Frédéric Hirschauer, Mario Janus, Malte Manager Yongjo Choi Thanks for putting up Inventor of the audiobook Tabard, François Trani, Cyndie Maehlmann, Marcus Ryndycz, Beom Choi Training Lead with all the crunch time, Mugen, Logan, and Mochi Varin, Audrey Wozniak, Andre Schickhoff, Michael Support Leads Jaehong “Big J” Jeong Mumper! Savor <3 Sai Romain Wuillaume, Vincent Schneider, Christian Sperber, Wonjong Lee, Young Training Seniors Thanks Pooka! Mommy and Daddy Denman Zaccheo, Julien Benatar, Lukas Wozniak, Neil Banks, Ben Namgoong, Jinman Park, Keunjeong You, Hyeyoung Be Patient John Coppersmith Buhpee, I love you <3 Romain Joffre, Erwan Bargain, Corbey, Tom Ellis, Eirik Fjeldal, Jungwoo Kim, Hyunsin Park, Jinsun Park Mark Levin Erica Burke Lucien Bui, Maxime Berjot, Stephen Grantham, Robert “Durty” Lim Representatives Chad Verrall Don Shelkey Vincent Mesnard, Philippe Groeneveld, Amanda Kate Support Seniors Sumi Jeong, Chuljo Yun, To my parents, Jay & Shu My wife Paula Motheron, Maxime Ledonge, Harris, Lucy Hindson, Ruben Joonbin Lee, Seonmean Kim, Inchaul Bae, Wonjang Cho, My sisters, Peg & Melissa and my daughters Louis Vincent, Grégory Garcia, Holen, Jon Kenny, Douglas Changhoon Lee, Jaewon Lim, Mihyun Kim, Yunsil Choi, Doobie, the best dog ever Jasmine & Stacey Brice Russeil, Stéphane Liljekvist, Niklas Lingsell, Hyojin Kim, Jungjun Lee, Hana Lee, Myeonghun Choi Rita Wang Samantha LeCraft Lam, Umberto Lopes, Robin Hannah McArthur, Jaiki Song, Jungmin Song, Randy & Marlene Sakamoto The Sellers Family Berquet, Guillaume Lachambre, Lee Middleton, Vincent Moulin, Byungkwan Chung, Aungoun President & CEO of Blizzard Heidi & our families, God Bova the Spartan Warlord Blandine Pronost, Marianne Barry Murphy, Minh Nhat Lee, Sungho Eom, Jaekwang Entertainment Irvine 4th Ward, BYU, LCAD Katrina Spoor, in aeternum Pilote, Jaoued Karim, Jeremy Nguyen, Goran Parnen, David Han, Kyunghyo Kim, Eunjung Mike Morhaime McClellan’s, Critchfield’s Elysabethe Greyrose, Hi Mom Jacquemin, François Pinturault, Potter, Tommy Sabri, Andy Lee, Jaehyun Ahn, Chief Operating Officer Mindi Foote Ikriti, Sorata, and TAF Yoann Gonedec, Céline Salwey, Patrick André Seidler, Wonjae Jeong Paul Sams The Foote Clan Giulia Lawrence Choliere Stian Skjondal, Sebastiaan Van Representatives Executive Vice President, The Rally Monkey Lisa P Diddy Doornspeek, Ryan Vowler, Yoojin Yang, Jiyoun Lee, Woonki Game Design Ensemble Studios Enzo Thomas Chartrain, Lucia Suarez Cho, Geobo Shim, Sookhee Bae, Rob Pardo Fully Rested Rosella, Taryn and Claire QUALITY CONTROL Porta, Arnaud Ameele, William Jinsuk Park, Myoungjin Kim, Vice President & Executive James “Ulmaas” Street Rally Vincent-Miyake QC Lead Bezou, Jean-Claude Cipriani, Eunsun Hong, Bora Park, Managing Director, Larry and Sue Blount Mike Chapman Stefan Mai Denis Courtin, John Harry Suhyun Kim, Bogyu Kim, International Operations Sandra Webb Dalwhinnie Distillery QC Seniors De Lara, Sylvain Enjalbert, Seunghoon Baeg, Woosung Michael Ryder Lou and Lisa Adesso Cris and Chuck Chambers Antonio Achuccaro, Andrea Céline Etcheberry, Antoine Lee, Sinhee Kim, Seoyeon Director of Special Projects Anna Hartwell Bob and Linda Dixon Della Noce, Patrick Knoll Guyard, Graziella Marie, Kim, Byoungjin Lim, Seolhee Hamilton Chu Lydia Barriga Karlee & Paige Chadwick Representatives Grégory Sevin Cho, Yeri Cho, Inkyoung Sim, Agapito Barriga You’ve blessed me more Marco Baier, Heiko Kyunghee Lee, Hyojin An, Thanks To: John and Jennifer Vestal Then you could ever know! Dieregsweiler, Lena KOREA CUSTOMER SERVICE Seungsoo Kim, Jungho Han, Sun Bee Knee Charles Vestal Aimee, Eli, and Ringo Drevermann, Stefan Frei, Director Junghun Kwag, Soo Lee, KPNS Asobi Seksu Thanks to my family Christoph Gembe, Bernd Richard Choi Sejin Choi, Sunmin Lim, Juhee Kevin Baik Chooooooooooona Minu, the cuddle bug~ Abra, Grant, Madison, Gottsmann, Oliver Kurth, TECHNICAL SUPPORT Seo, Youngki Kim, Changhyun Eric Fredericksen Fiji Bottled Water Wednesday Oliver Lorek, Philippe Miguet, Manager An, Sukil Jo, Kyueun Lee, Gretchen Short The Graves family My Wife Claudia Sebastian Mottschall, Michael Jaeyang Kwak Eunkyung Jang, Jeongho Kook, Tiffany Neilson The DeMeza family My Daughter Alanna Pauli, Michael Pietrucha, Technical Support Seniors Kyungmin Lee, Youngjin Park, Tatiana Neilson Vic and his pigs My Son Carlos Christoph Thann, Ashok Sungjoon Lee Deokhoi Kim, Chulho Chang, Ultra Bad Dudes Mountain Dew Ferre Akbarpour Viswanathan, Carl Bone, Representatives Sooil Kim, Namsuk Kim, Sprocket lovers everywhere Wild Goose Afrasiabi Family Miguel Budesca Dykes, Seungho Kim, Yunbai Kim, Sowon Lee, Sungpyo Hong, Our great AddOn community Pandora Radio Akbarpour Family Jonathan Hankey, Dean Jones, Hyungjun Kim, Joohong Pan, Junghyun Lee, Sujhon Jhong, Madison and my family The Lemur of Shame Mindy and Georgie =) Jihène Khessouma, Benjamin Jaeyong Choi Jihye Lee, Sungju Yu, Doyeon To Mehley, Abraham & my Mom, Dad and Lil’ Sis Danny Mandel <3 Klinkhamer, Fredrik Kurki, Kim, Jaehui Kim, Kyungtae wife Grace and my entire Ann and Kaylie Layla Tilly Darian & Jack Alexander McHugh, Bo BILLING and ACCOUNT Myung, Hyunbum Lim, Bielski & Baxter clan Audra Rice RBRBRBRBRBRBRBRBRBRBB!! Mejdahl, Alexander Ion Naya SERVICES Hyeyoung Jung, Boram Lee, My incredible wife, Kim Jordan Thomas My amazing wife, Brooke Sanchez, Andrea Opimitti, John Manager Dohyun Lee, Insik Lee, My parents, I miss you dad Marke Pedersen My family Pombo, Hansa Sawami, Allan Yoonhee Kim Hyosung Kim, Doohyun Bae, Angelista Dawn Radue …and my dog, JJ Stellakis, Stuart White, Cristian Billing Leads Jaeeun Lee, Hosang Yu, Jisub Colin, Emi, Kitz & Bunnie Jennifer McCree My incredible wife, Martin Nieto, Rémi Aumeunier, Kyungmee Kim, Jihyun Song, Han, Jongwon Park, Moonyoung The Kaplan family Jane and Kate Teresa L. S. 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Bartosz Posluszny, James Representatives Yongteak Im, Hyekyung Lee, Ryan Strickland Will & Laura: Thx for Soup Matt, DaveM, John, Mark O’Connor, Andrew Naudi, Jihye Yun, Kyunghwa Yu, Kyoungjoon Kim, Minkyu Park, Marc Vitagliano Brynda, Seamus & Tungsten Brad, DaveJ, Jim, Steve Wouter Van Der Veen Jungran Lee, Min Yang, Minkyung Cho, Jimin Kwon, Brack Dad - I can’t thank De Arte for their support Gale and Ilene Gregory 30 31 Bruce Ferriz (Animator) Margaret, Dale and Dale Andrea Landes WORLD OF WARCRAFT® END USER LICENSE AGREEMENT Lan-Fang Chang (Evilchoco) Adams. No isha fishy! Yulia and Jasper Duke IMPORTANT! PLEASE READ CAREFULLY. PLEASE READ THE FOLLOWING WORLD OF WARCRAFT END USER LICENSE AGREEMENT BEFORE DOWNLOADING OR INSTALLING Gary, Trudy, Dan, Dom, Cairenn, Iriel & UI folks Duke and Shyskin family THIS SOFTWARE PROGRAM. THIS SOFTWARE IS LICENSED, NOT SOLD. IF YOU DO NOT AGREE WITH THE TERMS OF THIS AGREEMENT, PLEASE DELETE THE SOFTWARE PROGRAM IMMEDIATELY AND ARRANGE TO RETURN THE GAME TO YOUR RETAILER. Pops & Irene Sparks Lauren, Mirah and Stella Bob and Kay Gates This software program, and any fi les that are delivered to you (via on-line transmission or otherwise) to “patch,” update, or otherwise modify and/or enhance the Jean and George Matthews Jen & Athena Joshua Menichini software program, as well as any printed materials and any on-line or electronic documentation (the “Manual”), and any and all copies and derivative works of such Kacy <3 Sugar Free Bawls Connor Menichini software program and materials (collectively, together with the “Game Client” defi ned below, the “Game”) are copyrighted works of Blizzard Entertainment, Inc. (“Blizzard Entertainment”), who has licensed its rights to exploit the Game in the European Union to its affi liate Blizzard Entertainment, SAS (“Blizzard”). All use of Goat Hill BPFF Adam My insane parrot, Nibby the Game is governed by the terms of this End User License Agreement (“License Agreement” or “Agreement”). To play the Game, you must have registered an account Adam & Michelle Hossack Wednesday Bradford C. Bridenbecker on Blizzard’s Battle.net® game service (the “Battle.net® Account”), which is subject to a separate Terms of Use agreement available at http://www.battle.net/legal/ termsofuse.shtml (the “BNET Terms of Use Agreement). Blizzard’s Battle.net® game service (the “Battle.net® Service) is provided to you by Blizzard. In addition, the Matt “Pooky” Chaput No Options R.I.P, 6.18.2007 Game may only be played by obtaining access to Blizzard Entertaiment’s World of Warcraft massively multi-player on-line role-playing game service (the “Service”), Monika “Momo” Burman Becky Dawson Catherine the Diva of Data which is subject to a separate Terms of Use agreement (the “WoW Terms of Use”) and which is provided to you by Blizzard. The Service includes the use of a voice To my Fiancée Michelle, MM OLOL over Internet protocol technology, which enables you to communicate orally with other users and which includes certain features to determine who to speak with (the Steven and Elizabeth “Voice Client”). Blizzard is your contractual partner for the performance of the Service. If your purchase of the Game included a limited period of “free access” to the And my mother and father My Moon Pie The Loons Service, the WoW Terms of Use also govern your access to the Service during the period of “free access.” The Game is distributed solely for use by authorized end users Thanks for being there Doug Oster according to the terms of this License Agreement. Any use, reproduction or redistribution of the Game not expressly authorized by the terms of the License Agreement Susan, Noah, and Lily Krol is expressly prohibited. Frances Lin and family Matt Kelly Admiral William Adama 1. Grant of a Limited Use License. The Game installs computer software (hereafter referred to as the “Game Client”) onto your hardware to allow you to use your Clark, Lois, and Buttercup Corey, Carman & Danny Number Six Battle.net® Account to play the Game through access to the Service. To play the Game you must therefore: (i) register for and login using an authorized Battle.net® Manchester United F.C. Daisy, Domingo & Domeisy Account, (ii) obtain access to the Service and (iii) agree to the terms of this License Agreement, the WoW Terms of Use and the BNET Terms of Use Agreement. Subject Ethan Starich to your agreement to and continuing compliance with this License Agreement, Blizzard hereby grants, and by installing the Game Client you thereby accept, a limited, I want to thank my family Tito, Nego, Pili, Nana, Mary Jake Fuentes revocable, nontransferable, non-sublicensable and non-exclusive license and right to install the Game Client for your personal and non-commercial use on one (1) or and my boyfriend Genesis Kdogz, Vincent M, Saba, O more computers which you own or which are under your personal control. All use of the Game is subject to this License Agreement, the BNET Terms of Use Agreement, Michael and Wyatt Stanley and the WoW Terms of Use, each of which you must accept before you can use your Battle.net® Account to play the Game through access to the Service. Blizzard for always supporting me To my amazing wife, Kelly <3 Stephanie & Olivia Entertainment and/or Blizzard reserve the right to update, modify or change the Game for the reasons stated in Section 9 below. Changes to the License Agreement will Melissa Maloof and daughter, Dylan Mick Maguire & Family be notifi ed and enter into force according to Section 15 below. Lisa Ortega for listening I love you both 2. Pre-Loaded Software. The media on which the Game Client is distributed may contain additional software and/or content for which you may not have a valid Jesse Mitcham license and which is specially protected against unauthorized access (the “Locked Software”). You agree that Blizzard Entertainment and/or Blizzard may install the De/Vision Sulan Dun John & Ling Cho Locked Software onto your hard drive during the Game Client installation process. You also agree that you will not access, use, distribute, copy or display any Locked My family, my sis Molly, Randy Bullis Cho’s Kitchen Software, or create any derivative works based on the Locked Software. PLEASE NOTE THAT THE CIRCUMVENTION OF ACCESS OR COPY PROTECTION MEASURES MAY my loving Steph, and all Kyung-Hyun Noh CONSTITUTE A CRIMINAL ACT UNDER THE COPY PROTECTION LAWS OF YOUR COUNTRY OF RESIDENCE. You can get access to and use the Locked Software, or parts Cao Cao thereof, if you (a) purchase or otherwise legally obtain a valid license and (b) accept the End User License Agreement(s) for this Locked Software, in such case you will the support from Support Mussles from Brussels receive an alphanumeric key from Blizzard to unlock the software. Please note that you will only be allowed to unlock those portions of the Locked Software for which Jenny Qian Liu To the “Supreme Overlady” FM Radio you accepted the respective End User License Agreement (“the Unlocked Software EULA”) and were granted a valid license (the “Unlocked Software”). The terms of Karna Nelson this Agreement, the WoW Terms of Use and the BNET Terms of Use Agreement shall apply to Unlocked Software in addition to the Unlocked Software EULA. However, to Rhonda and the Chaos Twins SuperMom and JAZ the extent any provision of this Agreement confl icts with any provision in the Unlocked Software EULA, the provisions of the Unlocked Software EULA shall prevail, but Deana Matarasso Ruth & Max. Hey Sierra.K Pepe, The Blood Elf only with regard to the Unlocked Software. Dacy Matarasso ® ® Linda Chen and JEND The Bride of Pinbot 3. Service and Terms of Use. As previously stated, you must have registered a Battle.net Account to access the Service and play the Game. The Battle.net Service Harminder Brar is subject to the BNET Terms of Use Agreement, which you may view http://www.battle.net/legal/termsofuse.shtml and which you must accept to register a Battle.net® Mom and Dad, for letting Dr Nhu Quynh “Queenie” Ly Vivian, Raelyn, Raiya and Evan Account. You must also accept the WoW Terms of Use in order to access the Service to play the Game. The WoW Terms of Use govern all aspects of game play. You may me play games as a kid! The Ly clan’s “Epic Kails” view the Terms of Use by visiting the following website: http://www.battle.net/legal/termsofuse.shtml. If you have purchased a hardcopy of the Game and do not agree Ty and Munky with the BNET Terms of Use Agreement, or the WoW Terms of Use, you should (i) not register for a Battle.net® Account to play the Game, (ii) not access the Service to play Beverly and Shangreaux Lana Lee Steve “Zartson” Jones the Game, and (iii) return the Game to the place where you purchased the Game within thirty (30) days of the original purchase date. Izabel & Charles Rainwater The Sirignano’s Susan Jones 4. Ownership. Dena Fitzgerald The Sheets A. All intellectual property rights in and to the Game, including without limitation the Locked and Unlocked Software, and all copies thereof (including, but not limited Susan, Matthew, and Luke and Leia, Mary Wakabayashi to, any user accounts, titles, computer code, themes, objects, characters, character names, stories, dialog, catch phrases, locations, concepts, artwork, character Michael Sams inventories, structural or landscape designs, animations, sounds, musical compositions, audio-visual effects, storylines, character likenesses, methods of operation, For snuggling on the couch Google moral rights, any related documentation, and “applets” incorporated into the Game) are owned or expressly licensed by Blizzard Entertainment or Blizzard. The Game Celeste Aviva, bunches Monkey Robots Megan Wooley is protected by the copyright laws of the United States, international copyright treaties and conventions, and other laws. All rights are reserved. The Game may contain Mary Massie certain licensed materials, and licensors of those materials may enforce their rights in the event of any violation of this License Agreement. Constance Wang Jess Gurr, Lubbins B. In order to access the Service and to play World of Warcraft , you are required to establish a Battle.net® Account as described in the BNET Terms of Use Agreement that Matt Hodges Beautiful Nici for your is unique to you and non-transferable. To access the Service, you will be asked to provide Blizzard with an Authentication Key of the Game that will be exclusively linked ® Thanks to Johanne, Juliette love Our Sweet Billie Girl to the Battle.net Account you have established. Therefore, Blizzard does not allow you to transfer ownership of the Game Client to third parties. & Raphael for being there we miss & love you forever Very Special Thanks 5. Responsibilities of End User. Bruce Hack A. Subject to the Grant of License herein, you may not, in whole or in part, copy, photocopy, reproduce, translate, reverse engineer, derive source code, modify, I love you Much love to Mom and Dad! disassemble, decompile, or create derivative works based on the Game, or remove any proprietary notices or labels on the Game. Failure to comply with the restrictions Jon and Faye McConnell I love you Kristin! =) Bob and Jan Davidson and limitations contained in this Section 5 shall result in immediate, automatic termination of the license granted hereunder and may subject you to civil and/or Lester and Angela Whitacre Kern Rivah and C- 4life! criminal liability. Notwithstanding the foregoing, you may make one (1) backup copy of the Game Client, the Unlocked Software and the Manuals. B. You agree that you shall not, under any circumstances, Amanda Ellsion David Smith (i) sell, grant a security interest in or transfer reproductions of the Game to other parties in any way not expressly authorized herein, nor shall you rent, lease or license Joo Hye Lee Kelly Stevenson WE WANT TO EXTEND the Game to others; A VERY SPECIAL THANKS (ii) exploit the Game or any of its parts, including, but not limited to, the Game Client, for any commercial purpose, including, but not limited to, use at a cyber café, Hun’s Family William A. Schneider III computer gaming center or any other location-based site without the prior express written consent of Blizzard; TO ALL OUR FAMILIES. Ragnaros INSOMNIA Ma, Ba, and Jie (iii) host, provide or develop matchmaking services for the Game or intercept, emulate or redirect the communication protocols used by Blizzard in any way, including, Katherine, Penelope, Ohohoh YOUR NEVER-ENDING without limitation, through protocol emulation, tunneling, packet sniffi ng, modifying or adding components to the Game, use of a utility program or any other PATIENCE AND techniques now known or hereafter developed, for any purpose, including, but not limited to, unauthorized network play over the Internet, network play utilizing Charlotte and Lola Jordan Tina, Karen & Mom commercial or non-commercial gaming networks or as part of content aggregation networks; or Karen & Julia Barris Edo & Shelly Guidotti UNDERSTANDING (iv) create or maintain, under any circumstance, any unauthorized connections to the Game or the Service. All connections to the Game and/or the Service, whether My favorite family: Beag & Tiggeria MAKE IT ALL POSSIBLE. created by the Game Client or by other tools and utilities, may only be made through methods and means expressly approved by Blizzard. Under no circumstances may you connect, or create tools that allow you or others to connect, to the Game’s proprietary interface or interfaces other than those expressly provided by Blizzard for Susie, Joel, and Gina The Crabtree Family WE LOVE YOU! public use. (v) use the Voice Client for any unlawful purposes. In particular you shall not (i) eavesdrop, intercept or monitor any communication which is not intended (with Smokey + Sadie :) Jen Rosenfeld for you, (ii) use any type of spider, virus, worm, trojan-horse or any other codes or tools that are designed to distort or otherwise interfere with the communication, (iii) use the Voice Client for any commercial communication, or (iv) expose any other user to communication which is offensive, harmful to minors, indecent or otherwise John “Wraithbane” Trokair Aaron Stafford objectionable. Tom Cadwell Ethan & Quinn Stafford 6. Parental Control. Parents can restrict the use their child makes of the Service by way of a parental control system. Further information can be found here: David Hsia Susan Stafford & Aggie http://www.battle.net/parents Luke Morgan Tracy & Garrett Farr Manual Design 7. Termination. This License Agreement is effective until terminated. Upon termination for any reason, all licenses granted herein as well as licenses for Unlocked Software shall immediately terminate and you may terminate the License Agreement at any time by cumulatively (i) destroying the Game; and (ii) removing the Game Monica, Maximus, Maisie, Greg Landes Anomaly Creative 32 33 Client from your hard drive; and (iii) notifying Blizzard by mail of your intention to terminate this License Agreement to the following address: Blizzard Entertainment S.A.S., TSA 60 001, 78143 Vélizy-Villacoublay Cedex, France. Blizzard reserves the right to terminate this License Agreement without notice, if you fail to comply with any terms and conditions contained herein, the WoW Terms of Use and/or the BNET Terms of Use Agreement. In case of minor violations of these rules Blizzard will provide you with a prior warning of your non-compliance prior to terminating the License Agreement. If, however, your behavior is utterly inacceptable, in particular The PEGI age rating system: if it endangers the gaming experience of other players, Blizzard is not required to provider you with such prior warning. A behavior is utterly inacceptable in case of a serious violation of important provisions of this License Agreement, the WoW Terms of Use and/or the BNET Terms of Use Agreement. Important provisions include a Le système de classification par âge PEGI : violation of Sections 1, 2 and 5 above. In such event, you must immediately destroy the Game and remove the Game Client from your hard drive. El sistema de clasificación por edades PEGI: 8. Export Controls. The Game may not be re-exported, downloaded or otherwise exported into (or to a national or resident of) any country to which the U.S. has embargoed goods, or to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Denial Orders. Il sistema di classificazione Pegi By installing the Game, you are agreeing to the foregoing, and you are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list. Das PEGI Alterseinstufungssystem 9. Patches and Updates. Blizzard Entertainment and/or Blizzard shall have the right to deploy or provide patches, updates and modifi cations to the Game, as needed or as useful to: (i) enhance the gaming experience by adding new content to the Game, (ii) incorporating new features to the Game, (iii) enhancing content or features Age Rating categories: already in the Game; (iv) fi xing ‘bugs’ that may be altering the Game; and (v) determining how you and other players utilize the Game so that the Game can be Les catégories de classe d'âge : enhanced for the enjoyment of the Game’s users; and (vi) protect you and other players against cheating; and (iii) make the gaming environment safer for you. These patches, updates and modifi cations to the Game must be installed for the user to continue to play the Game. For these purposes, Blizzard Entertainment and/or Categorías de edad: Blizzard may update the Game remotely, including, without limitation, the Game Client residing on the user’s machine, without knowledge or consent of the user, and you hereby grant to Blizzard Entertainment and/or Blizzard your consent to deploy and apply such patches, updates and modifi cations to the Game. Categorie relative all'età: 10. Duration of the “On-line” Component of the Game and of the Voice Client. This Game is an ‘on-line’ game that must be played over the Internet through the Altersklassen: Service, as provided by Blizzard. It is your entire responsibility to secure an Internet connection and all fees related thereto shall be at your own charge. Blizzard will Note: There are some local variations! use reasonable efforts to provide the Service all day, every day. However, Blizzard reserves the right to temporarily suspend the Service for maintenance, testing, replacement and repair of the telecommunications equipment related to World of Warcraft, as well as for transmission interruption or any other operational needs of Note : Il peut y avoir quelques variations en fonction du pays ! the system. Blizzard can neither guarantee that you will always be able to communicate with other users, nor that you can communicate without disruptions, delays Nota: ¡Variará en función del país! or communication-related fl aws. Blizzard is not liable for any such disruptions, delays or other omissions in any communication during your use of the Voice Client. Blizzard agrees to provide the servers and software necessary to access the Service until such time as World of Warcraft is “Out of Publication.” World of Warcraft shall Nota: Può variare a seconda del paese! be considered “Out of Publication” following the date that World of Warcraft is no longer manufactured and/or distributed by Blizzard Entertainment, or its affi liates. Achtung: Länderspezifische Unterschiede können vorkommen! Thereafter, Blizzard may, in its sole and absolute discretion, continue to provide the Service or license to third parties the right to provide the Service. However, nothing Content Descriptors: contained herein shall be construed so as to place an obligation upon Blizzard to provide the Service beyond the time that World of Warcraft is Out of Publication. In the event that Blizzard determines that it is in its best interest to cease providing the Service, or license to a third party the right to provide the Service, Blizzard shall Description du contenu : provide you with no less than three (3) months prior notice. Neither the Service nor Blizzard’s agreement to provide access to the Service shall be considered a rental or lease of time on or capacity of Blizzard’s servers or other technology. Descripciones del contenido: 11. No Responsibility for Individual Communication. You acknowledge that the content of the communication with other users through the Voice Client is entirely Descrizioni del contenutœ: the responsibility of the user from whom such content originates. You may therefore be exposed to content that is offensive, harmful to minors, indecent or otherwise objectionable. Blizzard is not liable for any such sort of communication of other users through the Voice Client. Inhaltsbeschreibung: 12. Additional Manufacturer’s Guarantee for the Game Client. In the event that tangible media (e.g. CD-ROMs or DVDs) containing the Game Client were purchased in the European Union and they prove to be defective and provided you inform Blizzard of such defect within (i) two (2) months from the day you detected such defect and (ii) within two (2) years from the date of the purchase of the Game, Blizzard will, upon presentation to Blizzard of proof of purchase of the defective media and the media itself, at its sole discretion 1) correct any defect, 2) replace the Game, or 3) refund your money. This guarantee does not affect or restrict the statutory warranty Bad Language Fear Drugs Gambling claims that you may have against the retailer of the Game Client. Langage grossier Peur Drogue Jeux de hasard 13. Limitation of Liability. As regards the online service provided by Blizzard, for damages or compensation of unavailing expenditures, whatever the legal basis including tort may be, the following rules apply: Blizzard may only be liable in cases of where it is adjudged that Blizzard: (i) engaged in intentionally damaging Lenguaje soez Miedo Drogas Juego conduct; (ii) was grossly negligent; and/or (iii) is in breach of the requirements of the Product Liability Act according to statutory law. If you acquired the media containing the Game Client in Germany or Austria or if you access the Service from the territory of Germany or Austria or in such other countries where local laws would Linguaggio scurrile Paura Droghe Gioco d’azzardo apply, Blizzard may also be liable in case of death or personal or physical injury according to statutory law where Blizzard is adjudged to be responsible for such death Schimpfwörter Angst Drogen Glücksspiel or personal or physical injury. Blizzard shall not be liable for slight negligence. However, if you acquired the media containing the Game Client in Germany or Austria or if you access the Service from the territory of Germany or Austria, Blizzard may also be liable for slight negligence if Blizzard is adjudged to be in breach of such contractual obligation hereunder, the fulfi llment of which is required for the due performance under this Agreement, the breach of which would endanger the purpose of this Agreement and the compliance with which you may constantly trust in. In such cases, Blizzard’s liability is limited to typical and foreseeable damages; in other Discrimination Sex Violence Online gameplay cases Blizzard shall not be liable for slight negligence. Discrimination Sexe Violence PEGI Online 14. Rights on Breach. The Game, Game Client as well as the Locked Software, trademarks and copyrighted content contained therein and associated with the Game Discriminación Sexo Violencia are the copyrighted property of Blizzard Entertainment, and, through the efforts of Blizzard Entertainment, has established substantial goodwill and recognition. In the event of a signifi cant breach of the terms of this Agreement, Blizzard Entertainment reserves its right to take all legal actions which may be available to a licensor Discriminazione Sesso Violenza of intellectual property under the law to protect its rights in its property. In the event that Blizzard Entertainment is the prevailing party in any such actions, Blizzard Diskriminierung Sex Gewalt Entertainment shall see any and all rights that may be available to Blizzard Entertainment under the law to recover damages, costs of suit and its attorneys fees. 15. Changes to the Agreement. Blizzard may, from time to time, change, modify, add to, or supplement this License Agreement. Those changes will become effective upon prior notice as follows: Blizzard will post notifi cation of any such changes to this License Agreement on the World of Warcraft website located at http://www. battle.net and will post the revised version of this License Agreement in this location, and may provide other notice which may include by email, postal mail or pop-up For further information about the Pan European Game Information (PEGI) screen. After expiry of one month following the notifi cation the continued use of the Game and Services by you will mean you accept any and all such changes. By means of the notifi cation Blizzard will inform you about the fact that the License Agreement has been amended and shall point out that after expiration of one month rating system please visit: following the notifi cation your installation or use of the Game shall be deemed as consent to the modifi cation or amendment. If any future changes to this License Agreement are unacceptable to you or cause you to no longer be in compliance with this License Agreement, you may terminate this License Agreement in accordance Pour de plus amples informations concernant le système de classification with Section 7 herein. The modifi ed version of the License Agreement shall enter into force at the beginning of the second month following the notifi cation unless Blizzard has received a notifi cation of termination from you by that time. PEGI (Pan European Game Information, système européen d'information 16. Miscellaneous. In the event that any provision of this License Agreement shall be held by a court or other tribunal of competent jurisdiction to be unenforceable, the remaining portions of this License Agreement shall remain in full force and effect. This License Agreement constitutes and contains the entire agreement between sur les jeux), vous pouvez consulter : the parties with respect to the subject matter hereof and supersedes any prior oral or written agreements; provided however, that this agreement shall coexist with, and shall not supersede, the WoW Terms of Use and the BNET Terms of Use Agreement. To the extent that the provisions of this Agreement confl ict with the provisions Para obtener más información acerca del sistema de clasificación of the WoW Terms of Use, the confl icting provisions in the WoW Terms of Use shall govern. In the event of a confl ict between the terms of this Agreement and the por edades de Información Paneuropea sobre Juegos (PEGI), visite: BNET Terms of Use Agreement, this Agreement shall govern and supersede the BNET Terms of Use Agreement. Sections 4A, 11, 12, 13, 14, 154 and 16 hereof shall survive the termination of this Agreement. I represent that I am a ‘natural person’ over the age of eighteen (18) years or over the age of majority in my country of Per ulteriori informazioni sul sistema europea di valutazione delle residence. I hereby acknowledge that I have read and understand the foregoing License Agreement. I further agree that the action of installing the Game Client is an acknowledgment of my agreement to be bound by the terms and conditions of the License Agreement contained herein on behalf of myself and, as far as applicable, Informazioni del gioco (PEGI) vi preghiamo di visitare: for one minor child for whom I am a parent or legal guardian and whom I have authorized to use the Service and to play the Game. Für weitere Informationen über das europäische Spiel-Informationen- © 2008 Blizzard Entertainment, Inc. All rights reserved. Blizzard, Blizzard Entertainment, Battle.net, Warcraft, World of Warcraft, The Burning Crusade and Wrath of the Lich King are trademarks or registered trademarks of Blizzard Entertainment, Inc. in the U.S. and/or other countries. Windows, DirectX and Windows Vista are Bewertungssystem (PEGI) besuchen Sie bitte: trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Macintosh is a registered trademark of Apple, Inc. Pentium is a registered trademark of Intel Corporation. Dolby and the double-D symbol are trademarks of Dolby Laboratories. All other trademarks referenced herein are the http://www.pegi.info properties of their respective owners.

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